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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44914 Views

45 replies

10 likes

  • 44914 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111114 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1865 Views

0 replies

0 likes

iOS
  • 1865 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302743 Views

62 replies

16 likes

  • 302743 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128593 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

WAY Too Much Data Usage

Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook a couple times. So i reset my data counter and checked in tw...

Newbie

Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan.  All I had done was listen to a couple songs and check facebook...

user-removed

Not applicable

5740 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Unable to sort albums in Your Music by artist

I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it again doesn't turn it off; it's impossible to get album...

Casual Listener

I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it agai...

user-removed

Not applicable

3425 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Emredost

IPhone doesnt recognize my premium account!!! What to do???

Casual Listener

IPhone doesnt recognize my premium account!!! What to do???

user-removed

Not applicable

1206 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Driving away from from home while on wifi

Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the mean while I can't access my offline music. Link to old topic: h...

Regular

Dear,   While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the me...

VinceThePrince

Regular

1401 Views

2 replies

0 likes

  • 1401 Views
  • 2 replies
  • 0 likes

Solved!! Public Profile and followers: wrong amount is shown

Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" the follower counter of a playlist is displaying 0 instead of ...

Casual Listener

Hi,   just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" ...

LeoTM

Music Fan

2364 Views

3 replies

2 likes

  • 2364 Views
  • 3 replies
  • 2 likes

Starred songs will not download!

Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline, some songs that were once downloaded were not any...

Newbie

Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline...

Jason

Spotify Legend

740 Views

1 replies

0 likes

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  • 1 replies
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Problem with app iphone 4s,

Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem started now after last iOS update (7.1.2), when installin...

Newbie

Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem ...

jeremygoh

Community Legend

969 Views

2 replies

0 likes

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  • 2 replies
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Trouble syncing to iPhone

Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, and a fast connection at that. - There is plenty of space on my phone — nearly...

Newbie

  Spotify has stopped syncing to my iPhone.   To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, ...

jeremygoh

Community Legend

1228 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Signed in on 2 devices; How to tell when one is playing

To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are 100s of miles apart, it would be good to see if the other is using the ...

Casual Listener

To all     i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are ...

jeremygoh

Community Legend

1072 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Stopped Syncing on my I Pod

Doesn't say too full, it just stopped syncing...and I know I have more space?

Visitor

Doesn't say too full, it just stopped syncing...and I know I have more  space?

user-removed

Not applicable

918 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify doesn't fit the screen iphone 4s

Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything

Regular

Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything

ethanm21

Newbie

6060 Views

48 replies

2 likes

  • 6060 Views
  • 48 replies
  • 2 likes

Available Offline Only Filter: Not showing all offline content

Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline Only". If you set all 4 playlists to be used offline, the folder with the...

Regular

Hey,   Situation: 1 playlist folder with 4 playlists in it.   When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline ...

MattSuda

Spotify Star

2090 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Spotify iPhone issues

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the premium service I wanted, now I've spent my money on u...

Casual Listener

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the pre...

MattSuda

Spotify Star

805 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

play offline songs offline when i am online

Hi, I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?

Casual Listener

Hi,    I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?

MattSuda

Spotify Star

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Cable to connect iPhone 5s to DAC for using Spotify on home system?

My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook. I can find no cable that has a male lightning termination at the Macbook end and a printer termination (the type of USB cable ...

Casual Listener

  My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook.   I can find no cable that has a male lightning terminati...

adisib

Community Legend

1621 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Connecting to Mac

I'm new to Spotify, thinking I should be able to control the music playing on my Mac Mini using my iPad via Connect. Not sure how to do but assume I should click on the connect button on my iPad and see/select my Mini, I only see my iPad, Apple TV, a...

Regular

I'm new to Spotify, thinking I should be able to control the music playing on my Mac Mini using my iPad via Connect. Not sure how to do but assume I should click on the connect button on my iPad and ...

MichaelJerzak

Composer

1769 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Control Ipod from Android

I have an ipod touch 5grn plugged in my Ipod Hi-FI. So I control it with my Galaxy S5 and works fine. So that when the music is stopped the ipod disconnects and becomes unavailable to android, and only back to work when I unlock the screen. Any idea?

Casual Listener

I have an ipod touch 5grn plugged in my Ipod Hi-FI. So I control it with my Galaxy S5 and works fine. So that when the music is stopped the ipod disconnects and becomes unavailable to android, and on...

jeremygoh

Community Legend

2193 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Removing songs from "my music" (iphone 5 ios 6)

I already removed the song from my music but it still plays which means it wasn't deleted from my phone. How do i removed said song from my device completely??

Casual Listener

I already removed the song from my music but it still plays which means it wasn't deleted from my phone. How do i removed said song from my device completely??

Anonmus9

Casual Listener

708 Views

2 replies

0 likes

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  • 2 replies
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Spotify crashes when trying to rearrange music in playlist - iPad

I cannot rearrange music order on playlists since last updates. I have added a new song on my playlist and want to move it from being last to top on playlist. As soon as I mark the track and try to move it upwards, spotify crashes...

Newbie

I cannot rearrange music order on playlists since last updates. I have added a new song on my playlist and want to move it from being last to top on playlist. As soon as I mark the track and try to m...

jeremygoh

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Trouble with iphone

The spotify app causes trouble. After it kept crashing i tried to delete and reinstall it. Now it is invisible on my iphone 4s but cant be reinstalled.

Newbie

The spotify app causes trouble. After it kept crashing i tried to delete and reinstall it. Now it is invisible on my iphone 4s but cant be reinstalled.  

jeremygoh

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes