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Spotify iPhone issues

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Spotify iPhone issues

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the premium service I wanted, now I've spent my money on unlimited which I didn't want and i can't listen to my music on my iPhone through the app, the on reason why this happened was because I was browsing the redeem codes page on my iPhone and the page was fixed onto the unlimited deal. Help me please?
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Hello, you will need to contact support about this here:

 

https://www.spotify.com/about-us/contact/contact-spotify-support

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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Marked as solution

Thank you very much Sir that page displayed all the information I needed and I was able to upgrade to premium by halving my unlimited time, once again thank you.
My issue is now solved.

View solution in original post

3 Replies
Marked as solution

Hello, you will need to contact support about this here:

 

https://www.spotify.com/about-us/contact/contact-spotify-support

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

Thank you very much Sir that page displayed all the information I needed and I was able to upgrade to premium by halving my unlimited time, once again thank you.
My issue is now solved.

You're welcome! I'm glad you could solve your problem with the contact form/FAQ section. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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