Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30721 Views

40 replies

9 likes

  • 30721 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95445 Views

115 replies

12 likes

Other
  • 95445 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293867 Views

60 replies

15 likes

  • 293867 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123781 Views

19 replies

38 likes

  • 123781 Views
  • 19 replies
  • 38 likes

Spotify not working

Please help! My Spotify just stopped working out of the blue. It plays a single song and stops playing when I hit next, it shows the next song but remains at 0:00. I've tried logging out of my account and reinstalling but nothing works. Works fine on...

Newbie

Please help! My Spotify just stopped working out of the blue. It plays a single song and stops playing when I hit next, it shows the next song but remains at 0:00. I've tried logging out of my accoun...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

My spotify premium account doesn't work

Hi everyone! I just paid for the premium version on my iPhone trough the apple service and my Spotify account still on free version.

Newbie

Hi everyone! I just paid for the premium version on my iPhone trough the apple service and my Spotify account still on free version.

osornios

Spotify Star

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

How do you see which songs are available offline? (My iPad data is full due to this reason)

I would love to be able to see in one location- how many songs have been downloaded and are available offline. So I can remove some and have more room on my iPad! Any tips here?

Newbie

I would love to be able to see in one location- how many songs have been downloaded and are available offline. So I can remove some and have more room on my iPad!    Any tips here? 

osornios

Spotify Star

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Playlist problems

I can't find my playlists after a recent update. However, when I go running with my Nike Running App, I can still select them because it's connected to my Spotify Premium account.Also, when I log out and log in again, Spotify tells me I have a Free a...

Visitor

I can't find my playlists after a recent update. However, when I go running with my Nike Running App, I can still select them because it's connected to my Spotify Premium account. Also, when I log o...

osornios

Spotify Star

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

Solved!! Search Function in Offline mode

Hello, i am a (mostly)happy Premium suscriber to the spotify service. I am using an Iphone 4s with 6,1,3 ios. currently, as a paying suscriber have two app choices. the spotify 4iOS app, and the Spotify app. It seems to me that the Spotify app has a ...

Casual Listener

Hello, i am a (mostly)happy Premium suscriber to the spotify service. I am using an Iphone 4s with 6,1,3 ios. currently, as a paying suscriber have two app choices. the spotify 4iOS app, and the Spot...

hanacarl3

Newbie

15556 Views

17 replies

4 likes

  • 15556 Views
  • 17 replies
  • 4 likes

Music interrupted during play&shuffle mode

While I'm listening to my local offline music, the music is interrupted everytime any song ends, even the shuffle button is activated. What is happening?

Newbie

While I'm listening to my local offline music, the music is interrupted everytime any song ends, even the shuffle button is activated. What is happening?

dylan_grey

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

The app is in offline mode in wi-fi, but it works on 3G

Hi all,today I've started the 3months premium period and downloaded the Spotify app on my iPhone 4S, but sadly it just works on 3G/mobile connection. Instead, if I run it under my home wi-fi, it just stays in offline mode trying to connect without su...

Regular

Hi all, today I've started the 3months premium period and downloaded the Spotify app on my iPhone 4S, but sadly it just works on 3G/mobile connection. Instead, if I run it under my home wi-fi, it ju...

kikkodedo

Regular

932 Views

3 replies

0 likes

  • 932 Views
  • 3 replies
  • 0 likes

Log in with Facebook failed

When I tried to log in (because of unknown reasons I was kicked out of Spotify) it said "you already authorized Spotify". But when I clicked "ok" an error 404 came. Since then I'm not able to log in or change Facebook accounts or anything. It's just ...

Newbie

When I tried to log in (because of unknown reasons I was kicked out of Spotify) it said "you already authorized Spotify". But when I clicked "ok" an error 404 came. Since then I'm not able to log in ...

633 Views

0 replies

0 likes

  • 633 Views
  • 0 replies
  • 0 likes

Spotify stops playing

Description Spotify stops playing (although it says it is still in play mode) within seconds of me starting a song. Will not even play next song. A more detailed description, using numbered steps 1. First I opened the app 2. Then I pressed play 3. It...

Casual Listener

Description Spotify stops playing (although it says it is still in play mode) within seconds of me starting a song. Will not even play next song.   A more detailed description, using numbe...

design42

Newbie

5573 Views

13 replies

3 likes

  • 5573 Views
  • 13 replies
  • 3 likes

I update my account and it's not working

I updated my account information with Apple and it has not worked

Casual Listener

I updated my account information with Apple and it has not worked

VonettaT

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Spotify familie

Hoe kan het dat als ik spotify family heb ik wel steeds de melding krijg of ik op iemands anders toestel wil luisteren die ook deel uit maakt van dat abonnement?

Newbie

Hoe kan het dat als ik spotify family heb ik wel steeds de melding krijg of ik op iemands anders toestel wil luisteren die ook deel uit maakt van dat abonnement?

Hubo

Community Legend

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

How to change Facebook accounts

When I installed Spotify on my iPhone yesterday I linked it to the wrong Facebook account. I can't find a way to change Spotify to now use a different Facebook account (on my iPhone). Any suggestions?

Casual Listener

When I installed Spotify on my iPhone yesterday I linked it to the wrong Facebook account. I can't find a way to change Spotify to now use a different Facebook account (on my iPhone). Any suggestions?

JHT

Newbie

26809 Views

29 replies

2 likes

  • 26809 Views
  • 29 replies
  • 2 likes

Random suggested songs

I've been using Spotify free for probably over a year now but just today while listening to The Lonely Island on shuffle, random Top 40 songs were popping in as "suggested songs". I use Spotify as single-artist stations, any suggestions on how to cur...

Newbie

I've been using Spotify free for probably over a year now but just today while listening to The Lonely Island on shuffle, random Top 40 songs were popping in as "suggested songs". I use Spotify as si...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

spotify on ipod- NO DEVICES TAB

I was trying to sync my songs onto my older ipod (there are instructions for this process online), but in the current version of spotify there is no deviced tab under which to select my ipod. is there any other way to get my music on the ipod? when i...

Newbie

I was trying to sync my songs onto my older ipod (there are instructions for this process online), but in the current version of spotify there is no deviced tab under which to select my ipod. is ther...

bwarren97

Regular

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Solved!! from free to premium

Hello,first of all, sorry if my english isn't that good i'm from germany.i used spotify premium for ca 2 years now and i payed it over itunes. yesterday when it would extend automatically i didn't have enough money and clicked downgrade to free so i ...

Newbie

Hello, first of all, sorry if my english isn't that good i'm from germany. i used spotify premium for ca 2 years now and i payed it over itunes. yesterday when it would extend automatically i ...

osornios

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

I can't go premium from the app

I love the app but when I go to upgrade to premium I can only do it from the Apple Store currency not from your website but only from the App so right now I can't listen to my favourite music in my order because I can't find a "upgrade to premium" in...

Newbie

I love the app but when I go to upgrade to premium I can only do it from the Apple Store currency not from your website but only from the App so right now I can't listen to my favourite music in my o...

osornios

Spotify Star

801 Views

1 replies

0 likes

  • 801 Views
  • 1 replies
  • 0 likes

Make the Artist's Name Bigger/Brighter on Locked Screen (iPhone)

The artist's name on the locked screen is too tiny and grey. If I'm running, for example, which is when I mostly used Spotify, I have to unlock the phone to see who the artist is, or stop running. Instead of pale gray make it blue or something. I mea...

Regular

The artist's name on the locked screen is too tiny and grey.  If I'm running, for example, which is when I mostly used Spotify, I have to unlock the phone to see who the artist is, or stop runni...

osornios

Spotify Star

927 Views

1 replies

2 likes

  • 927 Views
  • 1 replies
  • 2 likes

Recently played artists under me tab not updating

Looked all over the forums for an answer. Under the me tab, my recently played artists have not updated in over three weeks. Same thing when I go to a friends profile. Is this a known issue? It seemed to happen when the the top ten track disappeared.

Casual Listener

Looked all over the forums for an answer. Under the me tab, my recently played artists have not updated in over three weeks. Same thing when I go to a friends profile. Is this a known issue? It s...

brinke

Regular

22410 Views

107 replies

13 likes

bugs
  • 22410 Views
  • 107 replies
  • 13 likes

How to delete all offline music?

Hi- My iPhone is low on memory and so I need to find all the music I've made available offline and delete it.Help?Thanks!Carlo

Newbie

Hi-   My iPhone is low on memory and so I need to find all the music I've made available offline and delete it. Help? Thanks! Carlo 

iwritealot

Casual Listener

1219 Views

1 replies

0 likes

  • 1219 Views
  • 1 replies
  • 0 likes