Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
45595 Views
15 replies
36 likes

45595 Views
15 replies
36 likes

Spotify crahes sporadic on IPad1 iOS 5.1

Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the beginning. Hopefully sombody have a solution.

hifibastel
Casual Listener
Spotify crahes sporadic on IPad1 iOS 5.1. Sometimes i can play music for half an hour. Next time the App crashes after 3 minutes. I'm a premium member for half a year. I had the problem from the...
2014-06-23 4:15:05 PM
2014-06-26 5:21:14 PM
jeremygoh
Community Legend
781 Views
3 replies
0 likes

781 Views
3 replies
0 likes

Solved!! "Unable to play track..." ??? on Spotify Free

I'm getting this many times a day on my iPhone 5. I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify. I am trying the free version to see if I want to switch from Pandora, where I do pay fo...

Dimgo
Regular
I'm getting this many times a day on my iPhone 5. I see a lot of posts adressing this and have tried some suggestions including removing and reinstalling Spotify. I am trying the free ver...
2014-06-26 4:13:27 PM
2014-06-26 4:52:12 PM
Dimgo
Regular
4650 Views
6 replies
0 likes

4650 Views
6 replies
0 likes

Solved!! Playlists don't completely download..

I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned off my phone, logged off then back in, and the other...

aubrie160
Newbie
I only have 1,400 songs on my account, which shouldn't really be a problem. About 3/4 out of my 24 playlists are downloaded. (Yes I am a premium user.) I've deleted the Spotify app on my 5c, turned o...
2014-06-26 6:25:59 AM
2014-06-26 4:33:13 PM
jeremygoh
Community Legend
457 Views
1 replies
0 likes

457 Views
1 replies
0 likes

App quick-freeze after been taken off from background

I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can forward or backward songs, however when I try to op...

evcamilo
Regular
I have an iPhone 4S, with the latest version of iOS 7 and I have been having this annoying problem every time I take the app off background. If I am listening to a song, everything works fine, I can ...
2014-06-18 4:11:08 PM
2014-06-26 4:29:34 PM
jeremygoh
Community Legend
543 Views
4 replies
0 likes

543 Views
4 replies
0 likes

Solved!! No search function on iOS app

Seems like a major flaw that iOS songs list doesn't have a search function

JSmooVE3990
Newbie
Seems like a major flaw that iOS songs list doesn't have a search function
2014-06-26 4:15:10 AM
2014-06-26 5:25:17 AM
MattSuda
Spotify Star
966 Views
1 replies
0 likes

966 Views
1 replies
0 likes

Solved!! Lost all my music when I had to restore my computer

I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer

shortstop
Newbie
I had to completly restore my computer My personal music is on spotify but not on my computer Is there a way to get the music back on my computer
2013-12-17 3:06:18 PM
2014-06-25 12:18:23 AM
Joe
Community Legend
1279 Views
5 replies
0 likes

1279 Views
5 replies
0 likes

Iphone app problem

I've downloaded the spotify app for my iphone 4, which has the latest IOS installed. I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & then lets me play a song.Then when I try & play another song it doe...

Bjshot
Newbie
I've downloaded the spotify app for my iphone 4, which has the latest IOS installed. I have subscribed to the premium service on spotify. When I load the app, it lets me search etc & t...
2012-07-23 8:30:23 AM
2014-06-25 9:17:42 PM
Peter__
Community Legend
2145 Views
4 replies
0 likes

2145 Views
4 replies
0 likes

Solved!! Will I be charged after my seven day trial? Im a Sprint user

I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. But underneath that it says that sprint users which ...

silverpedal
Casual Listener
I downloaded spotify for my phone and i got an email saying i have a 7 day trial. I went to my account subscription and it says that after the 7 day trial my account will automatically become free. B...
2014-05-08 11:21:20 PM
2014-06-25 9:01:22 PM
Joe
Community Legend
2497 Views
6 replies
0 likes

2497 Views
6 replies
0 likes

Lost my premium account

I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usually it stays logged in. I logged in to find my acc...

deadsimple
Newbie
I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usu...
2014-06-25 6:09:41 PM
2014-06-25 7:00:19 PM
Peter__
Community Legend
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Impossible de synchroniser les playlists. Nouvelle tentative e cours...

est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....

missmaniak
Newbie
est ce que quelqu'un peux me dire comment on fait pour synchroniser la musique sur un ipod .....merci je suis abonnée mais ça veut pas....
2014-06-25 1:23:30 AM
2014-06-25 1:31:00 AM
Joe
Community Legend
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Solved!! Spotify Premium not working on iPhone 5?

I have recently taken advantage of the 3 for 1 month deal for Spotify Premium. It is working perfectly on the laptop, isn't updating on the iPhone. For some reason I started a trial of premium on my phone for 3 days (I think) now that it has finished...

jordansharman
Casual Listener
I have recently taken advantage of the 3 for 1 month deal for Spotify Premium. It is working perfectly on the laptop, isn't updating on the iPhone. For some reason I started a trial...
2014-06-24 10:49:20 PM
2014-06-24 11:17:59 PM
Joe
Community Legend
769 Views
7 replies
0 likes

769 Views
7 replies
0 likes

Solved!! could not load track in offline mode

Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track".Please fix this bug, this have been there forever. I have tried reinstalling, clearing cache, etc.... I have th...

Vegargrim
Casual Listener
Hi, I have spotify premium. But whenever im in offline mode and try to que my another song a message pops up saying "could not load track". Please fix this bug, this have been there forever. I hav...
2014-06-24 9:58:12 AM
2014-06-24 10:10:10 PM
Vegargrim
Casual Listener
1306 Views
2 replies
0 likes

1306 Views
2 replies
0 likes

Car display's "no song" using Spotify

Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used through a car's audio system. I removed one of the devic...

grkate
Newbie
Spotify worked in my car's stereo system for a while but now my car displays "no song". I was using 2 devices on my premium spotify account but recently learned that only one device can be used throu...
2014-06-21 11:03:37 PM
2014-06-24 9:06:00 PM
Peter__
Community Legend
12834 Views
1 replies
0 likes

12834 Views
1 replies
0 likes

Spotify always resumes music on internal speaker instead of dock connection??!>

So I have a 2014 Cadillac CTS-V wagon. It has a GM iPod adapter that supports my ipod classic perfect. The ipod touch 4th gen is connected to the GM ipod adapter via a 30 pin sync/charge cable. When I get back in the car and start it up, spotify cont...

daign
Regular
So I have a 2014 Cadillac CTS-V wagon. It has a GM iPod adapter that supports my ipod classic perfect. The ipod touch 4th gen is connected to the GM ipod adapter via a 30 pin sync/charge c...
2014-06-23 4:52:27 AM
2014-06-24 9:03:41 PM
Peter__
Community Legend
608 Views
1 replies
0 likes

608 Views
1 replies
0 likes

Solved!! playlists fail to sync to ipod touch after update

After update (last week? to 1.2.0.3344 all playlists and downloaded files refuse to sync. No issues with connectivity on iPod, can log into Spotify and browse, play music etc, but no playlists. Not especially impressed to have to seek support via for...

philchile
Newbie
After update (last week? to 1.2.0.3344 all playlists and downloaded files refuse to sync. No issues with connectivity on iPod, can log into Spotify and browse, play music etc, but no playlists....
2014-06-23 12:37:25 PM
2014-06-24 7:58:07 PM
jeremygoh
Community Legend
945 Views
2 replies
0 likes

945 Views
2 replies
0 likes

Solved!! Saved Albums suddenly including songs from my Starred playlist

Hey all, I'm running into a slightly annoying issue with the Save Album feature on my T-Mobile iPhone 5s. I was in love with the feature originally, and saved a lot of albums I know I love for easy, future access. I also use the Starred playlist to k...

user-removed
Visitor
Hey all, I'm running into a slightly annoying issue with the Save Album feature on my T-Mobile iPhone 5s. I was in love with the feature originally, and saved a lot of albums I ...
2014-06-23 5:25:33 PM
2014-06-24 7:57:19 PM
jeremygoh
Community Legend
668 Views
6 replies
0 likes

668 Views
6 replies
0 likes

Solved!! Cellular Data is Turned Off for Spotify... Yes, for the 473rd time, I am aware!

This is incredibly annoying. EVERY SINGLE time I go into Spotify this comes up. I refuse to turn on 3G use on my iPhone as I do not trust it to only use Offline Music (when offline) and to not drain any 3G whatsoever. Is there anyway to remove the pa...

R55Clubman
Regular
This is incredibly annoying. EVERY SINGLE time I go into Spotify this comes up. I refuse to turn on 3G use on my iPhone as I do not trust it to only use Offline Music (when off...
2014-05-24 11:00:09 PM
2014-06-24 6:38:38 PM
pestefm
Newbie
1523 Views
2 replies
1 likes

1523 Views
2 replies
1 likes

Will Spotify remember my offline playlists on my new iPhone

Can anyone help? I need to erase my iphone and start frmo scratch to get rid of some bugs, I have backed up photos etc, however I have lots of playlists and artists Offline on my Spotify app. Once I've set my phone up as new, installed the spotify ap...

garethjohnevans
Casual Listener
Can anyone help? I need to erase my iphone and start frmo scratch to get rid of some bugs, I have backed up photos etc, however I have lots of playlists and artists Offline on my Spotify a...
2014-06-24 1:34:50 AM
2014-06-24 5:10:55 PM
user-removed
Not applicable
666 Views
2 replies
0 likes

666 Views
2 replies
0 likes

Difference between starred and 'saved' songs

So I've only been using Spotify for a little while and it's generally been fairly decent, but one thing I'm trying to getmy head around is 'starring' and 'favourite/saving' different songs. From my perspective I'm not interested in playlists. I just ...

SR_Penny
Music Fan
So I've only been using Spotify for a little while and it's generally been fairly decent, but one thing I'm trying to getmy head around is 'starring' and 'favourite/saving' different songs. ...
2014-06-24 9:20:20 AM
2014-06-24 4:58:59 PM
user-removed
Not applicable
5926 Views
2 replies
3 likes

5926 Views
2 replies
3 likes

iPod 2nd generation support

Being a Spotify premium customer I would expect that I could be able to access the application from all the devices that have access to Play Store and Apple. Unfortunately the iPod can't suppost iOS's above 5.0 because the hardware is too old. Boo-fr...

tray4204
Newbie
Being a Spotify premium customer I would expect that I could be able to access the application from all the devices that have access to Play Store and Apple. Unfortunately the iPod can't suppost iOS'...
2014-06-21 10:59:16 PM
2014-06-24 3:25:15 PM
jeremygoh
Community Legend
395 Views
2 replies
0 likes

395 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts