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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44884 Views

45 replies

10 likes

  • 44884 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111046 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1860 Views

0 replies

0 likes

iOS
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  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302717 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128574 Views

19 replies

38 likes

  • 128574 Views
  • 19 replies
  • 38 likes

music wont stream on iPhone 4 with strong 3G signal

One of the reasons I decided to go with Premium is so that I could stream on 3G in the car and while walking. To date, I'm having nothing but trouble, particularly after the most recent update. I understand that I can store playlists for off-line lis...

Newbie

One of the reasons I decided to go with Premium is so that I could stream on 3G in the car and while walking. To date, I'm having nothing but trouble, particularly after the most recent update. I und...

jeremygoh

Community Legend

854 Views

2 replies

1 likes

  • 854 Views
  • 2 replies
  • 1 likes

Music Won't Stream on 3G

I have an iPhone 4S with 7.1.2 software and I can't stream music on 3G anymore. The song either doesn't start or if it does start then the song freezes after a few seconds. Never had this problem until about 2 weeks ago but now I can't play Spotify i...

Casual Listener

I have an iPhone 4S with 7.1.2 software and I can't stream music on 3G anymore. The song either doesn't start or if it does start then the song freezes after a few seconds.  Never had ...

jeremygoh

Community Legend

7305 Views

1 replies

0 likes

3G
bluetooth
freeze
Wi-Fi
won't play
  • 7305 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi.I want to get the premium version on Spotify but I''m in Romania so basically i can't because Spotify isn't official here.I'm asking if I change the region on App Store in US and then redeem a code,can i get the premium version?Because i saw that ...

Visitor

Hi.I want to get the premium version on Spotify but I''m in Romania so basically i can't because Spotify isn't official here.I'm asking if I change the region on App Store in US and then redeem a cod...

jeremygoh

Community Legend

930 Views

4 replies

0 likes

  • 930 Views
  • 4 replies
  • 0 likes

iPhone app crashes when local files synced from computer are played

iPhone Desription: iPhone 4S iOS 8.0 (12A4345d) Spotify App Version: 1.5.0.2728 Problem: About a month or two ago, I synced a few albums not in Spotify's collection to my Spotify on my computer. I also synced them to my phone through Spotify, in play...

Newbie

iPhone Desription: iPhone 4S iOS 8.0 (12A4345d) Spotify App Version: 1.5.0.2728 Problem: About a month or two ago, I synced a few albums not in Spotify's collection to my Spotify on my co...

jeremygoh

Community Legend

1182 Views

2 replies

0 likes

Crash
iOS 8
iphone
local files
local files sync
  • 1182 Views
  • 2 replies
  • 0 likes

Spotify won't fully download my offline music/now premium won't work on my ipod touch

I have been having multiple problems with spotify. 1. I changed debit cards and have a new number on my card and forgot to update spotify on that in the payment methods section (my bad) so premium was cut off from me yesterday. So I took care of busi...

Regular

I have been having multiple problems with spotify. 1. I changed debit cards and have a new number on my card and forgot to update spotify on that in the payment methods section (my bad) so premium wa...

kbrooksc

Community Legend

6589 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No spotify in Nigerian app store

Hello, I'm in Nigeria and I cannot install the app on my iPad as it says the item is not available in the Nigerian store. Can you please make it available? And if it won't be, a direct link to install will be appreciated.

Newbie

Hello, I'm in Nigeria and I cannot install the app on my iPad as it says the item is not available in the Nigerian store. Can you please make it available? And if it won't be, a direct link to instal...

Josh

Community Legend

926 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Listening off line

Hi All, I'm new. I have premium and have the free app on my iPhone and it works great. I now have an iPod touch and loaded the free app onto it. Now I want to sync all 3 items (Mac Book Pro - with prem; my iPhone and iPod touch) My Ipod keeps telling...

Newbie

Hi All, I'm new.  I have premium and have the free app on my iPhone and it works great.  I now have an iPod touch and loaded the free app onto it.  Now I want to sync all 3 items (Mac ...

dinomight

Spotify Star

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Spotify linked to wrong Facebook

I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be cancelled or refunded as I wish my own account up b...

Regular

I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be ...

kbrooksc

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!! IPod Touch 2nd Gen Wedding DJ

Hi, First post so bare with! Ive had a Spotify premium account for a few years now, I listen to it everyday and as i'm getting married in 3 weeks I thought I save some money on a DJ and do the music myself! My venue has a full PA system so I'm going ...

Casual Listener

Hi,    First post so bare with!   Ive had a Spotify premium account for a few years now, I listen to it everyday and as i'm getting married in 3 weeks I thought I save some mon...

kbrooksc

Community Legend

975 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Download Settings

Is there a setting that will allow me to download playlists and songs only when WiFi is available? I have downloaded playlists to my phone but want to avoid data usage if I decide to make changes when WiFi is not available.

Casual Listener

Is there a setting that will allow me to download playlists and songs only when WiFi is available? I have downloaded playlists to my phone but want to avoid data usage if I decide to make changes whe...

kbrooksc

Community Legend

13308 Views

1 replies

1 likes

  • 13308 Views
  • 1 replies
  • 1 likes

Solved!! Clear Recent Searches Button Hidden by Now Playing Banner

In the search pane, I have a list with about 20 recent searches. I want to clear the list, but when I scroll to the bottom the "Clear Recent Searches" button is hidden by the Now Playing banner at the bottom (the banner that shows the album art, song...

Casual Listener

In the search pane, I have a list with about 20 recent searches. I want to clear the list, but when I scroll to the bottom the "Clear Recent Searches" button is hidden by the Now Playing banner at th...

pumrum

Casual Listener

31648 Views

2 replies

1 likes

  • 31648 Views
  • 2 replies
  • 1 likes

songs randomly stop syncing in offline mode (iPhone 5s)

Ive read through a lot of these posts so let me tell you my issue and then what I've already tried... Issue: Songs\Playlists will be sync'd. Many times I can add new songs to the sync'd playlist and the new songs will sync as they should. but occassi...

Newbie

Ive read through a lot of these posts so let me tell you my issue and then what I've already tried...   Issue: Songs\Playlists will be sync'd. Many times I can add new songs to the sync'd pl...

kbrooksc

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Sync songs from spotify to ipod (not local files)

I was wondering if you could sync songs from the playlists you make on spotify to an ipod. If so (which i'm sur you can) can you walk my through the process. thanks.

Casual Listener

I was wondering if you could sync songs from the playlists you make on spotify to an ipod. If so (which i'm sur you can) can you walk my through the process. thanks.

kbrooksc

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Only syncs local files

Hi, I'm new to Spotify Premium but I was under the impression that once you've added songs, you can then sync them to your ipod. After restoring my nano to factory settings, setting a playlist to available offline, and then syncing this playlist to m...

Casual Listener

Hi, I'm new to Spotify Premium but I was under the impression that once you've added songs, you can then sync them to your ipod. After restoring my nano to factory settings, setting a playlist to ava...

Silby

Casual Listener

752 Views

2 replies

0 likes

  • 752 Views
  • 2 replies
  • 0 likes

Spotify Slow on iOS ( Video )

Spotify has been super slow since the not well planned release that Spotify (at least) apologized for on their app update.Ever since this then it has not been as bad as that release (sometime in April, I believe release 1.0.x), but has still been unb...

Casual Listener

Spotify has been super slow since the not well planned release that Spotify (at least) apologized for on their app update. Ever since this then it has not been as bad as that release (sometime in ...

jeremygoh

Community Legend

4271 Views

10 replies

2 likes

bug
buggy
iOS
ipod
slow sync
  • 4271 Views
  • 10 replies
  • 2 likes

PLEASE HELP!! Lost All Starred Songs...

Hello, I am not sure what happened, but when I logged into my phone today to listen to music, all of my starred songs were gone from my playlist, Is there any way that I would be able to recover this playlist? Thanks haimsaimich

Newbie

Hello,   I am not sure what happened, but when I logged into my phone today to listen to music, all of my starred songs were gone from my playlist,   Is there any way that I wo...

Jeffhayes

Roadie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Premium

My laptop has premium but it doesn't show on my I pad or iPhone why ?

Casual Listener

My laptop has premium but it doesn't show on my I pad or iPhone why ?

jeremygoh

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Solved!! Radio stuck on loading symbol - ios 5.1.1

The spotify radio will not load on my iphone 4s running 5.1.1 nor will it give me the chance to search within the Radio tab of the app. I'm running on AT&T 4G I have tried with no success:Launch radio from playlist Launch radio from single song Close...

Music Fan

The spotify radio will not load on my iphone 4s running 5.1.1 nor will it give me the chance to search within the Radio tab of the app.  I'm running on AT&T 4G   I have tried with n...

chrisingels

Newbie

24119 Views

128 replies

1 likes

  • 24119 Views
  • 128 replies
  • 1 likes

Spotify, iOS Playlists and BMW Support...

Hi- I have a question on upcoming features for a even better integration of Spotify in iOS. I know there are plenty of messages and threads on Spotify BMW integration. My questions however are somewhat different and I haven't found a satisfying answe...

Casual Listener

Hi- I have a question on upcoming features for a even better integration of Spotify in iOS. I know there are plenty of messages and threads on Spotify BMW integration. My questions however are s...

jeremygoh

Community Legend

3152 Views

1 replies

1 likes

  • 3152 Views
  • 1 replies
  • 1 likes

All my music is gone! Help!

okay, so for a long time I've been using Spotify for Windows PC and had no issues. Then at one point i wanted to listen to it on an iPad (a shared iPad) and I think I made a new account. So then I went in there just today and I wanted access to all m...

Casual Listener

okay, so for a long time I've been using Spotify for Windows PC and had no issues. Then at one point i wanted to listen to it on an iPad (a shared iPad) and I think I made a new account. So then I we...

kbrooksc

Community Legend

1265 Views

5 replies

0 likes

  • 1265 Views
  • 5 replies
  • 0 likes