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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36342 Views

40 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101600 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298478 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125527 Views

19 replies

38 likes

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Songs stop half way through

Playing my songs and half way through the first song the sound will stop but the music cursor continues moving along as if it's still playing. The pause button shows as it would if music was playing.

Newbie

Playing my songs and half way through the first song the sound will stop but the music cursor continues moving along as if it's still playing. The pause button shows as it would if music was playing.

rndlmns

Newbie

683 Views

1 replies

0 likes

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  • 1 replies
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Spotify app won't recognise my premium account

I have a Spotify premium account which only works on my MacBook as on my phone it only recognises me as free?! I have logged back in multiple times and I only have one account!

Newbie

I have a Spotify premium account which only works on my MacBook as on my phone it only recognises me as free?! I have logged back in multiple times and I only have one account!

Hubo

Community Legend

1187 Views

6 replies

0 likes

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Spotify won't let me log in on my iPhone

I haven't had Spotify on my phone for a while now but I've recently downloaded it again and every time I go to log in it shows me this pop up

Visitor

I haven't had Spotify on my phone for a while now but I've recently downloaded it again and every time I go to log in it shows me this pop up

mapuya19

Community Legend

3915 Views

2 replies

0 likes

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Airplay on iOS

Is anyone having issues finding Airport Expresses and Apple TVs via Airplay on the Spotify iOS app? Sometimes I will see all of my devices, and sometimes I see one or none. This isn't happening with other apps on our two iPhones, but is consistently ...

Visitor

Is anyone having issues finding Airport Expresses and Apple TVs via Airplay on the Spotify iOS app?  Sometimes I will see all of my devices, and sometimes I see one or none.  This isn't hap...

348 Views

0 replies

0 likes

  • 348 Views
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Premium subscription abroad cant log in

Hi, I'm in the UK and when I try to change the country in my profile it only comes up Spain what can I do about it?

Newbie

Hi, I'm in the UK and when I try to change the country in my profile it only comes up Spain  what can I do about it? 

309 Views

0 replies

0 likes

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Multiple devices

I cant log in on my other iphone and my ipad can you help me it says my password is incorrect

Newbie

I cant log in on my other iphone and my ipad can you help me it says my password is incorrect

271 Views

0 replies

0 likes

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Music synced offline but wont sound

Hi,Ive been encounting a problem on my spotify. The problem is that ive got the playlist synced to offline and about all of the songs work perfectly, except for 3 of them. When the song comes by its time to play, the song will appear its playing but ...

Casual Listener

Hi, Ive been encounting a problem on my spotify. The problem is that ive got the playlist synced to offline and about all of the songs work perfectly, except for 3 of them. When the song comes by it...

Nicas

Casual Listener

951 Views

2 replies

0 likes

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Offline albums are empty (sometimes)

[iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0] Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi. I just got an iPhone 4S and things are a bit weird now... I saved a few albums...

Casual Listener

[iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0]   Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi.   I just go...

543 Views

0 replies

0 likes

Offline Content
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The update

The update when u have your library and search at The bottom haven't come to My account, But when My friends log in to their spotify on My phone The update is There! I have tried to log in and out, even removed Spotify from My phone and downloaded it...

Newbie

The update when u have your library and search at The bottom haven't come to My account, But when My friends log in to their spotify on My phone The update is There! I have tried to log in and out, e...

Hubo

Community Legend

552 Views

1 replies

0 likes

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  • 1 replies
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Spazio disponibile

Salve, mi è apparso questo (nell' immagine) nel telefono perché?

Visitor

Salve, mi è apparso questo (nell' immagine) nel telefono perché?

282 Views

0 replies

0 likes

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I can't view an artist's songs

Hey, the thing is I open the app and go to the artist's page (Bad suns) but they're no songs showing, however if look for the songs on the spotify web page there they are but when I try to play them and open it in the app it doesn't show (or play) an...

Newbie

Hey, the thing is I open the app and go to the artist's page (Bad suns) but they're no songs showing, however if look for the songs on the spotify web page there they are but when I try to play them ...

276 Views

0 replies

0 likes

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Cobrança dupla

Oi gente, boa noite, a uns dias atrás usei a semana gratis do spotify e hoje fui cadastrar meu cartão de crédito pra comprar o premium de 3 meses por 1,99, mas assim que cadastrei já cobraram 1,99 e eu não vire premium por que já havia participado de...

Newbie

Oi gente, boa noite, a uns dias atrás usei a semana gratis do spotify e hoje fui cadastrar meu cartão de crédito pra comprar o premium de 3 meses por 1,99, mas assim que cadastrei já cobraram 1,99 e ...

347 Views

0 replies

0 likes

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iPod classic sync

hi, i'm new to spotify, and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic. since i've been hearing rumours that apple is going to evenually discontinue iTunes for music, i thought i bett...

Visitor

hi, i'm new to spotify,  and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic.  since i've been hearing rumours that apple is go...

MattSuda

Spotify Star

1521 Views

2 replies

0 likes

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iPad app

Hi,I have a spotify premium, with a facebook account.The connexion is impossible on my ipad with facebook! I have no specially message.On my iphone it's working…Help please!Thanks

Casual Listener

Hi, I have a spotify premium, with a facebook account. The connexion is impossible on my ipad with facebook! 😕 I have no specially message. On my iphone it's working… Help please! Thanks

Lilibelule

Casual Listener

746 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Silent night

Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?

Casual Listener

Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?

Wwc

Casual Listener

582 Views

1 replies

0 likes

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  • 1 replies
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Flight mode

Hello I am wondering. I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs, is not avalible. Why? Can somebody help me, how do the last songs got ava...

Regular

Hello   I am wondering.   I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs...

Hubo

Community Legend

7694 Views

7 replies

0 likes

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  • 7 replies
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Album has disappeared! :(

Hi there, everyone. My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in my searches anymore. It started when I moved from Android to i...

Casual Listener

Hi there, everyone.  My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in...

Clari_GB

Casual Listener

530 Views

2 replies

0 likes

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  • 2 replies
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Spotify won't connect to FB on my iPhone 6s only

I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the page refreshes and does nothing...... I have deleted ...

Newbie

I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the pa...

449 Views

0 replies

0 likes

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Min Pin-kod funkar ej!

Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har använt den förr, min nätverk funkar perfekt.

Newbie

Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har a...

Jimengstrom

Newbie

929 Views

1 replies

0 likes

Sweden
  • 929 Views
  • 1 replies
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Solved!! Premium account is not working on my New phone.

I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium account. Only the free app and no saved music. But stil...

Casual Listener

I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium acco...

Hubo

Community Legend

1003 Views

3 replies

0 likes

  • 1003 Views
  • 3 replies
  • 0 likes