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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 138263 Views
  • 503 replies
  • 108 likes
  • 138263 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 97138 Views
  • 19 replies
  • 38 likes
  • 97138 Views
  • 19 replies
  • 38 likes

Spotify crashes on launch on iPhone 5

Hello, When I try to start my spotify app, it shuts down after the loading screen has been displayed for a few seconds. This does not happen if I don't have any offline playlists, but as soon as I re-sync them the issue reoccurs after a short while. ...

  • Regular
  • Hello, When I try to start my spotify app, it shuts down after the loading screen has been displayed for a few seconds. This does not happen if I don't have any offline playlists, but as soon as I ...
  • jeremygoh
  • Community Legend
  • 1572 Views
  • 7 replies
  • 0 likes
  • 1572 Views
  • 7 replies
  • 0 likes

Solved!! New Release is ridiculously slow

sorry if posted elsewhere, but the search option/google wasn't turning up much. We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck on the previous songs album cover, name, etc. While this is h...

  • Newbie
  • sorry if posted elsewhere, but the search option/google wasn't turning up much.   We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck...
  • jeremygoh
  • Community Legend
  • 1215 Views
  • 4 replies
  • 2 likes
  • 1215 Views
  • 4 replies
  • 2 likes

Does Spotify Want Me to Listen Offline?

I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to listen offline on my iPhone. However, after multipl...

  • Newbie
  • I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to ...
  • user-removed
  • Not applicable
  • 768 Views
  • 3 replies
  • 0 likes
  • 768 Views
  • 3 replies
  • 0 likes

Spotify doesn't sync all songs

Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone help? Thank you!

  • Newbie
  • Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone...
  • user-removed
  • Not applicable
  • 1097 Views
  • 2 replies
  • 0 likes
  • 1097 Views
  • 2 replies
  • 0 likes

Solved!! Shuffle play on IOS

I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some other songs that did not use to play. This isn't how ...

  • Roadie
  • I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some ot...
  • ws1482
  • Roadie
  • 615 Views
  • 2 replies
  • 0 likes
  • 615 Views
  • 2 replies
  • 0 likes

Solved!! IOS Spotify Crash when searching for album

Spotify version 1.2.0.3344 crashes on iOS 7.1.1 everytime I search using Russian keyboard (Cyrills font) Steps done: Select Search Type in Russian "хит" See all albums Scroll down to load more albums Crashes everytime Is this a known issues, didnt se...

  • Regular
  • Spotify version 1.2.0.3344 crashes on iOS 7.1.1  everytime I search using Russian keyboard (Cyrills font) Steps done:   Select Search Type in Russian "хит" See all albums Scroll...
  • Peter__
  • Community Legend
  • 2542 Views
  • 6 replies
  • 0 likes
  • bug
    bug report
    Crash
    iOS 7.1.1
    load more
    Search
    Search Album
  • 2542 Views
  • 6 replies
  • 0 likes

Spotify crahes sporadic on IPad1 iOS 5.1

Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the beginning. Hopefully sombody have a solution.

  • Casual Listener
  • Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the...
  • jeremygoh
  • Community Legend
  • 882 Views
  • 3 replies
  • 0 likes
  • 882 Views
  • 3 replies
  • 0 likes

Solved!! "Unable to play track..." ??? on Spotify Free

I'm getting this many times a day on my iPhone 5. I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify. I am trying the free version to see if I want to switch from Pandora, where I do pay fo...

  • Regular
  • I'm getting this many times a day on my iPhone 5.  I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify.  I am trying the free ver...
  • Dimgo
  • Regular
  • 4799 Views
  • 6 replies
  • 0 likes
  • 4799 Views
  • 6 replies
  • 0 likes

Solved!! Playlists don't completely download..

I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned off my phone, logged off then back in, and the other...

  • Newbie
  • I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned o...
  • jeremygoh
  • Community Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

App quick-freeze after been taken off from background

I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can forward or backward songs, however when I try to op...

  • Regular
  • I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can ...
  • jeremygoh
  • Community Legend
  • 678 Views
  • 4 replies
  • 0 likes
  • 678 Views
  • 4 replies
  • 0 likes

Solved!! No search function on iOS app

Seems like a major flaw that iOS songs list doesn't have a search function

  • Newbie
  • Seems like a major flaw that iOS songs list doesn't have a search function
  • MattSuda
  • Spotify Star
  • 1069 Views
  • 1 replies
  • 0 likes
  • 1069 Views
  • 1 replies
  • 0 likes

Solved!! Lost all my music when I had to restore my computer

I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer

  • Newbie
  • I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer
  • Joe
  • Community Legend
  • 1423 Views
  • 5 replies
  • 0 likes
  • 1423 Views
  • 5 replies
  • 0 likes

Iphone app problem

I've downloaded the spotify app for my iphone 4, which has the latest IOS installed. I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & then lets me play a song.Then when I try & play another song it doe...

  • Newbie
  • I've downloaded the spotify app for my iphone 4, which has the latest IOS installed.  I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & t...
  • Peter__
  • Community Legend
  • 2226 Views
  • 4 replies
  • 0 likes
  • 2226 Views
  • 4 replies
  • 0 likes

Solved!! Will I be charged after my seven day trial? Im a Sprint user

I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. But underneath that it says that sprint users which ...

  • Casual Listener
  • I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. B...
  • Joe
  • Community Legend
  • 2574 Views
  • 6 replies
  • 0 likes
  • 2574 Views
  • 6 replies
  • 0 likes

Lost my premium account

I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usually it stays logged in. I logged in to find my acc...

  • Newbie
  • I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usu...
  • Peter__
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Impossible de synchroniser les playlists. Nouvelle tentative e cours...

est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....

  • Newbie
  • est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....
  • Joe
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium not working on iPhone 5?

I have recently taken advantage of the 3 for 1 month deal for Spotify Premium. It is working perfectly on the laptop, isn't updating on the iPhone. For some reason I started a trial of premium on my phone for 3 days (I think) now that it has finished...

  • Casual Listener
  • I have recently taken advantage of the 3 for 1 month deal for Spotify Premium.  It is working perfectly on the laptop, isn't updating on the iPhone.   For some reason I started a trial...
  • Joe
  • Community Legend
  • 899 Views
  • 7 replies
  • 0 likes
  • 899 Views
  • 7 replies
  • 0 likes

Solved!! could not load track in offline mode

Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track".Please fix this bug, this have been there forever. I have tried reinstalling, clearing cache, etc.... I have th...

  • Casual Listener
  • Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track". Please fix this bug, this have been there forever. I hav...
  • Vegargrim
  • Casual Listener
  • 1415 Views
  • 2 replies
  • 0 likes
  • 1415 Views
  • 2 replies
  • 0 likes

Car display's "no song" using Spotify

Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used through a car's audio system. I removed one of the devic...

  • Newbie
  • Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used throu...
  • Peter__
  • Community Legend
  • 12917 Views
  • 1 replies
  • 0 likes
  • 12917 Views
  • 1 replies
  • 0 likes