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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36539 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101821 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1271 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298705 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125593 Views

19 replies

38 likes

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my ipod wont download music so i can listen offline

so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to them offline... why? it has worked before but will not ...

Visitor

so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to th...

user-removed

Not applicable

844 Views

2 replies

0 likes

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  • 2 replies
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Spotify doesnt recongnize iphone

Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne

Newbie

Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne

user-removed

Not applicable

354 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlists gone on ipad

I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playlists on my iPad, it looks like it is searching (2 bla...

Casual Listener

I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playl...

gazler007

Casual Listener

893 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Local files and "Your Music"

Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. Now I can alphabetize them by title - yay. BUT, it ...

Newbie

Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. ...

MattSuda

Spotify Star

797 Views

1 replies

0 likes

local files
your songs
  • 797 Views
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Your Music / Artists not working on iPhone

iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.

Casual Listener

iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.    

Fred

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Stops playing after 10/12 seconds

Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app

Visitor

Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app

user-removed

Not applicable

3954 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify doesn't sync local files :(

Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playlist and after that playlist with local files and folde...

Casual Listener

Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playli...

piotr3kk

Casual Listener

606 Views

2 replies

0 likes

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  • 2 replies
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Disable 'enable network warning' when in Offline mode

As the title says.I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode.But after I put my phone at Airplane mode aswell (while spotify was in offline mode)...

Regular

As the title says. I recently was outside of my own country without any WiFi available, so to be sure spotify wasn't going streaming anything I put it on offline mode. But after I put my phone at A...

MattSuda

Spotify Star

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

Eaqualizer

PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance

Casual Listener

PLEASE get the eaqualizer on Android to the Apple products as well!! For us people with more interest in sound, it is really useful!! Thanks on advance

CallMeVitor

Regular

659 Views

2 replies

0 likes

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  • 2 replies
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Volume button and Hold to Preview not working in 1.4.1 - iPhone 5

Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5: 1) The volume button does not work at all. When I click it, the whole screen gets dimmed but no volume bar / AirPlay controls appear, so I am unable to change the volume or swit...

Casual Listener

Since the 1.4.1 update in Spotify app, I am seeing 2 issues in iPhone 5:   1) The volume button does not work at all.  When I click it, the whole screen gets dimmed but no volume bar / ...

sarge_in

Casual Listener

1545 Views

2 replies

0 likes

hold
preview
volume
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Solved!! 2 devices

Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use tablet but want the same music on both

Casual Listener

Hi I have an iphone 5 and samsung note tablet if I download spotify on both and set up 1 premium account can I sync both devices to the same account as sometimes I take phone out an other times I use...

mrjarnisherwin

Casual Listener

1036 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Sync stops for reason on iPad air

I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weird.

Casual Listener

I've checked that other devices ain't using Spotify, keep touching the screen to keep it active, reactivated the app, reconnected to Wi-Fi...but it keeps stopping for no reason at all. It's just weir...

user-removed

Not applicable

648 Views

2 replies

0 likes

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  • 2 replies
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'Your Music' & Following Lists

Why is it that the artists I have on my 'Your Music' page and 'Following' do not match completely. Some artists only show up on the 'Your Music' page while others only show up on my 'Following' page. Is there a way to sync them so that each list is i...

Newbie

Why is it that the artists I have on my 'Your Music'  page and 'Following' do not match completely. Some artists only show up on the 'Your Music' page while others only show up on my 'Following'...

user-removed

Not applicable

456 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Is it possible to just randomly play songs from all my playlists?

I looked under radio stations and it has a bunch of artists with suggested tracks that are similar to all the artists in my playlists, but I want to play tracks randomly from all my playlists combined.

Roadie

I looked under radio stations and it has a bunch of artists with suggested tracks that are similar to all the artists in my playlists, but I want to play tracks randomly from all my playlists combine...

adisib

Community Legend

665 Views

1 replies

0 likes

iPhone 5S
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  • 1 replies
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Solved!! Bigger queue button

Hi,It's so heart braking when I'm trying to add songs to the queue and I accidentally hit the song instead so it starts playing. It really beaks my heart and it so bad especially when you have friends listening to songs meanwhile you are trying to qu...

Newbie

Hi, It's so heart braking when I'm trying to add songs to the queue and I accidentally hit the song instead so it starts playing. It really beaks my heart and it so bad especially when you have frie...

Peter__

Community Legend

1036 Views

1 replies

1 likes

queue
UI
  • 1036 Views
  • 1 replies
  • 1 likes

Solved!! premium not working on my android

Hi! I was playing songs in spotify on my mobile when it suddently stopped working offline. I have premium, but it says I can only play songs offline if I uppgrade to premium..what has happened? I use spotify on my samsung device every day, so I hope ...

Casual Listener

Hi! I was playing songs in spotify on my mobile when it suddently stopped working offline. I have premium, but it says I can only play songs offline if I uppgrade to premium..what has happened? I use...

kiskebisken

Casual Listener

1388 Views

3 replies

0 likes

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  • 3 replies
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Solved!! 802 Error Message - Sam Smith - In the Lonely Hour

Hey Spotify Peeps! I saved Sam Smith's album (In the Lonely Hour) when it came out (finally) and I'm getting an 802 error for all the songs now? I'm getting this error across all devices: PC/Windows 2007; iPhone 5S (latest iOS); iPad 3. What is the 8...

Newbie

Hey Spotify Peeps!   I saved Sam Smith's album (In the Lonely Hour) when it came out (finally) and I'm getting an 802 error for all the songs now?   I'm getting this error across al...

blake

Community Legend

812 Views

1 replies

1 likes

  • 812 Views
  • 1 replies
  • 1 likes

Solved!! Can't synch to iPod 3rd generation

Hi, I have a premium subscription and love it. My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod. I thought I could do this as long as the device connects to my Spotify account every 29 days. I've fo...

Casual Listener

Hi, I have a premium subscription and love it.  My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod.  I thought I could do this as long as t...

mespey

Casual Listener

17408 Views

13 replies

0 likes

  • 17408 Views
  • 13 replies
  • 0 likes

Solved!! Your Music disappeared except for Followed artists & playlists

About a week ago, my saved music disappeared from my phone, with the exception of my followed artists and the music in my playlists. All the music is still on the desktop version.

Regular

About a week ago, my saved music disappeared from my phone, with the exception of my followed artists and the music in my playlists. All the music is still on the desktop version.  

johnwdickenson

Regular

981 Views

2 replies

0 likes

  • 981 Views
  • 2 replies
  • 0 likes

Inbox not working on iphone 5

Hi, Since November, I don't get any new message in Spotify-iphone's inbox. Nevertheless, I do receive them properly on the Spotify-Desktop's (iMac) inbox. I would appreciate any help. I'd like to manage the messages from iOS. Thanks in advance, Enriq...

Newbie

Hi,    Since November, I don't get any new message in Spotify-iphone's inbox. Nevertheless, I do receive them properly on the Spotify-Desktop's (iMac) inbox.    I would ap...

Isabella_Boo

Newbie

1633 Views

2 replies

0 likes

  • 1633 Views
  • 2 replies
  • 0 likes