Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233994 Views

27 replies

5 likes

  • 233994 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115568 Views

116 replies

13 likes

Other
  • 115568 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2478 Views

0 replies

0 likes

iOS
  • 2478 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304419 Views

61 replies

16 likes

  • 304419 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130038 Views

19 replies

38 likes

  • 130038 Views
  • 19 replies
  • 38 likes

not able to connect to spotify on my iphone

Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for months, I managed to pay again with my Mexico credit...

Newbie

Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for...

jeremygoh

Community Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

iOS & Windows 8.1 Spotify Desktop spotify apps dropping out and restarting mid songs

Hi Spotify Community, For the past 2-3 months i have been having sporadic spotify track drop outs in the middle of a song, the song will just pause and then start playing, very similary how on other services a stream would be buffering to catch up an...

Newbie

Hi Spotify Community,   For the past 2-3 months i have been having sporadic spotify track drop outs in the middle of a song, the song will just pause and then start playing, very similary ho...

jeremygoh

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Playlist Suddenly Stopped Syncing on ipod touch

As of yesterday, the playlists on my ipod touch are no longe syncing to what's on the computer. for instance, I updated a few playlists yesterday. One of them had 13 songs, it now has 23. However, my ipod won't update with what's on the computer. And...

Newbie

As of yesterday, the playlists on my ipod touch are no longe syncing to what's on the computer. for instance, I updated a few playlists yesterday. One of them had 13 songs, it now has 23. However, my...

jeremygoh

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

German- Lieder synchronisieren

Hallo,brauche dringend Hilfe! Ich hab Spotify Premium und seid neustem werden die Lieder die ich zu einer playlist hinzugefügt habe, nicht mehr synchronisiert. Wenn ich den Schalter "online- verfügbar" Umlege sodass er auf grün ist sollten die Lieder...

Newbie

Hallo, brauche dringend Hilfe! Ich hab Spotify Premium und seid neustem werden die Lieder die ich zu einer playlist hinzugefügt habe, nicht mehr synchronisiert. Wenn ich den Schalter "online- verf...

jeremygoh

Community Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

App crashing

My Spotify app is crashing about every 40 minutes of play time. Ever since my last app updateIphone 5cVersion 1.4.1.4

Casual Listener

My Spotify app is crashing about every 40 minutes of play time. Ever since my last app update Iphone 5c Version 1.4.1.4

jeremygoh

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

how to stop sync???

Hi there, in Spotify on my Mac i found "devices" and there i saw my ipad and my iphone. When i chose Synchronise suddenly Spotify startet to sync all i have on my Mac. I had no other idea to stop this but to delete Spotify on my ipad and iphone. can ...

Casual Listener

Hi there,    in Spotify on my Mac i found "devices" and there i saw my ipad and my iphone. When i chose Synchronise suddenly Spotify startet to sync all i have on my Mac. I had no other...

jeremygoh

Community Legend

3696 Views

3 replies

2 likes

  • 3696 Views
  • 3 replies
  • 2 likes

Name on car radio

Hi, mi first post here. Thanks to everybody can help me... I've Spotify Premium and Premium Deezer too. My iPhone is connected to a car radio via dock (Keenwood iP500). so I can fast forward skip pause and recharge my iPhone. The question is: On Deez...

Newbie

Hi, mi first post here.   Thanks to everybody can help me...   I've Spotify Premium and Premium Deezer too.   My iPhone is connected to a car radio via dock (Keenwood iP500...

jeremygoh

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Radio seems hopelessly broken - duplicate songs?

Hi all, I just signed up for Spotify Canada, but the Radio feature seems hopelessly broken? The radio station feature seems to duplicate songs over and over, or play variations of the same song multiple times, sometimes in a row? I did a search and I...

Casual Listener

Hi all,    I just signed up for Spotify Canada, but the Radio feature seems hopelessly broken?   The radio station feature seems to duplicate songs over and over, or play varia...

jeremygoh

Community Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Ios app crashes frequently on ipod touch

I recently installed Soptify on my 32 GB Ipod Touch. Things are going smoothly for the most part. However, the ios app that recently became available in the Canadian ITunes storedoes crash frequently when I am searching for a song or if I press the P...

Casual Listener

I recently installed Soptify on my 32 GB Ipod Touch. Things are going smoothly for the most part. However, the ios app that recently became available in the Canadian ITunes storedoes crash frequently...

jeremygoh

Community Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Local Files

Hi Guys, Have a question about local files and playing offline When i add music to Spotify from my laptop, I drag them into local files, then create playlists etc. i open Spotify on my phone to make the music available offline, now all these songs go...

Casual Listener

Hi Guys,   Have a question about local files and playing offline   When i add music to Spotify from my laptop, I drag them into local files, then create playlists etc.   i ...

jeremygoh

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Spotify playing random pop songs

Using iPhone 3, free account. When playing an album on shuffle, spotify will play random pop songs for the recommended songs. I've seen Britney Spears, Taylor swift, micheal Jackson, etc. when I'm playing an album by Ryan bingham or Kelly Willis and ...

Newbie

Using iPhone 3, free account. When playing an album on shuffle, spotify will play random pop songs for the recommended songs. I've seen Britney Spears, Taylor swift, micheal Jackson, etc. when I'm pl...

jeremygoh

Community Legend

1237 Views

2 replies

0 likes

  • 1237 Views
  • 2 replies
  • 0 likes

Syncing local files using iPhone

I used to be able to manually sync my local files from my computer to my iPhone using the free version of Spotify. Now when I click to manually sync the songs it automatically switches to sync all local files to the device. I don't want to sync every...

Roadie

I used to be able to manually sync my local files from my computer to my iPhone using the free version of Spotify. Now when I click to manually sync the songs it automatically switches to sync all lo...

jeremygoh

Community Legend

1276 Views

3 replies

0 likes

  • 1276 Views
  • 3 replies
  • 0 likes

No more synchronization on my iphone!

Hello, I have trouble with my Spotify application on my Iphone. Often, when I'm connected to wifi, the synchronization of my songs stops. I have deleted and re-installed the app multiple times and it's always the same. At some point it just stops syn...

Newbie

Hello,    I have trouble with my Spotify application on my Iphone. Often, when I'm connected to wifi, the synchronization of my songs stops. I have deleted and re-installed the app mult...

jeremygoh

Community Legend

753 Views

4 replies

0 likes

  • 753 Views
  • 4 replies
  • 0 likes

Internet Connection required for Spotify Connect

Would have been nice to know that Spotify Connect requires the wireless network to have a connection to the internet in order to allow the devices on the network to control one another. That means you can't just walk into a room with an iPad, iPhone,...

Casual Listener

Would have been nice to know that Spotify Connect requires the wireless network to have a connection to the internet in order to allow the devices on the network to control one another.  That me...

jeremygoh

Community Legend

1465 Views

1 replies

0 likes

  • 1465 Views
  • 1 replies
  • 0 likes

Following Artists - only 100 out of 500 are showing under "Profile > Following"

Only 100 out of 500 Artists I'm Following are showing for me - I am stricly referring to the issue found in the "Profile > Following" section. I understand that Artists I've started Following recently now show up in the "Your Music > Artists" section...

Visitor

Only 100 out of 500 Artists I'm Following are showing for me - I am stricly referring to the issue found in the "Profile > Following" section. I understand that Artists I've started Fo...

jeremygoh

Community Legend

673 Views

1 replies

0 likes

following artists
  • 673 Views
  • 1 replies
  • 0 likes

Sincronisation

I've done all of the steps to have new music available offline but it doesn't sincronize

Casual Listener

I've done all of the steps to have new music available offline but it doesn't sincronize

jeremygoh

Community Legend

821 Views

2 replies

0 likes

  • 821 Views
  • 2 replies
  • 0 likes

Change?

Why did Spotify change the way albums are grouped under artists? It used to show songs with a title bar that stated which album it was from right above it but now it's all grouped as one list.

Newbie

Why did Spotify change the way albums are grouped under artists? It used to show songs with a title bar that stated which album it was from right above it but now it's all grouped as one list.

jeremygoh

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

failing activation

hey I have bought a month of premium on spotify and it takes the money and says I have bought it but then it says failed to activate premium and then when I press get premium again it says that I have already bought it and asks if I want to renew, ho...

Casual Listener

hey I have bought a month of premium on spotify and it takes the money and says I have bought it but then it says failed to activate premium and then when I press get premium again it says that I hav...

jeremygoh

Community Legend

1536 Views

7 replies

0 likes

  • 1536 Views
  • 7 replies
  • 0 likes

7 day free trial

Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)

Newbie

Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)

kbrooksc

Community Legend

514 Views

1 replies

1 likes

  • 514 Views
  • 1 replies
  • 1 likes