Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 395413 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change it to that! Can you help me? Iddakongur
Newbie
Hello I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change i...
jeremygoh
Community Legend
421 Views
1 replies
0 likes
I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bunch of local files that aren't on spotify streaming ...
Regular
I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bun...
jeremygoh
Community Legend
605 Views
1 replies
0 likes
This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I cant see them now. How do i get back to them on the IPAD ...
Casual Listener
This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I ca...
jeremygoh
Community Legend
1460 Views
5 replies
0 likes
Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone and desktop as well), the vocals on tracks will be almos...
Casual Listener
Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone a...
jeremygoh
Community Legend
1451 Views
3 replies
0 likes
I have Spotify pointing at several folders for local files, inc downloads and have put some music in there. I then see my iphone in the spotify list on my Mac, and on my mac all the files show but never in my iPhone Spotify app with the same paid for...
Regular
I have Spotify pointing at several folders for local files, inc downloads and have put some music in there. I then see my iphone in the spotify list on my Mac, and on my mac all the files ...
jeremygoh
Community Legend
1362 Views
6 replies
0 likes
I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells my while syncing ...of 17 songs left but there are 1...
Casual Listener
I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells...
T1M0NL
Casual Listener
1089 Views
5 replies
0 likes
Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?
Newbie
Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?
Taylor
Community Legend
842 Views
1 replies
0 likes
Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it doesn't auto sync, why is that??
Casual Listener
Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it does...
Krito
Casual Listener
9660 Views
2 replies
0 likes
Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album lists appear on my PC version as before. No issues...only on my iPhone. I ...
Casual Listener
Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album...
To2
Newbie
3938 Views
5 replies
0 likes
Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see screenshot). Pressing the skip button always progresses...
Regular
Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see sc...
one11sgt
Regular
6041 Views
12 replies
0 likes
the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up
Newbie
the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up
mdewater
Community Legend
617 Views
1 replies
0 likes
How do I put the songs onto my phone so I can listen without using data?
Newbie
How do I put the songs onto my phone so I can listen without using data?
kbrooksc
Community Legend
867 Views
3 replies
0 likes
I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium. I don't seem to be able to change the country sett...
Newbie
I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium....
Taylor
Community Legend
709 Views
1 replies
0 likes
Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the next one, which jumps to next one and to the next one and so on, non...
Casual Listener
Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the ...
ferzinhapb
Casual Listener
1160 Views
6 replies
0 likes
hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. is there anybody of spotify staff who can help me ple...
Visitor
hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. ...
user-removed
Not applicable
1266 Views
7 replies
0 likes
Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook a couple times. So i reset my data counter and checked in tw...
Newbie
Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook...
user-removed
Not applicable
5071 Views
9 replies
0 likes
I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it again doesn't turn it off; it's impossible to get album...
Casual Listener
I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it agai...
user-removed
Not applicable
3270 Views
6 replies
0 likes
IPhone doesnt recognize my premium account!!! What to do???
Casual Listener
IPhone doesnt recognize my premium account!!! What to do???
user-removed
Not applicable
887 Views
6 replies
0 likes
Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the mean while I can't access my offline music. Link to old topic: h...
Regular
Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the me...
VinceThePrince
Regular
1233 Views
2 replies
0 likes
Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" the follower counter of a playlist is displaying 0 instead of ...
Casual Listener
Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" ...
LeoTM
Music Fan
2179 Views
3 replies
2 likes