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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44893 Views

45 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111080 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1862 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302731 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128582 Views

19 replies

38 likes

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Spotify Connect to Home Entertainment Sys Receiver (Pioneer VSX 43) through Apple AirPlay

1. Receiver and Apple device on same wireless network. 2. Receiver is Spotify-ready. Firmware up-to-date. 3. Stream music on Iphone/Pad. 4. Pull up Airplay from bottom of screen. 5. Select the wireless network receiver is on. or, to more easily contr...

Regular

1.  Receiver and Apple device on same wireless network.   2.  Receiver is Spotify-ready.  Firmware up-to-date.   3.  Stream music on Iphone/Pad.   4.  Pu...

psychosurf

Regular

1023 Views

2 replies

0 likes

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Iphone Spotify stuck on play

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't remember how it was resolved. If I can't sort it out ...

Casual Listener

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't re...

Brent_Hogwell

Casual Listener

619 Views

2 replies

0 likes

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Got a new iPhone 5, now I don't have premium anymore?

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logged on. So I thought deleting the app from my old ph...

Casual Listener

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logg...

nikkiadeveye

Casual Listener

648 Views

2 replies

0 likes

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Not receiving updated playlist notifications for one playlist

When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of the playlists I subscribe is updated. This only seems t...

Newbie

When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of...

jeremygoh

Community Legend

607 Views

1 replies

0 likes

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Unable to connect

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it just says "connecting". I have rebooted my router ...

Regular

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it...

Gsybloke

Regular

1421 Views

6 replies

0 likes

iOS 7.1.2
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ipod touch playlists stop online and offline

We have been having consistent issues with our playlists both online and offline just stopping. The offline program will play about 6 songs and then just stop. The online playlist will only play about two songs and then stop. Any suggestions? We have...

Casual Listener

We have been having consistent issues with our playlists both online and offline just stopping.  The offline program will play about 6 songs and then just stop.  The online playlist will on...

jeremygoh

Community Legend

534 Views

1 replies

0 likes

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Won't Let Me Search in iPad

Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will cancel my account if it is not resolved quickly.

Casual Listener

Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will canc...

jeremygoh

Community Legend

4329 Views

18 replies

2 likes

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Cannot log on, I'm in Denmark.

I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months help??

Newbie

I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months he...

jeremygoh

Community Legend

520 Views

1 replies

0 likes

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Suggested playlist for the day won't work !

I started to have this problem a few weeks ago. Everytime I chosse the browse option and try to access to one of the daily suggestions (shown in the attached picture), the playlist never appears (as shown in the second attached picture). This doesn't...

Newbie

I started to have this problem a few weeks ago. Everytime I chosse the browse option and try to access to one of the daily suggestions (shown in the attached picture), the playlist never appears (as&...

jeremygoh

Community Legend

400 Views

1 replies

0 likes

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Solved!! Spotify is closing randomly on iPhone

At genuinely random times spotify crashes and when I click on the app again it goes back to a page I had on hours before. This happens a few times a day. I'm also new and in premium trial but am probably going to switch to actual premium after trial

Newbie

At genuinely random times spotify crashes and when I click on the app again it goes back to a page I had on hours before. This happens a few times a day. I'm also new and in premium trial but am prob...

jeremygoh

Community Legend

32661 Views

3 replies

0 likes

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HELP - URGENT!

So, I signed up for Spotify Premium and signing in through the website is perfectly fine. But then, as I try to sign in through the IOS app or the PC app ... it doesn't work. I gett the "Login Failed" error. AND YES, i made sure it was correct. I hea...

Casual Listener

So, I signed up for Spotify Premium and signing in through the website is perfectly fine. But then, as I try to sign in through the IOS app or the PC app ... it doesn't work. I gett the "Login Failed...

jeremygoh

Community Legend

530 Views

1 replies

0 likes

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Premium works on computer not on iPhone

I just bought premium and I can't figure out how to get it on my iPhone app

Newbie

I just bought premium and I can't figure out how to get it on my iPhone app

kbrooksc

Community Legend

520 Views

1 replies

0 likes

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Spotify plays wrong song

Spotify Premium 1.5.0 iOS 7.1.2 Artist: Liars Album: WIXIW Track: #1, The Exact Color of Doubt When this track is played on iOS, track #4, "No.1 Against the Rush" from the same album is played instead. I have clean re-installed and that still has not...

Music Fan

Spotify Premium 1.5.0 iOS 7.1.2   Artist: Liars Album: WIXIW Track: #1, The Exact Color of Doubt   When this track is played on iOS, track #4, "No.1 Against the Rush...

rwkleinjr

Music Fan

1001 Views

3 replies

0 likes

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Online mode while songs marked for offlne

I've been wondering about this. If I have all my music marked for offline playback, but Spotify is in online mode. Am I still using my data lines whether it be wifi or 4g? I been searching but cant find this answer. Does anyone know? Thanks -Evan

Casual Listener

I've been wondering about this.  If I have all my music marked for offline playback, but Spotify is in online mode.  Am I still using my data lines whether it be wifi or 4g?   I be...

dinomight

Spotify Star

510 Views

1 replies

0 likes

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Extreme stream quality even when Normal is selected

I really love Spotify, but this bug is absolutely destroying my monthly data allotment. I was curious as to how I was blowing through gigs of data in a matter of days with my stream quality set to Normal. So, with that said, I did a little test and m...

Roadie

I really love Spotify, but this bug is absolutely destroying my monthly data allotment. I was curious as to how I was blowing through gigs of data in a matter of days with my stream quality set to No...

Macatron

Roadie

1423 Views

10 replies

0 likes

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Solved!! Using Airplane mode and Offline Mode simultaneously?

Hey all, When using my iPhone in Airplane Mode, is it recommended to also use Spotify in Offline Mode to save battery because perhaps the app keeps looking for a connection? Thanks!

Visitor

Hey all,   When using my iPhone in Airplane Mode, is it recommended to also use Spotify in Offline Mode to save battery because perhaps the app keeps looking for a connection?   Tha...

user-removed

Not applicable

1356 Views

2 replies

0 likes

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Songs suddenly stop syncing to offline mode

I've made certain playlists available to play offline, spotify will start to sync them and then suddenly stops, I have tried deleting the app restarting my phone and downloading app again I have plenty of space on my iphone 5 and I have a premium acc...

Casual Listener

I've made certain playlists available to play offline, spotify will start to sync them and then suddenly stops, I have tried deleting the app restarting my phone and downloading app again I have plen...

jeremygoh

Community Legend

1820 Views

3 replies

0 likes

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I downloaded spotify on my new iphone and now it wont open

I just got a new iphone and i downloaded all my apps on it. I downloaded spotify but it doesnt show up on my homepage. When i go to the app store it says its already installed but when i hit the open button, nothing happens. I cant uninstall it becau...

Casual Listener

I just got a new iphone and i downloaded all my apps on it. I downloaded spotify but it doesnt show up on my homepage. When i go to the app store it says its already installed but when i hit the open...

jeremygoh

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Used redeem code but premium doesn't work in the app

I used a redeem code to get Spotify premium for one month and when I go to account settings it says that I've been registered for Spotify premium, but when I go to the app it says I still need to get premium. I used the code I think about 12 hours ag...

Casual Listener

I used a redeem code to get Spotify premium for one month and when I go to account settings it says that I've been registered for Spotify premium, but when I go to the app it says I still need to get...

jeremygoh

Community Legend

832 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes