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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44918 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111119 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1869 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302746 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128600 Views

19 replies

38 likes

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Dislike / hide function in global playlist / radio needed

Hi,I am hearing global playlists and sometimes there is a song in it which I really doesn't like (Lyric, rhythm...)Is there a way to dislike a song?Like:"Hide song from this playlist.""Hide song within all playlists""Hide song within all playlists an...

Newbie

Hi, I am hearing global playlists and sometimes there is a song in it which I really doesn't like (Lyric, rhythm...) Is there a way to dislike a song? Like: "Hide song from this playlist." "Hide...

jeremygoh

Community Legend

587 Views

1 replies

0 likes

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Songs stop playing when using spotify offline on iphone 4s.

I have alot of remixes downloaded from soundcloud and I've added them to my offline playlists on my phone. The playlists containing the downloaded songs will randomly stop playing sound (timer continues) and it will not go to the next song when the "...

Casual Listener

I have alot of remixes downloaded from soundcloud and I've added them to my offline playlists on my phone. The playlists containing the downloaded songs will randomly stop playing sound (timer contin...

jeremygoh

Community Legend

1509 Views

6 replies

0 likes

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Spotify crashes when when I turn on Airplay

I'm having issues with Airplay since I updated to version 1.4. If I have been using the app for a while and then I decide to turn on Airplay, the app crashes. However, if I reopen the app and turning on Airplay is the first thing I do, it works fine....

Visitor

I'm having issues with Airplay since I updated to version 1.4. If I have been using the app for a while and then I decide to turn on Airplay, the app crashes. However, if I reopen the app and turning...

jeremygoh

Community Legend

773 Views

1 replies

0 likes

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  • 1 replies
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The search panel stop responding after add a song to a playlist

When i search for a song i can play it, but if i add it to a playlist i can no longer choose another one anymore. The panel with the results is frozen, even if I search a new song, the results appears, but it,s impossible to select any of the found s...

Casual Listener

When i search for a song i can play it, but if i add it to a playlist i can no longer choose another one anymore. The panel with the results is frozen, even if I search a new song, the results appear...

jeremygoh

Community Legend

448 Views

1 replies

0 likes

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  • 1 replies
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Unable to send Message on Spotify

sorry guys, i'm new...anybody of you knows why when i try to send a message on the left of the main screen of spotify tutorial says that is not possible to send it? What's tutorial?? Why can't i sende my messages? Thank you in advance

Visitor

sorry guys, i'm new...anybody of you knows why when i try to send a message on the left of the main screen of spotify tutorial says that is not possible to send it? What's tutorial?? Why can't ...

jeremygoh

Community Legend

877 Views

1 replies

0 likes

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Spotify just synchronize my local files

Spotify just synchronizes on ipod the playlist musics that i already have downloaded on itunes. How can i synchronize new musics on my ipod that i just have on spotify ?

Newbie

Spotify just synchronizes on ipod the playlist musics that i already have downloaded on itunes. How can i synchronize new musics on my ipod that i just ha...

jeremygoh

Community Legend

685 Views

1 replies

0 likes

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iPad new artist page - bio should be at the top!

Loving the new album list in release date order with dates listed - but - why do I have to scroll right down to the bottom of the page for the artist bio? Isn't this the artist page so shouldn't the artist bio be right at the top?

Community Legend

Loving the new album list in release date order with dates listed - but - why do I have to scroll right down to the bottom of the page for the artist bio? Isn't this the artist page so shouldn't the ...

jeremygoh

Community Legend

849 Views

1 replies

0 likes

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為什麼iPad不能像iPhone一樣可以聽“我的音樂” (Why isn't there My Music on the iPad just like the iPhone)

為什麼iPad不能像iPhone一樣可以聽“我的音樂” 在iPhone上可以選擇 音樂 然後有 我的音樂 可以選 而到iPad上面,只有 音樂清單 可以選擇 我平常都只習慣把音樂都放在 我的音樂 裡,這樣要聽很不方便 EDIT by @jeremygoh: I edited the title for English clarifications.

Newbie

為什麼iPad不能像iPhone一樣可以聽“我的音樂”   在iPhone上可以選擇 音樂 然後有 我的音樂 可以選 而到iPad上面,只有 音樂清單 可以選擇   我平常都只習慣把音樂都放在 我的音樂 裡,這樣要聽很不方便   EDIT by @jeremygoh: I edited the title for English clar...

jeremygoh

Community Legend

534 Views

1 replies

0 likes

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Premium Won't Play Certain Songs

This is a problem for both iOS7 [iPhone 5c] and the Apple OS X [Macbook].My girlfriend, a Spotify Premium user, recently upgraded from an iPhone 4 to the 5c in late October.. After she transferred all of the data and synced her new device, Spotifly w...

Casual Listener

This is a problem for both iOS7 [iPhone 5c] and the Apple OS X [Macbook]. My girlfriend, a Spotify Premium user, recently upgraded from an iPhone 4 to the 5c in late October..  After she tran...

jeremygoh

Community Legend

1900 Views

5 replies

0 likes

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Won't sync offline tracks even after upgrade/reinstall/deletion etc

I've spent days trying every single solution I can find online and I STILL can't sync offline tracks. I've got over 2 GB of space on my iphone, I've done a full reset of my phone and reinstalled every single app, I've tried every trick I could find l...

Music Fan

I've spent days trying every single solution I can find online and I STILL can't sync offline tracks.  I've got over 2 GB of space on my iphone, I've done a full reset of my phone and reinstalle...

jeremygoh

Community Legend

2010 Views

13 replies

0 likes

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Connect won't recognise other devices on my network

I have a premium account, with the Spotify app installed on my iPhone5, and the Spotify program running on my Windows7 PC.The PC will recognise my iPhone as another device, and allow sync, but the connect feature on the iPhone app won't see the PC an...

Newbie

I have a premium account, with the Spotify app installed on my iPhone5, and the Spotify program running on my Windows7 PC. The PC will recognise my iPhone as another device, and allow sync, but the ...

jeremygoh

Community Legend

1202 Views

1 replies

0 likes

Connect
iphone
Windows
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iPad Version of Spotify & Menu line on IPAD Air

Why can't I see the menu line ( File Edit View Playback Help) on my IPAD? The included functions available on my laptod are very useful. Like "Cut" and "Paste" and "Create a new Folder". Anyone knows ?

Casual Listener

Why can't I see the menu line ( File Edit View Playback Help) on my IPAD? The included functions available on my laptod are very useful. Like "Cut" and "Paste" and "Create a new Folder". &...

jeremygoh

Community Legend

2432 Views

7 replies

0 likes

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Equalizer

I like the new option for the equalizer feature. However, I've noticed when messing with the lows (bass) on some songs, I get a lot of static. No, I'm not turning it all the way up, it just seems to me that (in my opinion) either it doesn't provide e...

Newbie

I like the new option for the equalizer feature. However, I've noticed when messing with the lows (bass) on some songs, I get a lot of static. No, I'm not turning it all the way up, it just seems to ...

jeremygoh

Community Legend

774 Views

1 replies

0 likes

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Spotify Connect

on my Ipone 5s I press that icon that says spotify connect, i can't find my computer on that screen, im logged on at the same network and same Spotify account.. any ideas? Please Help!

Regular

on my Ipone 5s I press that icon that says spotify connect, i can't find my computer on that screen, im logged on at the same network and same Spotify account.. any ideas? Please Help!

jeremygoh

Community Legend

754 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

iPhone start shuffle without doing anything

Anyone who knows what to do if Spotify on an iPhone doesn't stop shuffle even if the shuffle button isn't on. I got a premium account and it happens when I don't even push any buttons on the phone (like under a workout). So in the middle of a song it...

Newbie

Anyone who knows what to do if Spotify on an iPhone doesn't stop shuffle even if the shuffle button isn't on. I got a premium account and it happens when I don't even push any buttons on the phone (l...

jeremygoh

Community Legend

773 Views

1 replies

0 likes

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Solved!! Laden von Covern deaktivieren

Hallo. Ist es möglich, dass die App nicht immer die Cover und ähnliches mitlädt. Bei der Telekom ist in der Spotify-Flat das Musik hören im Volumen inklusive, das laden der Cover allerdings nicht. Kann man deaktivieren, dass diese immer mitgeladen we...

Newbie

Hallo.   Ist es möglich, dass die App nicht immer die Cover und ähnliches mitlädt. Bei der Telekom ist in der Spotify-Flat das Musik hören im Volumen inklusive, das laden der Cover allerding...

jeremygoh

Community Legend

2866 Views

1 replies

0 likes

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  • 1 replies
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when i go offline the songs i downloaded wont play i dont understand??

ok so i save the song like how you should. but when i go offline it doesnt save! there's an arrow below it and it should go green when its downloaded but i dont know how :(( it worked fine from the start and now it doesnt. im on premium 7 days , on m...

Newbie

ok so i save the song like how you should. but when i go offline it doesnt save! there's an arrow below it and it should go green when its downloaded but i dont know how :(( it worked fine from the s...

jeremygoh

Community Legend

788 Views

1 replies

0 likes

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Solved!! Update of iPad App - "my music" etc. missing

Hey Spotify, I just want to ask you, there was an update for Android and also the Apple iPhones, of the App - with this new feature to save Artists or Songs or even Albums - not as earlier when you only had the possibility to save something as playli...

Visitor

Hey Spotify,   I just want to ask you, there was an update for Android and also the Apple iPhones, of the App - with this new feature to save Artists or Songs or even Albums - not as ea...

Jong1

Gig Goer

3706 Views

5 replies

3 likes

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Solved!! iPod Touch - Not loading any of my playlist or songs, it's all empty.

Hello, this is my first time posting in the forums so I hope I do this right and give enough info. Thanks. Description My iPod touch app is not working, I can log in but it's not loading anything after new update. It's like the app in not recognising...

Casual Listener

Hello, this is my first time posting in the forums so I hope I do this right and give enough info. Thanks.   Description My iPod touch app is not working, I can log in but it's not loading...

Tazular

Casual Listener

4872 Views

2 replies

0 likes

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Solved!! iOS app pauses music when switch to safari

Running iOS5 on iPhone 4s. All updates applied.When playing music in the app (offline mode), if I switch to safari, the music fades to pause. Does not do this on other apps.Tried shutting down Spotify and relaunching, no effect.Thoughts?

Newbie

Running iOS5 on iPhone 4s. All updates applied. When playing music in the app (offline mode), if I switch to safari, the music fades to pause. Does not do this on other apps. Tried shutting dow...

Tuffers-1875

Newbie

53507 Views

7 replies

0 likes

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