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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30721 Views

40 replies

9 likes

  • 30721 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95444 Views

115 replies

12 likes

Other
  • 95444 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293867 Views

60 replies

15 likes

  • 293867 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123781 Views

19 replies

38 likes

  • 123781 Views
  • 19 replies
  • 38 likes

not sync the songs in offline mode with iPhone 5

the green arrow to download songs for offline play doesnt appear for any of my songs

Newbie

the green arrow to download songs for offline play doesnt appear for any of my songs

jeremygoh

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

spotify login fail after restore of iphone

Hi Can someone help me regarding this I will be most grateful! I restored my iPhone to a new one, 4s, and after that I can not log in to my Spotify Premium via the account. Log in via FB works but only gets me the free version of Spotify. I have trie...

Casual Listener

Hi Can someone help me regarding this I will be most grateful! I restored my iPhone to a new one, 4s, and after that I can not log in to my Spotify Premium via the account. Log in via FB works but ...

jeremygoh

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Spotify

Why isn't there Indonesia as the option for Spotify Unlimited or Spotify Premium? I am currently in Malaysia and I'm using Spotify Free but I will be going back to Indonesia(I study there) and it frustrates me that I can't use Spotify there? Please h...

Casual Listener

Why isn't there Indonesia as the option for Spotify Unlimited or Spotify Premium? I am currently in Malaysia and I'm using Spotify Free but I will be going back to Indonesia(I study there) and it fru...

jeremygoh

Community Legend

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Can´t get last.fm to scrobble (Ipad2 & Iphone4s)

Hi all, been trying feverish to get last.fm to scrobble through Spotify. Entered username and password in both devices. It doesn´t seem to work as I can´t and don´t see any scrobbling going on. Entered the same information in the Spotify´s Web-Player...

Casual Listener

Hi all,   been trying feverish to get last.fm to scrobble through Spotify. Entered username and password in both devices. It doesn´t seem to work as I can´t and don´t see any scrobbling goin...

jeremygoh

Community Legend

916 Views

6 replies

0 likes

  • 916 Views
  • 6 replies
  • 0 likes

IPOD 4TH GENERATION WONT SHOW UP IN DEVICES

MY 4th generation ipod will not show up on my computer to sync local files through spotify PLEASE HELP!!!!!!!!!!!!!!!!!!!!!

Casual Listener

MY 4th generation ipod will not show up on my computer to sync local files through spotify  PLEASE HELP!!!!!!!!!!!!!!!!!!!!!

jeremygoh

Community Legend

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

Problemas para sincronizar

Las primeras listas pude sincronizarlas sin problema, ahora, una semana después, cada vez que intento sincronizar una lista hay alguna que se queda con una marca roja y no siguen sincronizándose, se detienen ahí. Si actualizo la lista de favoritas e ...

Visitor

Las primeras listas pude sincronizarlas sin problema, ahora, una semana después, cada vez que intento sincronizar una lista hay alguna que se queda con una marca roja y no siguen sincronizándose, se ...

jeremygoh

Community Legend

982 Views

5 replies

0 likes

  • 982 Views
  • 5 replies
  • 0 likes

Paying for someone else's account

I'm paying for my friend Katy Gillespie's premium account after using the auto log into Facebook button (despite Katy not being logged in on my phone at the time). Please can I have this cancelled and refunded? I want my own account to be premium but...

Regular

I'm paying for my friend Katy Gillespie's premium account after using the auto log into Facebook button (despite Katy not being logged in on my phone at the time). Please can I have this cancelled an...

jeremygoh

Community Legend

1195 Views

4 replies

0 likes

  • 1195 Views
  • 4 replies
  • 0 likes

Solved!! Problems downloading playlists

After a thorough search through the forums I have followed all the advice but am still having problems. I would be hugely grateful if someone could point me in the right direction. I have used a template I found in a previous (old) thread to explain:...

Visitor

After a thorough search through the forums I have followed all the advice but am still having problems. I would be hugely grateful if someone could point me in the right direction. I have used a temp...

jeremygoh

Community Legend

9944 Views

12 replies

0 likes

Playlist download problem
  • 9944 Views
  • 12 replies
  • 0 likes

Solved!! Problem: Bad performance and battery drain

Hi Spotify.Since the last update to version 1.2.0.3344 I got some huge problems with the spotify-app for iOS.The app needs several seconds to respond to my inputs. Also my iPhone gets real hot and the battery drain is insane. Approximately I loose at...

Casual Listener

Hi Spotify. Since the last update to version 1.2.0.3344 I got some huge problems with the spotify-app for iOS. The app needs several seconds to respond to my inputs. Also my iPhone gets real hot an...

jeremygoh

Community Legend

10908 Views

9 replies

3 likes

  • 10908 Views
  • 9 replies
  • 3 likes

Spotify open (but not playing) on a connected device changes song

This issue is between iOS and Android, but the problem surfaces in iOS. I have an old Android device (Droid Incredible running an outdated version of CyanogenMod with the latest Spotify app) at home- as an old device, its entire purpose is as my home...

Newbie

This issue is between iOS and Android, but the problem surfaces in iOS.   I have an old Android device (Droid Incredible running an outdated version of CyanogenMod with the latest Spotify ap...

jeremygoh

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Sync spotify playlist in iphone5

Is it possible to create a playlist in iTunes with songs from a playlist of Spotofi?

Newbie

Is it possible to create a playlist in iTunes with songs from a playlist of Spotofi?

jeremygoh

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

music wont stream on iPhone 4 with strong 3G signal

One of the reasons I decided to go with Premium is so that I could stream on 3G in the car and while walking. To date, I'm having nothing but trouble, particularly after the most recent update. I understand that I can store playlists for off-line lis...

Newbie

One of the reasons I decided to go with Premium is so that I could stream on 3G in the car and while walking. To date, I'm having nothing but trouble, particularly after the most recent update. I und...

jeremygoh

Community Legend

816 Views

2 replies

1 likes

  • 816 Views
  • 2 replies
  • 1 likes

Music Won't Stream on 3G

I have an iPhone 4S with 7.1.2 software and I can't stream music on 3G anymore. The song either doesn't start or if it does start then the song freezes after a few seconds. Never had this problem until about 2 weeks ago but now I can't play Spotify i...

Casual Listener

I have an iPhone 4S with 7.1.2 software and I can't stream music on 3G anymore. The song either doesn't start or if it does start then the song freezes after a few seconds.  Never had ...

jeremygoh

Community Legend

7269 Views

1 replies

0 likes

3G
bluetooth
freeze
Wi-Fi
won't play
  • 7269 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi.I want to get the premium version on Spotify but I''m in Romania so basically i can't because Spotify isn't official here.I'm asking if I change the region on App Store in US and then redeem a code,can i get the premium version?Because i saw that ...

Visitor

Hi.I want to get the premium version on Spotify but I''m in Romania so basically i can't because Spotify isn't official here.I'm asking if I change the region on App Store in US and then redeem a cod...

jeremygoh

Community Legend

895 Views

4 replies

0 likes

  • 895 Views
  • 4 replies
  • 0 likes

iPhone app crashes when local files synced from computer are played

iPhone Desription: iPhone 4S iOS 8.0 (12A4345d) Spotify App Version: 1.5.0.2728 Problem: About a month or two ago, I synced a few albums not in Spotify's collection to my Spotify on my computer. I also synced them to my phone through Spotify, in play...

Newbie

iPhone Desription: iPhone 4S iOS 8.0 (12A4345d) Spotify App Version: 1.5.0.2728 Problem: About a month or two ago, I synced a few albums not in Spotify's collection to my Spotify on my co...

jeremygoh

Community Legend

1158 Views

2 replies

0 likes

Crash
iOS 8
iphone
local files
local files sync
  • 1158 Views
  • 2 replies
  • 0 likes

Spotify won't fully download my offline music/now premium won't work on my ipod touch

I have been having multiple problems with spotify. 1. I changed debit cards and have a new number on my card and forgot to update spotify on that in the payment methods section (my bad) so premium was cut off from me yesterday. So I took care of busi...

Regular

I have been having multiple problems with spotify. 1. I changed debit cards and have a new number on my card and forgot to update spotify on that in the payment methods section (my bad) so premium wa...

kbrooksc

Community Legend

6552 Views

1 replies

0 likes

  • 6552 Views
  • 1 replies
  • 0 likes

No spotify in Nigerian app store

Hello, I'm in Nigeria and I cannot install the app on my iPad as it says the item is not available in the Nigerian store. Can you please make it available? And if it won't be, a direct link to install will be appreciated.

Newbie

Hello, I'm in Nigeria and I cannot install the app on my iPad as it says the item is not available in the Nigerian store. Can you please make it available? And if it won't be, a direct link to instal...

Josh

Community Legend

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes

Listening off line

Hi All, I'm new. I have premium and have the free app on my iPhone and it works great. I now have an iPod touch and loaded the free app onto it. Now I want to sync all 3 items (Mac Book Pro - with prem; my iPhone and iPod touch) My Ipod keeps telling...

Newbie

Hi All, I'm new.  I have premium and have the free app on my iPhone and it works great.  I now have an iPod touch and loaded the free app onto it.  Now I want to sync all 3 items (Mac ...

dinomight

Spotify Star

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Spotify linked to wrong Facebook

I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be cancelled or refunded as I wish my own account up b...

Regular

I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be ...

kbrooksc

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes