Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

  • 30729 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
  • 95448 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

  • 293873 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

  • 123789 Views
  • 19 replies
  • 38 likes

spotify made iphone reboot

i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.

Casual Listener

i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.

jeremygoh

Community Legend

1497 Views

7 replies

0 likes

  • 1497 Views
  • 7 replies
  • 0 likes

Problems with free shuffle play on iphone

Hi, I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the 'shuffle play button', however no matter what artist, playlist ...

Newbie

Hi,   I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the '...

jeremygoh

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Adieu buggy premium account

Read a zillion threads here (including the big ios offline issue - stickie) to no avail.Been premium for a few months.A few times spotify crashed on iphone and logs you out. When moments later you log back in, all playlists are there, available offli...

Casual Listener

Read a zillion threads here (including the big ios offline issue - stickie) to no avail. Been premium for a few months. A few times spotify crashed on iphone and logs you out. When moments later yo...

jeremygoh

Community Legend

622 Views

3 replies

0 likes

  • 622 Views
  • 3 replies
  • 0 likes

Songs will not play

Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop again. Does it on all songs regardless of online/o...

Regular

Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop...

pegeseus

Casual Listener

5467 Views

9 replies

0 likes

  • 5467 Views
  • 9 replies
  • 0 likes

Account

I upgraded to premium. Why am I still on the free trial?

Newbie

I upgraded to premium. Why am I still on the free trial?

kbrooksc

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Solved!! Discover recommendations not based on followed users

On my iPhone spotify app, on the discover tab----&gt;<br>I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does not fix it. I haven't found this issue reported on spotify or the rest o...

Music Fan

On my iPhone spotify app, on the discover tab----&amp;gt;&lt;br&gt;I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does...

Davemcq

Music Fan

1148 Views

3 replies

0 likes

follow
iphone
  • 1148 Views
  • 3 replies
  • 0 likes

How to get premium if you live in Canada?

I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?

Visitor

I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?

jeremygoh

Community Legend

5467 Views

13 replies

0 likes

  • 5467 Views
  • 13 replies
  • 0 likes

iOS Push Notifications Not Received

Hello.I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed.I've checked Settings/ Notifications/ Push Notifications/ all toggled "On", ...

Regular

Hello. I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed. I've checked Sett...

jeremygoh

Community Legend

1631 Views

1 replies

0 likes

apple
Apple iPhone app
iphone 5
  • 1631 Views
  • 1 replies
  • 0 likes

Discover option doesnt work!! Why??

Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol

Casual Listener

Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol

jeremygoh

Community Legend

916 Views

3 replies

0 likes

  • 916 Views
  • 3 replies
  • 0 likes

Listening to my computer's local files on my mobile app

Hello, I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop). Now, I can listen to all of the music on the computer, which is cool. ...

Newbie

Hello,    I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop...

jeremygoh

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

How to Sync updated play list with Wifi

I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is there anyway to do it? I'm connected to Wifi

Newbie

I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is th...

jeremygoh

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Iphone 5

I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song then. I reinstalling spotify and relaunched my list an...

Music Fan

I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song the...

jeremygoh

Community Legend

582 Views

3 replies

0 likes

  • 582 Views
  • 3 replies
  • 0 likes

My information disappeared after downloading the app on my macbook

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, music and radios were all missing. I tried to look on m...

Newbie

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, musi...

jeremygoh

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Spotify Mobile for Canadian Users??

Hello, I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Canada. As such, I would like to upgrade to premium -- but befor...

Newbie

Hello,   I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Ca...

jeremygoh

Community Legend

7981 Views

7 replies

1 likes

  • 7981 Views
  • 7 replies
  • 1 likes

I'm having issues syncing playlists

i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, why won't they sync??

Casual Listener

i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, w...

jeremygoh

Community Legend

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Repeated message about Mobile Data being off

I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly high data trafic bill. My problem is that the IOS Spo...

Casual Listener

I have choosen to turn off mobile data for spotify. The reason for this is that I'm usually on wifi and using off line mode when traveling. This because I don't want to end up with an unexpectedly hi...

jeremygoh

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

iPhone not appearing in devices

I am having trouble trying to make my local files appear on my iphone. I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-install on both. They are on the same network, i am logged in to both o...

Regular

I am having trouble trying to make my local files appear on my iphone.   I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-insta...

jeremygoh

Community Legend

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Album problem

I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy doesen't it exist then i mean the albums the albums d...

Casual Listener

I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy do...

jeremygoh

Community Legend

573 Views

3 replies

0 likes

  • 573 Views
  • 3 replies
  • 0 likes

Problems syncing playlists onto ipod shuffle.

Ok so i am going to a summer camp tomorrow and the bus ride there is 5 hours. I thought it would be nice to have music to listen to. I have my ipod shuffle connected up to my computer, itunes running, and spotify. I did everything it told me and sync...

Casual Listener

Ok so i am going to a summer camp tomorrow and the bus ride there is 5 hours. I thought it would be nice to have music to listen to. I have my ipod shuffle connected up to my computer, itunes running...

jeremygoh

Community Legend

1241 Views

1 replies

0 likes

  • 1241 Views
  • 1 replies
  • 0 likes

I only can reproduce my Premium Spotify conected to wifi!!! Please!!!

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only reproduce the lists are enabled for offline. What s...

Newbie

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago o...

jeremygoh

Community Legend

567 Views

2 replies

1 likes

  • 567 Views
  • 2 replies
  • 1 likes