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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74966 Views
  • 16 replies
  • 37 likes
  • 74966 Views
  • 16 replies
  • 37 likes

Sync iPod with Spotify

Hola buenas. Vereis. Uso Ubuntu 14.04. Tengo un iPod ModelNumStr: xB518 FirewireGuid: 000A270012556442, es americano del año 2005 y quisiera sincronizar archivos de Spotify con el iPod. ¿Es posible hacerlo? Gracias. Saludos. Hello good. You will see....

  • Newbie
  •  Hola buenas. Vereis. Uso Ubuntu 14.04. Tengo un iPod ModelNumStr: xB518 FirewireGuid: 000A270012556442, es americano del año 2005 y quisiera sincronizar archivos de Spotify con el iPod. ¿Es pos...
  • jeremygoh
  • Community Legend
  • 839 Views
  • 2 replies
  • 0 likes
  • 839 Views
  • 2 replies
  • 0 likes

Can't find my friend!

Hi, I can not be able to se my friends spotify, I have tried to type ine the username but it cant find the user. I have also tried to type "spotify:user:username" (of course I typed in the users username) but it still cant find it! Is it maybe becaus...

  • Casual Listener
  • Hi, I can not be able to se my friends spotify, I have tried to type ine the username but it cant find the user. I have also tried to type "spotify:user:username" (of course I typed in the users user...
  • Merik
  • Community Legend
  • 737 Views
  • 5 replies
  • 0 likes
  • 737 Views
  • 5 replies
  • 0 likes

New update, cannot make playlists available offline.

I just updated my Spotify to the latest version on my iPod Touch 4G running iOS 6, and it made all my playlists that I had available offline, not available offline. and when I click Make available offline both on my iPod AND on the Spotify desktop ap...

  • Regular
  • I just updated my Spotify to the latest version on my iPod Touch 4G running iOS 6, and it made all my playlists that I had available offline, not available offline. and when I click Make available of...
  • camreals
  • Casual Listener
  • 978 Views
  • 3 replies
  • 0 likes
  • 978 Views
  • 3 replies
  • 0 likes

Following Artists

I have Spotify Premium on my iPhone 5s. Whenever I follow an artist it doesn't show up under the "following" tab in my profile. I touch the following tab and it says "An error occured" with a Try Again button beneath it. Anyone have any idea how to f...

  • Casual Listener
  • I have Spotify Premium on my iPhone 5s.  Whenever I follow an artist it doesn't show up under the "following" tab in my profile.  I touch the following tab and it says "An error occured" wi...
  • Jc1090
  • Casual Listener
  • 872 Views
  • 7 replies
  • 0 likes
  • 872 Views
  • 7 replies
  • 0 likes

Lost all Music which was Starred!!!

I'm really hoping someone can help fix this, I'm not hopeful but here goes!I have been using Spotify for a number of years and have been more than happy with the service until very recently. I originally had all songs in playlists as was the set up w...

  • Newbie
  • I'm really hoping someone can help fix this, I'm not hopeful but here goes! I have been using Spotify for a number of years and have been more than happy with the service until very recently. ...
  • jeremygoh
  • Community Legend
  • 364 Views
  • 1 replies
  • 1 likes
  • 364 Views
  • 1 replies
  • 1 likes

Solved!! Song Dangerous by Big Data will never play on my iPhone

While using the iPhone app I have played through multiple playlists with the song Dangerous by Big Data. All other songs play fine, but whenever this song comes up it will not play. The only thing that I can do is skip the track. Is there something w...

  • Newbie
  • While using the iPhone app I have played through multiple playlists with the song Dangerous by Big Data. All other songs play fine, but whenever this song comes up it will not play. The only thing th...
  • Rodrigo
  • Community Legend
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Every Song Previously Downloaded was Deleted During the Last Upgrade

Wow, Spotify's last version was pretty glitchy. However, I was camping recently with a few thousand songs downloaded and Spotify upgraded on my iPhone. Thanks to this ridiculous upgrade, I have to purchase 10 more gigs of cellular bandwidth. ABSOLUTE...

  • Newbie
  • Wow, Spotify's last version was pretty glitchy.  However, I was camping recently with a few thousand songs downloaded and Spotify upgraded on my iPhone.  Thanks to this ridiculous upgrade, ...
  • Rodrigo
  • Community Legend
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

Solved!! iPhone connection issues

After the last Spotify update (I think Tuesday of this week) my iPhone no longer shows up under the 'Devices' section. I tried it via Wifi, as well as connecting it with the iPhone cable, but it's still not showing. I removed and re-installed the app...

  • Casual Listener
  • After the last Spotify update (I think Tuesday of this week) my iPhone no longer shows up under the 'Devices' section. I tried it via Wifi, as well as connecting it with the iPhone cable, but it's st...
  • shahan59
  • Casual Listener
  • 613 Views
  • 2 replies
  • 0 likes
  • 613 Views
  • 2 replies
  • 0 likes

Solved!! Why won't my music sync to my iPod, i clicked on the playlist and nothing happened?

OK, so i have a spotify premium membership and i wanted to sync my music on to my ipod nano. i did everything it asked and got all the way up to the last step where you choose which playlists to sync, i chose them and then nothing happened. what am i...

  • Newbie
  • OK, so i have a spotify premium membership and i wanted to sync my music on to my ipod nano. i did everything it asked and got all the way up to the last step where you choose which playlists to sync...
  • Peter__
  • Community Legend
  • 3469 Views
  • 2 replies
  • 0 likes
  • 3469 Views
  • 2 replies
  • 0 likes

Spotify crashes on launch on iPhone 5

Hello, When I try to start my spotify app, it shuts down after the loading screen has been displayed for a few seconds. This does not happen if I don't have any offline playlists, but as soon as I re-sync them the issue reoccurs after a short while. ...

  • Regular
  • Hello, When I try to start my spotify app, it shuts down after the loading screen has been displayed for a few seconds. This does not happen if I don't have any offline playlists, but as soon as I ...
  • jeremygoh
  • Community Legend
  • 1432 Views
  • 7 replies
  • 0 likes
  • 1432 Views
  • 7 replies
  • 0 likes

Solved!! New Release is ridiculously slow

sorry if posted elsewhere, but the search option/google wasn't turning up much. We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck on the previous songs album cover, name, etc. While this is h...

  • Newbie
  • sorry if posted elsewhere, but the search option/google wasn't turning up much.   We're talking 5-7 seconds after pushing next song til it starts playing. During this time, it is still stuck...
  • jeremygoh
  • Community Legend
  • 1130 Views
  • 4 replies
  • 2 likes
  • 1130 Views
  • 4 replies
  • 2 likes

Does Spotify Want Me to Listen Offline?

I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to listen offline on my iPhone. However, after multipl...

  • Newbie
  • I purchased Spotify Premium a few months ago and I am absolutely thrilled with it. It's one of the best purchases I've made. One of the main selling points of Spotify for me is having the ability to ...
  • user-removed
  • Not applicable
  • 741 Views
  • 3 replies
  • 0 likes
  • 741 Views
  • 3 replies
  • 0 likes

Spotify doesn't sync all songs

Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone help? Thank you!

  • Newbie
  • Hello, I would like to sync my iPod but Spotify always stops at some point. My playlist is about 913 songs but it always stops at 413. I have enough space left and can't find the problem. Can someone...
  • user-removed
  • Not applicable
  • 1054 Views
  • 2 replies
  • 0 likes
  • 1054 Views
  • 2 replies
  • 0 likes

Solved!! Shuffle play on IOS

I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some other songs that did not use to play. This isn't how ...

  • Roadie
  • I had a 460 song playlist and the same 30 or 40 songs would keep playing over and over. I got tired of hearing them all the time so I deleted them off my playlist and now I am finally hearing some ot...
  • ws1482
  • Roadie
  • 526 Views
  • 2 replies
  • 0 likes
  • 526 Views
  • 2 replies
  • 0 likes

Solved!! IOS Spotify Crash when searching for album

Spotify version 1.2.0.3344 crashes on iOS 7.1.1 everytime I search using Russian keyboard (Cyrills font) Steps done: Select Search Type in Russian "хит" See all albums Scroll down to load more albums Crashes everytime Is this a known issues, didnt se...

  • Regular
  • Spotify version 1.2.0.3344 crashes on iOS 7.1.1  everytime I search using Russian keyboard (Cyrills font) Steps done:   Select Search Type in Russian "хит" See all albums Scroll...
  • Peter__
  • Community Legend
  • 2432 Views
  • 6 replies
  • 0 likes
  • bug
    bug report
    Crash
    iOS 7.1.1
    load more
    Search
    Search Album
  • 2432 Views
  • 6 replies
  • 0 likes

Spotify crahes sporadic on IPad1 iOS 5.1

Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the beginning. Hopefully sombody have a solution.

  • Casual Listener
  • Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the...
  • jeremygoh
  • Community Legend
  • 809 Views
  • 3 replies
  • 0 likes
  • 809 Views
  • 3 replies
  • 0 likes

Solved!! "Unable to play track..." ??? on Spotify Free

I'm getting this many times a day on my iPhone 5. I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify. I am trying the free version to see if I want to switch from Pandora, where I do pay fo...

  • Regular
  • I'm getting this many times a day on my iPhone 5.  I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify.  I am trying the free ver...
  • Dimgo
  • Regular
  • 4694 Views
  • 6 replies
  • 0 likes
  • 4694 Views
  • 6 replies
  • 0 likes

Solved!! Playlists don't completely download..

I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned off my phone, logged off then back in, and the other...

  • Newbie
  • I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned o...
  • jeremygoh
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

App quick-freeze after been taken off from background

I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can forward or backward songs, however when I try to op...

  • Regular
  • I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can ...
  • jeremygoh
  • Community Legend
  • 582 Views
  • 4 replies
  • 0 likes
  • 582 Views
  • 4 replies
  • 0 likes