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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 42519 Views
  • 15 replies
  • 36 likes
  • 42519 Views
  • 15 replies
  • 36 likes

Premium Account but not connecting

I have a premium account but it doesn´t connect on my iphone.

  • Newbie
  • I have a premium account but it doesn´t connect on my iphone.
  • kbrooksc
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Playlists cannot be viewed by public even though they are public

Hi, my playlist is set to public, however, when people search for it, it doesn't show up. This happens on my iPhone, a windows desktop and a Mac laptop. I have cleared my history, reset my phone and reinstalled spotify. The problem still persists. I'...

  • Newbie
  • Hi,  my playlist is set to public, however, when people search for it, it doesn't show up. This happens on my iPhone, a windows desktop and a Mac laptop.  I have cleared my history, r...
  • adroCR
  • Casual Listener
  • 464 Views
  • 3 replies
  • 0 likes
  • 464 Views
  • 3 replies
  • 0 likes

iPhone Battery drain

Spoiler (Highlight to read) Hi guys, I've noticed in the past 6ish months (maybe more) that the Spotify app is draining my battery far quicker than usual. Its got to the point where I would avoid using Spotify because I wouldn't have a working phone ...

  • Casual Listener
  •     Hi guys,   I've noticed in the past 6ish months (maybe more) that the Spotify app is draining my battery far quicker than usual. Its got to the point where I would avoid using ...
  • user-removed
  • Not applicable
  • 1778 Views
  • 1 replies
  • 1 likes
  • 1778 Views
  • 1 replies
  • 1 likes

Solved!! Constantly quitting

SInce the new update, every time I've used the app, it automatically quits. It's getting very irritating and making the app unusable. Please improve the stability!

  • Casual Listener
  • SInce the new update, every time I've used the app, it automatically quits.  It's getting very irritating and making the app unusable.  Please improve the stability!
  • user-removed
  • Not applicable
  • 407 Views
  • 4 replies
  • 0 likes
  • 407 Views
  • 4 replies
  • 0 likes

Playback

When I try to play a sample of a song on an album or playlist, a different song pops up instead, how can I fix this???

  • Casual Listener
  • When I try to play a sample of a song on an album or playlist, a different song pops up instead, how can I fix this???
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Playlist repetitive

Hi, I have a playlist with over 650 songs in it but its always the same songs that appear.. which means i'm skipping the majority of the time, is this normal? what is the algorithm? can i help this? Thanks

  • Newbie
  • Hi,    I have a playlist with over 650 songs in it but its always the same songs that appear.. which means i'm skipping the majority of the time, is this normal? what is the algorithm? ca...
  • user-removed
  • Not applicable
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Syncing Local Files: "Waiting to download".

On iOS version 9.3.2. Using same Wifi on laptop (mac) and phone. Have deleted and re-downloaded the Spotify app. My local files will not download onto my phone. I just have a perpetual "Waiting to download" message under my "Available Offline" button...

  • Newbie
  • On iOS version 9.3.2. Using same Wifi on laptop (mac) and phone. Have deleted and re-downloaded the Spotify app. My local files will not download onto my phone. I just have a perpetual "Waiting ...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Music won't download to offline

Hey I have use Spotify for a while now and always recommend it over ALL others. How come it will only download a certain amount of songs for offline? I know I don't have over 10k, so i dont know why it won't. I have at least 20+ gigs of storage left ...

  • Newbie
  • Hey I have use Spotify for a while now and always recommend it over ALL others. How come it will only download a certain amount of songs for offline? I know I don't have over 10k, so i dont know why ...
  • user-removed
  • Not applicable
  • 410 Views
  • 1 replies
  • 0 likes
  • Help Spotify!
  • 410 Views
  • 1 replies
  • 0 likes

5.6.0 Release notes?

Just seen an update for my iOS Spotify app dropped today. I'd like to know what 'changes and improvements' Spotify have made to the app, but it seems as though Release Notes haven't been updated for a LONG time now. Could you let us know what these c...

  • Casual Listener
  • Just seen an update for my iOS Spotify app dropped today. I'd like to know what 'changes and improvements' Spotify have made to the app, but it seems as though Release Notes haven't been updated for ...
  • user-removed
  • Not applicable
  • 1330 Views
  • 6 replies
  • 9 likes
  • 1330 Views
  • 6 replies
  • 9 likes

'Cannot use Spotify Abroad' when I am ... not abroad

Hey there, I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service). I first downloaded Spotify when I was in Germany. I couldn't get it to work properly, so I deleted it. Now I am back in ...

  • Casual Listener
  • Hey there,   I am a premium member (finding it annoying that I cannot speak to a Spotify rep whilst paying them for their service).   I first downloaded Spotify when I was in Germany. I...
  • bearmayor
  • Casual Listener
  • 604 Views
  • 1 replies
  • 0 likes
  • iPhone 5S
    Syncing devices
  • 604 Views
  • 1 replies
  • 0 likes

Problem

Will I get charged after my 7 days free trial and once I start will have to start paying nowFreaking out

  • Newbie
  • Will I get charged after my 7 days free trial and once I start will have to start paying now Freaking out 😣😥😓😲😖
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Musics

While i listening with headphones, when i touch home deal, musics suddenly forwad themselves.Device: iphone 5Please send me solution asap.

  • Newbie
  • While i listening with headphones, when i touch home deal, musics suddenly forwad themselves. Device: iphone 5 Please send me solution asap.
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Albums disapearing under Your Library

I am having an issue since the last update with my albums disapearing from my Library. I discovered if I log out and in that they reapear but am hoping for a better solution.

  • Newbie
  • I am having an issue since the last update with my albums disapearing from my Library. I discovered if I log out and in that they reapear but am hoping for a better solution.    
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Recently played artists not updating

My recently played artists have not updated in a month and I have tried viewing them on all of my devices and they are all the same. I have tried everything including reinstalling the app. Any help? Thanks

  • Newbie
  • My recently played artists have not updated in a month and I have tried viewing them on all of my devices and they are all the same. I have tried everything including reinstalling the app. Any help? ...
  • user-removed
  • Not applicable
  • 291 Views
  • 1 replies
  • 1 likes
  • 291 Views
  • 1 replies
  • 1 likes

Spotify stops playing after a few songs/lock screen buttons frequently won't work

i know this has been a problem in the past - but i only started having it (at least with annoying frequency) with version 1.4. as far as i can tell, the problem isn't limited to local songs i have synced to my iphone. that said, i sync pretty much al...

  • Gig Goer
  • i know this has been a problem in the past - but i only started having it (at least with annoying frequency) with version 1.4. as far as i can tell, the problem isn't limited to local songs i have sy...
  • Coltsgrl00
  • Newbie
  • 17755 Views
  • 7 replies
  • 1 likes
  • 17755 Views
  • 7 replies
  • 1 likes

Spotify won't play any music

My Spotify won't play any music. Sometimes when I click the "play" botton it plays 2 seconds and then stop, most of the time it just doesn't work at all. I have tried updated my iOS and deleted the app and then reinstall but still it doesn't work. Is...

  • Newbie
  • My Spotify won't play any music. Sometimes when I click the "play" botton it plays 2 seconds and then stop, most of the time it just doesn't work at all. I have tried updated my iOS and deleted the a...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Spotify Carplay questions

Hey Guys/gals, Trying out Carplay in my new car and was wondering the following. Is there a way to see what Playlists are downloaded in Carplay? If not, when i play a downloaded Playlist, is it using data? If its not playing music, is the quickest wa...

  • Regular
  • Hey Guys/gals,   Trying out Carplay in my new car and was wondering the following.   Is there a way to see what Playlists are downloaded in Carplay?    If not, when i play a...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Spotify won't open in puffin browser

I have a browser app called Puffin. Previously Spotify worked fine with it, but yesterday I found that whenever I entered the puffin app,Spotify almost immediately stopped working and the song would not play until I exited puffin and pressed play on ...

  • Newbie
  • I have a browser app called Puffin. Previously Spotify worked fine with it, but yesterday I found that whenever I entered the puffin app, Spotify almost immediately stopped working and the song woul...
  • 990 Views
  • 0 replies
  • 1 likes
  • 990 Views
  • 0 replies
  • 1 likes

I can share songs to Facebook and Twitter, but NOT to Spotify.

I can post songs to Facebook and Twitter, but when I try to share with just my Spotify followers, I get the error message: "There was an error posting to Spotify. Please try again." Screenshot:https://i.imgur.com/CmjXM3F.png I am also unable to do th...

  • Newbie
  • I can post songs to Facebook and Twitter, but when I try to share with just my Spotify followers, I get the error message: "There was an error posting to Spotify. Please try again." Screenshot: ...
  • lukebotham1
  • Community Legend
  • 699 Views
  • 2 replies
  • 0 likes
  • not spotify
    post
  • 699 Views
  • 2 replies
  • 0 likes