Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30853 Views
  • 13 replies
  • 35 likes
  • 30853 Views
  • 13 replies
  • 35 likes

Syncing Ipod Nano

Hi Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices. Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cranky teen

  • Newbie
  • Hi  Trying to sync an Ipod Nano with Spotify, but it's not showing up in the devices.  Itunes is not running and I have followed the instructions Please Help a frustrated mother of a cr...
  • Peter__
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

adding songs to cue

Having problems adding songs to cue with iPhone.  

  • Casual Listener
  • Having problems adding songs to cue with iPhone.  
  • DavidJohanning
  • Casual Listener
  • 992 Views
  • 6 replies
  • 0 likes
  • 992 Views
  • 6 replies
  • 0 likes

Vote with your $$$ - Pledge to quit Spotify if problems in new Version not addressed ASAP

All, I am appalled at the lack of feedback from Spotify, particularly around the following issues - New app update being unusably slow in iOS - even on "faster" models - unnecessary bloat - The unbelievable removal of the "Star" system, which is crea...

  • Gig Goer
  • All,   I am appalled at the lack of feedback from Spotify, particularly around the following issues   - New app update being unusably slow in iOS - even on "faster" models - unneces...
  • jeremygoh
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

My music is gone

When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won't let me. I'm not sure what else to try. Any help i...

  • Regular
  • When I updated Spotify, it deleted all of the music off of my phone. I reinstalled the app hoping that it would come back, but it hasn't. Now I try to resync the playlists from my desktop and it won'...
  • natethegreat12
  • Regular
  • 483 Views
  • 6 replies
  • 0 likes
  • 483 Views
  • 6 replies
  • 0 likes

Problem with Spotify clearing synced songs after phone restart. Not retaining any memory. iPhone 5.

If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were released. I have had no issue with it up until this ...

  • Newbie
  • If I have to restart my phone or my phone's battery dies Spotify does not retain any of the songs that I downloaded for use when offline. This only has become a problem since newest app update were r...
  • Peter__
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Last/Newest added song to the bottom of the playlist

Hi Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song... Why? And how can i sort the playlist after add-date on iPhone?

  • Casual Listener
  • Hi   Every time I am added a new song in the playlist, he forced to the very bottom of the list. So I have to scroll the looooong way down if I want to listen the song...   Why? And...
  • Beasty-Treeman
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Shuffling an artist's entire catalogue on iphone

Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Free for my iphone. Is this a premium feature because...

  • Regular
  • Is there a way to shuffle all songs by a particular artist on iphone? When I press the shuffle button for a band, I only get their top 10 songs. I have Spotify Unlimited for my desktop and Spotify Fr...
  • robzim737
  • Community Legend
  • 952 Views
  • 6 replies
  • 0 likes
  • 952 Views
  • 6 replies
  • 0 likes

Spotify app post to Facebook about only few artists.

Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?

  • Regular
  • Is it normal that Spotify app don't post to Facebook about all artists? For me it posts to Facebook about only some artists while others not. Is it only me or everyone else?
  • Peter__
  • Community Legend
  • 510 Views
  • 2 replies
  • 0 likes
  • 510 Views
  • 2 replies
  • 0 likes

Spotify app won't post to Facebook

Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on.I tried disconnecting Spotify from Facebook and connecting it again.I even tried the web player, but nothing of these work. Is it only me or everybody else? An...

  • Regular
  • Spotify app won't post the songs I've played to Facebook. I have "show activity" turned on. I tried disconnecting Spotify from Facebook and connecting it again. I even tried the web player, but n...
  • mahmoudfayed
  • Regular
  • 861 Views
  • 5 replies
  • 0 likes
  • 861 Views
  • 5 replies
  • 0 likes

Spotify Premium not longer working, but i paid...

Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an also deleted my offline playlists, which have gotten quite...

  • Casual Listener
  • Hi there, ive got a big problem... I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an als...
  • Mgroc
  • Casual Listener
  • 922 Views
  • 7 replies
  • 0 likes
  • 922 Views
  • 7 replies
  • 0 likes

Transition from starred tracks to My Music

Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add my old starred collection into the new My Music col...

  • Newbie
  • Can you introduce a way/button for iphone users to save an entire playlist to the My music collection!? I don't even own a PC or Mac and I only use an iphone and iPad. At the moment if I want to add ...
  • grindz145
  • Casual Listener
  • 4379 Views
  • 11 replies
  • 11 likes
  • 4379 Views
  • 11 replies
  • 11 likes

Please help: I cannot Sync my iPhone 5c and Macbook Pro

Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devices. Help me please...

  • Casual Listener
  • Please help me: I have an Iphone 5C and a Macbook Pro, both of which I cannot sync to Spotify. Also. I accidently deleted my offline devices to fix this problem, but now I cannot add any offline devi...
  • flase
  • Casual Listener
  • 494 Views
  • 2 replies
  • 0 likes
  • 494 Views
  • 2 replies
  • 0 likes

iOS App Album sorting

Some suggestions: In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name. As an Alternative, there could be an option to group the tracks by Album in the Artist view (+ possibility to play only on...

  • Regular
  • Some suggestions:   In the Album view, please sort the Albums by Artist + Name (like the Desktop App) and not only by Album Name.  As an Alternative, there could be an option to gr...
  • Peter__
  • Community Legend
  • 846 Views
  • 4 replies
  • 6 likes
  • 846 Views
  • 4 replies
  • 6 likes

Shuffling album or playlist plays incorrect tracks and artists

Hi Can anyone assist with this issue I have with spotify mobile? Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from elsewhere after one or two songs. Initially, it will splice a song or two into rota...

  • Casual Listener
  • Hi   Can anyone assist with this issue I have with spotify mobile?    Whenever I attempt to shuffle play an album or one of my playlists spotifty starts playing music from else...
  • nonstopdigital
  • Roadie
  • 2647 Views
  • 5 replies
  • 0 likes
  • 2647 Views
  • 5 replies
  • 0 likes

Solved!! Your Music Artists

When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a certain way?

  • Newbie
  • When I updated the app on my iPhone, I have certain artists I added to my collection. After it was updated it added all these other artists that I don't want there and I can't delete them, is there a...
  • user-removed
  • Not applicable
  • 1467 Views
  • 4 replies
  • 0 likes
  • 1467 Views
  • 4 replies
  • 0 likes

Scrolling "feature" bug

One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playlists, most of the time it scrolls sideways to view ...

  • Newbie
  • One thing I've noticed on the major iOS update is that scrolling sideways when viewing playlists is very sensitive. Only less than half the time I am actually able to scroll down to view all my playl...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Solved!! Premium not working on iPhone and no roku

Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program malfunctions I think that may only cause more prob...

  • Casual Listener
  • Like many others I have Premium account but it doesn't work on iPhone. Also I can't login on my Roku and the response I got was directions to do a complicated reset of my Roku. Since no other program...
  • kbrooksc
  • Community Legend
  • 1486 Views
  • 3 replies
  • 0 likes
  • Roku iPhone
  • 1486 Views
  • 3 replies
  • 0 likes

Cannot add songs to playlist if I don't have internet connection

I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?

  • Regular
  • I've noticed that if I'm on the underground and I was to add a song I like to my Starred playlist, I am unable to do so until I get 3G! This is ridiculous! Is there a workaround?
  • Gurmukh
  • Regular
  • 590 Views
  • 2 replies
  • 0 likes
  • 590 Views
  • 2 replies
  • 0 likes

Mixed Albums not playing in correct order

Hey guys! 2 things..... 1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.... 2. Albums that are mixed such as Anjunabeats Vol. 10 IS in the correct order...

  • Music Fan
  • Hey guys!    2 things.....   1. Why can you not download entire albums yet? Like you do with playlists....or do you have to add the album to a playlist and then download them.....
  • Peter__
  • Community Legend
  • 738 Views
  • 4 replies
  • 0 likes
  • 738 Views
  • 4 replies
  • 0 likes

play queue ipad

Hi, I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem to find out how to get this working.

  • Newbie
  • Hi,   I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem ...
  • MichaelJerzak
  • Composer
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes