Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

244736 Views

56 replies

13 likes

  • 244736 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160965 Views

507 replies

108 likes

  • 160965 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109118 Views

19 replies

38 likes

  • 109118 Views
  • 19 replies
  • 38 likes

Discover weekly

Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!

Newbie

Discover weekly isn't even in the same ballpark to the music that I listen to. Is there a way to reset this or fix it? I would like to use this!

Jayb72

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Premium Not Working

I had Spotify Free and paid for Spotify Premium.It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the download and that premium couldn't be purchased? I've delete...

Casual Listener

I had Spotify Free and paid for Spotify Premium. It shows up on my iTunes bill as the subscription being paid for yet it won't upload on my app. It keeps saying the there was an error in the downloa...

Shannon492

Casual Listener

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Touch preview stopped working

Since last week, the touch preview stopped working on albums, playlists and tracks. Isn't working on both iPad and iPhone with iOS 9.2.1 and Spotity: 4.9.0.833. It only works on my saved playlists, songs, albums and artists, but no on explore, so dis...

Casual Listener

Since last week, the touch preview stopped working on albums, playlists and tracks. Isn't working on both iPad and iPhone with iOS 9.2.1 and Spotity: 4.9.0.833.   It only w...

MattSuda

Spotify Star

8038 Views

8 replies

3 likes

  • 8038 Views
  • 8 replies
  • 3 likes

"Search Failed..." on IPod Touch 3G.

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a message "Search Failed. This search failed, please ...

Newbie

Hello. I've got really big problem with spotify on my IPod Touch 3G. For a few days Spotify app can not work properly on my device. When I want to search artist, track, album in the app, I receive a ...

Manu244

Regular

1000 Views

2 replies

2 likes

  • 1000 Views
  • 2 replies
  • 2 likes

access spotify from abroad

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

Regular

I have spotify premium but cannot access my account from abroad. This has not been a problem before.

OviiiOne

Community Legend

391 Views

4 replies

0 likes

  • 391 Views
  • 4 replies
  • 0 likes

Songs stop and playlists won't play - Spotify rendered pointless!

I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the entire track, but then will not move on to the next ...

Newbie

I was hoping someone could help. I am "playing" Spotify on my iPhone but when I first click on a song it will not play past the first few seconds, I will then re-click the song and it will play the e...

MattSuda

Spotify Star

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Toggle between clean/explicit albums on mobile

When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify app.

Regular

When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify ap...

888margo888

Gig Goer

974 Views

2 replies

0 likes

  • 974 Views
  • 2 replies
  • 0 likes

can't send songs to friends

Hello! On my mobile app, I can't send songs to friends. Also, my friends are saying they can't send songs to me. This is frustrating.

Casual Listener

Hello!   On my mobile app, I can't send songs to friends. Also, my friends are saying they can't send songs to me. This is frustrating. 

city1ights

Casual Listener

971 Views

5 replies

0 likes

  • 971 Views
  • 5 replies
  • 0 likes

Solved!! Can i sync my Ipod nano with spotify?

I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont recognizes the ipod and dont pops up the bar "devic...

Newbie

I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont ...

hkite1990

Newbie

77779 Views

11 replies

0 likes

  • 77779 Views
  • 11 replies
  • 0 likes

Songs from mac to iPod

HI. I have songs on my mac. that I want to have over too my ipod. bud they dont synk to offline. I have bougt mac and ipod in 2015. and software is updatet. i have tried to reinstall spotify on mac and ipod... but the problem is still there.and mac a...

Casual Listener

HI.   I have songs on my mac. that I want to have over too my ipod. bud they dont synk to offline.    I have bougt mac and ipod in 2015. and software is updatet.  i have trie...

Carmen81

Casual Listener

381 Views

4 replies

0 likes

  • 381 Views
  • 4 replies
  • 0 likes

How to share music with members of family plan who aren't on Facebook?

I've read the other threads on this topic but can't find a clear, definitive answer. I've been a Spotify user through my Facebook account for several years now. This Christmas I bought a family plan for my four family members, none of whom use Spotif...

Casual Listener

I've read the other threads on this topic but can't find a clear, definitive answer.  I've been a Spotify user through my Facebook account for several years now.  This Christmas I bought a ...

gdesarrollos

Casual Listener

4261 Views

3 replies

1 likes

  • 4261 Views
  • 3 replies
  • 1 likes

Spotify storage and now playing list

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I assume that they are saved to the Phone's memory??...

Newbie

Hi I can't download apps on my phone at the moment as Spotify is taking up 1.3 FB. I only have one or two albums saved as offline, does this sound about right 1.3gb. When you save albums to offline I...

Bittencourt

Spotify Star

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

No way to organise / move playlists in app

Hi, I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program. This is completely unacceptable in today's portable device culture. PLEASE implement the ability to move playlists on the app as s...

Music Fan

Hi,   I've seen this answered - that the only way to move / organise playlists in spotify is through the desktop program.   This is completely unacceptable in today's portable device cu...

jameslondon74

Music Fan

4295 Views

2 replies

15 likes

  • 4295 Views
  • 2 replies
  • 15 likes

Locked screen - Spotify plays even when unloaded

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify is playing music, but when I unlock it, the app is...

Newbie

When I have the Spotify app closed - it is shut down and not running on the Iphone 6 - and I get in my car (2015 Cadillac SRX), Spotify will still play music - when I check the locked screen, Spotify...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

No songs/albums/artists appear offline, only playlists

I have Spotify premium as I do not have 3/4G on my phone so listening to Spotify offline is a neccesity for me. However, I can pick an individual song as it says I have none and can only choose one of my playlists. I have all of my songs saved on my ...

Newbie

I have Spotify premium as I do not have 3/4G on my phone so listening to Spotify offline is a neccesity for me. However, I can pick an individual song as it says I have none and can only choose one o...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

iOS app Menu location

On my iPhone, the menu is at the side, and to open it you have to slide your finger. But I see my friend has the menu with all its parts on the bottom of the screen, and that makes it accessible from anywhere, easier to use and simpler. We both have ...

Newbie

On my iPhone, the menu is at the side, and to open it you have to slide your finger. But I see my friend has the menu with all its parts on the bottom of the screen, and that makes it accessible from...

MattSuda

Spotify Star

1786 Views

3 replies

0 likes

Menu iOS iPhone app
  • 1786 Views
  • 3 replies
  • 0 likes

Local Files completely don't work

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work in either of the apps, and renaming them or redire...

Regular

I am completely frustrated because absolutely none of my local files are working on my iPod or Samsung Note 4. They're all completely greyed out on the plaaylists, the local files folder doesn't work...

ahnayk

Newbie

599 Views

1 replies

1 likes

  • 599 Views
  • 1 replies
  • 1 likes

Problems with Windows PC local files on IPhone

Hi,I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone.I have problems to visualize on my iphone local files I have on desktop version.I try the following steps:- Load my files in Local files section on the...

Regular

Hi, I have desktop version of spotify premium running on a Windows 10 PC and IPhone app on my phone. I have problems to visualize on my iphone local files I have on desktop version. I try the foll...

gendis1979

Regular

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Music pauses shortly after starting streaming from phone to chormecast (gen 1)

So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it sets up and starts playing fine, but after a short w...

Newbie

So I've been having this problem consistently since Spotify relseased chromecast support. When I first start the stream from spotify on iPhone (6, iOS 9.2.1) to Chromecast (gen 1, fw 1.17.46278) it s...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

IPod Touch

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying for premium for a while. So now it says I'm on a t...

Newbie

I just purchased the latest iPod touch. I thought I would be able to download and LISTEN OFFLINE, but I don't even see that option. It started out saying I was on a FREE account, but I've been paying...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes