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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80964 Views
  • 19 replies
  • 37 likes
  • 80964 Views
  • 19 replies
  • 37 likes

Some Available Songs/Tracks Won't Play

I have the spotify app for the iphone and on my playlist there are a number of songs that just dont play while others do. Anyone have an idea why certain songs dont play on the iphone yet everysong on the playlist plays on the PC???

  • Casual Listener
  • I have the spotify app for the iphone and on my playlist there are a number of songs that just dont play while others do. Anyone have an idea why certain songs dont play on the iphone yet everysong o...
  • gregi87
  • Casual Listener
  • 512 Views
  • 2 replies
  • 0 likes
  • 512 Views
  • 2 replies
  • 0 likes

Spotify Mobile will only sync certain local files

I just downloaded an album off iTunes that I want to listen to on Spotify, but only 1 of the 26 songs will actually play on Spotify Mobile. All of the songs will play on Spotify on my computer, but not on my iPod Touch. I've reinstalled Spotify on bo...

  • Casual Listener
  • I just downloaded an album off iTunes that I want to listen to on Spotify, but only 1 of the 26 songs will actually play on Spotify Mobile. All of the songs will play on Spotify on my computer, but n...
  • Joe
  • Community Legend
  • 975 Views
  • 5 replies
  • 0 likes
  • 975 Views
  • 5 replies
  • 0 likes

Spotify Free Trial on Sprint mobile phone

I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my phone account after the premium free trial is over. Wha...

  • Newbie
  • I recently signed up for spotify and stupid of me, I clicked to start a premium free trial on my phone. It didn't ask for any card registry or anything so I'm concerned that it will charge on my ph...
  • Joe
  • Community Legend
  • 1107 Views
  • 1 replies
  • 0 likes
  • 1107 Views
  • 1 replies
  • 0 likes

Solved!! Sync saved artist/album to iPhone

I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to. Is there a way to sync these to my phone? I have the premium subscription, so I download playlists so I can be offline and not use ...

  • Regular
  • I really like the feature that I can just click SAVE on an album, and Spotify puts that in my library to come back to.  Is there a way to sync these to my phone?  I have the premium subscri...
  • Joe
  • Community Legend
  • 2478 Views
  • 3 replies
  • 0 likes
  • 2478 Views
  • 3 replies
  • 0 likes

I paid for premium a month ago and still havent upgraded

I have deleted the app , logged in and out , and i still havent gotton my premium please any help?

  • Casual Listener
  • I have deleted the app , logged in and out , and i still havent gotton my premium please any help?
  • Joe
  • Community Legend
  • 852 Views
  • 4 replies
  • 0 likes
  • 852 Views
  • 4 replies
  • 0 likes

Downloading does not work

Hey guys,Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?

  • Newbie
  • Hey guys, Allthough there is Storage available on My iPhone , spotify refuses to downoad Tracks. The Symbol stays grey, even when wifi is available. What am i doing wrong ?
  • Joe
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Queue on iPhone

Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?

  • Newbie
  • Hello Spotify, I have seen on my fathers iPhone that he has the ability to see his queue on Spotify, then I immediatly checked my own Spotify and found out that I havent...? Why?
  • longwayround
  • Regular
  • 1322 Views
  • 9 replies
  • 0 likes
  • 1322 Views
  • 9 replies
  • 0 likes

I've been charged for a subscription to premium that i don't want!

Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or anything or should i just stick it out til my next...

  • Newbie
  • Hey, i've recently done the 30 day free trial of spotify and it charged me the second it ran out for premium and i just cant afford to have been charged for it! is there any way i can get a refund or...
  • Taylor
  • Community Legend
  • 586 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 586 Views
  • 1 replies
  • 0 likes

iOS app temporarily hangs when app switching

DescriptionSwitching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone2. Goto a large playlist and play a track3. Double tap the home screen button and switch to a...

  • Regular
  • Description Switching away from and back to the Spotify app causes it to freeze up of the interface for about 5-6 seconds each time. 1. Open Spotify on iPhone 2. Goto a large playlist and play ...
  • Joes
  • Regular
  • 2899 Views
  • 4 replies
  • 0 likes
  • freeze
    hangs
    iphone 5
    switching
  • 2899 Views
  • 4 replies
  • 0 likes

iPad - Spotify delay when switching between apps

On my 3rd Gen iPad running iOS 7, there is a significant delay in the Spotify interface whenever I switch from another app into the iPad app. The music doesn't stop playing during this delay (about 2-3 seconds) but I can't interact with the Spotify a...

  • Newbie
  • On my 3rd Gen iPad running iOS 7, there is a significant delay in the Spotify interface whenever I switch from another app into the iPad app.  The music doesn't stop playing during this del...
  • smokeywisk
  • Music Fan
  • 1076 Views
  • 3 replies
  • 0 likes
  • 1076 Views
  • 3 replies
  • 0 likes

Playlists Won't load on iPhone 4 iOS 6

I have the latest version of the Spotify app on my iPhone 4 running the latest iOS 6 and none of my playlists will load on my iPhone. The playlists load perfectly on another iPod Touch that is also running iOS 6 and the latest version of the app but ...

  • Newbie
  • I have the latest version of the Spotify app on my iPhone 4 running the latest iOS 6 and none of my playlists will load on my iPhone. The playlists load perfectly on another iPod Touch that is also r...
  • Joe
  • Community Legend
  • 987 Views
  • 1 replies
  • 0 likes
  • iphone app
    Playlists
  • 987 Views
  • 1 replies
  • 0 likes

Cant select track I want to listen to

I have only had spotify for a about 2 weeks and today makes it one week since I have had this problem. I am unable to select any song that I was to hear no matter how many times I press the song on my Iphone. All I can do is press shuffle and it will...

  • Casual Listener
  • I have only had spotify for a about 2 weeks and today makes it one week since I have had this problem. I am unable to select any song that I was to hear no matter how many times I press the song on m...
  • Joe
  • Community Legend
  • 1117 Views
  • 3 replies
  • 0 likes
  • Cant select my track
  • 1117 Views
  • 3 replies
  • 0 likes

Solved!! How can I sync only local files?

When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet. Within the desktop version of Spotify, the playlsit is set to "Available Offline,"...

  • Music Fan
  • When I select "Available Offline" Spotify then begins to download the songs, but I want it to copy them from my computer -- not re-download them all from the internet.   Within the desktop v...
  • mblack101
  • Music Fan
  • 720 Views
  • 2 replies
  • 0 likes
  • 720 Views
  • 2 replies
  • 0 likes

Solved!! 2 iphones, but different menu/interface. "your music" replaced with "playlists"

Hi, I am running spotify on 2 different iphone 4s's. I pay for premium. When I click the menu button (three horizontal lines in the top right) on phone A, I Get the following options: Search Browse Discover Radio YOUR MUSIC Settings On phone B, "your...

  • Casual Listener
  • Hi,   I am running spotify on 2 different iphone 4s's. I pay for premium.   When I click the menu button (three horizontal lines in the top right) on phone A, I Get the following o...
  • Ezrie
  • Casual Listener
  • 1191 Views
  • 3 replies
  • 0 likes
  • 1191 Views
  • 3 replies
  • 0 likes

Iphone 4s offline modus not working

Hi Community, I got an iphone 4s and have spotify premium. But spotify offline is not working. On my Computer (windows 7) it says "Playlist offline" (green download sign) and on my iphone i have pressed the button "offline" as well but it's not worki...

  • Newbie
  • Hi Community, 🙂   I got an iphone 4s and have spotify premium. But spotify offline is not working. On my Computer (windows 7) it says "Playlist offline" (green download sign) and on my ipho...
  • Rodrigo
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Does syncing iTunes with Spotify change my songs in my iTunes library?

Hello there,Sorry if this sounds a little bit odd, but I have a question regarding music being synced from iTunes to Spotify.I have a fairly large library, about 1700 songs. All of which are lossless (ALAC), this is mainly for back up reasons. It als...

  • Casual Listener
  • Hello there, Sorry if this sounds a little bit odd, but I have a question regarding music being synced from iTunes to Spotify. I have a fairly large library, about 1700 songs. All of which are ...
  • Supersonicprune
  • Casual Listener
  • 609 Views
  • 1 replies
  • 0 likes
  • 609 Views
  • 1 replies
  • 0 likes

About songs on iphone

When loading a song onto a playlist, it works fine. When that playlist is updated on iphone, it replaces the song with another one, similar name and artist is the same, but it is a different song. It always does this with just one song. Any way to st...

  • Casual Listener
  • When loading a song onto a playlist, it works fine. When that playlist is updated on iphone, it replaces the song with another one, similar name and artist is the same, but it is a different song. It...
  • kokobrainz
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Cheapest phone for spotify

I just broke my nokia lumia which I used for playing spotifty. I haven't got the money for a similar priced phone at the moment. Any suggestions on a cheap phone that spotify will run on? Thanks The cheapest you can find!! Cheers

  • Newbie
  • I just broke my nokia lumia which I used for playing spotifty. I haven't got the money for a similar priced phone at the moment. Any suggestions on a cheap phone that spotify will run on? Thanks ...
  • jeremygoh
  • Community Legend
  • 6862 Views
  • 3 replies
  • 0 likes
  • 6862 Views
  • 3 replies
  • 0 likes

Solved!! Can you shuffle songs in a playlist in the iPad app

So I'm playing a playlist on my ipad, but I've added whole albums from the same artist. Is it possible to shuffle the playlist so it's all mixed up. I can do it on the computer, but not on the ipad

  • Casual Listener
  • So I'm playing a playlist on my ipad, but I've added whole albums from the same artist.  Is it possible to shuffle the playlist so it's all mixed up.   I can do it on the computer, but ...
  • djadams18
  • Casual Listener
  • 60553 Views
  • 13 replies
  • 1 likes
  • 60553 Views
  • 13 replies
  • 1 likes