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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37126 Views
  • 15 replies
  • 36 likes
  • 37126 Views
  • 15 replies
  • 36 likes

Songs unavailable but still shown in playlist - IPhone App

Hello I have a strange issue with Spotify on my new IPhone 4S My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on. However, there are now only 699 of those available once I have restored spotify to my new phone...

  • Casual Listener
  • Hello   I have a strange issue with Spotify on my new IPhone 4S   My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on.  However, there a...
  • paulinuk
  • Casual Listener
  • 1376 Views
  • 2 replies
  • 0 likes
  • 1376 Views
  • 2 replies
  • 0 likes

Solved!! I have to sync back all my song.

Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any solution? Thank you.

  • Newbie
  • Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any ...
  • Joe
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Solved!! Unable to scrobble from iPhone/Ipad in spotify app

Description Unable to Scrobble from spotfy app on iphone/ipad. I can scrobble from the officail last.fm app however. A more detailed description, using numbered steps 1. Cleared Safari history and cookies and data from ipad settings 2. Uninstalled sp...

  • Newbie
  • Description Unable to Scrobble from spotfy app on iphone/ipad. I can scrobble from the officail last.fm app however.    A more detailed description, using numbered steps 1. Cleared ...
  • Joe
  • Community Legend
  • 956 Views
  • 1 replies
  • 0 likes
  • 956 Views
  • 1 replies
  • 0 likes

Can't get Offline Mode to Work

I just purchased Spotify Premium and want to listen to offline work for a roadtrip and not use all my data. But I can NOT get it to work. Everytime I try to go offline, it says that the track is not synced and not available offline. I have tried to s...

  • Newbie
  • I just purchased Spotify Premium and want to listen to offline work for a roadtrip and not use all my data. But I can NOT get it to work. Everytime I try to go offline, it says that the track is not ...
  • Peter__
  • Community Legend
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Queue don't work on Offline mode

Im I the only one with this probleme ? I'm using an iPhone 5 and the last vestion of the Spotify app

  • Regular
  • Im I the only one with this probleme ? I'm using an iPhone 5 and the last vestion of the Spotify app
  • Peter__
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect data usage

First off hi everyone!. So I discovered the connect feature almost by accident BUT it is perfect for what I need. Here's my question. I have an AT&T iPad with unlimited data (grandfathered in whoot whoot!!) that I use connected to my radio on my Harl...

  • Casual Listener
  • First off hi everyone!. So I discovered the connect feature almost by accident BUT it is perfect for what I need. Here's my question. I have an AT&T iPad with unlimited data (grandfathered in...
  • poloblk09
  • Casual Listener
  • 2446 Views
  • 2 replies
  • 0 likes
  • 2446 Views
  • 2 replies
  • 0 likes

Solved!! Subscription

I upgraded to premium today.Do i get premium free for two extra months over the summer?

  • Casual Listener
  • I upgraded to premium today.Do i get premium free for two extra months over the summer?
  • Peter__
  • Community Legend
  • 549 Views
  • 3 replies
  • 0 likes
  • 549 Views
  • 3 replies
  • 0 likes

Possible to sort music in playlists after "added latest" on iPhone app?

I know this function has been discussed before, but as I can see, there's nothing new in this case since 2013, so I decided to ask anyway. What I whishes for, is the function to sort your songs in a playlist after "added latest" on the Spotify app (i...

  • Casual Listener
  • I know this function has been discussed before, but as I can see, there's nothing new in this case since 2013, so I decided to ask anyway.   What I whishes for, is the function to sort your ...
  • Peter__
  • Community Legend
  • 392 Views
  • 2 replies
  • 2 likes
  • 392 Views
  • 2 replies
  • 2 likes

Solved!! No inbox/message tab

Hi,I have spotify 1.2.0 on iOS 7. I no longer have an inbox or a messages tab to view shared songs or playlists. Could you please tell me where I should find them?Thanks,Mick

  • Casual Listener
  • Hi, I have spotify 1.2.0 on iOS 7. I no longer have an inbox or a messages tab to view shared songs or playlists. Could you please tell me where I should find them? Thanks, Mick
  • Mickyt_101
  • Casual Listener
  • 2810 Views
  • 2 replies
  • 0 likes
  • 2810 Views
  • 2 replies
  • 0 likes

Applink on UK Ford Focus

Hi. I have a 2013 Focus with Ford Sync. The Spotify app on my iPhone 4 is detected as a generic Bluetooth/USB media device and plays over the car's speakers OK, but how do I get it to work with the Applink so I can have voice control of my playlists ...

  • Casual Listener
  • Hi.   I have a 2013 Focus with Ford Sync. The Spotify app on my iPhone 4 is detected as a generic Bluetooth/USB media device and plays over the car's speakers OK, but how do I get it to work...
  • Joe
  • Community Legend
  • 694 Views
  • 3 replies
  • 0 likes
  • 694 Views
  • 3 replies
  • 0 likes

What All Do I Have Synced?

I'm a power user of playlists to build my collection of music. I have folders for artists and playlists for their respective albums. I have quite a few synced to my phone, but I can't always remember which ones. Is there a way to view playlists that ...

  • Gig Goer
  • I'm a power user of playlists to build my collection of music. I have folders for artists and playlists for their respective albums. I have quite a few synced to my phone, but I can't always rememb...
  • barchambo1971
  • Gig Goer
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
  • 2 replies
  • 0 likes

How to I shuffle on new spotify

There is no "I" on the new format of spotify so does anyone know how to turn off shuffle?

  • Casual Listener
  • There is no "I" on the new format of spotify so does anyone know how to turn off shuffle?
  • Joe
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Can't queue when in Offline mode on iPhone 4s

Since I upgraded to the latest Spotify release I can no longer queue songs when in offline mode. When I try to queue, I get the error message "Could Not Load Tracks. This track is currently unavaliable. Please try again later". I can change song in e...

  • Casual Listener
  • Since I upgraded to the latest Spotify release I can no longer queue songs when in offline mode. When I try to queue, I get the error message "Could Not Load Tracks. This track is currently unavali...
  • Peter__
  • Community Legend
  • 1075 Views
  • 5 replies
  • 1 likes
  • 1075 Views
  • 5 replies
  • 1 likes

Spotify app

When I search for spotify in App Store it doesn't come up... And when I get to another link to spotify it goes blank when it's time to download...please help!!!

  • Casual Listener
  • When I search for spotify in App Store it doesn't come up... And when I get to another link to spotify it goes blank when it's time to download...please help!!!
  • Peter__
  • Community Legend
  • 274 Views
  • 2 replies
  • 0 likes
  • 274 Views
  • 2 replies
  • 0 likes

Spotify on spanish (Ipad)

Hello there I just got an ipad and when i oppened Spotiy i got it on spanish and i didnt set it to spanish i cant even speak spanish ifyou can help please tell me quick

  • Newbie
  • Hello there I just got an ipad and when i oppened Spotiy i got it on spanish and i didnt set it to spanish i cant even speak spanish ifyou can help please tell me quick
  • Merik
  • Community Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Need to delete account

I want my account deleted as fast as possible! What's the best way to go about that??

  • Visitor
  • I want my account deleted as fast as possible! What's the best way to go about that??
  • Joe
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Please explain how local files on IOS app works

I am trying to understand the local files folder in the iphone app. I have a few thousand songs downloaded to spotify and have one folder from itunes with a few hundred songs. My local files folder has 32 songs which appear to be mostly from spotify,...

  • Casual Listener
  • I am trying to understand the local files folder in the iphone app. I have a few thousand songs downloaded to spotify and have one folder from itunes with a few hundred songs. My local files folder h...
  • nuye
  • Casual Listener
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Playlists have all disappeared on iPhone 4

All of my playlists are no longer on my account on my iPhone 4. The only playlist listed is Starred and it just says, "Loading" underneath it. Help!! I am worried that it has something to do with the fact that I have an iPhone 4 and can't download th...

  • Newbie
  • All of my playlists are no longer on my account on my iPhone 4. The only playlist listed is Starred and it just says, "Loading" underneath it. Help!! I am worried that it has something to do with the...
  • Peter__
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Spotify thinks im in a different country

Hi, i've recently created my spotify account, i enter through username and password with no problem on the PC, but when i try to log in on the iphone it tells me that spotify can be used only for 14 days in another country, even if im in the country ...

  • Visitor
  • Hi,   i've recently created my spotify account, i enter through username and password with no problem on the PC, but when i try to log in on the iphone it tells me that spotify can be used o...
  • Peter__
  • Community Legend
  • 845 Views
  • 1 replies
  • 0 likes
  • country
    iphone
    Login
  • 845 Views
  • 1 replies
  • 0 likes

Solved!! Equalizer and Renaming Playlists

Guys!Love spotify!Please put an equalizer (not that hard come on) and also allow for playlist renaming. When in 'edit-mode' clicking on the playlist name should allow this.Very basic features, seems almost like you are understaffed

  • Regular
  • Guys! Love spotify! Please put an equalizer (not that hard come on) and also allow for playlist renaming. When in 'edit-mode' clicking on the playlist name should allow this. Very basic features...
  • jeremygoh
  • Community Legend
  • 1691 Views
  • 4 replies
  • 1 likes
  • 1691 Views
  • 4 replies
  • 1 likes