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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271404 Views

58 replies

14 likes

  • 271404 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172188 Views

507 replies

108 likes

  • 172188 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114805 Views

19 replies

38 likes

  • 114805 Views
  • 19 replies
  • 38 likes

Spotify playlist only playing 5 songs

I made a playlist of 18 songs. I soon realized my spotify was only playing the first five songs. I deleted the list and created another one with only 8 songs and the same thing happened. Please help!

Newbie

I made a playlist of 18 songs.  I soon realized my spotify was only playing the first five songs.  I deleted the list and created another one with only 8 songs and the same thing happened. ...

498 Views

0 replies

1 likes

  • 498 Views
  • 0 replies
  • 1 likes

Streaming problem Iphone 4s IOS 9.3.2

Hi, On my Iphone 4s when i used mobile conection (3G) streaming function doesn´t work, but it doesn´t happens when it is conect via wifi. I check that the streaming has automatic selection of music quality and able to use mobile data. I tried to dele...

Newbie

Hi, On my Iphone 4s when i used mobile conection (3G) streaming function doesn´t work, but it doesn´t happens when it is conect via wifi.   I check that the streaming has automatic selection o...

Bittencourt

Spotify Star

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Unavailability of a song

Recently Ville valo released a song called olet mun kaikuluotain and it is on Spotify but when I click the link given from Facebook it says the song is unavailable specificity for me. Other have been able to listen yet I am wondering if it's a glitch...

Newbie

Recently Ville valo released a song called olet mun kaikuluotain and it is on Spotify but when I click the link given from Facebook it says the song is unavailable specificity for me. Other have been...

kbrooksc

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Adding songs to playlist

When I try to add songs to my playlist on both my iPad and iPhone, I have to wait for some time (30-60 seconds) before I get the message that it was successfully added... I open the menu to add the song, and I click on the playlist I want, then I nee...

Roadie

When I try to add songs to my playlist on both my iPad and iPhone, I have to wait for some time (30-60 seconds) before I get the message that it was successfully added...    I open the me...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Spotify playlists in Runkeeper

Apparently using your own Spotify playlists is something that is not available any more in Runkeeper. Is this something that was decided by Spotify or Runkeeper?

Newbie

Apparently using your own Spotify playlists is something that is not available any more in Runkeeper. Is this something that was decided by Spotify or Runkeeper?

tomasrex

Roadie

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Premium

I pay for premuim package but when I in my account it says I need to upgrade to premium my bank statements show I premium customer but can't get access . This only just happened since I took my Sonos device round a friends house

Newbie

I pay for premuim package but when I in my account it says I need to upgrade to premium my bank statements show I premium customer but can't get access . This only just happened since I took my Sonos...

ThijsZ

Music Fan

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Efficient removal of downloaded music from iPhone

1) Because I like music, I have many many songs/artists/albums/playlists saved to Spotify.2) I have selected over the years to download some of these to my iPhone.3) My iPhone is running out of space because Spotify consumes too much memory.4) To fre...

Casual Listener

1) Because I like music, I have many many songs/artists/albums/playlists saved to Spotify. 2) I have selected over the years to download some of these to my iPhone. 3) My iPhone is running out of s...

chrispdx

Casual Listener

1724 Views

2 replies

1 likes

  • 1724 Views
  • 2 replies
  • 1 likes

Solved!! My login failed

I logged in with my CORRECT info and then a picture showed up saying: "Login Failed: You can only use Spotify 14 days abroad" but I'm not abroad and I'm still in the same place I've always been?

Newbie

I logged in with my CORRECT info and then a picture showed up saying: "Login Failed: You can only use Spotify 14 days abroad" but I'm not abroad and I'm still in the same place I've always been?

Bittencourt

Spotify Star

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Not enough storage for offline songs

Hey! I am on premium until recently, and I cannot redownload my songs to be offline as it says 'not enough storage'. I have deleted multiple apps and redownloaded premium itself but I am confident there is enough room and still no luck! HELP

Newbie

Hey! I am on premium until recently, and I cannot redownload my songs to be offline as it says 'not enough storage'. I have deleted multiple apps and redownloaded premium itself but I am confident th...

tomasrex

Roadie

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Login issues

I have downloaded and reinstalled the Spotify app after attempting to login and it stating that an account already exists with this username. I know that because I created it. I try to send a help form and change password both but the screen is actin...

Newbie

I have downloaded and reinstalled the Spotify app after attempting to login and it stating that an account already exists with this username. I know that because I created it. I try to send a help fo...

tomasrex

Roadie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Spotify via BMW Connected Drive not working anymore

Hi together,I'm asking for your help. Spotify is not running anymore on my BMW Connected Drive since last week.When I'm starting Spotify on my BMW Connected Drive, the Spotify-App freezes. It even freezes on my Iphone.I already had dozens of restarts...

Newbie

Hi together, I'm asking for your help. Spotify is not running anymore on my BMW Connected Drive since last week. When I'm starting Spotify on my BMW Connected Drive, the Spotify-App freezes. It eve...

Groovelifter

Newbie

1730 Views

2 replies

1 likes

  • 1730 Views
  • 2 replies
  • 1 likes

Missing song

I accidentally removed a song from my music library and I'm not sure what song it was. I needed to know if there was any way for me to figure out what it was and get it back?

Newbie

I accidentally removed a song from my music library and I'm not sure what song it was. I needed to know if there was any way for me to figure out what it was and get it back?

Bittencourt

Spotify Star

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Solved!! Login on two devices

I use spotify only on my iPad up till nowI have now downloaded in my iphone but wont let me login thereSays invalid username or password. But they are correctDo i need to create new account on iphone with different email as i tried and say that my em...

Casual Listener

I use spotify only on my iPad up till now I have now downloaded in my iphone but wont let me login there Says invalid username or password. But they are correct Do i need to create new account on ...

Bittencourt

Spotify Star

880 Views

5 replies

0 likes

  • 880 Views
  • 5 replies
  • 0 likes

cannot login to ipad

At the beginng of this week, every time I opened Spotify on my iPad 2, it crashed my iPad. Literally every time I tried to access ANY app while Spotify was open, my iPad would reboot. So I uninstalled it and then reinstalled it. Now, I cannot log in ...

Casual Listener

At the beginng of this week, every time I opened Spotify on my iPad 2, it crashed my iPad.  Literally every time I tried to access ANY app while Spotify was open, my iPad would reboot. So I unin...

CasieC

Newbie

1004 Views

6 replies

0 likes

  • 1004 Views
  • 6 replies
  • 0 likes

Solved!! One song will not play all of a sudden?!

If I tap the song, it shows up on the bottom, then goes away does not play, I had no issue with this song for a week, just not it stops working, it will not download, if I try and queue it, it says "Sorry! You can't queue this content while connected...

Casual Listener

If I tap the song, it shows up on the bottom, then goes away does not play, I had no issue with this song for a week, just not it stops working, it will not download, if I try and queue it, it says "...

Assureddoge

Casual Listener

1153 Views

2 replies

0 likes

  • 1153 Views
  • 2 replies
  • 0 likes

My premium quit working

I bought spotify premium couple weeks ago (?) when there was this offer that you get 3 months paying 0,99€. I bought it and it worked for a while but now I noticed that it doesn't work anymore and my account settings says that I have free version. I ...

Newbie

I bought spotify premium couple weeks ago (?) when there was this offer that you get 3 months paying 0,99€. I bought it and it worked for a while but now I noticed that it doesn't work anymore and my...

Bittencourt

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Hilfe

Ich habe über App Store mein Premium gekauft. Trotzdem zeigt es free an! App würde gelöscht und abgemeldet

Newbie

Ich habe über App Store mein Premium gekauft. Trotzdem zeigt es free an! App würde gelöscht und abgemeldet

jfert

Roadie

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes