Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play the saved station. I have tried reinstalling, clearing cache etc but still the same. Can anyone please help?
Yes, I see that, and I can then scroll through the suggested tracks, but I cannot play the radio stations I have already made which appear on the main page. I hope I have explained that ok, many thanks for your time.When I touch on the existing stations it just suggests similar tracks, even when I click on the text below the art work.
Does your created radio stations work fine for your other devices? iPhone/Android or Desktop?
If it does, you might have to follow this steps for a clean reinstallation (I do not know what steps you followed or did, but this is my guide to flush it out 100%):
Click into your Spotify App -> Logout from Spotify (Spotify app Settings -> Logout) -> [If you are on premium and have songs that are on available offline, click here: https://www.spotify.com/sg-en/account/offline-devices/ and remove all devices -> Go to iPhone Settings, General, Usage and Delete the app -> Go to App Store and download the Spotify app again.
If the radio stations you created cannot work on any of your devices that have Spotify installed, follow this steps to delete your radio stations and create again:
Radio stations you created can be deleted. Hover over a station in the desktop client or web player to show the "X" delete button. Long tap on the mobile app to pop up the delete option.
Well I have reloaded the app just as you suggested and there is no difference I am afraid. There is only one touch function associated with each radio station and that is to seek for similar tracks. There is no way I can see to play the stations I have already created on the iPad, although it is fine in Windows. Many thanks for your help Jeremy, any other thoughts would be most gratefully accepted!