Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43811 Views

44 replies

10 likes

  • 43811 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109408 Views

116 replies

13 likes

Other
  • 109408 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
  • 1663 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

  • 302013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

  • 127967 Views
  • 19 replies
  • 38 likes

Help

I have a family plan but it will only let us play music one at a time. Is this supposed to happen?

Newbie

I have a family plan but it will only let us play music one at a time. Is this supposed to happen?

osornios

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Login Fail connected to Facebook

So my Spotify app (iPhone 6S) logged me out. My account is connected to my Facebook and when I press the Log in with Facebook button, I receieve a login failed notification that says that I'm unable to login, "either username or password is incorrect...

Newbie

So my Spotify app (iPhone 6S) logged me out. My account is connected to my Facebook and when I press the Log in with Facebook button, I receieve a login failed notification that says that I'm unable ...

osornios

Spotify Star

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

New phone data

Hi I recently got a new phone and I re downloaded Spotify back from my App Store,I pay each month for it and on my old phone I didn't have to be connected to wifi or my data to use Spotify if I wanted to listen from my playlist.This phone makes me co...

Newbie

Hi I recently got a new phone and I re downloaded Spotify back from my App Store, I pay each month for it and on my old phone I didn't have to be connected to wifi or my data to use Spotify if I wan...

oligussenhoven

Casual Listener

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Invalid login on iOS

I continue to try and login on my the mobile app on iOS but it continues to say password or username invalid, but yet I can log in to Spotify in the computer

Newbie

I continue to try and login on my the mobile app on iOS but it continues to say password or username invalid, but yet I can log in to Spotify in the computer

osornios

Spotify Star

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Switching from Spotify free to Family plan on Iphone

I downloaded free Spotify to IPhone. Family member wants to add me to plan. After deleting app and trying to get on plan can't. Any suggestions?

Newbie

I downloaded free Spotify to IPhone. Family member wants to add me to plan. After deleting app and trying to get on plan can't. Any suggestions?

osornios

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Add multiple songs to a playlist

Hey guys..I was trying to figure it out (I do not know if it is possible) to add multiple songs to a playlist using an Iphone. I got the latest version and I just cannot do that. Please help me! =D Many thanks!

Visitor

Hey guys.. I was trying to figure it out (I do not know if it is possible) to add multiple songs to a playlist using an Iphone.  I got the latest version and I just cannot do that.   Pl...

user-removed

Not applicable

5006 Views

2 replies

0 likes

  • 5006 Views
  • 2 replies
  • 0 likes

Solved!! Distorted sound

When I put a song sounds normal but when I lock my iPhone, the song starts to distorting, then I just turn it on and sounds normal, it's just when the screen is locked

Casual Listener

When I put a song sounds normal but when I lock my iPhone, the song starts to distorting, then I just turn it on and sounds normal, it's just when the screen is locked

martha5sos

Casual Listener

3076 Views

2 replies

0 likes

  • 3076 Views
  • 2 replies
  • 0 likes

Can't use anything but library after upgrading to Premium?

Brief description of the issue: I can user Spotify just fine on my desktop, I can play music on my iPhone 6 through that just fine. Whenever I try to use anything but music I've played recently through the phone, I get an error and it looks like my p...

Casual Listener

Brief description of the issue: I can user Spotify just fine on my desktop, I can play music on my iPhone 6 through that just fine. Whenever I try to use anything but music I've played recently throu...

sarahboedner

Casual Listener

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Zahlung funktioniert nicht

Ich habe grade über iTunes ein Premium abo gekauft, mir wurde das Geld abgezogen und in meinem iTunes Konto steht, dass ich Premium aboniert habe. Spotify zeigt trotzdem noch free an, habe die App mehrmals deinstallieren er und neu installiert, geht ...

Newbie

Ich habe grade über iTunes ein Premium abo gekauft, mir wurde das Geld abgezogen und in meinem iTunes Konto steht, dass ich Premium aboniert habe. Spotify zeigt trotzdem noch free an, habe die App me...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

apple iphone 4S

My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..

Casual Listener

My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..

mono118

Casual Listener

1645 Views

5 replies

0 likes

  • 1645 Views
  • 5 replies
  • 0 likes

Local files from Mac to iPhone

I am trying to sync local files from my desktopverion (mac) to my iPhone. I have added the local files to a playlist, which also appears on my iPhone. When I press "available offline" all songs download except for the local files, they are still gray...

Newbie

I am trying to sync local files from my desktopverion (mac) to my iPhone. I have added the local files to a playlist, which also appears on my iPhone. When I press "available offline" all songs downl...

qtlolii

Music Fan

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

[iPhone 6/iOS 8] Spotify app doesn't resume playing music when reconnecting over bluetooth

Sometimes for some reason, the Spotify app is no longer "open" on my iPhone. This can happen anytime of course, but it's most annoying when I get in the car and the phone connects via bluetooth. I expect that the app is still running in the backgroun...

Casual Listener

Sometimes for some reason, the Spotify app is no longer "open" on my iPhone.  This can happen anytime of course, but it's most annoying when I get in the car and the phone connects via bluetooth...

granclou

Newbie

1650 Views

3 replies

2 likes

  • 1650 Views
  • 3 replies
  • 2 likes

What happened with the old appearance of Spotify?

I don't like this one bc everything is like a mess. But am I the only one with this appearance? My brother still has the old one.

Newbie

I don't like this one bc everything is like a mess. But am I the only one with this appearance? My brother still has the old one.

Mattosaurus

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Can't see users public profiles

When I go someone's profile, anybody, there public playlists don't show up. It says they have 0 playlists on the bar where it lists "playlists, followers, following" . but it does show the top 3 public playlists under that where it lists them with al...

Casual Listener

When I go someone's profile, anybody, there public playlists don't show up. It says they have 0 playlists on the bar where it lists "playlists, followers, following" . but it does show the top 3 publ...

007Griselda

Casual Listener

2774 Views

6 replies

2 likes

  • 2774 Views
  • 6 replies
  • 2 likes

Can't download spotify app from app store

While spotify app was updating i deleted it and after that i couldn't download the spotify app from app store anymore.

Newbie

While spotify app was updating i deleted it and after that i couldn't download the spotify app from app store anymore.

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Crash after selecting Available Offline

Environment:ios 9.3iphoneAppstore version Step by step:1. Serch for TACO HEMINGWAY2. Select Album Deszcze na Betonie3. Tap the Switcher Available Offline Actual result:Crash Enjoy and Have nice Day

Casual Listener

Environment: ios 9.3 iphone Appstore version   Step by step: 1. Serch for TACO HEMINGWAY 2. Select Album Deszcze na Betonie 3. Tap the Switcher Available Offline   Actual result: ...

takapanna

Casual Listener

517 Views

3 replies

0 likes

  • 517 Views
  • 3 replies
  • 0 likes

Spotify app logs out alone in my iPhone 5 and all downloaded music disappears

why my Spotify app on my iPhone 5 logs out by it self and lose all my downloaded music? I use the iPhone five in my car just for listening music, but the app continuiosly logs out by it self and let me without my music. Is it a bug on iOS? I halve th...

Visitor

why my Spotify app on my iPhone 5 logs out by it self and lose all my downloaded music? I use the iPhone five in my car just for listening music, but the app continuiosly logs out by it self and let ...

the_squirrel

Casual Listener

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

How many songs do I have already offline in my iphone?

Hi, I know the maximum is 3.333 songs, but how can I know how many songs I already downloaded offline in my iphone? I'm travelling in a couple of days and I'm setting up my phone, so I will appreciate a rapid response Many thanks in advance! Julia

Regular

Hi,   I know the maximum is 3.333 songs, but how can I know how many songs I already downloaded offline in my iphone?   I'm travelling in a couple of days and I'm setting up my phon...

Gundersonrogers

Casual Listener

2967 Views

3 replies

1 likes

  • 2967 Views
  • 3 replies
  • 1 likes

Itunes

Guys, i have always paid premium with itunes, but why can't i find that option anymore?

Newbie

Guys, i have always paid premium with itunes, but why can't i find that option anymore?

Mattosaurus

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Solved!! Fast Forward doing a wierd shuffle

Hey, I'm using Spotify version 5.7.0 on iOS 9.3.3 on an iPad Air. When I do a fast forward, it doesn't use the next song on the playlist, like it should when not on shuffle. It takes a song from the playlist I use the most, Jellybeans. The songs from...

Casual Listener

Hey, I'm using Spotify version 5.7.0 on iOS 9.3.3 on an iPad Air. When I do a fast forward, it doesn't use the next song on the playlist, like it should when not on shuffle. It takes a song from the ...

Mohtion

Casual Listener

1901 Views

2 replies

0 likes

  • 1901 Views
  • 2 replies
  • 0 likes