Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47758 Views
15 replies
36 likes

47758 Views
15 replies
36 likes

Ability to search playlists when adding a new song

I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to add a new track to. I have to scroll through ALL of ...

Macatron
Roadie
I've got a playlist created for just about every genre of music I listen to (as I'm sure most of you do). That being said, I find it an absolute CHORE to locate a specific playlist that I'd like to a...
2016-05-10 11:11:14 PM
2016-05-11 3:47:03 PM
Shake-a-Hoof
Roadie
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Add play next option

Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is more convienient to have that option. Otherwise you n...

Bobdigitil
Casual Listener
Can you please add the play next option in addition to add to up next option. This is nice for playing/creating music playlists on the fly and if someone wants to hear a particular song next it is mo...
2016-05-11 3:43:49 PM
466 Views
0 replies
2 likes
Add play next option

466 Views
0 replies
2 likes

Premium Trouble

So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do now, please help.

Spotifymusic103
Newbie
So I just signed up for Spotify Premium today, after I was done I went to my Spotify app & nothing changed, it didn't say I upgraded to Premium. This is very frustrating I don't know what to do n...
2016-05-11 6:27:53 AM
2016-05-11 3:43:14 PM
cassioantunes
Newbie
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Solved!! offline playlists help please

so i have my personal playlist downloaded on my phone and my ipod, i had to redownload my phone playlist for other reasons.when i went to use my ipod to listen to my offline music it told me i had downloaded the playlist on more than 3 devices so my ...

Jay_davies999
Newbie
so i have my personal playlist downloaded on my phone and my ipod, i had to redownload my phone playlist for other reasons. when i went to use my ipod to listen to my offline music it told me i had ...
2016-05-11 10:59:48 AM
2016-05-11 3:42:10 PM
Shake-a-Hoof
Roadie
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

cache clear iphone 6s

I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinstall the app for your cache to clear?Problem I'm havi...

danielkyle89
Newbie
I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinsta...
2016-05-10 9:16:42 AM
2016-05-11 3:22:27 PM
Macatron
Roadie
3171 Views
1 replies
0 likes

3171 Views
1 replies
0 likes

iPhone stuck on "waiting to download" local file from PC

I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the song in it. The playlist shows up on my phone, but w...

theSFG
Casual Listener
I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the s...
2016-05-10 11:23:44 PM
2016-05-11 1:06:14 PM
yannik128
Casual Listener
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Shuffle mode seems to favour new albums

Dear all, I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately 15 songs I get only 1 song from the old albums and 14 from ...

Danielbananiel
Newbie
Dear all, I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately...
2016-05-11 12:51:24 PM
240 Views
0 replies
1 likes

240 Views
0 replies
1 likes

App icon disappeared but app is still installed

I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or something. I just don't know what to do cause I don'...

Aus10wcl
Newbie
I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or s...
2016-05-11 10:07:04 AM
693 Views
0 replies
0 likes

693 Views
0 replies
0 likes

Excessive battery drain iOS 9.3.1

Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried reinstalling the app but that didn't help. Might ther...

b212313
Casual Listener
Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried re...
2016-04-19 11:15:02 AM
2016-05-11 5:08:13 AM
yerdnadm
Newbie
2285 Views
4 replies
3 likes
Battery usage

2285 Views
4 replies
3 likes

Is it possible to hide/remove/move the shuffle button?

Hello, This is my first post here! Currently, I'm evaluating Spotify. So far so awesome, however I have one question: Is it possible to hide/remove/move the Shuffle button? The button is really present and kind of "In your face". Why this emphaise on...

hubaghdadi
Newbie
Hello, This is my first post here! 🙂 Currently, I'm evaluating Spotify. So far so awesome, however I have one question: Is it possible to hide/remove/move the Shuffle butt...
2016-05-10 8:24:39 PM
2016-05-11 1:30:45 AM
osornios
Spotify Star
514 Views
1 replies
0 likes

514 Views
1 replies
0 likes

Error code 404

I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.

AliBee
Newbie
I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.
2016-05-11 1:12:24 AM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

Solved!! Download quality settings

Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume that local files are just downloaded as they are, not...

micfiend13
Regular
Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume th...
2016-05-09 4:34:45 PM
2016-05-10 11:51:19 PM
micfiend13
Regular
664 Views
2 replies
0 likes

664 Views
2 replies
0 likes

Stolen Iphone, someone has been using my spotify

My iphone has been stolen two days ago. Today I saw that someone was using my spotify account , how do I close all my accounts !? I already requested the block of my phone !

12158544474
Newbie
My iphone has been stolen two days ago. Today I saw that someone was using my spotify account , how do I close all my accounts !? I already requested the block of my phone !
2016-05-09 8:00:27 PM
2016-05-10 11:35:49 PM
kbrooksc
Community Legend
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Solved!! Offline mode

When I add new songs ro my playlist, they do not load. I have to turn in off and back on and when I do it takes weeks for it to actually start downloading them to offline.

alevaldez1993
Casual Listener
When I add new songs ro my playlist, they do not load. I have to turn in off and back on and when I do it takes weeks for it to actually start downloading them to offline.
2016-05-10 6:27:44 PM
2016-05-10 6:50:57 PM
user-removed
Not applicable
399 Views
3 replies
0 likes

399 Views
3 replies
0 likes

Solved!! I can't listen to Nirvana - Smells like teen spirit

Hey community,So, my problem is that I can't listen to Nirvana - Smells like teen spirit.It's perfectly played on my PC, but I can't start it on my Iphone. (5S if it means anyting)When I click on it, it disappaers.Same things happens when I select my...

suhi420
Casual Listener
Hey community, So, my problem is that I can't listen to Nirvana - Smells like teen spirit. It's perfectly played on my PC, but I can't start it on my Iphone. (5S if it means anyting) When I c...
2016-05-10 4:48:59 PM
2016-05-10 6:28:21 PM
suhi420
Casual Listener
2143 Views
5 replies
0 likes

2143 Views
5 replies
0 likes

Problem streaming

What is happening:1) I have Spotify family premium2) Usually I am able to stream online music3) I clicked an online playlist, the song plays for 10 seconds and cuts off4) I tried other online playlist and songs, same thing has happenedSteps I've done...

danielbobbythio
Newbie
What is happening: 1) I have Spotify family premium 2) Usually I am able to stream online music 3) I clicked an online playlist, the song plays for 10 seconds and cuts off 4) I tried other onli...
2016-05-09 3:03:52 PM
2016-05-10 5:24:51 PM
OviiiOne
Community Legend
325 Views
1 replies
0 likes
Streaming unable error

325 Views
1 replies
0 likes

Account hacked

Hi everyone! Someone (a samsung device) keep trying to use my spotify account. When I listen to Spotify, I get a notification telling me that I am listening through this other device. I do not have a Samsung phone and I have not used my account in an...

eline_sf
Newbie
Hi everyone! Someone (a samsung device) keep trying to use my spotify account. When I listen to Spotify, I get a notification telling me that I am listening through this other device. I do n...
2016-05-10 3:22:16 PM
2016-05-10 5:24:15 PM
user-removed
Not applicable
350 Views
2 replies
0 likes

350 Views
2 replies
0 likes

Solved!! Spotify songs not playing

After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect songs I've never played or never downloaded. This is a ...

liamreilley19
Casual Listener
After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect song...
2016-05-09 1:58:34 AM
2016-05-10 3:16:03 PM
liamreilley19
Casual Listener
980 Views
2 replies
0 likes

980 Views
2 replies
0 likes

Not receiving device ID email

Hi,I am trying to deactivate my Facebook account, so want to disconnect my Spotify account from it. I keep trying to send the device ID email to myself, which always says it's been sent to my email address, but I have nothing in my inbox or junk. Is ...

Modseq
Music Fan
Hi, I am trying to deactivate my Facebook account, so want to disconnect my Spotify account from it. I keep trying to send the device ID email to myself, which always says it's been sent to my ema...
2016-05-10 1:39:22 PM
495 Views
0 replies
0 likes
Device id

495 Views
0 replies
0 likes

iOS pictures don't come up.

You click on the artist profile picture to browse through the pictures and you can only view a few of them and the rest are microphones(Spotify default picture)This worked before the last update. I was able to view all of the picture no problem. I ha...

Mlayhew22
Casual Listener
You click on the artist profile picture to browse through the pictures and you can only view a few of them and the rest are microphones(Spotify default picture) This worked before the last update....
2016-05-09 10:19:24 PM
2016-05-10 10:19:34 AM
Afredn
Casual Listener
489 Views
1 replies
0 likes
Artist profile pictures

489 Views
1 replies
0 likes

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