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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37289 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102885 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431566 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299232 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have a premium Spotify account. It is unusable on my iPhone. It freezes every 2 min or so. Unable to complete a download or finish a single song. Navigation frozen. I have uninstalled and reinstalled twice as well as restarting my phone. Nothing he...
I have a premium Spotify account. It is unusable on my iPhone. It freezes every 2 min or so. Unable to complete a download or finish a single song. Navigation frozen. I have uninstalled and reinstall...
398 Views
0 replies
0 likes
Hello! I appear to be locked out of my account. I can't log in on the IOS app, and have tried reinstalling it, but to no avail.I'm unable to log in to my account online either- I've tried from a few different computers and IP addresses, but it keeps ...
Hello! I appear to be locked out of my account. I can't log in on the IOS app, and have tried reinstalling it, but to no avail. I'm unable to log in to my account online either- I've tried fr...
Spotify Star
7225 Views
1 replies
1 likes
Hi I use Spotify on my phone I logged out now I can't log back in keeps saying password or email are wrong but Thay are not I can log in on line just not on app I restored app to see if that helps but still can't log in
Hi I use Spotify on my phone I logged out now I can't log back in keeps saying password or email are wrong but Thay are not I can log in on line just not on app I restored app to see if that helps bu...
Spotify Star
373 Views
1 replies
0 likes
I had premium previously that I payed using iTunes card and it ran out. I went to listening to music for free and now I want to go back to premium paying with iTunes card. I've tried everything but I can't figure how to make the payment
I had premium previously that I payed using iTunes card and it ran out. I went to listening to music for free and now I want to go back to premium paying with iTunes card. I've tried everything but I...
292 Views
0 replies
0 likes
I've had Spotify installed on my iPhone for ages. I just saw an offer for a premium discount which I signed up for. I had to uninstall Spotify and install a new version. Now, when I try to log in using the same credentials I've always used, I get an ...
I've had Spotify installed on my iPhone for ages. I just saw an offer for a premium discount which I signed up for. I had to uninstall Spotify and install a new version. Now, when I try to l...
335 Views
0 replies
0 likes
I cannot even remove the shuffle function on my iPad in portrait or landscape since the update. The icons are too low and are out of the screen. I am basically paying premium for the bog standard Spotify. Fix it before I take my money to Apple Music ...
I cannot even remove the shuffle function on my iPad in portrait or landscape since the update. The icons are too low and are out of the screen. I am basically paying premium for the bog standard Spo...
422 Views
0 replies
0 likes
My entire list of saved songs has disapeared on my iPhone Spotify app. Playlists are unaffected (although the songs within are not recognized as saved). My desktop app still has all the songs saved. Anyone run into this before?
My entire list of saved songs has disapeared on my iPhone Spotify app. Playlists are unaffected (although the songs within are not recognized as saved). My desktop app still has all the songs sa...
393 Views
0 replies
0 likes
Hi all, in last 6 month I have "downloaded" music in Spotify on my iPhone 6S iOS 9.3.2 - about 6 GB of music, because I am on project in West Africa, internet connection is here only as prepaid data and 6GB - just for your info - is about 30$. This w...
Hi all, in last 6 month I have "downloaded" music in Spotify on my iPhone 6S iOS 9.3.2 - about 6 GB of music, because I am on project in West Africa, internet connection is here only as prepaid data ...
698 Views
0 replies
0 likes
Why are we still waiting for this?
Why are we still waiting for this?
405 Views
0 replies
0 likes
Hi there, For some time now, I keep getting the following message when using the offline feature/listening to saved albums: "You haven't saved anything from . Save this album to keep it in Your Library." Really really annoying! A solution would be gr...
Hi there, For some time now, I keep getting the following message when using the offline feature/listening to saved albums: "You haven't saved anything from <Album Name>. Sa...
376 Views
0 replies
0 likes
I downloaded the Spotify app on my iPhone 2 days ago and its awesome. However today, when I open the app it mentioned "Shuffle Play" and I just tap "got it" Now this Shuffle play appears everywhere and I cant play the song I want but I have to tap Sh...
I downloaded the Spotify app on my iPhone 2 days ago and its awesome. However today, when I open the app it mentioned "Shuffle Play" and I just tap "got it" Now this Shuffle play appears...
Newbie
6697 Views
8 replies
0 likes
All my saved music and albums won't show up on my phone on thr Spotify app. I have premium version and if I go to my songs, it just says browse. I've hsed spotify for over 2 years so its a lot of music to loose if I can't get it fixed
All my saved music and albums won't show up on my phone on thr Spotify app. I have premium version and if I go to my songs, it just says browse. I've hsed spotify for over 2 years so its a lot of mus...
Newbie
605 Views
3 replies
0 likes
Can anyone share with me how to the people on the premium family plan create their own playlist?
Can anyone share with me how to the people on the premium family plan create their own playlist?
Spotify Star
368 Views
1 replies
0 likes
I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))
I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))
Spotify Star
792 Views
1 replies
1 likes
Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- didn''t work. Sometimes it WILL play a song but if I ta...
Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- ...
Spotify Star
396 Views
1 replies
0 likes
i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login through the website but not the actual app. Please...
i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login...
Spotify Star
383 Views
1 replies
0 likes
Some of the songs are playing too fast, about 10% or so. The songs sound like The Chipmunks. I've tried reinstalling and logging out and back in, but the same song still plays too fast (Like a Bullet Train). Why? It happens both streamed and local. M...
Some of the songs are playing too fast, about 10% or so. The songs sound like The Chipmunks. I've tried reinstalling and logging out and back in, but the same song still plays too fast (L...
Newbie
2166 Views
4 replies
0 likes
so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,
so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,
272 Views
0 replies
0 likes
At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application. Currently all that is displayed there are recently played, recommended stations and genre stations. What am I missing...
At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application. Currently all that is displayed there are recently played, r...
293 Views
0 replies
0 likes
So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again. And it continues after I close spotify too. Can so...
So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again....
248 Views
0 replies
0 likes
