Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29310 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94049 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423734 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293422 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?
I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?
Community Legend
521 Views
1 replies
0 likes
Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works
Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works
Spotify Star
572 Views
1 replies
0 likes
I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking payments though. Not happy
I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking ...
Spotify Star
465 Views
2 replies
0 likes
Spotify Star
314 Views
1 replies
0 likes
Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.
Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.
Community Legend
493 Views
3 replies
0 likes
I would like to be able to use Spotify with CanOpener, an audiophile iOS app that greatly enhances headphone listening. Is this possible?
I would like to be able to use Spotify with CanOpener, an audiophile iOS app that greatly enhances headphone listening. Is this possible?
Newbie
4430 Views
12 replies
16 likes
I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad for more than 14 days" how do I fix this?
I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad...
Spotify Star
425 Views
1 replies
0 likes
I have an iPod Shuffle 4th Gen (2012 edition). I would like to ask if i can play music here on my iPod, without internet connection. I have Spotify Premium. How can i sync my playlists on Spotify to my iPod Shuffle?
I have an iPod Shuffle 4th Gen (2012 edition). I would like to ask if i can play music here on my iPod, without internet connection. I have Spotify Premium. How can i sync my playlists on Spotify to ...
Roadie
1252 Views
1 replies
0 likes
Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas?I've seen this thread before but the only replies I'...
Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas? ...
Casual Listener
572 Views
2 replies
0 likes
HelloI have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline.I have therfore tried to remove some of my downloaded songs by turning off the avaiaible offline setting (swipe) on for individual artisits/...
Hello I have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline. I have therfore tried to remove some of my downloaded songs by tu...
Spotify Star
854 Views
1 replies
0 likes
Hi guys, i'm new in this community. I'm from Italy, so i hope you'll understand my english even of it presents some errors I have installed spotify on my phone , and , for the first month, it worked perfectly, online and offline. Now , since two mont...
Hi guys, i'm new in this community. I'm from Italy, so i hope you'll understand my english even of it presents some errors 🙂 I have installed spotify on my phone , and , for the first month, it wor...
Community Legend
1090 Views
1 replies
0 likes
Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when onlineThanks For The Help
Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when online Thanks For The Help
338 Views
0 replies
0 likes
I have no control over to scan to specific part of a song. Unlike on iPhone or web browser/ desktop app. I am updated to the latest iOS 9.3.2 for iPad and Spotify version 5.7.0.1050 anyone with similar issues below are screenshots for landscape and p...
I have no control over to scan to specific part of a song. Unlike on iPhone or web browser/ desktop app. I am updated to the latest iOS 9.3.2 for iPad and Spotify version 5.7.0.1050 anyone w...
Casual Listener
705 Views
2 replies
0 likes
so i tried sending a song to a friend on spotify and now i cannot view the message that i had sent. we both follow each other and have premium accounts. any ideas of what is going on? Thanks,Lena
so i tried sending a song to a friend on spotify and now i cannot view the message that i had sent. we both follow each other and have premium accounts. any ideas of what is going o...
294 Views
0 replies
0 likes
I have 1g of memory why can I not download any of my music on my new iPhone SE
I have 1g of memory why can I not download any of my music on my new iPhone SE
Roadie
365 Views
1 replies
0 likes
Can more than 1 person listen at the same time with the family plan?
Can more than 1 person listen at the same time with the family plan?
Roadie
464 Views
1 replies
0 likes
I am on ios 9.3.2 and ive never had this problem before. I go to the account setting to try and upgrade but the option is t even there! **bleep** do i do?
I am on ios 9.3.2 and ive never had this problem before. I go to the account setting to try and upgrade but the option is t even there! **bleep** do i do?
Roadie
2329 Views
2 replies
2 likes
My Spotify premium subscription is automatically renewed in the App Store, and my credit card had been canceled, a new hasn't come in the mail. Spotify, as one would expect, shut down my premium, and displayed the screen offering to downgrade. I then...
My Spotify premium subscription is automatically renewed in the App Store, and my credit card had been canceled, a new hasn't come in the mail. Spotify, as one would expect, shut down my premium, and...
Roadie
819 Views
1 replies
0 likes
I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on it other than the ones it comes with. All apple apps that...
I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on i...
Roadie
1150 Views
1 replies
1 likes
Hi. Thanks for reading this. If I saved 2000 songs on Spotify premium for offline listening on my iPhone, when I connect my phone to iTunes and it backs up my phone does it back up all the 2000 songs too as application data?
Hi. Thanks for reading this. If I saved 2000 songs on Spotify premium for offline listening on my iPhone, when I connect my phone to iTunes and it backs up my phone does it back up all the 2000 songs...
Spotify Star
3284 Views
3 replies
0 likes
