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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233084 Views

27 replies

5 likes

  • 233084 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114640 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2370 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304084 Views

61 replies

16 likes

  • 304084 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129762 Views

19 replies

38 likes

  • 129762 Views
  • 19 replies
  • 38 likes

Recently played artists under me tab not updating

Looked all over the forums for an answer. Under the me tab, my recently played artists have not updated in over three weeks. Same thing when I go to a friends profile. Is this a known issue? It seemed to happen when the the top ten track disappeared.

Casual Listener

Looked all over the forums for an answer. Under the me tab, my recently played artists have not updated in over three weeks. Same thing when I go to a friends profile. Is this a known issue? It s...

brinke

Regular

23627 Views

107 replies

13 likes

bugs
  • 23627 Views
  • 107 replies
  • 13 likes

How to delete all offline music?

Hi- My iPhone is low on memory and so I need to find all the music I've made available offline and delete it.Help?Thanks!Carlo

Newbie

Hi-   My iPhone is low on memory and so I need to find all the music I've made available offline and delete it. Help? Thanks! Carlo 

iwritealot

Casual Listener

1258 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't log in on IOS app but can on web site?

Hi, when trying to log in on my iPad and iPod I am told "Login failed, unable to log in either username or password is incorrect have you signed up for a Spotify account" when using the Facebook login it says " you have already authorised Spotify" if...

Newbie

Hi, when trying to log in on my iPad and iPod I am told  "Login failed, unable to log in either username or password is incorrect have you signed up for a Spotify account"  when using the F...

Acreeves87

Newbie

1142 Views

4 replies

0 likes

  • 1142 Views
  • 4 replies
  • 0 likes

Can't sign into 2 devices

I can't actually get Spotify to sign in on my iPhone it is already signed in on my iPod but it won't let me on iPhone. I have premium so what's happening my password and email is correct cause I've just changed it and my wifi is working fine.

Newbie

I can't actually get Spotify to sign in on my iPhone it is already signed in on my iPod but it won't let me on iPhone. I have premium so what's happening my password and email is correct cause I've j...

osornios

Spotify Star

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Lost all My Songs/albums

Last activity today was adding an album through SAVE. It's the only album and song in my playlist, along with one othe albums m that contained the last song playing in my shuffle.

Casual Listener

Last activity today was adding an album through SAVE. It's the only album and song in my playlist, along with one othe albums m that contained the last song playing in my shuffle.

osornios

Spotify Star

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes

Can't install Spotify

I had to uninstall Spotify because I couldn't open it and now I can't reinstall it, the cloud with the arrow is there but when I press it starts thinking for like a half second then the cloud comes back. I don't know what to do..

Casual Listener

I had to uninstall Spotify because I couldn't open it and now I can't reinstall it, the cloud with the arrow is there but when I press it starts thinking for like a half second then the cloud comes b...

oligussenhoven

Casual Listener

1005 Views

3 replies

0 likes

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  • 3 replies
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Help with spotify, will not open on iphone

Hello! I have been a spotify user for a long time, and this has never happened to me. It started on Sunday, my app wouldnt open. So I said to myself, "oh its okay, maybe just a connection issue." and went along with my day. I tried opening it later, ...

Visitor

Hello! I have been a spotify user for a long time, and this has never happened to me. It started on Sunday, my app wouldnt open. So I said to myself, "oh its okay, maybe just a connection issue." and...

dylan_grey

Roadie

1315 Views

5 replies

1 likes

  • 1315 Views
  • 5 replies
  • 1 likes

Won't let me push the button to upgrade to premium

the button I push to upgrade to premium won't allow me to push it or have another option to push. I don't use a card, I use iTunes card so I have no other way to upgrade. I need helpppp

Newbie

the button I push to upgrade to premium won't allow me to push it or have another option to push. I don't use a card, I use iTunes card so I have no other way to upgrade. I need helpppp😫

Mattosaurus

Community Legend

3524 Views

1 replies

0 likes

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  • 1 replies
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music habits

hello is there any plans to introduce a "flow" option? i mean to play random music "no stop" based on my spotify musical habits.or is there any way for example to make a connection to lastfm scrobbling and play artists based on lastfm?

Music Fan

hello   is there any plans to introduce a "flow" option? i mean to play random music "no stop" based on my spotify musical habits. or is there any way for example to make a connection to last...

Hubo

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Verizon - charging massive data fee for using Spotify on iPhone6

Since May 2016 Verizon has been charging massive data usage fees for using Spotify. In June, it was 18GB! Our normal usage is less than 3GB. My daughter got an iPhone 6 in April. No problem in April. Seriously increase data usage started in May and e...

Casual Listener

Since May 2016 Verizon has been charging massive data usage fees for using Spotify. In June, it was 18GB! Our normal usage is less than 3GB. My daughter got an iPhone 6 in April. No problem in April....

billhunt

Casual Listener

9140 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can't go online / connect on 3g./4g

Every thing is fine on wify. But when I am trying away from home 3g/4g I can't connect. On my iPhone

Casual Listener

Every thing is fine on wify. But when I am trying away from home 3g/4g I can't connect. On my iPhone

Lindgaard

Casual Listener

3197 Views

5 replies

0 likes

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  • 5 replies
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Playlists not found

I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I also can't find it... It's not my playlist so I'm not ...

Newbie

I have a playlist which I foiund a while back which I can use on my Spotify account but I can no longer find it on anyone elses when I try to find it and when I'm using my SPotify through Sonos I als...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Can't log into Spotify app now I've up graded phone

Since I upgraded my iPhone I can't login to Spotify. Keeps say wrong email address or password. I don't use fb to log in. I can login via the internet and my details are correct. Can someone help pls

Newbie

Since I upgraded my iPhone I can't login to Spotify. Keeps say wrong email address or password. I don't use fb to log in. I can login via the internet and my details are correct. Can someone help pls

osornios

Spotify Star

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Help

I have a family plan but it will only let us play music one at a time. Is this supposed to happen?

Newbie

I have a family plan but it will only let us play music one at a time. Is this supposed to happen?

osornios

Spotify Star

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Login Fail connected to Facebook

So my Spotify app (iPhone 6S) logged me out. My account is connected to my Facebook and when I press the Log in with Facebook button, I receieve a login failed notification that says that I'm unable to login, "either username or password is incorrect...

Newbie

So my Spotify app (iPhone 6S) logged me out. My account is connected to my Facebook and when I press the Log in with Facebook button, I receieve a login failed notification that says that I'm unable ...

osornios

Spotify Star

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

New phone data

Hi I recently got a new phone and I re downloaded Spotify back from my App Store,I pay each month for it and on my old phone I didn't have to be connected to wifi or my data to use Spotify if I wanted to listen from my playlist.This phone makes me co...

Newbie

Hi I recently got a new phone and I re downloaded Spotify back from my App Store, I pay each month for it and on my old phone I didn't have to be connected to wifi or my data to use Spotify if I wan...

oligussenhoven

Casual Listener

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Invalid login on iOS

I continue to try and login on my the mobile app on iOS but it continues to say password or username invalid, but yet I can log in to Spotify in the computer

Newbie

I continue to try and login on my the mobile app on iOS but it continues to say password or username invalid, but yet I can log in to Spotify in the computer

osornios

Spotify Star

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Switching from Spotify free to Family plan on Iphone

I downloaded free Spotify to IPhone. Family member wants to add me to plan. After deleting app and trying to get on plan can't. Any suggestions?

Newbie

I downloaded free Spotify to IPhone. Family member wants to add me to plan. After deleting app and trying to get on plan can't. Any suggestions?

osornios

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Add multiple songs to a playlist

Hey guys..I was trying to figure it out (I do not know if it is possible) to add multiple songs to a playlist using an Iphone. I got the latest version and I just cannot do that. Please help me! =D Many thanks!

Visitor

Hey guys.. I was trying to figure it out (I do not know if it is possible) to add multiple songs to a playlist using an Iphone.  I got the latest version and I just cannot do that.   Pl...

user-removed

Not applicable

5016 Views

2 replies

0 likes

  • 5016 Views
  • 2 replies
  • 0 likes