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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37124 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

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Solved!! Can't queue songs! Iphone

Since the new update whenever i try to que a song on my iphone by pressing "Add to que" a popup shows and says:"Could not load tracks. This tracks are currently unavailable. please try again later."It happens on every track i try to que. Why? Regards

Casual Listener

Since the new update  whenever i try to que a song on my iphone by pressing "Add to que" a popup shows and says: "Could not load tracks. This tracks are currently unavailable. please try again ...

LLD

Casual Listener

6519 Views

14 replies

7 likes

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  • 7 likes

Album Shuffle play on iPhone

For 2 consecutive days I briefly listened to an album on shuffle play. The same 3 songs played first both days in a row. This album has 20 songs. If shuffle play is supposed to be random then how do same 3 songs play first?

Roadie

For 2 consecutive days I briefly listened to an album on shuffle play. The same 3 songs played first both days in a row. This album has 20 songs. If shuffle play is supposed to be random then how do ...

jeremygoh

Community Legend

780 Views

3 replies

0 likes

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Solved!! Discover tab

My discover tab has disappeared on my iPhone. Where has it gone?

Casual Listener

My discover tab has disappeared on my iPhone. Where has it gone?

HardHatMack

Regular

1268 Views

4 replies

0 likes

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Solved!! Spotify for iPod Touch crashes on stream

Hello everyone, I have an iPod Touch 4th Generation on iOS 6.1.6. Unless a song is downloaded, when I try to play it, the app immediately crashes. This issue started after the 1.4.0 update. I tried a hard reset and that didn't help, and I REALLY don'...

Roadie

Hello everyone,   I have an iPod Touch 4th Generation on iOS 6.1.6. Unless a song is downloaded, when I try to play it, the app immediately crashes. This issue started after the 1.4.0 update...

RJLupin2

Casual Listener

9887 Views

46 replies

0 likes

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Spotify does not find iPhone 5S under devices.

Alright, so I have tried connecting my phone to my laptop so that I can sync, but nothing happened, I went through all of the troubleshooting and nothing has changed, my laptop still does not pick up my phone. Please help because this is very annoyin...

Newbie

Alright, so I have tried connecting my phone to my laptop so that I can sync, but nothing happened, I went through all of the troubleshooting and nothing has changed, my laptop still does not pick up...

jeremygoh

Community Legend

566 Views

2 replies

0 likes

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Need help with two things

I have an iPhone 4S running on iOS 6. The latest updated has mess with my spotify a lot. When I search a song and try and play it from the search menu, the app crashes. I have to go to the album to play the song. Am I the only one with this problem?S...

Casual Listener

I have an iPhone 4S running on iOS 6. The latest updated has mess with my spotify a lot. When I search a song and try and play it from the search menu, the app crashes. I have to go to the album t...

jeremygoh

Community Legend

619 Views

1 replies

0 likes

Broken discover crashes help iOS iPhone
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Spotify crashes when trying to play track tagged by Shazam

If I select a track in Shazam then select 'Listen on Spotify', Spotify opens OK and highlights the track I want. If I then select it to play Spotify crashes.This happens with a variety of tracks. I've tried deleting and reinstalling Spotify but I sti...

Newbie

If I select a track in Shazam then select 'Listen on Spotify', Spotify opens OK and highlights the track I want. If I then select it to play Spotify crashes.This happens with a variety of tracks. I'v...

jeremygoh

Community Legend

661 Views

2 replies

0 likes

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Latest spotify update - can't add songs to playlist or even play in search (ipad Air)

Basically, since I updated Spotify, when I search I can only play or add one song from a search before it freezes.... I can move away from the search and search for other songs but I can't click on anything that comes up as a result of the search (as...

Casual Listener

Basically, since I updated Spotify, when I search I can only play or add one song from a search before it freezes.... I can move away from the search and search for other songs but I can't click on a...

jeremygoh

Community Legend

2574 Views

7 replies

0 likes

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Normalize volume control?

Will volume normalization ever be an option for iphone? I use my iphone to play spotify at work and in the car. The volume difference is intolerable. My clients jump every time a new songs is played. I purchased spotify premium solely for mobile use....

Newbie

Will volume normalization ever be an option for iphone? I use my iphone to play spotify at work and in the car. The volume difference is intolerable. My clients jump every time a new songs is pl...

user-removed

Not applicable

3011 Views

3 replies

3 likes

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Solved!! having my new tracks on top of the list...

Hi, on my Iphone each time I add a new track on a playlist, this newest song is at the bottom of the playlist. Which means that I have to scroll thru the all playlist to get to the latest one. Do you know how can I sort them in the opposite way, plea...

Casual Listener

Hi, on my Iphone each time I add a new track on a playlist, this newest song is at the bottom of the playlist. Which means that I have to scroll thru the all playlist  to get to the latest ...

Joe

Community Legend

1147 Views

5 replies

0 likes

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Need a date added feature on ios platforms

On browser i can goto a playlist i'm following and go straight to the latest tracks using 'date added' and click to most recent.you cannot do this on iphone or ipad. So if you follow a playlist of 4000 tracks you can imagine it would be quicker to ha...

Newbie

On browser i can goto a playlist i'm following and go straight to the latest tracks using 'date added' and click to most recent. you cannot do this on iphone or ipad. So if you follow a playlist o...

ShaKerZ67

Regular

1409 Views

11 replies

0 likes

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Sync playlists w/ ipod nano 6th gen

Hey! I have the nano 6th generation, and I was wondering if it was possible to download playlists on it? I assumed it would since it's a newer version. It starts downloading, gets up to .11gb and then quits. Then I look on it, and it only loaded 2 so...

Newbie

Hey! I have the nano 6th generation, and I was wondering if it was possible to download playlists on it? I assumed it would since it's a newer version. It starts downloading, gets up to .11gb and the...

Joe

Community Legend

3651 Views

1 replies

0 likes

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Solved!! Save specific occurence of dynamic playlist, such as #ThrowbackThursday

I really like last Thursday's occurence, so I clicked "follow" but I'm pretty sure by doing this I'm subscribing to an ever-updating playlist, not last Thursday's occurence. How do I save this one occurence? I know I can manually add each song to a p...

Newbie

I really like last Thursday's occurence, so I clicked "follow" but I'm pretty sure by doing this I'm subscribing to an ever-updating playlist, not last Thursday's occurence.  How do I save this ...

Joe

Community Legend

4848 Views

1 replies

0 likes

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  • 1 replies
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Solved!! :SEARCHED: Local files not syncing to IPHONE 5S - worked before, then disappeared! Can't add now!

As title states, When I would update my local files, the main menu on the Spotify app would say "Syncing 1 of 5" and now it doesn't sync/update or recognize not even ONE local file!!! Please help! I repeat, It USED TO WORK, Doesn't work anymore out o...

Regular

As title states,   When I would update my local files, the main menu on the Spotify app would say "Syncing 1 of 5" and now it doesn't sync/update or recognize not even ONE local file!!! &n...

Joe

Community Legend

1123 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Is upgrading to PREMIUM the only way to turn off SHUFFLE PLAY (for use on iPhone 3)?

My duaghter is using an old iPhone3 to access her Spotify playlists. Suddenly she has no option other than Shuffle Play. Suggestions from previous posts on this Forum are not working. Is upgrading to PREMIUM the only way to turn off SHUFFLE PLAY (for...

Casual Listener

My duaghter is using an old iPhone3 to access her Spotify playlists.  Suddenly she has no option other than Shuffle Play.  Suggestions from previous posts on this Forum are not working. &nb...

wahoo650

Roadie

606 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iOS album sort order different than on desktop

On the desktop albums are sorted by artist first which makes a lot of sense because if you have a few albums from the same artist you can find each of them easily. On the iPhone they're sorted by album name which forces us to remember names of albums...

Music Fan

On the desktop albums are sorted by artist first which makes a lot of sense because if you have a few albums from the same artist you can find each of them easily. On the iPhone they're sorted by alb...

geedog

Music Fan

1335 Views

5 replies

0 likes

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Suddenly, when I attempt to change song order on playlist on newest iPad, Spotify crashes

I just sent this today:Hello Mr Stal,First, let me say that I love(d) Spotify.Second, let me say that I have been plagued by a major problem with Spotify and have been unable to get any sort of response or help from your employees.Being able to chang...

Music Fan

I just sent this today: Hello Mr Stal, First, let me say that I love(d) Spotify. Second, let me say that I have been plagued by a major problem with Spotify and have been unable to get any...

Changshafu

Music Fan

1422 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes