Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30705 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95430 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424718 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293861 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
As title states, When I would update my local files, the main menu on the Spotify app would say "Syncing 1 of 5" and now it doesn't sync/update or recognize not even ONE local file!!! Please help! I repeat, It USED TO WORK, Doesn't work anymore out o...
As title states, When I would update my local files, the main menu on the Spotify app would say "Syncing 1 of 5" and now it doesn't sync/update or recognize not even ONE local file!!! &n...
Community Legend
1090 Views
7 replies
0 likes
My duaghter is using an old iPhone3 to access her Spotify playlists. Suddenly she has no option other than Shuffle Play. Suggestions from previous posts on this Forum are not working. Is upgrading to PREMIUM the only way to turn off SHUFFLE PLAY (for...
My duaghter is using an old iPhone3 to access her Spotify playlists. Suddenly she has no option other than Shuffle Play. Suggestions from previous posts on this Forum are not working. &nb...
Roadie
591 Views
1 replies
0 likes
On the desktop albums are sorted by artist first which makes a lot of sense because if you have a few albums from the same artist you can find each of them easily. On the iPhone they're sorted by album name which forces us to remember names of albums...
On the desktop albums are sorted by artist first which makes a lot of sense because if you have a few albums from the same artist you can find each of them easily. On the iPhone they're sorted by alb...
Music Fan
1304 Views
5 replies
0 likes
I just sent this today:Hello Mr Stal,First, let me say that I love(d) Spotify.Second, let me say that I have been plagued by a major problem with Spotify and have been unable to get any sort of response or help from your employees.Being able to chang...
I just sent this today: Hello Mr Stal, First, let me say that I love(d) Spotify. Second, let me say that I have been plagued by a major problem with Spotify and have been unable to get any...
Music Fan
1344 Views
9 replies
0 likes
Newbie
669 Views
2 replies
0 likes
Hi Everyone, I have an iPhone 4; I recently updated my spotify app to version 1.4.1. However, every time I click the app, it does not open up, so I can not listen to any Spotify music on my iPhone. I tried deleting the app and redownloading it, but i...
Hi Everyone, I have an iPhone 4; I recently updated my spotify app to version 1.4.1. However, every time I click the app, it does not open up, so I can not listen to any Spotify music...
Casual Listener
941 Views
2 replies
0 likes
Hello, I've not found a solution to classify music by date. So I can't know the music that has recently been added to a playlist, there is no order. In addition, I get no notifications when a playlist is updated yet all the switches are turned. Thank...
Hello, I've not found a solution to classify music by date. So I can't know the music that has recently been added to a playlist, there is no order. In addition, I get no notifications w...
Community Legend
391 Views
1 replies
0 likes
What's the deal here? I haven't listened to the albums in several weeks. Can I delete them?
What's the deal here? I haven't listened to the albums in several weeks. Can I delete them?
Community Legend
499 Views
1 replies
0 likes
Hi,I am really having trouble importing songs that are not found on spotify for the iphone app. So I dragged the file into the desktop version and it plays great . Cool now i want to get this track on my iphone.So I click on the song it says not curr...
Hi, I am really having trouble importing songs that are not found on spotify for the iphone app. So I dragged the file into the desktop version and it plays great . Cool now i want to get this track...
Casual Listener
3394 Views
6 replies
3 likes
I downloaded the Spotify app onto my iPhone and got a free 48-hour trial for Spotify Premium. After the trial was over, I decided to buy it because I love it!! So, I installed Spotify onto my computer and bought the Premium version. I'm on the 30-day...
I downloaded the Spotify app onto my iPhone and got a free 48-hour trial for Spotify Premium. After the trial was over, I decided to buy it because I love it!! So, I installed Spotify onto my compute...
Community Legend
8327 Views
6 replies
0 likes
Hi! When I'm trying to listen to spotify on my iphone 3, the app shuts down when I click on a song. The app has been updated, but I don't know if it's because it's an old phone or if it's the app that's the problem.
Hi! When I'm trying to listen to spotify on my iphone 3, the app shuts down when I click on a song. The app has been updated, but I don't know if it's because it's an old pho...
Community Legend
724 Views
5 replies
0 likes
I have spotofy premium through my vodaphone account. It was working but now does not provide premium features. I have tried uninstalling on my iphone and other devices and only re installed on my iphone 5. I have aklso tried logging out. This has not...
I have spotofy premium through my vodaphone account. It was working but now does not provide premium features. I have tried uninstalling on my iphone and other devices and only re install...
Community Legend
324 Views
1 replies
0 likes
Hi. I am having trouble syncing my personal track with my Iphone. I have tried all the suggestions on the help page but nothing works. Of course all the playlists are offline and the track are showing on the Iphone, but they wount sync! I have tried ...
Hi. I am having trouble syncing my personal track with my Iphone. I have tried all the suggestions on the help page but nothing works. Of course all the playlists are offline and the track are showin...
Casual Listener
608 Views
1 replies
0 likes
Starting today I cant use spotify, including my downloaded playlists which should be available offline. Ive closed, restarted etc anyone else? Known error? just me? i am using my ipad.
Starting today I cant use spotify, including my downloaded playlists which should be available offline. Ive closed, restarted etc anyone else? Known error? just me? i am using m...
Newbie
902 Views
4 replies
0 likes
My spotify app for my iPhone used to let me listen to music anytime/anywhere, but recently it will only allow me to do "shuffle play," even on a playlist that I have made available offline. Is this some new feature? Or is there a problem with my app?...
My spotify app for my iPhone used to let me listen to music anytime/anywhere, but recently it will only allow me to do "shuffle play," even on a playlist that I have made available offline. Is this s...
Community Legend
1509 Views
10 replies
0 likes
Hi So, months ago in one of my playlists I had the "Tourist History" album from Two Door Cinema Club. Because of a problem, I had to uninstall Spotify and reinstall it and then the whole album was gone. I searched for it in the web app and in the com...
Hi So, months ago in one of my playlists I had the "Tourist History" album from Two Door Cinema Club. Because of a problem, I had to uninstall Spotify and reinstall it and then the w...
Community Legend
474 Views
1 replies
0 likes
Hello, I had an old version of Spotify Mobile installed on my iPhone, and i could easily move the tracks in a playlist back and forth when editing, but since i updated to the newer version i cannot find the feature anymore. How can i do this? Am i mi...
Hello, I had an old version of Spotify Mobile installed on my iPhone, and i could easily move the tracks in a playlist back and forth when editing, but since i updated to the newer version i cannot f...
Community Legend
1814 Views
8 replies
0 likes
Maybe I'm the only one, but I constantly play music in friend's cars, and depending on the group and mood, I pick and choose from various playlists. BUT... Every friggin time, I accidentally tap outside the tiny ... circle button. This results in an ...
Maybe I'm the only one, but I constantly play music in friend's cars, and depending on the group and mood, I pick and choose from various playlists. BUT... Every friggin time, I accidentally tap outs...
Community Legend
1188 Views
1 replies
1 likes
Okay so basically what is happening, is i have two albums i have made in spotify, With around 20 songs each,It can find my ipod, but when i click on the albums under my ipod touch name, they kind of go to a greyish color and they pop up and say "Only...
Okay so basically what is happening, is i have two albums i have made in spotify, With around 20 songs each,It can find my ipod, but when i click on the albums under my ipod touch name, they kind of ...
Community Legend
18412 Views
36 replies
2 likes
