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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243667 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127520 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3086 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308474 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132541 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

7 day free trial

Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)

Newbie

Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)

kbrooksc

Community Legend

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Local Files Playlist Missing

Hi, I have an iphone 4 and I had a local files playlist and now it is gone. When I go to the computer desktop for Spotify, it is gone as well. Is there any way to retrieve this other than getting the local files?

Newbie

Hi, I have an iphone 4 and I had a local files playlist and now it is gone. When I go to the computer desktop for Spotify, it is gone as well. Is there any way to retrieve this other than getting...

user-removed

Not applicable

605 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Your Music - not on ipad? WTF?!

Who did come up with that brilliant idea to leave Your Music out from the ipad version? Amateurs ....

Regular

Who did come up with that brilliant idea to leave Your Music out from the ipad version? Amateurs ....

user-removed

Not applicable

686 Views

1 replies

0 likes

Ipad yourmusic
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  • 1 replies
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[CRASHING] Spotify crash while playing local files, iPhone 5S

Situation: iPhone 5S, IOS 7.1.2, Spotify v1.6.0.1746, Full battery, 2GB of free memory. I have an off-line playlist, 134 songs long. Some of the songs are local files (mp3) I bought at other vendor's. Problem: Spotify crashes when trying to play one ...

Newbie

Situation: iPhone 5S, IOS 7.1.2, Spotify v1.6.0.1746, Full battery, 2GB of free memory. I have an off-line playlist, 134 songs long. Some of the songs are local files (mp3) I bought at other vend...

AsherMusic

Regular

1093 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to delete songs from library?

I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and synced them to my phone. However I recently just g...

Regular

I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and...

AlexandarPierce

Newbie

6304 Views

6 replies

0 likes

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Solved!! Missing the Discover tab on iPad but it's there on iPhone

Good morning! I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again. I have the Discover feature on my iPhone, Mac and web version of spotify but not on the iPad... I gather from reading other post...

Casual Listener

Good morning!   I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again.   I have the Discover feature on my iPhone, Mac and web v...

Garrard

Newbie

13936 Views

14 replies

10 likes

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  • 14 replies
  • 10 likes

SYNC Music

Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks

Newbie

Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks

kbrooksc

Community Legend

541 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iphone 5s won't play local files.

So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar. I just went from a 4s to 5s and now the 5s won't play local files but the 4s is fine.

Newbie

So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar.  I just went from a 4s to 5s and now the 5s won't play local files but the 4s ...

Adro87

Casual Listener

7561 Views

14 replies

1 likes

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  • 14 replies
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iOS 7.1.2 Cannot select user after selected to send music

Hi, I want to send music to one of my friends from my iPhone. What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - Then I select 'Send to... - Now I get an interface with a searchbutton to search for...

Newbie

Hi,   I want to send music to one of my friends from my iPhone.   What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - ...

jeremygoh

Community Legend

537 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

IPAD - latest version -- constant crash

I am a premium user. I put together a fairly high-end system to connect my iPad into my home entertainment system. Having done that, I can't get Spotify to run for more than 5 minutes on my iPad.Very frustrated.I will not renew my service if this is ...

Casual Listener

I am a premium user.  I put together a fairly high-end system to connect my iPad into my home entertainment system.  Having done that, I can't get Spotify to run for more than 5 minutes on ...

jeremygoh

Community Legend

597 Views

1 replies

0 likes

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  • 1 replies
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App crashes when attempting log in.

I looked but couldn't find an identical problem on the forums. Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with Facebook, the phone jumps to the Facebook app as if to authenticate...

Casual Listener

I looked but couldn't find an identical problem on the forums.   Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with ...

kbrooksc

Community Legend

756 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Won't let me upgrade to premium even though I've been charged 3 times!

Hi guys - hope you can help me1I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on both my computer and mobile (and it still will not all...

Casual Listener

Hi guys - hope you can help me1 I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on...

kbrooksc

Community Legend

3186 Views

5 replies

0 likes

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  • 5 replies
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Version 1.6.0

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

Music Fan

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

kbrooksc

Community Legend

627 Views

1 replies

0 likes

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  • 1 replies
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My song offline limit seems to be a little over 3,000, not 10,000 why??

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I try to download a song past that it won't download i...

Regular

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I t...

dinomight

Spotify Star

619 Views

1 replies

1 likes

  • 619 Views
  • 1 replies
  • 1 likes

Solved!! Spotify deleting and swapping songs randomly

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first time this has happened, and it happens both on my iPh...

Newbie

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first ti...

Peter__

Community Legend

4650 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify freezes at loading screen on Iphone 3

I recently updated the spotify app but it won't load. It just freezes on the loading screen Any ideas? (my ios version was also updated) Thanks

Casual Listener

I recently updated the spotify app but it won't load. It just freezes on the loading screen  Any ideas? (my ios version was also updated)    Thanks

jpmarques19

Casual Listener

744 Views

1 replies

0 likes

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  • 1 replies
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Metadata not updating over bluetooth

I've got an iPhone 5 on iOS 7.1.2 running Spotify iOS 1.6.0.1746. My phone is paired via bluetooth to the stock MyLink radio in my 2013 Chevy Volt. Quite often the metadata will stop updating. I can still jump between tracks and the time bar across t...

Regular

I've got an iPhone 5 on iOS 7.1.2 running Spotify iOS 1.6.0.1746.  My phone is paired via bluetooth to the stock MyLink radio in my 2013 Chevy Volt.  Quite often the metadata will stop upda...

thorra

Newbie

1854 Views

2 replies

0 likes

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  • 2 replies
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Solved!! [Bug] [iOS] [iPhone] now playing bar hides playlist items

Hello everyone I think I've got a bug on iOS. I try to be as detailed as possible. So technical information is as follows: Device: iPhone 5C (ME499DN/A OS: iOS 7.1.2 (11D257) Spotify: 1.4.1.4 Bug description: If you play a song a small bar appears on...

Casual Listener

Hello everyone 😃   I think I've got a bug on iOS. I try to be as detailed as possible. So technical information is as follows:   Device: iPhone 5C (ME499DN/A OS: iOS 7.1.2 (11D25...

anruid

Casual Listener

6380 Views

8 replies

0 likes

bug
hidden
iOS
iphone
Now playing
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Bugs on 1.5.0.2728 on iPhone

First, let me say thanks to Spotify for introducing the equalizer. IT appears to work well and is useful, especially when playing Spotify through a car sound system. I'm disappointed to say there are still some very annoying bugs remaining in Spotify...

Regular

First, let me say thanks to Spotify for introducing the equalizer.  IT appears to work well and is useful, especially when playing Spotify through a car sound system. I'm disappointed to ...

jfbear

Regular

1297 Views

2 replies

0 likes

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  • 2 replies
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IN ARTISTS PREMIUM my albums dont show up any more

Hi in my Artist section on my iphone the albums dont show up any more its just a list of songs. Im wondering if someone can please help me out with how to fix this im not sure if i have done something wrong. please help

Regular

Hi in my Artist section on my iphone the albums dont show up any more its just a list of songs. Im wondering if someone can please help me out with how to fix this im not sure if i have done  so...

12152767619

Regular

1876 Views

10 replies

0 likes

  • 1876 Views
  • 10 replies
  • 0 likes