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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

  • 37101 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299106 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125796 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How to get premium if you live in Canada?

I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?

Visitor

I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?

jeremygoh

Community Legend

5607 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

iOS Push Notifications Not Received

Hello.I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed.I've checked Settings/ Notifications/ Push Notifications/ all toggled "On", ...

Regular

Hello. I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed. I've checked Sett...

jeremygoh

Community Legend

1652 Views

1 replies

0 likes

apple
Apple iPhone app
iphone 5
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Discover option doesnt work!! Why??

Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol

Casual Listener

Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol

jeremygoh

Community Legend

967 Views

3 replies

0 likes

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  • 3 replies
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Listening to my computer's local files on my mobile app

Hello, I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop). Now, I can listen to all of the music on the computer, which is cool. ...

Newbie

Hello,    I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop...

jeremygoh

Community Legend

566 Views

1 replies

0 likes

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  • 1 replies
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How to Sync updated play list with Wifi

I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is there anyway to do it? I'm connected to Wifi

Newbie

I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is th...

jeremygoh

Community Legend

637 Views

1 replies

0 likes

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  • 1 replies
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Iphone 5

I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song then. I reinstalling spotify and relaunched my list an...

Music Fan

I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song the...

jeremygoh

Community Legend

611 Views

3 replies

0 likes

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My information disappeared after downloading the app on my macbook

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, music and radios were all missing. I tried to look on m...

Newbie

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, musi...

jeremygoh

Community Legend

419 Views

1 replies

0 likes

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Spotify Mobile for Canadian Users??

Hello, I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Canada. As such, I would like to upgrade to premium -- but befor...

Newbie

Hello,   I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Ca...

jeremygoh

Community Legend

8059 Views

7 replies

1 likes

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I'm having issues syncing playlists

i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, why won't they sync??

Casual Listener

i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, w...

jeremygoh

Community Legend

555 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Repeated message about Mobile Data being off

I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly high data trafic bill. My problem is that the IOS Spo...

Casual Listener

I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly hi...

jeremygoh

Community Legend

558 Views

1 replies

0 likes

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  • 1 replies
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iPhone not appearing in devices

I am having trouble trying to make my local files appear on my iphone. I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-install on both. They are on the same network, i am logged in to both o...

Regular

I am having trouble trying to make my local files appear on my iphone.   I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-insta...

jeremygoh

Community Legend

706 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Album problem

I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy doesen't it exist then i mean the albums the albums d...

Casual Listener

I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy do...

jeremygoh

Community Legend

626 Views

3 replies

0 likes

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  • 3 replies
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Problems syncing playlists onto ipod shuffle.

Ok so i am going to a summer camp tomorrow and the bus ride there is 5 hours. I thought it would be nice to have music to listen to. I have my ipod shuffle connected up to my computer, itunes running, and spotify. I did everything it told me and sync...

Casual Listener

Ok so i am going to a summer camp tomorrow and the bus ride there is 5 hours. I thought it would be nice to have music to listen to. I have my ipod shuffle connected up to my computer, itunes running...

jeremygoh

Community Legend

1264 Views

1 replies

0 likes

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  • 1 replies
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I only can reproduce my Premium Spotify conected to wifi!!! Please!!!

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only reproduce the lists are enabled for offline. What s...

Newbie

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago o...

jeremygoh

Community Legend

589 Views

2 replies

1 likes

  • 589 Views
  • 2 replies
  • 1 likes

not sync the songs in offline mode with iPhone 5

the green arrow to download songs for offline play doesnt appear for any of my songs

Newbie

the green arrow to download songs for offline play doesnt appear for any of my songs

jeremygoh

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

spotify login fail after restore of iphone

Hi Can someone help me regarding this I will be most grateful! I restored my iPhone to a new one, 4s, and after that I can not log in to my Spotify Premium via the account. Log in via FB works but only gets me the free version of Spotify. I have trie...

Casual Listener

Hi Can someone help me regarding this I will be most grateful! I restored my iPhone to a new one, 4s, and after that I can not log in to my Spotify Premium via the account. Log in via FB works but ...

jeremygoh

Community Legend

438 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify

Why isn't there Indonesia as the option for Spotify Unlimited or Spotify Premium? I am currently in Malaysia and I'm using Spotify Free but I will be going back to Indonesia(I study there) and it frustrates me that I can't use Spotify there? Please h...

Casual Listener

Why isn't there Indonesia as the option for Spotify Unlimited or Spotify Premium? I am currently in Malaysia and I'm using Spotify Free but I will be going back to Indonesia(I study there) and it fru...

jeremygoh

Community Legend

613 Views

2 replies

0 likes

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  • 2 replies
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Can´t get last.fm to scrobble (Ipad2 & Iphone4s)

Hi all, been trying feverish to get last.fm to scrobble through Spotify. Entered username and password in both devices. It doesn´t seem to work as I can´t and don´t see any scrobbling going on. Entered the same information in the Spotify´s Web-Player...

Casual Listener

Hi all,   been trying feverish to get last.fm to scrobble through Spotify. Entered username and password in both devices. It doesn´t seem to work as I can´t and don´t see any scrobbling goin...

jeremygoh

Community Legend

942 Views

6 replies

0 likes

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  • 6 replies
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IPOD 4TH GENERATION WONT SHOW UP IN DEVICES

MY 4th generation ipod will not show up on my computer to sync local files through spotify PLEASE HELP!!!!!!!!!!!!!!!!!!!!!

Casual Listener

MY 4th generation ipod will not show up on my computer to sync local files through spotify  PLEASE HELP!!!!!!!!!!!!!!!!!!!!!

jeremygoh

Community Legend

631 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Problemas para sincronizar

Las primeras listas pude sincronizarlas sin problema, ahora, una semana después, cada vez que intento sincronizar una lista hay alguna que se queda con una marca roja y no siguen sincronizándose, se detienen ahí. Si actualizo la lista de favoritas e ...

Visitor

Las primeras listas pude sincronizarlas sin problema, ahora, una semana después, cada vez que intento sincronizar una lista hay alguna que se queda con una marca roja y no siguen sincronizándose, se ...

jeremygoh

Community Legend

1014 Views

5 replies

0 likes

  • 1014 Views
  • 5 replies
  • 0 likes