Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 398103 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas?I've seen this thread before but the only replies I'...
Casual Listener
Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas? ...
Chris_Thomson
Casual Listener
532 Views
2 replies
0 likes
HelloI have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline.I have therfore tried to remove some of my downloaded songs by turning off the avaiaible offline setting (swipe) on for individual artisits/...
Newbie
Hello I have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline. I have therfore tried to remove some of my downloaded songs by tu...
Bittencourt
Spotify Star
826 Views
1 replies
0 likes
Hi guys, i'm new in this community. I'm from Italy, so i hope you'll understand my english even of it presents some errors I have installed spotify on my phone , and , for the first month, it worked perfectly, online and offline. Now , since two mont...
Casual Listener
Hi guys, i'm new in this community. I'm from Italy, so i hope you'll understand my english even of it presents some errors 🙂 I have installed spotify on my phone , and , for the first month, it wor...
Astame
Community Legend
1053 Views
1 replies
0 likes
Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when onlineThanks For The Help
Newbie
Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when online Thanks For The Help
310 Views
0 replies
0 likes
I have no control over to scan to specific part of a song. Unlike on iPhone or web browser/ desktop app. I am updated to the latest iOS 9.3.2 for iPad and Spotify version 5.7.0.1050 anyone with similar issues below are screenshots for landscape and p...
Casual Listener
I have no control over to scan to specific part of a song. Unlike on iPhone or web browser/ desktop app. I am updated to the latest iOS 9.3.2 for iPad and Spotify version 5.7.0.1050 anyone w...
Bxbenny
Casual Listener
655 Views
2 replies
0 likes
so i tried sending a song to a friend on spotify and now i cannot view the message that i had sent. we both follow each other and have premium accounts. any ideas of what is going on? Thanks,Lena
Newbie
so i tried sending a song to a friend on spotify and now i cannot view the message that i had sent. we both follow each other and have premium accounts. any ideas of what is going o...
257 Views
0 replies
0 likes
I have 1g of memory why can I not download any of my music on my new iPhone SE
Newbie
I have 1g of memory why can I not download any of my music on my new iPhone SE
jfert
Roadie
333 Views
1 replies
0 likes
Can more than 1 person listen at the same time with the family plan?
Newbie
Can more than 1 person listen at the same time with the family plan?
jfert
Roadie
430 Views
1 replies
0 likes
I am on ios 9.3.2 and ive never had this problem before. I go to the account setting to try and upgrade but the option is t even there! **bleep** do i do?
Casual Listener
I am on ios 9.3.2 and ive never had this problem before. I go to the account setting to try and upgrade but the option is t even there! **bleep** do i do?
jfert
Roadie
2271 Views
2 replies
2 likes
My Spotify premium subscription is automatically renewed in the App Store, and my credit card had been canceled, a new hasn't come in the mail. Spotify, as one would expect, shut down my premium, and displayed the screen offering to downgrade. I then...
Newbie
My Spotify premium subscription is automatically renewed in the App Store, and my credit card had been canceled, a new hasn't come in the mail. Spotify, as one would expect, shut down my premium, and...
jfert
Roadie
762 Views
1 replies
0 likes
I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on it other than the ones it comes with. All apple apps that...
Casual Listener
I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on i...
jfert
Roadie
1098 Views
1 replies
1 likes
Hi. Thanks for reading this. If I saved 2000 songs on Spotify premium for offline listening on my iPhone, when I connect my phone to iTunes and it backs up my phone does it back up all the 2000 songs too as application data?
Visitor
Hi. Thanks for reading this. If I saved 2000 songs on Spotify premium for offline listening on my iPhone, when I connect my phone to iTunes and it backs up my phone does it back up all the 2000 songs...
Bittencourt
Spotify Star
3207 Views
3 replies
0 likes
Why is it that the Spotify free service, on the Apple store and Google Play store, are two different services? On Android, things like airplay and queue are available for free. I have more control over my music between my compter, playstation, and An...
Newbie
Why is it that the Spotify free service, on the Apple store and Google Play store, are two different services? On Android, things like airplay and queue are available for free. I have more control ov...
blake
Community Legend
3491 Views
1 replies
0 likes
Trying to determine if my experience is normal. What do you get for your startup time for Spotify on an iPhone? Are there ways to make it start faster? I'm using an iPhone 6Plus with iOS 9.3.2 and Spotify v5.7.0.1055 My startup times--from clicking o...
Casual Listener
Trying to determine if my experience is normal. What do you get for your startup time for Spotify on an iPhone? Are there ways to make it start faster? I'm using an iPhone 6Plus ...
MattSuda
Spotify Star
759 Views
3 replies
0 likes
If I download tracks at extreme quality and save them at that quality in offline mode on my iPad or computer, will they remain at that quality even if I switch to a lesser streaming quality later?
Visitor
If I download tracks at extreme quality and save them at that quality in offline mode on my iPad or computer, will they remain at that quality even if I switch to a lesser streaming quality later? &...
osornios
Spotify Star
587 Views
1 replies
0 likes
Why won't my phone allow me to download the new update where everything is on a bottom bar?
Casual Listener
Why won't my phone allow me to download the new update where everything is on a bottom bar?
OviiiOne
Community Legend
576 Views
5 replies
0 likes
Is the music I get from spotify mine for my monthly fee mine, or am I only renting it for as long as I keep paying?
Newbie
Is the music I get from spotify mine for my monthly fee mine, or am I only renting it for as long as I keep paying?
Bittencourt
Spotify Star
884 Views
1 replies
0 likes
So I paid my monthly subscription trough the app store and my account still being free, I have used this before but it´s the fisrt time that this happen. I have the digital receipt in case it's needed
Casual Listener
So I paid my monthly subscription trough the app store and my account still being free, I have used this before but it´s the fisrt time that this happen. I have the digital receipt in case it's ...
Astame
Community Legend
831 Views
4 replies
0 likes
I'm from the US. Never left the country and I've had Spotify for a very long time but recently it says I can only use it abroud for 14 days and when I try to change my country because that's what I've been reading to do it doesn't give me any other o...
Newbie
I'm from the US. Never left the country and I've had Spotify for a very long time but recently it says I can only use it abroud for 14 days and when I try to change my country because that's what I'v...
Bittencourt
Spotify Star
394 Views
1 replies
0 likes
I have paid my money to get the offer and they have took the money but haven't upgraded me to premium any ideas any thanks
Newbie
I have paid my money to get the offer and they have took the money but haven't upgraded me to premium any ideas any thanks
235 Views
0 replies
0 likes