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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232592 Views

27 replies

5 likes

  • 232592 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114169 Views

116 replies

13 likes

Other
  • 114169 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2309 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303937 Views

61 replies

16 likes

  • 303937 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129662 Views

19 replies

38 likes

  • 129662 Views
  • 19 replies
  • 38 likes

Album suddenly not available offline any more

Hi All,My albums are saved offline and were available offline until yesterday. Synced 5 days ago.Now when trying to hear them, Spotify says "Du hast noch nichts aus (Albumname) gespeichert. Speichere dieses Album, um es in 'Bibliothek' anzuzeigen. Tr...

Regular

Hi All, My albums are saved offline and were available offline until yesterday. Synced 5 days ago. Now when trying to hear them, Spotify says "Du hast noch nichts aus (Albumname) gespeichert. Speic...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

disable multiple devices

Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want to listen to Spotify from someone else's device. At ...

Newbie

Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want t...

dylan_grey

Roadie

8684 Views

1 replies

1 likes

  • 8684 Views
  • 1 replies
  • 1 likes

Solved!! Offline syncing pauses because Spotify goes idle

Have this problem every time I sync a long playlist. An error message occurs: "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing." Now I can't really sit and wait and be inside the app if I sy...

Newbie

Have this problem every time I sync a long playlist. An error message occurs:   "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing."...

Mnyb

Roadie

17799 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

problems with my Premium signature

My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to listen to music. Besides several other reasons I like...

Newbie

My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to li...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Push notifications (lack of)

Hello I have all the push notifications settings turned on (in iOS settings and in the app itself) but I they don't seem to be showing up. For instance when someone adds a track to a collaborative playlist, I get nothing. Whereas everyone else in the...

Regular

Hello   I have all the push notifications settings turned on (in iOS settings and in the app itself) but I they don't seem to be showing up. For instance when someone adds a track to a colla...

Fddc99

Newbie

1295 Views

4 replies

0 likes

  • 1295 Views
  • 4 replies
  • 0 likes

download song with wifi connection but my cell data was bust

I have Iphone 6 and was connected to a wifi and dowloading many playlist.I receive a texto from my compagny of cell and in 1hours or 2 hours I take 3 go on the 3g instead of the wifi... and yes wifi assistance is off.Any Idea?

Newbie

I have Iphone 6 and was connected to a wifi and dowloading many playlist. I receive a texto from my compagny of cell and in 1hours or 2 hours I take 3 go on the 3g instead of the wifi... and yes wif...

timmieschaap

Composer

707 Views

1 replies

0 likes

data bust
  • 707 Views
  • 1 replies
  • 0 likes

Problems with the payment

I try for three times to get de pay for the premium service but it doesn't change my account, only say free and I don't understand why!!! Please help me! I try with all the methods but It doesn't works

Newbie

I try for three times to get de pay for the premium service but it doesn't change my account, only say free and I don't understand why!!! Please help me! I try with all the methods but It doesn't wor...

osornios

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
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Solved!! Offline Tracks Gone Unsynched

I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn't an issue I had over 30GB with synced music on my...

Roadie

I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn...

JamesGB

Gig Goer

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Yamaha RX A550 not visible in devices

Hi there, I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is not visible as a device although it is on the network as is able to ...

Newbie

Hi there,    I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is no...

619 Views

0 replies

1 likes

  • 619 Views
  • 0 replies
  • 1 likes

"Next up"

Why does Spotify add songs to "up next" without me telling it too????

Casual Listener

Why does Spotify add songs to "up next" without me telling it too????

Hubo

Community Legend

882 Views

3 replies

1 likes

  • 882 Views
  • 3 replies
  • 1 likes

Spotify constantly pauses when listening through headphones on iPhone

I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / face the phone down in my hand. Sometimes the track w...

Newbie

I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / fa...

567 Views

0 replies

1 likes

  • 567 Views
  • 0 replies
  • 1 likes

Solved!! Being charged in wrong currency

I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as stated on my account details.This means Spotify has been ch...

Casual Listener

I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as sta...

KevinMY

Casual Listener

975 Views

2 replies

0 likes

  • 975 Views
  • 2 replies
  • 0 likes

Premium

I am paying for premium but will not recieve on other devices in the home.

Casual Listener

I am paying for premium but will not recieve on other devices in the home.

tomasrex

Roadie

16447 Views

1 replies

0 likes

  • 16447 Views
  • 1 replies
  • 0 likes

My playlists have disappeared?

Hi,About half of my playlists have completely vanished, some that I had just been listening to earlier in the day. I've logged in and out of my account, stopped running the app, and checked other devices with no luck. Is there a way to recover my mis...

Newbie

Hi, About half of my playlists have completely vanished, some that I had just been listening to earlier in the day. I've logged in and out of my account, stopped running the app, and checked other...

Alejandar

Spotify

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Deleted songs help?

I know it's happened to me in the past but is there anyway to recover songs from just my general saved songs list? I just looked on my iPhone and saw song deleted and have no idea what it was. Any solution?

Casual Listener

I know it's happened to me in the past but is there anyway to recover songs from just my general saved songs list? I just looked on my iPhone and saw song deleted and have no idea what it was. Any so...

anjieeeeeeeeee

Roadie

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Unable to download songs to offline

I have an iPhone 6 iOS 9.3.2 and the Spotify app will not let me download any songs. I have 4 gigs available to me and I have tried to delete the app and redownload it but nothing works.

Casual Listener

I have an iPhone 6 iOS 9.3.2 and the Spotify app will not let me download any songs. I have 4 gigs available to me and I have tried to delete the app and redownload it but nothing works.

Astame

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

I want to change the songs that are available offline, how do I "undownload" them?

I would like to change the songs that are available to me whilst offline. I have toggled the "Available offline" button but the green arrow is still next to all of the songs in the album/playlist. I don't seem to be able to get rid of it - can you pl...

Newbie

I would like to change the songs that are available to me whilst offline.  I have toggled the "Available offline" button but the green arrow is still next to all of the songs in the album/playli...

tomasrex

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Solved!! playing simultaneously a song on 2 or more devices

hi everyone,there are lot of services that allow to create (in lan) a kind of "radio". For example, iPhone A transmit a song and the other iPhones receive andsimultaneously play that song. I really wonder if there are this kind of services that provi...

Casual Listener

hi everyone, there are lot of services that allow to create (in lan) a kind of "radio". For example, iPhone A transmit a song and the other iPhones receive andsimultaneously play that song. I really...

maskara_snake

Casual Listener

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Some genres disappeared on my iPhone

Until few days ago I was able to browse and listen comedy genre on my iphone. Now comedy, Word, and K-pop genres are missing on my iphone. Anybody have any idea?

Casual Listener

Until few days ago I was able to browse and listen comedy genre on my iphone. Now comedy, Word, and K-pop genres are missing on my iphone. Anybody have any idea?

jamietdoeswork

Casual Listener

3266 Views

14 replies

1 likes

Comedy
K-pop
Word
  • 3266 Views
  • 14 replies
  • 1 likes

Solved!! Won't let me select available offline

I had a problem downloading songs to my device that I've added to my library so I unchecked avaible offline. Now when i try and toggle the switch back to make offline it untoggles straight away and won't allow me to select available offline

Casual Listener

I had a problem downloading songs to my device that I've added to my library so I unchecked avaible offline. Now when i try and toggle the switch back to make offline it untoggles straight away and w...

davmc91

Casual Listener

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes