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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44008 Views

44 replies

10 likes

  • 44008 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109540 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1674 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302056 Views

62 replies

16 likes

  • 302056 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128013 Views

19 replies

38 likes

  • 128013 Views
  • 19 replies
  • 38 likes

Solved!! Screen keeps freezing

hope some of the experts on here can help, had a problem with screen freezing for a while now, sometimes it will sort itself out but for the last two hours problem will not go away. the left side of the screen is freezing so I can't select the song I...

Roadie

hope some of the experts on here can help, had a problem with screen freezing for a while now, sometimes it will sort itself out but for the last two hours problem will not go away.   t...

MattSuda

Spotify Star

3697 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Sharing with friends who don't have Facebook accounts

I have sent a request twice now to an inability to send music to a friend that has spotify but doesn't want a Facebook account. I am following him on my app but it shows now songs or artists on his profile page. It's empty and has no info. I have to ...

Casual Listener

I have sent a request twice now to an inability to send music to a friend that has spotify but doesn't want a Facebook account. I am following him on my app but it shows now songs or artists on his p...

syi70614

Newbie

17939 Views

19 replies

8 likes

  • 17939 Views
  • 19 replies
  • 8 likes

Solved!! Does Local File Quality Remain The Same When Adding To Iphone?

So i basically came to the conclusion that Spotify wont read your current music that resisides on your phone.? So i was just going to delete all the local files off my phone (since it takes up twice the space) and load them into spotify desktop app t...

Newbie

So i basically came to the conclusion that Spotify wont read your current music that resisides on your phone.? So i was just going to delete all the local files off my phone (since it takes up t...

Astame

Community Legend

2093 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Clearing space

Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity. However, when I make albums unavailable offine, it doesn't clear any space. What's the best way to remove m...

Casual Listener

Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity.  However, when I make albums unavailable offine, it...

richvar

Music Fan

1120 Views

3 replies

0 likes

  • 1120 Views
  • 3 replies
  • 0 likes

Merge Spotify and iTunes playlists

If I import my iTunes playlists into Spotify to play offline will each track be dulipcated on my phone / take up double the space? Basically, I'd like to add tracks that are already on my phone in iTunes to playlists on Spotify and then be able to pl...

Newbie

If I import my iTunes playlists into Spotify to play offline will each track be dulipcated on my phone / take up double the space? Basically, I'd like to add tracks that are already on my phone ...

1486 Views

0 replies

0 likes

import
itunes
  • 1486 Views
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Starred Playlist missing on most devices

Hey everyone,I'm having an odd issue where I have a starred playlist via the spotify web app, but only on my work machine(win 10, chrome (play.spotify.com).My phone(ios app), my laptop (osx desktop client) and desktop at home ( win 10 desktop client)...

Newbie

Hey everyone, I'm having an odd issue where I have a starred playlist via the spotify web app, but only on my work machine(win 10, chrome (play.spotify.com). My phone(ios app), my laptop (osx d...

mor5735

Roadie

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics

Do you know any lyrics app that works with spotify? S

Casual Listener

Do you know any lyrics app that works with spotify?   S

Benjadsb

Newbie

3754 Views

4 replies

0 likes

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  • 4 replies
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Playlists has disappeared and spotify stops playing after a minute

My playlists has all disappeared on my app on my phone, but they are still on my desktop and in the sonos (music play system at our house) app. I allready logged in and out,removed and reinstalled the app. I also checked if i was logged in under the ...

Newbie

My playlists has all disappeared on my app on my phone, but they are still on my desktop and in the sonos (music play system at our house) app. I allready logged in and out,removed and reinstalled th...

Bittencourt

Spotify Star

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Can't play all the songs in my play list

HiI can't seem to play the songs in my play list. it will play one song and then skip to a completely different song that I don't even have on my lists. It seems to default to play the next song based on some random shuffle. Can someone please help m...

Newbie

Hi I can't seem to play the songs in my play list.  it will play one song and then skip to a completely different song that I don't even have on my lists.  It seems to default to play the ...

Bittencourt

Spotify Star

788 Views

4 replies

0 likes

  • 788 Views
  • 4 replies
  • 0 likes

Syncronise saved albums Web / iOS?

Hopefully this is a simple one, I saved some albums on the web player and was hoping these would appear in my album view on my iPhone but they have not. At first I thought it would just take some time but I've been on Wifi using spotify for 12 hours ...

Casual Listener

Hopefully this is a simple one, I saved some albums on the web player and was hoping these would appear in my album view on my iPhone but they have not.   At first I thought it would just take...

mor5735

Roadie

674 Views

3 replies

0 likes

  • 674 Views
  • 3 replies
  • 0 likes

Can't play itunes playlist on my iphone

Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play. What can i do? Could you help me?

Casual Listener

Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play.  What can i do? Could you help me?

Astame

Community Legend

1803 Views

7 replies

0 likes

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  • 7 replies
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Vodafone Premium - IOS Update

Hey guys,So I've got sprint premium attached to my Vodafone contract. For ages it all worked fine, then I had to update the Spotify app (IPhone 6s) and now I'm having trouble.Post update, I had to make a Spotify account and login to the app (never ha...

Newbie

Hey guys, So I've got sprint premium attached to my Vodafone contract. For ages it all worked fine, then I had to update the Spotify app (IPhone 6s) and now I'm having trouble. Post update, I h...

Swanny

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Offline on laptop will download onto iphone also?

When you make a playlist available offline on your computer, does it make it available offline on your phone also? I'm trying to save space on my phone and don't want all the songs to be offline on my phone, but I want the songs available offline for...

Newbie

When you make a playlist available offline on your computer, does it make it available offline on your phone also? I'm trying to save space on my phone and don't want all the songs to be offline on m...

Swanny

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

I cannot use my spotify which i subscribe from singtel in singapore

hi , how can i use my spotify premium whick i subscribe to singtel , i need to know my username and passoword.. my contact number is +6597213654 , recently i log in to fb using my spotify

Casual Listener

hi , how can i use my spotify premium whick i subscribe to singtel , i need to know my username and passoword.. my contact number is +6597213654 , recently i log in to fb using my spotify

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
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Free Account won't play shuffle on iPad or iPhone

I am sure this is a settings issue. Sorry for the bother. I cannot get any music to play on my iPhone or iPad. I am using the free account. I can search for artists and playlists and select them. I touch 'shuffle play' and nothing happens. I am onlin...

Newbie

I am sure this is a settings issue. Sorry for the bother.   I cannot get any music to play on my iPhone or iPad. I am using the free account. I can search for artists and playlists and select ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Playlist not playing offline

I went to download more music on my premium subscription and the songs were in my list but a dull colour indiciating it wasnt in my list yet, so hit remove downloads thinking my new downloads werent working and my whole list went to the dull colour a...

Newbie

I went to download more music on my premium subscription and the songs were in my list but a dull colour indiciating it wasnt in my list yet, so hit remove downloads thinking my new downloads werent ...

jfert

Roadie

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

cannot logging to iPod

I try to logging to my account using iPod, but showing Login Failed, unable to login, either username or password wrong but I trying to login website is working...

Casual Listener

I try to logging to my account using iPod, but showing Login Failed,  unable to login, either username or password wrong   but I trying to login website is working...

jfert

Roadie

877 Views

1 replies

0 likes

ipod
  • 877 Views
  • 1 replies
  • 0 likes

Solved!! Song on iPhone plays different version of song than on Desktop.

Hi! In my local files I have an older and different version of a song than what is available on the Spotify Servers but whenever I try to listen to this song on my iPhone it keeps playing the newer version that is available.Is there any way to preven...

Regular

Hi! In my local files I have an older and different version of a song than what is available on the Spotify Servers but whenever I try to listen to this song on my iPhone it keeps playing the newer v...

Swanny

Community Legend

3419 Views

14 replies

0 likes

  • 3419 Views
  • 14 replies
  • 0 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Regular

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Pmelasec

Regular

1455 Views

8 replies

0 likes

  • 1455 Views
  • 8 replies
  • 0 likes