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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28864 Views

40 replies

9 likes

  • 28864 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93772 Views

115 replies

12 likes

Other
  • 93772 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

940 Views

0 replies

0 likes

iOS
  • 940 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293275 Views

60 replies

15 likes

  • 293275 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123452 Views

19 replies

38 likes

  • 123452 Views
  • 19 replies
  • 38 likes

Play que problems

-Open Spotify-Open search and search for anything-Starts à song from result from search-Set a song in queNow im unable to play other track from search result. I can do a new search but still unable to play anything from search result.Plenas help, thi...

Casual Listener

-Open Spotify -Open search and search for anything -Starts à song from result from search -Set a song in que Now im unable to play other track from search result. I can do a new search but stil...

jeremygoh

Community Legend

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

My synchronisation icon (my albums area) turned grey, why ?

Hello Community, My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ? Thanks for your help, A french user,Xavier

Newbie

Hello Community,   My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ?   Thanks for your help, A...

jeremygoh

Community Legend

902 Views

1 replies

0 likes

Albums
synchronisation
  • 902 Views
  • 1 replies
  • 0 likes

Search bug

I have tried to search for songs by using the search option in spotify. (iPhone 5) But when i tap on the suggestions that pops up, the app restarts and goes back to my main screen on the phone. Everytime i do this, it does the same. Please do somethi...

Newbie

I have tried to search for songs by using the search option in spotify. (iPhone 5) But when i tap on the suggestions that pops up, the app restarts and goes back to my main screen on the phone. Every...

jeremygoh

Community Legend

958 Views

1 replies

0 likes

  • 958 Views
  • 1 replies
  • 0 likes

Genre browsing

A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.

Casual Listener

A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.

jeremygoh

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Syncing and offline issue

Hi, My iphone will not sync or d/l any tracks so they're available offline. Now all the tracks that were previsouly available offline no longer are either. I have over 2gb of space on my phone. Thanks

Newbie

Hi,    My iphone will not sync or d/l any tracks so they're available offline. Now all the tracks that were previsouly available offline no longer are either. I have over 2gb of space o...

jeremygoh

Community Legend

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes

Playlist I didn't create

A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of music says I created this list of music I don't lis...

Newbie

A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of ...

jeremygoh

Community Legend

3271 Views

2 replies

0 likes

  • 3271 Views
  • 2 replies
  • 0 likes

Not working outside of my house

So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN.But when I come to my company, we also have WLAN there, it will pl...

Regular

So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN. But when I co...

jeremygoh

Community Legend

5489 Views

6 replies

0 likes

  • 5489 Views
  • 6 replies
  • 0 likes

Unable to use filtering/sorting feature

I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is the issue, but I have friends that are able to use it...

Newbie

I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is th...

becohen08

Casual Listener

1389 Views

3 replies

0 likes

filtering
sorting
  • 1389 Views
  • 3 replies
  • 0 likes

Cannot play my radio stations on iPad

Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play the saved station. I have tried reinstalling, clear...

Regular

Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play...

Whitbyweather

Regular

2813 Views

11 replies

0 likes

  • 2813 Views
  • 11 replies
  • 0 likes

Sync arrow green but music not playing on iphone

All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?

Newbie

All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?

jeremygoh

Community Legend

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Hello (Spotify on Multiple Devices)

Hello, I want to ask a question.I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop? MOD EDIT: I edited the subject line briefly so it's clearer for everyone, instead of "Hello" (w...

Newbie

Hello, I want to ask a question. I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop?   MOD EDIT: I edited the subjec...

user-removed

Not applicable

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Can't view cover art on iPhone

Hi there, I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem as many others. I downloaded the software update yesterday an...

Newbie

Hi there,   I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem...

MattSuda

Spotify Star

893 Views

2 replies

0 likes

  • 893 Views
  • 2 replies
  • 0 likes

Solved!! Can't connect my iPod to spotify - have premium

Hi! I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens! What can I do?

Newbie

Hi!   I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens!...

dharmadude

Regular

5670 Views

4 replies

0 likes

  • 5670 Views
  • 4 replies
  • 0 likes

iOS Equalizer problem

Hey there! Need some help! I have been waiting for years for the today implemented EQ setting option in ios. Installed the update, the new setting panel "eq" shows up, but it doesnt work. i tried every option, but the playing music doesnt change, sti...

Casual Listener

Hey there!   Need some help!   I have been waiting for years for the today implemented EQ setting option in ios.   Installed the update, the new setting panel "eq" shows up...

jeremygoh

Community Legend

2419 Views

4 replies

0 likes

  • 2419 Views
  • 4 replies
  • 0 likes

Lack of "Your Music" on iPad is getting really frustrating

I've just seen that version 1.5 has just been released. But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad. Spotify is not building any brand loyality with me. I will be more than happy to switch when there is a goo...

Casual Listener

I've just seen that version 1.5 has just been released.   But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad.   Spotify is not building any brand ...

jeremygoh

Community Legend

1092 Views

3 replies

2 likes

  • 1092 Views
  • 3 replies
  • 2 likes

Solved!! Crash since the update

Why spotify Always crash when I open it in iPhone since the update?I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes automatically..Hope you can help me

Casual Listener

Why spotify Always crash when I open it in iPhone since the update? I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes auto...

MattSuda

Spotify Star

1280 Views

3 replies

0 likes

  • 1280 Views
  • 3 replies
  • 0 likes

cant play music

Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.

Newbie

Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.

josephcreed7

Roadie

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Solved!! Discover feature blank screen

When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?

Casual Listener

When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?

bwbaum

Casual Listener

1623 Views

2 replies

0 likes

  • 1623 Views
  • 2 replies
  • 0 likes

Solved!! equalizer iOS

Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I was able to open it on my old iPhone 4. Thanks

Newbie

Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I ...

Toneman

Gig Goer

22498 Views

17 replies

1 likes

  • 22498 Views
  • 17 replies
  • 1 likes