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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70365 Views
  • 16 replies
  • 37 likes
  • 70365 Views
  • 16 replies
  • 37 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

  • Regular
  • Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.
  • Pmelasec
  • Regular
  • 948 Views
  • 8 replies
  • 0 likes
  • 948 Views
  • 8 replies
  • 0 likes

Solved!! new uxui

I heard Spotify had a new UXUI, with a navigation bar at the bottom of the scree. Screenshots are available on the iTunes Store.I upgraded / deleted / redownladed / reinstalled the latest version of the app (5.7.0) for iOS but I cannot get this new v...

  • Casual Listener
  • I heard Spotify had a new UXUI, with a navigation bar at the bottom of the scree. Screenshots are available on the iTunes Store. I upgraded / deleted / redownladed / reinstalled the latest version o...
  • Nicolas75
  • Casual Listener
  • 535 Views
  • 2 replies
  • 0 likes
  • 535 Views
  • 2 replies
  • 0 likes

Solved!! Family plan in Canada? Google has it?

I am paying $14.99/mo to Google for the family plan, why am I paying $9.99 per account on Spotify? Should I cancel and just use Google Play exclusively or are you offering a family plan in Canada? Why would you NOT be offering this just because we li...

  • Casual Listener
  • I am paying $14.99/mo to Google for the family plan, why am I paying $9.99 per account on Spotify?  Should I cancel and just use Google Play exclusively or are you offering a family plan in Cana...
  • mor5735
  • Roadie
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Any way to get "now available" email in the App?

This might be more appropriate for the "Ideas" section, but is there a way to get the "now available" email information in the app? Would be great to be able to get a list in reverse chronological order of all albums release by the bands I follow to ...

  • Casual Listener
  • This might be more appropriate for the "Ideas" section, but is there a way to get the "now available" email information in the app? Would be great to be able to get a list in reverse chronological or...
  • mor5735
  • Roadie
  • 691 Views
  • 1 replies
  • 1 likes
  • 691 Views
  • 1 replies
  • 1 likes

Error 404

Whenever I try to log in on my iPhone 5c through facebook or just with my username it says 'Error 404'. I tried reinstalling, rebooting my phone, I got the new update and I disconnected then reconnected spotify from my Facebook but nothing seems to w...

  • Casual Listener
  • Whenever I try to log in on my iPhone 5c through facebook or just with my username it says 'Error 404'. I tried reinstalling, rebooting my phone, I got the new update and I disconnected then reconnec...
  • mor5735
  • Roadie
  • 637 Views
  • 3 replies
  • 0 likes
  • 637 Views
  • 3 replies
  • 0 likes

Solved!! Lost Playlists

My iPhone app wasn't working properly - couldn't play any songs on my playlists on or offline, so I deleted and reinstalled the app but now all my playlists have gone - anyone know how to fix this??

  • Casual Listener
  • My iPhone app wasn't working properly - couldn't play any songs on my playlists on or offline, so I deleted and reinstalled the app but now all my playlists have gone - anyone know how to fix this??
  • davidgrudland1
  • Newbie
  • 3312 Views
  • 42 replies
  • 0 likes
  • 3312 Views
  • 42 replies
  • 0 likes

I can't connect my spotify with my facebook

My first spotify account I used my FB for use spotify and that account is free,now I create other account for premium user,and I can't synchronize with my FB now,I exclude the app of my FB but I still in the same situation. What I can do?

  • Newbie
  • My first spotify account I used my FB for use spotify and that account is free,now I create other account for premium user,and I can't synchronize with my FB now,I exclude the app of my FB but I stil...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Help

I need help! I don't remember my password or email for my account. I tried changing the email but it wants to know the old one and o don't know it. Please help! Spotify means a lot to me because, my music really helps me.

  • Newbie
  • I need help! I don't remember my password or email for my account. I tried changing the email but it wants to know the old one and o don't know it. Please help! Spotify means a lot to me because, my ...
  • vvvvvvnnnnn
  • Newbie
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Cant upgrade to premium on the spotify app!

I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. It use to work but idk what happened.

  • Newbie
  • I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. I...
  • MattSuda
  • Spotify Star
  • 7089 Views
  • 2 replies
  • 0 likes
  • 7089 Views
  • 2 replies
  • 0 likes

how do you renew spotify premium on iphone 6?

The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an itunes card?

  • Newbie
  • The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an it...
  • DasPeter
  • Community Legend
  • 1918 Views
  • 1 replies
  • 0 likes
  • 1918 Views
  • 1 replies
  • 0 likes

Can't log in account

I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?

  • Newbie
  • I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?
  • DasPeter
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Error message when trying to share to facebook

Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works

  • Newbie
  • Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works
  • osornios
  • Spotify Star
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Can't login after changing phone.

I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking payments though. Not happy

  • Newbie
  • I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking ...
  • osornios
  • Spotify Star
  • 285 Views
  • 2 replies
  • 0 likes
  • 285 Views
  • 2 replies
  • 0 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

  • Regular
  • Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.
  • DasPeter
  • Community Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Solved!! Spotify + CanOpener

I would like to be able to use Spotify with CanOpener, an audiophile iOS app that greatly enhances headphone listening. Is this possible?

  • Visitor
  • I would like to be able to use Spotify with CanOpener, an audiophile iOS app that greatly enhances headphone listening. Is this possible?
  • seaDragoon
  • Newbie
  • 3604 Views
  • 12 replies
  • 16 likes
  • 3604 Views
  • 12 replies
  • 16 likes

Can't login - can't use abroad.. I'm not abroad

I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad for more than 14 days" how do I fix this?

  • Newbie
  • I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad...
  • Bittencourt
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! iPod Shuffle 4th Gen (2012 edition) support

I have an iPod Shuffle 4th Gen (2012 edition). I would like to ask if i can play music here on my iPod, without internet connection. I have Spotify Premium. How can i sync my playlists on Spotify to my iPod Shuffle?

  • Newbie
  • I have an iPod Shuffle 4th Gen (2012 edition). I would like to ask if i can play music here on my iPod, without internet connection. I have Spotify Premium. How can i sync my playlists on Spotify to ...
  • jfert
  • Roadie
  • 1042 Views
  • 1 replies
  • 0 likes
  • iPod Shuffle Support
  • 1042 Views
  • 1 replies
  • 0 likes

Shuffle Play won't play anything

Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas?I've seen this thread before but the only replies I'...

  • Casual Listener
  • Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas? ...
  • Chris_Thomson
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes