Spotify iPhone issues

[James0106]

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the premium service I wanted, now I've spent my money on unlimited which I didn't want and i can't listen to my music on my iPhone through the app, the on reason why this happened was because I was browsing the redeem codes page on my iPhone and the page was fixed onto the unlimited deal. Help me please?

[MattSuda · Accepted solution]

Hello, you will need to contact support about this here:

https://www.spotify.com/about-us/contact/contact-spotify-support

[James0106 · Accepted solution]

Thank you very much Sir that page displayed all the information I needed and I was able to upgrade to premium by halving my unlimited time, once again thank you.
My issue is now solved.

[MattSuda]

You're welcome! I'm glad you could solve your problem with the contact form/FAQ section.