Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

  • 37101 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
  • 102567 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
  • 1301 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299106 Views

61 replies

16 likes

  • 299106 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125796 Views

19 replies

38 likes

  • 125796 Views
  • 19 replies
  • 38 likes

fix your sh*t spotify

no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features. fix your sh*t, or lose business. pretty pathetic effort for a paid for service

Newbie

no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features.   fix your sh*t, or lose business. pretty patheti...

MattSuda

Spotify Star

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

unable to login on ipad with username

created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but to no avail. Any ideas?

Casual Listener

created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but t...

MattSuda

Spotify Star

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Can't sign up

I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO SIGN UP. Doesn't make sense. But somehow it actually...

Casual Listener

I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO...

MattSuda

Spotify Star

1765 Views

1 replies

1 likes

  • 1765 Views
  • 1 replies
  • 1 likes

Push Notification Data/ Activity Log iOS

Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone?

Newbie

Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone? 

MattSuda

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

explain pls....

Once I put the song on a play list or yo my music does it use data every time I listen to it?

Newbie

Once I put the song on a play list or yo my music does it use data every time I listen to it?

MattSuda

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Difference between "qualité du streaming" and "synchroniser la qualité"

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me

Newbie

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me 🙂

adisib

Community Legend

742 Views

1 replies

0 likes

quality
  • 742 Views
  • 1 replies
  • 0 likes

Spotify Connect to Home Entertainment Sys Receiver (Pioneer VSX 43) through Apple AirPlay

1. Receiver and Apple device on same wireless network. 2. Receiver is Spotify-ready. Firmware up-to-date. 3. Stream music on Iphone/Pad. 4. Pull up Airplay from bottom of screen. 5. Select the wireless network receiver is on. or, to more easily contr...

Regular

1.  Receiver and Apple device on same wireless network.   2.  Receiver is Spotify-ready.  Firmware up-to-date.   3.  Stream music on Iphone/Pad.   4.  Pu...

psychosurf

Regular

1000 Views

2 replies

0 likes

  • 1000 Views
  • 2 replies
  • 0 likes

Iphone Spotify stuck on play

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't remember how it was resolved. If I can't sort it out ...

Casual Listener

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't re...

Brent_Hogwell

Casual Listener

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Got a new iPhone 5, now I don't have premium anymore?

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logged on. So I thought deleting the app from my old ph...

Casual Listener

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logg...

nikkiadeveye

Casual Listener

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Not receiving updated playlist notifications for one playlist

When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of the playlists I subscribe is updated. This only seems t...

Newbie

When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of...

jeremygoh

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Unable to connect

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it just says "connecting". I have rebooted my router ...

Regular

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it...

Gsybloke

Regular

1365 Views

6 replies

0 likes

iOS 7.1.2
  • 1365 Views
  • 6 replies
  • 0 likes

ipod touch playlists stop online and offline

We have been having consistent issues with our playlists both online and offline just stopping. The offline program will play about 6 songs and then just stop. The online playlist will only play about two songs and then stop. Any suggestions? We have...

Casual Listener

We have been having consistent issues with our playlists both online and offline just stopping.  The offline program will play about 6 songs and then just stop.  The online playlist will on...

jeremygoh

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Won't Let Me Search in iPad

Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will cancel my account if it is not resolved quickly.

Casual Listener

Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will canc...

jeremygoh

Community Legend

4291 Views

18 replies

2 likes

  • 4291 Views
  • 18 replies
  • 2 likes

Cannot log on, I'm in Denmark.

I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months help??

Newbie

I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months he...

jeremygoh

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Suggested playlist for the day won't work !

I started to have this problem a few weeks ago. Everytime I chosse the browse option and try to access to one of the daily suggestions (shown in the attached picture), the playlist never appears (as shown in the second attached picture). This doesn't...

Newbie

I started to have this problem a few weeks ago. Everytime I chosse the browse option and try to access to one of the daily suggestions (shown in the attached picture), the playlist never appears (as&...

jeremygoh

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is closing randomly on iPhone

At genuinely random times spotify crashes and when I click on the app again it goes back to a page I had on hours before. This happens a few times a day. I'm also new and in premium trial but am probably going to switch to actual premium after trial

Newbie

At genuinely random times spotify crashes and when I click on the app again it goes back to a page I had on hours before. This happens a few times a day. I'm also new and in premium trial but am prob...

jeremygoh

Community Legend

32621 Views

3 replies

0 likes

  • 32621 Views
  • 3 replies
  • 0 likes

HELP - URGENT!

So, I signed up for Spotify Premium and signing in through the website is perfectly fine. But then, as I try to sign in through the IOS app or the PC app ... it doesn't work. I gett the "Login Failed" error. AND YES, i made sure it was correct. I hea...

Casual Listener

So, I signed up for Spotify Premium and signing in through the website is perfectly fine. But then, as I try to sign in through the IOS app or the PC app ... it doesn't work. I gett the "Login Failed...

jeremygoh

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Premium works on computer not on iPhone

I just bought premium and I can't figure out how to get it on my iPhone app

Newbie

I just bought premium and I can't figure out how to get it on my iPhone app

kbrooksc

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Spotify plays wrong song

Spotify Premium 1.5.0 iOS 7.1.2 Artist: Liars Album: WIXIW Track: #1, The Exact Color of Doubt When this track is played on iOS, track #4, "No.1 Against the Rush" from the same album is played instead. I have clean re-installed and that still has not...

Music Fan

Spotify Premium 1.5.0 iOS 7.1.2   Artist: Liars Album: WIXIW Track: #1, The Exact Color of Doubt   When this track is played on iOS, track #4, "No.1 Against the Rush...

rwkleinjr

Music Fan

979 Views

3 replies

0 likes

  • 979 Views
  • 3 replies
  • 0 likes

Online mode while songs marked for offlne

I've been wondering about this. If I have all my music marked for offline playback, but Spotify is in online mode. Am I still using my data lines whether it be wifi or 4g? I been searching but cant find this answer. Does anyone know? Thanks -Evan

Casual Listener

I've been wondering about this.  If I have all my music marked for offline playback, but Spotify is in online mode.  Am I still using my data lines whether it be wifi or 4g?   I be...

dinomight

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes