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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241634 Views

27 replies

5 likes

  • 241634 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124400 Views

119 replies

13 likes

Other
  • 124400 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307552 Views

62 replies

16 likes

  • 307552 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131876 Views

19 replies

38 likes

  • 131876 Views
  • 19 replies
  • 38 likes

Emredost

IPhone doesnt recognize my premium account!!! What to do???

Casual Listener

IPhone doesnt recognize my premium account!!! What to do???

user-removed

Not applicable

1251 Views

6 replies

0 likes

  • 1251 Views
  • 6 replies
  • 0 likes

Solved!! Driving away from from home while on wifi

Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the mean while I can't access my offline music. Link to old topic: h...

Regular

Dear,   While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the me...

VinceThePrince

Regular

1430 Views

2 replies

0 likes

  • 1430 Views
  • 2 replies
  • 0 likes

Solved!! Public Profile and followers: wrong amount is shown

Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" the follower counter of a playlist is displaying 0 instead of ...

Casual Listener

Hi,   just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" ...

LeoTM

Music Fan

2396 Views

3 replies

2 likes

  • 2396 Views
  • 3 replies
  • 2 likes

Starred songs will not download!

Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline, some songs that were once downloaded were not any...

Newbie

Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline...

Jason

Spotify Legend

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Problem with app iphone 4s,

Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem started now after last iOS update (7.1.2), when installin...

Newbie

Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem ...

jeremygoh

Community Legend

982 Views

2 replies

0 likes

  • 982 Views
  • 2 replies
  • 0 likes

Trouble syncing to iPhone

Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, and a fast connection at that. - There is plenty of space on my phone — nearly...

Newbie

  Spotify has stopped syncing to my iPhone.   To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, ...

jeremygoh

Community Legend

1246 Views

1 replies

0 likes

  • 1246 Views
  • 1 replies
  • 0 likes

Signed in on 2 devices; How to tell when one is playing

To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are 100s of miles apart, it would be good to see if the other is using the ...

Casual Listener

To all     i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are ...

jeremygoh

Community Legend

1099 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Stopped Syncing on my I Pod

Doesn't say too full, it just stopped syncing...and I know I have more space?

Visitor

Doesn't say too full, it just stopped syncing...and I know I have more  space?

user-removed

Not applicable

934 Views

2 replies

0 likes

  • 934 Views
  • 2 replies
  • 0 likes

Solved!! Spotify doesn't fit the screen iphone 4s

Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything

Regular

Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything

ethanm21

Newbie

6255 Views

48 replies

2 likes

  • 6255 Views
  • 48 replies
  • 2 likes

Available Offline Only Filter: Not showing all offline content

Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline Only". If you set all 4 playlists to be used offline, the folder with the...

Regular

Hey,   Situation: 1 playlist folder with 4 playlists in it.   When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline ...

MattSuda

Spotify Star

2117 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify iPhone issues

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the premium service I wanted, now I've spent my money on u...

Casual Listener

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the pre...

MattSuda

Spotify Star

843 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

play offline songs offline when i am online

Hi, I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?

Casual Listener

Hi,    I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?

MattSuda

Spotify Star

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Cable to connect iPhone 5s to DAC for using Spotify on home system?

My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook. I can find no cable that has a male lightning termination at the Macbook end and a printer termination (the type of USB cable ...

Casual Listener

  My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook.   I can find no cable that has a male lightning terminati...

adisib

Community Legend

1631 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Connecting to Mac

I'm new to Spotify, thinking I should be able to control the music playing on my Mac Mini using my iPad via Connect. Not sure how to do but assume I should click on the connect button on my iPad and see/select my Mini, I only see my iPad, Apple TV, a...

Regular

I'm new to Spotify, thinking I should be able to control the music playing on my Mac Mini using my iPad via Connect. Not sure how to do but assume I should click on the connect button on my iPad and ...

MichaelJerzak

Composer

1812 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Control Ipod from Android

I have an ipod touch 5grn plugged in my Ipod Hi-FI. So I control it with my Galaxy S5 and works fine. So that when the music is stopped the ipod disconnects and becomes unavailable to android, and only back to work when I unlock the screen. Any idea?

Casual Listener

I have an ipod touch 5grn plugged in my Ipod Hi-FI. So I control it with my Galaxy S5 and works fine. So that when the music is stopped the ipod disconnects and becomes unavailable to android, and on...

jeremygoh

Community Legend

2220 Views

3 replies

0 likes

  • 2220 Views
  • 3 replies
  • 0 likes

Solved!! Removing songs from "my music" (iphone 5 ios 6)

I already removed the song from my music but it still plays which means it wasn't deleted from my phone. How do i removed said song from my device completely??

Casual Listener

I already removed the song from my music but it still plays which means it wasn't deleted from my phone. How do i removed said song from my device completely??

Anonmus9

Casual Listener

725 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify crashes when trying to rearrange music in playlist - iPad

I cannot rearrange music order on playlists since last updates. I have added a new song on my playlist and want to move it from being last to top on playlist. As soon as I mark the track and try to move it upwards, spotify crashes...

Newbie

I cannot rearrange music order on playlists since last updates. I have added a new song on my playlist and want to move it from being last to top on playlist. As soon as I mark the track and try to m...

jeremygoh

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Trouble with iphone

The spotify app causes trouble. After it kept crashing i tried to delete and reinstall it. Now it is invisible on my iphone 4s but cant be reinstalled.

Newbie

The spotify app causes trouble. After it kept crashing i tried to delete and reinstall it. Now it is invisible on my iphone 4s but cant be reinstalled.  

jeremygoh

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Dislike / hide function in global playlist / radio needed

Hi,I am hearing global playlists and sometimes there is a song in it which I really doesn't like (Lyric, rhythm...)Is there a way to dislike a song?Like:"Hide song from this playlist.""Hide song within all playlists""Hide song within all playlists an...

Newbie

Hi, I am hearing global playlists and sometimes there is a song in it which I really doesn't like (Lyric, rhythm...) Is there a way to dislike a song? Like: "Hide song from this playlist." "Hide...

jeremygoh

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Songs stop playing when using spotify offline on iphone 4s.

I have alot of remixes downloaded from soundcloud and I've added them to my offline playlists on my phone. The playlists containing the downloaded songs will randomly stop playing sound (timer continues) and it will not go to the next song when the "...

Casual Listener

I have alot of remixes downloaded from soundcloud and I've added them to my offline playlists on my phone. The playlists containing the downloaded songs will randomly stop playing sound (timer contin...

jeremygoh

Community Legend

1528 Views

6 replies

0 likes

  • 1528 Views
  • 6 replies
  • 0 likes