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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29574 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94296 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

965 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293520 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123586 Views

19 replies

38 likes

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  • 19 replies
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Solved!! premium not working on my android

Hi! I was playing songs in spotify on my mobile when it suddently stopped working offline. I have premium, but it says I can only play songs offline if I uppgrade to premium..what has happened? I use spotify on my samsung device every day, so I hope ...

Casual Listener

Hi! I was playing songs in spotify on my mobile when it suddently stopped working offline. I have premium, but it says I can only play songs offline if I uppgrade to premium..what has happened? I use...

kiskebisken

Casual Listener

1367 Views

3 replies

0 likes

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Solved!! 802 Error Message - Sam Smith - In the Lonely Hour

Hey Spotify Peeps! I saved Sam Smith's album (In the Lonely Hour) when it came out (finally) and I'm getting an 802 error for all the songs now? I'm getting this error across all devices: PC/Windows 2007; iPhone 5S (latest iOS); iPad 3. What is the 8...

Newbie

Hey Spotify Peeps!   I saved Sam Smith's album (In the Lonely Hour) when it came out (finally) and I'm getting an 802 error for all the songs now?   I'm getting this error across al...

blake

Community Legend

781 Views

1 replies

1 likes

  • 781 Views
  • 1 replies
  • 1 likes

Solved!! Can't synch to iPod 3rd generation

Hi, I have a premium subscription and love it. My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod. I thought I could do this as long as the device connects to my Spotify account every 29 days. I've fo...

Casual Listener

Hi, I have a premium subscription and love it.  My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod.  I thought I could do this as long as t...

mespey

Casual Listener

17324 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Solved!! Your Music disappeared except for Followed artists & playlists

About a week ago, my saved music disappeared from my phone, with the exception of my followed artists and the music in my playlists. All the music is still on the desktop version.

Regular

About a week ago, my saved music disappeared from my phone, with the exception of my followed artists and the music in my playlists. All the music is still on the desktop version.  

johnwdickenson

Regular

958 Views

2 replies

0 likes

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Inbox not working on iphone 5

Hi, Since November, I don't get any new message in Spotify-iphone's inbox. Nevertheless, I do receive them properly on the Spotify-Desktop's (iMac) inbox. I would appreciate any help. I'd like to manage the messages from iOS. Thanks in advance, Enriq...

Newbie

Hi,    Since November, I don't get any new message in Spotify-iphone's inbox. Nevertheless, I do receive them properly on the Spotify-Desktop's (iMac) inbox.    I would ap...

Isabella_Boo

Newbie

1622 Views

2 replies

0 likes

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  • 2 replies
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Solved!! "Undoing" High Quality Offline Sync

So like a complete goober, I thought I'd have enough space on my 4s to sync my offline songs at the extreme quality (I have about 600 songs). I was wrong and it ran out of space. So when I went back to change the sync quality to a lower setting, high...

Casual Listener

So like a complete goober, I thought I'd have enough space on my 4s to sync my offline songs at the extreme quality (I have about 600 songs). I was wrong and it ran out of space. So when I went back ...

blake

Community Legend

5119 Views

5 replies

0 likes

extreme quality
iOS
iphone
iphone4
memory
Premium
Usage
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Solved!! Syncing my iPad Air playlist to my iPhone 4s ?

Hello all !New to spotify , get the gist of most of it but here's what I would like to do if possible. I have premium acct. I set up playlist on Iphone and have no trouble adding songs , but it would be much easier for me to create my playlist on my ...

Casual Listener

Hello all ! New to spotify , get the gist of most of it but here's what I would like to do if possible. I have premium acct. I set up playlist on Iphone and have no trouble adding songs , but ...

Thetaxman

Casual Listener

3755 Views

5 replies

0 likes

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  • 5 replies
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Joining playlists

Is there a way to add multiple songs from one playlist to another without doing it one at a time, or is there a way to add one whole playlist to another on iphone?

Casual Listener

Is there a way to add multiple songs from one playlist to another without doing it one at a time, or is there a way to add one whole playlist to another on iphone?

user-removed

Not applicable

603 Views

2 replies

0 likes

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  • 2 replies
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Help Unlinking My Local Files

I am trying to sync playlists to my iPhone. I'm running into a problem where certain songs won't sync because they are linked to a local folder. I've gone into my Local folder and have unlinked everything, but that didn't work. Any suggestions?

Newbie

I am trying to sync playlists to my iPhone. I'm running into a problem where certain songs won't sync because they are linked to a local folder. I've gone into my Local folder and have  unlinked...

jeremygoh

Community Legend

1698 Views

3 replies

0 likes

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  • 3 replies
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Solved!! wrong songs are synced to iPhone-

So, i just got Spotify Premium. I made a playlist for "Oasis - Definitely Maybe". Oasis is not on spotify so the songs are local files. On my Mac it works fine, but when I sync them to my iPhone somethings goes wrong. Some songs are directly "transfe...

Casual Listener

So, i just got Spotify Premium. I made a playlist for "Oasis - Definitely Maybe". Oasis is not on spotify so the songs are local files.  On my Mac it works fine, but when I sync them to my iPhon...

b277030

Newbie

2866 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

1.4 iPod what a mess

Every version in the last 3months is getting worse,slow,unresponsive and the latest version crashes every time I try to play. I have premium service and not use spotify. What a mess.

Regular

Every version in the last 3months is getting worse,slow,unresponsive and the latest version crashes every time I try to play. I have premium service and not use spotify. What a mess.

Jaynie76

Regular

785 Views

6 replies

0 likes

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Auto Resume over Bluetooth in the car

So I am listening to Spotify in my car on a Parrot Mki9200 over bluetooth. I am interested to see whether it is possible for Spotify to autoresume when I get back in the car. I'll explain in more detail. When I stop the car the music stops which is f...

Newbie

So I am listening to Spotify in my car on a Parrot Mki9200 over bluetooth.   I am interested to see whether it is possible for Spotify to autoresume when I get back in the car.   I...

Peter__

Community Legend

1211 Views

1 replies

1 likes

  • 1211 Views
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  • 1 likes

UX: Can't choose previous song when last playlist song playback is done.

My scenario is this: I hear a song I like. I add it to my 'offline' playlist. Listen to it again and again and again and again. Because the song is last on my playlist, when playback is done Spotify 'jumps' to the first playlist song, and then if you...

Regular

My scenario is this:   I hear a song I like. I add it to my 'offline' playlist. Listen to it again and again and again and again. Because the song is last on my playlist, when play...

Peter__

Community Legend

620 Views

3 replies

0 likes

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  • 0 likes

Liking changes next track on radio

Greetings, Not sure the appropriate place to post this generic spotify (all platform) bug/annoyance. Whats with Spotify changing the next track in a radio playlist every time I "like" or "dislike" something? Sometimes I'm stoked about the next song c...

Newbie

Greetings,   Not sure the appropriate place to post this generic spotify (all platform) bug/annoyance.   Whats with Spotify changing the next track in a radio playlist every time I ...

Peter__

Community Legend

844 Views

1 replies

0 likes

like and dislike
Next Song
Radio
tracks
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  • 1 replies
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New spotify iPhone update 1.4

Hello Spotify community. My issue is I don't have the ability to filter my playlist after the new update. My iPad has the feature but not my IPhone. I've tried to reinstall the app a few times and still nothing. It shows under about on the app 1.4 bu...

Casual Listener

Hello Spotify community. My issue is I don't have the ability to filter my playlist after the new update. My iPad has the feature but not my IPhone. I've tried to reinstall the app a few times and s...

Peter__

Community Legend

515 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

How to change unlimited into premium?

Hi,When I filled in my spotify care code I chose for unlimited because I thought that that was similar to premium and that it was the only option I had. Now I found out that unlimited is for laptops and computers (and my iPad too).... I really want t...

Regular

Hi, When I filled in my spotify care code I chose for unlimited because I thought that that was similar to premium and that it was the only option I had. Now I found out that unlimited is for lapt...

jeremygoh

Community Legend

739 Views

5 replies

0 likes

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  • 5 replies
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Solved!! On the go playlist help on the iPad

hope i can explain this little issue.... while playing a track on Spotify and looking at other music, i can hold down on another song and a pop up comes up giving me options. if i tap on the square with a plus ion it, it adds it to a "temp playlist" ...

Casual Listener

hope i can explain this little issue....  while playing a track on Spotify and looking at other music, i can hold down on another song and a pop up comes up giving me options.  if i tap on ...

Peter__

Community Legend

1545 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Spotify App is not syncing playlist and not playing music 6.1.6

I have tried deleting and re downloading spotify app. I also deleted other apps and games to free space. nothing is working. Can anyone tell me what to do?

Casual Listener

I have tried deleting and re downloading spotify app. I also deleted other apps  and games to free space. nothing is working. Can anyone tell me what to do?

nwell321

Casual Listener

815 Views

2 replies

0 likes

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  • 2 replies
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App Crashing after clicking song

I have an iPhone 5, app version 1.4.1, premium account. Certain songs will play just fine(ie, songs on main welcome screen), but when I do a search, and click a song, the app just crashes! I have uninstalled the app, rebooted phone, installed the app...

Casual Listener

I have an iPhone 5,  app version 1.4.1, premium account. Certain songs will play just fine(ie, songs on main welcome screen), but when I do a search, and click a song, the app just crashes! ...

jeremygoh

Community Legend

4302 Views

5 replies

0 likes

  • 4302 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Premium not working on iPhone 5?

Hi,I just signed up for spotify premium with a €10 spotify card. Spotify says "unlimited for 62 days" but on my phone I still have the same possibilities as a free user.. I can't shuffle more than 6 songs and I can't just click on a random song... Wh...

Regular

Hi, I just signed up for spotify premium with a €10 spotify card. Spotify says "unlimited for 62 days" but on my phone I still have the same possibilities as a free user.. I can't shuffle more tha...

jeremygoh

Community Legend

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes