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Spotify app disappeared will not download

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Spotify app disappeared will not download

Casual Listener
One day my Spotify app disappeared off iPhone 6s. Have tried to redownload from App Store. Tap on cloud icon and will not download again. I am paying for premium and would like to get it back asap! Please help! Thanks!
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Re: Spotify app disappeared will not download

Music Fan

hi, 

Try holding lock button and homenbutton simultaniously for about 5-10 seconds or until the phone turns black. This will soft reset any bugs or crashes, then go back to the app store and redownload, hope that helps.

George

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2 Replies
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Solution!

Re: Spotify app disappeared will not download

Music Fan

hi, 

Try holding lock button and homenbutton simultaniously for about 5-10 seconds or until the phone turns black. This will soft reset any bugs or crashes, then go back to the app store and redownload, hope that helps.

George

View solution in original post

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Re: Spotify app disappeared will not download

Casual Listener
No this did not work 😞 still doing same thing it looks like it's available to download off cloud but nothing happens when I tap it.
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