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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43954 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109461 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438244 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302024 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi guys, I'm French and I have e free account.When I had my IPhone 5S, a have created some playlists and also saved some albums, etc..Recently I have change for an IPhone 6.I have saved all data of ip5s and restore into ip6.All apps works fine, etc.....
Hi guys, I'm French and I have e free account. When I had my IPhone 5S, a have created some playlists and also saved some albums, etc.. Recently I have change for an IPhone 6. I have saved all dat...
Roadie
1041 Views
5 replies
0 likes
Hi!I have recently shut down my fb account but when I log on to Spotify it recognizes the mailadress as linked w my old fb account and so it reactivates my fb. This is very annoying and I just wish to delete all info having to do w my old fb. How to ...
Hi! I have recently shut down my fb account but when I log on to Spotify it recognizes the mailadress as linked w my old fb account and so it reactivates my fb. This is very annoying and I just wi...
Roadie
609 Views
1 replies
0 likes
We have now a family account. We want to put our playlists from our normal account to the family account. How is that possible?
We have now a family account. We want to put our playlists from our normal account to the family account. How is that possible?
Spotify Star
595 Views
2 replies
0 likes
Re-opening this bug as it seems to be a regression from something reported before. Seems like this is still happening for Spotify-iOS-App=[5.7.0.1055] on the latest iOS=[9.3.2] on an iphone6s. The artwork shows properly both on iTunes and on Spotify ...
Re-opening this bug as it seems to be a regression from something reported before. Seems like this is still happening for Spotify-iOS-App=[5.7.0.1055] on the latest iOS=[9.3.2] on an iphone6...
Roadie
537 Views
1 replies
0 likes
I followed the steps to sync my local files to my iPhone spotify as given on the spotify website but when I follow the steps, my local files are still greyed out and will not play on my iPhone but will play on my computer. Someone please help. Thank ...
I followed the steps to sync my local files to my iPhone spotify as given on the spotify website but when I follow the steps, my local files are still greyed out and will not play on my iPhone but wi...
Spotify Star
382 Views
1 replies
0 likes
Hello, so.. Well. I like Spotify, I really do. It's perfect on the PC and the app isn't too bad either, BUT the CarPlay integration is a complete MESS.The app works fine, but the functionality is horrible. I'll list some of things you CAN'T do in the...
Hello, so.. Well. I like Spotify, I really do. It's perfect on the PC and the app isn't too bad either, BUT the CarPlay integration is a complete MESS. The app works fine, but the functio...
1066 Views
0 replies
7 likes
I'm using spotify for 6 years and I dont like the fact that when I'm using runkeeper, it only gives you the choice of spotify's own playlists. Could you work on this that I can choose my own playlists, the spotify playlists are ok, but i want my own ...
I'm using spotify for 6 years and I dont like the fact that when I'm using runkeeper, it only gives you the choice of spotify's own playlists. Could you work on this that I can choose my own playlist...
Newbie
655 Views
1 replies
3 likes
Brief description of the issue: The scrubber (track progress bar) on the iOS lock-screen is not responsive to user input Steps to reproduce the issue:Begin audio playbackLock deviceWake device, but do not unlockTry to change track postion by adjustin...
Brief description of the issue: The scrubber (track progress bar) on the iOS lock-screen is not responsive to user input Steps to reproduce the issue: Begin audio playback Lock device ...
Community Legend
512 Views
1 replies
0 likes
I just purchased the 3 months for 0.99$ premium. The payment came out of my account but I do not have premium ? I re downloaded the app and it still will not work. I'm really upset please help.
I just purchased the 3 months for 0.99$ premium. The payment came out of my account but I do not have premium ? I re downloaded the app and it still will not work. I'm really upset please help.
Not applicable
455 Views
1 replies
1 likes
I've got spotify premium on my phone for a long time, but i changed my credit card and when my subscription on premium ended. I had to put another card on the itunes store and spotify premium was canceled before I could do it. But when I did, the acc...
I've got spotify premium on my phone for a long time, but i changed my credit card and when my subscription on premium ended. I had to put another card on the itunes store and spotify premium was can...
Not applicable
415 Views
1 replies
0 likes
I haven't use Spotify for 3 weeks and my premium account expired so when I tried to buy the premium account but I can't
I haven't use Spotify for 3 weeks and my premium account expired so when I tried to buy the premium account but I can't
Not applicable
831 Views
2 replies
0 likes
I've had Spotify for a really long time. Now this is the first time I wasn't able to pay on time and my account got paused of course.... I've tried everything and everything still says free... I've checked for other accounts/deleted and reinstalled b...
I've had Spotify for a really long time. Now this is the first time I wasn't able to pay on time and my account got paused of course.... I've tried everything and everything still says free... I've c...
Not applicable
555 Views
2 replies
0 likes
I downloaded the app an I paid for my premium thru my email now I can't log into my app I need help !!!
I downloaded the app an I paid for my premium thru my email now I can't log into my app I need help !!!😫😫
Not applicable
465 Views
2 replies
0 likes
I upgraded my Spotify to Premium, but on the Computer. I closed and opened the app again on the iPhone, logged in and out, tried to delete and install new, but on the app it still says Abonnement "free"
I upgraded my Spotify to Premium, but on the Computer. I closed and opened the app again on the iPhone, logged in and out, tried to delete and install new, but on the app it still says Abonnement "fr...
Not applicable
512 Views
2 replies
1 likes
I bought the offer for 0.99 for 3 months, but it doesn't work. I logged out and deleted the app a few times, but nothing helped. I bought it with PayPal if that helps.I hpoe somebody can help me.
I bought the offer for 0.99 for 3 months, but it doesn't work. I logged out and deleted the app a few times, but nothing helped. I bought it with PayPal if that helps. I hpoe somebody can help me.
Not applicable
586 Views
3 replies
0 likes
I bought the premium feature for HK $4.90 and it said I got the premium feature. I got the receipts and stuff and it was alright. But when I went back to the Spotify app, when I tried using one of the premium features, it says 'you need to unlock the...
I bought the premium feature for HK $4.90 and it said I got the premium feature. I got the receipts and stuff and it was alright. But when I went back to the Spotify app, when I tried using one of th...
Not applicable
482 Views
2 replies
0 likes
I paid for spotify premium using my master card and I got a text from them saying that I have paid to spotify, but when I logged on my account, it says I'm still on free. I tried to sign up for premium again hoping it might recognize that I already p...
I paid for spotify premium using my master card and I got a text from them saying that I have paid to spotify, but when I logged on my account, it says I'm still on free. I tried to sign up for premi...
Not applicable
520 Views
2 replies
0 likes
Hello, I currently have my account linked with facebook. I renewed my premium subscription through apple id but on my account it says my subscription is free. I need help fixing this problem cause I got charged over $12 and didn't even recieve the se...
Hello, I currently have my account linked with facebook. I renewed my premium subscription through apple id but on my account it says my subscription is free. I need help fixing this problem cause I ...
Not applicable
1964 Views
6 replies
0 likes
I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?
I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?
Not applicable
534 Views
1 replies
0 likes
