Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81004 Views
19 replies
37 likes

81004 Views
19 replies
37 likes

loging with facebook but it allways redirected to my friends facebook

hello, once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and than i instaled app again, still not working. Any idea how to f...

johnytrava
Newbie
hello, once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and tha...
2016-06-05 7:17:13 PM
2016-06-05 7:25:22 PM
user-removed
Not applicable
725 Views
1 replies
0 likes

725 Views
1 replies
0 likes

Spotify video crashes when I try to load it

Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?

Adz151101
Casual Listener
Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?
2016-06-05 3:11:15 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Disconnect between iPad and iPhone/iMac

This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automatically appear on the other two, as well. However, in the...

theatergeeknyc
Newbie
This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automaticall...
2016-06-05 3:08:42 PM
323 Views
0 replies
0 likes

323 Views
0 replies
0 likes

Lost playlist

Hey!Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs are downloaded, so it should mean that they are somewh...

beatejaa
Newbie
Hey! Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs a...
2016-06-05 1:22:53 PM
494 Views
0 replies
0 likes
Downloaded music disappears
LOST PLAYLIST. AGAIN.

494 Views
0 replies
0 likes

Spotify Premium is not yet activitating

I have paid 129 pesos using my Gcash but then Spotify premium did not activate.

Jick22
Casual Listener
I have paid 129 pesos using my Gcash but then Spotify premium did not activate.
2016-06-02 7:35:17 AM
2016-06-04 5:38:06 PM
Jick22
Casual Listener
741 Views
3 replies
0 likes

741 Views
3 replies
0 likes

BMW Connected Drive compatibility issue with iOS, Spotify 4.2.0, Oct 20

Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s. I had no issues before the update, now I cannot change the song or browse playlists. When I press next song there is a ...

theblakespace
Casual Listener
Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s. I had no issues before the update, now I cannot change the ...
2015-10-23 12:20:36 AM
2016-06-04 4:25:00 PM
RayBan81
Casual Listener
2967 Views
5 replies
0 likes

2967 Views
5 replies
0 likes

Not scrobbling to lastfm

I have an iPhone 6 with spotify app and it isn't scrobbling. Any help would be grateful. It's turned on to scribble and the username/password is correct.

pocketpunks
Casual Listener
I have an iPhone 6 with spotify app and it isn't scrobbling. Any help would be grateful. It's turned on to scribble and the username/password is correct.
2016-02-20 12:42:08 PM
2016-06-03 8:02:01 PM
user-removed
Not applicable
502 Views
4 replies
0 likes

502 Views
4 replies
0 likes

Signed up by FB, but deactivated FB account, need playlist

I deactivated FB, and dont have password. How do i get playlist to newly activated account. When asked for new password to be sent to email, i dont get it in spam either.

newthoughtwomen
Newbie
I deactivated FB, and dont have password. How do i get playlist to newly activated account. When asked for new password to be sent to email, i dont get it in spam either.
2016-06-03 12:16:51 PM
2016-06-03 2:00:23 PM
styledave
Casual Listener
220 Views
1 replies
0 likes

220 Views
1 replies
0 likes

Repeat songs on shuffle?

My phone constantly replays songs while on shuffle (I have the free version) so there is no logical reason for me to hear the song over and over again when my playlist is 10+ hours long is it a bug in the software or is it something else's entirely.

Ab007
Newbie
My phone constantly replays songs while on shuffle (I have the free version) so there is no logical reason for me to hear the song over and over again when my playlist is 10+ hours long is it a bug i...
2016-06-03 5:53:21 AM
354 Views
0 replies
0 likes

354 Views
0 replies
0 likes

Pls help need premium

I have been using Spotify for about a year and I always but iTunes cards to upgrade to premium but today I went to do this and the option to upgrade is gone! Pls help

Etard02
Newbie
I have been using Spotify for about a year and I always but iTunes cards to upgrade to premium but today I went to do this and the option to upgrade is gone! Pls help
2016-06-03 4:44:13 AM
432 Views
0 replies
0 likes
Pls help

432 Views
0 replies
0 likes

Downloads

Having major issues with music doanloads offline, although I have more than 80 gb of memorie available of space it tells me I have exceeded my down load content. What does that mean? Why can't I down lol all my music...

Julioreynoso4
Newbie
Having major issues with music doanloads offline, although I have more than 80 gb of memorie available of space it tells me I have exceeded my down load content. What does that mean? Why can't I down...
2016-06-02 8:38:55 PM
2016-06-03 1:59:31 AM
osornios
Spotify Star
450 Views
1 replies
0 likes

450 Views
1 replies
0 likes

App crashes on my iphone and ipad

When I try to sign in on both my iphone and ipad I three dots appear for 5 minutes or so and then either stop or stop and apear to log in but the screen is frozen. If close down and try to re-lauch the program it just the green spotify trademark and ...

trungale
Newbie
When I try to sign in on both my iphone and ipad I three dots appear for 5 minutes or so and then either stop or stop and apear to log in but the screen is frozen. If close down and try to re-l...
2016-06-03 1:58:43 AM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Profile wont show In search

When other people or myself search for my profile by entering my name (Austin Bains) the profile does not show up, nor does any of the playlists I have made. I search for others and it comes up completely fine in a matter of seconds. The only way to ...

22gittujdlbqhi6
Casual Listener
When other people or myself search for my profile by entering my name (Austin Bains) the profile does not show up, nor does any of the playlists I have made. I search for others and it comes up compl...
2016-06-02 4:16:46 PM
2016-06-03 1:22:26 AM
22gittujdlbqhi6
Casual Listener
439 Views
2 replies
0 likes

439 Views
2 replies
0 likes

Cannot add albums to play offline

Hello, I've been using Spotify for some time and have added a bunch of albums/playlists to my offline collection on my iPhone. Recently, this has stopped working. I open an album, hit the toggle for Offline, and nothing ever changes. No songs are dow...

BenBaril
Newbie
Hello, I've been using Spotify for some time and have added a bunch of albums/playlists to my offline collection on my iPhone. Recently, this has stopped working. I open an album, hit the to...
2016-06-02 9:28:26 PM
2016-06-02 12:59:28 AM
osornios
Spotify Star
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

How do you remove downloads of specific songs on a playlist?

Is there a way I can remove a specific song download without removing the downloads of a whole playlist? For example, I have a playlist with 5 songs. I made the playlist available offline, but I don't want to download 2 of the songs in the playlist b...

Xipheral_
Newbie
Is there a way I can remove a specific song download without removing the downloads of a whole playlist? For example, I have a playlist with 5 songs. I made the playlist available offline, b...
2016-06-02 9:58:01 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

SPOTIFY SOUND WILL NO LONGER PLAY THRU APPLE HEADPHONES on MY IPHONE 6

My spotify has stopped playing through my apple headphones on my iphone 6. The song plays fine but as soon as i plug in my headphones I can hear nothing. Ive tried turnign the volume slider up to max and unistalling the app. Nothing works. Thsi h app...

lisa131067
Casual Listener
My spotify has stopped playing through my apple headphones on my iphone 6. The song plays fine but as soon as i plug in my headphones I can hear nothing. Ive tried turnign the volume slider up to max...
2015-05-31 7:34:56 PM
2016-06-02 9:00:47 PM
ellie410
Newbie
3662 Views
8 replies
1 likes

3662 Views
8 replies
1 likes

Player in iOS Safari?

I have two Premium Spotify accounts, one for myself and one for my business. I have the iOS app and use it for my personal account. Is there any way to open a Spotify player in iOS's Safari so that I can control my business account without signing ou...

gsbryant
Gig Goer
I have two Premium Spotify accounts, one for myself and one for my business. I have the iOS app and use it for my personal account. Is there any way to open a Spotify player in iOS's Safari so that I...
2016-06-02 4:16:58 PM
849 Views
0 replies
0 likes
iOS
player
safari

849 Views
0 replies
0 likes

Spotify fails to switchover from Chromcast device to bluetooth device

Devices involvedSpotify verison 5.7.0.1055IOS version : 8.3(12f70)iphone 5Chromecast 2Sony Bravia Smart TVMpow Magneto Blueetooth enabled headset Hi I was streaming on my TV using spotify on my IOS via Chromecast. Then I got from house and tried to c...

tguclu
Newbie
Devices involved Spotify verison 5.7.0.1055 IOS version : 8.3(12f70) iphone 5 Chromecast 2 Sony Bravia Smart TV Mpow Magneto Blueetooth enabled headset Hi I was streaming on m...
2016-06-02 10:52:16 AM
605 Views
0 replies
0 likes
bluetooth
iOS

605 Views
0 replies
0 likes

playback speed for hearing impaired

For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable. Is there a way to slow down the playback in Spotify? Am I not seeing the control for playback speed, or ...

hejb
Newbie
For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable. Is there a way to slow down the playback in Spo...
2016-06-02 9:00:01 AM
605 Views
0 replies
1 likes

605 Views
0 replies
1 likes

I got a new iphone and i cant log in

I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer. I followed your trouble shooting three times. is it possible to talk to someone on the phone? I reall...

mackowiak99
Newbie
I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer. I followed your trouble shooting three times...
2016-06-01 11:55:11 PM
2016-06-02 1:36:45 AM
osornios
Spotify Star
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

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