Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 33122 Views
  • 13 replies
  • 36 likes
  • 33122 Views
  • 13 replies
  • 36 likes

spotify

Hi Can anyone help, I am trying to sync my playlist on spotify onto my ipod I have looked at various how to sites and followed instructions but not working when i connect my ipod to my lap top with spotify open on it, the guides say it should appear ...

  • Casual Listener
  • Hi   Can anyone help,  I am trying to sync my playlist on spotify onto my ipod   I have looked at various how to sites and followed instructions  but not working   when...
  • sexyshoes50
  • Casual Listener
  • 311 Views
  • 2 replies
  • 0 likes
  • 311 Views
  • 2 replies
  • 0 likes

Play all songs from an artist in local files

Spotify's playlists are really great and that's one of the reasons why I can't let it go despite having apple music. So I've decided to transfer all my music to spotify. My problem is that if I want to play all the songs from an artist, in what way c...

  • Regular
  • Spotify's playlists are really great and that's one of the reasons why I can't let it go despite having apple music. So I've decided to transfer all my music to spotify. My problem is that if I want ...
  • eduard_bascon
  • Regular
  • 845 Views
  • 5 replies
  • 0 likes
  • 845 Views
  • 5 replies
  • 0 likes

Solved!! Spotify will no longer play in the background after yesterday's update?

I am on IPAD (after giving up on MAC after numerous problems following an update last year) - yesterday downloaded the latest update for Spotify and now it won't continue to play in the background when I use other apps (ie - games). It was fine until...

  • Regular
  • I am on IPAD (after giving up on MAC after numerous problems following an update last year) - yesterday downloaded the latest update for Spotify and now it won't continue to play in the background wh...
  • MattSuda
  • Spotify Star
  • 12406 Views
  • 3 replies
  • 0 likes
  • 12406 Views
  • 3 replies
  • 0 likes

Error de cuenta

Por qué mi cuenta aparece gratis si ya pague?Ya llame al banco y dicen que no hay ningún problema ahí el cobro ya lo hicieron. Funcionaba bien hasta ayer, no sé qué hacer

  • Casual Listener
  • Por qué mi cuenta aparece gratis si ya pague? Ya llame al banco y dicen que no hay ningún problema ahí el cobro ya lo hicieron. Funcionaba bien hasta ayer, no sé qué hacer
  • osornios
  • Spotify Star
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

Re: Spotify stops playing between each song.

I've had this problem for about 3 weeks now on my iphone. Have done a clean reinstall - logged off and logged back in, but the issue is not going away.

  • Newbie
  • I've had this problem for about 3 weeks now on my iphone. Have done a clean reinstall - logged off and logged back in, but the issue is not going away. 
  • Patkos96
  • Casual Listener
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

Offline saved Albums aren't displaying

Hi,I got a huge problem which makes spotify unenjoyable on my iPhone. Every time after my mobile data is slowed down by my provider, I can't listen to my saved albums (& artists) anymore - the app still displays them and the green arrow is also there...

  • Newbie
  • Hi, I got a huge problem which makes spotify unenjoyable on my iPhone. Every time after my mobile data is slowed down by my provider, I can't listen to my saved albums (& artists) anymore - th...
  • frokostposer
  • Newbie
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

iPhone Isn't Syncing Local Files Album Artwork

My apologizes if this is already a thread but I'm in a rush right now and I'd really like an answer. I have premium so I can sync local files to my phone. I used to have maybe 60 songs synced and all of the songs with album artwork on the file had co...

  • Regular
  • My apologizes  if this is already a thread but I'm in a rush right now and I'd really like an answer.   I have premium so I can sync local files to my phone. I used to have maybe 60 songs...
  • Michaelpnix
  • Casual Listener
  • 911 Views
  • 1 replies
  • 0 likes
  • album artwork
    iPhone 5S
  • 911 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing (Iphone)

Recently my spotify has been crashing. Everytime I try to play a new song it just crashes. I have to keep on trying until it lets me play the song. But it takes a while and it is annoying. Does anybody know how to fix this problem. Help would be nice...

  • Casual Listener
  • Recently my spotify has been crashing. Everytime I try to play a new song it just crashes. I have to keep on trying until it lets me play the song. But it takes a while and it is annoying. Does anybo...
  • mwsb
  • Casual Listener
  • 9564 Views
  • 12 replies
  • 0 likes
  • 9564 Views
  • 12 replies
  • 0 likes

Track unavailable on mobile but not on desktop

So i have had spotify premium for around 10 months and its been perfect for the time span. However, today, for no apparent reason i could not find two songs on one of my playlists on my phone. I searched for them and noticed i couldnt find them throu...

  • Newbie
  • So i have had spotify premium for around 10 months and its been perfect for the time span. However, today, for no apparent reason i could not find two songs on one of my playlists on my phone. I sear...
  • Juanathan
  • Casual Listener
  • 560 Views
  • 1 replies
  • 3 likes
  • 560 Views
  • 1 replies
  • 3 likes

It's not working

I try all the possibilities I can do.I even phone my service provider to help me solve the issue but every time I toggle into the offline mode it says I need to upgrade into Spotify premium fix this please I have enough storage too

  • Casual Listener
  • I try all the possibilities I can do.I even phone my service provider to help me solve the issue but every time I toggle into the offline mode it says I need to upgrade into Spotify premium fix this ...
  • Khen21
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Solved!! Notifications

My notifications have stopped working across both my IOS device and my windows Desktop app. I tried removing and re-installing and checked all the notification settings. Can someone help?

  • Music Fan
  • My notifications have stopped working across both my IOS device and my windows Desktop app.   I tried removing and re-installing and checked all the notification settings.   Can someone...
  • osornios
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Family premium

I have an iPhone and my app recently updated which ended up logging me out of my account. My account was the family premium, which is different when setting up and account with it compared to a normal account, so now I don't know how to log back in a...

  • Newbie
  • I have an iPhone and my app recently updated which ended up logging me out of my account. My account was the family premium, which is different when setting up and account with it compared to a norma...
  • osornios
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Facebook name on spotify

Hello! first time on here, i asked my chick to connect my facebook to my spotify but she connected hers -_-". we removed it and everything. But her picture and her name wont go away from my spotify on my iphone. I deleted the app and redownloaded it ...

  • Newbie
  • Hello! first time on here, i asked my chick to connect my facebook to my spotify but she connected hers -_-". we removed it and everything. But her picture and her name wont go away from my spotify o...
  • MichaelJerzak
  • Composer
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

"Unsaving" songs

Hello guysI hope this question hasn't been asked too much but I didn't found a solution.I've got spotify premium and I downloaded a lot of songs. Now as my saving capacity is full I want to delete a few from my phone.How do I do that? I haven't found...

  • Newbie
  • Hello guys I hope this question hasn't been asked too much but I didn't found a solution. I've got spotify premium and I downloaded a lot of songs. Now as my saving capacity is full I want to del...
  • osornios
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to sync playlists between iphones?

I had a bunch of local files that I synced to my iPhone a good while back. Everything was good.Since then though, that computer crashed and the local files were not backed up. No biggie, I still had my music on my phone.But then I got a new iPhone, a...

  • Regular
  • I had a bunch of local files that I synced to my iPhone a good while back. Everything was good. Since then though, that computer crashed and the local files were not backed up. No biggie, I still ha...
  • kbrooksc
  • Community Legend
  • 1221 Views
  • 5 replies
  • 0 likes
  • Iphone playlists
    local files
    Syncing devices
  • 1221 Views
  • 5 replies
  • 0 likes

Solved!! Spotify on iPhone 3GS?!

Answers in the guides says it should be possible for me to use spotify on iPhone 3GS. I can't get it to work so please tell me how.

  • Newbie
  • Answers in the guides says it should be possible for me to use spotify on iPhone 3GS. I can't get it to work so please tell me how.
  • Elizabethridt
  • Newbie
  • 21507 Views
  • 5 replies
  • 1 likes
  • 21507 Views
  • 5 replies
  • 1 likes

Can Spotify account can pay the fee to another Spotify account ?

I bought a $10 gift card and i will avail the $0.99 but I don't wanna buy another gift card to another spotify account to avail the promo. Can a spotify account pay off the fee to another spotify account ?

  • Casual Listener
  • I bought a $10 gift card and i will avail the $0.99 but I don't wanna buy another gift card to another spotify account to avail the promo. Can a spotify account pay off the fee to another spotify acc...
  • jean3601
  • Community Legend
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Chromecast & iPhone: Changing audio quality ?

Is there a way to change the quality of audio on the Chromecast via the iPhone app? What is the default audio quality anyway? Thanks, P.

  • Regular
  • Is there a way to change the quality of audio on the Chromecast via the iPhone app? What is the default audio quality anyway?   Thanks,   P.
  • Vnox
  • Newbie
  • 2587 Views
  • 3 replies
  • 3 likes
  • iOS
    iphone
    quality
  • 2587 Views
  • 3 replies
  • 3 likes

Amount of offline songs on device

Is there anyway to tell how much offline content you currently have? I'm pretty sure I am way below the limit but my tracks are not dos,odating for offline use. They just say "Waiting to Download". is there any way to get any help? Does spotify have ...

  • Regular
  • Is there anyway to tell how much offline content you currently have? I'm pretty sure I am way below the limit but my tracks are not dos,odating for offline use. They just say "Waiting to Download". ...
  • MattSuda
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

spotify extremely dysfunctional on iphone 4

i have an iphone 4, which i'm aware is basically vintage at this stage, and spotify barely works on it. it takes 5 minutes every time to load and almost every time it crashes after the first song and it's really frustrating and i'm slowly losing my w...

  • Newbie
  • i have an iphone 4, which i'm aware is basically vintage at this stage, and spotify barely works on it. it takes 5 minutes every time to load and almost every time it crashes after the first song and...
  • kbrooksc
  • Community Legend
  • 600 Views
  • 1 replies
  • 0 likes
  • apple
    iOS
    IPHONE 4
    kill me
    Update
  • 600 Views
  • 1 replies
  • 0 likes