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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44039 Views

44 replies

10 likes

  • 44039 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109660 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1677 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302136 Views

62 replies

16 likes

  • 302136 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128040 Views

19 replies

38 likes

  • 128040 Views
  • 19 replies
  • 38 likes

Playing time

How do I see the playingtime (I dont really know how to translate from swedish...) of a playlist? I mean how long it is, in hours and minutes.

Newbie

How do I see the playingtime (I dont really know how to translate from swedish...) of a playlist? I mean how long it is, in hours and minutes.

Bittencourt

Spotify Star

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes

Help on collaborative playlist

hello everyone! last week i made a collaborative playlist for my gym so everyone in the classes can add music and listen to it, but i've detected some problems with iphone users that can neither open or find the playlist... i created it in the window...

Community Legend

hello everyone!   last week i made a collaborative playlist for my gym so everyone in the classes can add music and listen to it, but i've detected some problems with iphone users that can nei...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Clearing albums songs and saved artist

I have way to many songs albums and artist saved, how can I clear it all out without loosing my subscription

Casual Listener

I have way to many songs albums and artist saved, how can I clear it all out without loosing my subscription

Bittencourt

Spotify Star

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Disabling device linking/syncing

I was driving home and listening to spotify on my phone in my car. Suddenly the music stops. I press play and its a completely different song. It turns out while I was listening my wife started spotify on the Amazon Echo at home and my music stopped ...

Casual Listener

I was driving home and listening to spotify on my phone in my car. Suddenly the music stops. I press play and its a completely different song. It turns out while I was listening my wife started spoti...

Snj832000

Newbie

955 Views

3 replies

0 likes

multiple devices
  • 955 Views
  • 3 replies
  • 0 likes

Error 404 - Facebook is already autorisiert

Hello, at first sorry for the bad english, i'am from germany.The problem is only on my Iphone, i can't login with my facebook profile because spotify-app say that there is an Error 404, at least spotify show that it is already autorisiert by facebook...

Newbie

Hello,   at first sorry for the bad english, i'am from germany. The problem is only on my Iphone, i can't login with my facebook profile because spotify-app say that there is an Error 404, at...

353 Views

0 replies

0 likes

  • 353 Views
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Help me!!

So I logged into Spotify on my cell phone usually it's on my bf's phone. We thought it would sync from he's phone to mine with the same account. It wouldn't let me so I pressed forget password to I did that now it won't let me log in at all on my bf'...

Visitor

So I logged into Spotify on my cell phone usually it's on my bf's phone. We thought it would sync from he's phone to mine with the same account. It wouldn't let me so I pressed forget password to I d...

osornios

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!! Clicking "save" downloads an album?

Hello all,This is my first time posting a question because just recently bought premium. I have been able to get the hang of saving music to my library and also making specific songs/albums available offline, but recently I have ran into a problem. R...

Casual Listener

Hello all, This is my first time posting a question because just recently bought premium. I have been able to get the hang of saving music to my library and also making specific songs/albums avail...

prinzmaus

Community Legend

1699 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Tengo problema con entrar

Hola tengo un problema al entrar en la App dice que mi contraseña está mal y ya restaure mi contraseña y sigue sin dejarme entrar

Newbie

Hola tengo un problema al entrar en la App dice que mi contraseña está mal y ya restaure mi contraseña y sigue sin dejarme entrar 

325 Views

0 replies

0 likes

  • 325 Views
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Problème de connexion Musixmatch

Bonjour,Musixmatch ne reconnait pas mon compte Spotify, ça fonctionne pourtant avec un autre compte que le mien ! Que faut-il faire ?Merci d'avance !

Newbie

Bonjour, Musixmatch ne reconnait pas mon compte Spotify, ça fonctionne pourtant avec un autre compte que le mien ! Que faut-il faire ? Merci d'avance !

413 Views

0 replies

0 likes

  • 413 Views
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Superuser Contribution Premium

I´m trying to buy Spotify Premium, but every time that I finalize the card error, but I know that´s everything okay with my card. What I need to do?

Newbie

I´m trying to buy Spotify Premium, but every time that I finalize the card error, but I know that´s everything okay with my card. What I need to do?

meahtenoha

Spotify

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Solved!! Não consigo baixar playlist

Em certo momento eu não sou capaz de baixar nenhuma música a mais, sou obrigado a deletar uma playlist e adicionar a que eu desejo, mesmo sendo que meu iPod contém 12gb de espaço livre.

Casual Listener

Em certo momento eu não sou capaz de baixar nenhuma música a mais, sou obrigado a deletar uma playlist e adicionar a que eu desejo, mesmo sendo que meu iPod contém 12gb de espaço livre.

Bittencourt

Spotify Star

2502 Views

4 replies

0 likes

ipod
Playlist download problem
  • 2502 Views
  • 4 replies
  • 0 likes

no more inbox in spotify iOS app?

One of the big reasons I subscribe to Spotify's premium service is convenience, which also includes ability to send and receive songs/recommendations from friends. It appears the inbox feature has been removed -- I can't find it anywhere in the app. ...

Music Fan

One of the big reasons I subscribe to Spotify's premium service is convenience, which also includes ability to send and receive songs/recommendations from friends.    It appears the inbox...

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

Can't download app

I have spotify premium on my PC, but can't download app to my iPhone;(Probably because beforey Apple ID was registered in Russia, now I changed address but it's still the same, I even don't have app in my apple storeAny solution?

Casual Listener

I have spotify premium on my PC, but can't download app to my iPhone;( Probably because beforey Apple ID was registered in Russia, now I changed address but it's still the same, I even don't have ap...

Bittencourt

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Sometimes unable to play downloaded songs.

I am a premium account holder, and every now and again I am unable to play any downloaded songs when I am not in a wifi area.I can play them most of the time, but sometimes the available offline button is moved to the left and I cant play them. When ...

Newbie

I am a premium account holder, and every now and again I am unable to play any downloaded songs when I am not in a wifi area. I can play them most of the time, but sometimes the available offline bu...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

My iPhone app doesn't recognize my Premium account anymore

Hi, I have never before had problems with Spotify app for iPhone (well except app crashing every now and then, but that has improved). I started having problems with my Premium account. I upgraded to Premium account some time ago, and I have been usi...

Casual Listener

Hi,   I have never before had problems with Spotify app for iPhone (well except app crashing every now and then, but that has improved). I started having problems with my Premium account. I up...

kriznikb

Casual Listener

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

No premium button

I normally buy Spotify premium off my iPhone using iTunes gift cards. But for the past month I have not been able to because when I got to "account" in settings the "get premium" button/option isn't there. It only displays "subscription - Free". I've...

Newbie

I normally buy Spotify premium off my iPhone using iTunes gift cards. But for the past month I have not been able to because when I got to "account" in settings the "get premium" button/option isn't ...

haren

Newbie

851 Views

2 replies

1 likes

  • 851 Views
  • 2 replies
  • 1 likes

Logging in

Hi I can't log in I broke my phone and lost my account information but I pay for it for can I recover my account? And emailing then doesn't help they say to come here Someone help I'm wasting my money and I want my music back!

Newbie

Hi I can't log in I broke my phone and lost my account information but I pay for it for can I recover my account? And emailing then doesn't help they say to come here Someone help I'm wasting my mone...

prinzmaus

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Can't open playlist from Facebook mobile app

Hello, The link I am using to share a playlist on the Facebook mobile app is not working properly. It is continually saying on the app that Spotify cannot open the link. I am trying to make a collaborative playlist for my Facebook friends to add song...

Casual Listener

Hello,   The link I am using to share a playlist on the Facebook mobile app is not working properly. It is continually saying on the app that Spotify cannot open the link.   I am trying...

iamleek

Community Legend

1446 Views

4 replies

0 likes

  • 1446 Views
  • 4 replies
  • 0 likes