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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271274 Views

58 replies

14 likes

  • 271274 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172138 Views

507 replies

108 likes

  • 172138 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114777 Views

19 replies

38 likes

  • 114777 Views
  • 19 replies
  • 38 likes

Solved!! Song on iPhone plays different version of song than on Desktop.

Hi! In my local files I have an older and different version of a song than what is available on the Spotify Servers but whenever I try to listen to this song on my iPhone it keeps playing the newer version that is available.Is there any way to preven...

Regular

Hi! In my local files I have an older and different version of a song than what is available on the Spotify Servers but whenever I try to listen to this song on my iPhone it keeps playing the newer v...

Swanny

Community Legend

3079 Views

14 replies

0 likes

  • 3079 Views
  • 14 replies
  • 0 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Regular

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Pmelasec

Regular

1306 Views

8 replies

0 likes

  • 1306 Views
  • 8 replies
  • 0 likes

Solved!! new uxui

I heard Spotify had a new UXUI, with a navigation bar at the bottom of the scree. Screenshots are available on the iTunes Store.I upgraded / deleted / redownladed / reinstalled the latest version of the app (5.7.0) for iOS but I cannot get this new v...

Casual Listener

I heard Spotify had a new UXUI, with a navigation bar at the bottom of the scree. Screenshots are available on the iTunes Store. I upgraded / deleted / redownladed / reinstalled the latest version o...

Nicolas75

Casual Listener

776 Views

2 replies

0 likes

  • 776 Views
  • 2 replies
  • 0 likes

Solved!! Family plan in Canada? Google has it?

I am paying $14.99/mo to Google for the family plan, why am I paying $9.99 per account on Spotify? Should I cancel and just use Google Play exclusively or are you offering a family plan in Canada? Why would you NOT be offering this just because we li...

Casual Listener

I am paying $14.99/mo to Google for the family plan, why am I paying $9.99 per account on Spotify?  Should I cancel and just use Google Play exclusively or are you offering a family plan in Cana...

mor5735

Roadie

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Solved!! Any way to get "now available" email in the App?

This might be more appropriate for the "Ideas" section, but is there a way to get the "now available" email information in the app? Would be great to be able to get a list in reverse chronological order of all albums release by the bands I follow to ...

Casual Listener

This might be more appropriate for the "Ideas" section, but is there a way to get the "now available" email information in the app? Would be great to be able to get a list in reverse chronological or...

mor5735

Roadie

842 Views

1 replies

1 likes

  • 842 Views
  • 1 replies
  • 1 likes

Error 404

Whenever I try to log in on my iPhone 5c through facebook or just with my username it says 'Error 404'. I tried reinstalling, rebooting my phone, I got the new update and I disconnected then reconnected spotify from my Facebook but nothing seems to w...

Casual Listener

Whenever I try to log in on my iPhone 5c through facebook or just with my username it says 'Error 404'. I tried reinstalling, rebooting my phone, I got the new update and I disconnected then reconnec...

mor5735

Roadie

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Solved!! Lost Playlists

My iPhone app wasn't working properly - couldn't play any songs on my playlists on or offline, so I deleted and reinstalled the app but now all my playlists have gone - anyone know how to fix this??

Casual Listener

My iPhone app wasn't working properly - couldn't play any songs on my playlists on or offline, so I deleted and reinstalled the app but now all my playlists have gone - anyone know how to fix this??

davidgrudland1

Newbie

4814 Views

42 replies

0 likes

  • 4814 Views
  • 42 replies
  • 0 likes

I can't connect my spotify with my facebook

My first spotify account I used my FB for use spotify and that account is free,now I create other account for premium user,and I can't synchronize with my FB now,I exclude the app of my FB but I still in the same situation. What I can do?

Newbie

My first spotify account I used my FB for use spotify and that account is free,now I create other account for premium user,and I can't synchronize with my FB now,I exclude the app of my FB but I stil...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Help

I need help! I don't remember my password or email for my account. I tried changing the email but it wants to know the old one and o don't know it. Please help! Spotify means a lot to me because, my music really helps me.

Newbie

I need help! I don't remember my password or email for my account. I tried changing the email but it wants to know the old one and o don't know it. Please help! Spotify means a lot to me because, my ...

vvvvvvnnnnn

Newbie

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Cant upgrade to premium on the spotify app!

I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. It use to work but idk what happened.

Newbie

I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. I...

MattSuda

Spotify Star

7354 Views

2 replies

0 likes

  • 7354 Views
  • 2 replies
  • 0 likes

how do you renew spotify premium on iphone 6?

The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an itunes card?

Newbie

The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an it...

DasPeter

Community Legend

2055 Views

1 replies

0 likes

  • 2055 Views
  • 1 replies
  • 0 likes

Can't log in account

I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?

Newbie

I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?

DasPeter

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Error message when trying to share to facebook

Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works

Newbie

Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works

osornios

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Can't login after changing phone.

I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking payments though. Not happy

Newbie

I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking ...

osornios

Spotify Star

415 Views

2 replies

0 likes

  • 415 Views
  • 2 replies
  • 0 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Regular

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

DasPeter

Community Legend

440 Views

3 replies

0 likes

  • 440 Views
  • 3 replies
  • 0 likes

Solved!! Spotify + CanOpener

I would like to be able to use Spotify with CanOpener, an audiophile iOS app that greatly enhances headphone listening. Is this possible?

Visitor

I would like to be able to use Spotify with CanOpener, an audiophile iOS app that greatly enhances headphone listening. Is this possible?

seaDragoon

Newbie

4263 Views

12 replies

16 likes

  • 4263 Views
  • 12 replies
  • 16 likes

Can't login - can't use abroad.. I'm not abroad

I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad for more than 14 days" how do I fix this?

Newbie

I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad...

Bittencourt

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!! iPod Shuffle 4th Gen (2012 edition) support

I have an iPod Shuffle 4th Gen (2012 edition). I would like to ask if i can play music here on my iPod, without internet connection. I have Spotify Premium. How can i sync my playlists on Spotify to my iPod Shuffle?

Newbie

I have an iPod Shuffle 4th Gen (2012 edition). I would like to ask if i can play music here on my iPod, without internet connection. I have Spotify Premium. How can i sync my playlists on Spotify to ...

jfert

Roadie

1205 Views

1 replies

0 likes

iPod Shuffle Support
  • 1205 Views
  • 1 replies
  • 0 likes