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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

245211 Views

56 replies

13 likes

  • 245211 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

161170 Views

507 replies

108 likes

  • 161170 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109269 Views

19 replies

38 likes

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  • 19 replies
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Differnet Design iPhone App

Hello,my brother any I use both the Spotify app on our iPhones. But Spotify on his iPhone looks as differnet as the app on my iphone. I have the normal design but him has a bar below the display. why the apps looks diffenent and how i get the other d...

Newbie

Hello, my brother any I use both the Spotify app on our iPhones. But Spotify on his iPhone looks as differnet as the app on my iphone. I have the normal design but him has a bar below the display. w...

313 Views

0 replies

0 likes

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Spotify premium

Hey, can someone be kind enough to try and help me, I had to do a reset on my iPhone but ever since that my Spotify has been put in subscription instead of premium which is what I spy for, I know I'm loggin in under the correct details as I can see m...

Newbie

Hey, can someone be kind enough to try and help me, I had to do a reset on my iPhone but ever since that my Spotify has been put in subscription instead of premium which is what I spy for, I know I'm...

278 Views

0 replies

0 likes

  • 278 Views
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Solved!! All my playlists are gone.

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlists it's empty. Anyone know how to fix this? I have a pr...

Casual Listener

So when I opened the spotify app I noticed that all my (downloaded) playlists are gone. If I open my profile and select 'see all playlists' they're still there, but if I go to my music -> playlist...

amdigital

Casual Listener

1250 Views

11 replies

0 likes

  • 1250 Views
  • 11 replies
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sync itunes to mobil device

okay so i have permium and Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i just cant figure out how to make the local files avalible o...

Newbie

okay so i have permium and  Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i ju...

293 Views

0 replies

0 likes

  • 293 Views
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Purchased a new iPhone and now my Spotify Premium is not working

I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the service for months and my account details says that I am paying fo...

Casual Listener

I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the servi...

310 Views

0 replies

0 likes

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Spotify app stops after a few minutes

hiI've got the spotify app (latest version) on my ipad mini.since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a solution.thank you and habe a nice day

Newbie

hi I've got the spotify app (latest version) on my ipad mini. since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a...

244 Views

0 replies

0 likes

  • 244 Views
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Cannot establish connection

I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in with another account and nothing. All other apps and...

Newbie

I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in w...

489 Views

0 replies

0 likes

  • 489 Views
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My smart TV is no longer listed as a device on my iPhone

Hi I'm trying to connect my iPhone and my Samsung smart TV but it's not coming up as a device on my phone is there any reason on solution for this I've tried everything there both upto date, connected to the same wifi and logged into the same account...

Newbie

Hi I'm trying to connect my iPhone and my Samsung smart TV but it's not coming up as a device on my phone is there any reason on solution for this I've tried everything there both upto date, connecte...

418 Views

0 replies

0 likes

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Connecting songs

Hi,is it possible to connect songs?I hear my playlists in shuffle mode. So it´s different every time. But there are live tracks wich MUST be played togehter. I can´t find a way to do it. Of course, I can do it manually.... but this not the cool way :...

Newbie

Hi, is it possible to connect songs? I hear my playlists in shuffle mode. So it´s different every time.  But there are live tracks wich MUST be played togehter. 😉 I can´t find a way to do i...

415 Views

0 replies

0 likes

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Downloaded music often disabled in airplane mode.

I have premium. I'm able to download music and play it offline- for the most part. However I have a frequent issue that if I go to airplane then it shows all my music as not downloaded, suggesting I got online and download. But if I flip it off airpl...

Regular

I have premium. I'm able to download music and play it offline- for the most part. However I have a frequent issue that if I go to airplane then it shows all my music as not downloaded, suggesting I ...

556 Views

0 replies

1 likes

  • 556 Views
  • 0 replies
  • 1 likes

Playlists replaced

When I opened spotify today all my playlists had dissapeared and everyone I was following dissapeared. Instead 3 new playlist that i never created was there. I tried playing music but it suddenly stopped saying another device was using it. I have no ...

Casual Listener

When I opened spotify today all my playlists had dissapeared and everyone I was following dissapeared. Instead 3 new playlist that i never created was there. I tried playing music but it suddenly sto...

Hotblack

Gig Goer

410 Views

3 replies

0 likes

  • 410 Views
  • 3 replies
  • 0 likes

Report issue - crashes nonstop

Brief description of the issue: on my iPhone 6 Spotify will play normally for Mayen half a song then quit. I started doing this a while ago and go worse and worse. I can't even use the app anymore because it is pointless and I am angry.Steps to repro...

Newbie

Brief description of the issue: on my iPhone 6 Spotify will play normally for Mayen half a song then quit. I started doing this a while ago and go worse and worse. I can't even use the app anymore be...

XSailOnX

Newbie

663 Views

1 replies

2 likes

Report issue crashing app
  • 663 Views
  • 1 replies
  • 2 likes

Solved!! What happened to personal radio?

On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were amazing, and I don't understand why the feature seems to...

Casual Listener

On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were ...

MattSuda

Spotify Star

4275 Views

2 replies

0 likes

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Solved!! iPod Touch

Hello. If I have Spotify free, can I select a specific song from an album and playlists or do I need to use shuffle play?

Regular

Hello. If I have Spotify free, can I select a specific song from an album and playlists or do I need to use shuffle play?

driveflanger

Community Legend

769 Views

1 replies

0 likes

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  • 1 replies
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DNS problem (over cellular) NOT wi-fi

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone. Deleted/reinstalled the app. Logged out/logged in,...

Newbie

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone....

829 Views

0 replies

0 likes

connection
LTE
problems
  • 829 Views
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Music disappear

All my saved music and albums won't show up on my phone on thr Spotify app. I have premium version and if I go to my songs, it just says browse. I've hsed spotify for over 2 years so its a lot of music to loose if I can't get it fixed

Visitor

All my saved music and albums won't show up on my phone on thr Spotify app. I have premium version and if I go to my songs, it just says browse. I've hsed spotify for over 2 years so its a lot of mus...

Iampoly

Newbie

439 Views

3 replies

0 likes

  • 439 Views
  • 3 replies
  • 0 likes

Album not showing in search despite google saying it exists

Hi all,I cannot find some albums on my spotify search, while they do show up as a Spotify slbum on google. When I open the album on the app through the google link (open.spotify.com), I cannot play it. I run spotify on iphone.One example is the album...

Newbie

Hi all, I cannot find some albums on my spotify search, while they do show up as a Spotify slbum on google. When I open the album on the app through the google link (open.spotify.com), I cannot pl...

297 Views

0 replies

0 likes

  • 297 Views
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Hi, the listen offline feature do not work on my Iphone 6. I have checked on my computer, and the se

Hi, the listen offline feature do not work on my Iphone 6. I have checked on my computer, and the settings there is that the chosen playlist should be available offline, but when i open spotify at my iPhone 6, the playlist is not avaiable offline, un...

Newbie

Hi, the listen offline feature do not work on my Iphone 6. I have checked on my computer, and the settings there is that the chosen playlist should be available offline, but when i open spotify at my...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
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Can't delete songs

Hi everyone,in my spotify account a cant delete song. The problem here is you only can save 3,333 songs. pls help(sry for my bad english, im no native speaker)

Casual Listener

Hi everyone, in my spotify account a cant delete song. The problem here is you only can save 3,333 songs. pls help (sry for my bad english, im no native speaker)

koscharl

Casual Listener

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes