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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232898 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114533 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2346 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304056 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129743 Views

19 replies

38 likes

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  • 19 replies
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Playlist changed from being available offline by itself. Bug or something else?

I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listened to in offline mode by sliding the bar to green ne...

Casual Listener

I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listene...

376 Views

0 replies

0 likes

  • 376 Views
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Premium

I paid for premium through iTunes but my subscription still says free. I used the verification link and it also says free there too. How do I change it?!?!! It's already paid for through July I checked in settings on my iPhone6s plus.

Casual Listener

I paid for premium through iTunes but my subscription still says free. I used the verification link and it also says free there too. How do I change it?!?!! It's already paid for through July I check...

Jayciekodama

Casual Listener

673 Views

2 replies

0 likes

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Connect let's me play songs on remote WiFi network 100 km away

I went to my mother-in-law last weekend, on her WiFi network I could connect to her radio via Spotify Connect, having some fun with it with my children showing her a little dance. Now I'm home again (100 km away) her radio still is in the 'devices' l...

Newbie

I went to my mother-in-law last weekend, on her WiFi network I could connect to her radio via Spotify Connect, having some fun with it with my children showing her a little dance.   Now I'm ho...

494 Views

0 replies

0 likes

Connect DIFFERENT WIFI NETWORK
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Premium

I renewed my Spotify subscription for $12.99 through iTunes two days ago. I was charged for it, but my Spotify has not transitioned to Premium yet. I have deleted and redownloaded the app twice. I have tried logging in with different usernames and em...

Newbie

I renewed my Spotify subscription for $12.99 through iTunes two days ago. I was charged for it, but my Spotify has not transitioned to Premium yet. I have deleted and redownloaded the app twice. I ha...

326 Views

0 replies

0 likes

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1 week trial question

Hey! I have a question for all those people who did the week long trial. I'm a huge fan of this band, and I have their playlist set for offline. I'm just wondering, if my trial ends, will the downloaded playlist get erased or no?

Casual Listener

Hey! I have a question for all those people who did the week long trial. I'm a huge fan of this band, and I have their playlist set for offline. I'm just wondering, if my trial ends, will the downloa...

Bittencourt

Spotify Star

553 Views

1 replies

0 likes

Exclusive
Trial
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No Local Files showing on Spotify on my iPad

I cannot get Spotify on my iPad to list the CDs I've ripped to my iTunes library. I followed the instructions from Spotify but they have not worked. I've reinstalled iTunes and Spotify on my Windows 10 laptop and reinstalled Spotify on my iPad but it...

Newbie

I cannot get Spotify on my iPad to list the CDs I've ripped to my iTunes library.  I followed the instructions from Spotify but they have not worked. I've reinstalled iTunes and Spotify on my Wi...

413 Views

0 replies

0 likes

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How

I can't figure out how to renew my premium Spotify using my app because I want to use my iTunes account to pay

Newbie

I can't figure out how to renew my premium Spotify using my app because I want to use my iTunes account to pay

osornios

Spotify Star

368 Views

1 replies

0 likes

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  • 1 replies
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Downloading music to device stops after 2-3 songs

On my iPhone 6S, when I try to download an album (make it available offline), it will download the first 2-3 songs, and then no more. The only way to get it to download more songs, is to completly close the app and open it again, at which point it wi...

Newbie

On my iPhone 6S, when I try to download an album (make it available offline), it will download the first 2-3 songs, and then no more.  The only way to get it to download more songs, is to comple...

334 Views

0 replies

0 likes

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why iPhone app doesn't rotate?

My car has a great place to put my iPhone in horizontal position, where it stays connected to the usb sound system and charges... works fine with Waze and other apps, but not so well with Spotify... Any ideas on how to unleash a rotated song view?

Music Fan

My car has a great place to put my iPhone in horizontal position, where it stays connected to the usb sound system and charges... works fine with Waze and other apps, but not so well with Spotify... ...

dylan_grey

Roadie

4422 Views

7 replies

0 likes

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  • 7 replies
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Spotify on iPhone deleted all saved content

Hey, my spotify randomly deleted about 4GB of saved music on my phone... I'm wondering if there's anyway that I can recover it without having to indivudually find each album? Thanks!

Newbie

Hey, my spotify randomly deleted about 4GB of saved music on my phone... I'm wondering if there's anyway that I can recover it without having to indivudually find each album?   Thanks!

dylan_grey

Roadie

490 Views

1 replies

0 likes

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Getting the Spotify "Ring Around"

Sorry this is redudent but... I am TRYING to log onto Spotify WITHOUT Facebook. I am deactivating my Facebook account. So, as I am trying to get around logging in w/o fb, I feel I am getting the "ring around" from Spotify and their information pages....

Newbie

Sorry this is redudent but... I am TRYING to log onto Spotify WITHOUT Facebook. I am deactivating my Facebook account. So, as I am trying to get around logging in w/o fb, I feel I am getting the "rin...

dylan_grey

Roadie

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
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Missing songs and albums

Hey, why are some of the songs aren't available on spotify?

Visitor

Hey, why are some of the songs aren't available on spotify?

398 Views

0 replies

0 likes

  • 398 Views
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Spotify on more than one device - add't sub' paid

Hi, I'm new to the community, on my phone and haven't really searched for an answer. So apologies if this has been covered before...Anyway, well over a month ago I upgraded my premium package so that I could hear on an additional device. I share Spot...

Newbie

Hi, I'm new to the community, on my phone and haven't really searched for an answer. So apologies if this has been covered before... Anyway, well over a month ago I upgraded my premium package so ...

dylan_grey

Roadie

795 Views

1 replies

0 likes

Help required please
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Cancel

I'm trying to cancel my spotify premium free trail but when i go to subscription and payment and look for the option to update details so i can cancel my account it's not there.

Newbie

I'm trying to cancel my spotify premium free trail but when i go to subscription and payment and look for the option to update details so i can cancel my account it's not there.

dylan_grey

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
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My Spotify name is not searchable on Spotify and my friends can't find me.

Hi, for some reason my friends can't find me when they search my username on Spotify!We have a premium family account.Any ideas?Thanks.

Newbie

Hi, for some reason my friends can't find me when they search my username on Spotify! We have a premium family account. Any ideas? Thanks.

osornios

Spotify Star

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
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Spotify premium with app store

I always upgrade my spotify to premium on my Iphone with my App store credit. This week i tried to upgrade again but it didn't work.does anyone know why this is impossible?

Newbie

I always upgrade my spotify to premium on my Iphone with my App store credit.  This week i tried to upgrade again but it didn't work. does anyone know why this is impossible?

647 Views

0 replies

0 likes

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Tracks repeating in playlists on Connect

Hi there,I use Spotify connect to play playlists from my phone, and notice that when I play any playlist, it will not play the songs in order, and repeat songs that have played already even when shuffle mode is off. The expected song order would be 1...

Newbie

Hi there, I use Spotify connect to play playlists from my phone, and notice that when I play any playlist, it will not play the songs in order, and repeat songs that have played already even when ...

ajspeight1987

Newbie

3624 Views

7 replies

1 likes

Connect
playback
Playlists
  • 3624 Views
  • 7 replies
  • 1 likes

Can't buy Premium on iOS

Hi, for the past 7 month, I've been always buying Itunes cards to pay my spotify. As usual, I did the same thing this month. But now I just can't buy it anymore and I don't know why. Can someone help me so I can continue using Spotify buying it on my...

Newbie

Hi, for the past 7 month, I've been always buying Itunes cards to pay my spotify. As usual, I did the same thing this month. But now I just can't buy it anymore and I don't know why. Can someone help...

Bittencourt

Spotify Star

2368 Views

1 replies

0 likes

  • 2368 Views
  • 1 replies
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Where's the volume bar?

Hi guys, i wanna know where's the volume bar on iOS app. 

Casual Listener

Hi guys, i wanna know where's the volume bar on iOS app.  

Jbuchanan4230

Casual Listener

3767 Views

5 replies

0 likes

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Can´t play all the songs I search for

Hey! I have had this problem for a long time. I hear songs I really like from my friends, on their spotify list, but when i try to search for it, I can´t find it or it is not playable. Whats wrong? Like i go and search for one song on my app on my ip...

Newbie

Hey!  I have had this problem for a long time. I hear songs I really like from my friends, on their spotify list, but when i try to search for it, I can´t find it or it is not playable. Whats w...

ItsJimmyCross

Music Fan

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes