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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232575 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114158 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2306 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303936 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129658 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify Premium through the app

I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?

Visitor

I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?

user-removed

Not applicable

612 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't get premium on my new iPhone

I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".

Newbie

I couldn't get Premium on my new iphone even I've signed out already on the old one.  Now both of my iPhones got "Free". 

295 Views

0 replies

0 likes

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Payment woes

So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?

Casual Listener

So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?

ItsJamesJ

Community Legend

563 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Can't Login through Facebook

Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at square one. I have looked through and tried everything...

Casual Listener

Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at squ...

user-removed

Not applicable

1136 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

spotify offline

Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP

Casual Listener

Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP 😞

mimi2305

Casual Listener

562 Views

2 replies

0 likes

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When i unsync playlist or albums to get more space , the iOS app still claims that i have no space

The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks ( which in itself is unaceptable and unexcusable to do to a premium user ) ok.. However if i then unsync some albums or playlist and try to sync some other alb...

Roadie

The problem is as follows i reaches the horrible artificiella limit of 3333 offline tracks  ( which in itself is unaceptable and unexcusable to do to a premium user ) ok..    Howeve...

367 Views

0 replies

0 likes

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Paguei um plano de 6 meses à vista e ainda está como free

Olá boa noite!!!Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free...Vcs podem me ajudar por favor???Meu email: [email protected]

Newbie

Olá boa noite!!! Paguei meu plano á vista ( paguei seis meses )no boleto bancário e ainda nada,minha conta continua Free... Vcs podem me ajudar por favor??? Meu email: [email protected] Ag...

318 Views

0 replies

0 likes

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Spotify premium

When Spotify charges you a double payment what do you do to get your premium back when you paid?

Newbie

When Spotify charges you a double payment what do you do to get your premium back when you paid?

osornios

Spotify Star

427 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

issues playing certain artists on mobile

I've recently encountered a problem playing certain artists on my mobile device (Iphone 6s). This problem started in the last couple of days and I'm wondering if this is going to resolve itself, or I need to resolve it, or it will never be resolved. ...

Newbie

I've recently encountered a problem playing certain artists on my mobile device (Iphone 6s). This problem started in the last couple of days and I'm wondering if this is going to resolve itself, or I...

317 Views

0 replies

0 likes

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Download not Working

I use Spotify Premium on iOS 9.3 on an iPhone SE, 64GB, I have 17GB of music offline and can't get anymore. If I flick the "Avaliable Offline" Switch in Artists, Songs or Albums it does not hold or react, as soon as I leave or press the back arrow it...

Casual Listener

I use Spotify Premium on iOS 9.3 on an iPhone SE, 64GB, I have 17GB of music offline and can't get anymore. If I flick the "Avaliable Offline" Switch in Artists, Songs or Albums it does not hold or r...

Astame

Community Legend

3716 Views

8 replies

0 likes

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Spotify Party

Hi, So a while ago 'Party mode' was released. But how can you acces it on your iPad, android phone, Windows PC, etc., simply on every device but iPhone? Thanks in advance!

Newbie

Hi,   So a while ago 'Party mode' was released. But how can you acces it on your iPad, android phone, Windows PC, etc., simply on every device but iPhone?   Thanks in advance!

686 Views

0 replies

0 likes

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Solved!! Can't login on Iphone 5 via Facebook

Hi everyone,For some reason, I've been disconnected from Spotify on my Iphone 5 and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook" and input my e-mail, my Facebook password and click OK as requi...

Newbie

Hi everyone, For some reason, I've been disconnected from Spotify on my Iphone 5  and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook"...

skeliiii

Newbie

1003 Views

2 replies

0 likes

Facebook
Login
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Not able to share music and message a friend

Hi everyone,I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name didnt show up in the box. But this just happened on pho...

Newbie

Hi everyone, I'm really frustrated as my friend n I are already following each other on spotify, but Im not able to search n select his name when I try to share music or playlist to him. His name di...

401 Views

0 replies

0 likes

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Music stops when I use messages (texts)

Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newest version (10. Its a beta version)

Newbie

Well spotify stops only when i go to messages (texts messages). It continue with all apps excepts messages. Log out and reopen it dont work. Help ? It started after i upgraded my iphone for the newes...

LordRollin

Community Legend

943 Views

1 replies

0 likes

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  • 1 replies
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Volume on external devise

Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeakers? Greatful for help.

Newbie

Every time I connect Spotify to my B&O loudspeakers, the volume is extremely loud. Is there a way to pre-set the volume per devise? Or any other way to avoid ruining my hearing and my loudspeaker...

LordRollin

Community Legend

503 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs won't appear in my local files

Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. Does somebody have the same problem and maybe a sol...

Newbie

Hello, I'm a premium member, mac user and since this morning songs won't appear in my local files even though I double-checked that they are placed in the right folder where Spotify is picking from. ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
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Crossfade Not working On Desktop

Hi Everyone,Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas? B

Casual Listener

Hi Everyone, Can't get crossfade to work on the desktop app on my mac. Works perfectly on my iphone! Any ideas?   B

514 Views

0 replies

0 likes

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Login Bugs and Wifi glitches

The app has been freezing whenever I try to login on my Iphone 6s, either with facebook or the username. It goes to the loading icon (The square with dots) but can never get past that part of the process. The day before It wouldn't connect to wifi wh...

Casual Listener

The app has been freezing whenever I try to login on my Iphone 6s, either with facebook or the username.  It goes to the loading icon (The square with dots) but can never get past that part of t...

JamesGB

Gig Goer

673 Views

3 replies

0 likes

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  • 3 replies
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Paid for premium

I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.

Newbie

I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.

Maxim

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
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Pay Spotify Premium with Itunes Card

How do i pay for spotify premium on my phone using an itunes card instead of credit

Newbie

How do i pay for spotify premium on my phone using an itunes card instead of credit

Hubo

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes