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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137330 Views
  • 503 replies
  • 108 likes
  • 137330 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96117 Views
  • 19 replies
  • 38 likes
  • 96117 Views
  • 19 replies
  • 38 likes

music randomly stops.

I was wondering why my music randomly stops? Its getting really annoying. Is there anyway i can fix it? Thanks.

  • Newbie
  • I was wondering why my music randomly stops? Its getting really annoying. Is there anyway i can fix it? Thanks.
  • jeremygoh
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

My offline playlists keeps turning to online

When travelling abroad I always shut down the data roaming on my Iphone, and use only a couple of offline playlists when listening to music on Spotify. But recently my phone (or the Spotify app, I don´t know) insists on turning the playlists to onlin...

  • Regular
  • When travelling abroad I always shut down the data roaming on my Iphone, and use only a couple of offline playlists when listening to music on Spotify. But recently my phone (or the Spotify app, I do...
  • jeremygoh
  • Community Legend
  • 664 Views
  • 3 replies
  • 0 likes
  • 664 Views
  • 3 replies
  • 0 likes

Missing music - 'Do What U Want' Cover

Hi all, I recently had one music file removed from my "My Music" list and was wondering why it was removed. It was a cover to "Do what U want" by Lady Gaga and featured a duet between a guy and girl, performed in acoustic piano style. I did not get t...

  • Newbie
  • Hi all,   I recently had one music file removed from my "My Music" list and was wondering why it was removed. It was a cover to "Do what U want" by Lady Gaga and featured a duet between a g...
  • jeremygoh
  • Community Legend
  • 1169 Views
  • 3 replies
  • 0 likes
  • do what u want
    lady gaga
    Missing Music
  • 1169 Views
  • 3 replies
  • 0 likes

Help with Switching from iTunes Music to Spotify on iPhone and iPad

Hi all! I just registered for Spotify Premium with the following crazy idea in mind. I currently ave quite a large iTunes library of approximately 40GB or more in music. I am also registered with iTunes Match to ensure that my music is available to a...

  • Regular
  • Hi all! I just registered for Spotify Premium with the following crazy idea in mind. I currently ave quite a large iTunes library of approximately 40GB or more in music. I am also registered with iTu...
  • user-removed
  • Not applicable
  • 3691 Views
  • 7 replies
  • 0 likes
  • 3691 Views
  • 7 replies
  • 0 likes

Solved!! Playlists Missing on iPhone (but fine in windows version)

A more detailed description, using numbered steps I logged into spotify on iphone a few weeks ago and nothing worked (maybe a connectivity problem if I remember...no internet). After it finally reconnected, all my playlists were gone in the iphone ap...

  • Casual Listener
  •   A more detailed description, using numbered steps I logged into spotify on iphone a few weeks ago and nothing worked (maybe a connectivity problem if I remember...no internet).  After...
  • chrisp5625
  • Casual Listener
  • 1415 Views
  • 2 replies
  • 0 likes
  • 1415 Views
  • 2 replies
  • 0 likes

Solved!! New Releases

Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me? iPhone 5S Latest iOS Latest version Spotify Wow or is https://play.spotify.com/album/7zBQ...

  • Music Fan
  • Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me?    iPhone 5S Latest iO...
  • sellinglennon
  • Music Fan
  • 3554 Views
  • 18 replies
  • 0 likes
  • 3554 Views
  • 18 replies
  • 0 likes

All I want to do is to shuffle System of a Down.

So I go to my music - starred - scroll up, and type in "system". I click a song I wanna play, and then go to press the shuffle button. Next thing I know the next song is NOT by System. In fact when I press back my search is no longer there. Apparentl...

  • Visitor
  • So I go to my music - starred - scroll up, and type in "system". I click a song I wanna play, and then go to press the shuffle button. Next thing I know the next song is NOT by System. In fact when I...
  • user-removed
  • Not applicable
  • 558 Views
  • 3 replies
  • 0 likes
  • 558 Views
  • 3 replies
  • 0 likes

Solved!! The Adicts Album Fifth Overture labeled wrong

The songs in "The Adicts" album titled "fifth overture" are labeled wrong on my phone. I play "na na na na" and instead "going home" plays. Each song in the album is mislabeled. On my phone.

  • Newbie
  • The songs in "The Adicts" album titled "fifth overture" are labeled wrong on my phone. I play "na na na na" and instead "going home" plays. Each song in the album is mislabeled. On my phone.
  • blake
  • Community Legend
  • 821 Views
  • 1 replies
  • 0 likes
  • mislabeled
    or glitch
  • 821 Views
  • 1 replies
  • 0 likes

Discover content varries

Hey,Do you also experience a significant difference between the Discover content between the iOS app and your Windows desktop app?The music Spotify proposes on my desktop is great, on the iOS device it just sucks...Any ideas how to fix that?Johannes

  • Gig Goer
  • Hey, Do you also experience a significant difference between the Discover content between the iOS app and your Windows desktop app? The music Spotify proposes on my desktop is great, on the iOS...
  • StevenR
  • Roadie
  • 1332 Views
  • 8 replies
  • 0 likes
  • iOS
  • 1332 Views
  • 8 replies
  • 0 likes

IPad update issues

After the update today, I cannot scroll down the track lists of albums when in Landscape orientation. Additionally, the track lists in albums do not show whether a song has already been downloaded any more. It was bad enough that there haven't been a...

  • Casual Listener
  • After the update today, I cannot scroll down the track lists of albums when in Landscape orientation. Additionally, the track lists in albums do not show whether a song has already been downloaded an...
  • user-removed
  • Not applicable
  • 677 Views
  • 3 replies
  • 1 likes
  • 677 Views
  • 3 replies
  • 1 likes

my iphone wont update with all my songs

I am new to spotify and have the premium subscription. I have plowed my library on my mac and want to play it on my phone but the app I downloaded only has my playlists not my complete songs. How can I have my complete library with me mobile

  • Newbie
  • I am new to spotify and have the premium subscription. I have plowed my library on my mac and want to play it on my phone but the app I downloaded only has my playlists not my complete songs. &nbsp...
  • Peter__
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Spotify IOS App forgets my Log On??

Hi there, I am having an annoying issue with my spotify App on IOS. I am using Spotify Premium on my IPhone 5s (Version 7.0.6). When logging on to my premium account, Spotify signs me on, no problem so far. After a while (usually 3-7 days of usage) w...

  • Casual Listener
  • Hi there,   I am having an annoying issue with my spotify App on IOS. I am using Spotify Premium on my IPhone 5s (Version 7.0.6).   When logging on to my premium account, Spotify si...
  • Peter__
  • Community Legend
  • 452 Views
  • 4 replies
  • 1 likes
  • 452 Views
  • 4 replies
  • 1 likes

Playlist 'Loading...' when opening app

HiOn both my devices (iPhone 5s & iPad Mini Retina) Spotify comes up with Loading... on all of my playlists that are not sync'd for offline.Having looked into this a bit i believe i may need to have my device list checked for corruptions? If it's not...

  • Regular
  • Hi On both my devices (iPhone 5s & iPad Mini Retina) Spotify comes up with Loading... on all of my playlists that are not sync'd for offline. Having looked into this a bit i believe i may n...
  • chasb73
  • Regular
  • 971 Views
  • 11 replies
  • 0 likes
  • 971 Views
  • 11 replies
  • 0 likes

HOW DO I DISCONNECT MY FACBOOK FROM SPOTIFY?!?

Im soo angry!! I have disconnected my facebook several times from spotify and vice versa. I log out and log in but when im online my stupid facebook is still connected!? I clearly went to Edit -> Preferences -> Social Networks -> Disconnect from face...

  • Newbie
  • Im soo angry!!   I have disconnected my facebook several times from spotify and vice versa. I log out and log in but when im online my stupid facebook is still connected!? I clearly went...
  • Joe
  • Community Legend
  • 2134 Views
  • 6 replies
  • 0 likes
  • 2134 Views
  • 6 replies
  • 0 likes

Feature Request: Sorting options for Your Music

On desktop, I use "Most Recent" for viewing artists and albums very frequently—especially if I add a few new artists during a discovery session and want to quickly revisit them later. In short: Please add a way to sort by Most Recent to Artist & Albu...

  • Regular
  • On desktop, I use "Most Recent" for viewing artists and albums very frequently—especially if I add a few new artists during a discovery session and want to quickly revisit them later. In short: &nb...
  • Merik
  • Community Legend
  • 750 Views
  • 1 replies
  • 2 likes
  • 750 Views
  • 1 replies
  • 2 likes

Song distortion with iPhone

All of my songs are distorted when playing through the dock on my iPhone 5. I have iOS 7.1.1 installed. It sounds similar to when the volume level is too loud (pre-amped) before going into the dock. Music sounds AWFUL and I can't stand listening to i...

  • Casual Listener
  • All of my songs are distorted when playing through the dock on my iPhone 5. I have iOS 7.1.1 installed.    It sounds similar to when the volume level is too loud (pre-amped) before goin...
  • aaaggg
  • Casual Listener
  • 1232 Views
  • 5 replies
  • 0 likes
  • 1232 Views
  • 5 replies
  • 0 likes

Release Notes - Spotify for iOS 1.2.0

iOS Release Notes What's new in version 1.2.0 New: Want to sync all Your Music for offline listening? Just go to the Songs tab. (Premium only) New: Works in new Ford models equipped with the next generation of Ford SYNC AppLink. Fixed: Crossfade work...

  • Spotify Legend
  • iOS Release Notes What's new in version 1.2.0 New: Want to sync all Your Music for offline listening? Just go to the Songs tab. (Premium only) New: Works in new Ford models equipped with...
  • cmonster
  • Roadie
  • 7145 Views
  • 33 replies
  • 0 likes
  • iOS
    Release Notes
  • 7145 Views
  • 33 replies
  • 0 likes

Title just starts in scan function

Hi, Spotify works on my notebook (windows), not on my iPad or iPhone. There the music stops after 3 sec, working neither on playlist nor radio. Sounds like a scan function, but I want to listen to the whole title without starting 60 times for 3 secon...

  • Newbie
  • Hi,   Spotify works on my notebook (windows), not on my iPad or iPhone. There the music stops after 3 sec, working neither on playlist nor radio. Sounds like a scan function, but I want to l...
  • user-removed
  • Not applicable
  • 731 Views
  • 2 replies
  • 0 likes
  • 731 Views
  • 2 replies
  • 0 likes

Solved!! Offline queue won't work iP5

I have premium account, latest iOS, nevest version on spotify and it gives an error when i try queue songs in offline mode:could not load tracks!Online mode queue works fine.Really annoying problem.Any solutions of that?

  • Newbie
  • I have premium account, latest iOS, nevest version on spotify and it gives an error when i try queue songs in offline mode: could not load tracks! Online mode queue works fine. Really annoying...
  • jeremygoh
  • Community Legend
  • 781 Views
  • 2 replies
  • 0 likes
  • 781 Views
  • 2 replies
  • 0 likes