Can't get online

[Abbiedaniel]

I have a spotify premium account, I have had this for around 6 months and all of a sudden it has stopped working on my iPhone, it works perfectly fine on my iPad but on my iPhone it says It is offline and I need to upgrade to premium. I have deleted the app and redownloaded it many times, signed in and out, Tried to go offline then back online but says the same message you need to connect online or you need to upgrade to premium. My phone works fine with everything else such as twitter and facebook. Can someone please help

[SuperWisdom]

Hello!

This sounds like a little glitch in the system, it sometimes happens to me. I would suggest that you, log onto Spotify, click on Account overview and then click "Sign me out of everywhere". Then delete the app again from your iphone, reboot it, reinstall the app and see if that corrects the fault. 🙂

[Peter__]

Also worth checking, is your account still showing as Premium on this page?
https://www.spotify.com/account/overview/

[SuperWisdom]

Hello!

As Peter said, it's probably also wise to check to see if you are still a premium users 😛