Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
247569 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
132815 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
457089 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310386 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
hi, i'm new to spotify, and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic. since i've been hearing rumours that apple is going to evenually discontinue iTunes for music, i thought i bett...
hi, i'm new to spotify, and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic. since i've been hearing rumours that apple is go...
Spotify Star
1588 Views
2 replies
0 likes
Hi,I have a spotify premium, with a facebook account.The connexion is impossible on my ipad with facebook! I have no specially message.On my iphone it's working…Help please!Thanks
Hi, I have a spotify premium, with a facebook account. The connexion is impossible on my ipad with facebook! 😕 I have no specially message. On my iphone it's working… Help please! Thanks
Casual Listener
835 Views
5 replies
1 likes
Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?
Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?
Casual Listener
607 Views
1 replies
0 likes
Hello I am wondering. I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs, is not avalible. Why? Can somebody help me, how do the last songs got ava...
Hello I am wondering. I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs...
Community Legend
7946 Views
7 replies
0 likes
Hi there, everyone. My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in my searches anymore. It started when I moved from Android to i...
Hi there, everyone. My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in...
Casual Listener
572 Views
2 replies
0 likes
I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the page refreshes and does nothing...... I have deleted ...
I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the pa...
472 Views
0 replies
0 likes
Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har använt den förr, min nätverk funkar perfekt.
Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har a...
Newbie
994 Views
1 replies
0 likes
I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium account. Only the free app and no saved music. But stil...
I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium acco...
Community Legend
1058 Views
3 replies
0 likes
Hello, Spotify staff! I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't loading (it's connected to wifi). P.S. Loading--I mean it doesn't, like, pre-download ...
Hello, Spotify staff! I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't ...
Community Legend
1133 Views
3 replies
0 likes
I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.
I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.
Community Legend
496 Views
1 replies
0 likes
Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a problem. I can connect to the internet page of spo...
Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a...
Community Legend
832 Views
1 replies
0 likes
I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?
I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?
Community Legend
906 Views
1 replies
0 likes
Hey there, I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the service, I would be simply charging for use of our app. We wi...
Hey there, I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the s...
Community Legend
1582 Views
1 replies
0 likes
When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been waiting until a vacation or something). How can I solve...
When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been wait...
Community Legend
455 Views
1 replies
0 likes
Do I have to delete the Spotify app I used previously for my free subscription?? If so, can I transfer my playlists??
Do I have to delete the Spotify app I used previously for my free subscription?? If so, can I transfer my playlists??
Community Legend
1059 Views
1 replies
0 likes
Hello everyone, do you know how to add an off line device to sync music?
Hello everyone, do you know how to add an off line device to sync music?
Spotify Star
681 Views
1 replies
0 likes
I have Spotify Premium and none of my songs or playlist are available offline now. Does anyone know what's going on?
I have Spotify Premium and none of my songs or playlist are available offline now. Does anyone know what's going on?
412 Views
0 replies
0 likes
Can you listen to offline mode on the ipod touch 4th generation?? I'm assuming you can't if it only works when it's in online mode and I'm a premium user??
Can you listen to offline mode on the ipod touch 4th generation?? I'm assuming you can't if it only works when it's in online mode and I'm a premium user??
Newbie
4486 Views
5 replies
0 likes
I just payed to get the spotify premium and i turned on the "available offline" button so that all my songs could be downloaded and thus saved on my iphone. All was fine up to the point when about 300 songs were downloaded. But after that spotify sai...
I just payed to get the spotify premium and i turned on the "available offline" button so that all my songs could be downloaded and thus saved on my iphone. All was fine up to the point when about 30...
Spotify Star
675 Views
1 replies
0 likes
Sorry if this is in the wrong place.I gave a friend my password to use whilst at my house.Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devises etc but it hasn't stopped him using it with his sono...
Sorry if this is in the wrong place. I gave a friend my password to use whilst at my house. Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devis...
Spotify Star
694 Views
3 replies
0 likes
