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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237998 Views

27 replies

5 likes

  • 237998 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119242 Views

117 replies

13 likes

Other
  • 119242 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2723 Views

0 replies

0 likes

iOS
  • 2723 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305636 Views

62 replies

16 likes

  • 305636 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130952 Views

19 replies

38 likes

  • 130952 Views
  • 19 replies
  • 38 likes

Superuser Contribution Premium

I´m trying to buy Spotify Premium, but every time that I finalize the card error, but I know that´s everything okay with my card. What I need to do?

Newbie

I´m trying to buy Spotify Premium, but every time that I finalize the card error, but I know that´s everything okay with my card. What I need to do?

meahtenoha

Spotify

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Solved!! Não consigo baixar playlist

Em certo momento eu não sou capaz de baixar nenhuma música a mais, sou obrigado a deletar uma playlist e adicionar a que eu desejo, mesmo sendo que meu iPod contém 12gb de espaço livre.

Casual Listener

Em certo momento eu não sou capaz de baixar nenhuma música a mais, sou obrigado a deletar uma playlist e adicionar a que eu desejo, mesmo sendo que meu iPod contém 12gb de espaço livre.

Bittencourt

Spotify Star

2511 Views

4 replies

0 likes

ipod
Playlist download problem
  • 2511 Views
  • 4 replies
  • 0 likes

no more inbox in spotify iOS app?

One of the big reasons I subscribe to Spotify's premium service is convenience, which also includes ability to send and receive songs/recommendations from friends. It appears the inbox feature has been removed -- I can't find it anywhere in the app. ...

Music Fan

One of the big reasons I subscribe to Spotify's premium service is convenience, which also includes ability to send and receive songs/recommendations from friends.    It appears the inbox...

436 Views

0 replies

1 likes

  • 436 Views
  • 0 replies
  • 1 likes

Can't download app

I have spotify premium on my PC, but can't download app to my iPhone;(Probably because beforey Apple ID was registered in Russia, now I changed address but it's still the same, I even don't have app in my apple storeAny solution?

Casual Listener

I have spotify premium on my PC, but can't download app to my iPhone;( Probably because beforey Apple ID was registered in Russia, now I changed address but it's still the same, I even don't have ap...

Bittencourt

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Sometimes unable to play downloaded songs.

I am a premium account holder, and every now and again I am unable to play any downloaded songs when I am not in a wifi area.I can play them most of the time, but sometimes the available offline button is moved to the left and I cant play them. When ...

Newbie

I am a premium account holder, and every now and again I am unable to play any downloaded songs when I am not in a wifi area. I can play them most of the time, but sometimes the available offline bu...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

My iPhone app doesn't recognize my Premium account anymore

Hi, I have never before had problems with Spotify app for iPhone (well except app crashing every now and then, but that has improved). I started having problems with my Premium account. I upgraded to Premium account some time ago, and I have been usi...

Casual Listener

Hi,   I have never before had problems with Spotify app for iPhone (well except app crashing every now and then, but that has improved). I started having problems with my Premium account. I up...

kriznikb

Casual Listener

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

No premium button

I normally buy Spotify premium off my iPhone using iTunes gift cards. But for the past month I have not been able to because when I got to "account" in settings the "get premium" button/option isn't there. It only displays "subscription - Free". I've...

Newbie

I normally buy Spotify premium off my iPhone using iTunes gift cards. But for the past month I have not been able to because when I got to "account" in settings the "get premium" button/option isn't ...

haren

Newbie

872 Views

2 replies

1 likes

  • 872 Views
  • 2 replies
  • 1 likes

Logging in

Hi I can't log in I broke my phone and lost my account information but I pay for it for can I recover my account? And emailing then doesn't help they say to come here Someone help I'm wasting my money and I want my music back!

Newbie

Hi I can't log in I broke my phone and lost my account information but I pay for it for can I recover my account? And emailing then doesn't help they say to come here Someone help I'm wasting my mone...

prinzmaus

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Can't open playlist from Facebook mobile app

Hello, The link I am using to share a playlist on the Facebook mobile app is not working properly. It is continually saying on the app that Spotify cannot open the link. I am trying to make a collaborative playlist for my Facebook friends to add song...

Casual Listener

Hello,   The link I am using to share a playlist on the Facebook mobile app is not working properly. It is continually saying on the app that Spotify cannot open the link.   I am trying...

iamleek

Community Legend

1467 Views

4 replies

0 likes

  • 1467 Views
  • 4 replies
  • 0 likes

Sorry. This radio station cannot be started. Please try later

I get this error message when I try to add the group "Dream Junkies" as a Artsit Radio station. I tried in on my computer Windows 7 and on my cell phone which android 5.1.1. Also my person laptop which is Windows 10.

Visitor

I get this error message when I try to add the group "Dream Junkies" as a Artsit Radio station. I tried in on my computer Windows 7 and on my cell phone which android 5.1.1. Also my person laptop whi...

545 Views

0 replies

0 likes

  • 545 Views
  • 0 replies
  • 0 likes

My iPhone has 106gb free and Spotify won't sync the mp3s from my desktop

Hi, Please help. I have 106gb free on my iphone. I have many mp3 songs in my playlist. But spotify won't sync them. When I click on that missing mp3 file on my phone, the song plays on my computer! Why won't it download and sync on my phone? Thanks! ...

Newbie

  Hi, Please help.    I have 106gb free on my iphone.  I have many mp3 songs in my playlist.  But spotify won't sync them.    When I click on that missing mp3 ...

osornios

Spotify Star

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

NO NOTIFICATION when a playlist I follow has songs added to it.

My friends and I follow eachothers playlists. We add songs to it multiple times a week. We used to receive a notification whenever a song was added e.g. [song] by [artist] was added to [playlist] but I, and many of my friends, haven't received these ...

Newbie

My friends and I follow eachothers playlists. We add songs to it multiple times a week. We used to receive a notification whenever a song was added e.g. [song] by [artist] was added to [playlist] but...

osornios

Spotify Star

1997 Views

1 replies

0 likes

  • 1997 Views
  • 1 replies
  • 0 likes

Solved!! Sleep Timer

Is there a sleep timer function for Spotify on iPhone? If not it would be a great idea.

Casual Listener

Is there a sleep timer function for Spotify on iPhone? If not it would be a great idea.

Wainwda

Newbie

92839 Views

5 replies

4 likes

  • 92839 Views
  • 5 replies
  • 4 likes

Spotify keeps restarting the song every second

Every time I try to play a song, Spotify keeps restarting the song over and over again nonstop or it keeps switching to the next song every second. I am unable to listen to any music because it restarts/switches every second. I have tried deleting th...

Newbie

Every time I try to play a song, Spotify keeps restarting the song over and over again nonstop or it keeps switching to the next song every second. I am unable to listen to any music because it resta...

1296 Views

0 replies

0 likes

  • 1296 Views
  • 0 replies
  • 0 likes

HELP

my Spotify account isn't on premium even though when I check my apple account it say that I am. I paid the fee for this month already but it would not activate my Spotify

Newbie

my Spotify account isn't on premium even though when I check my apple account it say that I am. I paid the fee for this month already but it would not activate my Spotify

MattSuda

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Premium

I clicked the link to buy 3 months for 0,99€But when i payed, i payed 10€ and now i have spotify just for one month but normally i should pay 0,99€ for 3 month. Pls help me

Casual Listener

I clicked the link to buy 3 months for 0,99€ But when i payed, i payed 10€ and now i have spotify just for one month but normally i should pay 0,99€ for 3 month. Pls help me

Bittencourt

Spotify Star

1082 Views

6 replies

0 likes

  • 1082 Views
  • 6 replies
  • 0 likes

Cannot go premium

Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any PIN so that i can go premium.please help thanx

Newbie

Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any P...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Reset my songs and Spotify to be like new

I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new

Newbie

I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Premium isn't working

I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account

Casual Listener

I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes