Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
42521 Views
15 replies
36 likes

42521 Views
15 replies
36 likes

Discover Weekly has not updated

my weekly discover list has not updated. both my ios device, web player and windows program. i try all of the solutions in tihs thread. i tried to uninstall all programs and reinstall. logoff and loing but nothing happened. Please, can someone help.

hanzele
Casual Listener
my weekly discover list has not updated. both my ios device, web player and windows program. i try all of the solutions in tihs thread. i tried to uninstall all programs and reinstall. logoff and loi...
2016-05-23 2:02:49 PM
2016-05-24 8:37:03 PM
hanzele
Casual Listener
429 Views
1 replies
0 likes
Discover Weekly
Update

429 Views
1 replies
0 likes

Downloaded songs stop playing

I've downloaded a playlist to use on the way to work. once downloaded i turn wifi off Wifi Off.Bluetooth on, and Synced to headset. Journey to workis fine.When I come to go home Spotify says offline. Please go online to download Tracks.... Errm I've ...

santa-2512
Regular
I've downloaded a playlist to use on the way to work. once downloaded i turn wifi off Wifi Off. Bluetooth on, and Synced to headset. Journey to workis fine. When I come to go home...
2016-05-24 6:07:00 PM
2016-05-24 6:07:09 PM
santa-2512
Regular
220 Views
1 replies
0 likes

220 Views
1 replies
0 likes

Sync Ipod 160Gb with Spotify Premium

Hi, I have a 160Gb ipod.I would like to have my spotify music on my ipod.Itunes is turned off and the Ipod is up-to-date. In previous posts i have read that i should unplug my ipod, turn off i-tunes, start spotify and then plugin my ipod.I-tunes does...

thomasb1972
Casual Listener
Hi, I have a 160Gb ipod. I would like to have my spotify music on my ipod. Itunes is turned off and the Ipod is up-to-date. In previous posts i have read that i should unplug my i...
2016-05-24 5:42:35 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Problems with bluetooth in car

Hello, Every time you update the Spotify app it seems to get a new bug.Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected to the car stereo. If i disconnect and reconnect to the car ste...

oyvindhh
Casual Listener
Hello, Every time you update the Spotify app it seems to get a new bug. Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected t...
2012-02-27 12:15:07 PM
2016-05-24 4:04:19 PM
willemjanvv
Casual Listener
12524 Views
8 replies
2 likes

12524 Views
8 replies
2 likes

App activate iPhone 6 voice control

O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando e não para. Ja desinstalei, atualizei e esses probl...

Broncasrafa
Regular
O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando ...
2016-03-04 11:44:01 PM
2016-05-24 2:45:54 PM
Broncasrafa
Regular
706 Views
4 replies
0 likes

706 Views
4 replies
0 likes

HELP! My Spotify won't download any new music to offline.

Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?

lizthoth2
Newbie
Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?
2016-05-23 6:00:25 PM
2016-05-24 12:11:35 PM
Mos1274
Newbie
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

Sound glitches out after opening youtube etc

Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i close the youtube link, and hit play on Spotify again, the m...

Martinbuhl1988
Casual Listener
Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i ...
2016-05-24 9:32:50 AM
191 Views
0 replies
0 likes

191 Views
0 replies
0 likes

Toggle between clean/explicit albums on mobile

When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify app.

Syman
Regular
When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify ap...
2016-02-15 8:32:40 AM
2016-05-24 7:04:43 AM
888margo888
Gig Goer
594 Views
2 replies
0 likes

594 Views
2 replies
0 likes

On mobile, i can no longer press Account then Subscription to try and get Premium

I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do if i want to get premium with an itunes gift card?

snoopDOdoubleG6
Casual Listener
I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do i...
2016-05-24 2:04:21 AM
2016-05-24 4:57:10 AM
snoopDOdoubleG6
Casual Listener
205 Views
2 replies
1 likes

205 Views
2 replies
1 likes

Double charge on account

Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?

Ashleyxx8
Casual Listener
Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?
2016-05-24 3:16:36 AM
2016-05-24 3:21:35 AM
user-removed
Not applicable
187 Views
1 replies
0 likes

187 Views
1 replies
0 likes

Solved!! Newest iPhone update: all music gone

After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first time. My music is still present on my computer just n...

teenwolfdh12
Casual Listener
After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first ti...
2016-05-23 3:59:31 AM
2016-05-23 12:46:41 AM
teenwolfdh12
Casual Listener
496 Views
2 replies
0 likes

496 Views
2 replies
0 likes

what happens after 7 days trial?

Hi everyone. Tomorrow my 7 days trial is ending.. what can I do? I mean, I don't want to go Premium, so I'd like to delete my account but I've read it takes about 3 or 4 days to be deleted permanently and I don't wanna pay for the days I have to wait...

sabryj
Casual Listener
Hi everyone. Tomorrow my 7 days trial is ending.. what can I do? I mean, I don't want to go Premium, so I'd like to delete my account but I've read it takes about 3 or 4 days to be deleted permanentl...
2016-05-23 10:18:15 PM
2016-05-23 10:44:17 PM
user-removed
Not applicable
633 Views
3 replies
0 likes
account reset

633 Views
3 replies
0 likes

Messenger sharing only opens the app

Me and my go have this problem.I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenger it only starts the Spotify app on main screen instead...

berti10
Regular
Me and my go have this problem. I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenge...
2016-05-23 7:35:49 PM
2016-05-23 7:36:49 PM
berti10
Regular
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

My Playlists don't appear on my iPhone6

Hi Spotifiers! I am new here so bear with me if this has been resolved previously I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It started out with songs crashing as I was listening to them and then jumping...

txell1983
Newbie
Hi Spotifiers! I am new here so bear with me if this has been resolved previously 🙂 I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It sta...
2016-05-23 7:36:15 PM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

My music can't work in offline mode

I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloading", however it doesn't. It just stay like that, a...

Loraineshadow
Casual Listener
I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloa...
2015-01-01 1:53:10 AM
2016-05-23 12:55:27 PM
Chanpakong
Regular
991 Views
4 replies
0 likes

991 Views
4 replies
0 likes

"Swipe to Queue" function not working in Offline mode

Hi,The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can all of a sudden swipe to queue.I looked up if anyone el...

Dcmaster911
Newbie
Hi, The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can ...
2016-05-23 8:32:53 AM
385 Views
0 replies
0 likes

385 Views
0 replies
0 likes

Solved!! deleted playlist

I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it deletes my playlists! This is so annoying. How can I check for what d...

mr10058
Newbie
I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it ...
2016-05-22 11:43:36 PM
2016-05-22 11:44:53 PM
user-removed
Not applicable
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Bluetooth connection issue.

I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. Other audio apps work as expected. Thanks for any h...

Tmccollum
Newbie
I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. ...
2016-03-18 6:59:24 PM
2016-05-22 10:14:17 PM
BChignell
Regular
485 Views
2 replies
0 likes

485 Views
2 replies
0 likes

Version 5.6.0.1110 old version of the UI?!

Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom.Maybe you have answers Regards D.

lkmnslmfd
Casual Listener
Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom. Ma...
2016-05-22 6:32:36 PM
2016-05-22 6:54:52 PM
user-removed
Not applicable
426 Views
3 replies
0 likes

426 Views
3 replies
0 likes

Turn shuffle on/off

What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently playing song. Seriously starting to piss me off that ...

Scrangle
Regular
What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently pl...
2016-05-22 12:08:48 PM
2016-05-22 3:58:28 PM
Jordi
Community Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

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