Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36718 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102044 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430760 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298801 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey all, When using my iPhone in Airplane Mode, is it recommended to also use Spotify in Offline Mode to save battery because perhaps the app keeps looking for a connection? Thanks!
Hey all, When using my iPhone in Airplane Mode, is it recommended to also use Spotify in Offline Mode to save battery because perhaps the app keeps looking for a connection? Tha...
Not applicable
1342 Views
2 replies
0 likes
I've made certain playlists available to play offline, spotify will start to sync them and then suddenly stops, I have tried deleting the app restarting my phone and downloading app again I have plenty of space on my iphone 5 and I have a premium acc...
I've made certain playlists available to play offline, spotify will start to sync them and then suddenly stops, I have tried deleting the app restarting my phone and downloading app again I have plen...
Community Legend
1790 Views
3 replies
0 likes
I just got a new iphone and i downloaded all my apps on it. I downloaded spotify but it doesnt show up on my homepage. When i go to the app store it says its already installed but when i hit the open button, nothing happens. I cant uninstall it becau...
I just got a new iphone and i downloaded all my apps on it. I downloaded spotify but it doesnt show up on my homepage. When i go to the app store it says its already installed but when i hit the open...
Community Legend
480 Views
1 replies
0 likes
Community Legend
8755 Views
3 replies
0 likes
I used a redeem code to get Spotify premium for one month and when I go to account settings it says that I've been registered for Spotify premium, but when I go to the app it says I still need to get premium. I used the code I think about 12 hours ag...
I used a redeem code to get Spotify premium for one month and when I go to account settings it says that I've been registered for Spotify premium, but when I go to the app it says I still need to get...
Community Legend
819 Views
4 replies
0 likes
I just switched from MOG since beat acquired them and last fm since is dead and decided to give spotify a try. Really spotify really I start astral projection radio and pagan altar it recomands , jason fggot trulo, eminem wtf are you guys doing? I ha...
I just switched from MOG since beat acquired them and last fm since is dead and decided to give spotify a try. Really spotify really I start astral projection radio and pagan altar&n...
Community Legend
686 Views
2 replies
0 likes
I am goin' on a trip tomorrow and I need to download music , right ? So I start downloang a playlist but after 2 minutes in locked mode it stops. Why ?!?!?! I mean I wanna sleep and let it download when I'm in never-neverland , I cant be on the phone...
I am goin' on a trip tomorrow and I need to download music , right ? So I start downloang a playlist but after 2 minutes in locked mode it stops. Why ?!?!?! I mean I wanna sleep and let it download w...
Community Legend
1261 Views
4 replies
0 likes
I want to switch my country from Australia to my home country canada so I can use spotify.I am a Canadian citizen, born and raised and went travelling to Australia and opened up a spotify account there on my iPhone. When I returned to canada after 14...
I want to switch my country from Australia to my home country canada so I can use spotify. I am a Canadian citizen, born and raised and went travelling to Australia and opened up a spotify accoun...
Roadie
967 Views
3 replies
0 likes
Its possible to control my spotify in windows from an Iphone? i have a premium account Thanks for the info
Its possible to control my spotify in windows from an Iphone? i have a premium account Thanks for the info 🙂
Spotify Star
1153 Views
2 replies
0 likes
Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.
Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.
Community Legend
415 Views
1 replies
0 likes
Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7. Does that happen to anyone else? (Unresponsive keys)
Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7. Does that happen to anyone else? (Unresponsive keys)
Community Legend
5943 Views
6 replies
0 likes
Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I can use the Soundrop app on my phone, except it doe...
Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I ...
Community Legend
718 Views
1 replies
0 likes
Hello, I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spotify. I travel a lot and sometimes i don't have a 3G internet ...
Hello, I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spo...
Community Legend
811 Views
3 replies
0 likes
I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium people which I am.Does anyone have any advice?
I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium p...
Community Legend
951 Views
5 replies
0 likes
How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new releases category. I should have to open iTunes and...
How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new ...
Regular
3605 Views
9 replies
0 likes
Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then drop off or reboot phone (to apple logo ) On restartin...
Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then dro...
Community Legend
2758 Views
5 replies
0 likes
Hi guys,The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature. Time to time I delete and download the App again in...
Hi guys, The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature...
Community Legend
951 Views
3 replies
0 likes
Can anyone shed any light, i have trolled though different threads and can not come up with the same problem. I have just subscribed to Premium and I can not get offline to work on my ipad mini. 1. I have got it working on a Android phone ok. I can s...
Can anyone shed any light, i have trolled though different threads and can not come up with the same problem. I have just subscribed to Premium and I can not get offline to work on my ipad...
Community Legend
2052 Views
4 replies
0 likes
Hi, I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off? The app is completely unsuable now. I even tried reinstalling it a couple of ti...
Hi, I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off? The ap...
Composer
1014 Views
2 replies
0 likes
I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my iPhone 5s as well (running iOS 7 with about 4 gigs o...
I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my i...
Community Legend
1136 Views
1 replies
0 likes
