Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239194 Views

27 replies

5 likes

  • 239194 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120999 Views

118 replies

13 likes

Other
  • 120999 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2782 Views

0 replies

0 likes

iOS
  • 2782 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306184 Views

62 replies

16 likes

  • 306184 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131293 Views

19 replies

38 likes

  • 131293 Views
  • 19 replies
  • 38 likes

[URGENT HELP!!] - Spotify messed up text / unusable app / Developer mode always on - iPhone 5S

Hi, I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off? The app is completely unsuable now. I even tried reinstalling it a couple of ti...

Casual Listener

Hi,   I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off?   The ap...

MichaelJerzak

Composer

1036 Views

2 replies

0 likes

  • 1036 Views
  • 2 replies
  • 0 likes

Local files syncing on iOS

I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my iPhone 5s as well (running iOS 7 with about 4 gigs o...

Casual Listener

I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my i...

jeremygoh

Community Legend

1198 Views

1 replies

0 likes

IOS 7
local files sync
Mac
  • 1198 Views
  • 1 replies
  • 0 likes

your music

All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't sync. Playlists are still sync-ed on my iPhone, only 'your music'...

Casual Listener

All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't syn...

Merik

Community Legend

869 Views

3 replies

0 likes

  • 869 Views
  • 3 replies
  • 0 likes

Discover Not Working in iPhone or Mac

I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?

Visitor

I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?

user-removed

Not applicable

778 Views

3 replies

0 likes

  • 778 Views
  • 3 replies
  • 0 likes

[iOS: Spotify Connect & Radio] Error Message at voting for a song

iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB) Hello, it seems that there is a bug in the current Spotify App regarding "Spotify Connect". When i'm playing spotify-radio over my connected device (YAMAHA...

Casual Listener

iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB)   Hello,   it seems that there is a bug in the current Spotify App regarding "Sp...

teufelslama666

Casual Listener

897 Views

4 replies

0 likes

  • 897 Views
  • 4 replies
  • 0 likes

Can't add local files to playlist on ios7 app

Every time I try to add a local file to another playlist on my iphone, Spotify crashes.

Regular

Every time I try to add a local file to another playlist on my iphone, Spotify crashes.

Martiraff

Regular

1936 Views

6 replies

0 likes

Crash
IOS 7
local files
  • 1936 Views
  • 6 replies
  • 0 likes

iPod nano not detected by spotify due to lightning USB?

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrated because I bought the iPod nano 7th generation be...

Casual Listener

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrat...

jeremygoh

Community Legend

5674 Views

14 replies

1 likes

  • 5674 Views
  • 14 replies
  • 1 likes

iphone 5s only syncing certain songs

So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the old phone. However, when I clicked the "make songs av...

Regular

So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the ol...

jeremygoh

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

problems streaming Spotify from apple tv

Hello, I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was streaming from. What's causing this?? I can play itunes and other thin...

Newbie

Hello,    I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was st...

jeremygoh

Community Legend

1326 Views

1 replies

0 likes

  • 1326 Views
  • 1 replies
  • 0 likes

2nd Gen Ipod Touch

Hi. Seen plenty of posts about this, but still a little confused. My 2nd Gen Ipod only goes to ios 4.2.1. I have had spotify working on it, but as a free user, it is saying that you have to be a premium user to stream. So my questions are : When did ...

Casual Listener

Hi.   Seen plenty of posts about this, but still a little confused.   My 2nd Gen Ipod only goes to ios 4.2.1.   I have had spotify working on it, but as a free user, it is ...

jeremygoh

Community Legend

1668 Views

1 replies

0 likes

  • 1668 Views
  • 1 replies
  • 0 likes

Songs randomly start playing on iOS

For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to close out the app completely if I don't want it to p...

Gig Goer

For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to c...

jeremygoh

Community Legend

2454 Views

3 replies

0 likes

  • 2454 Views
  • 3 replies
  • 0 likes

wrong country

Hello I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change it to that! Can you help me? Iddakongur

Newbie

Hello   I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change i...

jeremygoh

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Heavy Bug: iOS Spotify crashes and can't seem to add local files to Your Music

I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bunch of local files that aren't on spotify streaming ...

Regular

I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bun...

jeremygoh

Community Legend

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Playlists by Genre and mood n IPAD

This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I cant see them now. How do i get back to them on the IPAD ...

Casual Listener

This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I ca...

jeremygoh

Community Legend

1791 Views

5 replies

0 likes

  • 1791 Views
  • 5 replies
  • 0 likes

iPhone 5, Spotify 1.5.0.2728, Vocals quiet with airy instruments

Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone and desktop as well), the vocals on tracks will be almos...

Casual Listener

Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone a...

jeremygoh

Community Legend

1569 Views

3 replies

0 likes

1.5.0.2728
IOS 7
vocals
  • 1569 Views
  • 3 replies
  • 0 likes

Can't get Local Files to show on iPhone 5c?

I have Spotify pointing at several folders for local files, inc downloads and have put some music in there. I then see my iphone in the spotify list on my Mac, and on my mac all the files show but never in my iPhone Spotify app with the same paid for...

Regular

I have Spotify pointing at several folders for local files, inc downloads and have put some music in there.   I then see my iphone in the spotify list on my Mac, and on my mac all the files ...

jeremygoh

Community Legend

1614 Views

6 replies

0 likes

  • 1614 Views
  • 6 replies
  • 0 likes

Solved!! Spotify only syncs a few songs to my Ipod

I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells my while syncing ...of 17 songs left but there are 1...

Casual Listener

I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells...

T1M0NL

Casual Listener

1276 Views

5 replies

0 likes

  • 1276 Views
  • 5 replies
  • 0 likes

Spotify Premium in Russia. Not connecting

Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?

Newbie

Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?

Taylor

Community Legend

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't sync songs to offline mode

Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it doesn't auto sync, why is that??

Casual Listener

Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it does...

Krito

Casual Listener

9804 Views

2 replies

0 likes

  • 9804 Views
  • 2 replies
  • 0 likes

Solved!! No Albums Or Songs List In IOS

Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album lists appear on my PC version as before. No issues...only on my iPhone. I ...

Casual Listener

Hey Spotify   My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank.   I'm using version 1.2.0.3344 and have a Premium account.  The song and album...

To2

Newbie

4142 Views

5 replies

0 likes

  • 4142 Views
  • 5 replies
  • 0 likes