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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 33702 Views
  • 13 replies
  • 36 likes
  • 33702 Views
  • 13 replies
  • 36 likes

cache clear iphone 6s

I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinstall the app for your cache to clear?Problem I'm havi...

  • Newbie
  • I think I pretty much know the answer to this already from doing a little search (but as there isn't much recent post's I thought I'd ask). Is it still the case that you need to uninstall and reinsta...
  • Macatron
  • Roadie
  • 3148 Views
  • 1 replies
  • 0 likes
  • 3148 Views
  • 1 replies
  • 0 likes

iPhone stuck on "waiting to download" local file from PC

I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the song in it. The playlist shows up on my phone, but w...

  • Casual Listener
  • I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the s...
  • yannik128
  • Casual Listener
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Shuffle mode seems to favour new albums

Dear all, I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately 15 songs I get only 1 song from the old albums and 14 from ...

  • Newbie
  • Dear all,   I'm currently shuffling the artist page of Avenged Sevenfold with Spotify Premium. But annoylingly enough it seems to play the newer songs more than the old songs. In approximately...
  • 220 Views
  • 0 replies
  • 1 likes
  • 220 Views
  • 0 replies
  • 1 likes

App icon disappeared but app is still installed

I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or something. I just don't know what to do cause I don'...

  • Newbie
  • I was moving the icon and it just disappeared and I can't get it back because I don't know how to uninstall it if there isn't an icon. I am on iOS 8.4 I think. I have an update pending for 9.3.1 or s...
  • 677 Views
  • 0 replies
  • 0 likes
  • 677 Views
  • 0 replies
  • 0 likes

Excessive battery drain iOS 9.3.1

Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried reinstalling the app but that didn't help. Might ther...

  • Casual Listener
  • Hi, recently my Spotify has started consuming an overwhelming amount of energy, I was really happy with my battery life while using Spotify but now just all of a sudden it's really bad. I've tried re...
  • yerdnadm
  • Newbie
  • 2234 Views
  • 4 replies
  • 3 likes
  • Battery usage
  • 2234 Views
  • 4 replies
  • 3 likes

Is it possible to hide/remove/move the shuffle button?

Hello, This is my first post here! Currently, I'm evaluating Spotify. So far so awesome, however I have one question: Is it possible to hide/remove/move the Shuffle button? The button is really present and kind of "In your face". Why this emphaise on...

  • Newbie
  • Hello,   This is my first post here! 🙂   Currently, I'm evaluating Spotify. So far so awesome, however I have one question:   Is it possible to hide/remove/move the Shuffle butt...
  • osornios
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Error code 404

I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.

  • Newbie
  • I've not been able to get onto my Spotify for a week now because I get error code 404 when logging in. I've tried resetting my password but nothing's working.
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Solved!! Download quality settings

Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume that local files are just downloaded as they are, not...

  • Regular
  • Probably a stupid question, just want to know for sure. Does the download quality setting only refer to Spotify's streaming tracks being made available offline, and not local files? I would assume th...
  • micfiend13
  • Regular
  • 628 Views
  • 2 replies
  • 0 likes
  • 628 Views
  • 2 replies
  • 0 likes

Stolen Iphone, someone has been using my spotify

My iphone has been stolen two days ago. Today I saw that someone was using my spotify account , how do I close all my accounts !? I already requested the block of my phone !

  • Newbie
  • My iphone has been stolen two days ago. Today I saw that someone was using my spotify account , how do I close all my accounts !? I already requested the block of my phone !
  • kbrooksc
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

When I add new songs ro my playlist, they do not load. I have to turn in off and back on and when I do it takes weeks for it to actually start downloading them to offline.

  • Casual Listener
  • When I add new songs ro my playlist, they do not load. I have to turn in off and back on and when I do it takes weeks for it to actually start downloading them to offline.
  • user-removed
  • Not applicable
  • 369 Views
  • 3 replies
  • 0 likes
  • 369 Views
  • 3 replies
  • 0 likes

Solved!! I can't listen to Nirvana - Smells like teen spirit

Hey community,So, my problem is that I can't listen to Nirvana - Smells like teen spirit.It's perfectly played on my PC, but I can't start it on my Iphone. (5S if it means anyting)When I click on it, it disappaers.Same things happens when I select my...

  • Casual Listener
  • Hey community, So, my problem is that I can't listen to Nirvana - Smells like teen spirit. It's perfectly played on my PC, but I can't start it on my Iphone. (5S if it means anyting) When I c...
  • suhi420
  • Casual Listener
  • 1983 Views
  • 5 replies
  • 0 likes
  • 1983 Views
  • 5 replies
  • 0 likes

Problem streaming

What is happening:1) I have Spotify family premium2) Usually I am able to stream online music3) I clicked an online playlist, the song plays for 10 seconds and cuts off4) I tried other online playlist and songs, same thing has happenedSteps I've done...

  • Newbie
  • What is happening: 1) I have Spotify family premium 2) Usually I am able to stream online music 3) I clicked an online playlist, the song plays for 10 seconds and cuts off 4) I tried other onli...
  • OviiiOne
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • Streaming unable error
  • 312 Views
  • 1 replies
  • 0 likes

Account hacked

Hi everyone! Someone (a samsung device) keep trying to use my spotify account. When I listen to Spotify, I get a notification telling me that I am listening through this other device. I do not have a Samsung phone and I have not used my account in an...

  • Newbie
  • Hi everyone!   Someone (a samsung device) keep trying to use my spotify account. When I listen to Spotify, I get a notification telling me that I am listening through this other device. I do n...
  • user-removed
  • Not applicable
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Solved!! Spotify songs not playing

After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect songs I've never played or never downloaded. This is a ...

  • Casual Listener
  • After my premium expired, I noticed some of my songs weren't playing. They'd be skipped over and not played. I noticed this was only with songs I downloaded while I had premium and didn't affect song...
  • liamreilley19
  • Casual Listener
  • 928 Views
  • 2 replies
  • 0 likes
  • 928 Views
  • 2 replies
  • 0 likes

Not receiving device ID email

Hi,I am trying to deactivate my Facebook account, so want to disconnect my Spotify account from it. I keep trying to send the device ID email to myself, which always says it's been sent to my email address, but I have nothing in my inbox or junk. Is ...

  • Music Fan
  • Hi, I am trying to deactivate my Facebook account, so want to disconnect my Spotify account from it. I keep trying to send the device ID email to myself, which always says it's been sent to my ema...
  • 473 Views
  • 0 replies
  • 0 likes
  • Device id
  • 473 Views
  • 0 replies
  • 0 likes

iOS pictures don't come up.

You click on the artist profile picture to browse through the pictures and you can only view a few of them and the rest are microphones(Spotify default picture)This worked before the last update. I was able to view all of the picture no problem. I ha...

  • Casual Listener
  • You click on the artist profile picture to browse through the pictures and you can only view a few of them and the rest are microphones(Spotify default picture) This worked before the last update....
  • Afredn
  • Casual Listener
  • 403 Views
  • 1 replies
  • 0 likes
  • Artist profile pictures
  • 403 Views
  • 1 replies
  • 0 likes

iPhone wont download local files from PC

I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the song in it. It shows up on my phone, but its greyed ...

  • Casual Listener
  • I'm trying to download a track from my computer to my iphone, so I got it to show up in (On the desktop version of Spotify) the local files section, where I then made a sperate playlist and put the s...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

Devices option gone?

From the recent update I notice that the devices tab is gone. I tried to sync my ipod today and nothing happened when I opened spotify then plugged in my ipod. I've been looking around and seen a few other people saying the same thing. Did the syncin...

  • Music Fan
  • From the recent update I notice that the devices tab is gone. I tried to sync my ipod today and nothing happened when I opened spotify then plugged in my ipod. I've been looking around and seen a few...
  • laughedcorey81
  • Music Fan
  • 5845 Views
  • 12 replies
  • 2 likes
  • ipod
    Syncing devices
    Update
  • 5845 Views
  • 12 replies
  • 2 likes

Yet another shuffle issue

When I fire up spotify on my desktop, go to the songs selection with around 2000 songs, it works relatively okay, however if I remote control from my phone or another computer in the property, it will drop down and only shuffle between around 3-4 art...

  • Newbie
  • When I fire up spotify on my desktop, go to the songs selection with around 2000 songs, it works relatively okay, however if I remote control from my phone or another computer in the property, it wil...
  • 343 Views
  • 0 replies
  • 0 likes
  • 343 Views
  • 0 replies
  • 0 likes

Solved!! Waiting to download

I have tried everything I know, but many of my playlist will not fully download to offline. The playlist will get about 80-80 percent complete and then just indefinitely freeze. Please help.

  • Casual Listener
  • I have tried everything I know, but many of my playlist will not fully download to offline. The playlist will get about 80-80 percent complete and then just indefinitely freeze. Please help.
  • user-removed
  • Not applicable
  • 933 Views
  • 3 replies
  • 0 likes
  • 933 Views
  • 3 replies
  • 0 likes