Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43979 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109506 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438297 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302033 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My scenario is this: I hear a song I like. I add it to my 'offline' playlist. Listen to it again and again and again and again. Because the song is last on my playlist, when playback is done Spotify 'jumps' to the first playlist song, and then if you...
My scenario is this: I hear a song I like. I add it to my 'offline' playlist. Listen to it again and again and again and again. Because the song is last on my playlist, when play...
Community Legend
664 Views
3 replies
0 likes
Greetings, Not sure the appropriate place to post this generic spotify (all platform) bug/annoyance. Whats with Spotify changing the next track in a radio playlist every time I "like" or "dislike" something? Sometimes I'm stoked about the next song c...
Greetings, Not sure the appropriate place to post this generic spotify (all platform) bug/annoyance. Whats with Spotify changing the next track in a radio playlist every time I ...
Community Legend
870 Views
1 replies
0 likes
Hello Spotify community. My issue is I don't have the ability to filter my playlist after the new update. My iPad has the feature but not my IPhone. I've tried to reinstall the app a few times and still nothing. It shows under about on the app 1.4 bu...
Hello Spotify community. My issue is I don't have the ability to filter my playlist after the new update. My iPad has the feature but not my IPhone. I've tried to reinstall the app a few times and s...
Community Legend
533 Views
2 replies
0 likes
Hi,When I filled in my spotify care code I chose for unlimited because I thought that that was similar to premium and that it was the only option I had. Now I found out that unlimited is for laptops and computers (and my iPad too).... I really want t...
Hi, When I filled in my spotify care code I chose for unlimited because I thought that that was similar to premium and that it was the only option I had. Now I found out that unlimited is for lapt...
Community Legend
820 Views
5 replies
0 likes
hope i can explain this little issue.... while playing a track on Spotify and looking at other music, i can hold down on another song and a pop up comes up giving me options. if i tap on the square with a plus ion it, it adds it to a "temp playlist" ...
hope i can explain this little issue.... while playing a track on Spotify and looking at other music, i can hold down on another song and a pop up comes up giving me options. if i tap on ...
Community Legend
1599 Views
5 replies
0 likes
I have tried deleting and re downloading spotify app. I also deleted other apps and games to free space. nothing is working. Can anyone tell me what to do?
I have tried deleting and re downloading spotify app. I also deleted other apps and games to free space. nothing is working. Can anyone tell me what to do?
Casual Listener
849 Views
2 replies
0 likes
I have an iPhone 5, app version 1.4.1, premium account. Certain songs will play just fine(ie, songs on main welcome screen), but when I do a search, and click a song, the app just crashes! I have uninstalled the app, rebooted phone, installed the app...
I have an iPhone 5, app version 1.4.1, premium account. Certain songs will play just fine(ie, songs on main welcome screen), but when I do a search, and click a song, the app just crashes! ...
Community Legend
4376 Views
5 replies
0 likes
Hi,I just signed up for spotify premium with a €10 spotify card. Spotify says "unlimited for 62 days" but on my phone I still have the same possibilities as a free user.. I can't shuffle more than 6 songs and I can't just click on a random song... Wh...
Hi, I just signed up for spotify premium with a €10 spotify card. Spotify says "unlimited for 62 days" but on my phone I still have the same possibilities as a free user.. I can't shuffle more tha...
Community Legend
728 Views
3 replies
0 likes
I have noticed for last 1.5 to 2 weeks the new releases under browse then new releases is showing nothing anymore. It just is completely blank, this is for mac app, ios for iphone and ipad app as well as webplayer. Is this happening for everyone? ive...
I have noticed for last 1.5 to 2 weeks the new releases under browse then new releases is showing nothing anymore. It just is completely blank, this is for mac app, ios for iphone and ipad app as wel...
Community Legend
488 Views
1 replies
0 likes
I have had Rhapsody (and before that, Napster) for years and I'm fairly happy with it, and with inertia and all I have a disincentive to switch and have to build new playlists. However, increasingly I'm finding Facebook friends are on Spotify and no ...
I have had Rhapsody (and before that, Napster) for years and I'm fairly happy with it, and with inertia and all I have a disincentive to switch and have to build new playlists. However, increas...
Community Legend
13868 Views
10 replies
0 likes
It does about the first 50 and then you scroll down and they're not really alphabetized, and how come they are not alphabetized on the desktop.
It does about the first 50 and then you scroll down and they're not really alphabetized, and how come they are not alphabetized on the desktop.
Community Legend
1437 Views
7 replies
0 likes
Since the new update whenever i try to que a song on my iphone by pressing "Add to que" a popup shows and says:"Could not load tracks. This tracks are currently unavailable. please try again later."It happens on every track i try to que. Why? Regards
Since the new update whenever i try to que a song on my iphone by pressing "Add to que" a popup shows and says: "Could not load tracks. This tracks are currently unavailable. please try again ...
Casual Listener
6597 Views
14 replies
7 likes
For 2 consecutive days I briefly listened to an album on shuffle play. The same 3 songs played first both days in a row. This album has 20 songs. If shuffle play is supposed to be random then how do same 3 songs play first?
For 2 consecutive days I briefly listened to an album on shuffle play. The same 3 songs played first both days in a row. This album has 20 songs. If shuffle play is supposed to be random then how do ...
Community Legend
792 Views
3 replies
0 likes
My discover tab has disappeared on my iPhone. Where has it gone?
My discover tab has disappeared on my iPhone. Where has it gone?
Regular
1300 Views
4 replies
0 likes
Hello everyone, I have an iPod Touch 4th Generation on iOS 6.1.6. Unless a song is downloaded, when I try to play it, the app immediately crashes. This issue started after the 1.4.0 update. I tried a hard reset and that didn't help, and I REALLY don'...
Hello everyone, I have an iPod Touch 4th Generation on iOS 6.1.6. Unless a song is downloaded, when I try to play it, the app immediately crashes. This issue started after the 1.4.0 update...
Casual Listener
10030 Views
46 replies
0 likes
Alright, so I have tried connecting my phone to my laptop so that I can sync, but nothing happened, I went through all of the troubleshooting and nothing has changed, my laptop still does not pick up my phone. Please help because this is very annoyin...
Alright, so I have tried connecting my phone to my laptop so that I can sync, but nothing happened, I went through all of the troubleshooting and nothing has changed, my laptop still does not pick up...
Community Legend
575 Views
2 replies
0 likes
Help needed.
Help needed.
Community Legend
1899 Views
6 replies
2 likes
I have an iPhone 4S running on iOS 6. The latest updated has mess with my spotify a lot. When I search a song and try and play it from the search menu, the app crashes. I have to go to the album to play the song. Am I the only one with this problem?S...
I have an iPhone 4S running on iOS 6. The latest updated has mess with my spotify a lot. When I search a song and try and play it from the search menu, the app crashes. I have to go to the album t...
Community Legend
627 Views
1 replies
0 likes
If I select a track in Shazam then select 'Listen on Spotify', Spotify opens OK and highlights the track I want. If I then select it to play Spotify crashes.This happens with a variety of tracks. I've tried deleting and reinstalling Spotify but I sti...
If I select a track in Shazam then select 'Listen on Spotify', Spotify opens OK and highlights the track I want. If I then select it to play Spotify crashes.This happens with a variety of tracks. I'v...
Community Legend
671 Views
2 replies
0 likes
Basically, since I updated Spotify, when I search I can only play or add one song from a search before it freezes.... I can move away from the search and search for other songs but I can't click on anything that comes up as a result of the search (as...
Basically, since I updated Spotify, when I search I can only play or add one song from a search before it freezes.... I can move away from the search and search for other songs but I can't click on a...
Community Legend
2616 Views
7 replies
0 likes
