Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 33494 Views
  • 13 replies
  • 36 likes
  • 33494 Views
  • 13 replies
  • 36 likes

Playlist are gone!!

Was listening to my music and all my playlist have gone down to 0 but the tracks are still there I just can't play them. This is not the first time I have had issues with spotify. Finding it hard to understand why such a popular product is so glitchy...

  • Regular
  • Was listening to my music and all my playlist have gone down to 0 but the tracks are still there I just can't play them. This is not the first time I have had issues with spotify. Finding it hard to ...
  • Moraybhoy
  • Regular
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

Collections tab disappeared

HI , My collections tab has disappered. This happenned a few months back also. Not sure what is going on. PLease help.....

  • Casual Listener
  • HI ,   My collections tab has disappered. This happenned a few months back also. Not sure what is going on. PLease help..... 
  • Peter__
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Spotify won't sync offline mode iphone 5 tried everything help!!!

My spotify playlists do not download to my iphone once I toggle to available offline. I have tried everything listed in the other forums. I am a premium user. I just bought more space on my phone but it didn't help. I tried restarting , deleting and ...

  • Casual Listener
  • My spotify playlists do not download to my iphone once I toggle to available offline. I have tried everything listed in the other forums. I am a premium user. I just bought more space on my phone but...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

iPad does not 'forget' corrupted local files

I had a Marilyn Manson album in my local files on my pc running Windows 7 which i had ripped from a cd. These songs were saved as a playlist and sync'd to my ipad. It turns out these songs were corrupted ( they got stuck and jumped around a bit) and ...

  • Regular
  • I had a Marilyn Manson album in my local files on my pc running Windows 7 which i had ripped from a cd. These songs were saved as a playlist and sync'd to my ipad. It turns out these songs were cor...
  • Peter__
  • Community Legend
  • 483 Views
  • 3 replies
  • 0 likes
  • 483 Views
  • 3 replies
  • 0 likes

Can't pick songs on mobile app anymore

Until yesterday I was receiving Spotify on my Samsung Galaxy Ace mobile as well as my laptop. Apparently yesterday Spotify became free on some mobiles, but I am told, not mine. However I am paying £10 per month already and still receiving on my lapto...

  • Regular
  • Until yesterday I was receiving Spotify on my Samsung Galaxy Ace mobile as well as my laptop.  Apparently yesterday Spotify became free on some mobiles, but I am told, not mine.  However I ...
  • Peter__
  • Community Legend
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

iPhone has stopped syncing with Mac

Hey everyone, hope someone can help. Since I got premium last year everything has always worked perfectly, and any changes I make on my Mac have been reflected in my iPhone when they've found internet, and vice versa. However last night I made a sign...

  • Casual Listener
  • Hey everyone, hope someone can help.   Since I got premium last year everything has always worked perfectly, and any changes I make on my Mac have been reflected in my iPhone when they've fo...
  • magicrevolver
  • Gig Goer
  • 798 Views
  • 3 replies
  • 0 likes
  • 798 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Doesn't sync all songs

Its starts syncing but it stops at some point ... At this point i've got 179 out of 220 songs synced ... It always stops . And some song dont have the arrow next to them

  • Casual Listener
  • Its starts syncing but it stops at some point ... At this point i've got 179 out of 220 songs synced ... It always stops . And some song dont have the arrow next to them
  • YoloSwagster
  • Casual Listener
  • 1115 Views
  • 2 replies
  • 0 likes
  • 1115 Views
  • 2 replies
  • 0 likes

Spotify crashes

When trying to synchronize music from Spotify to my ipad (new Ipod Shuffle), Spotify crashes. Have tried reinstalling, restarting etc. but the problem is still there. Anyone please advise.

  • Casual Listener
  • When trying to synchronize music from Spotify to my ipad (new Ipod Shuffle), Spotify crashes. Have tried reinstalling, restarting etc. but the problem is still there. Anyone please advise.
  • ssalvatori
  • Newbie
  • 1003 Views
  • 5 replies
  • 1 likes
  • 1003 Views
  • 5 replies
  • 1 likes

Sorting the playlist

Why cant u just add a sorting function on the mobile version of spotify? Sort by add, artist, songs. I mean, we are living in 2014 it should be really simple for u to fix this:/

  • Casual Listener
  • Why cant u just add a sorting function on the mobile version of spotify? Sort by add, artist, songs. I mean, we are living in 2014 it should be really simple for u to fix this:/
  • Grace
  • Spotify
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Are there Notification limitations?

Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications each day about his additions but I now don't reciev...

  • Music Fan
  • Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications ...
  • 388 Views
  • 0 replies
  • 0 likes
  • iOS
    Mobile
    Notifications
  • 388 Views
  • 0 replies
  • 0 likes

Solved!! The spotify account login information is not valid - iPhone app/Sonos program

I recently added Spotify to my Sonos system. I have a premium account and added the service on my iMac, apparently successfully, by using my Spotify Account login (not FB userid) and password. I've done the same in my Sonos app on my iphone. On both ...

  • Casual Listener
  • I recently added Spotify to my Sonos system.  I have a premium account and added the service on my iMac, apparently successfully, by using my Spotify Account login (not FB userid) and password. ...
  • Rocketball
  • Newbie
  • 4677 Views
  • 16 replies
  • 0 likes
  • 4677 Views
  • 16 replies
  • 0 likes

Can't Sync or DL any playlists or Songs to my Ipod 4 8G

So I have been a premium member for a little over a year and a half I do believe. I have never had a problem till about a mounth ago. When it happened It would not let me listen to any of my playlists besides all the songs on my Local Files that were...

  • Newbie
  • So I have been a premium member for a little over a year and a half I do believe. I have never had a problem till about a mounth ago. When it happened It would not let me listen to any of my playlist...
  • 457 Views
  • 0 replies
  • 0 likes
  • 457 Views
  • 0 replies
  • 0 likes

Solved!! Making music offline doesn't work anymore

Hi all, After I become a Spotify Premium-member, I made some albums offline available. However, after making 15 albums offline available, it doesn't work anymore. I tried to download different albums, but I cannot make them offline anymore. - I switc...

  • Casual Listener
  • Hi all,   After I become a Spotify Premium-member, I made some albums offline available. However, after making 15 albums offline available, it doesn't work anymore. I tried to download diffe...
  • rensd
  • Casual Listener
  • 4316 Views
  • 4 replies
  • 0 likes
  • 4316 Views
  • 4 replies
  • 0 likes

Discover missing on ipad

Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have the same chance to use Spotify in the same way on all my de...

  • Regular
  • Hi guys .... Anyones know why and when we can have the discover function also on Ipad? Why they did different configurations of the same sw between different devices? I'll appreciate to have t...
  • Peter__
  • Community Legend
  • 565 Views
  • 5 replies
  • 0 likes
  • 565 Views
  • 5 replies
  • 0 likes

Keeps turning my offline playlist off!

I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to resync everything. My other device doesn't do this ju...

  • Casual Listener
  • I'm a premium customer and only using 2 of my 3 devices offline. This has happened several times where it just turns my list off saying I'm using three devices, which I'm clearly not. So I have to ...
  • Peter__
  • Community Legend
  • 757 Views
  • 3 replies
  • 0 likes
  • 757 Views
  • 3 replies
  • 0 likes

iPhone tracks won't play

iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play. Thank you for any help.

  • Visitor
  • iPhone5, iOS7. Installed Spotify, searched for track, clicked track, wouldn't play. Uninstalled, cleared Safari history, restarted phone, reinstalled, searched for track, clicked track, wouldn't play...
  • Peter__
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Premium expired, have to resync all tracks?

Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, anywhays, by using the template, ive written this; Des...

  • Casual Listener
  • Hi guys! I have been having some issues with spotify, wich i found 1 thread on, that was similar, but gave no answer. some minor differences in our problems wich might explain why i wasnt helped, any...
  • TrickyEarlobe
  • Casual Listener
  • 1840 Views
  • 6 replies
  • 2 likes
  • 1840 Views
  • 6 replies
  • 2 likes

"Available offline" playlists no longer downloading songs for offline use on iphone

Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhone's (4S) local storage. Suffice, to say, this rende...

  • Newbie
  • Ever since I updated my Spotify to the new darker user interface (which was sometime last week), the playlists that I toggle to "available offline" have stopped downloading their contents to my iPhon...
  • robzim737
  • Community Legend
  • 770 Views
  • 2 replies
  • 1 likes
  • download playlist
    downloaded music
    Offline playlists unavailable
    offline sync
  • 770 Views
  • 2 replies
  • 1 likes

Cant hear some songs in iPod

Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offline and online, just dont let me hear it). Sorry for ...

  • Newbie
  • Hello just today i dowloaded spotify in my ipod touch. I sync some of the playlist to have it in offline mode. But some of the songs doasnt appear and it says to me is not possible te hear it (offlin...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

Djay 2 integration - account being used somewhere else

Hi there, I recently installed Djay 2 in both my iPhone and my iPad and the integration with Spotify has been great so far. The only problem I'm having is that whenever the app is in the background it will intermitently stop Spotify in any other clie...

  • Casual Listener
  • Hi there,   I recently installed Djay 2 in both my iPhone and my iPad and the integration with Spotify has been great so far. The only problem I'm having is that whenever the app is in the b...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes