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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227152 Views

53 replies

13 likes

  • 227152 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151814 Views

507 replies

108 likes

  • 151814 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106325 Views

19 replies

38 likes

  • 106325 Views
  • 19 replies
  • 38 likes

My Starred list on PC doesnt shop up on my iphone

Hello, As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a duplicate. Apparently Spotify keeps starred playlists seperat...

Newbie

Hello,   As I stated in the subject, my "starred" playlist on Pc doesnt sync with my iphone. A while back I noticed that I had 2 "starred" playlists and deleted one of them thinking it was a d...

Juan

Spotify Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Spotify Not Scrobbling to Last.fm When Played on Phone

When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.fm, but the tracks are not scrobbled. I have uninstalled ...

Music Fan

When I play Spotify on my laptop, it scrobbles tracks to my Last.fm. However, when I play it from my phone it does not scrobble to Last.fm. I have scrobbling enabled and it's connected to Last.f...

an-ja-ler

Music Fan

904 Views

2 replies

0 likes

  • 904 Views
  • 2 replies
  • 0 likes

Collection sync function

It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then reopen it, to be able to see the new songs. I understand...

Gig Goer

 It appears to me that the collections do not sync automatically. When I add a song to my collection on my iPhone, it does not appear on my iPad. I have to close the program on my iPad, and then...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Music won't play at all

I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pause button shows as if the song is playing, but the ...

Casual Listener

I on Premium on iPhone 6 and the app has been working fine so far until a few days ago when it would only play half way though the song and then stop. Now, it won't play the song at all. The play/pau...

KadriK

Casual Listener

412 Views

3 replies

0 likes

  • 412 Views
  • 3 replies
  • 0 likes

How to delete album offline on iOS ?

Hello I have a problem, i can't delete Album offline on Apps Spotify on iOS 9.2 All album is same this : https://i.imgur.com/lah2MWp.jpg Any idea ? Thanks

Visitor

Hello   I have a problem, i can't delete Album offline on Apps Spotify on iOS 9.2   All album is same this : https://i.imgur.com/lah2MWp.jpg   Any idea ?   Thanks

user-removed

Not applicable

1670 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Playlist Order is Reversed

Hello, I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS... Ever since I had a whole ordeal with me trying to change my Premium from stand...

Music Fan

Hello,   I know this has been posted and asked about time and time again, but cannot find a proper solution to the following issue in the latest version of Spotify on iOS...   Ever sinc...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

extremely slow downloads to offline sync iphone. some songs not downloading

looked at dozens of old threads seems to be very old issue can't find clear solution iphone 4s if the screen turns off (because it literally takes 10 minutes to sync one song) the "loading" star icon becomes a grey arrow and the track gets skipped (s...

Newbie

looked at dozens of old threads   seems to be very old issue   can't find clear solution    iphone 4s   if the screen turns off (because it literally takes 10 minutes...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Spotify's UI is getting in my way. Help?

Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual frusterations when I use this service are shared b...

Newbie

Every time I use Spotify I get so unbelievably frusterated at the absolutely backwards UI. This post is seeking help on specific issues, but I would also feel better just knowing some of my perpetual...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Problems Connecting on iPhone

For the last few weeks when I would open the spotify app I would get a message that I wasnt connected (even though I have full bars and am connected to wifi). I would search my playlist and be able to play 1-2 songs before it would simply stop playin...

Casual Listener

For the last few weeks when I would open the spotify app I would get a message that I wasnt connected (even though I have full bars and am connected to wifi).  I would search my playlist and be ...

unicorn12345667

Newbie

904 Views

4 replies

1 likes

  • 904 Views
  • 4 replies
  • 1 likes

Spotify

I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?

Newbie

I acsedntly clicked on Spotify 7 day free trial but it's been 8 days and it's still going will I be charged?

kbrooksc

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

I CANT LOG IN!!

I just paid my first month, and I try to log in in the app on my Iphone 6.I used the same account name and the same password as I do Online even do it says that I did wrong.I tried many times and im pretty sure that I doing it right, also I turn down...

Newbie

 I just paid my first month, and I try to log in in the app on my Iphone 6. I used the same account name and the same password as I do Online even do it says that I did wrong. I tried many tim...

Swanny

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Local files playing on laptop but not iPhone/not synchronizing!

Alright hi. So I have a problem that my local files WILL play normally on my laptop and then I've added them on an list that works offline. However, my iPhone 6 says that the track can't be played cause it hasn't been synched. I'm so goddamn tired of...

Regular

Alright hi. So I have a problem that my local files WILL play normally on my laptop and then I've added them on an list that works offline. However, my iPhone 6 says that the track can't be played ca...

katrinascarlett

Regular

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Can't Figure Out How to Switch Back to Phone From Computer After Accidentally Answering Prompt

When I start playing Spotify in my car after listening on my computer it prompts me to switch to my phone.. most of the time i accidentally select my computer which is the default option for some reason (if I'm opening it on my phone don't you think ...

Casual Listener

When I start playing Spotify in my car after listening on my computer it prompts me to switch to my phone.. most of the time i accidentally select my computer which is the default option for some rea...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Spotify connect problemas

Cuando intento manejar spotify en el ipad o en chromecast con mi iphone, no me deja escucharlo. Elijo el dispositivo ( ipad o chromecast ) donde quiero escucharlo con el iphone, pero despues de 1 segundo vuelve automaticamente a escucharse por el iph...

Casual Listener

Cuando intento manejar spotify en el ipad o en chromecast con mi iphone, no me deja escucharlo. Elijo el dispositivo ( ipad o chromecast ) donde quiero escucharlo con el iphone, pero despues de 1 seg...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Spotify crashes on LTE / car bluetooth

Hi there, Brief description of the issue: Spotify crashes on LTE / connected with car bluetoothSteps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetoothstarting Spotifyloading screen won't disappear and the iPhone isn't respondin...

Casual Listener

Hi there,   Brief description of the issue: Spotify crashes on LTE / connected with car bluetooth Steps to reproduce the issue: connecting my iPhone to my Ford Fiesta-Bluetooth starting S...

oneforkshort

Casual Listener

2393 Views

7 replies

0 likes

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  • 7 replies
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Boton explorar desaparecido/Explore option has gone

Please help me!!! No me aparece el boton de explorar en el escritorio!! En su lugar aparece un nuevo boton que pone lo nuevo. Ya no puedo buscar playlists nuevas!!! Estoy decepcionada! my explore button has gone!! Now i cant enyoy of new playlists!! ...

Newbie

Please help me!!!   No me aparece el boton de explorar en el escritorio!! En su lugar aparece un nuevo boton que pone lo nuevo. Ya no puedo buscar playlists nuevas!!! Estoy decepcionada! &nbs...

1123 Views

0 replies

0 likes

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HELP I TRIED EVERYTHING IPHONE WILL NOT SYNC TO SPOTIFY

I deleted all possible devices yet it does not show my iphone when I try to sync and I keep getting the message that over 3 devices are synced, it is frustrating I did everything I could. Can I speak to a spotify representative on the phone or maybe ...

Regular

I deleted all possible devices yet it does not show my iphone when I try to sync and I keep getting the message that over 3 devices are synced, it is frustrating I did everything I could. Can I speak...

Thatstupidcrayo

Regular

717 Views

4 replies

0 likes

  • 717 Views
  • 4 replies
  • 0 likes

Iphone will not sync offline

I have searched absolutely everywhere and I can not find an answer for this! ALL my devices say the maximum of three devices have been synced. Even after I remove all offline devices and even after I do so the only thing that syncs as an offline devi...

Regular

I have searched absolutely everywhere and I can not find an answer for this! ALL my devices say the maximum of three devices have been synced. Even after I remove all offline devices and even after I...

user-removed

Not applicable

441 Views

4 replies

0 likes

  • 441 Views
  • 4 replies
  • 0 likes

Output file format for DAC.

I use Spotify on an iPad2. I want to use a DAC (Digital Audio Converter) between the iPad and my HIFI system.To select he right DAC, I need to know the file format generated by the iPad. Can someone tell me? Thanks

Music Fan

 I use Spotify on an iPad2. I want to use a DAC (Digital Audio Converter) between the iPad and my HIFI system. To select he right DAC, I need to know the file format generated by the iPad. Can ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes