Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232927 Views

27 replies

5 likes

  • 232927 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114559 Views

116 replies

13 likes

Other
  • 114559 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2358 Views

0 replies

0 likes

iOS
  • 2358 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304071 Views

61 replies

16 likes

  • 304071 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129749 Views

19 replies

38 likes

  • 129749 Views
  • 19 replies
  • 38 likes

can't play music

I payed the money like every month but then Spotify just kicked me out and I can't play music anymore. how can I fix this?

Newbie

I payed the money like every month but then Spotify just kicked me out and I can't play music anymore. how can I fix this?

osornios

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Signing in

Spotify is not allowing me to sign in saying my username or password are incorrect. I have reset my password multiple time now?

Newbie

Spotify is not allowing me to sign in saying my username or password are incorrect. I have reset my password multiple time now?

osornios

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

HELP PLEASE

In the Spotify app on my Iphone 6, all the songs I have saved appear in my library. I recently downloaded the Spotify app on my mac book pro, and only songs I have saved on my mac book appear in the library songs. How can I make the songs on my phone...

Newbie

In the Spotify app on my Iphone 6, all the songs I have saved appear in my library. I    recently downloaded the Spotify app on my mac book pro, and only songs I have saved on my mac book a...

osornios

Spotify Star

799 Views

4 replies

0 likes

  • 799 Views
  • 4 replies
  • 0 likes

Lemonade

Why isn't Beyonces album on Spotify yet?!? It was released almost a month ago??

Newbie

Why isn't Beyonces album on Spotify yet?!? It was released almost a month ago??

anjieeeeeeeeee

Roadie

1208 Views

3 replies

1 likes

  • 1208 Views
  • 3 replies
  • 1 likes

Downloaded songs won't play on iPad with Spotify Premium - green icon shows but no sound

I have a recurrent problem with Spotify on iPad. I have a premium account. I have downloaded several albums for offline playing. All the songs in the album then show the green icon that indicates that they have been downloaded. However, about half wo...

Newbie

I have a recurrent problem with Spotify on iPad. I have a premium account. I have downloaded several albums for offline playing. All the songs in the album then show the green icon that indicates tha...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Messaging in iOS? [iPad]

Hey friends! Can anyone help me figure out how to send/see messages in the iOS app on iPad? There used to be a prominent icon, but I can't find messages anymore.

Newbie

Hey friends! Can anyone help me figure out how to send/see messages in the iOS app on iPad? There used to be a prominent icon, but I can't find messages anymore. 

user-removed

Not applicable

611 Views

1 replies

0 likes

Music
  • 611 Views
  • 1 replies
  • 0 likes

Song & track info wont display in car via bluetooth

First the good....1.) I can play all spotify songs via bluetooth & use the steering wheel controls no problem. Now for the bad....1.) No track names, album, artist info and cover artwork will display via bluetooth.2.) When connected via USB, Spotify ...

Casual Listener

First the good.... 1.) I can play all spotify songs via bluetooth & use the steering wheel controls no problem.   Now for the bad.... 1.) No track names, album, artist info and cove...

GlennH

Casual Listener

1718 Views

1 replies

0 likes

  • 1718 Views
  • 1 replies
  • 0 likes

Premium on my iPhone

I saw the advertisement for 0.99 cents for 3 months of spotify, I went to the account tab to try and pay for it since the only way I can pay is using my iTunes card money. I was not able to. Can I have some help?

Casual Listener

I saw the advertisement for 0.99 cents for 3 months of spotify, I went to the account tab to try and pay for it since the only way I can pay is using my iTunes card money. I was not able to. Can I ha...

Astame

Community Legend

765 Views

7 replies

0 likes

  • 765 Views
  • 7 replies
  • 0 likes

Multiple Issues with account

I sent this to Spotify Support and am waiting for a response but if anyone can help I'd appreciate it: My spotify account is having multiple issues. First, I signed up for and was charged for the 3 month premium trail for $1.04 after tax or however m...

Newbie

I sent this to Spotify Support and am waiting for a response but if anyone can help I'd appreciate it: My spotify account is having multiple issues. First, I signed up for and was charged for the 3 m...

osornios

Spotify Star

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Album cover needs to load almost every time I enter in my library

Almost every time I enter in my library the albums appear without the cover and I have to wait like 15-20 seconds for them to load and it stresses me so much. Is this a bug or something? My friend doesn't have this problem.I'm in iOS 9.3.2 - Spotify ...

Visitor

Almost every time I enter in my library the albums appear without the cover and I have to wait like 15-20 seconds for them to load and it stresses me so much. Is this a bug or something? My friend do...

464 Views

0 replies

1 likes

  • 464 Views
  • 0 replies
  • 1 likes

Solved!! Running originals

After the update that deleted running tab from the main menu, i could not find the running originals anymore. It is still written on the spotify website as "running originals, hit the road with brand new remixes from ellie goulding, tiesto and oliver...

Casual Listener

After the update that deleted running tab from the main menu, i could not find the running originals anymore. It is still written on the spotify website as "running originals, hit the road with brand...

Berkaycgds

Casual Listener

2501 Views

4 replies

0 likes

  • 2501 Views
  • 4 replies
  • 0 likes

spotify family

Hello guys, Just took a family account and i am exploring the new features.I invited my brother with some sort of code and now he has a premium account under my account i think?But the real question actually is, when my brother accepts the invite and...

Newbie

Hello guys,   Just took a family account and i am exploring the new features. I invited my brother with some sort of code and now he has a premium account under my account i think? But the r...

DasPeter

Community Legend

815 Views

2 replies

0 likes

Spotify family
  • 815 Views
  • 2 replies
  • 0 likes

Login trouble

I'm trying to login on my iPhone but it is saying I've already created an account with this email. It is not letting me sign in on my phone but I can log in on my computer

Newbie

I'm trying to login on my iPhone but it is saying I've already created an account with this email. It is not letting me sign in on my phone but I can log in on my computer

Hubo

Community Legend

1368 Views

1 replies

0 likes

  • 1368 Views
  • 1 replies
  • 0 likes

International usage

I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am confused on why I am receiving this message

Newbie

I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am conf...

Hubo

Community Legend

1053 Views

1 replies

0 likes

  • 1053 Views
  • 1 replies
  • 0 likes

Activate Spotify Premium app on new iPhone 6

I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has already been used - how do I move my subscription betwe...

Newbie

I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has alre...

Hubo

Community Legend

2180 Views

1 replies

0 likes

  • 2180 Views
  • 1 replies
  • 0 likes

Solved!! Screen keeps freezing

hope some of the experts on here can help, had a problem with screen freezing for a while now, sometimes it will sort itself out but for the last two hours problem will not go away. the left side of the screen is freezing so I can't select the song I...

Roadie

hope some of the experts on here can help, had a problem with screen freezing for a while now, sometimes it will sort itself out but for the last two hours problem will not go away.   t...

MattSuda

Spotify Star

3709 Views

8 replies

0 likes

  • 3709 Views
  • 8 replies
  • 0 likes

Solved!! Sharing with friends who don't have Facebook accounts

I have sent a request twice now to an inability to send music to a friend that has spotify but doesn't want a Facebook account. I am following him on my app but it shows now songs or artists on his profile page. It's empty and has no info. I have to ...

Casual Listener

I have sent a request twice now to an inability to send music to a friend that has spotify but doesn't want a Facebook account. I am following him on my app but it shows now songs or artists on his p...

syi70614

Newbie

18013 Views

19 replies

8 likes

  • 18013 Views
  • 19 replies
  • 8 likes

Solved!! Does Local File Quality Remain The Same When Adding To Iphone?

So i basically came to the conclusion that Spotify wont read your current music that resisides on your phone.? So i was just going to delete all the local files off my phone (since it takes up twice the space) and load them into spotify desktop app t...

Newbie

So i basically came to the conclusion that Spotify wont read your current music that resisides on your phone.? So i was just going to delete all the local files off my phone (since it takes up t...

Astame

Community Legend

2108 Views

1 replies

0 likes

  • 2108 Views
  • 1 replies
  • 0 likes

Clearing space

Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity. However, when I make albums unavailable offine, it doesn't clear any space. What's the best way to remove m...

Casual Listener

Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity.  However, when I make albums unavailable offine, it...

richvar

Music Fan

1130 Views

3 replies

0 likes

  • 1130 Views
  • 3 replies
  • 0 likes