Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account
Casual Listener
I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account
306 Views
0 replies
0 likes
Hi there,Hoping to get some help/advise.I downloaded Spotify a few months ago and have since tried the free trail period. Really enjoyed having access to all the music and being able to play songs when im out of wifi or cellular coverage. I have sinc...
Casual Listener
Hi there, Hoping to get some help/advise. I downloaded Spotify a few months ago and have since tried the free trail period. Really enjoyed having access to all the music and being able to play ...
mike_vengeance
Roadie
1226 Views
4 replies
0 likes
I'm requesting albums from an artist called Mushroomhead I would like if you had a couple more albums from this artist please ad Beautiful Stories for Ugly Children and savior sorrow and last but not least XX I would appreciate if these albums from t...
Newbie
I'm requesting albums from an artist called Mushroomhead I would like if you had a couple more albums from this artist please ad Beautiful Stories for Ugly Children and savior sorrow and last but not...
mike_vengeance
Roadie
1243 Views
1 replies
1 likes
Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time.I will give an example to clarify. I have a family account with my girlfriend, I would like to 'hook' to what she is lis...
Newbie
Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time. I will give an example to clarify. I have a family account with my ...
601 Views
0 replies
1 likes
For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking at a song, like this: But when you actually play a s...
Casual Listener
For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking a...
941 Views
0 replies
0 likes
Hello everyone,i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not allowed to have them at work. when i bought it i was...
Newbie
Hello everyone, i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not...
563 Views
0 replies
0 likes
Using Spotify in iPhone 6, all iOS and apps up to date.Taking advantage of the Premium account offered through my mobile carrier.Initially Spotify would not recognize my Premium. I browsed community and followed the suggestion of deleting Spotify and...
Casual Listener
Using Spotify in iPhone 6, all iOS and apps up to date. Taking advantage of the Premium account offered through my mobile carrier. Initially Spotify would not recognize my Premium. I browsed commun...
Whiskeyjaxx
Casual Listener
3356 Views
5 replies
2 likes
I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases
Newbie
I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases
337 Views
0 replies
0 likes
I use to be able to save my favorites for offline now I cannot (PC)
Regular
I use to be able to save my favorites for offline now I cannot (PC)
DOGBONE
Regular
712 Views
2 replies
0 likes
Hi all, Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone. What steps you’ve tried already: I have tried disabling and re-enabling all push notifications in settings, logging out and re-logging in, ...
Casual Listener
Hi all, Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone. What steps you’ve tried already: I have tried disabling and re-e...
488 Views
0 replies
0 likes
This looks like a bug for me, here the symptoms. 1. Out of the blue the entire favorites folder disappeared in my iPhone.2. I'm able to access the favorites folder in my computer, also i can play it and hear it at iphone(!!!!) but i can't see the mus...
Casual Listener
This looks like a bug for me, here the symptoms. 1. Out of the blue the entire favorites folder disappeared in my iPhone. 2. I'm able to access the favorites folder in my computer, also i c...
NOS_18
Newbie
1814 Views
3 replies
0 likes
To start off, I'm a free user. I just moved to Taiwan from the US. After 14 days, I get locked out with a "Wrong Country" error, so I changed the country settings in my profile.Now, I cannot play any songs at all on my iPhone. Every time I press "Shu...
Newbie
To start off, I'm a free user. I just moved to Taiwan from the US. After 14 days, I get locked out with a "Wrong Country" error, so I changed the country settings in my profile. Now, I cannot play...
486 Views
0 replies
0 likes
I am a premium subscriber. I cannot access my playlists on my I pad but I have no problem seeing my playlists on my linked IPhone.. The format is different on both devices. Also on the IPad I see under the "Recently played" section albums I never lis...
Newbie
I am a premium subscriber. I cannot access my playlists on my I pad but I have no problem seeing my playlists on my linked IPhone.. The format is different on both devices. Also on the IPad I see und...
384 Views
0 replies
0 likes
I have an HTTP proxy on my network at work... Other than the proxy, there's nothing else blocking Spotify. The Mac desktop app works fine on the same wireless network when supplied with the proxy server's address, but the iOS app seems unable to conn...
Music Fan
I have an HTTP proxy on my network at work... Other than the proxy, there's nothing else blocking Spotify. The Mac desktop app works fine on the same wireless network when supplied with the proxy ser...
user-removed
Not applicable
2066 Views
1 replies
3 likes
I went into the app and it was clear, none of okay play lists were there. I went online and checked around, they recommended deleting it and logging in again. That made it worse. Now there's just recently played rather than my playlists. I can only g...
Newbie
I went into the app and it was clear, none of okay play lists were there. I went online and checked around, they recommended deleting it and logging in again. That made it worse. Now there's just rec...
317 Views
0 replies
0 likes
In iOS app, using Your Music, the albums or artists (both are sorted by artists) beginning with the word "The" are sorted in wrong order. I believe the idea has been that the word "The" is ignored when sorting, but the implementation is bugged, as it...
Regular
In iOS app, using Your Music, the albums or artists (both are sorted by artists) beginning with the word "The" are sorted in wrong order. I believe the idea has been that the word "The" is ig...
synchronos
Regular
1756 Views
8 replies
1 likes
I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listened to in offline mode by sliding the bar to green ne...
Casual Listener
I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listene...
327 Views
0 replies
0 likes
I paid for premium through iTunes but my subscription still says free. I used the verification link and it also says free there too. How do I change it?!?!! It's already paid for through July I checked in settings on my iPhone6s plus.
Casual Listener
I paid for premium through iTunes but my subscription still says free. I used the verification link and it also says free there too. How do I change it?!?!! It's already paid for through July I check...
Jayciekodama
Casual Listener
573 Views
2 replies
0 likes
I went to my mother-in-law last weekend, on her WiFi network I could connect to her radio via Spotify Connect, having some fun with it with my children showing her a little dance. Now I'm home again (100 km away) her radio still is in the 'devices' l...
Newbie
I went to my mother-in-law last weekend, on her WiFi network I could connect to her radio via Spotify Connect, having some fun with it with my children showing her a little dance. Now I'm ho...
432 Views
0 replies
0 likes
I renewed my Spotify subscription for $12.99 through iTunes two days ago. I was charged for it, but my Spotify has not transitioned to Premium yet. I have deleted and redownloaded the app twice. I have tried logging in with different usernames and em...
Newbie
I renewed my Spotify subscription for $12.99 through iTunes two days ago. I was charged for it, but my Spotify has not transitioned to Premium yet. I have deleted and redownloaded the app twice. I ha...
287 Views
0 replies
0 likes