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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44046 Views

44 replies

10 likes

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  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109672 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1678 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302137 Views

62 replies

16 likes

  • 302137 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128046 Views

19 replies

38 likes

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  • 19 replies
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Sorry. This radio station cannot be started. Please try later

I get this error message when I try to add the group "Dream Junkies" as a Artsit Radio station. I tried in on my computer Windows 7 and on my cell phone which android 5.1.1. Also my person laptop which is Windows 10.

Visitor

I get this error message when I try to add the group "Dream Junkies" as a Artsit Radio station. I tried in on my computer Windows 7 and on my cell phone which android 5.1.1. Also my person laptop whi...

537 Views

0 replies

0 likes

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My iPhone has 106gb free and Spotify won't sync the mp3s from my desktop

Hi, Please help. I have 106gb free on my iphone. I have many mp3 songs in my playlist. But spotify won't sync them. When I click on that missing mp3 file on my phone, the song plays on my computer! Why won't it download and sync on my phone? Thanks! ...

Newbie

  Hi, Please help.    I have 106gb free on my iphone.  I have many mp3 songs in my playlist.  But spotify won't sync them.    When I click on that missing mp3 ...

osornios

Spotify Star

436 Views

1 replies

0 likes

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  • 1 replies
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NO NOTIFICATION when a playlist I follow has songs added to it.

My friends and I follow eachothers playlists. We add songs to it multiple times a week. We used to receive a notification whenever a song was added e.g. [song] by [artist] was added to [playlist] but I, and many of my friends, haven't received these ...

Newbie

My friends and I follow eachothers playlists. We add songs to it multiple times a week. We used to receive a notification whenever a song was added e.g. [song] by [artist] was added to [playlist] but...

osornios

Spotify Star

1952 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Sleep Timer

Is there a sleep timer function for Spotify on iPhone? If not it would be a great idea.

Casual Listener

Is there a sleep timer function for Spotify on iPhone? If not it would be a great idea.

Wainwda

Newbie

92718 Views

5 replies

4 likes

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  • 5 replies
  • 4 likes

Spotify keeps restarting the song every second

Every time I try to play a song, Spotify keeps restarting the song over and over again nonstop or it keeps switching to the next song every second. I am unable to listen to any music because it restarts/switches every second. I have tried deleting th...

Newbie

Every time I try to play a song, Spotify keeps restarting the song over and over again nonstop or it keeps switching to the next song every second. I am unable to listen to any music because it resta...

1281 Views

0 replies

0 likes

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HELP

my Spotify account isn't on premium even though when I check my apple account it say that I am. I paid the fee for this month already but it would not activate my Spotify

Newbie

my Spotify account isn't on premium even though when I check my apple account it say that I am. I paid the fee for this month already but it would not activate my Spotify

MattSuda

Spotify Star

442 Views

1 replies

0 likes

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  • 1 replies
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Premium

I clicked the link to buy 3 months for 0,99€But when i payed, i payed 10€ and now i have spotify just for one month but normally i should pay 0,99€ for 3 month. Pls help me

Casual Listener

I clicked the link to buy 3 months for 0,99€ But when i payed, i payed 10€ and now i have spotify just for one month but normally i should pay 0,99€ for 3 month. Pls help me

Bittencourt

Spotify Star

1063 Views

6 replies

0 likes

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Cannot go premium

Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any PIN so that i can go premium.please help thanx

Newbie

Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any P...

526 Views

0 replies

0 likes

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Reset my songs and Spotify to be like new

I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new

Newbie

I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new

471 Views

0 replies

0 likes

  • 471 Views
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Premium isn't working

I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account

Casual Listener

I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account

337 Views

0 replies

0 likes

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Solved!! Not allowing me to upgrade to premium

Hi there,Hoping to get some help/advise.I downloaded Spotify a few months ago and have since tried the free trail period. Really enjoyed having access to all the music and being able to play songs when im out of wifi or cellular coverage. I have sinc...

Casual Listener

Hi there, Hoping to get some help/advise. I downloaded Spotify a few months ago and have since tried the free trail period. Really enjoyed having access to all the music and being able to play ...

mike_vengeance

Roadie

1297 Views

4 replies

0 likes

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Mushroomhead album problem

I'm requesting albums from an artist called Mushroomhead I would like if you had a couple more albums from this artist please ad Beautiful Stories for Ugly Children and savior sorrow and last but not least XX I would appreciate if these albums from t...

Newbie

I'm requesting albums from an artist called Mushroomhead I would like if you had a couple more albums from this artist please ad Beautiful Stories for Ugly Children and savior sorrow and last but not...

mike_vengeance

Roadie

1303 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Share current playing with another user

Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time.I will give an example to clarify. I have a family account with my girlfriend, I would like to 'hook' to what she is lis...

Newbie

Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time. I will give an example to clarify. I have a family account with my ...

676 Views

0 replies

1 likes

current playlist
share music
synchronize
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Songs that have multiple artists no longer display all names

For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking at a song, like this: But when you actually play a s...

Casual Listener

For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking a...

1088 Views

0 replies

0 likes

artist names
multiple artists
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cannot get my iPod 3rd generation to sync with spotify web player

Hello everyone,i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not allowed to have them at work. when i bought it i was...

Newbie

Hello everyone, i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not...

636 Views

0 replies

0 likes

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Could not find Spotify network

Using Spotify in iPhone 6, all iOS and apps up to date.Taking advantage of the Premium account offered through my mobile carrier.Initially Spotify would not recognize my Premium. I browsed community and followed the suggestion of deleting Spotify and...

Casual Listener

Using Spotify in iPhone 6, all iOS and apps up to date. Taking advantage of the Premium account offered through my mobile carrier. Initially Spotify would not recognize my Premium. I browsed commun...

Whiskeyjaxx

Casual Listener

3552 Views

5 replies

2 likes

  • 3552 Views
  • 5 replies
  • 2 likes

local files

I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases

Newbie

I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases

374 Views

0 replies

0 likes

  • 374 Views
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How to sync for non premium

I use to be able to save my favorites for offline now I cannot (PC)

Regular

I use to be able to save my favorites for offline now I cannot (PC)

DOGBONE

Regular

891 Views

2 replies

0 likes

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No Push Notifications!

Hi all, Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone. What steps you’ve tried already: I have tried disabling and re-enabling all push notifications in settings, logging out and re-logging in, ...

Casual Listener

Hi all,   Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone.    What steps you’ve tried already: I have tried disabling and re-e...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
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Solved!! My entire favorites folder disappeared (iOS 9.0)

This looks like a bug for me, here the symptoms. 1. Out of the blue the entire favorites folder disappeared in my iPhone.2. I'm able to access the favorites folder in my computer, also i can play it and hear it at iphone(!!!!) but i can't see the mus...

Casual Listener

This looks like a bug for me, here the symptoms.   1. Out of the blue the entire favorites folder disappeared in my iPhone. 2. I'm able to access the favorites folder in my computer, also i c...

NOS_18

Newbie

1966 Views

3 replies

0 likes

Desktop
iOS
Linux
Mac
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