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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36643 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101946 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1275 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298742 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125619 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Update of iPad App - "my music" etc. missing

Hey Spotify, I just want to ask you, there was an update for Android and also the Apple iPhones, of the App - with this new feature to save Artists or Songs or even Albums - not as earlier when you only had the possibility to save something as playli...

Visitor

Hey Spotify,   I just want to ask you, there was an update for Android and also the Apple iPhones, of the App - with this new feature to save Artists or Songs or even Albums - not as ea...

Jong1

Gig Goer

3675 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Solved!! iPod Touch - Not loading any of my playlist or songs, it's all empty.

Hello, this is my first time posting in the forums so I hope I do this right and give enough info. Thanks. Description My iPod touch app is not working, I can log in but it's not loading anything after new update. It's like the app in not recognising...

Casual Listener

Hello, this is my first time posting in the forums so I hope I do this right and give enough info. Thanks.   Description My iPod touch app is not working, I can log in but it's not loading...

Tazular

Casual Listener

4809 Views

2 replies

0 likes

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Solved!! iOS app pauses music when switch to safari

Running iOS5 on iPhone 4s. All updates applied.When playing music in the app (offline mode), if I switch to safari, the music fades to pause. Does not do this on other apps.Tried shutting down Spotify and relaunching, no effect.Thoughts?

Newbie

Running iOS5 on iPhone 4s. All updates applied. When playing music in the app (offline mode), if I switch to safari, the music fades to pause. Does not do this on other apps. Tried shutting dow...

Tuffers-1875

Newbie

53252 Views

7 replies

0 likes

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  • 7 replies
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Offline synching not working

HiI am a very new user and to begin with had no problem with making music available offline. However in last couple of days the synching has stopped and I now only have 3 playlists available offline. I have tried switching all 'available offline' off...

Casual Listener

Hi I am a very new user and to begin with had no problem with making music available offline. However in last couple of days the synching has stopped and I now only have 3 playlists available offlin...

jeremygoh

Community Legend

2910 Views

3 replies

0 likes

offline mode
offline playlists
Offline playlists unavailable
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  • 3 replies
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Solved!! Does Spotify prefer sync'd tracks over streaming even when connected to a network?

Disclaimer: I am posting here because I use the iOS version of Spotify and it didn't seem like there was a general FAQ forum. So I am curious. I don't let Spotify use my cellular network so that I can keep my data down. Instead I simply sync my favou...

Music Fan

Disclaimer: I am posting here because I use the iOS version of Spotify and it didn't seem like there was a general FAQ forum.   So I am curious. I don't let Spotify use my cellular network s...

DanHazard

Music Fan

1257 Views

2 replies

0 likes

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Release Notes - Spotify for iOS 1.4.0

iOS Release Notes What's new in version 1.4.0 New: You can now view and control your Play Queue. (iPhone) New: To avoid duplicates, we'll ask you to confirm if you add a song to a playlist twice. (iPhone) New: Say hello to sorting and filtering in Yo...

Spotify Legend

iOS Release Notes What's new in version 1.4.0 New: You can now view and control your Play Queue. (iPhone) New: To avoid duplicates, we'll ask you to confirm if you add a song to a playli...

Goodman

Spotify Legend

18998 Views

101 replies

0 likes

1.4.0
iOS
Release Notes
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Spotify Premium is not working on my iPhone 5s

Hi I already tried delete and reinstall. Log in and then log out all those methods mentioned from previous comments. When I check my account from Spotify, it appeared to be "free"; and when I clicked on Premium it is asking me to pay $12 something bu...

Regular

Hi I already tried delete and reinstall. Log in and then log out all those methods mentioned from previous comments. When I check my account from Spotify, it appeared to be "free"; and when I clicked...

Kayumihama

Regular

1647 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Wtf

I found a bug and I'd like to help spotify out by submitting it. 1: there is no obvious way to do in the app. 2: going to "help->solutions->tech support->report an error or bug-> iOS" on the desktop website does absolutely NOTHING. On the last step y...

Casual Listener

I found a bug and I'd like to help spotify out by submitting it. 1: there is no obvious way to do in the app. 2: going to "help->solutions->tech support->report an error or bug-> iOS...

jeremygoh

Community Legend

557 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Car Function

Hello all, I am using the Spotify app in my Car, I'd like to have the option that the device will not go into standby Mode unless I have quit.In the past I used CarTunes for local files which gave the opportunity to switch such a function.

Casual Listener

Hello all, I am using the Spotify app in my Car, I'd like to have the option that the device will not go into standby Mode unless I have quit. In the past I used CarTunes for local files which g...

jeremygoh

Community Legend

940 Views

3 replies

0 likes

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Playlist

Whenever I play a playlist on spotify it always plays other songs that are not in my playlist but are related to the songs that are. Is there a setting that I can choose that only plays songs in my playlist and not related songs?

Newbie

Whenever I play a playlist on spotify it always plays other songs that are not in my playlist but are related to the songs that are. Is there a setting that I can choose that only plays songs in my p...

jeremygoh

Community Legend

524 Views

1 replies

0 likes

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iPhone saved songs not showing up on desktop client.

I just noticed that many of the songs I've been saving while using the iPhone app, are not showing up on the Spotify application on my Mac. Any ideas?

Regular

I just noticed that many of the songs I've been saving while using the iPhone app, are not showing up on the Spotify application on my Mac.  Any ideas?

jeremygoh

Community Legend

1090 Views

1 replies

0 likes

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Stops playing after a few seconds

When I'm listening to Spotify it plays for about 10-15 seconds and then stops. The screen shows the timer still moving along like it is still playing but there is no sound. This happens every time I play a song and it doesn't matter if I have full wi...

Visitor

When I'm listening to Spotify it plays for about 10-15 seconds and then stops. The screen shows the timer still moving along like it is still playing but there is no sound. This happens every time I ...

jeremygoh

Community Legend

1839 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Audio Problems

Dear All, I'm having problems with the Spotify Audio.I use Air Play mode by connecting both cars and in Home. Unfortunately, I always feel at the beginning of the song loud and after about a second shot goes low. In addition, the reproduction Gapless...

Casual Listener

Dear All,   I'm having problems with the Spotify Audio. I use Air Play mode by connecting both cars and in Home. Unfortunately, I always feel at the beginning of the song loud and after abo...

jeremygoh

Community Legend

1143 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Left panel freezes after adding song to playlist Opciones

Hi everyone, I have an annoying bug on my iPad mini retina : I use the search function to add a song to a playlist, then when I found it I add it from the left panel of spotify (the one with top hits, titles...). It works, but then when I do a new se...

Casual Listener

Hi everyone, I have an annoying bug on my iPad mini retina : I use the search function to add a song to a playlist, then when I found it I add it from the left panel of spotify (the one with top hits...

jeremygoh

Community Legend

744 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Siri eyes free doesn't work with Spotify

Just had siri eyes free installed in my 2014 honda accord. It works well except when spotify is open, which is most of the time. When I press the button on my steering wheel to activate siri, it never activates. It pauses spotify briefly and then it ...

Newbie

Just had siri eyes free installed in my 2014 honda accord. It works well except when spotify is open, which is most of the time. When I press the button on my steering wheel to activate siri, it neve...

jeremygoh

Community Legend

1465 Views

2 replies

1 likes

  • 1465 Views
  • 2 replies
  • 1 likes

Play que problems

-Open Spotify-Open search and search for anything-Starts à song from result from search-Set a song in queNow im unable to play other track from search result. I can do a new search but still unable to play anything from search result.Plenas help, thi...

Casual Listener

-Open Spotify -Open search and search for anything -Starts à song from result from search -Set a song in que Now im unable to play other track from search result. I can do a new search but stil...

jeremygoh

Community Legend

825 Views

1 replies

0 likes

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  • 1 replies
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My synchronisation icon (my albums area) turned grey, why ?

Hello Community, My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ? Thanks for your help, A french user,Xavier

Newbie

Hello Community,   My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ?   Thanks for your help, A...

jeremygoh

Community Legend

919 Views

1 replies

0 likes

Albums
synchronisation
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  • 1 replies
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Search bug

I have tried to search for songs by using the search option in spotify. (iPhone 5) But when i tap on the suggestions that pops up, the app restarts and goes back to my main screen on the phone. Everytime i do this, it does the same. Please do somethi...

Newbie

I have tried to search for songs by using the search option in spotify. (iPhone 5) But when i tap on the suggestions that pops up, the app restarts and goes back to my main screen on the phone. Every...

jeremygoh

Community Legend

975 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Genre browsing

A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.

Casual Listener

A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.

jeremygoh

Community Legend

544 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes