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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234191 Views

27 replies

5 likes

  • 234191 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115781 Views

116 replies

13 likes

Other
  • 115781 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2498 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304504 Views

61 replies

16 likes

  • 304504 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130092 Views

19 replies

38 likes

  • 130092 Views
  • 19 replies
  • 38 likes

Starred songs will not download!

Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline, some songs that were once downloaded were not any...

Newbie

Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline...

Jason

Spotify Legend

743 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problem with app iphone 4s,

Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem started now after last iOS update (7.1.2), when installin...

Newbie

Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem ...

jeremygoh

Community Legend

973 Views

2 replies

0 likes

  • 973 Views
  • 2 replies
  • 0 likes

Trouble syncing to iPhone

Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, and a fast connection at that. - There is plenty of space on my phone — nearly...

Newbie

  Spotify has stopped syncing to my iPhone.   To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, ...

jeremygoh

Community Legend

1233 Views

1 replies

0 likes

  • 1233 Views
  • 1 replies
  • 0 likes

Signed in on 2 devices; How to tell when one is playing

To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are 100s of miles apart, it would be good to see if the other is using the ...

Casual Listener

To all     i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are ...

jeremygoh

Community Legend

1082 Views

2 replies

0 likes

  • 1082 Views
  • 2 replies
  • 0 likes

Solved!! Stopped Syncing on my I Pod

Doesn't say too full, it just stopped syncing...and I know I have more space?

Visitor

Doesn't say too full, it just stopped syncing...and I know I have more  space?

user-removed

Not applicable

922 Views

2 replies

0 likes

  • 922 Views
  • 2 replies
  • 0 likes

Solved!! Spotify doesn't fit the screen iphone 4s

Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything

Regular

Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything

ethanm21

Newbie

6146 Views

48 replies

2 likes

  • 6146 Views
  • 48 replies
  • 2 likes

Available Offline Only Filter: Not showing all offline content

Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline Only". If you set all 4 playlists to be used offline, the folder with the...

Regular

Hey,   Situation: 1 playlist folder with 4 playlists in it.   When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline ...

MattSuda

Spotify Star

2097 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify iPhone issues

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the premium service I wanted, now I've spent my money on u...

Casual Listener

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the pre...

MattSuda

Spotify Star

818 Views

3 replies

0 likes

  • 818 Views
  • 3 replies
  • 0 likes

play offline songs offline when i am online

Hi, I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?

Casual Listener

Hi,    I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?

MattSuda

Spotify Star

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Cable to connect iPhone 5s to DAC for using Spotify on home system?

My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook. I can find no cable that has a male lightning termination at the Macbook end and a printer termination (the type of USB cable ...

Casual Listener

  My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook.   I can find no cable that has a male lightning terminati...

adisib

Community Legend

1626 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Connecting to Mac

I'm new to Spotify, thinking I should be able to control the music playing on my Mac Mini using my iPad via Connect. Not sure how to do but assume I should click on the connect button on my iPad and see/select my Mini, I only see my iPad, Apple TV, a...

Regular

I'm new to Spotify, thinking I should be able to control the music playing on my Mac Mini using my iPad via Connect. Not sure how to do but assume I should click on the connect button on my iPad and ...

MichaelJerzak

Composer

1794 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Control Ipod from Android

I have an ipod touch 5grn plugged in my Ipod Hi-FI. So I control it with my Galaxy S5 and works fine. So that when the music is stopped the ipod disconnects and becomes unavailable to android, and only back to work when I unlock the screen. Any idea?

Casual Listener

I have an ipod touch 5grn plugged in my Ipod Hi-FI. So I control it with my Galaxy S5 and works fine. So that when the music is stopped the ipod disconnects and becomes unavailable to android, and on...

jeremygoh

Community Legend

2208 Views

3 replies

0 likes

  • 2208 Views
  • 3 replies
  • 0 likes

Solved!! Removing songs from "my music" (iphone 5 ios 6)

I already removed the song from my music but it still plays which means it wasn't deleted from my phone. How do i removed said song from my device completely??

Casual Listener

I already removed the song from my music but it still plays which means it wasn't deleted from my phone. How do i removed said song from my device completely??

Anonmus9

Casual Listener

719 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify crashes when trying to rearrange music in playlist - iPad

I cannot rearrange music order on playlists since last updates. I have added a new song on my playlist and want to move it from being last to top on playlist. As soon as I mark the track and try to move it upwards, spotify crashes...

Newbie

I cannot rearrange music order on playlists since last updates. I have added a new song on my playlist and want to move it from being last to top on playlist. As soon as I mark the track and try to m...

jeremygoh

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Trouble with iphone

The spotify app causes trouble. After it kept crashing i tried to delete and reinstall it. Now it is invisible on my iphone 4s but cant be reinstalled.

Newbie

The spotify app causes trouble. After it kept crashing i tried to delete and reinstall it. Now it is invisible on my iphone 4s but cant be reinstalled.  

jeremygoh

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Dislike / hide function in global playlist / radio needed

Hi,I am hearing global playlists and sometimes there is a song in it which I really doesn't like (Lyric, rhythm...)Is there a way to dislike a song?Like:"Hide song from this playlist.""Hide song within all playlists""Hide song within all playlists an...

Newbie

Hi, I am hearing global playlists and sometimes there is a song in it which I really doesn't like (Lyric, rhythm...) Is there a way to dislike a song? Like: "Hide song from this playlist." "Hide...

jeremygoh

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Songs stop playing when using spotify offline on iphone 4s.

I have alot of remixes downloaded from soundcloud and I've added them to my offline playlists on my phone. The playlists containing the downloaded songs will randomly stop playing sound (timer continues) and it will not go to the next song when the "...

Casual Listener

I have alot of remixes downloaded from soundcloud and I've added them to my offline playlists on my phone. The playlists containing the downloaded songs will randomly stop playing sound (timer contin...

jeremygoh

Community Legend

1514 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify crashes when when I turn on Airplay

I'm having issues with Airplay since I updated to version 1.4. If I have been using the app for a while and then I decide to turn on Airplay, the app crashes. However, if I reopen the app and turning on Airplay is the first thing I do, it works fine....

Visitor

I'm having issues with Airplay since I updated to version 1.4. If I have been using the app for a while and then I decide to turn on Airplay, the app crashes. However, if I reopen the app and turning...

jeremygoh

Community Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

The search panel stop responding after add a song to a playlist

When i search for a song i can play it, but if i add it to a playlist i can no longer choose another one anymore. The panel with the results is frozen, even if I search a new song, the results appears, but it,s impossible to select any of the found s...

Casual Listener

When i search for a song i can play it, but if i add it to a playlist i can no longer choose another one anymore. The panel with the results is frozen, even if I search a new song, the results appear...

jeremygoh

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Unable to send Message on Spotify

sorry guys, i'm new...anybody of you knows why when i try to send a message on the left of the main screen of spotify tutorial says that is not possible to send it? What's tutorial?? Why can't i sende my messages? Thank you in advance

Visitor

sorry guys, i'm new...anybody of you knows why when i try to send a message on the left of the main screen of spotify tutorial says that is not possible to send it? What's tutorial?? Why can't ...

jeremygoh

Community Legend

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes