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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37311 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102937 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299260 Views

61 replies

16 likes

  • 299260 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126042 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Share current playing with another user

Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time.I will give an example to clarify. I have a family account with my girlfriend, I would like to 'hook' to what she is lis...

Newbie

Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time. I will give an example to clarify. I have a family account with my ...

669 Views

0 replies

1 likes

current playlist
share music
synchronize
  • 669 Views
  • 0 replies
  • 1 likes

Songs that have multiple artists no longer display all names

For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking at a song, like this: But when you actually play a s...

Casual Listener

For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking a...

1060 Views

0 replies

0 likes

artist names
multiple artists
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cannot get my iPod 3rd generation to sync with spotify web player

Hello everyone,i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not allowed to have them at work. when i bought it i was...

Newbie

Hello everyone, i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not...

630 Views

0 replies

0 likes

  • 630 Views
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Could not find Spotify network

Using Spotify in iPhone 6, all iOS and apps up to date.Taking advantage of the Premium account offered through my mobile carrier.Initially Spotify would not recognize my Premium. I browsed community and followed the suggestion of deleting Spotify and...

Casual Listener

Using Spotify in iPhone 6, all iOS and apps up to date. Taking advantage of the Premium account offered through my mobile carrier. Initially Spotify would not recognize my Premium. I browsed commun...

Whiskeyjaxx

Casual Listener

3536 Views

5 replies

2 likes

  • 3536 Views
  • 5 replies
  • 2 likes

local files

I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases

Newbie

I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
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How to sync for non premium

I use to be able to save my favorites for offline now I cannot (PC)

Regular

I use to be able to save my favorites for offline now I cannot (PC)

DOGBONE

Regular

885 Views

2 replies

0 likes

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  • 2 replies
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No Push Notifications!

Hi all, Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone. What steps you’ve tried already: I have tried disabling and re-enabling all push notifications in settings, logging out and re-logging in, ...

Casual Listener

Hi all,   Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone.    What steps you’ve tried already: I have tried disabling and re-e...

545 Views

0 replies

0 likes

  • 545 Views
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Solved!! My entire favorites folder disappeared (iOS 9.0)

This looks like a bug for me, here the symptoms. 1. Out of the blue the entire favorites folder disappeared in my iPhone.2. I'm able to access the favorites folder in my computer, also i can play it and hear it at iphone(!!!!) but i can't see the mus...

Casual Listener

This looks like a bug for me, here the symptoms.   1. Out of the blue the entire favorites folder disappeared in my iPhone. 2. I'm able to access the favorites folder in my computer, also i c...

NOS_18

Newbie

1940 Views

3 replies

0 likes

Desktop
iOS
Linux
Mac
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Cannot play any music after change country

To start off, I'm a free user. I just moved to Taiwan from the US. After 14 days, I get locked out with a "Wrong Country" error, so I changed the country settings in my profile.Now, I cannot play any songs at all on my iPhone. Every time I press "Shu...

Newbie

To start off, I'm a free user. I just moved to Taiwan from the US. After 14 days, I get locked out with a "Wrong Country" error, so I changed the country settings in my profile. Now, I cannot play...

542 Views

0 replies

0 likes

  • 542 Views
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  • 0 likes

Cannot access playlists on Ipad

I am a premium subscriber. I cannot access my playlists on my I pad but I have no problem seeing my playlists on my linked IPhone.. The format is different on both devices. Also on the IPad I see under the "Recently played" section albums I never lis...

Newbie

I am a premium subscriber. I cannot access my playlists on my I pad but I have no problem seeing my playlists on my linked IPhone.. The format is different on both devices. Also on the IPad I see und...

423 Views

0 replies

0 likes

  • 423 Views
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Can iOS app work through a proxy?

I have an HTTP proxy on my network at work... Other than the proxy, there's nothing else blocking Spotify. The Mac desktop app works fine on the same wireless network when supplied with the proxy server's address, but the iOS app seems unable to conn...

Music Fan

I have an HTTP proxy on my network at work... Other than the proxy, there's nothing else blocking Spotify. The Mac desktop app works fine on the same wireless network when supplied with the proxy ser...

user-removed

Not applicable

2198 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

TRIED EVERYTHING playlists still missing

I went into the app and it was clear, none of okay play lists were there. I went online and checked around, they recommended deleting it and logging in again. That made it worse. Now there's just recently played rather than my playlists. I can only g...

Newbie

I went into the app and it was clear, none of okay play lists were there. I went online and checked around, they recommended deleting it and logging in again. That made it worse. Now there's just rec...

354 Views

0 replies

0 likes

  • 354 Views
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Solved!! In Your Music, sort order of albums and artists beginning with "The" is bugged

In iOS app, using Your Music, the albums or artists (both are sorted by artists) beginning with the word "The" are sorted in wrong order. I believe the idea has been that the word "The" is ignored when sorting, but the implementation is bugged, as it...

Regular

  In iOS app, using Your Music, the albums or artists (both are sorted by artists) beginning with the word "The" are sorted in wrong order. I believe the idea has been that the word "The" is ig...

synchronos

Regular

2073 Views

8 replies

1 likes

  • 2073 Views
  • 8 replies
  • 1 likes

Playlist changed from being available offline by itself. Bug or something else?

I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listened to in offline mode by sliding the bar to green ne...

Casual Listener

I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listene...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
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Premium

I paid for premium through iTunes but my subscription still says free. I used the verification link and it also says free there too. How do I change it?!?!! It's already paid for through July I checked in settings on my iPhone6s plus.

Casual Listener

I paid for premium through iTunes but my subscription still says free. I used the verification link and it also says free there too. How do I change it?!?!! It's already paid for through July I check...

Jayciekodama

Casual Listener

659 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Connect let's me play songs on remote WiFi network 100 km away

I went to my mother-in-law last weekend, on her WiFi network I could connect to her radio via Spotify Connect, having some fun with it with my children showing her a little dance. Now I'm home again (100 km away) her radio still is in the 'devices' l...

Newbie

I went to my mother-in-law last weekend, on her WiFi network I could connect to her radio via Spotify Connect, having some fun with it with my children showing her a little dance.   Now I'm ho...

480 Views

0 replies

0 likes

Connect DIFFERENT WIFI NETWORK
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Premium

I renewed my Spotify subscription for $12.99 through iTunes two days ago. I was charged for it, but my Spotify has not transitioned to Premium yet. I have deleted and redownloaded the app twice. I have tried logging in with different usernames and em...

Newbie

I renewed my Spotify subscription for $12.99 through iTunes two days ago. I was charged for it, but my Spotify has not transitioned to Premium yet. I have deleted and redownloaded the app twice. I ha...

321 Views

0 replies

0 likes

  • 321 Views
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1 week trial question

Hey! I have a question for all those people who did the week long trial. I'm a huge fan of this band, and I have their playlist set for offline. I'm just wondering, if my trial ends, will the downloaded playlist get erased or no?

Casual Listener

Hey! I have a question for all those people who did the week long trial. I'm a huge fan of this band, and I have their playlist set for offline. I'm just wondering, if my trial ends, will the downloa...

Bittencourt

Spotify Star

541 Views

1 replies

0 likes

Exclusive
Trial
  • 541 Views
  • 1 replies
  • 0 likes

No Local Files showing on Spotify on my iPad

I cannot get Spotify on my iPad to list the CDs I've ripped to my iTunes library. I followed the instructions from Spotify but they have not worked. I've reinstalled iTunes and Spotify on my Windows 10 laptop and reinstalled Spotify on my iPad but it...

Newbie

I cannot get Spotify on my iPad to list the CDs I've ripped to my iTunes library.  I followed the instructions from Spotify but they have not worked. I've reinstalled iTunes and Spotify on my Wi...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
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How

I can't figure out how to renew my premium Spotify using my app because I want to use my iTunes account to pay

Newbie

I can't figure out how to renew my premium Spotify using my app because I want to use my iTunes account to pay

osornios

Spotify Star

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes