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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44878 Views

45 replies

10 likes

  • 44878 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111023 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1858 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302709 Views

62 replies

16 likes

  • 302709 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128566 Views

19 replies

38 likes

  • 128566 Views
  • 19 replies
  • 38 likes

My information disappeared after downloading the app on my macbook

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, music and radios were all missing. I tried to look on m...

Newbie

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, musi...

jeremygoh

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Spotify Mobile for Canadian Users??

Hello, I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Canada. As such, I would like to upgrade to premium -- but befor...

Newbie

Hello,   I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Ca...

jeremygoh

Community Legend

8069 Views

7 replies

1 likes

  • 8069 Views
  • 7 replies
  • 1 likes

I'm having issues syncing playlists

i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, why won't they sync??

Casual Listener

i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, w...

jeremygoh

Community Legend

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Repeated message about Mobile Data being off

I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly high data trafic bill. My problem is that the IOS Spo...

Casual Listener

I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly hi...

jeremygoh

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

iPhone not appearing in devices

I am having trouble trying to make my local files appear on my iphone. I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-install on both. They are on the same network, i am logged in to both o...

Regular

I am having trouble trying to make my local files appear on my iphone.   I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-insta...

jeremygoh

Community Legend

715 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Album problem

I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy doesen't it exist then i mean the albums the albums d...

Casual Listener

I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy do...

jeremygoh

Community Legend

643 Views

3 replies

0 likes

  • 643 Views
  • 3 replies
  • 0 likes

Problems syncing playlists onto ipod shuffle.

Ok so i am going to a summer camp tomorrow and the bus ride there is 5 hours. I thought it would be nice to have music to listen to. I have my ipod shuffle connected up to my computer, itunes running, and spotify. I did everything it told me and sync...

Casual Listener

Ok so i am going to a summer camp tomorrow and the bus ride there is 5 hours. I thought it would be nice to have music to listen to. I have my ipod shuffle connected up to my computer, itunes running...

jeremygoh

Community Legend

1279 Views

1 replies

0 likes

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  • 1 replies
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I only can reproduce my Premium Spotify conected to wifi!!! Please!!!

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only reproduce the lists are enabled for offline. What s...

Newbie

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago o...

jeremygoh

Community Legend

612 Views

2 replies

1 likes

  • 612 Views
  • 2 replies
  • 1 likes

not sync the songs in offline mode with iPhone 5

the green arrow to download songs for offline play doesnt appear for any of my songs

Newbie

the green arrow to download songs for offline play doesnt appear for any of my songs

jeremygoh

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

spotify login fail after restore of iphone

Hi Can someone help me regarding this I will be most grateful! I restored my iPhone to a new one, 4s, and after that I can not log in to my Spotify Premium via the account. Log in via FB works but only gets me the free version of Spotify. I have trie...

Casual Listener

Hi Can someone help me regarding this I will be most grateful! I restored my iPhone to a new one, 4s, and after that I can not log in to my Spotify Premium via the account. Log in via FB works but ...

jeremygoh

Community Legend

451 Views

1 replies

0 likes

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  • 1 replies
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Spotify

Why isn't there Indonesia as the option for Spotify Unlimited or Spotify Premium? I am currently in Malaysia and I'm using Spotify Free but I will be going back to Indonesia(I study there) and it frustrates me that I can't use Spotify there? Please h...

Casual Listener

Why isn't there Indonesia as the option for Spotify Unlimited or Spotify Premium? I am currently in Malaysia and I'm using Spotify Free but I will be going back to Indonesia(I study there) and it fru...

jeremygoh

Community Legend

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Can´t get last.fm to scrobble (Ipad2 & Iphone4s)

Hi all, been trying feverish to get last.fm to scrobble through Spotify. Entered username and password in both devices. It doesn´t seem to work as I can´t and don´t see any scrobbling going on. Entered the same information in the Spotify´s Web-Player...

Casual Listener

Hi all,   been trying feverish to get last.fm to scrobble through Spotify. Entered username and password in both devices. It doesn´t seem to work as I can´t and don´t see any scrobbling goin...

jeremygoh

Community Legend

970 Views

6 replies

0 likes

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  • 0 likes

IPOD 4TH GENERATION WONT SHOW UP IN DEVICES

MY 4th generation ipod will not show up on my computer to sync local files through spotify PLEASE HELP!!!!!!!!!!!!!!!!!!!!!

Casual Listener

MY 4th generation ipod will not show up on my computer to sync local files through spotify  PLEASE HELP!!!!!!!!!!!!!!!!!!!!!

jeremygoh

Community Legend

654 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Problemas para sincronizar

Las primeras listas pude sincronizarlas sin problema, ahora, una semana después, cada vez que intento sincronizar una lista hay alguna que se queda con una marca roja y no siguen sincronizándose, se detienen ahí. Si actualizo la lista de favoritas e ...

Visitor

Las primeras listas pude sincronizarlas sin problema, ahora, una semana después, cada vez que intento sincronizar una lista hay alguna que se queda con una marca roja y no siguen sincronizándose, se ...

jeremygoh

Community Legend

1039 Views

5 replies

0 likes

  • 1039 Views
  • 5 replies
  • 0 likes

Paying for someone else's account

I'm paying for my friend Katy Gillespie's premium account after using the auto log into Facebook button (despite Katy not being logged in on my phone at the time). Please can I have this cancelled and refunded? I want my own account to be premium but...

Regular

I'm paying for my friend Katy Gillespie's premium account after using the auto log into Facebook button (despite Katy not being logged in on my phone at the time). Please can I have this cancelled an...

jeremygoh

Community Legend

1243 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Problems downloading playlists

After a thorough search through the forums I have followed all the advice but am still having problems. I would be hugely grateful if someone could point me in the right direction. I have used a template I found in a previous (old) thread to explain:...

Visitor

After a thorough search through the forums I have followed all the advice but am still having problems. I would be hugely grateful if someone could point me in the right direction. I have used a temp...

jeremygoh

Community Legend

10169 Views

12 replies

0 likes

Playlist download problem
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  • 0 likes

Solved!! Problem: Bad performance and battery drain

Hi Spotify.Since the last update to version 1.2.0.3344 I got some huge problems with the spotify-app for iOS.The app needs several seconds to respond to my inputs. Also my iPhone gets real hot and the battery drain is insane. Approximately I loose at...

Casual Listener

Hi Spotify. Since the last update to version 1.2.0.3344 I got some huge problems with the spotify-app for iOS. The app needs several seconds to respond to my inputs. Also my iPhone gets real hot an...

jeremygoh

Community Legend

11237 Views

9 replies

3 likes

  • 11237 Views
  • 9 replies
  • 3 likes

Spotify open (but not playing) on a connected device changes song

This issue is between iOS and Android, but the problem surfaces in iOS. I have an old Android device (Droid Incredible running an outdated version of CyanogenMod with the latest Spotify app) at home- as an old device, its entire purpose is as my home...

Newbie

This issue is between iOS and Android, but the problem surfaces in iOS.   I have an old Android device (Droid Incredible running an outdated version of CyanogenMod with the latest Spotify ap...

jeremygoh

Community Legend

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Sync spotify playlist in iphone5

Is it possible to create a playlist in iTunes with songs from a playlist of Spotofi?

Newbie

Is it possible to create a playlist in iTunes with songs from a playlist of Spotofi?

jeremygoh

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes