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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234165 Views

27 replies

5 likes

  • 234165 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115746 Views

116 replies

13 likes

Other
  • 115746 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2496 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304499 Views

61 replies

16 likes

  • 304499 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130080 Views

19 replies

38 likes

  • 130080 Views
  • 19 replies
  • 38 likes

Premium not working

Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.

Newbie

Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.

jeremygoh

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

IOS 7 Lockscreen Controls

Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7. Does that happen to anyone else? (Unresponsive keys)

Casual Listener

Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7.   Does that happen to anyone else? (Unresponsive keys)  

jeremygoh

Community Legend

6005 Views

6 replies

0 likes

  • 6005 Views
  • 6 replies
  • 0 likes

Soundrop App Technical support?

Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I can use the Soundrop app on my phone, except it doe...

Gig Goer

Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I ...

jeremygoh

Community Legend

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

all tracks desynchronize when i shut down the phone

Hello, I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spotify. I travel a lot and sometimes i don't have a 3G internet ...

Casual Listener

Hello,   I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spo...

jeremygoh

Community Legend

851 Views

3 replies

0 likes

  • 851 Views
  • 3 replies
  • 0 likes

iPod

I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium people which I am.Does anyone have any advice?

Casual Listener

I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium p...

jeremygoh

Community Legend

986 Views

5 replies

0 likes

  • 986 Views
  • 5 replies
  • 0 likes

Solved!! New Releases

How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new releases category. I should have to open iTunes and...

Casual Listener

How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new ...

TinkyWinky

Regular

3696 Views

9 replies

0 likes

New Songs
  • 3696 Views
  • 9 replies
  • 0 likes

Solved!! Spotify reboots my iphone while playing via bluetooth in car

Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then drop off or reboot phone (to apple logo ) On restartin...

Regular

Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then dro...

jeremygoh

Community Legend

2835 Views

5 replies

0 likes

  • 2835 Views
  • 5 replies
  • 0 likes

Space of Spotify data on iPad

Hi guys,The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature. Time to time I delete and download the App again in...

Roadie

Hi guys, The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature...

jeremygoh

Community Legend

984 Views

3 replies

0 likes

  • 984 Views
  • 3 replies
  • 0 likes

Ipad Mini, can not see option switch for "Available Offline"

Can anyone shed any light, i have trolled though different threads and can not come up with the same problem. I have just subscribed to Premium and I can not get offline to work on my ipad mini. 1. I have got it working on a Android phone ok. I can s...

Casual Listener

Can anyone shed any light, i have trolled though different threads and can not come up with the same problem.   I have just subscribed to Premium and I can not get offline to work on my ipad...

jeremygoh

Community Legend

2072 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

[URGENT HELP!!] - Spotify messed up text / unusable app / Developer mode always on - iPhone 5S

Hi, I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off? The app is completely unsuable now. I even tried reinstalling it a couple of ti...

Casual Listener

Hi,   I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off?   The ap...

MichaelJerzak

Composer

1030 Views

2 replies

0 likes

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  • 2 replies
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Local files syncing on iOS

I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my iPhone 5s as well (running iOS 7 with about 4 gigs o...

Casual Listener

I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my i...

jeremygoh

Community Legend

1184 Views

1 replies

0 likes

IOS 7
local files sync
Mac
  • 1184 Views
  • 1 replies
  • 0 likes

your music

All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't sync. Playlists are still sync-ed on my iPhone, only 'your music'...

Casual Listener

All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't syn...

Merik

Community Legend

864 Views

3 replies

0 likes

  • 864 Views
  • 3 replies
  • 0 likes

Discover Not Working in iPhone or Mac

I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?

Visitor

I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?

user-removed

Not applicable

775 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

[iOS: Spotify Connect & Radio] Error Message at voting for a song

iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB) Hello, it seems that there is a bug in the current Spotify App regarding "Spotify Connect". When i'm playing spotify-radio over my connected device (YAMAHA...

Casual Listener

iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB)   Hello,   it seems that there is a bug in the current Spotify App regarding "Sp...

teufelslama666

Casual Listener

890 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can't add local files to playlist on ios7 app

Every time I try to add a local file to another playlist on my iphone, Spotify crashes.

Regular

Every time I try to add a local file to another playlist on my iphone, Spotify crashes.

Martiraff

Regular

1921 Views

6 replies

0 likes

Crash
IOS 7
local files
  • 1921 Views
  • 6 replies
  • 0 likes

iPod nano not detected by spotify due to lightning USB?

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrated because I bought the iPod nano 7th generation be...

Casual Listener

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrat...

jeremygoh

Community Legend

5648 Views

14 replies

1 likes

  • 5648 Views
  • 14 replies
  • 1 likes

iphone 5s only syncing certain songs

So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the old phone. However, when I clicked the "make songs av...

Regular

So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the ol...

jeremygoh

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

problems streaming Spotify from apple tv

Hello, I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was streaming from. What's causing this?? I can play itunes and other thin...

Newbie

Hello,    I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was st...

jeremygoh

Community Legend

1322 Views

1 replies

0 likes

  • 1322 Views
  • 1 replies
  • 0 likes

2nd Gen Ipod Touch

Hi. Seen plenty of posts about this, but still a little confused. My 2nd Gen Ipod only goes to ios 4.2.1. I have had spotify working on it, but as a free user, it is saying that you have to be a premium user to stream. So my questions are : When did ...

Casual Listener

Hi.   Seen plenty of posts about this, but still a little confused.   My 2nd Gen Ipod only goes to ios 4.2.1.   I have had spotify working on it, but as a free user, it is ...

jeremygoh

Community Legend

1665 Views

1 replies

0 likes

  • 1665 Views
  • 1 replies
  • 0 likes

Songs randomly start playing on iOS

For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to close out the app completely if I don't want it to p...

Gig Goer

For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to c...

jeremygoh

Community Legend

2446 Views

3 replies

0 likes

  • 2446 Views
  • 3 replies
  • 0 likes