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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44900 Views

45 replies

10 likes

  • 44900 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111094 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1864 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302736 Views

62 replies

16 likes

  • 302736 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128585 Views

19 replies

38 likes

  • 128585 Views
  • 19 replies
  • 38 likes

Spotify totally messed up suggestion

I just switched from MOG since beat acquired them and last fm since is dead and decided to give spotify a try. Really spotify really I start astral projection radio and pagan altar it recomands , jason fggot trulo, eminem wtf are you guys doing? I ha...

Gig Goer

I just switched from MOG  since beat acquired them and last fm since is dead and decided to give spotify a try.   Really spotify really I start astral projection radio and pagan altar&n...

jeremygoh

Community Legend

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
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Solved!! Stops synching at 2 minutes

I am goin' on a trip tomorrow and I need to download music , right ? So I start downloang a playlist but after 2 minutes in locked mode it stops. Why ?!?!?! I mean I wanna sleep and let it download when I'm in never-neverland , I cant be on the phone...

Casual Listener

I am goin' on a trip tomorrow and I need to download music , right ? So I start downloang a playlist but after 2 minutes in locked mode it stops. Why ?!?!?! I mean I wanna sleep and let it download w...

jeremygoh

Community Legend

1287 Views

4 replies

0 likes

  • 1287 Views
  • 4 replies
  • 0 likes

Change country from Australia to Canada - not working HELP ASAP!

I want to switch my country from Australia to my home country canada so I can use spotify.I am a Canadian citizen, born and raised and went travelling to Australia and opened up a spotify account there on my iPhone. When I returned to canada after 14...

Casual Listener

I want to switch my country from Australia to my home country canada so I can use spotify. I am a Canadian citizen, born and raised and went travelling to Australia and opened up a spotify accoun...

Jonahman10

Roadie

1019 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

control my windows?

Its possible to control my spotify in windows from an Iphone? i have a premium account Thanks for the info

Newbie

Its possible to control my spotify in windows from an Iphone? i have a premium account   Thanks for the info 🙂

dinomight

Spotify Star

1172 Views

2 replies

0 likes

  • 1172 Views
  • 2 replies
  • 0 likes

Premium not working

Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.

Newbie

Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.

jeremygoh

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

IOS 7 Lockscreen Controls

Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7. Does that happen to anyone else? (Unresponsive keys)

Casual Listener

Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7.   Does that happen to anyone else? (Unresponsive keys)  

jeremygoh

Community Legend

5988 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Soundrop App Technical support?

Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I can use the Soundrop app on my phone, except it doe...

Gig Goer

Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I ...

jeremygoh

Community Legend

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

all tracks desynchronize when i shut down the phone

Hello, I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spotify. I travel a lot and sometimes i don't have a 3G internet ...

Casual Listener

Hello,   I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spo...

jeremygoh

Community Legend

845 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPod

I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium people which I am.Does anyone have any advice?

Casual Listener

I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium p...

jeremygoh

Community Legend

984 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! New Releases

How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new releases category. I should have to open iTunes and...

Casual Listener

How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new ...

TinkyWinky

Regular

3669 Views

9 replies

0 likes

New Songs
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  • 9 replies
  • 0 likes

Solved!! Spotify reboots my iphone while playing via bluetooth in car

Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then drop off or reboot phone (to apple logo ) On restartin...

Regular

Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then dro...

jeremygoh

Community Legend

2822 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Space of Spotify data on iPad

Hi guys,The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature. Time to time I delete and download the App again in...

Roadie

Hi guys, The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature...

jeremygoh

Community Legend

974 Views

3 replies

0 likes

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  • 0 likes

Ipad Mini, can not see option switch for "Available Offline"

Can anyone shed any light, i have trolled though different threads and can not come up with the same problem. I have just subscribed to Premium and I can not get offline to work on my ipad mini. 1. I have got it working on a Android phone ok. I can s...

Casual Listener

Can anyone shed any light, i have trolled though different threads and can not come up with the same problem.   I have just subscribed to Premium and I can not get offline to work on my ipad...

jeremygoh

Community Legend

2071 Views

4 replies

0 likes

  • 2071 Views
  • 4 replies
  • 0 likes

[URGENT HELP!!] - Spotify messed up text / unusable app / Developer mode always on - iPhone 5S

Hi, I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off? The app is completely unsuable now. I even tried reinstalling it a couple of ti...

Casual Listener

Hi,   I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off?   The ap...

MichaelJerzak

Composer

1029 Views

2 replies

0 likes

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  • 2 replies
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Local files syncing on iOS

I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my iPhone 5s as well (running iOS 7 with about 4 gigs o...

Casual Listener

I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my i...

jeremygoh

Community Legend

1165 Views

1 replies

0 likes

IOS 7
local files sync
Mac
  • 1165 Views
  • 1 replies
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your music

All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't sync. Playlists are still sync-ed on my iPhone, only 'your music'...

Casual Listener

All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't syn...

Merik

Community Legend

862 Views

3 replies

0 likes

  • 862 Views
  • 3 replies
  • 0 likes

Discover Not Working in iPhone or Mac

I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?

Visitor

I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?

user-removed

Not applicable

770 Views

3 replies

0 likes

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  • 0 likes

[iOS: Spotify Connect & Radio] Error Message at voting for a song

iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB) Hello, it seems that there is a bug in the current Spotify App regarding "Spotify Connect". When i'm playing spotify-radio over my connected device (YAMAHA...

Casual Listener

iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB)   Hello,   it seems that there is a bug in the current Spotify App regarding "Sp...

teufelslama666

Casual Listener

887 Views

4 replies

0 likes

  • 887 Views
  • 4 replies
  • 0 likes

Can't add local files to playlist on ios7 app

Every time I try to add a local file to another playlist on my iphone, Spotify crashes.

Regular

Every time I try to add a local file to another playlist on my iphone, Spotify crashes.

Martiraff

Regular

1915 Views

6 replies

0 likes

Crash
IOS 7
local files
  • 1915 Views
  • 6 replies
  • 0 likes

iPod nano not detected by spotify due to lightning USB?

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrated because I bought the iPod nano 7th generation be...

Casual Listener

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrat...

jeremygoh

Community Legend

5634 Views

14 replies

1 likes

  • 5634 Views
  • 14 replies
  • 1 likes