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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139280 Views

503 replies

108 likes

  • 139280 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97937 Views

19 replies

38 likes

  • 97937 Views
  • 19 replies
  • 38 likes

Solved!! Two users sharing one account & better help support

My daughter and i have a shared account, but when she wants to listen she "kicks" me off and I can't listen. What do I do?

Visitor

My daughter and i have a shared account, but when she wants to listen she "kicks" me off and I can't listen. What do I do?

user-removed

Not applicable

1169 Views

2 replies

0 likes

  • 1169 Views
  • 2 replies
  • 0 likes

Internet Usage

Hi all,I'm fairly new to Spotify, and I need a few things clarified because apparently Spotify doesn't have a customer service number I can reach. I have Spotify premium and have downloaded the majority of my songs onto my iPhone 5 (I think), but I s...

Newbie

Hi all, I'm fairly new to Spotify, and I need a few things clarified because apparently Spotify doesn't have a customer service number I can reach. I have Spotify premium and have downloaded t...

Liam

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Offline playlist won't sync to iphone, but works on ipad..

Hi I have an iphone 4's iOS version 7.11 My spotify playlist won't sync to my iphone. I have tried to delete and reinstall the app Make a hard reset on my phone But still Got the problem I have checked our ipad and here i works fine.UPDATE !!!Problem...

Casual Listener

Hi I have an iphone 4's iOS version 7.11 My spotify playlist won't sync to my iphone. I have tried to delete and reinstall the app Make a hard reset on my phone But still Got the problem I have check...

Simsada

Casual Listener

1627 Views

3 replies

0 likes

  • 1627 Views
  • 3 replies
  • 0 likes

Some Available Songs/Tracks Won't Play

I have the spotify app for the iphone and on my playlist there are a number of songs that just dont play while others do. Anyone have an idea why certain songs dont play on the iphone yet everysong on the playlist plays on the PC???

Casual Listener

I have the spotify app for the iphone and on my playlist there are a number of songs that just dont play while others do. Anyone have an idea why certain songs dont play on the iphone yet everysong o...

gregi87

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Spotify Mobile will only sync certain local files

I just downloaded an album off iTunes that I want to listen to on Spotify, but only 1 of the 26 songs will actually play on Spotify Mobile. All of the songs will play on Spotify on my computer, but not on my iPod Touch. I've reinstalled Spotify on bo...

Casual Listener

I just downloaded an album off iTunes that I want to listen to on Spotify, but only 1 of the 26 songs will actually play on Spotify Mobile. All of the songs will play on Spotify on my computer, but n...

Joe

Community Legend

1037 Views

5 replies

0 likes

  • 1037 Views
  • 5 replies
  • 0 likes

Spotify Free Trial on Sprint mobile phone

I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my phone account after the premium free trial is over. Wha...

Newbie

I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my ph...

Joe

Community Legend

1131 Views

1 replies

0 likes

  • 1131 Views
  • 1 replies
  • 0 likes

Solved!! Sync saved artist/album to iPhone

I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to. Is there a way to sync these to my phone? I have the premium subscription, so I download playlists so I can be offline and not use ...

Regular

I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to.  Is there a way to sync these to my phone?  I have the premium subscri...

Joe

Community Legend

2538 Views

3 replies

0 likes

  • 2538 Views
  • 3 replies
  • 0 likes

I paid for premium a month ago and still havent upgraded

I have deleted the app , logged in and out , and i still havent gotton my premium please any help?

Casual Listener

I have deleted the app , logged in and out , and i still havent gotton my premium please any help?

Joe

Community Legend

885 Views

4 replies

0 likes

  • 885 Views
  • 4 replies
  • 0 likes

Downloading does not work

Hey guys,Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?

Newbie

Hey guys, Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?

Joe

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Queue on iPhone

Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?

Newbie

Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?

longwayround

Regular

1382 Views

9 replies

0 likes

  • 1382 Views
  • 9 replies
  • 0 likes

I've been charged for a subscription to premium that i don't want!

Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or anything or should i just stick it out til my next...

Newbie

Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or...

Taylor

Community Legend

600 Views

1 replies

0 likes

Premium
Subscription
  • 600 Views
  • 1 replies
  • 0 likes

iOS app temporarily hangs when app switching

DescriptionSwitching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone2. Goto a large playlist and play a track3. Double tap the home screen button and switch to a...

Regular

Description Switching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone 2. Goto a large playlist and play ...

Joes

Regular

2994 Views

4 replies

0 likes

freeze
hangs
iphone 5
switching
  • 2994 Views
  • 4 replies
  • 0 likes

iPad - Spotify delay when switching between apps

On my 3rd Gen iPad running iOS 7, there is a significant delay in the Spotify interface whenever I switch from another app into the iPad app. The music doesn't stop playing during this delay (about 2-3 seconds) but I can't interact with the Spotify a...

Newbie

On my 3rd Gen iPad running iOS 7, there is a significant delay in the Spotify interface whenever I switch from another app into the iPad app.  The music doesn't stop playing during this del...

smokeywisk

Music Fan

1126 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlists Won't load on iPhone 4 iOS 6

I have the latest version of the Spotify app on my iPhone 4 running the latest iOS 6 and none of my playlists will load on my iPhone. The playlists load perfectly on another iPod Touch that is also running iOS 6 and the latest version of the app but ...

Newbie

I have the latest version of the Spotify app on my iPhone 4 running the latest iOS 6 and none of my playlists will load on my iPhone. The playlists load perfectly on another iPod Touch that is also r...

Joe

Community Legend

1011 Views

1 replies

0 likes

iphone app
Playlists
  • 1011 Views
  • 1 replies
  • 0 likes

Cant select track I want to listen to

I have only had spotify for a about 2 weeks and today makes it one week since I have had this problem. I am unable to select any song that I was to hear no matter how many times I press the song on my Iphone. All I can do is press shuffle and it will...

Casual Listener

I have only had spotify for a about 2 weeks and today makes it one week since I have had this problem. I am unable to select any song that I was to hear no matter how many times I press the song on m...

Joe

Community Legend

1136 Views

3 replies

0 likes

Cant select my track
  • 1136 Views
  • 3 replies
  • 0 likes

Solved!! How can I sync only local files?

When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop version of Spotify, the playlsit is set to "Available Offline,"...

Music Fan

When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet.   Within the desktop v...

mblack101

Music Fan

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
  • 0 likes

Solved!! 2 iphones, but different menu/interface. "your music" replaced with "playlists"

Hi, I am running spotify on 2 different iphone 4s's. I pay for premium. When I click the menu button (three horizontal lines in the top right) on phone A, I Get the following options: Search Browse Discover Radio YOUR MUSIC Settings On phone B, "your...

Casual Listener

Hi,   I am running spotify on 2 different iphone 4s's. I pay for premium.   When I click the menu button (three horizontal lines in the top right) on phone A, I Get the following o...

Ezrie

Casual Listener

1251 Views

3 replies

0 likes

  • 1251 Views
  • 3 replies
  • 0 likes

Iphone 4s offline modus not working

Hi Community, I got an iphone 4s and have spotify premium. But spotify offline is not working. On my Computer (windows 7) it says "Playlist offline" (green download sign) and on my iphone i have pressed the button "offline" as well but it's not worki...

Newbie

Hi Community, 🙂   I got an iphone 4s and have spotify premium. But spotify offline is not working. On my Computer (windows 7) it says "Playlist offline" (green download sign) and on my ipho...

Rodrigo

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Does syncing iTunes with Spotify change my songs in my iTunes library?

Hello there,Sorry if this sounds a little bit odd, but I have a question regarding music being synced from iTunes to Spotify.I have a fairly large library, about 1700 songs. All of which are lossless (ALAC), this is mainly for back up reasons. It als...

Casual Listener

Hello there, Sorry if this sounds a little bit odd, but I have a question regarding music being synced from iTunes to Spotify. I have a fairly large library, about 1700 songs. All of which are ...

Supersonicprune

Casual Listener

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes