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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139923 Views

503 replies

108 likes

  • 139923 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98239 Views

19 replies

38 likes

  • 98239 Views
  • 19 replies
  • 38 likes

Solved!! Does Spotify prefer sync'd tracks over streaming even when connected to a network?

Disclaimer: I am posting here because I use the iOS version of Spotify and it didn't seem like there was a general FAQ forum. So I am curious. I don't let Spotify use my cellular network so that I can keep my data down. Instead I simply sync my favou...

Music Fan

Disclaimer: I am posting here because I use the iOS version of Spotify and it didn't seem like there was a general FAQ forum.   So I am curious. I don't let Spotify use my cellular network s...

DanHazard

Music Fan

1047 Views

2 replies

0 likes

  • 1047 Views
  • 2 replies
  • 0 likes

Release Notes - Spotify for iOS 1.4.0

iOS Release Notes What's new in version 1.4.0 New: You can now view and control your Play Queue. (iPhone) New: To avoid duplicates, we'll ask you to confirm if you add a song to a playlist twice. (iPhone) New: Say hello to sorting and filtering in Yo...

Spotify Legend

iOS Release Notes What's new in version 1.4.0 New: You can now view and control your Play Queue. (iPhone) New: To avoid duplicates, we'll ask you to confirm if you add a song to a playli...

Goodman

Spotify Legend

13144 Views

101 replies

0 likes

1.4.0
iOS
Release Notes
  • 13144 Views
  • 101 replies
  • 0 likes

Spotify Premium is not working on my iPhone 5s

Hi I already tried delete and reinstall. Log in and then log out all those methods mentioned from previous comments. When I check my account from Spotify, it appeared to be "free"; and when I clicked on Premium it is asking me to pay $12 something bu...

Regular

Hi I already tried delete and reinstall. Log in and then log out all those methods mentioned from previous comments. When I check my account from Spotify, it appeared to be "free"; and when I clicked...

Kayumihama

Regular

1264 Views

7 replies

0 likes

  • 1264 Views
  • 7 replies
  • 0 likes

Wtf

I found a bug and I'd like to help spotify out by submitting it. 1: there is no obvious way to do in the app. 2: going to "help->solutions->tech support->report an error or bug-> iOS" on the desktop website does absolutely NOTHING. On the last step y...

Casual Listener

I found a bug and I'd like to help spotify out by submitting it. 1: there is no obvious way to do in the app. 2: going to "help->solutions->tech support->report an error or bug-> iOS...

jeremygoh

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Car Function

Hello all, I am using the Spotify app in my Car, I'd like to have the option that the device will not go into standby Mode unless I have quit.In the past I used CarTunes for local files which gave the opportunity to switch such a function.

Casual Listener

Hello all, I am using the Spotify app in my Car, I'd like to have the option that the device will not go into standby Mode unless I have quit. In the past I used CarTunes for local files which g...

jeremygoh

Community Legend

701 Views

3 replies

0 likes

  • 701 Views
  • 3 replies
  • 0 likes

Playlist

Whenever I play a playlist on spotify it always plays other songs that are not in my playlist but are related to the songs that are. Is there a setting that I can choose that only plays songs in my playlist and not related songs?

Newbie

Whenever I play a playlist on spotify it always plays other songs that are not in my playlist but are related to the songs that are. Is there a setting that I can choose that only plays songs in my p...

jeremygoh

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

iPhone saved songs not showing up on desktop client.

I just noticed that many of the songs I've been saving while using the iPhone app, are not showing up on the Spotify application on my Mac. Any ideas?

Regular

I just noticed that many of the songs I've been saving while using the iPhone app, are not showing up on the Spotify application on my Mac.  Any ideas?

jeremygoh

Community Legend

972 Views

1 replies

0 likes

  • 972 Views
  • 1 replies
  • 0 likes

Stops playing after a few seconds

When I'm listening to Spotify it plays for about 10-15 seconds and then stops. The screen shows the timer still moving along like it is still playing but there is no sound. This happens every time I play a song and it doesn't matter if I have full wi...

Visitor

When I'm listening to Spotify it plays for about 10-15 seconds and then stops. The screen shows the timer still moving along like it is still playing but there is no sound. This happens every time I ...

jeremygoh

Community Legend

1669 Views

1 replies

0 likes

  • 1669 Views
  • 1 replies
  • 0 likes

Audio Problems

Dear All, I'm having problems with the Spotify Audio.I use Air Play mode by connecting both cars and in Home. Unfortunately, I always feel at the beginning of the song loud and after about a second shot goes low. In addition, the reproduction Gapless...

Casual Listener

Dear All,   I'm having problems with the Spotify Audio. I use Air Play mode by connecting both cars and in Home. Unfortunately, I always feel at the beginning of the song loud and after abo...

jeremygoh

Community Legend

807 Views

5 replies

0 likes

  • 807 Views
  • 5 replies
  • 0 likes

Left panel freezes after adding song to playlist Opciones

Hi everyone, I have an annoying bug on my iPad mini retina : I use the search function to add a song to a playlist, then when I found it I add it from the left panel of spotify (the one with top hits, titles...). It works, but then when I do a new se...

Casual Listener

Hi everyone, I have an annoying bug on my iPad mini retina : I use the search function to add a song to a playlist, then when I found it I add it from the left panel of spotify (the one with top hits...

jeremygoh

Community Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Siri eyes free doesn't work with Spotify

Just had siri eyes free installed in my 2014 honda accord. It works well except when spotify is open, which is most of the time. When I press the button on my steering wheel to activate siri, it never activates. It pauses spotify briefly and then it ...

Newbie

Just had siri eyes free installed in my 2014 honda accord. It works well except when spotify is open, which is most of the time. When I press the button on my steering wheel to activate siri, it neve...

jeremygoh

Community Legend

1287 Views

2 replies

1 likes

  • 1287 Views
  • 2 replies
  • 1 likes

Play que problems

-Open Spotify-Open search and search for anything-Starts à song from result from search-Set a song in queNow im unable to play other track from search result. I can do a new search but still unable to play anything from search result.Plenas help, thi...

Casual Listener

-Open Spotify -Open search and search for anything -Starts à song from result from search -Set a song in que Now im unable to play other track from search result. I can do a new search but stil...

jeremygoh

Community Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

My synchronisation icon (my albums area) turned grey, why ?

Hello Community, My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ? Thanks for your help, A french user,Xavier

Newbie

Hello Community,   My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ?   Thanks for your help, A...

jeremygoh

Community Legend

799 Views

1 replies

0 likes

Albums
synchronisation
  • 799 Views
  • 1 replies
  • 0 likes

Search bug

I have tried to search for songs by using the search option in spotify. (iPhone 5) But when i tap on the suggestions that pops up, the app restarts and goes back to my main screen on the phone. Everytime i do this, it does the same. Please do somethi...

Newbie

I have tried to search for songs by using the search option in spotify. (iPhone 5) But when i tap on the suggestions that pops up, the app restarts and goes back to my main screen on the phone. Every...

jeremygoh

Community Legend

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

Genre browsing

A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.

Casual Listener

A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.

jeremygoh

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Syncing and offline issue

Hi, My iphone will not sync or d/l any tracks so they're available offline. Now all the tracks that were previsouly available offline no longer are either. I have over 2gb of space on my phone. Thanks

Newbie

Hi,    My iphone will not sync or d/l any tracks so they're available offline. Now all the tracks that were previsouly available offline no longer are either. I have over 2gb of space o...

jeremygoh

Community Legend

480 Views

3 replies

0 likes

  • 480 Views
  • 3 replies
  • 0 likes

Playlist I didn't create

A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of music says I created this list of music I don't lis...

Newbie

A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of ...

jeremygoh

Community Legend

3048 Views

2 replies

0 likes

  • 3048 Views
  • 2 replies
  • 0 likes

Not working outside of my house

So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN.But when I come to my company, we also have WLAN there, it will pl...

Regular

So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN. But when I co...

jeremygoh

Community Legend

4871 Views

6 replies

0 likes

  • 4871 Views
  • 6 replies
  • 0 likes

Unable to use filtering/sorting feature

I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is the issue, but I have friends that are able to use it...

Newbie

I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is th...

becohen08

Casual Listener

1173 Views

3 replies

0 likes

filtering
sorting
  • 1173 Views
  • 3 replies
  • 0 likes