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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37293 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299239 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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Downloading music to device stops after 2-3 songs

On my iPhone 6S, when I try to download an album (make it available offline), it will download the first 2-3 songs, and then no more. The only way to get it to download more songs, is to completly close the app and open it again, at which point it wi...

Newbie

On my iPhone 6S, when I try to download an album (make it available offline), it will download the first 2-3 songs, and then no more.  The only way to get it to download more songs, is to comple...

322 Views

0 replies

0 likes

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why iPhone app doesn't rotate?

My car has a great place to put my iPhone in horizontal position, where it stays connected to the usb sound system and charges... works fine with Waze and other apps, but not so well with Spotify... Any ideas on how to unleash a rotated song view?

Music Fan

My car has a great place to put my iPhone in horizontal position, where it stays connected to the usb sound system and charges... works fine with Waze and other apps, but not so well with Spotify... ...

dylan_grey

Roadie

4342 Views

7 replies

0 likes

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Spotify on iPhone deleted all saved content

Hey, my spotify randomly deleted about 4GB of saved music on my phone... I'm wondering if there's anyway that I can recover it without having to indivudually find each album? Thanks!

Newbie

Hey, my spotify randomly deleted about 4GB of saved music on my phone... I'm wondering if there's anyway that I can recover it without having to indivudually find each album?   Thanks!

dylan_grey

Roadie

476 Views

1 replies

0 likes

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Getting the Spotify "Ring Around"

Sorry this is redudent but... I am TRYING to log onto Spotify WITHOUT Facebook. I am deactivating my Facebook account. So, as I am trying to get around logging in w/o fb, I feel I am getting the "ring around" from Spotify and their information pages....

Newbie

Sorry this is redudent but... I am TRYING to log onto Spotify WITHOUT Facebook. I am deactivating my Facebook account. So, as I am trying to get around logging in w/o fb, I feel I am getting the "rin...

dylan_grey

Roadie

443 Views

1 replies

0 likes

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  • 1 replies
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Missing songs and albums

Hey, why are some of the songs aren't available on spotify?

Visitor

Hey, why are some of the songs aren't available on spotify?

389 Views

0 replies

0 likes

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Spotify on more than one device - add't sub' paid

Hi, I'm new to the community, on my phone and haven't really searched for an answer. So apologies if this has been covered before...Anyway, well over a month ago I upgraded my premium package so that I could hear on an additional device. I share Spot...

Newbie

Hi, I'm new to the community, on my phone and haven't really searched for an answer. So apologies if this has been covered before... Anyway, well over a month ago I upgraded my premium package so ...

dylan_grey

Roadie

772 Views

1 replies

0 likes

Help required please
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Cancel

I'm trying to cancel my spotify premium free trail but when i go to subscription and payment and look for the option to update details so i can cancel my account it's not there.

Newbie

I'm trying to cancel my spotify premium free trail but when i go to subscription and payment and look for the option to update details so i can cancel my account it's not there.

dylan_grey

Roadie

448 Views

1 replies

0 likes

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My Spotify name is not searchable on Spotify and my friends can't find me.

Hi, for some reason my friends can't find me when they search my username on Spotify!We have a premium family account.Any ideas?Thanks.

Newbie

Hi, for some reason my friends can't find me when they search my username on Spotify! We have a premium family account. Any ideas? Thanks.

osornios

Spotify Star

451 Views

1 replies

0 likes

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Spotify premium with app store

I always upgrade my spotify to premium on my Iphone with my App store credit. This week i tried to upgrade again but it didn't work.does anyone know why this is impossible?

Newbie

I always upgrade my spotify to premium on my Iphone with my App store credit.  This week i tried to upgrade again but it didn't work. does anyone know why this is impossible?

630 Views

0 replies

0 likes

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Tracks repeating in playlists on Connect

Hi there,I use Spotify connect to play playlists from my phone, and notice that when I play any playlist, it will not play the songs in order, and repeat songs that have played already even when shuffle mode is off. The expected song order would be 1...

Newbie

Hi there, I use Spotify connect to play playlists from my phone, and notice that when I play any playlist, it will not play the songs in order, and repeat songs that have played already even when ...

ajspeight1987

Newbie

3535 Views

7 replies

1 likes

Connect
playback
Playlists
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Can't buy Premium on iOS

Hi, for the past 7 month, I've been always buying Itunes cards to pay my spotify. As usual, I did the same thing this month. But now I just can't buy it anymore and I don't know why. Can someone help me so I can continue using Spotify buying it on my...

Newbie

Hi, for the past 7 month, I've been always buying Itunes cards to pay my spotify. As usual, I did the same thing this month. But now I just can't buy it anymore and I don't know why. Can someone help...

Bittencourt

Spotify Star

2347 Views

1 replies

0 likes

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Where's the volume bar?

Hi guys, i wanna know where's the volume bar on iOS app. 

Casual Listener

Hi guys, i wanna know where's the volume bar on iOS app.  

Jbuchanan4230

Casual Listener

3719 Views

5 replies

0 likes

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Can´t play all the songs I search for

Hey! I have had this problem for a long time. I hear songs I really like from my friends, on their spotify list, but when i try to search for it, I can´t find it or it is not playable. Whats wrong? Like i go and search for one song on my app on my ip...

Newbie

Hey!  I have had this problem for a long time. I hear songs I really like from my friends, on their spotify list, but when i try to search for it, I can´t find it or it is not playable. Whats w...

ItsJimmyCross

Music Fan

445 Views

1 replies

0 likes

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How to remove shuffle??

Shuffle function turned on by itself and now I cannot remove it ei. Everything plays shuffle and I hate the feature....how can I remove that function?? And yes I have tried every obvious trick....

Newbie

Shuffle function turned on by itself and now I cannot remove it ei. Everything plays shuffle and I hate the feature.... how can I remove that function?? And yes I have tried every obvious trick.... ...

dylan_grey

Roadie

413 Views

1 replies

0 likes

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Error 404

I have sseen othenr users had this issue as well. How did it get resolved? I have had this issue for about a week an di have tried everything I know to do.

Newbie

I have sseen othenr users had this issue as well. How did it get resolved? I have had this issue for about a week an di have tried everything I know to do.

396 Views

0 replies

0 likes

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Upgrade to Premium??

Hey guys!Today I just bought a gift card from iTunes and I wanted to use it for getting spotify premium. Usually I could pay it anytime with those gift cards from iTunes, but today it doesn't work... Can anybody please help me? I'm so confused..

Casual Listener

Hey guys! Today I just bought a gift card from iTunes and I wanted to use it for getting spotify premium. Usually I could pay it anytime with those gift cards from iTunes, but today it doesn't work....

celineptrs86

Casual Listener

875 Views

3 replies

0 likes

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Solved!! Spotify to iCloud?

So I have an IPhone 5C and recently created a huge playlist on my phone. I want to download the list in my phone for offline use so I don't eat up data or battery. I recently discovered my ICloud. Does iCloud work as an internal memory card. For exam...

Regular

So I have an IPhone 5C and recently created a huge playlist on my phone. I want to download the list in my phone for offline use so I don't eat up data or battery. I recently discovered my ICloud. Do...

Tiburonsmoke

Regular

62964 Views

8 replies

0 likes

memory
phone
Spotify
storage
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iPod Nano - Offline Playlists

Hi there, New Spotify Premium Subscriber - enjoying the service.Quick question though, see'ing a lot of conflicting information so best to go straight to source. I own an iPod Nano 7th Gen. Is there a way you can Sync Offline playlists to be playable...

Newbie

Hi there,   New Spotify Premium Subscriber - enjoying the service. Quick question though, see'ing a lot of conflicting information so best to go straight to source.   I own an iPod Nan...

1303 Views

0 replies

5 likes

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Error 404 unable to log in-help!

Hi I just updated my apps and software to try rectify this. When i try to log in it tells me I already have account but I've got one and trying to log in! Then it says error 404. Please help!

Newbie

Hi I just updated my apps and software to try rectify this. When i try to log in it tells me I already have account but I've got one and trying to log in! Then it says error 404. Please help!

304 Views

0 replies

0 likes

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Impossible to purge queue on IOS

Hello, Spotify is supposed to purge the queue when we quit the App... Well, it is not the case for me and if I want to delete completely the whole list, I need to go one by one.... Which is not an option for very long playlist. Any clue there?

Casual Listener

Hello,   Spotify is supposed to purge the queue when we quit the App... Well, it is not the case for me and if I want to delete completely the whole list, I need to go one by one.... Which is ...

407 Views

0 replies

0 likes

  • 407 Views
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