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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30523 Views

40 replies

9 likes

  • 30523 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95107 Views

115 replies

12 likes

Other
  • 95107 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

993 Views

0 replies

0 likes

iOS
  • 993 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293802 Views

60 replies

15 likes

  • 293802 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123731 Views

19 replies

38 likes

  • 123731 Views
  • 19 replies
  • 38 likes

[Bug] AirPlay Causes UI Malfunction

Hi there! So I have found a really annoying sequence of commands that will cause the UI on spotify to dissapear showing only album art, meaning that to do anything like go back to the main screen the app needs to be restarted and it is related to act...

Regular

Hi there!   So I have found a really annoying sequence of commands that will cause the UI on spotify to dissapear showing only album art, meaning that to do anything like go back to the main...

jeremygoh

Community Legend

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

Solved!! Spotify doesn't fit on iPhone 5

Hello,Since I have changed my iPhone 5 LCD screen I have a "screen resolution" problem with the spotify app. You can see the rending here:[URL=http://www.hostingpics.net/viewer.php?id=249754image511.jpg][IMG]http://img11.hostingpics.net/pics/249754im...

Casual Listener

Hello, Since I have changed my iPhone 5 LCD screen I have a "screen resolution" problem with the spotify app. You can see the rending here: [URL=http://www.hostingpics.net/viewer.php?id=249754i...

jeremygoh

Community Legend

1687 Views

5 replies

0 likes

  • 1687 Views
  • 5 replies
  • 0 likes

Excessive data usage completely disgusted.

I have over a 1000$ in data overages because spotify is somehow using my data even when I'm not using it. I've been looking to see where all of my data has gone I usually use 7gb maximum per month. Spotify has used as much as 4.5 gbs in an hour liste...

Casual Listener

I have over a 1000$ in data overages because spotify is somehow using my data even when I'm not using it. I've been looking to see where all of my data has gone I usually use 7gb maximum per month. S...

Rodrigo

Community Legend

1507 Views

2 replies

2 likes

  • 1507 Views
  • 2 replies
  • 2 likes

Limited Spotify on mini iPad

I've recently got a mini iPad (great) but my favourite app - Spotify - is limited in functionality in comparison with the version on my iPhone (bad and frustrating). Two key things I'm missing:- No browse choices beyond Spotify playlists e.g I cannot...

Newbie

I've recently got a mini iPad (great) but my favourite app - Spotify - is limited in functionality in comparison with the version on my iPhone (bad and frustrating). Two key things I'm missing: - ...

Rodrigo

Community Legend

1874 Views

1 replies

0 likes

Help me!
  • 1874 Views
  • 1 replies
  • 0 likes

App stops responding after 3 searches

I searched for songs to play in a queue, added a couple to it, went to add another and now the app is not responding to touch events. I'm using the latest iOS version for my iPad 2 (Spotify 1.41.14). Seems it was already reported: https://community.s...

Regular

I searched for songs to play in a queue, added a couple to it, went to add another and now the app is not responding to touch events. I'm using the latest iOS version for my iPad 2 (Spotify 1.41.14)....

la_sonne

Newbie

4573 Views

31 replies

1 likes

  • 4573 Views
  • 31 replies
  • 1 likes

fix your sh*t spotify

no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features. fix your sh*t, or lose business. pretty pathetic effort for a paid for service

Newbie

no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features.   fix your sh*t, or lose business. pretty patheti...

MattSuda

Spotify Star

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

unable to login on ipad with username

created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but to no avail. Any ideas?

Casual Listener

created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but t...

MattSuda

Spotify Star

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Can't sign up

I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO SIGN UP. Doesn't make sense. But somehow it actually...

Casual Listener

I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO...

MattSuda

Spotify Star

1742 Views

1 replies

1 likes

  • 1742 Views
  • 1 replies
  • 1 likes

Push Notification Data/ Activity Log iOS

Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone?

Newbie

Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone? 

MattSuda

Spotify Star

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

explain pls....

Once I put the song on a play list or yo my music does it use data every time I listen to it?

Newbie

Once I put the song on a play list or yo my music does it use data every time I listen to it?

MattSuda

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Difference between "qualité du streaming" and "synchroniser la qualité"

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me

Newbie

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me 🙂

adisib

Community Legend

731 Views

1 replies

0 likes

quality
  • 731 Views
  • 1 replies
  • 0 likes

Spotify Connect to Home Entertainment Sys Receiver (Pioneer VSX 43) through Apple AirPlay

1. Receiver and Apple device on same wireless network. 2. Receiver is Spotify-ready. Firmware up-to-date. 3. Stream music on Iphone/Pad. 4. Pull up Airplay from bottom of screen. 5. Select the wireless network receiver is on. or, to more easily contr...

Regular

1.  Receiver and Apple device on same wireless network.   2.  Receiver is Spotify-ready.  Firmware up-to-date.   3.  Stream music on Iphone/Pad.   4.  Pu...

psychosurf

Regular

988 Views

2 replies

0 likes

  • 988 Views
  • 2 replies
  • 0 likes

Iphone Spotify stuck on play

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't remember how it was resolved. If I can't sort it out ...

Casual Listener

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't re...

Brent_Hogwell

Casual Listener

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes

Got a new iPhone 5, now I don't have premium anymore?

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logged on. So I thought deleting the app from my old ph...

Casual Listener

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logg...

nikkiadeveye

Casual Listener

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes

Not receiving updated playlist notifications for one playlist

When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of the playlists I subscribe is updated. This only seems t...

Newbie

When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of...

jeremygoh

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Unable to connect

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it just says "connecting". I have rebooted my router ...

Regular

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it...

Gsybloke

Regular

1355 Views

6 replies

0 likes

iOS 7.1.2
  • 1355 Views
  • 6 replies
  • 0 likes

ipod touch playlists stop online and offline

We have been having consistent issues with our playlists both online and offline just stopping. The offline program will play about 6 songs and then just stop. The online playlist will only play about two songs and then stop. Any suggestions? We have...

Casual Listener

We have been having consistent issues with our playlists both online and offline just stopping.  The offline program will play about 6 songs and then just stop.  The online playlist will on...

jeremygoh

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Won't Let Me Search in iPad

Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will cancel my account if it is not resolved quickly.

Casual Listener

Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will canc...

jeremygoh

Community Legend

4077 Views

18 replies

2 likes

  • 4077 Views
  • 18 replies
  • 2 likes

Cannot log on, I'm in Denmark.

I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months help??

Newbie

I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months he...

jeremygoh

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes