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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232617 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114194 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2309 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303954 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129668 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Won't let me select available offline

I had a problem downloading songs to my device that I've added to my library so I unchecked avaible offline. Now when i try and toggle the switch back to make offline it untoggles straight away and won't allow me to select available offline

Casual Listener

I had a problem downloading songs to my device that I've added to my library so I unchecked avaible offline. Now when i try and toggle the switch back to make offline it untoggles straight away and w...

davmc91

Casual Listener

786 Views

2 replies

0 likes

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  • 2 replies
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App crashes

hi guys just letting you know that you're latest app update crashes with iOS 9 , which needs urgent attention

Newbie

hi guys just letting you know that you're latest app update crashes with iOS 9 , which needs urgent attention

rossxjohnson

Newbie

2615 Views

11 replies

5 likes

app crashes
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  • 11 replies
  • 5 likes

Playing with usb in car with iPhone 6

Spotify won't play in my when connected via sub cable. Other Spotify members with iPhone are able to play in my car. Is there a setting on iPhones that must be set a certain way for Spotify to work?

Casual Listener

Spotify won't play in my when connected via sub cable. Other Spotify members with iPhone are able to play in my car. Is there a setting on iPhones that must be set a certain way for Spotify to work?

549 Views

0 replies

0 likes

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Spotify not working

Please help! My Spotify just stopped working out of the blue. It plays a single song and stops playing when I hit next, it shows the next song but remains at 0:00. I've tried logging out of my account and reinstalling but nothing works. Works fine on...

Newbie

Please help! My Spotify just stopped working out of the blue. It plays a single song and stops playing when I hit next, it shows the next song but remains at 0:00. I've tried logging out of my accoun...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
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My spotify premium account doesn't work

Hi everyone! I just paid for the premium version on my iPhone trough the apple service and my Spotify account still on free version.

Newbie

Hi everyone! I just paid for the premium version on my iPhone trough the apple service and my Spotify account still on free version.

osornios

Spotify Star

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
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How do you see which songs are available offline? (My iPad data is full due to this reason)

I would love to be able to see in one location- how many songs have been downloaded and are available offline. So I can remove some and have more room on my iPad! Any tips here?

Newbie

I would love to be able to see in one location- how many songs have been downloaded and are available offline. So I can remove some and have more room on my iPad!    Any tips here? 

osornios

Spotify Star

525 Views

1 replies

0 likes

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  • 1 replies
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Playlist problems

I can't find my playlists after a recent update. However, when I go running with my Nike Running App, I can still select them because it's connected to my Spotify Premium account.Also, when I log out and log in again, Spotify tells me I have a Free a...

Visitor

I can't find my playlists after a recent update. However, when I go running with my Nike Running App, I can still select them because it's connected to my Spotify Premium account. Also, when I log o...

osornios

Spotify Star

595 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Search Function in Offline mode

Hello, i am a (mostly)happy Premium suscriber to the spotify service. I am using an Iphone 4s with 6,1,3 ios. currently, as a paying suscriber have two app choices. the spotify 4iOS app, and the Spotify app. It seems to me that the Spotify app has a ...

Casual Listener

Hello, i am a (mostly)happy Premium suscriber to the spotify service. I am using an Iphone 4s with 6,1,3 ios. currently, as a paying suscriber have two app choices. the spotify 4iOS app, and the Spot...

hanacarl3

Newbie

16044 Views

17 replies

4 likes

  • 16044 Views
  • 17 replies
  • 4 likes

Music interrupted during play&shuffle mode

While I'm listening to my local offline music, the music is interrupted everytime any song ends, even the shuffle button is activated. What is happening?

Newbie

While I'm listening to my local offline music, the music is interrupted everytime any song ends, even the shuffle button is activated. What is happening?

dylan_grey

Roadie

490 Views

1 replies

0 likes

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  • 1 replies
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The app is in offline mode in wi-fi, but it works on 3G

Hi all,today I've started the 3months premium period and downloaded the Spotify app on my iPhone 4S, but sadly it just works on 3G/mobile connection. Instead, if I run it under my home wi-fi, it just stays in offline mode trying to connect without su...

Regular

Hi all, today I've started the 3months premium period and downloaded the Spotify app on my iPhone 4S, but sadly it just works on 3G/mobile connection. Instead, if I run it under my home wi-fi, it ju...

kikkodedo

Regular

995 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Log in with Facebook failed

When I tried to log in (because of unknown reasons I was kicked out of Spotify) it said "you already authorized Spotify". But when I clicked "ok" an error 404 came. Since then I'm not able to log in or change Facebook accounts or anything. It's just ...

Newbie

When I tried to log in (because of unknown reasons I was kicked out of Spotify) it said "you already authorized Spotify". But when I clicked "ok" an error 404 came. Since then I'm not able to log in ...

654 Views

0 replies

0 likes

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Spotify stops playing

Description Spotify stops playing (although it says it is still in play mode) within seconds of me starting a song. Will not even play next song. A more detailed description, using numbered steps 1. First I opened the app 2. Then I pressed play 3. It...

Casual Listener

Description Spotify stops playing (although it says it is still in play mode) within seconds of me starting a song. Will not even play next song.   A more detailed description, using numbe...

design42

Newbie

5774 Views

13 replies

3 likes

  • 5774 Views
  • 13 replies
  • 3 likes

I update my account and it's not working

I updated my account information with Apple and it has not worked

Casual Listener

I updated my account information with Apple and it has not worked

VonettaT

Casual Listener

441 Views

1 replies

0 likes

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  • 1 replies
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Spotify familie

Hoe kan het dat als ik spotify family heb ik wel steeds de melding krijg of ik op iemands anders toestel wil luisteren die ook deel uit maakt van dat abonnement?

Newbie

Hoe kan het dat als ik spotify family heb ik wel steeds de melding krijg of ik op iemands anders toestel wil luisteren die ook deel uit maakt van dat abonnement?

Hubo

Community Legend

630 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to change Facebook accounts

When I installed Spotify on my iPhone yesterday I linked it to the wrong Facebook account. I can't find a way to change Spotify to now use a different Facebook account (on my iPhone). Any suggestions?

Casual Listener

When I installed Spotify on my iPhone yesterday I linked it to the wrong Facebook account. I can't find a way to change Spotify to now use a different Facebook account (on my iPhone). Any suggestions?

JHT

Newbie

27166 Views

29 replies

2 likes

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  • 29 replies
  • 2 likes

Random suggested songs

I've been using Spotify free for probably over a year now but just today while listening to The Lonely Island on shuffle, random Top 40 songs were popping in as "suggested songs". I use Spotify as single-artist stations, any suggestions on how to cur...

Newbie

I've been using Spotify free for probably over a year now but just today while listening to The Lonely Island on shuffle, random Top 40 songs were popping in as "suggested songs". I use Spotify as si...

446 Views

0 replies

0 likes

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spotify on ipod- NO DEVICES TAB

I was trying to sync my songs onto my older ipod (there are instructions for this process online), but in the current version of spotify there is no deviced tab under which to select my ipod. is there any other way to get my music on the ipod? when i...

Newbie

I was trying to sync my songs onto my older ipod (there are instructions for this process online), but in the current version of spotify there is no deviced tab under which to select my ipod. is ther...

bwarren97

Regular

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
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Solved!! from free to premium

Hello,first of all, sorry if my english isn't that good i'm from germany.i used spotify premium for ca 2 years now and i payed it over itunes. yesterday when it would extend automatically i didn't have enough money and clicked downgrade to free so i ...

Newbie

Hello, first of all, sorry if my english isn't that good i'm from germany. i used spotify premium for ca 2 years now and i payed it over itunes. yesterday when it would extend automatically i ...

osornios

Spotify Star

560 Views

1 replies

0 likes

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  • 1 replies
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I can't go premium from the app

I love the app but when I go to upgrade to premium I can only do it from the Apple Store currency not from your website but only from the App so right now I can't listen to my favourite music in my order because I can't find a "upgrade to premium" in...

Newbie

I love the app but when I go to upgrade to premium I can only do it from the Apple Store currency not from your website but only from the App so right now I can't listen to my favourite music in my o...

osornios

Spotify Star

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes