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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 59604 Views
  • 16 replies
  • 36 likes
  • 59604 Views
  • 16 replies
  • 36 likes

Solved!! Collection/Your Music gone - post here

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thread for news.

  • Community Legend
  • It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this...
  • Joe
  • Community Legend
  • 3114 Views
  • 27 replies
  • 0 likes
  • 3114 Views
  • 27 replies
  • 0 likes

Re: Offline Playlists Problems

Hello! I have a big problem with playlists offline since i changed my old iphone with the new one. I can listen to playlists offline from my mac but not from iphone. i tried to cancel and reinstall the app, but nothing changed. I don't know how to ca...

  • Newbie
  • Hello! I have a big problem with playlists offline since i changed my old iphone with the new one. I can listen to playlists offline from my mac but not from iphone. i tried to cancel and reinsta...
  • Joe
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Friends' playlists don't appear

Except for the 3 best followed playlists, the playlists of friends don't seem to appear at their profiles in my Spotify app. It says 0 playlists (while I know the friend jn question has way more playlists published;) followers are being displayed cor...

  • Regular
  • Except for the 3 best followed playlists, the playlists of friends don't seem to appear at their profiles in my Spotify app. It says 0 playlists (while I know the friend jn question has way more play...
  • thijsje1515
  • Regular
  • 1569 Views
  • 3 replies
  • 0 likes
  • 1569 Views
  • 3 replies
  • 0 likes

Album Cover - Offline Mode

So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode suddenly all album covers were not shown anymore. ...

  • Regular
  • So, I am kind of over with this: Since Version 1.0 was introduced there was a known bug (being reported all over the place) that when you save music for offline listening and you go into offline mode...
  • MattSuda
  • Spotify Star
  • 1183 Views
  • 2 replies
  • 0 likes
  • Album Cover
    iPhone 5S
  • 1183 Views
  • 2 replies
  • 0 likes

Update missing features

I received the new iphone update.Lvoe it. but I can't seem to find the feature to "save" music to "my library. Your promo video shows a "save button when I'm on an album. (see screenshot). I'm not seeing this button. Where is it? Also, why didn't my ...

  • Newbie
  • I received the new iphone update.Lvoe it. but I can't seem to find the feature to "save" music to "my library. Your promo video shows a "save button when I'm on an album. (see screenshot). I'm not se...
  • audiophile_geek
  • Regular
  • 613 Views
  • 2 replies
  • 0 likes
  • 613 Views
  • 2 replies
  • 0 likes

None of my offline playlists on spotify will play (on wifi or 3G) on my iPhone 4s HELP

I've already tried deleting and reinstalling app. Turning phone on and off. I'm going to have to cancel spotify if this issue can't be resolved, so aggravating!

  • Regular
  • I've already tried deleting and reinstalling app. Turning phone on and off. I'm going to have to cancel spotify if this issue can't be resolved, so aggravating!
  • Fixme11122
  • Regular
  • 844 Views
  • 10 replies
  • 0 likes
  • 844 Views
  • 10 replies
  • 0 likes

Solved!! Folder for offline albums

Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the offline albums in one place. Is this possible to d...

  • Casual Listener
  • Can I create a folder on my spotify app (iPhone) and put all my offline albums there. Now I have to go into many different folders (categorized) to find my offline albums. I just want to have all the...
  • Peter__
  • Community Legend
  • 975 Views
  • 4 replies
  • 0 likes
  • 975 Views
  • 4 replies
  • 0 likes

New premium upgrade not recognized on iPhone app

I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me how to fix this?

  • Newbie
  • I recently upgraded my account to Premium, just today. However, my iPhone isn't syncing/recognizing the upgraded account. I've logged in and out multiple times but that's not helping. Can you tell me...
  • Peter__
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Problems playing synced local files on iphone

I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The problem is that when the song stops playing I manuall...

  • Newbie
  • I synced a playlist containing an album from my local files on the computer to my iphone and it worked really well. I then saved it to my iPhone as an offline playlist and it still works fine. The pr...
  • Peter__
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

All releases stored in "My Music" headers has vanished from iOS

So, I was really impressed with "My Music". I'd set up all my collection on the desktop, then opened up my iOS app, which gave me the option ad 'add all songs' this worked perfectly - brilliant! However, three weeks later, i turn the app on to find t...

  • Casual Listener
  • So, I was really impressed with "My Music". I'd set up all my collection on the desktop, then opened up my iOS app, which gave me the option ad 'add all songs' this worked perfectly - brilliant! Howe...
  • Peter__
  • Community Legend
  • 394 Views
  • 3 replies
  • 0 likes
  • 394 Views
  • 3 replies
  • 0 likes

APPs for spotify IOS Ipad

Hey, I would like to know if, in future, there are plans from Spotify in order to put APPs also for Ipad version. Most of us listen spotify by mobile and does not make sense having those APPs only in desktop version. Thank you.

  • Roadie
  • Hey, I would like to know if, in future, there are plans from Spotify in order to put APPs also for Ipad version. Most of us listen spotify by mobile and does not make sense having those APPs only i...
  • Peter__
  • Community Legend
  • 312 Views
  • 1 replies
  • 1 likes
  • 312 Views
  • 1 replies
  • 1 likes

Ipad update rip?

Is there any update coming for ipad as well? It is simply unfair and becomes strange already that time after time only iphone users are getting new features and advantages of new versions. I am a premium member and I have to wait for rotation fix for...

  • Casual Listener
  • Is there any update coming for ipad as well? It is simply unfair and becomes strange already that time after time only iphone users are getting new features and advantages of new versions. I am a pre...
  • Peter__
  • Community Legend
  • 422 Views
  • 2 replies
  • 0 likes
  • 422 Views
  • 2 replies
  • 0 likes

Unable to sync offline playlists.

Hello, I'm having an issue that I can't fins a solution to. I haven't reached the max of 3,333 songs, I have a huge amount of sotrage available to download my music to my deivces, and yet, I keep getting the orange exclamation point as if I am experi...

  • Newbie
  • Hello, I'm having an issue that I can't fins a solution to. I haven't reached the max of 3,333 songs, I have a huge amount of sotrage available to download my music to my deivces, and yet, I keep get...
  • user-removed
  • Not applicable
  • 549 Views
  • 2 replies
  • 0 likes
  • 549 Views
  • 2 replies
  • 0 likes

Spotify no longer working on My iPhone!

I can see all My playlists and songs but when I click to play à song nothing happens. IT is working as normal on my iPad but not on My iPhone....Any idea's what is causing this?Some time ago I had à message from Spotify that something was wrong but I...

  • Newbie
  • I can see all My playlists and songs but when I click to play à song nothing happens. IT is working as normal on my iPad but not on My iPhone.... Any idea's what is causing this? Some time ago I ha...
  • user-removed
  • Not applicable
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

USB Car Audio Connectivity Issues

Im running an iphone 5s with the latest software. When I connect via usb i get no sound but the music is playing. I had a buddy connect with his iphone 5s same cord, radio, and app and it works fine. I've seen a lot of issues connecting with spotify ...

  • Newbie
  • Im running an iphone 5s with the latest software. When I connect via usb i get no sound but the music is playing. I had a buddy connect with his iphone 5s same cord, radio, and app and it works ...
  • finnaqua
  • Roadie
  • 742 Views
  • 2 replies
  • 0 likes
  • 742 Views
  • 2 replies
  • 0 likes

Spotify and GMC Terrain

I've had an interesting development in my Spotify interaction. Prior to iOS 6, I could plug my iphone 4s into my 2013 GMC terrain via USB and control spotify through my vehicle controls. After updating however, I can only play songs when I search for...

  • Newbie
  • I've had an interesting development in my Spotify interaction. Prior to iOS 6, I could plug my iphone 4s into my 2013 GMC terrain via USB and control spotify through my vehicle controls. After updati...
  • Peaches79
  • Newbie
  • 7129 Views
  • 4 replies
  • 0 likes
  • 7129 Views
  • 4 replies
  • 0 likes

music randomly stops.

I was wondering why my music randomly stops? Its getting really annoying. Is there anyway i can fix it? Thanks.

  • Newbie
  • I was wondering why my music randomly stops? Its getting really annoying. Is there anyway i can fix it? Thanks.
  • jeremygoh
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

My offline playlists keeps turning to online

When travelling abroad I always shut down the data roaming on my Iphone, and use only a couple of offline playlists when listening to music on Spotify. But recently my phone (or the Spotify app, I don´t know) insists on turning the playlists to onlin...

  • Regular
  • When travelling abroad I always shut down the data roaming on my Iphone, and use only a couple of offline playlists when listening to music on Spotify. But recently my phone (or the Spotify app, I do...
  • jeremygoh
  • Community Legend
  • 617 Views
  • 3 replies
  • 0 likes
  • 617 Views
  • 3 replies
  • 0 likes

Missing music - 'Do What U Want' Cover

Hi all, I recently had one music file removed from my "My Music" list and was wondering why it was removed. It was a cover to "Do what U want" by Lady Gaga and featured a duet between a guy and girl, performed in acoustic piano style. I did not get t...

  • Newbie
  • Hi all,   I recently had one music file removed from my "My Music" list and was wondering why it was removed. It was a cover to "Do what U want" by Lady Gaga and featured a duet between a g...
  • jeremygoh
  • Community Legend
  • 1092 Views
  • 3 replies
  • 0 likes
  • do what u want
    lady gaga
    Missing Music
  • 1092 Views
  • 3 replies
  • 0 likes

Help with Switching from iTunes Music to Spotify on iPhone and iPad

Hi all! I just registered for Spotify Premium with the following crazy idea in mind. I currently ave quite a large iTunes library of approximately 40GB or more in music. I am also registered with iTunes Match to ensure that my music is available to a...

  • Regular
  • Hi all! I just registered for Spotify Premium with the following crazy idea in mind. I currently ave quite a large iTunes library of approximately 40GB or more in music. I am also registered with iTu...
  • user-removed
  • Not applicable
  • 3550 Views
  • 7 replies
  • 0 likes
  • 3550 Views
  • 7 replies
  • 0 likes