Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37200 Views

41 replies

10 likes

  • 37200 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102705 Views

115 replies

12 likes

Other
  • 102705 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1310 Views

0 replies

0 likes

iOS
  • 1310 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299170 Views

61 replies

16 likes

  • 299170 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125872 Views

19 replies

38 likes

  • 125872 Views
  • 19 replies
  • 38 likes

Solved!! iPhone offline playlists won't sync

Used to not have this problem with my last premium account username checkhouston. Can a mod help me out and let me know if it's a technical gltich? Thanks, Ave

Casual Listener

Used to not have this problem with my last premium account username checkhouston. Can a mod help me out and let me know if it's a technical gltich? Thanks, Ave

samenieida

Newbie

6977 Views

4 replies

0 likes

  • 6977 Views
  • 4 replies
  • 0 likes

Only part of playlists syncing to ipod classic

I have an ipod classic, and when i sync my spotify premium plyalists, only 3-6 songs from the playlist will show up on my ipod.. i tried reinstalling spotify and resyncing my ipod but nothing is fixing the problem.

Newbie

I have an ipod classic, and when i sync my spotify premium plyalists, only 3-6 songs from the playlist will show up on my ipod.. i tried reinstalling spotify and resyncing my ipod but nothing is fixi...

jeremygoh

Community Legend

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Mobile Stops Playing after a few Songs

I'm running Spotify premium on iOS. I get this problem where no sound comes out after a few songs. The app itself still "plays" because I can see the pause button across the song's name but no sound comes out. It seems to do this after 3-4 songs. I'v...

Regular

I'm running Spotify premium on iOS.    I get this problem where no sound comes out after a few songs. The app itself still "plays" because I can see the pause button across the song's n...

jeremygoh

Community Legend

3291 Views

9 replies

0 likes

  • 3291 Views
  • 9 replies
  • 0 likes

Solved!! iphone app, playlists wont show, stuck on loading...

Hey, so the last few days I've been having trouble with my iphone spotify app. PC an ipad works just fine but on the phone my playlists wont show and theres just a loading mage. I've trien restart, log out, reinstall the app. I have not connected my ...

Casual Listener

Hey, so the last few days I've been having trouble with my iphone spotify app.   PC an ipad works just fine but on the phone my playlists wont show and theres just a loading mage. I've trien...

JustAGirlinTN

Newbie

3509 Views

3 replies

0 likes

  • 3509 Views
  • 3 replies
  • 0 likes

All songs are gone. Freaking out! HELP!!!

OMGGGGG first my Starred list deleted all 1,000 songs and nowLL of my music is gone. I am freaking out. Someone help!!!

Casual Listener

OMGGGGG first my Starred list deleted all 1,000 songs and nowLL of my music is gone. I am freaking out. Someone help!!!

Erinjessica

Newbie

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

Browsing playlists won't show up

My spotify app for my Iphone 5 isn't working. When I go to browse, no playlists load. Whenver I click on 'top lists', 'new releases', etc etc it just gives me a blank screen. Its been happening for a while and is really annoying for someone paying fo...

Newbie

My spotify app for my Iphone 5 isn't working. When I go to browse, no playlists load. Whenver I click on 'top lists', 'new releases', etc etc it just gives me a blank screen. Its been happening for a...

MotoMage

Casual Listener

3333 Views

2 replies

1 likes

  • 3333 Views
  • 2 replies
  • 1 likes

My Music not showing up on iPhone

Ii have spotify premium, and recently deleted the app on my phone and reinstalled it, but now none of my music is showing up on my phone at all. It's all still there on my desktop and on my account but it's not showing up under my music at all. I've ...

Newbie

Ii have spotify premium, and recently deleted the app on my phone and reinstalled it, but now none of my music is showing up on my phone at all. It's all still there on my desktop and on my account b...

Zenithiel

Casual Listener

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Solved!! Playlists gone

Hi, All of my playlists are no longer available my iPhone (both online and offline playlists). I can only access other people's playlists that I have subscribed too. App size is showing as 4.2Gb so something is still on the device? M (iOS 6, iPhone 4...

Regular

Hi,   All of my playlists are no longer available my iPhone (both online and offline playlists). I can only access other people's playlists that I have subscribed too. App size is ...

Mikusworld

Newbie

3612 Views

14 replies

0 likes

  • 3612 Views
  • 14 replies
  • 0 likes

cant get offline play

on my iphone i am unable to get my playlist available to listen offline... i click the available offline to on, but nothing happens and i cannot listen to my playlist while online .... help

Casual Listener

on my iphone i am unable to get my playlist available to listen offline... i click the available offline to on, but nothing happens and i cannot listen to my playlist while online .... help

kbrooksc

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Hi. Playing simultaneous offline playlists on two devices

Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devices if you are streaming but what about purely Offli...

Casual Listener

Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devic...

kbrooksc

Community Legend

1172 Views

3 replies

0 likes

  • 1172 Views
  • 3 replies
  • 0 likes

Solved!! artist shuffle

I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog. I skipped through Alicia Keys for instance on shuffle and it repeated several tracks a handful of times while others weren't even queued. ...

Regular

I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog.  I skipped through Alicia Keys for instance on shuffle and it repeated severa...

jeremygoh

Community Legend

1764 Views

5 replies

0 likes

  • 1764 Views
  • 5 replies
  • 0 likes

Cannot see my saved songs and albums in my iphone

Hi, I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listening for the phone... But today, all my saved songs and albums have d...

Casual Listener

Hi,   I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listeni...

jeremygoh

Community Legend

4896 Views

3 replies

0 likes

iphone
save album
  • 4896 Views
  • 3 replies
  • 0 likes

Offline mode sync error

I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.

Casual Listener

I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.

Mrcek12

Casual Listener

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
  • 0 likes

Solved!! Display/Search option inside own music/playlists

Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist and then .... then what? I simply can not find an op...

Casual Listener

Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist...

CB89

Casual Listener

819 Views

2 replies

0 likes

  • 819 Views
  • 2 replies
  • 0 likes

spotify made iphone reboot

i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.

Casual Listener

i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.

jeremygoh

Community Legend

1531 Views

7 replies

0 likes

  • 1531 Views
  • 7 replies
  • 0 likes

Problems with free shuffle play on iphone

Hi, I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the 'shuffle play button', however no matter what artist, playlist ...

Newbie

Hi,   I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the '...

jeremygoh

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Adieu buggy premium account

Read a zillion threads here (including the big ios offline issue - stickie) to no avail.Been premium for a few months.A few times spotify crashed on iphone and logs you out. When moments later you log back in, all playlists are there, available offli...

Casual Listener

Read a zillion threads here (including the big ios offline issue - stickie) to no avail. Been premium for a few months. A few times spotify crashed on iphone and logs you out. When moments later yo...

jeremygoh

Community Legend

651 Views

3 replies

0 likes

  • 651 Views
  • 3 replies
  • 0 likes

Songs will not play

Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop again. Does it on all songs regardless of online/o...

Regular

Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop...

pegeseus

Casual Listener

5521 Views

9 replies

0 likes

  • 5521 Views
  • 9 replies
  • 0 likes

Account

I upgraded to premium. Why am I still on the free trial?

Newbie

I upgraded to premium. Why am I still on the free trial?

kbrooksc

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!! Discover recommendations not based on followed users

On my iPhone spotify app, on the discover tab----&gt;<br>I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does not fix it. I haven't found this issue reported on spotify or the rest o...

Music Fan

On my iPhone spotify app, on the discover tab----&amp;gt;&lt;br&gt;I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does...

Davemcq

Music Fan

1181 Views

3 replies

0 likes

follow
iphone
  • 1181 Views
  • 3 replies
  • 0 likes