Song on iPhone plays different version of song than on Desktop.

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Song on iPhone plays different version of song than on Desktop.

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Hi! In my local files I have an older and different version of a song than what is available on the Spotify Servers but whenever I try to listen to this song on my iPhone it keeps playing the newer version that is available.
Is there any way to prevent this from happening?

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Re: Song on iPhone plays different version of song than on Desktop.

Community Legend

It still seems like a cache issue. Can you try removing all the offline devices from your account here, and then reinstall the app on your iPhone? That should fix it.

View solution in original post

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Re: Song on iPhone plays different version of song than on Desktop.

Community Legend
Hey @Dedusmuln, on desktop, you should be able to remove your local files if you don't want them to sync and take over the Spotify version. Alternatively, you can try renaming the local file to something slightly different so Spotify doesn't match it up.

Did you want to give that a shot and see how it goes?

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Re: Song on iPhone plays different version of song than on Desktop.

Regular

It's the local file version I want.

I've also already renamed it and it still persists. 

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Re: Song on iPhone plays different version of song than on Desktop.

Community Legend
Ah ok, have you selected Local Files as "available offline" on your iPhone, then connected your iPhone and PC to the same wifi network to allow them to sync over?

See here for full instructions: https://support.spotify.com/article/Listen-to-local-files/

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Re: Song on iPhone plays different version of song than on Desktop.

Regular

Yes I have, all my other local files synced perfectly.

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Re: Song on iPhone plays different version of song than on Desktop.

Community Legend
Hmm ok, so even when playing the song from the Local Files playlist, it still plays the Spotify version?

I'll escalate this one up then. Can you please confirm what versions of iOS you are running / version of Spotify you are on, and what OS you are using on your PC / version of Spotify on desktop you are on?

Thanks!

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Re: Song on iPhone plays different version of song than on Desktop.

Regular

no, when playing from local files on my desktop it plays the correct version of the song, it's only on mobile it plays a different one [which isn't even in any of my playlists so i don't know where it's coming from.]

iOS 9.2 (13C75)
Spotify ver 5.6.0.1110

OS Windows 10
Desktop Spotify ver 1.0.29.90.g200ff544

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Re: Song on iPhone plays different version of song than on Desktop.

Community Legend
Hey @Dedusmuln, can you try uninstalling and reinstalling the app in case it's a caching issue?

Once you've done that, can you add the track to its own playlist, then sync that playlist over and see if it's resolved the issue?

Cheers!

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Re: Song on iPhone plays different version of song than on Desktop.

Regular

I did both of those things and neither worked; I also tried playing the correct song on my laptop and then swapping it to my phone halfway through [just incase] and it still plays the incorrect song on mobile

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Solution!

Re: Song on iPhone plays different version of song than on Desktop.

Community Legend

It still seems like a cache issue. Can you try removing all the offline devices from your account here, and then reinstall the app on your iPhone? That should fix it.

View solution in original post

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