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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30702 Views

40 replies

9 likes

  • 30702 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95429 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293858 Views

60 replies

15 likes

  • 293858 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Zahlung funktioniert nicht

Ich habe grade über iTunes ein Premium abo gekauft, mir wurde das Geld abgezogen und in meinem iTunes Konto steht, dass ich Premium aboniert habe. Spotify zeigt trotzdem noch free an, habe die App mehrmals deinstallieren er und neu installiert, geht ...

Newbie

Ich habe grade über iTunes ein Premium abo gekauft, mir wurde das Geld abgezogen und in meinem iTunes Konto steht, dass ich Premium aboniert habe. Spotify zeigt trotzdem noch free an, habe die App me...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

apple iphone 4S

My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..

Casual Listener

My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..

mono118

Casual Listener

1585 Views

5 replies

0 likes

  • 1585 Views
  • 5 replies
  • 0 likes

Local files from Mac to iPhone

I am trying to sync local files from my desktopverion (mac) to my iPhone. I have added the local files to a playlist, which also appears on my iPhone. When I press "available offline" all songs download except for the local files, they are still gray...

Newbie

I am trying to sync local files from my desktopverion (mac) to my iPhone. I have added the local files to a playlist, which also appears on my iPhone. When I press "available offline" all songs downl...

qtlolii

Music Fan

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

[iPhone 6/iOS 8] Spotify app doesn't resume playing music when reconnecting over bluetooth

Sometimes for some reason, the Spotify app is no longer "open" on my iPhone. This can happen anytime of course, but it's most annoying when I get in the car and the phone connects via bluetooth. I expect that the app is still running in the backgroun...

Casual Listener

Sometimes for some reason, the Spotify app is no longer "open" on my iPhone.  This can happen anytime of course, but it's most annoying when I get in the car and the phone connects via bluetooth...

granclou

Newbie

1573 Views

3 replies

2 likes

  • 1573 Views
  • 3 replies
  • 2 likes

What happened with the old appearance of Spotify?

I don't like this one bc everything is like a mess. But am I the only one with this appearance? My brother still has the old one.

Newbie

I don't like this one bc everything is like a mess. But am I the only one with this appearance? My brother still has the old one.

Mattosaurus

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Can't see users public profiles

When I go someone's profile, anybody, there public playlists don't show up. It says they have 0 playlists on the bar where it lists "playlists, followers, following" . but it does show the top 3 public playlists under that where it lists them with al...

Casual Listener

When I go someone's profile, anybody, there public playlists don't show up. It says they have 0 playlists on the bar where it lists "playlists, followers, following" . but it does show the top 3 publ...

007Griselda

Casual Listener

2590 Views

6 replies

2 likes

  • 2590 Views
  • 6 replies
  • 2 likes

Can't download spotify app from app store

While spotify app was updating i deleted it and after that i couldn't download the spotify app from app store anymore.

Newbie

While spotify app was updating i deleted it and after that i couldn't download the spotify app from app store anymore.

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
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Crash after selecting Available Offline

Environment:ios 9.3iphoneAppstore version Step by step:1. Serch for TACO HEMINGWAY2. Select Album Deszcze na Betonie3. Tap the Switcher Available Offline Actual result:Crash Enjoy and Have nice Day

Casual Listener

Environment: ios 9.3 iphone Appstore version   Step by step: 1. Serch for TACO HEMINGWAY 2. Select Album Deszcze na Betonie 3. Tap the Switcher Available Offline   Actual result: ...

takapanna

Casual Listener

467 Views

3 replies

0 likes

  • 467 Views
  • 3 replies
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Spotify app logs out alone in my iPhone 5 and all downloaded music disappears

why my Spotify app on my iPhone 5 logs out by it self and lose all my downloaded music? I use the iPhone five in my car just for listening music, but the app continuiosly logs out by it self and let me without my music. Is it a bug on iOS? I halve th...

Visitor

why my Spotify app on my iPhone 5 logs out by it self and lose all my downloaded music? I use the iPhone five in my car just for listening music, but the app continuiosly logs out by it self and let ...

the_squirrel

Casual Listener

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

How many songs do I have already offline in my iphone?

Hi, I know the maximum is 3.333 songs, but how can I know how many songs I already downloaded offline in my iphone? I'm travelling in a couple of days and I'm setting up my phone, so I will appreciate a rapid response Many thanks in advance! Julia

Regular

Hi,   I know the maximum is 3.333 songs, but how can I know how many songs I already downloaded offline in my iphone?   I'm travelling in a couple of days and I'm setting up my phon...

Gundersonrogers

Casual Listener

2923 Views

3 replies

1 likes

  • 2923 Views
  • 3 replies
  • 1 likes

Itunes

Guys, i have always paid premium with itunes, but why can't i find that option anymore?

Newbie

Guys, i have always paid premium with itunes, but why can't i find that option anymore?

Mattosaurus

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!! Fast Forward doing a wierd shuffle

Hey, I'm using Spotify version 5.7.0 on iOS 9.3.3 on an iPad Air. When I do a fast forward, it doesn't use the next song on the playlist, like it should when not on shuffle. It takes a song from the playlist I use the most, Jellybeans. The songs from...

Casual Listener

Hey, I'm using Spotify version 5.7.0 on iOS 9.3.3 on an iPad Air. When I do a fast forward, it doesn't use the next song on the playlist, like it should when not on shuffle. It takes a song from the ...

Mohtion

Casual Listener

1814 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify on ipod

hello,i am new to spotify and i was wondering if could somehow sync downloaded albums with my ipod classic (last generation)?thank you !

Casual Listener

hello, i am new to spotify  and i was wondering if could somehow sync downloaded albums with my ipod classic (last generation)? thank you !

dylan_grey

Roadie

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Missing public playlists

Ok I'm on Spotify free and somehow when I look on my public profile, all my playlists are gone. No one can see my playlists even when they are on public mode. It's not that I'm missing playlists, it's just no one can see my playlists so I'm loosing f...

Casual Listener

Ok I'm on Spotify free and somehow when I look on my public profile, all my playlists are gone. No one can see my playlists even when they are on public mode. It's not that I'm missing playlists, it'...

nathanmier

Casual Listener

610 Views

1 replies

4 likes

  • 610 Views
  • 1 replies
  • 4 likes

discover doesn't get updated

discover/recommended albums doesn't get updated since 2-3 weeks.

Casual Listener

discover/recommended albums doesn't get updated since 2-3 weeks.

joeybeehyding

Newbie

612 Views

3 replies

2 likes

  • 612 Views
  • 3 replies
  • 2 likes

Shuffle play all offline music - playlists AND artists AND albums AND songs?

Is there a way to shuffle play all offline music? I have created a long playlist of singles and playlists of specific artists with full albums. I have now started to save Artists and Albums in the new Library, but now it seems these are almost two se...

Music Fan

Is there a way to shuffle play all offline music?  I have created a long playlist of singles and playlists of specific artists with full albums.  I have now started to save Artists and Albu...

dylan_grey

Roadie

3106 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Sync up my library

Hi!, I was trying to find out how can I sync up the library of spotify between my macbook pro and my iphone 6s. I had added songs to the library of the macbook but they don't appear in the library of my iphone. Thanks!

Casual Listener

Hi!, I was trying to find out how can I sync up the library of spotify between my macbook pro and my iphone 6s. I had added songs to the library of the macbook but they don't appear in the library of...

kbrooksc

Community Legend

2524 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone App will no longer share "now playing" to my followers (band account)

Hey Everyone, This is bugging the **bleep** out of me. I have a "certified" band account and am wondering if this has anything to do with it. The iPhone app used to allow me to share "now playing" with my followers but after the last couple updates i...

Casual Listener

Hey Everyone,    This is bugging the **bleep** out of me. I have a "certified" band account and am wondering if this has anything to do with it. The iPhone app used to allow me to share "...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

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Visitor

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Hubo

Community Legend

863 Views

3 replies

0 likes

  • 863 Views
  • 3 replies
  • 0 likes

all songs dissapeared from mobile

all the songs & artists have dissapeared from my mobile spotify beside from last two songs saved. the 'available offline' option is also off. all playlists still there but only few are available offline checked. spotify on mac is fine. How can i get ...

Newbie

all the songs & artists have dissapeared from my mobile spotify beside from last two songs saved. the 'available offline' option is also off. all playlists still there but only few are available ...

osornios

Spotify Star

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes