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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69961 Views
  • 16 replies
  • 37 likes
  • 69961 Views
  • 16 replies
  • 37 likes

playback speed for hearing impaired

For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable. Is there a way to slow down the playback in Spotify? Am I not seeing the control for playback speed, or ...

  • Newbie
  • For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable.  Is there a way to slow down the playback in Spo...
  • 555 Views
  • 0 replies
  • 1 likes
  • 555 Views
  • 0 replies
  • 1 likes

I got a new iphone and i cant log in

I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer. I followed your trouble shooting three times. is it possible to talk to someone on the phone? I reall...

  • Newbie
  • I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer.  I followed your trouble shooting three times...
  • osornios
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Ford Sync with App Link - Artist List not complete

Hello, I'm having an issue with Ford Sync with Spotify from iPhone 5S on the latest iOS. The artist list does not complety download, I only get artists from A until C therefore I cannot select every artist or request them through voice command. Is th...

  • Newbie
  • Hello,   I'm having an issue with Ford Sync with Spotify from iPhone 5S on the latest iOS. The artist list does not complety download, I only get artists from A until C therefore I cannot sele...
  • Kyleruts
  • Casual Listener
  • 724 Views
  • 2 replies
  • 1 likes
  • 724 Views
  • 2 replies
  • 1 likes

Premium User - Wont Play Playlist Continuously on Both Apple and Android

Hey, I have a premium subscription but the tracks just keep stopping after one or at most two and I need to hit the next button to play the next track. This is becoming infuriating and I just want to find a solution. It is happening on both my Samsun...

  • Newbie
  • Hey,    I have a premium subscription but the tracks just keep stopping after one or at most two and I need to hit the next button to play the next track. This is becoming infuriating and...
  • Lambinamtor
  • Casual Listener
  • 362 Views
  • 1 replies
  • 1 likes
  • 362 Views
  • 1 replies
  • 1 likes

Spotify Wont let me In

I upgraded my spotify to Premium, and now I cannot log into my app on my phone. I have even tried changing the password. I am beyond frustrated.

  • Newbie
  • I upgraded my spotify to Premium,  and now I cannot log into my app on my phone. I have even tried changing the password. I am beyond frustrated.    
  • Bittencourt
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! No access to premium account through app on i-phone 4s

Hi! I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The message that pops up is that I cannot log in because I have already cr...

  • Casual Listener
  • Hi!   I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The ...
  • Asteroid130
  • Casual Listener
  • 547 Views
  • 2 replies
  • 0 likes
  • 547 Views
  • 2 replies
  • 0 likes

possible to see easely downloaded tunes ?

Hello Spotify users, By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what music is available offline ?

  • Newbie
  • Hello Spotify users,   By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what...
  • Bittencourt
  • Spotify Star
  • 562 Views
  • 1 replies
  • 0 likes
  • display
  • 562 Views
  • 1 replies
  • 0 likes

Can not download spotify om ny 4's

My iPhone 4's delegater spotify and now I cant download spotify on my 4's there is no downloade button and i cant find the app anywhere?

  • Newbie
  • My iPhone 4's delegater spotify and now I cant download spotify on my 4's there is no downloade button and i cant find the app anywhere?
  • Bittencourt
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Solved!! borre accidentalmente una cacnion y no sé cuál era

bajando la lista de mi musica guardada en mi iphone, accidentalmente, desplazando a la izquierda, elimine una de mis canciones guardadas y no supe cual era, no sabran cómo recuperarla o alguna forma de saber cual era?

  • Newbie
  • bajando la lista de mi musica guardada en mi iphone, accidentalmente, desplazando a la izquierda, elimine una de mis canciones guardadas y no supe cual era, no sabran cómo recuperarla o alguna forma ...
  • Bittencourt
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

iphone 6 - Always Offline :/;/

Hi,Im using spotify free on the iphone 6.My connection is always offline, regardless of whether or not im on WORKING wifi or cellular.I double checked countless times, I dont have offline mode on.I even reinstalled spotify, to no avail. No idea what ...

  • Newbie
  • Hi, Im using spotify free on the iphone 6. My connection is always offline, regardless of whether or not im on WORKING wifi or cellular. I double checked countless times, I dont have offline mode ...
  • Bittencourt
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Bought spotify premium trough itunes but doesn't work

Hello, today i renew my spotify account and on my itunes account it's saying that my premium account is active. but when i go into the app and when i try to listen offline it says "go premium" and when i click the "go premium" button it does nothing....

  • Newbie
  • Hello, today i renew my spotify account and on my itunes account it's saying that my premium account is active. but when i go into the app and when i try to listen offline it says "go premium" and wh...
  • user-removed
  • Not applicable
  • 358 Views
  • 2 replies
  • 0 likes
  • 358 Views
  • 2 replies
  • 0 likes

Family premium

Can someone please help i am trying to sign my son up to the new family premium but it keeps saying he needs to be in the same country. i have re checked many times to make sure they have the same country and postcode on their accounts but it still w...

  • Newbie
  • Can someone please help   i am trying to sign my son up to the new family premium but it keeps saying he needs to be in the same country.   i have re checked many times to make sure the...
  • osornios
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Shuffle plays random songs

Premium just ran out. I was playing an album on shuffle and first song is apart of the album, the second song, however, is from some other album. When I use a skip it skips to another random song, not in the album i originally hit shuffle on. Any ide...

  • Casual Listener
  • Premium just ran out. I was playing an album on shuffle and first song is apart of the album, the second song, however, is from some other album. When I use a skip it skips to another random song, no...
  • Bittencourt
  • Spotify Star
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

Syncing Local Files to iPhone

Hey,So what happened is I used iTunes music to download all of the music and then I used local files to transport the music onto my playlist on my MacBook. But on my mobile phone, the song appear grey and won't download. On my mobile, the local files...

  • Newbie
  • Hey, So what happened is I used iTunes music to download all of the music and then I used local files to transport the music onto my playlist on my MacBook. But on my mobile phone, the song appear...
  • hg138
  • Newbie
  • 406 Views
  • 1 replies
  • 0 likes
  • songs unavailable
  • 406 Views
  • 1 replies
  • 0 likes

Starred playlist does not show up on iPhone app

Hello everyone, for some time I have not been able to find the Starred playlist on my iPhone. It disappeared after an update at some stage. I have been using a workaround by simply creating a seperate playlist and copying all the songs from my Starre...

  • Casual Listener
  • Hello everyone,   for some time I have not been able to find the Starred playlist on my iPhone. It disappeared after an update at some stage. I have been using a workaround by simply creating ...
  • radie_storm
  • Music Fan
  • 718 Views
  • 3 replies
  • 1 likes
  • 718 Views
  • 3 replies
  • 1 likes

Spotify can't open this type of link on this device.

Hi,I am a brand new Spotify user using version 5.7 on iPhone 6s and every time I try to open new music I get this error message. Any help would be great.

  • Newbie
  • Hi, I am a brand new Spotify user using version 5.7 on iPhone 6s and every time I try to open new music I get this error message. Any help would be great.
  • Bittencourt
  • Spotify Star
  • 2353 Views
  • 1 replies
  • 0 likes
  • 2353 Views
  • 1 replies
  • 0 likes

Missing share controls on iPad version

Hi All I have Spotify installed and up to date on both an iPhone and an iPad. On the iPhone, I can share a (eg.) track using the iOS share extensions by :1. tap the '...' control2. choose 'Share'3. choose 'Post to ...'4. tap the 'more' button On the ...

  • Newbie
  • Hi All   I have Spotify installed and up to date on both an iPhone and an iPad.   On the iPhone, I can share a (eg.) track using the iOS share extensions by : 1. tap the '...' control ...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Spotify Useability with CarPlay / Audi MMI

Hey there, maybe I'm stupid or this is really annoying: If I start Carplay, Spotfiy everthing is ok, I switch to my Playlist and I can scroll the songs with my Wheel. Then I find a song and push the Wheel -> Song starts to play, fine. But how on eart...

  • Newbie
  • Hey there,   maybe I'm stupid or this is really annoying:   If I start Carplay, Spotfiy everthing is ok, I switch to my Playlist and I can scroll the songs with my Wheel.  Then I ...
  • 519 Views
  • 0 replies
  • 0 likes
  • 519 Views
  • 0 replies
  • 0 likes

iOS Spotify search bar not aligned with touch area. cross button difficult to hit.

I find it hard to tap in the search bar. Hitting the cross button is a challenge. I did some tests and it seems that the search bar is not aligned with the corresponding area of the touch screen. I have to touch below the search bar and slightly to t...

  • Newbie
  •   I find it hard to tap in the search bar. Hitting the cross button is a challenge. I did some tests and it seems that the search bar is not aligned with the corresponding area of the touch scr...
  • 451 Views
  • 0 replies
  • 0 likes
  • cross button
    iOS
    search bar
    touch
  • 451 Views
  • 0 replies
  • 0 likes