Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 396036 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Premium user on iPad, not on The Book Of Faces. Until recently could email a link to a song, a list or a whole album just by clicking on the three dots to the right, selecting share and then email. Does not work anymore and I cannot figure it out. Ve...
Regular
Premium user on iPad, not on The Book Of Faces. Until recently could email a link to a song, a list or a whole album just by clicking on the three dots to the right, selecting share and then email. D...
MattSuda
Spotify Star
789 Views
3 replies
0 likes
So I normally pay for premium using ITunes gift cards, but when i went to renew my premium it wouldn't take iTunes. I tried unlocking premium, loging out and back in, and re downloading the app entirely. Any help/recommendations?
Newbie
So I normally pay for premium using ITunes gift cards, but when i went to renew my premium it wouldn't take iTunes. I tried unlocking premium, loging out and back in, and re downloading the app entir...
Bittencourt
Spotify Star
364 Views
1 replies
0 likes
Add more RBD songs onto spotify?
Hi!! I have an ipod touch (2016) and am using a premium spotify membership. I cannot play downloaded music off line. I have offline button on under the playback section in tools. in the car and the green downlaod arrows are black and white. The were ...
Casual Listener
Hi!! I have an ipod touch (2016) and am using a premium spotify membership. I cannot play downloaded music off line. I have offline button on under the playback section in tools. in the car and...
wzbono
Casual Listener
5039 Views
6 replies
0 likes
It seems like something incredibly straightforward but I honestly can't find out how to do this.
Regular
It seems like something incredibly straightforward but I honestly can't find out how to do this.
Jrhenderson1
Newbie
224436 Views
35 replies
10 likes
After upgrading to ios7, I have experienced problems with Airplay. I can connect and successfully play about 5-10 seconds of music over airplay until it suddenly stops. The app will suddenly switch to playing on the iOS device speaker.As a side note,...
Casual Listener
After upgrading to ios7, I have experienced problems with Airplay. I can connect and successfully play about 5-10 seconds of music over airplay until it suddenly stops. The app will suddenly switch t...
lassebk
Casual Listener
23169 Views
11 replies
6 likes
Hello there. I've been using Spotify premium more than a year without any problem. Last week when i open app from my phone(as always) all my songs and lists are gone and some artists songs came to my lists but I am pretty sure that I didn't get them....
Newbie
Hello there. I've been using Spotify premium more than a year without any problem. Last week when i open app from my phone(as always) all my songs and lists are gone and some artists songs came to my...
361 Views
0 replies
0 likes
Hello, I forgot to put more money in my iTunes account for Spotify, so it downgraded from premium to free subscription. I put more money in my iTunes account to re subscribe to premium, but there is no option in the settings anymore for premium.
Newbie
Hello, I forgot to put more money in my iTunes account for Spotify, so it downgraded from premium to free subscription. I put more money in my iTunes account to re subscribe to premium, but there is ...
281 Views
0 replies
0 likes
Hi!I deleated spotify to get more space, so i could install the new IOS. Now i cant download the app again, the download doesnt start. I see it on appatore but i just cant get it to start downloading. I can dowload all other different apps on appstor...
Casual Listener
Hi! I deleated spotify to get more space, so i could install the new IOS. Now i cant download the app again, the download doesnt start. I see it on appatore but i just cant get it to start downloadi...
Bittencourt
Spotify Star
693 Views
3 replies
0 likes
I just bought Spotify Premium just now but when I go to Spotify it's not working. I went to my account overview it said I am on Spotify free. Can someone please help me. I have the transaction bill to proof I bought it.
Newbie
I just bought Spotify Premium just now but when I go to Spotify it's not working. I went to my account overview it said I am on Spotify free. Can someone please help me. I have the transaction bill t...
Chloe101111
Newbie
729 Views
2 replies
0 likes
Hi my premium account lapsed and upon trying to re activate my account all I see is my account is free I try to use the download option looked in the store for premium nothing is popping up an option to re activate premium
Newbie
Hi my premium account lapsed and upon trying to re activate my account all I see is my account is free I try to use the download option looked in the store for premium nothing is popping up an option...
353 Views
0 replies
0 likes
I've ungraded to premium, but am unable to log in the app as says incorrect password. However when I try to get a link sent to my email it won't let me type my email address in. So frustrating. I've paid but can't use it!! I've undated my password no...
Newbie
I've ungraded to premium, but am unable to log in the app as says incorrect password. However when I try to get a link sent to my email it won't let me type my email address in. So frustrating. I've ...
Bittencourt
Spotify Star
336 Views
1 replies
0 likes
Hello.So Ik trying to listen to Illmatic XX, and on disc 2 there are 2 removed songs. When I try to play the ones that aren't removed, tapping on (for example) the third song plays the first, tapping the fifth plays the 3rd, etc, because of the remov...
Newbie
Hello. So Ik trying to listen to Illmatic XX, and on disc 2 there are 2 removed songs. When I try to play the ones that aren't removed, tapping on (for example) the third song plays the first, t...
Bittencourt
Spotify Star
438 Views
1 replies
0 likes
I am able to Spotify on my laptop prefectly. Recently I go to use it on my phone and it'll be loading for about 5sec and then it kicks me out of the app. Not sure why..
Casual Listener
I am able to Spotify on my laptop prefectly. Recently I go to use it on my phone and it'll be loading for about 5sec and then it kicks me out of the app. Not sure why..
Bittencourt
Spotify Star
946 Views
7 replies
0 likes
I paid for a Spotify premium subscription via iTunes on my phone(settings, view iTunes account, manage subscriptions, and turned on subscription for Spotify) I basically paid for Spotify via my iTunes account and I'm still stuck on free even though I...
Newbie
I paid for a Spotify premium subscription via iTunes on my phone(settings, view iTunes account, manage subscriptions, and turned on subscription for Spotify) I basically paid for Spotify via my iTune...
osornios
Spotify Star
632 Views
1 replies
0 likes
Anytime I try and share a song to my followers on Spotify from iOS, I get an error message. If I have other networks selected while sharing, it works fine there, but I still get the Spotify error and it doesn't work there. Please help me fix this.
Roadie
Anytime I try and share a song to my followers on Spotify from iOS, I get an error message. If I have other networks selected while sharing, it works fine there, but I still get the Spotify error and...
Bittencourt
Spotify Star
391 Views
1 replies
0 likes
hi folks I just downloaded the iPhone app 5.7.0 on my iPhone 6 and I was unable to reset my password. When I click forgot my password it brings me to a screen where I can enter my username , but I was unable to click Into the field and my keyboard wo...
Casual Listener
hi folks I just downloaded the iPhone app 5.7.0 on my iPhone 6 and I was unable to reset my password. When I click forgot my password it brings me to a screen where I can enter ...
279 Views
0 replies
0 likes
Hi all,MY Spotify premium account doesn't work on my mobile iPhone 5S.I'm actually abroad in Italy.My IOS software installed is actually 9.3.2.Spotify doesn't want to play any song even in offline mode. I checked the connection and it's ok. It works ...
Casual Listener
Hi all, MY Spotify premium account doesn't work on my mobile iPhone 5S. I'm actually abroad in Italy. My IOS software installed is actually 9.3.2. Spotify doesn't want to play any song even in of...
11156707722
Casual Listener
597 Views
2 replies
0 likes
So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through the Apple Store. I don't have a credit card either, s...
Newbie
So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through th...
Ollie082398
Newbie
385 Views
1 replies
0 likes
I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. Then I've tried my FB email and password and get err...
Casual Listener
I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. T...
Bittencourt
Spotify Star
1099 Views
3 replies
0 likes