Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242377 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125468 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451908 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307832 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've unfollowed a lot of stuff. Would appreciate any feedback....
Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've...
542 Views
0 replies
0 likes
I cancelled my subscription and Spotify said it would be saved in the browse area, it is not
I cancelled my subscription and Spotify said it would be saved in the browse area, it is not
320 Views
0 replies
0 likes
Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken:reset passwordrestartedreinstalled Thanks in advance
Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken: reset password restarted reinstalled Thanks in advance
Casual Listener
450 Views
2 replies
0 likes
Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!
Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!
Community Legend
391 Views
1 replies
0 likes
Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when you press the 'available offline' switch and it actually d...
Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when yo...
Newbie
4495 Views
2 replies
0 likes
Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.
Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.
Casual Listener
1335 Views
6 replies
1 likes
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...
430 Views
0 replies
0 likes
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened
I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...
371 Views
0 replies
0 likes
Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing happens. I have deleted and redownloaded the app a...
Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing...
536 Views
0 replies
0 likes
Hi !I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u
Hi ! I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u
342 Views
0 replies
0 likes
I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with the same password and username I tried for my iphon...
I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with ...
421 Views
0 replies
0 likes
Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an account . I have reset my password twice and it's ...
Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an...
Casual Listener
803 Views
3 replies
3 likes
Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer. every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't start it up again, only thing that works is fast forward to ...
Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer. every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't ...
516 Views
0 replies
0 likes
Hey.I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows.I just got A Premium account through the family deal. now I downloaded the app on my Iphone and wanted to listen to music and dow...
Hey. I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows. I just got A Premium account through the family deal. now I downloaded the...
Casual Listener
690 Views
1 replies
0 likes
Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!
Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!
Community Legend
476 Views
1 replies
0 likes
I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?
I did make a thread on this, asking when will it return, but I have just read someone saying that it won't return to the app at all, is that true?
Not applicable
627 Views
3 replies
0 likes
I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".
I couldn't get Premium on my new iphone even I've signed out already on the old one. Now both of my iPhones got "Free".
301 Views
0 replies
0 likes
So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?
So my subscription ran out 4 days ago and I put money into my account today but I don't know how to renew it. Is it automatically taken out?
Community Legend
583 Views
3 replies
0 likes
Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at square one. I have looked through and tried everything...
Whenever I try to login through Facebook, it won't let me. Whenever I enter in the correct information the page refreshes and then clears everything that I previously put in. It starts me back at squ...
Not applicable
1152 Views
3 replies
1 likes
Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP
Hi, I have a little problem... I dont know why but my 3G is activited for spotify but they say that I dont have a connection ?? So I barrely cant search for music if I don't have wifi... HELPPPPP 😞
Casual Listener
570 Views
2 replies
0 likes
