Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234069 Views

27 replies

5 likes

  • 234069 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115646 Views

116 replies

13 likes

Other
  • 115646 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2490 Views

0 replies

0 likes

iOS
  • 2490 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304445 Views

61 replies

16 likes

  • 304445 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130061 Views

19 replies

38 likes

  • 130061 Views
  • 19 replies
  • 38 likes

Things Spotify is missing that RDIO has had for a long time.

Hi, I am a new subscriber from Canada who has been using RDIO for some time. I will admit that the Spotify song library is far superior to RDIO but that is where the advantages end. If Spotify was smart, they would take the desktop and mobile interfa...

Music Fan

Hi, I am a new subscriber from Canada who has been using RDIO for some time.  I will admit that the Spotify song library is far superior to RDIO but that is where the advantages end.  If ...

jeremygoh

Community Legend

586 Views

1 replies

1 likes

  • 586 Views
  • 1 replies
  • 1 likes

Spotify vanished from my iPhone

I uninstalled Spotify from my iPhone some time ago and then I wanted have it back on my iPhone. It's not possible. Why? I go to app store and it whows that Spotify has been downloaded already but it doesn't give option to open the Spotify. I have all...

Newbie

I uninstalled Spotify from my iPhone some time ago and then I wanted have it back on my iPhone. It's not possible. Why? I go to app store and it whows that Spotify has been downloaded already but it ...

Swanny

Community Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Djay2 for iPad; what about Match by Echo Nest? How do I get it?

How do I get the App? is it in Spotify? Haven't been able to find/download,etc. Anyone know? Also want to create playlists with my Spotify library to use later-any easy explanation??

Regular

How do I get the App? is it in Spotify? Haven't been able to find/download,etc. Anyone know? Also want to create playlists with my Spotify library to use later-any easy explanation??

jeremygoh

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

[Bug] AirPlay Causes UI Malfunction

Hi there! So I have found a really annoying sequence of commands that will cause the UI on spotify to dissapear showing only album art, meaning that to do anything like go back to the main screen the app needs to be restarted and it is related to act...

Regular

Hi there!   So I have found a really annoying sequence of commands that will cause the UI on spotify to dissapear showing only album art, meaning that to do anything like go back to the main...

jeremygoh

Community Legend

861 Views

3 replies

0 likes

  • 861 Views
  • 3 replies
  • 0 likes

Solved!! Spotify doesn't fit on iPhone 5

Hello,Since I have changed my iPhone 5 LCD screen I have a "screen resolution" problem with the spotify app. You can see the rending here:[URL=http://www.hostingpics.net/viewer.php?id=249754image511.jpg][IMG]http://img11.hostingpics.net/pics/249754im...

Casual Listener

Hello, Since I have changed my iPhone 5 LCD screen I have a "screen resolution" problem with the spotify app. You can see the rending here: [URL=http://www.hostingpics.net/viewer.php?id=249754i...

jeremygoh

Community Legend

1749 Views

5 replies

0 likes

  • 1749 Views
  • 5 replies
  • 0 likes

Excessive data usage completely disgusted.

I have over a 1000$ in data overages because spotify is somehow using my data even when I'm not using it. I've been looking to see where all of my data has gone I usually use 7gb maximum per month. Spotify has used as much as 4.5 gbs in an hour liste...

Casual Listener

I have over a 1000$ in data overages because spotify is somehow using my data even when I'm not using it. I've been looking to see where all of my data has gone I usually use 7gb maximum per month. S...

Rodrigo

Community Legend

1548 Views

2 replies

2 likes

  • 1548 Views
  • 2 replies
  • 2 likes

Limited Spotify on mini iPad

I've recently got a mini iPad (great) but my favourite app - Spotify - is limited in functionality in comparison with the version on my iPhone (bad and frustrating). Two key things I'm missing:- No browse choices beyond Spotify playlists e.g I cannot...

Newbie

I've recently got a mini iPad (great) but my favourite app - Spotify - is limited in functionality in comparison with the version on my iPhone (bad and frustrating). Two key things I'm missing: - ...

Rodrigo

Community Legend

1908 Views

1 replies

0 likes

Help me!
  • 1908 Views
  • 1 replies
  • 0 likes

App stops responding after 3 searches

I searched for songs to play in a queue, added a couple to it, went to add another and now the app is not responding to touch events. I'm using the latest iOS version for my iPad 2 (Spotify 1.41.14). Seems it was already reported: https://community.s...

Regular

I searched for songs to play in a queue, added a couple to it, went to add another and now the app is not responding to touch events. I'm using the latest iOS version for my iPad 2 (Spotify 1.41.14)....

la_sonne

Newbie

5016 Views

31 replies

1 likes

  • 5016 Views
  • 31 replies
  • 1 likes

fix your sh*t spotify

no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features. fix your sh*t, or lose business. pretty pathetic effort for a paid for service

Newbie

no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features.   fix your sh*t, or lose business. pretty patheti...

MattSuda

Spotify Star

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

unable to login on ipad with username

created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but to no avail. Any ideas?

Casual Listener

created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but t...

MattSuda

Spotify Star

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Can't sign up

I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO SIGN UP. Doesn't make sense. But somehow it actually...

Casual Listener

I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO...

MattSuda

Spotify Star

1779 Views

1 replies

1 likes

  • 1779 Views
  • 1 replies
  • 1 likes

Push Notification Data/ Activity Log iOS

Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone?

Newbie

Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone? 

MattSuda

Spotify Star

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

explain pls....

Once I put the song on a play list or yo my music does it use data every time I listen to it?

Newbie

Once I put the song on a play list or yo my music does it use data every time I listen to it?

MattSuda

Spotify Star

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Difference between "qualité du streaming" and "synchroniser la qualité"

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me

Newbie

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me 🙂

adisib

Community Legend

755 Views

1 replies

0 likes

quality
  • 755 Views
  • 1 replies
  • 0 likes

Spotify Connect to Home Entertainment Sys Receiver (Pioneer VSX 43) through Apple AirPlay

1. Receiver and Apple device on same wireless network. 2. Receiver is Spotify-ready. Firmware up-to-date. 3. Stream music on Iphone/Pad. 4. Pull up Airplay from bottom of screen. 5. Select the wireless network receiver is on. or, to more easily contr...

Regular

1.  Receiver and Apple device on same wireless network.   2.  Receiver is Spotify-ready.  Firmware up-to-date.   3.  Stream music on Iphone/Pad.   4.  Pu...

psychosurf

Regular

1028 Views

2 replies

0 likes

  • 1028 Views
  • 2 replies
  • 0 likes

Iphone Spotify stuck on play

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't remember how it was resolved. If I can't sort it out ...

Casual Listener

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't re...

Brent_Hogwell

Casual Listener

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

Got a new iPhone 5, now I don't have premium anymore?

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logged on. So I thought deleting the app from my old ph...

Casual Listener

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logg...

nikkiadeveye

Casual Listener

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Not receiving updated playlist notifications for one playlist

When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of the playlists I subscribe is updated. This only seems t...

Newbie

When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of...

jeremygoh

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Unable to connect

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it just says "connecting". I have rebooted my router ...

Regular

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it...

Gsybloke

Regular

1443 Views

6 replies

0 likes

iOS 7.1.2
  • 1443 Views
  • 6 replies
  • 0 likes