Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47894 Views
15 replies
36 likes

47894 Views
15 replies
36 likes

Cannot go premium

Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any PIN so that i can go premium.please help thanx

Janmarcjimenez
Newbie
Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any P...
2016-06-14 7:18:20 PM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Reset my songs and Spotify to be like new

I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new

Lonewolfechulo
Newbie
I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new
2016-06-14 3:39:38 PM
342 Views
0 replies
0 likes

342 Views
0 replies
0 likes

Premium isn't working

I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account

helenalvalle
Casual Listener
I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account
2016-06-14 3:35:47 PM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Solved!! Not allowing me to upgrade to premium

Hi there,Hoping to get some help/advise.I downloaded Spotify a few months ago and have since tried the free trail period. Really enjoyed having access to all the music and being able to play songs when im out of wifi or cellular coverage. I have sinc...

Quintinp
Casual Listener
Hi there, Hoping to get some help/advise. I downloaded Spotify a few months ago and have since tried the free trail period. Really enjoyed having access to all the music and being able to play ...
2015-04-24 6:06:26 PM
2016-06-14 3:35:06 PM
mike_vengeance
Roadie
933 Views
4 replies
0 likes

933 Views
4 replies
0 likes

Mushroomhead album problem

I'm requesting albums from an artist called Mushroomhead I would like if you had a couple more albums from this artist please ad Beautiful Stories for Ugly Children and savior sorrow and last but not least XX I would appreciate if these albums from t...

hmmusic1991
Newbie
I'm requesting albums from an artist called Mushroomhead I would like if you had a couple more albums from this artist please ad Beautiful Stories for Ugly Children and savior sorrow and last but not...
2016-06-14 6:40:56 AM
2016-06-14 3:32:10 PM
mike_vengeance
Roadie
1113 Views
1 replies
1 likes

1113 Views
1 replies
1 likes

Share current playing with another user

Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time.I will give an example to clarify. I have a family account with my girlfriend, I would like to 'hook' to what she is lis...

ayoshimiya
Newbie
Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time. I will give an example to clarify. I have a family account with my ...
2016-06-14 3:24:07 PM
463 Views
0 replies
1 likes
current playlist
share music
synchronize

463 Views
0 replies
1 likes

Songs that have multiple artists no longer display all names

For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking at a song, like this: But when you actually play a s...

properwicked
Casual Listener
For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking a...
2016-06-14 2:33:09 PM
683 Views
0 replies
0 likes
artist names
multiple artists

683 Views
0 replies
0 likes

cannot get my iPod 3rd generation to sync with spotify web player

Hello everyone,i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not allowed to have them at work. when i bought it i was...

HarlieM
Newbie
Hello everyone, i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not...
2016-06-14 6:31:31 AM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Could not find Spotify network

Using Spotify in iPhone 6, all iOS and apps up to date.Taking advantage of the Premium account offered through my mobile carrier.Initially Spotify would not recognize my Premium. I browsed community and followed the suggestion of deleting Spotify and...

Whiskeyjaxx
Casual Listener
Using Spotify in iPhone 6, all iOS and apps up to date. Taking advantage of the Premium account offered through my mobile carrier. Initially Spotify would not recognize my Premium. I browsed commun...
2015-09-25 12:03:20 AM
2016-06-14 3:13:33 AM
Whiskeyjaxx
Casual Listener
3029 Views
5 replies
2 likes

3029 Views
5 replies
2 likes

local files

I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases

D0ST3R
Newbie
I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases
2016-06-14 1:25:52 AM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

How to sync for non premium

I use to be able to save my favorites for offline now I cannot (PC)

DOGBONE
Regular
I use to be able to save my favorites for offline now I cannot (PC)
2016-06-13 10:47:43 PM
2016-06-13 12:29:00 AM
DOGBONE
Regular
458 Views
2 replies
0 likes

458 Views
2 replies
0 likes

Why shuffle-only on free mobile app?

Hi there, I've been enjoying Spotify on both the desktop Web Player and iOS. I'm just curious though, why is it shuffle-only on the mobile app, but not on the desktop? What's the difference whether you play music on your mobile device versus the desk...

sunnybubblegum
Music Fan
Hi there, I've been enjoying Spotify on both the desktop Web Player and iOS. I'm just curious though, why is it shuffle-only on the mobile app, but not on the desktop? What's the di...
2016-06-13 7:35:06 PM
2016-06-13 12:00:33 AM
sunnybubblegum
Music Fan
2451 Views
4 replies
0 likes

2451 Views
4 replies
0 likes

No Push Notifications!

Hi all, Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone. What steps you’ve tried already: I have tried disabling and re-enabling all push notifications in settings, logging out and re-logging in, ...

austinpecora
Casual Listener
Hi all, Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone. What steps you’ve tried already: I have tried disabling and re-e...
2016-06-13 9:55:47 PM
322 Views
0 replies
0 likes

322 Views
0 replies
0 likes

Solved!! My entire favorites folder disappeared (iOS 9.0)

This looks like a bug for me, here the symptoms. 1. Out of the blue the entire favorites folder disappeared in my iPhone.2. I'm able to access the favorites folder in my computer, also i can play it and hear it at iphone(!!!!) but i can't see the mus...

sarmento
Casual Listener
This looks like a bug for me, here the symptoms. 1. Out of the blue the entire favorites folder disappeared in my iPhone. 2. I'm able to access the favorites folder in my computer, also i c...
2015-09-25 4:55:25 PM
2016-06-13 9:52:43 PM
NOS_18
Newbie
1445 Views
3 replies
0 likes
Desktop
iOS
Linux
Mac

1445 Views
3 replies
0 likes

Cannot play any music after change country

To start off, I'm a free user. I just moved to Taiwan from the US. After 14 days, I get locked out with a "Wrong Country" error, so I changed the country settings in my profile.Now, I cannot play any songs at all on my iPhone. Every time I press "Shu...

supertjs-TW
Newbie
To start off, I'm a free user. I just moved to Taiwan from the US. After 14 days, I get locked out with a "Wrong Country" error, so I changed the country settings in my profile. Now, I cannot play...
2016-06-13 9:20:27 PM
375 Views
0 replies
0 likes

375 Views
0 replies
0 likes

Cannot access playlists on Ipad

I am a premium subscriber. I cannot access my playlists on my I pad but I have no problem seeing my playlists on my linked IPhone.. The format is different on both devices. Also on the IPad I see under the "Recently played" section albums I never lis...

allencellar
Newbie
I am a premium subscriber. I cannot access my playlists on my I pad but I have no problem seeing my playlists on my linked IPhone.. The format is different on both devices. Also on the IPad I see und...
2016-06-13 8:27:16 PM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Can iOS app work through a proxy?

I have an HTTP proxy on my network at work... Other than the proxy, there's nothing else blocking Spotify. The Mac desktop app works fine on the same wireless network when supplied with the proxy server's address, but the iOS app seems unable to conn...

vivekb
Music Fan
I have an HTTP proxy on my network at work... Other than the proxy, there's nothing else blocking Spotify. The Mac desktop app works fine on the same wireless network when supplied with the proxy ser...
2012-12-21 6:08:11 PM
2016-06-13 5:44:08 PM
user-removed
Not applicable
1724 Views
1 replies
3 likes

1724 Views
1 replies
3 likes

TRIED EVERYTHING playlists still missing

I went into the app and it was clear, none of okay play lists were there. I went online and checked around, they recommended deleting it and logging in again. That made it worse. Now there's just recently played rather than my playlists. I can only g...

catejefferis
Newbie
...ecently played rather than my playlists. I can only get my public ones back because I can search them up but my others are very important to me! I checked the recover playlists, logged in and o...
2016-06-13 4:29:09 PM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Solved!! In Your Music, sort order of albums and artists beginning with "The" is bugged

In iOS app, using Your Music, the albums or artists (both are sorted by artists) beginning with the word "The" are sorted in wrong order. I believe the idea has been that the word "The" is ignored when sorting, but the implementation is bugged, as it...

synchronos
Regular
In iOS app, using Your Music, the albums or artists (both are sorted by artists) beginning with the word "The" are sorted in wrong order. I believe the idea has been that the word "The" is ig...
2016-03-22 2:59:02 PM
2016-06-13 4:16:45 PM
synchronos
Regular
1334 Views
8 replies
1 likes

1334 Views
8 replies
1 likes

Playlist changed from being available offline by itself. Bug or something else?

I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listened to in offline mode by sliding the bar to green ne...

oats573952
Casual Listener
I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listene...
2016-06-13 2:02:21 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

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