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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43976 Views

44 replies

10 likes

  • 43976 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109506 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1671 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302033 Views

62 replies

16 likes

  • 302033 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128002 Views

19 replies

38 likes

  • 128002 Views
  • 19 replies
  • 38 likes

iPhone Spotify in Landscape Orientation

Is there any plans to have Spotify's layout switch when the iPhone is in landscape orientation just like it does on Android?

Newbie

Is there any plans to have Spotify's layout switch when the iPhone is in landscape orientation just like it does on Android?

Josh

Community Legend

1301 Views

1 replies

3 likes

  • 1301 Views
  • 1 replies
  • 3 likes

Import a Windows media player playlist into spotify

HiI am trying to work out how to convert a windows media player playlist and import it to spotify so that I can stream the same playlist from the spotify server. So essentially, something that would look up the songs in my playlist on spotify and cre...

Regular

Hi I am trying to work out how to convert a windows media player playlist and import it to spotify so that I can stream the same playlist from the spotify server. So essentially, something tha...

bzite

Roadie

10126 Views

1 replies

0 likes

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  • 1 replies
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Trouble syncing onto iphone

I have an iphone4s and I have been trying to sync a playlist for offline listening with my premium account because I'm going to be driving for five hours and don't want to waste cellular data and won't be connected to wifi. I have over 1GB of free sp...

Regular

I have an iphone4s and I have been trying to sync a playlist for offline listening with my premium account because I'm going to be driving for five hours and don't want to waste cellular data and won...

Jamie

Spotify Legend

1549 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Why I will cancel my Spotify subscription soon if nothing happens...

Dear Spotify developers, This post is not to flame or troll against you. But unfortunately Spotify ignores my needs as user and if there is no change within the next month, I will ultimately cancel my Spotify Premium Subscription. At first: I love Sp...

Newbie

Dear Spotify developers,   This post is not to flame or troll against you. But unfortunately Spotify ignores my needs as user and if there is no change within the next month, I will ultimate...

767 Views

0 replies

2 likes

  • 767 Views
  • 0 replies
  • 2 likes

Headphone bug fix?

In the most recent version on iOS I plug in my headphones and turn the volume down to a desired level. However as soon as playback is then first initiated the volume is at maximum. This really should be revised for future versions.

Newbie

In the most recent version on iOS I plug in my headphones and turn the volume down to a desired level. However as soon as playback is then first initiated the volume is at maximum. This really should...

Marco

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

What the heck?!!

I'm a spotify premium subscriber. What the heck happened to Blind Melon?!! 2 of their songs disappeared from a playlist and don't show up at all when I search for them. The songs are "Tones of Home" and " The Pusher". Additionally, when I search for ...

Newbie

I'm a spotify premium subscriber. What the heck happened to Blind Melon?!! 2 of their songs disappeared from a playlist and don't show up at all when I search for them. The songs are "Tones of Home"...

Swanny

Community Legend

1855 Views

3 replies

0 likes

  • 1855 Views
  • 3 replies
  • 0 likes

Please help -- Songs won't go offline

This is a new problem for me. I've been a premium user for many months and i have had nothing but a positive experience with Spotify thus far. Today, however, when i added a new playlist, it synced from my computer to my phone perfectly but then woul...

Casual Listener

This is a new problem for me.  I've been a premium user for many months and i have had nothing but a positive experience with Spotify thus far.  Today, however, when i added a new playlist,...

cheersbreh

Casual Listener

5994 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Buttons without icon

The artist button on the now playing page does not work and has not for the past three versions of Sotify. What is wrong? Can' get to an artist without doing a search.

Regular

The artist button on the now playing page does not work and has not for the past three versions of Sotify. What is wrong? Can' get to an artist without doing a search.

PaulLM

Regular

589 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! iPhone 5s will not appear under Devices when connected

When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?

Visitor

When I connect my iPhone 5s to my computer using a USB cable, it does not show up under the Devices tab in Spotify on my desktop. Is there an easy fix for this?

Jurgenbm

Regular

1836 Views

4 replies

0 likes

devices
iphone
iPhone 5S
  • 1836 Views
  • 4 replies
  • 0 likes

How to Block a Song?

So I've read that you could block a song when they still had the star function, but I can't seem to figure out how to now. Every few songs they "suggest" Call Me Maybe even on playlist with more than 15 songs. I can't stand it. I have to restart my a...

Casual Listener

So I've read that you could block a song when they still had the star function, but I can't seem to figure out how to now. Every few songs they "suggest" Call Me Maybe even on playlist with more than...

CathRyann

Casual Listener

3016 Views

2 replies

2 likes

  • 3016 Views
  • 2 replies
  • 2 likes

Searched music won't play

I search the music I want, then I click it and ten my screen blacks out and goes home.

Newbie

I search the music I want, then I click it and ten my screen blacks out and goes home.

user-removed

Not applicable

567 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlists dissapeared

When I went on my spotify app today all of my playlists are there but some didn't have the album pic there. So when I went in the play list all of the songs in that play list were gone, and when I searched on that play list it was gone. I listendto t...

Newbie

When I went on my spotify app today all of my playlists are there but some didn't have the album pic there. So when I went in the play list all of the songs in that play list were gone, and when I se...

user-removed

Not applicable

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Files won't sync to iphone 5s

I enjoy spotify for alot of reasons but I'm looking to download all of my music to my iphone so that I don't eat up as much data. I have "songs" and all of my playlists set to "available offline" but it shows its not syncing them anymore. A few songs...

Newbie

I enjoy spotify for alot of reasons but I'm looking to download all of my music to my iphone so that I don't eat up as much data. I have "songs" and all of my playlists set to "available offline" but...

user-removed

Not applicable

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

my ipod wont download music so i can listen offline

so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to them offline... why? it has worked before but will not ...

Visitor

so i turn my playlists to offline and i am sitting next to my computer and they are both connected to the same wifi.. but the songs are not syncing or downloading to my iphone so i can listen to th...

user-removed

Not applicable

862 Views

2 replies

0 likes

  • 862 Views
  • 2 replies
  • 0 likes

Spotify doesnt recongnize iphone

Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne

Newbie

Hii, Since a few days wont my spotify recognize my iphone anymore. Is there someone who can help me? x Anne

user-removed

Not applicable

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Playlists gone on ipad

I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playlists on my iPad, it looks like it is searching (2 bla...

Casual Listener

I am a premium user and have spotify on my iPad and 2 iPhones. In the last two weeks my playlists have disappeared on the iPad even though they are still on my phones. Wen I try to access the playl...

gazler007

Casual Listener

918 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Local files and "Your Music"

Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. Now I can alphabetize them by title - yay. BUT, it ...

Newbie

Because I've desperately wanted to be able to alphabetize my starred list by title, I finally made the switch to using "Your Music" and just adding my starred items so they appear in that song list. ...

MattSuda

Spotify Star

813 Views

1 replies

0 likes

local files
your songs
  • 813 Views
  • 1 replies
  • 0 likes

Your Music / Artists not working on iPhone

iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.

Casual Listener

iPhone shows only 3 artists under Your Music / Artists although I have more than 20. All the artists are showing correctly on the mac version.    

Fred

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Stops playing after 10/12 seconds

Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app

Visitor

Even if I have full wifi or 4g it will play a song for 10/12 seconds and then just stop playing and I need to restart the app

user-removed

Not applicable

3974 Views

3 replies

0 likes

  • 3974 Views
  • 3 replies
  • 0 likes

Spotify doesn't sync local files :(

Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playlist and after that playlist with local files and folde...

Casual Listener

Hi! My iPod Touch doesn't want to sync local files from Spotify. All other music from Spotify (artists, albums) are being synced very well. Local files are only sync when first i add them to playli...

piotr3kk

Casual Listener

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes