Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234185 Views

27 replies

5 likes

  • 234185 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115762 Views

116 replies

13 likes

Other
  • 115762 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2497 Views

0 replies

0 likes

iOS
  • 2497 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304499 Views

61 replies

16 likes

  • 304499 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130086 Views

19 replies

38 likes

  • 130086 Views
  • 19 replies
  • 38 likes

wrong country

Hello I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change it to that! Can you help me? Iddakongur

Newbie

Hello   I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change i...

jeremygoh

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Heavy Bug: iOS Spotify crashes and can't seem to add local files to Your Music

I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bunch of local files that aren't on spotify streaming ...

Regular

I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bun...

jeremygoh

Community Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Playlists by Genre and mood n IPAD

This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I cant see them now. How do i get back to them on the IPAD ...

Casual Listener

This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I ca...

jeremygoh

Community Legend

1777 Views

5 replies

0 likes

  • 1777 Views
  • 5 replies
  • 0 likes

iPhone 5, Spotify 1.5.0.2728, Vocals quiet with airy instruments

Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone and desktop as well), the vocals on tracks will be almos...

Casual Listener

Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone a...

jeremygoh

Community Legend

1564 Views

3 replies

0 likes

1.5.0.2728
IOS 7
vocals
  • 1564 Views
  • 3 replies
  • 0 likes

Can't get Local Files to show on iPhone 5c?

I have Spotify pointing at several folders for local files, inc downloads and have put some music in there. I then see my iphone in the spotify list on my Mac, and on my mac all the files show but never in my iPhone Spotify app with the same paid for...

Regular

I have Spotify pointing at several folders for local files, inc downloads and have put some music in there.   I then see my iphone in the spotify list on my Mac, and on my mac all the files ...

jeremygoh

Community Legend

1607 Views

6 replies

0 likes

  • 1607 Views
  • 6 replies
  • 0 likes

Solved!! Spotify only syncs a few songs to my Ipod

I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells my while syncing ...of 17 songs left but there are 1...

Casual Listener

I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells...

T1M0NL

Casual Listener

1270 Views

5 replies

0 likes

  • 1270 Views
  • 5 replies
  • 0 likes

Spotify Premium in Russia. Not connecting

Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?

Newbie

Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?

Taylor

Community Legend

1065 Views

1 replies

0 likes

  • 1065 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't sync songs to offline mode

Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it doesn't auto sync, why is that??

Casual Listener

Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it does...

Krito

Casual Listener

9796 Views

2 replies

0 likes

  • 9796 Views
  • 2 replies
  • 0 likes

Solved!! No Albums Or Songs List In IOS

Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album lists appear on my PC version as before. No issues...only on my iPhone. I ...

Casual Listener

Hey Spotify   My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank.   I'm using version 1.2.0.3344 and have a Premium account.  The song and album...

To2

Newbie

4132 Views

5 replies

0 likes

  • 4132 Views
  • 5 replies
  • 0 likes

Shuffle in iPhone app randomly stops playing

Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see screenshot). Pressing the skip button always progresses...

Regular

Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see sc...

one11sgt

Regular

6439 Views

12 replies

0 likes

iOS
ios app
iphone
iphone 5
shuffle
  • 6439 Views
  • 12 replies
  • 0 likes

Hey. So I saved a 5 Seconds of Summer album and the song aren't showing up. (only happens with 5sos)

the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up

Newbie

the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up

mdewater

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Download to iphone

How do I put the songs onto my phone so I can listen without using data?

Newbie

How do I put the songs onto my phone so I can listen without using data?

kbrooksc

Community Legend

995 Views

3 replies

0 likes

  • 995 Views
  • 3 replies
  • 0 likes

Spotify thinks I'm abroad!

I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium. I don't seem to be able to change the country sett...

Newbie

I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium....

Taylor

Community Legend

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Tracks jumps to the next song, all time, on my iphone app

Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the next one, which jumps to next one and to the next one and so on, non...

Casual Listener

Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the ...

ferzinhapb

Casual Listener

1393 Views

6 replies

0 likes

  • 1393 Views
  • 6 replies
  • 0 likes

Solved!! problem

hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. is there anybody of spotify staff who can help me ple...

Visitor

hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. ...

user-removed

Not applicable

1662 Views

7 replies

0 likes

  • 1662 Views
  • 7 replies
  • 0 likes

WAY Too Much Data Usage

Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook a couple times. So i reset my data counter and checked in tw...

Newbie

Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan.  All I had done was listen to a couple songs and check facebook...

user-removed

Not applicable

5768 Views

9 replies

0 likes

  • 5768 Views
  • 9 replies
  • 0 likes

Solved!! Unable to sort albums in Your Music by artist

I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it again doesn't turn it off; it's impossible to get album...

Casual Listener

I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it agai...

user-removed

Not applicable

3433 Views

6 replies

0 likes

  • 3433 Views
  • 6 replies
  • 0 likes

Emredost

IPhone doesnt recognize my premium account!!! What to do???

Casual Listener

IPhone doesnt recognize my premium account!!! What to do???

user-removed

Not applicable

1228 Views

6 replies

0 likes

  • 1228 Views
  • 6 replies
  • 0 likes

Solved!! Driving away from from home while on wifi

Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the mean while I can't access my offline music. Link to old topic: h...

Regular

Dear,   While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the me...

VinceThePrince

Regular

1414 Views

2 replies

0 likes

  • 1414 Views
  • 2 replies
  • 0 likes

Solved!! Public Profile and followers: wrong amount is shown

Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" the follower counter of a playlist is displaying 0 instead of ...

Casual Listener

Hi,   just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" ...

LeoTM

Music Fan

2368 Views

3 replies

2 likes

  • 2368 Views
  • 3 replies
  • 2 likes