Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232922 Views

27 replies

5 likes

  • 232922 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114554 Views

116 replies

13 likes

Other
  • 114554 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2356 Views

0 replies

0 likes

iOS
  • 2356 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304069 Views

61 replies

16 likes

  • 304069 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129749 Views

19 replies

38 likes

  • 129749 Views
  • 19 replies
  • 38 likes

Merge Spotify and iTunes playlists

If I import my iTunes playlists into Spotify to play offline will each track be dulipcated on my phone / take up double the space? Basically, I'd like to add tracks that are already on my phone in iTunes to playlists on Spotify and then be able to pl...

Newbie

If I import my iTunes playlists into Spotify to play offline will each track be dulipcated on my phone / take up double the space? Basically, I'd like to add tracks that are already on my phone ...

1490 Views

0 replies

0 likes

import
itunes
  • 1490 Views
  • 0 replies
  • 0 likes

Starred Playlist missing on most devices

Hey everyone,I'm having an odd issue where I have a starred playlist via the spotify web app, but only on my work machine(win 10, chrome (play.spotify.com).My phone(ios app), my laptop (osx desktop client) and desktop at home ( win 10 desktop client)...

Newbie

Hey everyone, I'm having an odd issue where I have a starred playlist via the spotify web app, but only on my work machine(win 10, chrome (play.spotify.com). My phone(ios app), my laptop (osx d...

mor5735

Roadie

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics

Do you know any lyrics app that works with spotify? S

Casual Listener

Do you know any lyrics app that works with spotify?   S

Benjadsb

Newbie

3761 Views

4 replies

0 likes

  • 3761 Views
  • 4 replies
  • 0 likes

Playlists has disappeared and spotify stops playing after a minute

My playlists has all disappeared on my app on my phone, but they are still on my desktop and in the sonos (music play system at our house) app. I allready logged in and out,removed and reinstalled the app. I also checked if i was logged in under the ...

Newbie

My playlists has all disappeared on my app on my phone, but they are still on my desktop and in the sonos (music play system at our house) app. I allready logged in and out,removed and reinstalled th...

Bittencourt

Spotify Star

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Can't play all the songs in my play list

HiI can't seem to play the songs in my play list. it will play one song and then skip to a completely different song that I don't even have on my lists. It seems to default to play the next song based on some random shuffle. Can someone please help m...

Newbie

Hi I can't seem to play the songs in my play list.  it will play one song and then skip to a completely different song that I don't even have on my lists.  It seems to default to play the ...

Bittencourt

Spotify Star

793 Views

4 replies

0 likes

  • 793 Views
  • 4 replies
  • 0 likes

Syncronise saved albums Web / iOS?

Hopefully this is a simple one, I saved some albums on the web player and was hoping these would appear in my album view on my iPhone but they have not. At first I thought it would just take some time but I've been on Wifi using spotify for 12 hours ...

Casual Listener

Hopefully this is a simple one, I saved some albums on the web player and was hoping these would appear in my album view on my iPhone but they have not.   At first I thought it would just take...

mor5735

Roadie

686 Views

3 replies

0 likes

  • 686 Views
  • 3 replies
  • 0 likes

Can't play itunes playlist on my iphone

Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play. What can i do? Could you help me?

Casual Listener

Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play.  What can i do? Could you help me?

Astame

Community Legend

1818 Views

7 replies

0 likes

  • 1818 Views
  • 7 replies
  • 0 likes

Vodafone Premium - IOS Update

Hey guys,So I've got sprint premium attached to my Vodafone contract. For ages it all worked fine, then I had to update the Spotify app (IPhone 6s) and now I'm having trouble.Post update, I had to make a Spotify account and login to the app (never ha...

Newbie

Hey guys, So I've got sprint premium attached to my Vodafone contract. For ages it all worked fine, then I had to update the Spotify app (IPhone 6s) and now I'm having trouble. Post update, I h...

Swanny

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Offline on laptop will download onto iphone also?

When you make a playlist available offline on your computer, does it make it available offline on your phone also? I'm trying to save space on my phone and don't want all the songs to be offline on my phone, but I want the songs available offline for...

Newbie

When you make a playlist available offline on your computer, does it make it available offline on your phone also? I'm trying to save space on my phone and don't want all the songs to be offline on m...

Swanny

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

I cannot use my spotify which i subscribe from singtel in singapore

hi , how can i use my spotify premium whick i subscribe to singtel , i need to know my username and passoword.. my contact number is +6597213654 , recently i log in to fb using my spotify

Casual Listener

hi , how can i use my spotify premium whick i subscribe to singtel , i need to know my username and passoword.. my contact number is +6597213654 , recently i log in to fb using my spotify

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Free Account won't play shuffle on iPad or iPhone

I am sure this is a settings issue. Sorry for the bother. I cannot get any music to play on my iPhone or iPad. I am using the free account. I can search for artists and playlists and select them. I touch 'shuffle play' and nothing happens. I am onlin...

Newbie

I am sure this is a settings issue. Sorry for the bother.   I cannot get any music to play on my iPhone or iPad. I am using the free account. I can search for artists and playlists and select ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Playlist not playing offline

I went to download more music on my premium subscription and the songs were in my list but a dull colour indiciating it wasnt in my list yet, so hit remove downloads thinking my new downloads werent working and my whole list went to the dull colour a...

Newbie

I went to download more music on my premium subscription and the songs were in my list but a dull colour indiciating it wasnt in my list yet, so hit remove downloads thinking my new downloads werent ...

jfert

Roadie

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

cannot logging to iPod

I try to logging to my account using iPod, but showing Login Failed, unable to login, either username or password wrong but I trying to login website is working...

Casual Listener

I try to logging to my account using iPod, but showing Login Failed,  unable to login, either username or password wrong   but I trying to login website is working...

jfert

Roadie

880 Views

1 replies

0 likes

ipod
  • 880 Views
  • 1 replies
  • 0 likes

Solved!! Song on iPhone plays different version of song than on Desktop.

Hi! In my local files I have an older and different version of a song than what is available on the Spotify Servers but whenever I try to listen to this song on my iPhone it keeps playing the newer version that is available.Is there any way to preven...

Regular

Hi! In my local files I have an older and different version of a song than what is available on the Spotify Servers but whenever I try to listen to this song on my iPhone it keeps playing the newer v...

Swanny

Community Legend

3456 Views

14 replies

0 likes

  • 3456 Views
  • 14 replies
  • 0 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Regular

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Pmelasec

Regular

1467 Views

8 replies

0 likes

  • 1467 Views
  • 8 replies
  • 0 likes

Solved!! new uxui

I heard Spotify had a new UXUI, with a navigation bar at the bottom of the scree. Screenshots are available on the iTunes Store.I upgraded / deleted / redownladed / reinstalled the latest version of the app (5.7.0) for iOS but I cannot get this new v...

Casual Listener

I heard Spotify had a new UXUI, with a navigation bar at the bottom of the scree. Screenshots are available on the iTunes Store. I upgraded / deleted / redownladed / reinstalled the latest version o...

Nicolas75

Casual Listener

938 Views

2 replies

0 likes

  • 938 Views
  • 2 replies
  • 0 likes

Solved!! Family plan in Canada? Google has it?

I am paying $14.99/mo to Google for the family plan, why am I paying $9.99 per account on Spotify? Should I cancel and just use Google Play exclusively or are you offering a family plan in Canada? Why would you NOT be offering this just because we li...

Casual Listener

I am paying $14.99/mo to Google for the family plan, why am I paying $9.99 per account on Spotify?  Should I cancel and just use Google Play exclusively or are you offering a family plan in Cana...

mor5735

Roadie

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Solved!! Any way to get "now available" email in the App?

This might be more appropriate for the "Ideas" section, but is there a way to get the "now available" email information in the app? Would be great to be able to get a list in reverse chronological order of all albums release by the bands I follow to ...

Casual Listener

This might be more appropriate for the "Ideas" section, but is there a way to get the "now available" email information in the app? Would be great to be able to get a list in reverse chronological or...

mor5735

Roadie

901 Views

1 replies

1 likes

  • 901 Views
  • 1 replies
  • 1 likes

Error 404

Whenever I try to log in on my iPhone 5c through facebook or just with my username it says 'Error 404'. I tried reinstalling, rebooting my phone, I got the new update and I disconnected then reconnected spotify from my Facebook but nothing seems to w...

Casual Listener

Whenever I try to log in on my iPhone 5c through facebook or just with my username it says 'Error 404'. I tried reinstalling, rebooting my phone, I got the new update and I disconnected then reconnec...

mor5735

Roadie

861 Views

3 replies

0 likes

  • 861 Views
  • 3 replies
  • 0 likes

Solved!! Lost Playlists

My iPhone app wasn't working properly - couldn't play any songs on my playlists on or offline, so I deleted and reinstalled the app but now all my playlists have gone - anyone know how to fix this??

Casual Listener

My iPhone app wasn't working properly - couldn't play any songs on my playlists on or offline, so I deleted and reinstalled the app but now all my playlists have gone - anyone know how to fix this??

davidgrudland1

Newbie

5988 Views

42 replies

0 likes

  • 5988 Views
  • 42 replies
  • 0 likes