Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
239109 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
120886 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448827 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306142 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?
I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?
Community Legend
5804 Views
13 replies
0 likes
Hello.I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed.I've checked Settings/ Notifications/ Push Notifications/ all toggled "On", ...
Hello. I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed. I've checked Sett...
Community Legend
1686 Views
1 replies
0 likes
Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol
Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol
Community Legend
1048 Views
3 replies
0 likes
Hello, I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop). Now, I can listen to all of the music on the computer, which is cool. ...
Hello, I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop...
Community Legend
589 Views
1 replies
0 likes
I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is there anyway to do it? I'm connected to Wifi
I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is th...
Community Legend
648 Views
1 replies
0 likes
I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song then. I reinstalling spotify and relaunched my list an...
I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song the...
Community Legend
639 Views
3 replies
0 likes
Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, music and radios were all missing. I tried to look on m...
Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, musi...
Community Legend
436 Views
1 replies
0 likes
Hello, I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Canada. As such, I would like to upgrade to premium -- but befor...
Hello, I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Ca...
Community Legend
8108 Views
7 replies
1 likes
i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, why won't they sync??
i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, w...
Community Legend
574 Views
2 replies
0 likes
I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly high data trafic bill. My problem is that the IOS Spo...
I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly hi...
Community Legend
583 Views
1 replies
0 likes
I am having trouble trying to make my local files appear on my iphone. I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-install on both. They are on the same network, i am logged in to both o...
I am having trouble trying to make my local files appear on my iphone. I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-insta...
Community Legend
726 Views
2 replies
0 likes
I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy doesen't it exist then i mean the albums the albums d...
I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy do...
Community Legend
659 Views
3 replies
0 likes
Ok so i am going to a summer camp tomorrow and the bus ride there is 5 hours. I thought it would be nice to have music to listen to. I have my ipod shuffle connected up to my computer, itunes running, and spotify. I did everything it told me and sync...
Ok so i am going to a summer camp tomorrow and the bus ride there is 5 hours. I thought it would be nice to have music to listen to. I have my ipod shuffle connected up to my computer, itunes running...
Community Legend
1295 Views
1 replies
0 likes
I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only reproduce the lists are enabled for offline. What s...
I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago o...
Community Legend
619 Views
2 replies
1 likes
the green arrow to download songs for offline play doesnt appear for any of my songs
the green arrow to download songs for offline play doesnt appear for any of my songs
Community Legend
372 Views
1 replies
0 likes
Hi Can someone help me regarding this I will be most grateful! I restored my iPhone to a new one, 4s, and after that I can not log in to my Spotify Premium via the account. Log in via FB works but only gets me the free version of Spotify. I have trie...
Hi Can someone help me regarding this I will be most grateful! I restored my iPhone to a new one, 4s, and after that I can not log in to my Spotify Premium via the account. Log in via FB works but ...
Community Legend
462 Views
1 replies
0 likes
Why isn't there Indonesia as the option for Spotify Unlimited or Spotify Premium? I am currently in Malaysia and I'm using Spotify Free but I will be going back to Indonesia(I study there) and it frustrates me that I can't use Spotify there? Please h...
Why isn't there Indonesia as the option for Spotify Unlimited or Spotify Premium? I am currently in Malaysia and I'm using Spotify Free but I will be going back to Indonesia(I study there) and it fru...
Community Legend
676 Views
2 replies
0 likes
Hi all, been trying feverish to get last.fm to scrobble through Spotify. Entered username and password in both devices. It doesn´t seem to work as I can´t and don´t see any scrobbling going on. Entered the same information in the Spotify´s Web-Player...
Hi all, been trying feverish to get last.fm to scrobble through Spotify. Entered username and password in both devices. It doesn´t seem to work as I can´t and don´t see any scrobbling goin...
Community Legend
1010 Views
6 replies
0 likes
MY 4th generation ipod will not show up on my computer to sync local files through spotify PLEASE HELP!!!!!!!!!!!!!!!!!!!!!
MY 4th generation ipod will not show up on my computer to sync local files through spotify PLEASE HELP!!!!!!!!!!!!!!!!!!!!!
Community Legend
668 Views
3 replies
0 likes
Las primeras listas pude sincronizarlas sin problema, ahora, una semana después, cada vez que intento sincronizar una lista hay alguna que se queda con una marca roja y no siguen sincronizándose, se detienen ahí. Si actualizo la lista de favoritas e ...
Las primeras listas pude sincronizarlas sin problema, ahora, una semana después, cada vez que intento sincronizar una lista hay alguna que se queda con una marca roja y no siguen sincronizándose, se ...
Community Legend
1071 Views
5 replies
0 likes
