Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
sapmi
Music Fan
51265 Views
16 replies
36 likes

51265 Views
16 replies
36 likes

Solved!! $5 subscription with ads on iPhone

Hi, I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads. Is this normal behavior? Thank you

Nicolaaje
Casual Listener
Hi, I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads. Is this normal behavior? Thank you
2014-06-15 3:18:16 PM
2014-06-15 3:57:47 PM
Joe
Community Legend
529 Views
3 replies
0 likes

529 Views
3 replies
0 likes

Solved!! Local files not syncing to iPhone 4S, phone not appearing under "devices."

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it acceptable that Spotify moderators simply state the obviou...

benh57
Casual Listener
I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it accepta...
2012-09-08 10:16:06 PM
2014-06-15 12:16:37 PM
deanfourie
Regular
3928 Views
21 replies
3 likes

3928 Views
21 replies
3 likes

Spotify shutting down and "saved" music not actually saving

Hi there, I also just sent an email to Customer Support about this. Let's see if I actually get a response. I primarily use Spotify Premium on my iPhone 5c. I just upgraded from an iPhone 4S, which I had used for about 8 months with Spotify on it. My...

binabits
Regular
Hi there, I also just sent an email to Customer Support about this. Let's see if I actually get a response. I primarily use Spotify Premium on my iPhone 5c. I just upgraded from...
2014-06-07 6:13:54 PM
2014-06-15 3:56:52 AM
Joe
Community Legend
1619 Views
12 replies
0 likes

1619 Views
12 replies
0 likes

Updated iPad/iPhone app only showing edited albums.

I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albums. Is this just a bug with the new app or will I o...

lonewolfs
Newbie
I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albu...
2012-05-09 5:52:08 PM
2014-06-14 11:29:11 PM
camomerl
Newbie
9098 Views
25 replies
2 likes

9098 Views
25 replies
2 likes

can´t see my playlists

Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and "local files" but both were empty. On the computer...

Loidet
Casual Listener
Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and...
2014-06-14 2:12:01 PM
2014-06-14 6:54:57 PM
Joe
Community Legend
451 Views
3 replies
0 likes

451 Views
3 replies
0 likes

I tried to sync my mobile phone to my computer and lost all my music

I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer. Somehow all of a sudden, I had to sign up for a premium account again becuase it was showing that I just have a free account and I've lost al...

hfontaine2003
Newbie
I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer. Somehow all of a sudden, I had to sign up for a premium account again becuase it was...
2014-06-14 6:09:47 PM
2014-06-14 6:52:37 PM
Joe
Community Legend
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Need help - ASAP!!! Spotify Connect

I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!! Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my phone doesn't see my Mac! iPhone 5C Brand Spanking New MacBook Ai...

Clinga
Casual Listener
I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!! Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my pho...
2014-06-14 3:50:29 PM
2014-06-14 5:18:55 PM
Joe
Community Legend
499 Views
1 replies
0 likes

499 Views
1 replies
0 likes

Iphone 5 offline playlists won't sync completely

Hey there, I have a problem with my playlists using them offline. I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music offline because the playlists will not sync- that means in the playlists so...

Nettig
Newbie
Hey there, I have a problem with my playlists using them offline. I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music of...
2014-06-14 9:00:49 AM
2014-06-14 1:01:59 PM
Joe
Community Legend
1169 Views
3 replies
0 likes

1169 Views
3 replies
0 likes

Solved!! Spotify Premium: playlists on iPod 4 disappeared / won't sync again with desktop

Hi, I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here. Since about 2 or 3 weeks ago all the playlists that I had synced from my desktop (...

_dayvancowboy_
Casual Listener
Hi, I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here. Since abo...
2014-06-13 1:12:50 AM
2014-06-14 4:10:58 AM
_dayvancowboy_
Casual Listener
1704 Views
5 replies
0 likes

1704 Views
5 replies
0 likes

Do not see your music on ipad

Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this correct?

Dwoh
Newbie
Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this corr...
2014-06-14 1:13:54 AM
2014-06-14 1:20:38 AM
Joe
Community Legend
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Downloading a single song to iphone

How do I download a single song to my iphone.I can see the playlist syn offline but how do I download a single song

Arsenal-rule
Roadie
How do I download a single song to my iphone. I can see the playlist syn offline but how do I download a single song
2014-06-13 11:15:47 PM
2014-06-13 11:22:59 PM
Arsenal-rule
Roadie
595 Views
2 replies
0 likes

595 Views
2 replies
0 likes

When I save an album the track order is wrong

Hello everyone, I have an issue with Spotify application on iOS. The problem is when I save an album and set it to be available offline, the album is indeed saved for offline access but the track order is completely wrong. This does not happen often,...

theajvan
Casual Listener
Hello everyone, I have an issue with Spotify application on iOS. The problem is when I save an album and set it to be available offline, the album is indeed saved for offline access but th...
2014-06-13 4:24:04 PM
2014-06-13 9:28:52 PM
theajvan
Casual Listener
439 Views
2 replies
0 likes

439 Views
2 replies
0 likes

Sync Help!

Hi am looking for some help am trying to sync local files to my iphone 4 I make a playlist set it to offline and set it syncing but when I look at the files offline on the iphone out of the 15 tracks only 6 appear they're not even listed, they appear...

messtaken
Newbie
Hi am looking for some help am trying to sync local files to my iphone 4 I make a playlist set it to offline and set it syncing but when I look at the files offline on the iphone out of the 15 tracks...
2014-06-13 11:46:52 AM
2014-06-13 12:26:14 PM
Peter__
Community Legend
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Songs unavailable but still shown in playlist - IPhone App

Hello I have a strange issue with Spotify on my new IPhone 4S My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on. However, there are now only 699 of those available once I have restored spotify to my new phone...

paulinuk
Casual Listener
Hello I have a strange issue with Spotify on my new IPhone 4S My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on. However, there a...
2014-06-10 1:43:12 AM
2014-06-13 1:19:44 AM
paulinuk
Casual Listener
1404 Views
2 replies
0 likes

1404 Views
2 replies
0 likes

Solved!! I have to sync back all my song.

Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any solution? Thank you.

asyraffsaidi
Newbie
Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any ...
2014-06-12 10:32:33 PM
2014-06-12 11:10:31 PM
Joe
Community Legend
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

Solved!! Unable to scrobble from iPhone/Ipad in spotify app

Description Unable to Scrobble from spotfy app on iphone/ipad. I can scrobble from the officail last.fm app however. A more detailed description, using numbered steps 1. Cleared Safari history and cookies and data from ipad settings 2. Uninstalled sp...

Bromethius
Newbie
Description Unable to Scrobble from spotfy app on iphone/ipad. I can scrobble from the officail last.fm app however. A more detailed description, using numbered steps 1. Cleared ...
2014-06-12 10:43:21 PM
2014-06-12 11:04:35 PM
Joe
Community Legend
987 Views
1 replies
0 likes

987 Views
1 replies
0 likes

Can't get Offline Mode to Work

I just purchased Spotify Premium and want to listen to offline work for a roadtrip and not use all my data. But I can NOT get it to work. Everytime I try to go offline, it says that the track is not synced and not available offline. I have tried to s...

hannray
Newbie
I just purchased Spotify Premium and want to listen to offline work for a roadtrip and not use all my data. But I can NOT get it to work. Everytime I try to go offline, it says that the track is not ...
2014-06-12 6:20:45 PM
2014-06-12 9:19:59 PM
Peter__
Community Legend
289 Views
2 replies
0 likes

289 Views
2 replies
0 likes

Queue don't work on Offline mode

Im I the only one with this probleme ? I'm using an iPhone 5 and the last vestion of the Spotify app

CHOCO_MODE
Regular
Im I the only one with this probleme ? I'm using an iPhone 5 and the last vestion of the Spotify app
2014-06-12 6:09:15 PM
2014-06-12 9:18:19 PM
Peter__
Community Legend
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Solved!! Spotify connect data usage

First off hi everyone!. So I discovered the connect feature almost by accident BUT it is perfect for what I need. Here's my question. I have an AT&T iPad with unlimited data (grandfathered in whoot whoot!!) that I use connected to my radio on my Harl...

poloblk09
Casual Listener
First off hi everyone!. So I discovered the connect feature almost by accident BUT it is perfect for what I need. Here's my question. I have an AT&T iPad with unlimited data (grandfathered in...
2014-06-12 2:04:56 PM
2014-06-12 4:28:45 PM
poloblk09
Casual Listener
2476 Views
2 replies
0 likes

2476 Views
2 replies
0 likes

Solved!! Subscription

I upgraded to premium today.Do i get premium free for two extra months over the summer?

Sasanka_Malith1
Casual Listener
I upgraded to premium today.Do i get premium free for two extra months over the summer?
2014-06-10 7:54:46 AM
2014-06-12 12:04:41 PM
Peter__
Community Legend
607 Views
3 replies
0 likes

607 Views
3 replies
0 likes

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