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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30267 Views
  • 13 replies
  • 35 likes
  • 30267 Views
  • 13 replies
  • 35 likes

Solved!! How do I cancel my 7day free premium trial?

I accidentally pressed the free 7 day premium trial on the app, how do I cancel it? It doesn't give me a cancel option of the subscription section on Spotify.

  • Newbie
  • I accidentally pressed the free 7 day premium trial on the app, how do I cancel it? It doesn't give me a cancel option of the subscription section on Spotify.
  • user-removed
  • Not applicable
  • 10125 Views
  • 1 replies
  • 0 likes
  • 10125 Views
  • 1 replies
  • 0 likes

Customer service number or email ? for direct and live help or support ?

I am trying to sync that playlist on my laptop to my iphone 6s but it always gets stuck at download waiting. i have tried the whole delete app re install and sign in and try again many times. i have also uninstalled from desktop too? how do i play th...

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  • Newbie
  • I am trying to sync that playlist on my laptop to my iphone 6s but it always gets stuck at download waiting. i have tried the whole delete app re install and sign in and try again many times. i have ...
  • anjieeeeeeeeee
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

i cant play any song in this playlist

i cant play any of this song but 3months ago i can play all of this song inside this playlist. but how can it is unplayable by today? can someone solve this problem. i tried to find the way to solve the problem everywhere inside this but still cant s...

  • Newbie
  • i cant play any of this song but 3months ago i can play all of this song inside this playlist. but how can it is unplayable by today? can someone solve this problem. i tried to find the way to solve ...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

playlists are not syncing, and local files stops playing 1:34 min into the song

Hi,I have bought a new iphone, the 6s, and after connecting it to my mac all the playlists vanished from the phone, (they are still on the mac). I have tryed to download the playlists again, but nothing happens. I can still see the songs that I have ...

  • Newbie
  • Hi, I have bought a new iphone, the 6s, and after connecting it to my mac all the playlists vanished from the phone, (they are still on the mac). I have tryed to download the playlists again, b...
  • anjieeeeeeeeee
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Spotify will not play songs.

Working off of an iPad, spotify will not play any playlists. It opens and shuffles to a song, but once that's done no music starts and the timeline stays at zero.

  • Casual Listener
  • Working off of an iPad, spotify will not play any playlists. It opens and shuffles to a song, but once that's done no music starts and the timeline stays at zero.
  • Jonny27
  • Newbie
  • 480 Views
  • 5 replies
  • 0 likes
  • 480 Views
  • 5 replies
  • 0 likes

iphone bmw bluetooth metadata problem

Hello, I've tried all the updates but still i can't see metadata on my nbt screen except the first song. Does anyone have the same issue? I don't like to use with usb because it doent have the SEARCH tab. Please let me know if there is any solution.....

  • Casual Listener
  • Hello,   I've tried all the updates but still i can't see metadata on my nbt screen except the first song. Does anyone have the same issue? I don't like to use with usb because it doent have t...
  • antalar
  • Casual Listener
  • 1612 Views
  • 13 replies
  • 1 likes
  • 1612 Views
  • 13 replies
  • 1 likes

No ad-free period

On multiple occassions a day Spotify will play an ad, explaining that by watching the ad you will be given 30 mins of ad free listening. Every time I watch these ads I find myself listening to yet another ad 10 mins later. Could this issue please be ...

  • Newbie
  • On multiple occassions a day Spotify will play an ad, explaining that by watching the ad you will be given 30 mins of ad free listening. Every time I watch these ads I find myself listening to yet an...
  • 488 Views
  • 0 replies
  • 0 likes
  • 488 Views
  • 0 replies
  • 0 likes

Streaming problems. Spotify closes itself

My spotify streams 5 songs and closes itself!!! It happens all the time. I delete and reinstall it. I was a very happy user and now I am thinking of leave spotify.

  • Newbie
  • My spotify streams 5 songs and closes itself!!! It happens all the time. I delete and reinstall it. I was a very happy user and now I am thinking of leave spotify.
  • DasPeter
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Network stack freezes app when on very slow connections

When using iOS app on a very slow but still continuous internet connection with high roundtrip delay such as VSAT/Iridium/Inmarsat (and also possibly rural GPRS/Edge or CDMA450 and similar) the app will sense that it has network availability but the ...

  • Regular
  • When using iOS app on a very slow but still continuous internet connection with high roundtrip delay such as VSAT/Iridium/Inmarsat (and also possibly rural GPRS/Edge or CDMA450 and similar) the app w...
  • 240 Views
  • 0 replies
  • 1 likes
  • 240 Views
  • 0 replies
  • 1 likes

Solved!! How do I delete songs

I used to be able to delete songs from my playlist on Spotify from my iPhone but now u don't see the option anymore, did Spotify remove that option?

  • Music Fan
  • I used to be able to delete songs from my playlist on Spotify from my iPhone but now u don't see the option anymore, did Spotify remove that option?
  • MattSuda
  • Spotify Star
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

iPhone - Spotify continuously deleting my downloaded tracks

I have an iPhone 6 - 128gb memory with approximately 3000 downloaded Spotify songs.Every day it continuously crashes and every so often deletes all my downloaded music.I have ample free memory for these songs and have deleted and reinstalled the appl...

  • Newbie
  • I have an iPhone 6 - 128gb memory with approximately 3000 downloaded Spotify songs. Every day it continuously crashes and every so often deletes all my downloaded music. I have ample free memor...
  • 388 Views
  • 0 replies
  • 0 likes
  • Deleting
    Downloaded music disappears
  • 388 Views
  • 0 replies
  • 0 likes

Where is the volume slider?

No one care about the volume slider??? Connect disappear volume button dissapear!! I do NOT want to use iphone buttons for volume control, i want the volume slider back! Such a crap this upgrade dont like it at all!

  • Casual Listener
  • No one care about the volume slider??? Connect disappear volume button dissapear!! I do NOT want to use iphone buttons for volume control, i want the volume slider back! Such a crap this upgrade dont...
  • chris_t53
  • Casual Listener
  • 3925 Views
  • 2 replies
  • 4 likes
  • 3925 Views
  • 2 replies
  • 4 likes

Payment

It said that I had one free month of Spotify premium but when I've checked my bank it's taken nearly £15 from my account?

  • Newbie
  • It said that I had one free month of Spotify premium but when I've checked my bank it's taken nearly £15 from my account?
  • OviiiOne
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Which devices support Spotify? Full list needed please

Hello all, I signed up for spotify premium and I now realise I can not sync my playlists with my Ipod Nano 6th generation. My question is: What is the FULL list of portable devices (phones or mp3 players) that will support spotify playlists? My need ...

  • Casual Listener
  • Hello all, I signed up for spotify premium and I now realise I can not sync my playlists with my Ipod Nano 6th generation.   My question is:  What is the FULL list of portable devices (ph...
  • Easley8
  • Casual Listener
  • 28126 Views
  • 5 replies
  • 5 likes
  • 28126 Views
  • 5 replies
  • 5 likes

Crashing

Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. Anyone else having a similar problem? It's really an...

  • Regular
  • Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. A...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Crashing

Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. Anyone else having a similar problem? It's really an...

  • Regular
  • Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. A...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Can't Synch to Ipod touch from PC

I'm trying to synch Spotify from my PC to my iPod Nano verion 6.1.6. The iPod is running an older version of Spotify because the newer Spotify won't run on IOS6, and my nano can't upgrade. There is 2 GB space on the nano, and it is connected to the s...

  • Casual Listener
  • I'm trying to synch Spotify from my PC to my iPod Nano verion 6.1.6.  The iPod is running an older version of Spotify because the newer Spotify won't run on IOS6, and my nano can't upgrade. &nb...
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

Spotify won't play certain songs

I recently downloaded the Drake album and I can play the songs on my phone but when I try to connect it to my Bose sound touch the song skips to a different one. Can anyone tell me why?

  • Newbie
  • I recently downloaded the Drake album and I can play the songs on my phone but when I try to connect it to my Bose sound touch the song skips to a different one. Can anyone tell me why?
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Syncing Local Files

I did everything in the steps I even re-installed the app. I have my PC connected via ethernet and my phone via wifi but they're on the same network IDK why it won't sync!

  • Casual Listener
  • I did everything in the steps I even re-installed the app. I have my PC connected via ethernet and my phone via wifi but they're on the same network IDK why it won't sync!
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes