iPhone Can't Login

[James163]

Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.

[jennamarguerite]

I am having the same issue! 

[tcuhail]

Same here, for almost a week now...  I updated the app, then deleted and reinstalled the app, still a no go.

[jennamarguerite]

I did the same thing. It just keeps saying my password is incorrect even though it is allowing me to log in with the same password and username on the computer.

[James163]

It still doesn't work....

[James163 · Accepted solution]

Found the solution from another thread.  iOS app uses USERNAME to login as oppose to User Email to login with the web version.

I entered my USERNAME as labeled on the login (sorry for not seeing it before when I was in my car about to drive off, trying to start the app in the dark as usual for some tunes, only to find I have to login manually), and now it works.

[tcuhail]

Hooray!!!!  Thank you.  I never would have noticed that.  It worked!  ... and now back to the music...  🙂