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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29611 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94320 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424003 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293539 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it doesn't auto sync, why is that??
Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it does...
Casual Listener
9757 Views
2 replies
0 likes
Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album lists appear on my PC version as before. No issues...only on my iPhone. I ...
Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album...
Newbie
4050 Views
5 replies
0 likes
Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see screenshot). Pressing the skip button always progresses...
Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see sc...
Regular
6283 Views
12 replies
0 likes
the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up
the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up
Community Legend
650 Views
1 replies
0 likes
How do I put the songs onto my phone so I can listen without using data?
How do I put the songs onto my phone so I can listen without using data?
Community Legend
964 Views
3 replies
0 likes
I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium. I don't seem to be able to change the country sett...
I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium....
Community Legend
756 Views
1 replies
0 likes
Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the next one, which jumps to next one and to the next one and so on, non...
Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the ...
Casual Listener
1293 Views
6 replies
0 likes
hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. is there anybody of spotify staff who can help me ple...
hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. ...
Not applicable
1504 Views
7 replies
0 likes
Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook a couple times. So i reset my data counter and checked in tw...
Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook...
Not applicable
5422 Views
9 replies
0 likes
I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it again doesn't turn it off; it's impossible to get album...
I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it agai...
Not applicable
3371 Views
6 replies
0 likes
IPhone doesnt recognize my premium account!!! What to do???
IPhone doesnt recognize my premium account!!! What to do???
Not applicable
1034 Views
6 replies
0 likes
Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the mean while I can't access my offline music. Link to old topic: h...
Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the me...
Regular
1335 Views
2 replies
0 likes
Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" the follower counter of a playlist is displaying 0 instead of ...
Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" ...
Music Fan
2300 Views
3 replies
2 likes
Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline, some songs that were once downloaded were not any...
Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline...
Spotify Legend
714 Views
1 replies
0 likes
Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem started now after last iOS update (7.1.2), when installin...
Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem ...
Community Legend
922 Views
2 replies
0 likes
Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, and a fast connection at that. - There is plenty of space on my phone — nearly...
Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, ...
Community Legend
1202 Views
1 replies
0 likes
To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are 100s of miles apart, it would be good to see if the other is using the ...
To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are ...
Community Legend
1013 Views
2 replies
0 likes
Doesn't say too full, it just stopped syncing...and I know I have more space?
Doesn't say too full, it just stopped syncing...and I know I have more space?
Not applicable
890 Views
2 replies
0 likes
Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything
Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything
Newbie
5635 Views
48 replies
2 likes
Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline Only". If you set all 4 playlists to be used offline, the folder with the...
Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline ...
Spotify Star
2006 Views
6 replies
0 likes
