Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
247675 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
132926 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
457152 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310406 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have stuff saved in Your Library on my iPad and Mac but on my iPhone nothing appears.I've tried uninstalling the app and they appear again but then disappear, as they do if I log out and log back in again. Anybody any ideas?
I have stuff saved in Your Library on my iPad and Mac but on my iPhone nothing appears. I've tried uninstalling the app and they appear again but then disappear, as they do if I log out and log back...
337 Views
0 replies
0 likes
Hi guys,I would like to know if there is a way to listen to Offline songs (that is, downloaded and all) while Online, without incurring into data charges.Meanining: while Online, can I listen to a song I have downloaded for Offline mode without havin...
Hi guys, I would like to know if there is a way to listen to Offline songs (that is, downloaded and all) while Online, without incurring into data charges. Meanining: while Online, can I listen to ...
419 Views
0 replies
0 likes
Hey there, since a few weeks my iPhone-App (iPhone SE) doesn´t play my synced local files (mp3). They show up as usual, but i cannot start them playing, either using iPhone-speaker, bluethooth or headphone. btw - all these songs simply played before....
Hey there, since a few weeks my iPhone-App (iPhone SE) doesn´t play my synced local files (mp3). They show up as usual, but i cannot start them playing, either using iPhone-speaker, bluethoo...
Spotify Star
1493 Views
7 replies
0 likes
Login on my Iphone 6 doesn't work (works in Imac). It's a catch22 ...
Login on my Iphone 6 doesn't work (works in Imac). It's a catch22 ...
Community Legend
394 Views
1 replies
0 likes
I'm hoping someone knows how to fix the following problem.I post playlists on my facebook page almost every day, and when somone with an iPhone (iPhone 5S or iPhone 6) trys to click on the playlist link, they always get the following message (after t...
I'm hoping someone knows how to fix the following problem. I post playlists on my facebook page almost every day, and when somone with an iPhone (iPhone 5S or iPhone 6) trys to click on the playlist...
Newbie
715 Views
2 replies
1 likes
Every time I try to open the app on my phone, it keeps crashing. Stays up on the screen for about 5 seconds saying that I'm offline, and then it crashes. Is there any fix to this?
Every time I try to open the app on my phone, it keeps crashing. Stays up on the screen for about 5 seconds saying that I'm offline, and then it crashes. Is there any fix to this?
Music Fan
16449 Views
6 replies
11 likes
The music from my library has disappeared. and all that is left are the last 2 songs that I saved.
The music from my library has disappeared. and all that is left are the last 2 songs that I saved.
Community Legend
541 Views
1 replies
0 likes
Dear anyone,I have a premium spotify account for years now and a lot of playlist saved offline on my iphone app, which always worked. But now all of a sudden my iphone app plays only shuffle and a lot of my offline music is gone.When i look on the sp...
Dear anyone, I have a premium spotify account for years now and a lot of playlist saved offline on my iphone app, which always worked. But now all of a sudden my iphone app plays only shuffle and ...
387 Views
0 replies
0 likes
328 Views
0 replies
0 likes
Hello, I'm having several issues with Spotify, and was wondering if anyone is experiencing the same thing and could help me out? Please read below. 1. On the bottom of my "home" screen, it says "Spotify is currently set to offline". I've tried config...
Hello, I'm having several issues with Spotify, and was wondering if anyone is experiencing the same thing and could help me out? Please read below. 1. On the bottom of my "home" screen, it s...
Spotify Star
1201 Views
5 replies
0 likes
I just bought premium for my iOS device and it isn't working. I bought it with a $15 iTunes gift card. It is still limiting me to ads and 5 skips. This is very frustrating because I spent good money on this!!
I just bought premium for my iOS device and it isn't working. I bought it with a $15 iTunes gift card. It is still limiting me to ads and 5 skips. This is very frustrating because I spent good money ...
407 Views
0 replies
0 likes
I have a new phone and tried to sign into my account. I even tried the forgot login option, I got an email and reset my password. When I went back to Spotify to enter the new password it said login failed. When I tried to login with my username it wa...
I have a new phone and tried to sign into my account. I even tried the forgot login option, I got an email and reset my password. When I went back to Spotify to enter the new password it said login f...
363 Views
0 replies
0 likes
I recently got Spotify premium and it was all working fine and then I had to switch my phone. I reinstalled spotify and it says that I created an account through Facebook. So on my iPhone I try to log into my spotify through my facebook login page. I...
I recently got Spotify premium and it was all working fine and then I had to switch my phone. I reinstalled spotify and it says that I created an account through Facebook. So on my iPhone I try to lo...
311 Views
0 replies
0 likes
i use web spotify but i cant find the serch bar on my iphone 4
i use web spotify but i cant find the serch bar on my iphone 4
Spotify Star
425 Views
1 replies
0 likes
How do I see the playingtime (I dont really know how to translate from swedish...) of a playlist? I mean how long it is, in hours and minutes.
How do I see the playingtime (I dont really know how to translate from swedish...) of a playlist? I mean how long it is, in hours and minutes.
Spotify Star
500 Views
2 replies
0 likes
hello everyone! last week i made a collaborative playlist for my gym so everyone in the classes can add music and listen to it, but i've detected some problems with iphone users that can neither open or find the playlist... i created it in the window...
hello everyone! last week i made a collaborative playlist for my gym so everyone in the classes can add music and listen to it, but i've detected some problems with iphone users that can nei...
354 Views
0 replies
0 likes
I have way to many songs albums and artist saved, how can I clear it all out without loosing my subscription
I have way to many songs albums and artist saved, how can I clear it all out without loosing my subscription
Spotify Star
771 Views
3 replies
0 likes
I was driving home and listening to spotify on my phone in my car. Suddenly the music stops. I press play and its a completely different song. It turns out while I was listening my wife started spotify on the Amazon Echo at home and my music stopped ...
I was driving home and listening to spotify on my phone in my car. Suddenly the music stops. I press play and its a completely different song. It turns out while I was listening my wife started spoti...
Newbie
1010 Views
3 replies
0 likes
Hello, at first sorry for the bad english, i'am from germany.The problem is only on my Iphone, i can't login with my facebook profile because spotify-app say that there is an Error 404, at least spotify show that it is already autorisiert by facebook...
Hello, at first sorry for the bad english, i'am from germany. The problem is only on my Iphone, i can't login with my facebook profile because spotify-app say that there is an Error 404, at...
366 Views
0 replies
0 likes
So I logged into Spotify on my cell phone usually it's on my bf's phone. We thought it would sync from he's phone to mine with the same account. It wouldn't let me so I pressed forget password to I did that now it won't let me log in at all on my bf'...
So I logged into Spotify on my cell phone usually it's on my bf's phone. We thought it would sync from he's phone to mine with the same account. It wouldn't let me so I pressed forget password to I d...
Spotify Star
449 Views
1 replies
0 likes
