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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Help with spotify, will not open on iphone

Hello! I have been a spotify user for a long time, and this has never happened to me. It started on Sunday, my app wouldnt open. So I said to myself, "oh its okay, maybe just a connection issue." and went along with my day. I tried opening it later, ...

Visitor

Hello! I have been a spotify user for a long time, and this has never happened to me. It started on Sunday, my app wouldnt open. So I said to myself, "oh its okay, maybe just a connection issue." and...

dylan_grey

Roadie

1244 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Won't let me push the button to upgrade to premium

the button I push to upgrade to premium won't allow me to push it or have another option to push. I don't use a card, I use iTunes card so I have no other way to upgrade. I need helpppp

Newbie

the button I push to upgrade to premium won't allow me to push it or have another option to push. I don't use a card, I use iTunes card so I have no other way to upgrade. I need helpppp😫

Mattosaurus

Community Legend

3515 Views

1 replies

0 likes

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  • 1 replies
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music habits

hello is there any plans to introduce a "flow" option? i mean to play random music "no stop" based on my spotify musical habits.or is there any way for example to make a connection to lastfm scrobbling and play artists based on lastfm?

Music Fan

hello   is there any plans to introduce a "flow" option? i mean to play random music "no stop" based on my spotify musical habits. or is there any way for example to make a connection to last...

Hubo

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Verizon - charging massive data fee for using Spotify on iPhone6

Since May 2016 Verizon has been charging massive data usage fees for using Spotify. In June, it was 18GB! Our normal usage is less than 3GB. My daughter got an iPhone 6 in April. No problem in April. Seriously increase data usage started in May and e...

Casual Listener

Since May 2016 Verizon has been charging massive data usage fees for using Spotify. In June, it was 18GB! Our normal usage is less than 3GB. My daughter got an iPhone 6 in April. No problem in April....

billhunt

Casual Listener

9043 Views

4 replies

0 likes

  • 9043 Views
  • 4 replies
  • 0 likes

Can't go online / connect on 3g./4g

Every thing is fine on wify. But when I am trying away from home 3g/4g I can't connect. On my iPhone

Casual Listener

Every thing is fine on wify. But when I am trying away from home 3g/4g I can't connect. On my iPhone

Lindgaard

Casual Listener

3154 Views

5 replies

0 likes

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  • 5 replies
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Playlists not found

I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I also can't find it... It's not my playlist so I'm not ...

Newbie

I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I als...

453 Views

0 replies

0 likes

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Can't log into Spotify app now I've up graded phone

Since I upgraded my iPhone I can't login to Spotify. Keeps say wrong email address or password. I don't use fb to log in. I can login via the internet and my details are correct. Can someone help pls

Newbie

Since I upgraded my iPhone I can't login to Spotify. Keeps say wrong email address or password. I don't use fb to log in. I can login via the internet and my details are correct. Can someone help pls

osornios

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
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Help

I have a family plan but it will only let us play music one at a time. Is this supposed to happen?

Newbie

I have a family plan but it will only let us play music one at a time. Is this supposed to happen?

osornios

Spotify Star

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Login Fail connected to Facebook

So my Spotify app (iPhone 6S) logged me out. My account is connected to my Facebook and when I press the Log in with Facebook button, I receieve a login failed notification that says that I'm unable to login, "either username or password is incorrect...

Newbie

So my Spotify app (iPhone 6S) logged me out. My account is connected to my Facebook and when I press the Log in with Facebook button, I receieve a login failed notification that says that I'm unable ...

osornios

Spotify Star

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

New phone data

Hi I recently got a new phone and I re downloaded Spotify back from my App Store,I pay each month for it and on my old phone I didn't have to be connected to wifi or my data to use Spotify if I wanted to listen from my playlist.This phone makes me co...

Newbie

Hi I recently got a new phone and I re downloaded Spotify back from my App Store, I pay each month for it and on my old phone I didn't have to be connected to wifi or my data to use Spotify if I wan...

oligussenhoven

Casual Listener

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Invalid login on iOS

I continue to try and login on my the mobile app on iOS but it continues to say password or username invalid, but yet I can log in to Spotify in the computer

Newbie

I continue to try and login on my the mobile app on iOS but it continues to say password or username invalid, but yet I can log in to Spotify in the computer

osornios

Spotify Star

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Switching from Spotify free to Family plan on Iphone

I downloaded free Spotify to IPhone. Family member wants to add me to plan. After deleting app and trying to get on plan can't. Any suggestions?

Newbie

I downloaded free Spotify to IPhone. Family member wants to add me to plan. After deleting app and trying to get on plan can't. Any suggestions?

osornios

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
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Add multiple songs to a playlist

Hey guys..I was trying to figure it out (I do not know if it is possible) to add multiple songs to a playlist using an Iphone. I got the latest version and I just cannot do that. Please help me! =D Many thanks!

Visitor

Hey guys.. I was trying to figure it out (I do not know if it is possible) to add multiple songs to a playlist using an Iphone.  I got the latest version and I just cannot do that.   Pl...

user-removed

Not applicable

4989 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Distorted sound

When I put a song sounds normal but when I lock my iPhone, the song starts to distorting, then I just turn it on and sounds normal, it's just when the screen is locked

Casual Listener

When I put a song sounds normal but when I lock my iPhone, the song starts to distorting, then I just turn it on and sounds normal, it's just when the screen is locked

martha5sos

Casual Listener

3035 Views

2 replies

0 likes

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  • 2 replies
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Can't use anything but library after upgrading to Premium?

Brief description of the issue: I can user Spotify just fine on my desktop, I can play music on my iPhone 6 through that just fine. Whenever I try to use anything but music I've played recently through the phone, I get an error and it looks like my p...

Casual Listener

Brief description of the issue: I can user Spotify just fine on my desktop, I can play music on my iPhone 6 through that just fine. Whenever I try to use anything but music I've played recently throu...

sarahboedner

Casual Listener

751 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Zahlung funktioniert nicht

Ich habe grade über iTunes ein Premium abo gekauft, mir wurde das Geld abgezogen und in meinem iTunes Konto steht, dass ich Premium aboniert habe. Spotify zeigt trotzdem noch free an, habe die App mehrmals deinstallieren er und neu installiert, geht ...

Newbie

Ich habe grade über iTunes ein Premium abo gekauft, mir wurde das Geld abgezogen und in meinem iTunes Konto steht, dass ich Premium aboniert habe. Spotify zeigt trotzdem noch free an, habe die App me...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

apple iphone 4S

My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..

Casual Listener

My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..

mono118

Casual Listener

1622 Views

5 replies

0 likes

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  • 5 replies
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Local files from Mac to iPhone

I am trying to sync local files from my desktopverion (mac) to my iPhone. I have added the local files to a playlist, which also appears on my iPhone. When I press "available offline" all songs download except for the local files, they are still gray...

Newbie

I am trying to sync local files from my desktopverion (mac) to my iPhone. I have added the local files to a playlist, which also appears on my iPhone. When I press "available offline" all songs downl...

qtlolii

Music Fan

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

[iPhone 6/iOS 8] Spotify app doesn't resume playing music when reconnecting over bluetooth

Sometimes for some reason, the Spotify app is no longer "open" on my iPhone. This can happen anytime of course, but it's most annoying when I get in the car and the phone connects via bluetooth. I expect that the app is still running in the backgroun...

Casual Listener

Sometimes for some reason, the Spotify app is no longer "open" on my iPhone.  This can happen anytime of course, but it's most annoying when I get in the car and the phone connects via bluetooth...

granclou

Newbie

1616 Views

3 replies

2 likes

  • 1616 Views
  • 3 replies
  • 2 likes

What happened with the old appearance of Spotify?

I don't like this one bc everything is like a mess. But am I the only one with this appearance? My brother still has the old one.

Newbie

I don't like this one bc everything is like a mess. But am I the only one with this appearance? My brother still has the old one.

Mattosaurus

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes