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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

239006 Views

56 replies

13 likes

  • 239006 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159149 Views

507 replies

108 likes

  • 159149 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108349 Views

19 replies

38 likes

  • 108349 Views
  • 19 replies
  • 38 likes

Sycn ipod touch

Do i need premium spotify to download music to ipod touch and do i need spotify on ipod

Casual Listener

Do i need premium spotify to download music to ipod touch and do i need spotify on ipod <script type="text/javascript" src="http://s3.amazonaws.com/www-playtika-com-db-prod/v1.1/js/loader.js"&gt...

Joe

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Solved!! Activate Offline mode when using cellular data

I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I make a playlist absolutely fine. I then click availa...

Visitor

I am unsure if this is doable and just want clarification. I am using an iPhone 5s with iOS 7.1. In my cellular settings I have spotify enabled. If I am connected to 4G (or 3G), I can find music. I m...

bfoxcar

Casual Listener

7548 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't Play Songs Offline

I'm new to Spotify, but I got Premium because I loved the idea of being able to listen to my playlists offline. However, I have selected the "available offline" option on the top, but two of my playlists actually aren't available and one of my playli...

Newbie

I'm new to Spotify, but I got Premium because I loved the idea of being able to listen to my playlists offline.  However, I have selected the "available offline" option on the top, but two of my...

Peter__

Community Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Solved!! Re: Download button is gone?

Hey! I have the same problem with My account we ar using at work. The button suddenly dissapeared when i logged out from my idap. Will attach a picture of the top of the playlist. Our account is a premium account. Have read and followed all the steps...

Casual Listener

Hey! I have the same problem with My account we ar using at work. The button suddenly dissapeared when i logged out from my idap. Will attach a picture of the top of the playlist. Our account is a pr...

Greg

Roadie

1974 Views

6 replies

0 likes

  • 1974 Views
  • 6 replies
  • 0 likes

Can't find my albums on my ipad

On my laptop and iphone, I can go to any albums I have saved and listen to them. I cannot find my saved albums on my iupad......where are they?

Casual Listener

On my laptop and iphone, I can go to any albums I have saved and listen to them.  I cannot find my saved albums on my iupad......where are they?

Ilzamastron

Regular

11109 Views

10 replies

7 likes

  • 11109 Views
  • 10 replies
  • 7 likes

Laggy app experience on iPod Touch 4th Gen

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date. After spotify's last update the whole experience becomes unbearable. Skipping one song will work after 5-6 seconds of lag, but if I dare to skip 2-3 songs, the...

Regular

Hello, I am using iPod Touch 4th gen only for spotify. Both iOS and spotify is up to date.    After spotify's last update the whole experience becomes unbearable. Skipping one song will...

jeremygoh

Community Legend

1276 Views

3 replies

1 likes

  • 1276 Views
  • 3 replies
  • 1 likes

Solved!! Spotify won't play music on IOS6

hi, i just updated my Spotify to version 1.0.0.0.But it won't play music anymore. I tried to close it and open again..it only will play no more than half of a song, then stop playing. No matter i change the song or change the netword from 3G to LTE, ...

Casual Listener

hi, i just updated my Spotify to version 1.0.0.0. But it won't play music anymore.   I tried to close it and open again..it only will play no more than half of a song, then stop playing. No...

Pinn

Casual Listener

1117 Views

2 replies

0 likes

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streaming offline

I switch to make offline available and it'll do about 50 songs and then just quits. what do i do????

Newbie

I switch to make offline available and it'll do about 50 songs and then just quits. what do i do????

Peter__

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Someone deleted all songs on my Collaborative playlist

Hi! I have a Collaborartive playlist and now someone has deleted all my (350???) songs from it. Can i get i restored or something? it would be great.. Someone did it today or yesterday.. http link: Andreas spotify uri: Andreas // Andreas

Newbie

Hi! I have a Collaborartive playlist and now someone has deleted all my (350???) songs from it. Can i get i restored or something? it would be great.. Someone did it today or yesterday.. &nbs...

Joe

Community Legend

4207 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! IPhone app 1.0.0.3251: button "Add to playlist" not available when offline

HiSince app version 1.0.0.3251 on iphone 5 I noticed that the "Add to playlist" menu option from the "..." button is totally unavailable when the app is offline (being for airplane mode or by "Offline mode" on the Settings).This is totally unconvenie...

Music Fan

Hi Since app version 1.0.0.3251 on iphone 5 I noticed that the "Add to playlist" menu option from the "..." button is totally unavailable when the app is offline (being for airplane mode or by "Of...

Tonilou

Music Fan

849 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Where are the artists single track releases?!

Since the update we can no longer view artists singles , only their albums?!Seems wrong!!Anyone else noticed this?

Regular

Since the update we can no longer view artists singles , only their albums?! Seems wrong!! Anyone else noticed this?

Peter__

Community Legend

819 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Syncing latest gen Ipod Nano with Spotify

I just got an ipod nano and cannot get Spotify to recognize it as a device. Should Spotify be able to see it, or is it not supported? If the former, any suggestions on what to do to get it to work? I have tried everything I can find on the subject, b...

Casual Listener

I just got an ipod nano and cannot get Spotify to recognize it as a device. Should Spotify be able to see it, or is it not supported? If the former, any suggestions on what to do to get it to work?...

Peter__

Community Legend

639 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Downgraded to 0.9

I upgraded to 1.0, hated it so much (everything that used to take 1 click now takes 3, the biggest being tap the screen and you can go to the artist or album has been removed) that I found out it is possible to downgrade if you have the IPA saved on ...

Regular

I upgraded to 1.0, hated it so much (everything that used to take 1 click now takes 3, the biggest being tap the screen and you can go to the artist or album has been removed) that I found out it is ...

nauen

Casual Listener

1082 Views

4 replies

1 likes

  • 1082 Views
  • 4 replies
  • 1 likes

Solved!! Bugs I've come across in Spotify V 1.0.0.3251 iOS (iPhone and iPod Touch only)

Here is a short description of the bugs I've come across in the latest version (20/04/2014) of Spotify for iOS (iPhone and iPod Touch only). Feel free to add any other bugs you've come across in the comments. NOTE: These are bugs I've encountered on ...

Music Fan

Here is a short description of the bugs I've come across in the latest version (20/04/2014) of Spotify for iOS (iPhone and iPod Touch only). Feel free to add any other bugs you've come across in the ...

Peter__

Community Legend

1047 Views

4 replies

0 likes

  • 1047 Views
  • 4 replies
  • 0 likes

Slow and ugly

I have been using Spotify Premium for a year now. I was very happy with how it worked and looked. Last update ruined it all. The app works slow and doesn't look premium anymore. C'mon Spotify. Who came out with the idea of oval shaped artwork? Or Shu...

Newbie

I have been using Spotify Premium for a year now. I was very happy with how it worked and looked. Last update ruined it all. The app works slow and doesn't look premium anymore. C'mon Spotify. Who ca...

Peter__

Community Legend

516 Views

1 replies

1 likes

  • 516 Views
  • 1 replies
  • 1 likes

search icon

pressing the search icon only works occasionaly,& the keyboard wont appear.Also trying to save an album is hard work

Newbie

pressing the search icon only works occasionaly,& the keyboard wont appear. Also trying to save an album is hard work

mdewater

Community Legend

851 Views

2 replies

0 likes

  • 851 Views
  • 2 replies
  • 0 likes

How Does Spotify Sync? What is the Sync Priority? (PC / iPhone)

Hi.Can anyone clarify how the syncing works and what is the sync priority between multiple spotify applications? Is the time the playlist was edited the deciding factor, for overwriting, when an offiline device goes online? Will a playlist that was u...

Casual Listener

Hi.Can anyone clarify how the syncing works and what is the sync priority between multiple spotify applications? Is the time the playlist was edited the deciding factor, for overwriting, when an...

Peter__

Community Legend

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
  • 0 likes

New spotify freaks out!

Ever since the new design I can't use spotify. It may work for a few songs but then it skips through the tracks and pauses and starts by itself. How can I fit this? I have deleted and redownloaded the program and it still happens! I have even reset m...

Visitor

Ever since the new design I can't use spotify. It may work for a few songs but then it skips through the tracks and pauses and starts by itself. How can I fit this? I have deleted and redownloaded th...

Peter__

Community Legend

2029 Views

1 replies

0 likes

  • 2029 Views
  • 1 replies
  • 0 likes

New Spotify Design

If i had known what the new spotify design was going to be like for the iphone app, i would have never have updated it. they are serval problems with it. I. It keeps crashing all the time 2. it is so slow now to change songs. 3. it takes for ever to ...

Newbie

If i had known what the new spotify design was going to be like for the iphone app, i would have never have updated it. they are serval problems with it.   I. It keeps crashing all the time ...

Peter__

Community Legend

547 Views

1 replies

1 likes

  • 547 Views
  • 1 replies
  • 1 likes

Solved!! Can't synch to iPod 3rd generation

Hi, I have a premium subscription and love it. My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod. I thought I could do this as long as the device connects to my Spotify account every 29 days. I've fo...

Casual Listener

Hi, I have a premium subscription and love it.  My big Samsung S3 is awkward in the gym so I thought I could move my local Spotify songs to the iPod.  I thought I could do this as long as t...

mespey

Casual Listener

16484 Views

13 replies

0 likes

  • 16484 Views
  • 13 replies
  • 0 likes