problem

[user-removed]

hi everybody,

i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. is there anybody of spotify staff who can help me please? thanks in advance

[Zeromantix]

I don't think you will ever get help with this when all you have written in the subject is "problem". Probably best to change it to tomething more describing 🙂

Edit: Glad to see I was wrong about not getting help 🙂

[user-removed]

Hey @user-removed , I'm having trouble finding that song in Spotify's catalog. Can you post the link to the song here by right clicking the track and selecting copy HTTP link and pasting it here so I can see if I have the same issue? Thanks!

[user-removed]

hi vyxl,

thanks for your help. here is the link  

let me know please

[user-removed]

it is the track number 19 and the issue is about 3,33 minute from start...thanks

[user-removed]

Oh nuts...I can't access that song from the USA hahaha

Definitely worth contacting Spotify via this form https://www.spotify.com/us/about-us/contact/contact-spotify-support/?contact

and explaining the issue with that song. I came across an issue like this earlier and the team was able to get it resolved. Just reply to the automated response Spotify sends you (even if it is marked as No-Reply) and a Spotify employee will be in contact with you shortly (but you probably know this already as a Rising Star hahaha)

[user-removed]

Thank you very much!! Done. Let's see what happens

[user-removed · Accepted solution]

yea actually this post has detailed instructions on how to report broken tracks: http://community.spotify.com/t5/Music-Chat/PLEASE-READ-Reporting-Incorrect-Track-Info/m-p/25291#M386