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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43969 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109491 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302031 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127996 Views

19 replies

38 likes

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Music synced offline but wont sound

Hi,Ive been encounting a problem on my spotify. The problem is that ive got the playlist synced to offline and about all of the songs work perfectly, except for 3 of them. When the song comes by its time to play, the song will appear its playing but ...

Casual Listener

Hi, Ive been encounting a problem on my spotify. The problem is that ive got the playlist synced to offline and about all of the songs work perfectly, except for 3 of them. When the song comes by it...

Nicas

Casual Listener

967 Views

2 replies

0 likes

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Offline albums are empty (sometimes)

[iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0] Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi. I just got an iPhone 4S and things are a bit weird now... I saved a few albums...

Casual Listener

[iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0]   Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi.   I just go...

553 Views

0 replies

0 likes

Offline Content
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The update

The update when u have your library and search at The bottom haven't come to My account, But when My friends log in to their spotify on My phone The update is There! I have tried to log in and out, even removed Spotify from My phone and downloaded it...

Newbie

The update when u have your library and search at The bottom haven't come to My account, But when My friends log in to their spotify on My phone The update is There! I have tried to log in and out, e...

Hubo

Community Legend

567 Views

1 replies

0 likes

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Spazio disponibile

Salve, mi è apparso questo (nell' immagine) nel telefono perché?

Visitor

Salve, mi è apparso questo (nell' immagine) nel telefono perché?

287 Views

0 replies

0 likes

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I can't view an artist's songs

Hey, the thing is I open the app and go to the artist's page (Bad suns) but they're no songs showing, however if look for the songs on the spotify web page there they are but when I try to play them and open it in the app it doesn't show (or play) an...

Newbie

Hey, the thing is I open the app and go to the artist's page (Bad suns) but they're no songs showing, however if look for the songs on the spotify web page there they are but when I try to play them ...

279 Views

0 replies

0 likes

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Cobrança dupla

Oi gente, boa noite, a uns dias atrás usei a semana gratis do spotify e hoje fui cadastrar meu cartão de crédito pra comprar o premium de 3 meses por 1,99, mas assim que cadastrei já cobraram 1,99 e eu não vire premium por que já havia participado de...

Newbie

Oi gente, boa noite, a uns dias atrás usei a semana gratis do spotify e hoje fui cadastrar meu cartão de crédito pra comprar o premium de 3 meses por 1,99, mas assim que cadastrei já cobraram 1,99 e ...

355 Views

0 replies

0 likes

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iPod classic sync

hi, i'm new to spotify, and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic. since i've been hearing rumours that apple is going to evenually discontinue iTunes for music, i thought i bett...

Visitor

hi, i'm new to spotify,  and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic.  since i've been hearing rumours that apple is go...

MattSuda

Spotify Star

1548 Views

2 replies

0 likes

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iPad app

Hi,I have a spotify premium, with a facebook account.The connexion is impossible on my ipad with facebook! I have no specially message.On my iphone it's working…Help please!Thanks

Casual Listener

Hi, I have a spotify premium, with a facebook account. The connexion is impossible on my ipad with facebook! 😕 I have no specially message. On my iphone it's working… Help please! Thanks

Lilibelule

Casual Listener

765 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Silent night

Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?

Casual Listener

Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?

Wwc

Casual Listener

590 Views

1 replies

0 likes

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  • 1 replies
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Flight mode

Hello I am wondering. I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs, is not avalible. Why? Can somebody help me, how do the last songs got ava...

Regular

Hello   I am wondering.   I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs...

Hubo

Community Legend

7823 Views

7 replies

0 likes

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Album has disappeared! :(

Hi there, everyone. My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in my searches anymore. It started when I moved from Android to i...

Casual Listener

Hi there, everyone.  My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in...

Clari_GB

Casual Listener

543 Views

2 replies

0 likes

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Spotify won't connect to FB on my iPhone 6s only

I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the page refreshes and does nothing...... I have deleted ...

Newbie

I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the pa...

458 Views

0 replies

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Min Pin-kod funkar ej!

Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har använt den förr, min nätverk funkar perfekt.

Newbie

Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har a...

Jimengstrom

Newbie

945 Views

1 replies

0 likes

Sweden
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Solved!! Premium account is not working on my New phone.

I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium account. Only the free app and no saved music. But stil...

Casual Listener

I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium acco...

Hubo

Community Legend

1028 Views

3 replies

0 likes

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help

Hello, Spotify staff! I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't loading (it's connected to wifi). P.S. Loading--I mean it doesn't, like, pre-download ...

Casual Listener

Hello, Spotify staff!          I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't ...

Hubo

Community Legend

1099 Views

3 replies

0 likes

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  • 3 replies
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Playlist not showing from other accounts

I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.

Newbie

I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.

Hubo

Community Legend

470 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Just bought Spotify for 3 months, cant connect with cell phone.

Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a problem. I can connect to the internet page of spo...

Newbie

Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a...

Astame

Community Legend

798 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Keeps pausing music

I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?

Newbie

I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?

Hubo

Community Legend

879 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Selling iOS Music app with Spotify Integration

Hey there, I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the service, I would be simply charging for use of our app. We wi...

Regular

Hey there,   I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the s...

Hubo

Community Legend

1530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

99¢ Offer

When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been waiting until a vacation or something). How can I solve...

Newbie

When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been wait...

Astame

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes