Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37306 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102927 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431606 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299255 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Em certo momento eu não sou capaz de baixar nenhuma música a mais, sou obrigado a deletar uma playlist e adicionar a que eu desejo, mesmo sendo que meu iPod contém 12gb de espaço livre.
Em certo momento eu não sou capaz de baixar nenhuma música a mais, sou obrigado a deletar uma playlist e adicionar a que eu desejo, mesmo sendo que meu iPod contém 12gb de espaço livre.
Spotify Star
2486 Views
4 replies
0 likes
One of the big reasons I subscribe to Spotify's premium service is convenience, which also includes ability to send and receive songs/recommendations from friends. It appears the inbox feature has been removed -- I can't find it anywhere in the app. ...
One of the big reasons I subscribe to Spotify's premium service is convenience, which also includes ability to send and receive songs/recommendations from friends. It appears the inbox...
428 Views
0 replies
1 likes
I have spotify premium on my PC, but can't download app to my iPhone;(Probably because beforey Apple ID was registered in Russia, now I changed address but it's still the same, I even don't have app in my apple storeAny solution?
I have spotify premium on my PC, but can't download app to my iPhone;( Probably because beforey Apple ID was registered in Russia, now I changed address but it's still the same, I even don't have ap...
Spotify Star
399 Views
1 replies
0 likes
I am a premium account holder, and every now and again I am unable to play any downloaded songs when I am not in a wifi area.I can play them most of the time, but sometimes the available offline button is moved to the left and I cant play them. When ...
I am a premium account holder, and every now and again I am unable to play any downloaded songs when I am not in a wifi area. I can play them most of the time, but sometimes the available offline bu...
450 Views
0 replies
0 likes
Hi, I have never before had problems with Spotify app for iPhone (well except app crashing every now and then, but that has improved). I started having problems with my Premium account. I upgraded to Premium account some time ago, and I have been usi...
Hi, I have never before had problems with Spotify app for iPhone (well except app crashing every now and then, but that has improved). I started having problems with my Premium account. I up...
Casual Listener
564 Views
1 replies
0 likes
Casual Listener
825 Views
1 replies
1 likes
I normally buy Spotify premium off my iPhone using iTunes gift cards. But for the past month I have not been able to because when I got to "account" in settings the "get premium" button/option isn't there. It only displays "subscription - Free". I've...
I normally buy Spotify premium off my iPhone using iTunes gift cards. But for the past month I have not been able to because when I got to "account" in settings the "get premium" button/option isn't ...
Newbie
833 Views
2 replies
1 likes
Hi I can't log in I broke my phone and lost my account information but I pay for it for can I recover my account? And emailing then doesn't help they say to come here Someone help I'm wasting my money and I want my music back!
Hi I can't log in I broke my phone and lost my account information but I pay for it for can I recover my account? And emailing then doesn't help they say to come here Someone help I'm wasting my mone...
Community Legend
458 Views
1 replies
0 likes
Hello, The link I am using to share a playlist on the Facebook mobile app is not working properly. It is continually saying on the app that Spotify cannot open the link. I am trying to make a collaborative playlist for my Facebook friends to add song...
Hello, The link I am using to share a playlist on the Facebook mobile app is not working properly. It is continually saying on the app that Spotify cannot open the link. I am trying...
Community Legend
1421 Views
4 replies
0 likes
I get this error message when I try to add the group "Dream Junkies" as a Artsit Radio station. I tried in on my computer Windows 7 and on my cell phone which android 5.1.1. Also my person laptop which is Windows 10.
I get this error message when I try to add the group "Dream Junkies" as a Artsit Radio station. I tried in on my computer Windows 7 and on my cell phone which android 5.1.1. Also my person laptop whi...
529 Views
0 replies
0 likes
Hi, Please help. I have 106gb free on my iphone. I have many mp3 songs in my playlist. But spotify won't sync them. When I click on that missing mp3 file on my phone, the song plays on my computer! Why won't it download and sync on my phone? Thanks! ...
Hi, Please help. I have 106gb free on my iphone. I have many mp3 songs in my playlist. But spotify won't sync them. When I click on that missing mp3 ...
Spotify Star
430 Views
1 replies
0 likes
My friends and I follow eachothers playlists. We add songs to it multiple times a week. We used to receive a notification whenever a song was added e.g. [song] by [artist] was added to [playlist] but I, and many of my friends, haven't received these ...
My friends and I follow eachothers playlists. We add songs to it multiple times a week. We used to receive a notification whenever a song was added e.g. [song] by [artist] was added to [playlist] but...
Spotify Star
1925 Views
1 replies
0 likes
Is there a sleep timer function for Spotify on iPhone? If not it would be a great idea.
Is there a sleep timer function for Spotify on iPhone? If not it would be a great idea.
Newbie
92675 Views
5 replies
4 likes
Every time I try to play a song, Spotify keeps restarting the song over and over again nonstop or it keeps switching to the next song every second. I am unable to listen to any music because it restarts/switches every second. I have tried deleting th...
Every time I try to play a song, Spotify keeps restarting the song over and over again nonstop or it keeps switching to the next song every second. I am unable to listen to any music because it resta...
1275 Views
0 replies
0 likes
my Spotify account isn't on premium even though when I check my apple account it say that I am. I paid the fee for this month already but it would not activate my Spotify
my Spotify account isn't on premium even though when I check my apple account it say that I am. I paid the fee for this month already but it would not activate my Spotify
Spotify Star
432 Views
1 replies
0 likes
I clicked the link to buy 3 months for 0,99€But when i payed, i payed 10€ and now i have spotify just for one month but normally i should pay 0,99€ for 3 month. Pls help me
I clicked the link to buy 3 months for 0,99€ But when i payed, i payed 10€ and now i have spotify just for one month but normally i should pay 0,99€ for 3 month. Pls help me
Spotify Star
1047 Views
6 replies
0 likes
Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any PIN so that i can go premium.please help thanx
Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any P...
520 Views
0 replies
0 likes
I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new
I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new
468 Views
0 replies
0 likes
I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account
I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account
333 Views
0 replies
0 likes
Hi there,Hoping to get some help/advise.I downloaded Spotify a few months ago and have since tried the free trail period. Really enjoyed having access to all the music and being able to play songs when im out of wifi or cellular coverage. I have sinc...
Hi there, Hoping to get some help/advise. I downloaded Spotify a few months ago and have since tried the free trail period. Really enjoyed having access to all the music and being able to play ...
Roadie
1283 Views
4 replies
0 likes
