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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30741 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95468 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293890 Views

60 replies

15 likes

  • 293890 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123802 Views

19 replies

38 likes

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  • 19 replies
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Spotify premium: Created playlist on computer, cannot access on iPad or iPhone

I'm a spotify premium user. I made a playlist on my desktop and do not have access to it on my devices (iPhone and iPad). The playlist is not displaying at all on these devices. First time I've had this issue. Any suggestions or tips?

Casual Listener

I'm a spotify premium user. I made a playlist on my desktop and do not have access to it on my devices (iPhone and iPad). The playlist is not displaying at all on these devices. First time I've had t...

Snitberd

Newbie

810 Views

1 replies

0 likes

iphone
Mac
Premium
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  • 1 replies
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Solved!! Playlists haven't loaded for 3 days in iPhone 4S

Hello, I am a Premium Spotify subscriber, and for the past 3 days my starred songs and playlists will not load. The starred just spins at a 'loading' status and the playlists are not even displayed, it says 0. My desktop version is fine, still displa...

Casual Listener

Hello,  I am a Premium Spotify subscriber, and for the past 3 days my starred songs and playlists will not load. The starred just spins at a 'loading' status and the playlists are not even dis...

astridbenet

Casual Listener

1171 Views

2 replies

0 likes

Playlists
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  • 2 replies
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Solved!! iOS app in french, cant change

Ive recently been to French Polynesia, where my Spotify app suddenly decided that my new language of choice was french. I was able to survive it until the end of my vacation, as i assumed the language was changed due to my current location. But now i...

Regular

Ive recently been to French Polynesia, where my Spotify app suddenly decided that my new language of choice was french. I was able to survive it until the end of my vacation, as i assumed the languag...

Thejfw2000

Newbie

19388 Views

12 replies

1 likes

  • 19388 Views
  • 12 replies
  • 1 likes

Solved!! Playlists on iphone stuck Loading...

Hi, I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlists on iphone get stuck in some sort of loading mode. It is u...

Newbie

Hi,   I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlis...

MotoMage

Casual Listener

10847 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! My Premium spotify account is linked to the wrong Facebook on my iphone.

Hello!A friend used my phone to connect to Facebook while we were using spotify, and now my spotify account is linked to her Facebook.Can you help please?When I go to preferences--> social, there is no "disconnect from Facebook". What should I do?Tha...

Casual Listener

Hello! A friend used my phone to connect to Facebook while we were using spotify, and now my spotify account is linked to her Facebook. Can you help please? When I go to preferences--> social, ...

Evillexina

Casual Listener

4132 Views

3 replies

0 likes

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Release Notes - Spotify for iOS 1.5.0

iOS Release Notes What's new in version 1.5.0 New: Want an equalizer? OK, it's waiting for you in Settings. Go play. New: Looking for Discover? You'll now find it inside Browse. (iPhone) New: We've redesigned the Artist page for iPad, now with latest...

Spotify Legend

iOS Release Notes What's new in version 1.5.0 New: Want an equalizer? OK, it's waiting for you in Settings. Go play. New: Looking for Discover? You'll now find it inside Browse. (iPhone)...

Goodman

Spotify Legend

4502 Views

11 replies

0 likes

1.5.0
iOS
Release Notes
  • 4502 Views
  • 11 replies
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Solved!! iPhone offline playlists won't sync

Used to not have this problem with my last premium account username checkhouston. Can a mod help me out and let me know if it's a technical gltich? Thanks, Ave

Casual Listener

Used to not have this problem with my last premium account username checkhouston. Can a mod help me out and let me know if it's a technical gltich? Thanks, Ave

samenieida

Newbie

6945 Views

4 replies

0 likes

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  • 4 replies
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Only part of playlists syncing to ipod classic

I have an ipod classic, and when i sync my spotify premium plyalists, only 3-6 songs from the playlist will show up on my ipod.. i tried reinstalling spotify and resyncing my ipod but nothing is fixing the problem.

Newbie

I have an ipod classic, and when i sync my spotify premium plyalists, only 3-6 songs from the playlist will show up on my ipod.. i tried reinstalling spotify and resyncing my ipod but nothing is fixi...

jeremygoh

Community Legend

778 Views

1 replies

0 likes

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Solved!! Spotify Mobile Stops Playing after a few Songs

I'm running Spotify premium on iOS. I get this problem where no sound comes out after a few songs. The app itself still "plays" because I can see the pause button across the song's name but no sound comes out. It seems to do this after 3-4 songs. I'v...

Regular

I'm running Spotify premium on iOS.    I get this problem where no sound comes out after a few songs. The app itself still "plays" because I can see the pause button across the song's n...

jeremygoh

Community Legend

3185 Views

9 replies

0 likes

  • 3185 Views
  • 9 replies
  • 0 likes

Solved!! iphone app, playlists wont show, stuck on loading...

Hey, so the last few days I've been having trouble with my iphone spotify app. PC an ipad works just fine but on the phone my playlists wont show and theres just a loading mage. I've trien restart, log out, reinstall the app. I have not connected my ...

Casual Listener

Hey, so the last few days I've been having trouble with my iphone spotify app.   PC an ipad works just fine but on the phone my playlists wont show and theres just a loading mage. I've trien...

JustAGirlinTN

Newbie

3458 Views

3 replies

0 likes

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  • 3 replies
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All songs are gone. Freaking out! HELP!!!

OMGGGGG first my Starred list deleted all 1,000 songs and nowLL of my music is gone. I am freaking out. Someone help!!!

Casual Listener

OMGGGGG first my Starred list deleted all 1,000 songs and nowLL of my music is gone. I am freaking out. Someone help!!!

Erinjessica

Newbie

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Browsing playlists won't show up

My spotify app for my Iphone 5 isn't working. When I go to browse, no playlists load. Whenver I click on 'top lists', 'new releases', etc etc it just gives me a blank screen. Its been happening for a while and is really annoying for someone paying fo...

Newbie

My spotify app for my Iphone 5 isn't working. When I go to browse, no playlists load. Whenver I click on 'top lists', 'new releases', etc etc it just gives me a blank screen. Its been happening for a...

MotoMage

Casual Listener

3307 Views

2 replies

1 likes

  • 3307 Views
  • 2 replies
  • 1 likes

My Music not showing up on iPhone

Ii have spotify premium, and recently deleted the app on my phone and reinstalled it, but now none of my music is showing up on my phone at all. It's all still there on my desktop and on my account but it's not showing up under my music at all. I've ...

Newbie

Ii have spotify premium, and recently deleted the app on my phone and reinstalled it, but now none of my music is showing up on my phone at all. It's all still there on my desktop and on my account b...

Zenithiel

Casual Listener

770 Views

1 replies

0 likes

  • 770 Views
  • 1 replies
  • 0 likes

Solved!! Playlists gone

Hi, All of my playlists are no longer available my iPhone (both online and offline playlists). I can only access other people's playlists that I have subscribed too. App size is showing as 4.2Gb so something is still on the device? M (iOS 6, iPhone 4...

Regular

Hi,   All of my playlists are no longer available my iPhone (both online and offline playlists). I can only access other people's playlists that I have subscribed too. App size is ...

Mikusworld

Newbie

3493 Views

14 replies

0 likes

  • 3493 Views
  • 14 replies
  • 0 likes

cant get offline play

on my iphone i am unable to get my playlist available to listen offline... i click the available offline to on, but nothing happens and i cannot listen to my playlist while online .... help

Casual Listener

on my iphone i am unable to get my playlist available to listen offline... i click the available offline to on, but nothing happens and i cannot listen to my playlist while online .... help

kbrooksc

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Solved!! Hi. Playing simultaneous offline playlists on two devices

Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devices if you are streaming but what about purely Offli...

Casual Listener

Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devic...

kbrooksc

Community Legend

1131 Views

3 replies

0 likes

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  • 3 replies
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Solved!! artist shuffle

I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog. I skipped through Alicia Keys for instance on shuffle and it repeated several tracks a handful of times while others weren't even queued. ...

Regular

I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog.  I skipped through Alicia Keys for instance on shuffle and it repeated severa...

jeremygoh

Community Legend

1739 Views

5 replies

0 likes

  • 1739 Views
  • 5 replies
  • 0 likes

Cannot see my saved songs and albums in my iphone

Hi, I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listening for the phone... But today, all my saved songs and albums have d...

Casual Listener

Hi,   I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listeni...

jeremygoh

Community Legend

4869 Views

3 replies

0 likes

iphone
save album
  • 4869 Views
  • 3 replies
  • 0 likes

Offline mode sync error

I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.

Casual Listener

I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.

Mrcek12

Casual Listener

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
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Solved!! Display/Search option inside own music/playlists

Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist and then .... then what? I simply can not find an op...

Casual Listener

Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist...

CB89

Casual Listener

798 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes