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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232953 Views

27 replies

5 likes

  • 232953 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114569 Views

116 replies

13 likes

Other
  • 114569 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2360 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304071 Views

61 replies

16 likes

  • 304071 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129751 Views

19 replies

38 likes

  • 129751 Views
  • 19 replies
  • 38 likes

Blocking users sonos

Sorry if this is in the wrong place.I gave a friend my password to use whilst at my house.Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devises etc but it hasn't stopped him using it with his sono...

Casual Listener

Sorry if this is in the wrong place. I gave a friend my password to use whilst at my house. Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devis...

osornios

Spotify Star

664 Views

3 replies

0 likes

  • 664 Views
  • 3 replies
  • 0 likes

Solved!! Confused with offline

I have just downloaded premium but I can't access my songs offline I've looked up how to but on both my iPad and android there is no option to listen offline at all, someone help please

Newbie

I have just downloaded premium but I can't access my songs offline I've looked up how to but on both my iPad and android there is no option to listen offline at all, someone help please 😬

knr41095

Music Fan

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Solved!! shuffle

help please with a couple of basic questions ?my wife has just started using spotify free on her iPhone. I have been using it for years on my PC as an "unlimited" paid-for subscriber.1. when she plays an album, she only gets the option to shuffle pla...

Regular

help please with a couple of basic questions ? my wife has just started using spotify free on her iPhone. I have been using it for years on my PC as an "unlimited" paid-for subscriber. 1. when she ...

knr41095

Music Fan

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Not able to get the playinglists on the iphone 4

I have a premium account, however on one of the devices I am not able to connect Spotify with the internet to download the various playing lists. This is a Iphone 4. Furthermore it is not possible to play music on this phone.

Casual Listener

I have a premium account, however on one of the devices I am not able to connect Spotify with the internet to download the various playing lists. This is a Iphone 4. Furthermore it is not possible to...

Astame

Community Legend

647 Views

5 replies

0 likes

  • 647 Views
  • 5 replies
  • 0 likes

Spotify abroad

I went out of state in the same country for only two days, and now it says that spotify can only be abroad for 14 days. My country is still the same in my account, but now i cant acces my account.

Newbie

I went out of state in the same country for only two days, and now it says that spotify can only be abroad for 14 days. My country is still the same in my account, but now i cant acces my account.&nb...

osornios

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Ipod sync

Hello there, I would like to update my account into a premium one but I got a doubt.If I connect my ipod and sync it with all the spotify music, would I lose the music already in it? Thank you Vale

Newbie

Hello there,   I would like to update my account into a premium one but I got a doubt. If I connect my ipod and sync it with all the spotify music, would I lose the music already in it? ...

mor5735

Roadie

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Larger album art possible?

Is it possible to make album art full screen on desktop app?

Newbie

Is it possible to make album art full screen on desktop app?

mor5735

Roadie

957 Views

1 replies

0 likes

  • 957 Views
  • 1 replies
  • 0 likes

spotyfi premium - what passsword

Hello good afternoon! I realized the payment of the premium yesterday in this same schedule , however, not updated my account yet

Visitor

Hello good afternoon! I realized the payment of the premium yesterday in this same schedule , however, not updated my account yet

mor5735

Roadie

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Skipping tracks

My Spotify started skipping songs today on my IPhone 6. They start playing and after 10 secs they change songs. I have premium and if I can't fix this issue I will have to cancel my membership.

Newbie

My Spotify started skipping songs today on my IPhone 6. They start playing and after 10 secs they change songs. I have premium and if I can't fix this issue I will have to cancel my membership.

evissecx

Regular

846 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Car bluetooth issues

Hi All, This is my first ever post on this forum and I really hope someone can help. I have very recently started using Spotify Premium and it plays through my TV soundbar and on iphone and laptop with no issues whatsoever. However, when I try to pla...

Regular

Hi All,   This is my first ever post on this forum and I really hope someone can help. I have very recently started using Spotify Premium and it plays through my TV soundbar and on iphone and ...

Astame

Community Legend

2000 Views

8 replies

0 likes

  • 2000 Views
  • 8 replies
  • 0 likes

Solved!! looking for help

Right so ive recently got the info that spotify has videos and podcasts now but i cant seem to fine the videos? is it because its restricted in the netherlands? or something else?

Casual Listener

Right so ive recently got the info that spotify has videos and podcasts now but i cant seem to fine the videos?   is it because its restricted in the netherlands?  or something else?

Astame

Community Legend

868 Views

3 replies

0 likes

  • 868 Views
  • 3 replies
  • 0 likes

Spotify will not allow me to log in on my apple phone.

Ive tried re-installing it and logging out on all my other deivices. It just shows that "You've already created an account with this email adress". But im not trying to creat a new account im just trying to sing in.

Newbie

Ive tried re-installing it and logging out on all my other deivices. It just shows that "You've already created an account with this email adress". But im not trying to creat a new account im just tr...

Ayb1

Newbie

786 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Issues with playing a song

Hi, I am a newbie and I need help with playing a song. I have a playlist with two songs, for one of the songs after it finishes playing in the shuffle it plays other songs from the same artist yet I am playing my playlist and those other songs aren't...

Casual Listener

Hi, I am a newbie and I need help with playing a song. I have a playlist with two songs, for one of the songs after it finishes playing in the shuffle it plays other songs from the same artist yet I ...

Srpskislav

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

No album art on local files when played on mobile

The album art for my local files shows up when I play it on desktop, but not when I play it on my iPhone. Is there a way I can fix this?

Casual Listener

The album art for my local files shows up when I play it on desktop, but not when I play it on my iPhone. Is there a way I can fix this?

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Unplayable tracks that are playable to everyone else.

My library is making songs unplayable after I listen to them a few times. I only have about 8 songs in my library and my friends and family and listen to the tracks that I can't.

Newbie

My library is making songs unplayable after I listen to them a few times. I only have about 8 songs in my library and my friends and family and listen to the tracks that I can't.

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Pick my playlist

I can play any song I want on my pc but I have to shuffle on ios

Newbie

I can play any song I want on my pc but I have to shuffle on ios

Bittencourt

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Solved!! Songs stutter

I have premium and i'm connected to the internet, but when ever i try to listen to any song download or not it wil skip through the song and only play bits of it. But it works fine on my laptop and phone.

Casual Listener

I have premium and i'm connected to the internet, but when ever i try to listen to any song download or not it wil skip through the song and only play bits of it. But it works fine on my laptop and p...

Aftrueman

Casual Listener

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

My Folder doesn't show up on my Mobile Device

I'm running a Premium Subscription on an old Apple 4S (iOS 9.3.2). I have 1 folder containing multiple playlists that is used for mobile download, I move playlists into and out of this playlist to try and stay within the capacity of the 4S. Everythin...

Music Fan

I'm running a Premium Subscription on an old Apple 4S (iOS 9.3.2).  I have 1 folder containing multiple playlists that is used for mobile download, I move playlists into and out of this pla...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Ipod touch problem with albums offline

Hi everyone,I ve just got a sixth generation iPod touch and have been trying to save albums for listening in offline mode. They download OK but when I go offline a notice appears saying I need to save the album in question despite it already being ma...

Casual Listener

Hi everyone, I ve just got a sixth generation iPod touch and have been trying to save albums for listening in offline mode. They download OK but when I go offline a notice appears saying I need to s...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Songs won't download

Okay so basically, in short i go into the songs part, and i slide the download button and then all the green symbols appear next to the songs after a short wait with the loading symbol, when the green thing is done i slide off the download bar, but t...

Casual Listener

Okay so basically, in short i go into the songs part, and i slide the download button and then all the green symbols appear next to the songs after a short wait with the loading symbol, when the gree...

osornios

Spotify Star

1123 Views

3 replies

1 likes

  • 1123 Views
  • 3 replies
  • 1 likes