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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30825 Views

40 replies

9 likes

  • 30825 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95555 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293939 Views

60 replies

15 likes

  • 293939 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

  • 123856 Views
  • 19 replies
  • 38 likes

Spotify Stopped Playing Music On My iPhone

Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- didn''t work. Sometimes it WILL play a song but if I ta...

Newbie

Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- ...

Bittencourt

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Can't login to app for ipad

i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login through the website but not the actual app. Please...

Newbie

i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login...

Bittencourt

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

some songs playing too fast

Some of the songs are playing too fast, about 10% or so. The songs sound like The Chipmunks. I've tried reinstalling and logging out and back in, but the same song still plays too fast (Like a Bullet Train). Why? It happens both streamed and local. M...

Casual Listener

Some of the songs are playing too fast, about 10% or so.  The songs sound like The Chipmunks.  I've tried reinstalling and logging out and back in, but the same song still plays too fast (L...

tntolman

Newbie

2123 Views

4 replies

0 likes

  • 2123 Views
  • 4 replies
  • 0 likes

free trial not working

so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,

Visitor

so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Radio Tab Stations

At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application. Currently all that is displayed there are recently played, recommended stations and genre stations. What am I missing...

Newbie

At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application.  Currently all that is displayed there are recently played, r...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Song starts cutting after pausing

So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again. And it continues after I close spotify too. Can so...

Newbie

So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again....

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Downloading music

Please help.Spotify won't return my emails. My downloaded music doesn't stay that way when I go back online. As soon as I go offline I have to redownload my music every time. I've tried to reinstall and that hasn't worked.

Casual Listener

Please help.Spotify won't return my emails. My downloaded music doesn't stay that way when I go back online. As soon as I go offline I have to redownload my music every time. I've tried to reinstall ...

OviiiOne

Community Legend

889 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Missing Blues and Funk genres under browse (iphone)

The Blues and Funk genres (the only two I really use!) have disappeared from my mobile app. I thought it was just a glitch on my old iPhone 4s but I recently installed Spotify into an iPhone SE (iOS 9.3.2), logged into my account and found that those...

Newbie

The Blues and Funk genres (the only two I really use!) have disappeared from my mobile app. I thought it was just a glitch on my old iPhone 4s but I recently installed Spotify into an iPhone SE (iOS ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Missing Songs

Yesterday all the songs in my library dissapeared from my iphone. When i use my ipad and computer the acccount is fine but nothing on my iphone.Please help?

Newbie

Yesterday all the songs in my library dissapeared from my iphone. When i use my ipad and computer the acccount is fine but nothing on my iphone. Please help?

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Syncing local files problems

I have tried to sync a playlist from my laptop that contains only local files to my iPod Touch, I have allowed offline play for both devices and they're both connected to the same wifi. The songs play on my laptop just fine but they won't play in my ...

Casual Listener

I have tried to sync a playlist from my laptop that contains only local files to my iPod Touch, I have allowed offline play for both devices and they're both connected to the same wifi. The songs pla...

Bittencourt

Spotify Star

658 Views

3 replies

1 likes

  • 658 Views
  • 3 replies
  • 1 likes

Solved!! offline shuffle play

I have Spotify premium. But when I play one of my downloaded offline lists I can only play in shuffle mode on my Ipad.

Casual Listener

I have Spotify premium. But when I play one of my downloaded offline lists I can only play in shuffle mode on my Ipad. 

Bittencourt

Spotify Star

1683 Views

5 replies

0 likes

  • 1683 Views
  • 5 replies
  • 0 likes

How to access Spotify on new iphone

My old iphone has stopped working and I've got a new one (iphone 5). I've updated to the latest version of ios and Spotify. No updates pending. I've got a premium account. When I try to login on my new phone I get an error message 'Login failed - You...

Newbie

My old iphone has stopped working and I've got a new one (iphone 5). I've updated to the latest version of ios and Spotify. No updates pending. I've got a premium account. When I try to login on my n...

OviiiOne

Community Legend

610 Views

1 replies

0 likes

iphone
multiple device
new device
  • 610 Views
  • 1 replies
  • 0 likes

Premium Family

Hi, I had Premium but my card changed and my account expired. I just signed up for Premium family, I only have access on my computer, not omy phone. Suggestions?

Newbie

Hi, I had Premium but my card changed and my account expired. I just signed up for Premium family, I only have access on my computer, not omy phone. Suggestions?

Bittencourt

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

This song plays for a few seconds then skips

The song mansae by seventeen will play for a few seconds and auto skips to the next song I have re downloaded it but it doesn't work PLEASE HELP

Casual Listener

The song mansae by seventeen will play for a few seconds and auto skips to the next song I have re downloaded it but it doesn't work PLEASE HELP

Bittencourt

Spotify Star

637 Views

1 replies

0 likes

Help Spotify!
this is my favorite song and I can't hear it
  • 637 Views
  • 1 replies
  • 0 likes

Solved!! Share with email on iPad

Premium user on iPad, not on The Book Of Faces. Until recently could email a link to a song, a list or a whole album just by clicking on the three dots to the right, selecting share and then email. Does not work anymore and I cannot figure it out. Ve...

Regular

Premium user on iPad, not on The Book Of Faces. Until recently could email a link to a song, a list or a whole album just by clicking on the three dots to the right, selecting share and then email. D...

MattSuda

Spotify Star

915 Views

3 replies

0 likes

  • 915 Views
  • 3 replies
  • 0 likes

Troubleshooting premium

So I normally pay for premium using ITunes gift cards, but when i went to renew my premium it wouldn't take iTunes. I tried unlocking premium, loging out and back in, and re downloading the app entirely. Any help/recommendations?

Newbie

So I normally pay for premium using ITunes gift cards, but when i went to renew my premium it wouldn't take iTunes. I tried unlocking premium, loging out and back in, and re downloading the app entir...

Bittencourt

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Suggest Artist

Add more RBD songs onto spotify?

Newbie

Add more RBD songs onto spotify?

camilasiraque

Newbie

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Solved!! cannot not play downloaded music offline.

Hi!! I have an ipod touch (2016) and am using a premium spotify membership. I cannot play downloaded music off line. I have offline button on under the playback section in tools. in the car and the green downlaod arrows are black and white. The were ...

Casual Listener

Hi!!  I have an ipod touch (2016) and am using a premium spotify membership. I cannot play downloaded music off line. I have offline button on under the playback section in tools. in the car and...

wzbono

Casual Listener

5523 Views

6 replies

0 likes

  • 5523 Views
  • 6 replies
  • 0 likes

Solved!! How do I change the name of a playlist while on iOS?

It seems like something incredibly straightforward but I honestly can't find out how to do this.

Regular

It seems like something incredibly straightforward but I honestly can't find out how to do this. 

Jrhenderson1

Newbie

225331 Views

35 replies

10 likes

  • 225331 Views
  • 35 replies
  • 10 likes

Solved!! iOS problems with Airplay

After upgrading to ios7, I have experienced problems with Airplay. I can connect and successfully play about 5-10 seconds of music over airplay until it suddenly stops. The app will suddenly switch to playing on the iOS device speaker.As a side note,...

Casual Listener

After upgrading to ios7, I have experienced problems with Airplay. I can connect and successfully play about 5-10 seconds of music over airplay until it suddenly stops. The app will suddenly switch t...

lassebk

Casual Listener

23614 Views

11 replies

6 likes

Airplay
iOS7
  • 23614 Views
  • 11 replies
  • 6 likes