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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29318 Views

40 replies

9 likes

  • 29318 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94057 Views

115 replies

12 likes

Other
  • 94057 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

957 Views

0 replies

0 likes

iOS
  • 957 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293429 Views

60 replies

15 likes

  • 293429 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123542 Views

19 replies

38 likes

  • 123542 Views
  • 19 replies
  • 38 likes

Album has disappeared! :(

Hi there, everyone. My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in my searches anymore. It started when I moved from Android to i...

Casual Listener

Hi there, everyone.  My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in...

Clari_GB

Casual Listener

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Spotify won't connect to FB on my iPhone 6s only

I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the page refreshes and does nothing...... I have deleted ...

Newbie

I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the pa...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Min Pin-kod funkar ej!

Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har använt den förr, min nätverk funkar perfekt.

Newbie

Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har a...

Jimengstrom

Newbie

916 Views

1 replies

0 likes

Sweden
  • 916 Views
  • 1 replies
  • 0 likes

Solved!! Premium account is not working on my New phone.

I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium account. Only the free app and no saved music. But stil...

Casual Listener

I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium acco...

Hubo

Community Legend

980 Views

3 replies

0 likes

  • 980 Views
  • 3 replies
  • 0 likes

help

Hello, Spotify staff! I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't loading (it's connected to wifi). P.S. Loading--I mean it doesn't, like, pre-download ...

Casual Listener

Hello, Spotify staff!          I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't ...

Hubo

Community Legend

1043 Views

3 replies

0 likes

  • 1043 Views
  • 3 replies
  • 0 likes

Playlist not showing from other accounts

I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.

Newbie

I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.

Hubo

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Just bought Spotify for 3 months, cant connect with cell phone.

Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a problem. I can connect to the internet page of spo...

Newbie

Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a...

Astame

Community Legend

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

Keeps pausing music

I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?

Newbie

I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?

Hubo

Community Legend

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

Solved!! Selling iOS Music app with Spotify Integration

Hey there, I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the service, I would be simply charging for use of our app. We wi...

Regular

Hey there,   I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the s...

Hubo

Community Legend

1488 Views

1 replies

0 likes

  • 1488 Views
  • 1 replies
  • 0 likes

99¢ Offer

When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been waiting until a vacation or something). How can I solve...

Newbie

When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been wait...

Astame

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

App keeps playing commercials even though I upgraded to premium

Do I have to delete the Spotify app I used previously for my free subscription?? If so, can I transfer my playlists??

Newbie

Do I have to delete the Spotify app I used previously for my free subscription?? If so, can I transfer my playlists??

Hubo

Community Legend

1012 Views

1 replies

0 likes

  • 1012 Views
  • 1 replies
  • 0 likes

How to add off line devices

Hello everyone, do you know how to add an off line device to sync music?

Newbie

Hello everyone, do you know how to add an off line device to sync music?

Bittencourt

Spotify Star

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

IPhone App is no longer showing my downloaded songs

I have Spotify Premium and none of my songs or playlist are available offline now. Does anyone know what's going on?

Newbie

I have Spotify Premium and none of my songs or playlist are available offline now. Does anyone know what's going on?

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Ipod touch 4th generation

Can you listen to offline mode on the ipod touch 4th generation?? I'm assuming you can't if it only works when it's in online mode and I'm a premium user??

Regular

Can you listen to offline mode on the ipod touch 4th generation?? I'm assuming you can't if it only works when it's in online mode and I'm a premium user??

na30

Newbie

4348 Views

5 replies

0 likes

  • 4348 Views
  • 5 replies
  • 0 likes

Downloaded premium but songs just stopped being saved

I just payed to get the spotify premium and i turned on the "available offline" button so that all my songs could be downloaded and thus saved on my iphone. All was fine up to the point when about 300 songs were downloaded. But after that spotify sai...

Newbie

I just payed to get the spotify premium and i turned on the "available offline" button so that all my songs could be downloaded and thus saved on my iphone. All was fine up to the point when about 30...

osornios

Spotify Star

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Blocking users sonos

Sorry if this is in the wrong place.I gave a friend my password to use whilst at my house.Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devises etc but it hasn't stopped him using it with his sono...

Casual Listener

Sorry if this is in the wrong place. I gave a friend my password to use whilst at my house. Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devis...

osornios

Spotify Star

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes

Solved!! Confused with offline

I have just downloaded premium but I can't access my songs offline I've looked up how to but on both my iPad and android there is no option to listen offline at all, someone help please

Newbie

I have just downloaded premium but I can't access my songs offline I've looked up how to but on both my iPad and android there is no option to listen offline at all, someone help please 😬

knr41095

Music Fan

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Solved!! shuffle

help please with a couple of basic questions ?my wife has just started using spotify free on her iPhone. I have been using it for years on my PC as an "unlimited" paid-for subscriber.1. when she plays an album, she only gets the option to shuffle pla...

Regular

help please with a couple of basic questions ? my wife has just started using spotify free on her iPhone. I have been using it for years on my PC as an "unlimited" paid-for subscriber. 1. when she ...

knr41095

Music Fan

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Not able to get the playinglists on the iphone 4

I have a premium account, however on one of the devices I am not able to connect Spotify with the internet to download the various playing lists. This is a Iphone 4. Furthermore it is not possible to play music on this phone.

Casual Listener

I have a premium account, however on one of the devices I am not able to connect Spotify with the internet to download the various playing lists. This is a Iphone 4. Furthermore it is not possible to...

Astame

Community Legend

582 Views

5 replies

0 likes

  • 582 Views
  • 5 replies
  • 0 likes

Spotify abroad

I went out of state in the same country for only two days, and now it says that spotify can only be abroad for 14 days. My country is still the same in my account, but now i cant acces my account.

Newbie

I went out of state in the same country for only two days, and now it says that spotify can only be abroad for 14 days. My country is still the same in my account, but now i cant acces my account.&nb...

osornios

Spotify Star

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes