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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37387 Views

41 replies

10 likes

  • 37387 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103042 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1321 Views

0 replies

0 likes

iOS
  • 1321 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299289 Views

61 replies

16 likes

  • 299289 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126084 Views

19 replies

38 likes

  • 126084 Views
  • 19 replies
  • 38 likes

iPhone app keeps crashing!!!

Every time I try to open the app on my phone, it keeps crashing. Stays up on the screen for about 5 seconds saying that I'm offline, and then it crashes. Is there any fix to this?

Newbie

Every time I try to open the app on my phone, it keeps crashing. Stays up on the screen for about 5 seconds saying that I'm offline, and then it crashes. Is there any fix to this?

jamesat

Music Fan

16263 Views

6 replies

11 likes

  • 16263 Views
  • 6 replies
  • 11 likes

Music disappearing

The music from my library has disappeared. and all that is left are the last 2 songs that I saved.

Newbie

The music from my library has disappeared. and all that is left are the last 2 songs that I saved.

Nico

Community Legend

516 Views

1 replies

0 likes

disappear
  • 516 Views
  • 1 replies
  • 0 likes

Got a premium account, but iphone app says free

Dear anyone,I have a premium spotify account for years now and a lot of playlist saved offline on my iphone app, which always worked. But now all of a sudden my iphone app plays only shuffle and a lot of my offline music is gone.When i look on the sp...

Newbie

Dear anyone, I have a premium spotify account for years now and a lot of playlist saved offline on my iphone app, which always worked. But now all of a sudden my iphone app plays only shuffle and ...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Spotify Issues

Hello, I'm having several issues with Spotify, and was wondering if anyone is experiencing the same thing and could help me out? Please read below. 1. On the bottom of my "home" screen, it says "Spotify is currently set to offline". I've tried config...

Casual Listener

Hello, I'm having several issues with Spotify, and was wondering if anyone is experiencing the same thing and could help me out? Please read below.   1. On the bottom of my "home" screen, it s...

Bittencourt

Spotify Star

1095 Views

5 replies

0 likes

  • 1095 Views
  • 5 replies
  • 0 likes

Just bought premium and it isn't working

I just bought premium for my iOS device and it isn't working. I bought it with a $15 iTunes gift card. It is still limiting me to ads and 5 skips. This is very frustrating because I spent good money on this!!

Newbie

I just bought premium for my iOS device and it isn't working. I bought it with a $15 iTunes gift card. It is still limiting me to ads and 5 skips. This is very frustrating because I spent good money ...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Signing in on new device

I have a new phone and tried to sign into my account. I even tried the forgot login option, I got an email and reset my password. When I went back to Spotify to enter the new password it said login failed. When I tried to login with my username it wa...

Newbie

I have a new phone and tried to sign into my account. I even tried the forgot login option, I got an email and reset my password. When I went back to Spotify to enter the new password it said login f...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

want to log on without facebook

I recently got Spotify premium and it was all working fine and then I had to switch my phone. I reinstalled spotify and it says that I created an account through Facebook. So on my iPhone I try to log into my spotify through my facebook login page. I...

Newbie

I recently got Spotify premium and it was all working fine and then I had to switch my phone. I reinstalled spotify and it says that I created an account through Facebook. So on my iPhone I try to lo...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

cant find the serch bar

i use web spotify but i cant find the serch bar on my iphone 4 

Newbie

i use web spotify but i cant find the serch bar on my iphone 4 

Bittencourt

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Playing time

How do I see the playingtime (I dont really know how to translate from swedish...) of a playlist? I mean how long it is, in hours and minutes.

Newbie

How do I see the playingtime (I dont really know how to translate from swedish...) of a playlist? I mean how long it is, in hours and minutes.

Bittencourt

Spotify Star

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Help on collaborative playlist

hello everyone! last week i made a collaborative playlist for my gym so everyone in the classes can add music and listen to it, but i've detected some problems with iphone users that can neither open or find the playlist... i created it in the window...

Community Legend

hello everyone!   last week i made a collaborative playlist for my gym so everyone in the classes can add music and listen to it, but i've detected some problems with iphone users that can nei...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Clearing albums songs and saved artist

I have way to many songs albums and artist saved, how can I clear it all out without loosing my subscription

Casual Listener

I have way to many songs albums and artist saved, how can I clear it all out without loosing my subscription

Bittencourt

Spotify Star

681 Views

3 replies

0 likes

  • 681 Views
  • 3 replies
  • 0 likes

Disabling device linking/syncing

I was driving home and listening to spotify on my phone in my car. Suddenly the music stops. I press play and its a completely different song. It turns out while I was listening my wife started spotify on the Amazon Echo at home and my music stopped ...

Casual Listener

I was driving home and listening to spotify on my phone in my car. Suddenly the music stops. I press play and its a completely different song. It turns out while I was listening my wife started spoti...

Snj832000

Newbie

939 Views

3 replies

0 likes

multiple devices
  • 939 Views
  • 3 replies
  • 0 likes

Error 404 - Facebook is already autorisiert

Hello, at first sorry for the bad english, i'am from germany.The problem is only on my Iphone, i can't login with my facebook profile because spotify-app say that there is an Error 404, at least spotify show that it is already autorisiert by facebook...

Newbie

Hello,   at first sorry for the bad english, i'am from germany. The problem is only on my Iphone, i can't login with my facebook profile because spotify-app say that there is an Error 404, at...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
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Help me!!

So I logged into Spotify on my cell phone usually it's on my bf's phone. We thought it would sync from he's phone to mine with the same account. It wouldn't let me so I pressed forget password to I did that now it won't let me log in at all on my bf'...

Visitor

So I logged into Spotify on my cell phone usually it's on my bf's phone. We thought it would sync from he's phone to mine with the same account. It wouldn't let me so I pressed forget password to I d...

osornios

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Solved!! Clicking "save" downloads an album?

Hello all,This is my first time posting a question because just recently bought premium. I have been able to get the hang of saving music to my library and also making specific songs/albums available offline, but recently I have ran into a problem. R...

Casual Listener

Hello all, This is my first time posting a question because just recently bought premium. I have been able to get the hang of saving music to my library and also making specific songs/albums avail...

prinzmaus

Community Legend

1681 Views

4 replies

0 likes

  • 1681 Views
  • 4 replies
  • 0 likes

Tengo problema con entrar

Hola tengo un problema al entrar en la App dice que mi contraseña está mal y ya restaure mi contraseña y sigue sin dejarme entrar

Newbie

Hola tengo un problema al entrar en la App dice que mi contraseña está mal y ya restaure mi contraseña y sigue sin dejarme entrar 

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Problème de connexion Musixmatch

Bonjour,Musixmatch ne reconnait pas mon compte Spotify, ça fonctionne pourtant avec un autre compte que le mien ! Que faut-il faire ?Merci d'avance !

Newbie

Bonjour, Musixmatch ne reconnait pas mon compte Spotify, ça fonctionne pourtant avec un autre compte que le mien ! Que faut-il faire ? Merci d'avance !

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Superuser Contribution Premium

I´m trying to buy Spotify Premium, but every time that I finalize the card error, but I know that´s everything okay with my card. What I need to do?

Newbie

I´m trying to buy Spotify Premium, but every time that I finalize the card error, but I know that´s everything okay with my card. What I need to do?

meahtenoha

Spotify

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes