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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233928 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115498 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2475 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304385 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129988 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Offline mode sync error

I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.

Casual Listener

I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.

Mrcek12

Casual Listener

696 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Display/Search option inside own music/playlists

Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist and then .... then what? I simply can not find an op...

Casual Listener

Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist...

CB89

Casual Listener

842 Views

2 replies

0 likes

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spotify made iphone reboot

i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.

Casual Listener

i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.

jeremygoh

Community Legend

1567 Views

7 replies

0 likes

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Problems with free shuffle play on iphone

Hi, I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the 'shuffle play button', however no matter what artist, playlist ...

Newbie

Hi,   I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the '...

jeremygoh

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Adieu buggy premium account

Read a zillion threads here (including the big ios offline issue - stickie) to no avail.Been premium for a few months.A few times spotify crashed on iphone and logs you out. When moments later you log back in, all playlists are there, available offli...

Casual Listener

Read a zillion threads here (including the big ios offline issue - stickie) to no avail. Been premium for a few months. A few times spotify crashed on iphone and logs you out. When moments later yo...

jeremygoh

Community Legend

674 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Songs will not play

Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop again. Does it on all songs regardless of online/o...

Regular

Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop...

pegeseus

Casual Listener

5576 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Account

I upgraded to premium. Why am I still on the free trial?

Newbie

I upgraded to premium. Why am I still on the free trial?

kbrooksc

Community Legend

528 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Discover recommendations not based on followed users

On my iPhone spotify app, on the discover tab----&gt;<br>I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does not fix it. I haven't found this issue reported on spotify or the rest o...

Music Fan

On my iPhone spotify app, on the discover tab----&amp;gt;&lt;br&gt;I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does...

Davemcq

Music Fan

1201 Views

3 replies

0 likes

follow
iphone
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How to get premium if you live in Canada?

I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?

Visitor

I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?

jeremygoh

Community Legend

5770 Views

13 replies

0 likes

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  • 13 replies
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iOS Push Notifications Not Received

Hello.I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed.I've checked Settings/ Notifications/ Push Notifications/ all toggled "On", ...

Regular

Hello. I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed. I've checked Sett...

jeremygoh

Community Legend

1678 Views

1 replies

0 likes

apple
Apple iPhone app
iphone 5
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Discover option doesnt work!! Why??

Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol

Casual Listener

Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol

jeremygoh

Community Legend

1038 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Listening to my computer's local files on my mobile app

Hello, I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop). Now, I can listen to all of the music on the computer, which is cool. ...

Newbie

Hello,    I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop...

jeremygoh

Community Legend

583 Views

1 replies

0 likes

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  • 1 replies
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How to Sync updated play list with Wifi

I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is there anyway to do it? I'm connected to Wifi

Newbie

I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is th...

jeremygoh

Community Legend

647 Views

1 replies

0 likes

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  • 1 replies
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Iphone 5

I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song then. I reinstalling spotify and relaunched my list an...

Music Fan

I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song the...

jeremygoh

Community Legend

630 Views

3 replies

0 likes

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My information disappeared after downloading the app on my macbook

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, music and radios were all missing. I tried to look on m...

Newbie

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, musi...

jeremygoh

Community Legend

430 Views

1 replies

0 likes

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Spotify Mobile for Canadian Users??

Hello, I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Canada. As such, I would like to upgrade to premium -- but befor...

Newbie

Hello,   I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Ca...

jeremygoh

Community Legend

8085 Views

7 replies

1 likes

  • 8085 Views
  • 7 replies
  • 1 likes

I'm having issues syncing playlists

i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, why won't they sync??

Casual Listener

i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, w...

jeremygoh

Community Legend

571 Views

2 replies

0 likes

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  • 2 replies
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Repeated message about Mobile Data being off

I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly high data trafic bill. My problem is that the IOS Spo...

Casual Listener

I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly hi...

jeremygoh

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

iPhone not appearing in devices

I am having trouble trying to make my local files appear on my iphone. I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-install on both. They are on the same network, i am logged in to both o...

Regular

I am having trouble trying to make my local files appear on my iphone.   I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-insta...

jeremygoh

Community Legend

723 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Album problem

I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy doesen't it exist then i mean the albums the albums d...

Casual Listener

I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy do...

jeremygoh

Community Legend

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes