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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232842 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114445 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304035 Views

61 replies

16 likes

  • 304035 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129723 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

What the heck?!!

I'm a spotify premium subscriber. What the heck happened to Blind Melon?!! 2 of their songs disappeared from a playlist and don't show up at all when I search for them. The songs are "Tones of Home" and " The Pusher". Additionally, when I search for ...

Newbie

I'm a spotify premium subscriber. What the heck happened to Blind Melon?!! 2 of their songs disappeared from a playlist and don't show up at all when I search for them. The songs are "Tones of Home"...

Swanny

Community Legend

1875 Views

3 replies

0 likes

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  • 3 replies
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Please help -- Songs won't go offline

This is a new problem for me. I've been a premium user for many months and i have had nothing but a positive experience with Spotify thus far. Today, however, when i added a new playlist, it synced from my computer to my phone perfectly but then woul...

Casual Listener

This is a new problem for me.  I've been a premium user for many months and i have had nothing but a positive experience with Spotify thus far.  Today, however, when i added a new playlist,...

cheersbreh

Casual Listener

6014 Views

2 replies

0 likes

  • 6014 Views
  • 2 replies
  • 0 likes

Buttons without icon

The artist button on the now playing page does not work and has not for the past three versions of Sotify. What is wrong? Can' get to an artist without doing a search.

Regular

The artist button on the now playing page does not work and has not for the past three versions of Sotify. What is wrong? Can' get to an artist without doing a search.

PaulLM

Regular

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Solved!! iPhone 5s will not appear under Devices when connected

When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?

Visitor

When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?

Jurgenbm

Regular

1841 Views

4 replies

0 likes

devices
iphone
iPhone 5S
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  • 4 replies
  • 0 likes

How to Block a Song?

So I've read that you could block a song when they still had the star function, but I can't seem to figure out how to now. Every few songs they "suggest" Call Me Maybe even on playlist with more than 15 songs. I can't stand it. I have to restart my a...

Casual Listener

So I've read that you could block a song when they still had the star function, but I can't seem to figure out how to now. Every few songs they "suggest" Call Me Maybe even on playlist with more than...

CathRyann

Casual Listener

3023 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Searched music won't play

I search the music I want, then I click it and ten my screen blacks out and goes home.

Newbie

I search the music I want, then I click it and ten my screen blacks out and goes home.

user-removed

Not applicable

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Playlists dissapeared

When I went on my spotify app today all of my playlists are there but some didn't have the album pic there. So when I went in the play list all of the songs in that play list were gone, and when I searched on that play list it was gone. I listendto t...

Newbie

When I went on my spotify app today all of my playlists are there but some didn't have the album pic there. So when I went in the play list all of the songs in that play list were gone, and when I se...

user-removed

Not applicable

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
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Solved!! Files won't sync to iphone 5s

I enjoy spotify for alot of reasons but I'm looking to download all of my music to my iphone so that I don't eat up as much data. I have "songs" and all of my playlists set to "available offline" but it shows its not syncing them anymore. A few songs...

Newbie

I enjoy spotify for alot of reasons but I'm looking to download all of my music to my iphone so that I don't eat up as much data. I have "songs" and all of my playlists set to "available offline" but...

user-removed

Not applicable

661 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

my ipod wont download music so i can listen offline

so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to them offline... why? it has worked before but will not ...

Visitor

so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to th...

user-removed

Not applicable

872 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify doesnt recongnize iphone

Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne

Newbie

Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne

user-removed

Not applicable

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Playlists gone on ipad

I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playlists on my iPad, it looks like it is searching (2 bla...

Casual Listener

I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playl...

gazler007

Casual Listener

919 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Local files and "Your Music"

Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. Now I can alphabetize them by title - yay. BUT, it ...

Newbie

Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. ...

MattSuda

Spotify Star

820 Views

1 replies

0 likes

local files
your songs
  • 820 Views
  • 1 replies
  • 0 likes

Your Music / Artists not working on iPhone

iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.

Casual Listener

iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.    

Fred

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Stops playing after 10/12 seconds

Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app

Visitor

Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app

user-removed

Not applicable

3980 Views

3 replies

0 likes

  • 3980 Views
  • 3 replies
  • 0 likes

Spotify doesn't sync local files :(

Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playlist and after that playlist with local files and folde...

Casual Listener

Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playli...

piotr3kk

Casual Listener

628 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Disable 'enable network warning' when in Offline mode

As the title says.I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode.But after I put my phone at Airplane mode aswell (while spotify was in offline mode)...

Regular

As the title says. I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode. But after I put my phone at A...

MattSuda

Spotify Star

695 Views

1 replies

1 likes

  • 695 Views
  • 1 replies
  • 1 likes

Eaqualizer

PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance

Casual Listener

PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance

CallMeVitor

Regular

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Volume button and Hold to Preview not working in 1.4.1 - iPhone 5

Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5: 1) The volume button does not work at all. When I click it, the whole screen gets dimmed but no volume bar / AirPlay controls appear, so I am unable to change the volume or swit...

Casual Listener

Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5:   1) The volume button does not work at all.  When I click it, the whole screen gets dimmed but no volume bar / ...

sarge_in

Casual Listener

1577 Views

2 replies

0 likes

hold
preview
volume
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  • 2 replies
  • 0 likes

Solved!! 2 devices

Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use tablet but want the same music on both

Casual Listener

Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use...

mrjarnisherwin

Casual Listener

1095 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Sync stops for reason on iPad air

I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weird.

Casual Listener

I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weir...

user-removed

Not applicable

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes