Announcements

Help Wizard

Step 1

NEXT STEP

iOS Scrubber not responsive

iOS Scrubber not responsive

Brief description of the issue: The scrubber (track progress bar) on the iOS lock-screen is not responsive to user input 

Steps to reproduce the issue:

  1. Begin audio playback
  2. Lock device
  3. Wake device, but do not unlock
  4. Try to change track postion by adjusting the scrubber - no response

What steps you’ve tried already:

Your device and operating system (e.g. iPhone 5, iOS 8): iPhone 6+, iOS 9.3.2

Type of Spotify account you have (Free or Premium): Premium

The app version of Spotify you’re using: 5.7.0.1055

 

Reply
1 Reply

Hey! Thanks for your nice and clear report. However due to iOS limitations it's not possible to use the scrubber on the lockscreen. A workaround is holding the fast-forward button. I'm sorry about this.
HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random