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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
239198 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
121002 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448937 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306186 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see screenshot). Pressing the skip button always progresses...
Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see sc...
Regular
6460 Views
12 replies
0 likes
the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up
the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up
Community Legend
688 Views
1 replies
0 likes
How do I put the songs onto my phone so I can listen without using data?
How do I put the songs onto my phone so I can listen without using data?
Community Legend
1006 Views
3 replies
0 likes
I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium. I don't seem to be able to change the country sett...
I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium....
Community Legend
788 Views
1 replies
0 likes
Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the next one, which jumps to next one and to the next one and so on, non...
Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the ...
Casual Listener
1403 Views
6 replies
0 likes
hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. is there anybody of spotify staff who can help me ple...
hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. ...
Not applicable
1686 Views
7 replies
0 likes
Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook a couple times. So i reset my data counter and checked in tw...
Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook...
Not applicable
5801 Views
9 replies
0 likes
I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it again doesn't turn it off; it's impossible to get album...
I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it agai...
Not applicable
3452 Views
6 replies
0 likes
IPhone doesnt recognize my premium account!!! What to do???
IPhone doesnt recognize my premium account!!! What to do???
Not applicable
1243 Views
6 replies
0 likes
Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the mean while I can't access my offline music. Link to old topic: h...
Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the me...
Regular
1423 Views
2 replies
0 likes
Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" the follower counter of a playlist is displaying 0 instead of ...
Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" ...
Music Fan
2385 Views
3 replies
2 likes
Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline, some songs that were once downloaded were not any...
Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline...
Spotify Legend
745 Views
1 replies
0 likes
Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem started now after last iOS update (7.1.2), when installin...
Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem ...
Community Legend
977 Views
2 replies
0 likes
Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, and a fast connection at that. - There is plenty of space on my phone — nearly...
Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, ...
Community Legend
1243 Views
1 replies
0 likes
To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are 100s of miles apart, it would be good to see if the other is using the ...
To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are ...
Community Legend
1093 Views
2 replies
0 likes
Doesn't say too full, it just stopped syncing...and I know I have more space?
Doesn't say too full, it just stopped syncing...and I know I have more space?
Not applicable
928 Views
2 replies
0 likes
Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything
Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything
Newbie
6194 Views
48 replies
2 likes
Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline Only". If you set all 4 playlists to be used offline, the folder with the...
Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline ...
Spotify Star
2107 Views
6 replies
0 likes
I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the premium service I wanted, now I've spent my money on u...
I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the pre...
Spotify Star
832 Views
3 replies
0 likes
Hi, I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?
Hi, I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?
Spotify Star
513 Views
2 replies
0 likes
