Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I currently have my account linked with facebook. I renewed my premium subscription through apple id but on my account it says my subscription is free. I need help fixing this problem cause I got charged over $12 and didn't even recieve the se...
Casual Listener
Hello, I currently have my account linked with facebook. I renewed my premium subscription through apple id but on my account it says my subscription is free. I need help fixing this problem cause I ...
user-removed
Not applicable
1702 Views
6 replies
0 likes
I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?
Newbie
I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?
user-removed
Not applicable
474 Views
1 replies
0 likes
HelloI am from Australia and am new to Spotify, I have just downloaded the app on my iPhone. I wish to upgrade to premium but am having trouble, I went to the "account" section and it only told me it was a free account but no option to upgrade, how c...
Casual Listener
Hello I am from Australia and am new to Spotify, I have just downloaded the app on my iPhone. I wish to upgrade to premium but am having trouble, I went to the "account" section and it only told me ...
user-removed
Not applicable
758 Views
1 replies
0 likes
Hi I've had Spotify for ages now and yesterday I started the 30 day free trial for Spotify premium now it works fine with wifi but as soon as I come off it stops working, someone please help I really need it to work for aeroplane mode. Thank you
Newbie
Hi I've had Spotify for ages now and yesterday I started the 30 day free trial for Spotify premium now it works fine with wifi but as soon as I come off it stops working, someone please help I really...
selda
Newbie
447 Views
2 replies
0 likes
I'm connecting to Facebook and the screen show that my password is wrong or username is wrong ,but I type my correct account name and password.
Newbie
I'm connecting to Facebook and the screen show that my password is wrong or username is wrong ,but I type my correct account name and password.
272 Views
0 replies
0 likes
I got a message on my iphone saying "your 30 days of offline usage has expired. you need to disable offline mode..." I pay for premium. Why is this happening? How can I fix it? I got premium because I am often without service and liked the feature of...
Newbie
I got a message on my iphone saying "your 30 days of offline usage has expired. you need to disable offline mode..." I pay for premium. Why is this happening? How can I fix it...
wesleybrookes
Casual Listener
7496 Views
3 replies
0 likes
I've been listening to the new The Lonely Island album Popstar: Never Stop Never Stopping, and anytime I select a track, it plays the track before instead. For example: If I select Track 5, it'll start playing Track 4. It's this way through the whole...
Newbie
I've been listening to the new The Lonely Island album Popstar: Never Stop Never Stopping, and anytime I select a track, it plays the track before instead. For example: If I select Track 5, it'll sta...
424 Views
0 replies
0 likes
What's up with this new trend amongst app developers where they neglect to add proper changelog to app updates? I've noticed a 3.90 iOS update today and was curious as to what has changed, and imagine my surprise when the changes are, apparently, "W'...
Newbie
What's up with this new trend amongst app developers where they neglect to add proper changelog to app updates? I've noticed a 3.90 iOS update today and was curious as to what has ...
tuxwarrior
Newbie
1548 Views
2 replies
1 likes
Description Despite songs being on local desktop spotify, connected to wifi, as well as iphone connected to same wifi, songs still greyed out as unavailable - except for one. A more detailed description, using numbered steps 1. Imported MP3 files to ...
Regular
Description Despite songs being on local desktop spotify, connected to wifi, as well as iphone connected to same wifi, songs still greyed out as unavailable - except for one. A mor...
minicoopergirl9
Casual Listener
10401 Views
26 replies
5 likes
My Spotify change from premium to free by it self, why? And how can I fix it?
Regular
My Spotify change from premium to free by it self, why? And how can I fix it?
nillllle
Regular
1151 Views
8 replies
0 likes
http://sport-life.ca/quarterfinaleurowa-tch-portugal-vs-poland-live-football-online-euro-2016/
Regular
http://sport-life.ca/quarterfinaleurowa-tch-portugal-vs-poland-live-football-online-euro-2016/
mor5735
Roadie
486 Views
1 replies
0 likes
My premium spotify account has been acting very sketchy in offline mode; sometimes works but more often doesn't. I got a new iphone and thought that deleting it from my phone and re-installing it on my phone would help. However, I can't install it wi...
Newbie
My premium spotify account has been acting very sketchy in offline mode; sometimes works but more often doesn't. I got a new iphone and thought that deleting it from my phone and re-installing it on ...
711 Views
0 replies
0 likes
Can I charge my account with premium gift card link only using my iphone with out using PC. On the road in Bali and the link will be sent from friend in Sweden.
Newbie
Can I charge my account with premium gift card link only using my iphone with out using PC. On the road in Bali and the link will be sent from friend in Sweden.
Hubo
Community Legend
575 Views
1 replies
0 likes
I just redeemed a new code because my premium was about to expire, though I only have internet access to my laptop for now. Will it update itself on my phone (that I have re-newed premium) so I don't need to download all the songs once again when I'v...
Casual Listener
I just redeemed a new code because my premium was about to expire, though I only have internet access to my laptop for now. Will it update itself on my phone (that I have re-newed premium) so I don't...
ImFawx
Casual Listener
613 Views
2 replies
0 likes
I have an iPhone 6 Plus and am running Spotify version 5.7.0.1055. The app freezes all the time during playback. For example, I will start playing a song. The song will continue to play but the UI freezes and is unresponsive. I can try to press the "...
Regular
I have an iPhone 6 Plus and am running Spotify version 5.7.0.1055. The app freezes all the time during playback. For example, I will start playing a song. The song will continue to play but the UI fr...
Bittencourt
Spotify Star
748 Views
4 replies
0 likes
i am struggling to cancel my spotify premiumn account and need help pls.
Newbie
i am struggling to cancel my spotify premiumn account and need help pls.
Hubo
Community Legend
447 Views
1 replies
0 likes
Playing my songs and half way through the first song the sound will stop but the music cursor continues moving along as if it's still playing. The pause button shows as it would if music was playing.
Newbie
Playing my songs and half way through the first song the sound will stop but the music cursor continues moving along as if it's still playing. The pause button shows as it would if music was playing.
rndlmns
Newbie
600 Views
1 replies
0 likes
I have a Spotify premium account which only works on my MacBook as on my phone it only recognises me as free?! I have logged back in multiple times and I only have one account!
Newbie
I have a Spotify premium account which only works on my MacBook as on my phone it only recognises me as free?! I have logged back in multiple times and I only have one account!
Hubo
Community Legend
1042 Views
6 replies
0 likes
I haven't had Spotify on my phone for a while now but I've recently downloaded it again and every time I go to log in it shows me this pop up
Visitor
I haven't had Spotify on my phone for a while now but I've recently downloaded it again and every time I go to log in it shows me this pop up
mapuya19
Community Legend
3805 Views
2 replies
0 likes
Is anyone having issues finding Airport Expresses and Apple TVs via Airplay on the Spotify iOS app? Sometimes I will see all of my devices, and sometimes I see one or none. This isn't happening with other apps on our two iPhones, but is consistently ...
Newbie
Is anyone having issues finding Airport Expresses and Apple TVs via Airplay on the Spotify iOS app? Sometimes I will see all of my devices, and sometimes I see one or none. This isn't hap...
324 Views
0 replies
0 likes