not receiving password reset email

[Heidel23]

I've tried many times to reset my password and nothing has came into my inbox. I'm typing the email address correctly and it's not going into my junk. Any ideas? I appreciate any help you can offer. Thanks.

[osornios]

Hey @Heidel23,

Do you get any confirmation from the website?

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

Also, try in a different device (computer, tablet, etc.)