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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43973 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109501 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1671 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302033 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128002 Views

19 replies

38 likes

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  • 19 replies
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App keeps playing commercials even though I upgraded to premium

Do I have to delete the Spotify app I used previously for my free subscription?? If so, can I transfer my playlists??

Newbie

Do I have to delete the Spotify app I used previously for my free subscription?? If so, can I transfer my playlists??

Hubo

Community Legend

1039 Views

1 replies

0 likes

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  • 1 replies
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How to add off line devices

Hello everyone, do you know how to add an off line device to sync music?

Newbie

Hello everyone, do you know how to add an off line device to sync music?

Bittencourt

Spotify Star

661 Views

1 replies

0 likes

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  • 1 replies
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IPhone App is no longer showing my downloaded songs

I have Spotify Premium and none of my songs or playlist are available offline now. Does anyone know what's going on?

Newbie

I have Spotify Premium and none of my songs or playlist are available offline now. Does anyone know what's going on?

394 Views

0 replies

0 likes

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  • 0 replies
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Ipod touch 4th generation

Can you listen to offline mode on the ipod touch 4th generation?? I'm assuming you can't if it only works when it's in online mode and I'm a premium user??

Regular

Can you listen to offline mode on the ipod touch 4th generation?? I'm assuming you can't if it only works when it's in online mode and I'm a premium user??

na30

Newbie

4406 Views

5 replies

0 likes

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  • 5 replies
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Downloaded premium but songs just stopped being saved

I just payed to get the spotify premium and i turned on the "available offline" button so that all my songs could be downloaded and thus saved on my iphone. All was fine up to the point when about 300 songs were downloaded. But after that spotify sai...

Newbie

I just payed to get the spotify premium and i turned on the "available offline" button so that all my songs could be downloaded and thus saved on my iphone. All was fine up to the point when about 30...

osornios

Spotify Star

655 Views

1 replies

0 likes

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  • 1 replies
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Blocking users sonos

Sorry if this is in the wrong place.I gave a friend my password to use whilst at my house.Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devises etc but it hasn't stopped him using it with his sono...

Casual Listener

Sorry if this is in the wrong place. I gave a friend my password to use whilst at my house. Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devis...

osornios

Spotify Star

654 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Confused with offline

I have just downloaded premium but I can't access my songs offline I've looked up how to but on both my iPad and android there is no option to listen offline at all, someone help please

Newbie

I have just downloaded premium but I can't access my songs offline I've looked up how to but on both my iPad and android there is no option to listen offline at all, someone help please 😬

knr41095

Music Fan

689 Views

1 replies

0 likes

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Solved!! shuffle

help please with a couple of basic questions ?my wife has just started using spotify free on her iPhone. I have been using it for years on my PC as an "unlimited" paid-for subscriber.1. when she plays an album, she only gets the option to shuffle pla...

Regular

help please with a couple of basic questions ? my wife has just started using spotify free on her iPhone. I have been using it for years on my PC as an "unlimited" paid-for subscriber. 1. when she ...

knr41095

Music Fan

720 Views

1 replies

0 likes

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  • 1 replies
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Not able to get the playinglists on the iphone 4

I have a premium account, however on one of the devices I am not able to connect Spotify with the internet to download the various playing lists. This is a Iphone 4. Furthermore it is not possible to play music on this phone.

Casual Listener

I have a premium account, however on one of the devices I am not able to connect Spotify with the internet to download the various playing lists. This is a Iphone 4. Furthermore it is not possible to...

Astame

Community Legend

637 Views

5 replies

0 likes

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  • 5 replies
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Spotify abroad

I went out of state in the same country for only two days, and now it says that spotify can only be abroad for 14 days. My country is still the same in my account, but now i cant acces my account.

Newbie

I went out of state in the same country for only two days, and now it says that spotify can only be abroad for 14 days. My country is still the same in my account, but now i cant acces my account.&nb...

osornios

Spotify Star

439 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Ipod sync

Hello there, I would like to update my account into a premium one but I got a doubt.If I connect my ipod and sync it with all the spotify music, would I lose the music already in it? Thank you Vale

Newbie

Hello there,   I would like to update my account into a premium one but I got a doubt. If I connect my ipod and sync it with all the spotify music, would I lose the music already in it? ...

mor5735

Roadie

405 Views

1 replies

0 likes

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  • 1 replies
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Larger album art possible?

Is it possible to make album art full screen on desktop app?

Newbie

Is it possible to make album art full screen on desktop app?

mor5735

Roadie

949 Views

1 replies

0 likes

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  • 1 replies
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spotyfi premium - what passsword

Hello good afternoon! I realized the payment of the premium yesterday in this same schedule , however, not updated my account yet

Visitor

Hello good afternoon! I realized the payment of the premium yesterday in this same schedule , however, not updated my account yet

mor5735

Roadie

697 Views

1 replies

0 likes

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  • 1 replies
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Skipping tracks

My Spotify started skipping songs today on my IPhone 6. They start playing and after 10 secs they change songs. I have premium and if I can't fix this issue I will have to cancel my membership.

Newbie

My Spotify started skipping songs today on my IPhone 6. They start playing and after 10 secs they change songs. I have premium and if I can't fix this issue I will have to cancel my membership.

evissecx

Regular

834 Views

3 replies

0 likes

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Car bluetooth issues

Hi All, This is my first ever post on this forum and I really hope someone can help. I have very recently started using Spotify Premium and it plays through my TV soundbar and on iphone and laptop with no issues whatsoever. However, when I try to pla...

Regular

Hi All,   This is my first ever post on this forum and I really hope someone can help. I have very recently started using Spotify Premium and it plays through my TV soundbar and on iphone and ...

Astame

Community Legend

1982 Views

8 replies

0 likes

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  • 8 replies
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Solved!! looking for help

Right so ive recently got the info that spotify has videos and podcasts now but i cant seem to fine the videos? is it because its restricted in the netherlands? or something else?

Casual Listener

Right so ive recently got the info that spotify has videos and podcasts now but i cant seem to fine the videos?   is it because its restricted in the netherlands?  or something else?

Astame

Community Legend

857 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify will not allow me to log in on my apple phone.

Ive tried re-installing it and logging out on all my other deivices. It just shows that "You've already created an account with this email adress". But im not trying to creat a new account im just trying to sing in.

Newbie

Ive tried re-installing it and logging out on all my other deivices. It just shows that "You've already created an account with this email adress". But im not trying to creat a new account im just tr...

Ayb1

Newbie

778 Views

2 replies

0 likes

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Issues with playing a song

Hi, I am a newbie and I need help with playing a song. I have a playlist with two songs, for one of the songs after it finishes playing in the shuffle it plays other songs from the same artist yet I am playing my playlist and those other songs aren't...

Casual Listener

Hi, I am a newbie and I need help with playing a song. I have a playlist with two songs, for one of the songs after it finishes playing in the shuffle it plays other songs from the same artist yet I ...

Srpskislav

Casual Listener

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes

No album art on local files when played on mobile

The album art for my local files shows up when I play it on desktop, but not when I play it on my iPhone. Is there a way I can fix this?

Casual Listener

The album art for my local files shows up when I play it on desktop, but not when I play it on my iPhone. Is there a way I can fix this?

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
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Unplayable tracks that are playable to everyone else.

My library is making songs unplayable after I listen to them a few times. I only have about 8 songs in my library and my friends and family and listen to the tracks that I can't.

Newbie

My library is making songs unplayable after I listen to them a few times. I only have about 8 songs in my library and my friends and family and listen to the tracks that I can't.

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes