Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36359 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101621 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430328 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298495 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of music says I created this list of music I don't lis...
A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of ...
Community Legend
3292 Views
2 replies
0 likes
So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN.But when I come to my company, we also have WLAN there, it will pl...
So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN. But when I co...
Community Legend
5565 Views
6 replies
0 likes
I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is the issue, but I have friends that are able to use it...
I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is th...
Casual Listener
1420 Views
3 replies
0 likes
Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play the saved station. I have tried reinstalling, clear...
Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play...
Regular
2901 Views
11 replies
0 likes
All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?
All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?
Community Legend
750 Views
1 replies
0 likes
Hello, I want to ask a question.I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop? MOD EDIT: I edited the subject line briefly so it's clearer for everyone, instead of "Hello" (w...
Hello, I want to ask a question. I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop? MOD EDIT: I edited the subjec...
Not applicable
657 Views
2 replies
0 likes
Hi there, I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem as many others. I downloaded the software update yesterday an...
Hi there, I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem...
Spotify Star
895 Views
2 replies
0 likes
Hi! I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens! What can I do?
Hi! I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens!...
Regular
5697 Views
4 replies
0 likes
Hey there! Need some help! I have been waiting for years for the today implemented EQ setting option in ios. Installed the update, the new setting panel "eq" shows up, but it doesnt work. i tried every option, but the playing music doesnt change, sti...
Hey there! Need some help! I have been waiting for years for the today implemented EQ setting option in ios. Installed the update, the new setting panel "eq" shows up...
Community Legend
2461 Views
4 replies
0 likes
I've just seen that version 1.5 has just been released. But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad. Spotify is not building any brand loyality with me. I will be more than happy to switch when there is a goo...
I've just seen that version 1.5 has just been released. But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad. Spotify is not building any brand ...
Community Legend
1119 Views
3 replies
2 likes
Why spotify Always crash when I open it in iPhone since the update?I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes automatically..Hope you can help me
Why spotify Always crash when I open it in iPhone since the update? I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes auto...
Spotify Star
1309 Views
3 replies
0 likes
Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.
Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.
Roadie
633 Views
2 replies
0 likes
When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?
When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?
Casual Listener
1631 Views
2 replies
0 likes
Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I was able to open it on my old iPhone 4. Thanks
Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I ...
Gig Goer
23059 Views
17 replies
1 likes
Currently when you listen to Spotify radio with Bluetooth headphones the "back" button on your headphone for e.g. for going back to the last played song, is unused.It would be nice if tapping this button would have the same effect like tapping the "t...
Currently when you listen to Spotify radio with Bluetooth headphones the "back" button on your headphone for e.g. for going back to the last played song, is unused. It would be nice if tapping thi...
Music Fan
776 Views
2 replies
0 likes
I really like the new Equalizer in version 1.5.0 but it is still very annoying that since all my songs are set to download, I can't remove any. Well I can, but technically if I want to delete a song/album, I have to remove it from my library. It does...
I really like the new Equalizer in version 1.5.0 but it is still very annoying that since all my songs are set to download, I can't remove any. Well I can, but technically if I want to delete a song/...
Regular
2257 Views
2 replies
0 likes
Casual Listener
933 Views
4 replies
0 likes
I'm wondering if someone can find a solution to the problem I'm having. Every so often (maybe every 10-20 times I open spotify on my iPhone 5) it will completely reset and say that I need to login again. Once I do, all my playlists are still there, b...
I'm wondering if someone can find a solution to the problem I'm having. Every so often (maybe every 10-20 times I open spotify on my iPhone 5) it will completely reset and say that I need to login ag...
Community Legend
1614 Views
5 replies
0 likes
Hi, I'm not sure if this is already reported as a bug, but Ive noticed that when I play anything from my music library, the Artist and Album Title are backwards in the text that is displayed above the album art. For example, when playing "Wasting Lig...
Hi, I'm not sure if this is already reported as a bug, but Ive noticed that when I play anything from my music library, the Artist and Album Title are backwards in the text that is displayed above th...
Community Legend
1305 Views
5 replies
1 likes
