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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46089 Views

45 replies

11 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112972 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2174 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303515 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129320 Views

19 replies

38 likes

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Genre browsing

A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.

Casual Listener

A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.

jeremygoh

Community Legend

565 Views

1 replies

0 likes

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Syncing and offline issue

Hi, My iphone will not sync or d/l any tracks so they're available offline. Now all the tracks that were previsouly available offline no longer are either. I have over 2gb of space on my phone. Thanks

Newbie

Hi,    My iphone will not sync or d/l any tracks so they're available offline. Now all the tracks that were previsouly available offline no longer are either. I have over 2gb of space o...

jeremygoh

Community Legend

695 Views

3 replies

0 likes

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  • 3 replies
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Playlist I didn't create

A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of music says I created this list of music I don't lis...

Newbie

A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of ...

jeremygoh

Community Legend

3325 Views

2 replies

0 likes

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  • 2 replies
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Not working outside of my house

So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN.But when I come to my company, we also have WLAN there, it will pl...

Regular

So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN. But when I co...

jeremygoh

Community Legend

5618 Views

6 replies

0 likes

  • 5618 Views
  • 6 replies
  • 0 likes

Unable to use filtering/sorting feature

I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is the issue, but I have friends that are able to use it...

Newbie

I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is th...

becohen08

Casual Listener

1504 Views

3 replies

0 likes

filtering
sorting
  • 1504 Views
  • 3 replies
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Cannot play my radio stations on iPad

Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play the saved station. I have tried reinstalling, clear...

Regular

Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play...

Whitbyweather

Regular

3000 Views

11 replies

0 likes

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  • 0 likes

Sync arrow green but music not playing on iphone

All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?

Newbie

All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?

jeremygoh

Community Legend

765 Views

1 replies

0 likes

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Hello (Spotify on Multiple Devices)

Hello, I want to ask a question.I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop? MOD EDIT: I edited the subject line briefly so it's clearer for everyone, instead of "Hello" (w...

Newbie

Hello, I want to ask a question. I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop?   MOD EDIT: I edited the subjec...

user-removed

Not applicable

689 Views

2 replies

0 likes

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  • 2 replies
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Can't view cover art on iPhone

Hi there, I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem as many others. I downloaded the software update yesterday an...

Newbie

Hi there,   I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem...

MattSuda

Spotify Star

902 Views

2 replies

0 likes

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Solved!! Can't connect my iPod to spotify - have premium

Hi! I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens! What can I do?

Newbie

Hi!   I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens!...

dharmadude

Regular

5723 Views

4 replies

0 likes

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iOS Equalizer problem

Hey there! Need some help! I have been waiting for years for the today implemented EQ setting option in ios. Installed the update, the new setting panel "eq" shows up, but it doesnt work. i tried every option, but the playing music doesnt change, sti...

Casual Listener

Hey there!   Need some help!   I have been waiting for years for the today implemented EQ setting option in ios.   Installed the update, the new setting panel "eq" shows up...

jeremygoh

Community Legend

2505 Views

4 replies

0 likes

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Lack of "Your Music" on iPad is getting really frustrating

I've just seen that version 1.5 has just been released. But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad. Spotify is not building any brand loyality with me. I will be more than happy to switch when there is a goo...

Casual Listener

I've just seen that version 1.5 has just been released.   But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad.   Spotify is not building any brand ...

jeremygoh

Community Legend

1138 Views

3 replies

2 likes

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  • 3 replies
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Solved!! Crash since the update

Why spotify Always crash when I open it in iPhone since the update?I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes automatically..Hope you can help me

Casual Listener

Why spotify Always crash when I open it in iPhone since the update? I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes auto...

MattSuda

Spotify Star

1342 Views

3 replies

0 likes

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  • 3 replies
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cant play music

Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.

Newbie

Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.

josephcreed7

Roadie

648 Views

2 replies

0 likes

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Solved!! Discover feature blank screen

When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?

Casual Listener

When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?

bwbaum

Casual Listener

1651 Views

2 replies

0 likes

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Solved!! equalizer iOS

Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I was able to open it on my old iPhone 4. Thanks

Newbie

Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I ...

Toneman

Gig Goer

24026 Views

17 replies

1 likes

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  • 17 replies
  • 1 likes

Solved!! Spotify Radio Vote with Bluetooth Headphones

Currently when you listen to Spotify radio with Bluetooth headphones the "back" button on your headphone for e.g. for going back to the last played song, is unused.It would be nice if tapping this button would have the same effect like tapping the "t...

Music Fan

Currently when you listen to Spotify radio with Bluetooth headphones the "back" button on your headphone for e.g. for going back to the last played song, is unused. It would be nice if tapping thi...

dersimn

Music Fan

802 Views

2 replies

0 likes

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  • 2 replies
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Can't Delete Songs/Albums

I really like the new Equalizer in version 1.5.0 but it is still very annoying that since all my songs are set to download, I can't remove any. Well I can, but technically if I want to delete a song/album, I have to remove it from my library. It does...

Regular

I really like the new Equalizer in version 1.5.0 but it is still very annoying that since all my songs are set to download, I can't remove any. Well I can, but technically if I want to delete a song/...

CheefLatif

Regular

2269 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes