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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44000 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109527 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302048 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128008 Views

19 replies

38 likes

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  • 19 replies
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Spotify wurde angehaltenn, da es an einem anderen Ort benuzt wird.

Hallo ZusammenMeine Wiedergabe stoppt regelmässig aufgrund der obenen beschriebenen Meldung. Ich habe mein App neu installiert, alle Geräte gelöscht und mich überall abgemeldet. Ich weiss nicht, was ich noch tun soll, damit dies nicht mehr passiert.I...

Newbie

Hallo Zusammen Meine Wiedergabe stoppt regelmässig aufgrund der obenen beschriebenen Meldung. Ich habe mein App neu installiert, alle Geräte gelöscht und mich überall abgemeldet. Ich weiss nicht, ...

315 Views

0 replies

0 likes

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手機的音樂全部不見了

手機裡面的音樂不見了但電腦的還在 同一個帳號也有繳費 但電腦帳號的音樂都在手機的卻不見了

Newbie

手機裡面的音樂不見了 但電腦的還在 同一個帳號 也有繳費 但電腦帳號的音樂都在 手機的卻不見了

MattSuda

Spotify Star

678 Views

1 replies

0 likes

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Solved!! Download Local Files to iPhone

I have a couple of albums worth of songs on both my Mac iTunes and my phone iTunes. I have successfully added them to a few Spotify playlists on my Mac, but it won't download to my iPhone's Spotify. It shows up in the playlists, but the songs are dar...

Newbie

I have a couple of albums worth of songs on both my Mac iTunes and my phone iTunes. I have successfully added them to a few Spotify playlists on my Mac, but it won't download to my iPhone's Spot...

chrisjob39

Casual Listener

1748 Views

2 replies

0 likes

iphone
local files
Mac
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Having Trouble Syncing Local Files With iPhone

I'm having trouble syncing over local files from my MacBook to my iPhone. I am on the same wifi network. Whenever I hit available offline on the playlist I want to move to my iPhone, it gets stuck on waiting to download. Anyone have any ideas on how ...

Casual Listener

I'm having trouble syncing over local files from my MacBook to my iPhone. I am on the same wifi network. Whenever I hit available offline on the playlist I want to move to my iPhone, it gets stuck on...

545 Views

0 replies

0 likes

Help
iphone
local files
Mac Book
Syncing Local FIles
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Some songs on an available album wont play

Hey so I've been trying to play Cash Cash's latest album release and almost half of the songs aren't playable. Their song "Take Me Home" is listed but it's not what appears when I hold it down for a few seconds. What'a going ooonnn. I find it unfair ...

Newbie

Hey so I've been trying to play Cash Cash's latest album release and almost half of the songs aren't playable. Their song "Take Me Home" is listed but it's not what appears when I hold it down for a ...

osornios

Spotify Star

812 Views

1 replies

0 likes

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can't play music

I payed the money like every month but then Spotify just kicked me out and I can't play music anymore. how can I fix this?

Newbie

I payed the money like every month but then Spotify just kicked me out and I can't play music anymore. how can I fix this?

osornios

Spotify Star

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
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Signing in

Spotify is not allowing me to sign in saying my username or password are incorrect. I have reset my password multiple time now?

Newbie

Spotify is not allowing me to sign in saying my username or password are incorrect. I have reset my password multiple time now?

osornios

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
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HELP PLEASE

In the Spotify app on my Iphone 6, all the songs I have saved appear in my library. I recently downloaded the Spotify app on my mac book pro, and only songs I have saved on my mac book appear in the library songs. How can I make the songs on my phone...

Newbie

In the Spotify app on my Iphone 6, all the songs I have saved appear in my library. I    recently downloaded the Spotify app on my mac book pro, and only songs I have saved on my mac book a...

osornios

Spotify Star

776 Views

4 replies

0 likes

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  • 4 replies
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Lemonade

Why isn't Beyonces album on Spotify yet?!? It was released almost a month ago??

Newbie

Why isn't Beyonces album on Spotify yet?!? It was released almost a month ago??

anjieeeeeeeeee

Roadie

1180 Views

3 replies

1 likes

  • 1180 Views
  • 3 replies
  • 1 likes

Downloaded songs won't play on iPad with Spotify Premium - green icon shows but no sound

I have a recurrent problem with Spotify on iPad. I have a premium account. I have downloaded several albums for offline playing. All the songs in the album then show the green icon that indicates that they have been downloaded. However, about half wo...

Newbie

I have a recurrent problem with Spotify on iPad. I have a premium account. I have downloaded several albums for offline playing. All the songs in the album then show the green icon that indicates tha...

440 Views

0 replies

0 likes

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Messaging in iOS? [iPad]

Hey friends! Can anyone help me figure out how to send/see messages in the iOS app on iPad? There used to be a prominent icon, but I can't find messages anymore.

Newbie

Hey friends! Can anyone help me figure out how to send/see messages in the iOS app on iPad? There used to be a prominent icon, but I can't find messages anymore. 

user-removed

Not applicable

602 Views

1 replies

0 likes

Music
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Song & track info wont display in car via bluetooth

First the good....1.) I can play all spotify songs via bluetooth & use the steering wheel controls no problem. Now for the bad....1.) No track names, album, artist info and cover artwork will display via bluetooth.2.) When connected via USB, Spotify ...

Casual Listener

First the good.... 1.) I can play all spotify songs via bluetooth & use the steering wheel controls no problem.   Now for the bad.... 1.) No track names, album, artist info and cove...

GlennH

Casual Listener

1712 Views

1 replies

0 likes

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Premium on my iPhone

I saw the advertisement for 0.99 cents for 3 months of spotify, I went to the account tab to try and pay for it since the only way I can pay is using my iTunes card money. I was not able to. Can I have some help?

Casual Listener

I saw the advertisement for 0.99 cents for 3 months of spotify, I went to the account tab to try and pay for it since the only way I can pay is using my iTunes card money. I was not able to. Can I ha...

Astame

Community Legend

758 Views

7 replies

0 likes

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  • 7 replies
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Multiple Issues with account

I sent this to Spotify Support and am waiting for a response but if anyone can help I'd appreciate it: My spotify account is having multiple issues. First, I signed up for and was charged for the 3 month premium trail for $1.04 after tax or however m...

Newbie

I sent this to Spotify Support and am waiting for a response but if anyone can help I'd appreciate it: My spotify account is having multiple issues. First, I signed up for and was charged for the 3 m...

osornios

Spotify Star

695 Views

1 replies

0 likes

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  • 1 replies
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Album cover needs to load almost every time I enter in my library

Almost every time I enter in my library the albums appear without the cover and I have to wait like 15-20 seconds for them to load and it stresses me so much. Is this a bug or something? My friend doesn't have this problem.I'm in iOS 9.3.2 - Spotify ...

Visitor

Almost every time I enter in my library the albums appear without the cover and I have to wait like 15-20 seconds for them to load and it stresses me so much. Is this a bug or something? My friend do...

456 Views

0 replies

1 likes

  • 456 Views
  • 0 replies
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Solved!! Running originals

After the update that deleted running tab from the main menu, i could not find the running originals anymore. It is still written on the spotify website as "running originals, hit the road with brand new remixes from ellie goulding, tiesto and oliver...

Casual Listener

After the update that deleted running tab from the main menu, i could not find the running originals anymore. It is still written on the spotify website as "running originals, hit the road with brand...

Berkaycgds

Casual Listener

2489 Views

4 replies

0 likes

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  • 4 replies
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spotify family

Hello guys, Just took a family account and i am exploring the new features.I invited my brother with some sort of code and now he has a premium account under my account i think?But the real question actually is, when my brother accepts the invite and...

Newbie

Hello guys,   Just took a family account and i am exploring the new features. I invited my brother with some sort of code and now he has a premium account under my account i think? But the r...

DasPeter

Community Legend

811 Views

2 replies

0 likes

Spotify family
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Login trouble

I'm trying to login on my iPhone but it is saying I've already created an account with this email. It is not letting me sign in on my phone but I can log in on my computer

Newbie

I'm trying to login on my iPhone but it is saying I've already created an account with this email. It is not letting me sign in on my phone but I can log in on my computer

Hubo

Community Legend

1359 Views

1 replies

0 likes

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  • 1 replies
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International usage

I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am confused on why I am receiving this message

Newbie

I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am conf...

Hubo

Community Legend

1050 Views

1 replies

0 likes

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  • 1 replies
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Activate Spotify Premium app on new iPhone 6

I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has already been used - how do I move my subscription betwe...

Newbie

I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has alre...

Hubo

Community Legend

2177 Views

1 replies

0 likes

  • 2177 Views
  • 1 replies
  • 0 likes