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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44827 Views

45 replies

10 likes

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  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110971 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1855 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302689 Views

62 replies

16 likes

  • 302689 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128547 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Following Artists - only 100 out of 500 are showing under "Profile > Following"

Only 100 out of 500 Artists I'm Following are showing for me - I am stricly referring to the issue found in the "Profile > Following" section. I understand that Artists I've started Following recently now show up in the "Your Music > Artists" section...

Visitor

Only 100 out of 500 Artists I'm Following are showing for me - I am stricly referring to the issue found in the "Profile > Following" section. I understand that Artists I've started Fo...

jeremygoh

Community Legend

666 Views

1 replies

0 likes

following artists
  • 666 Views
  • 1 replies
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Sincronisation

I've done all of the steps to have new music available offline but it doesn't sincronize

Casual Listener

I've done all of the steps to have new music available offline but it doesn't sincronize

jeremygoh

Community Legend

810 Views

2 replies

0 likes

  • 810 Views
  • 2 replies
  • 0 likes

Change?

Why did Spotify change the way albums are grouped under artists? It used to show songs with a title bar that stated which album it was from right above it but now it's all grouped as one list.

Newbie

Why did Spotify change the way albums are grouped under artists? It used to show songs with a title bar that stated which album it was from right above it but now it's all grouped as one list.

jeremygoh

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

failing activation

hey I have bought a month of premium on spotify and it takes the money and says I have bought it but then it says failed to activate premium and then when I press get premium again it says that I have already bought it and asks if I want to renew, ho...

Casual Listener

hey I have bought a month of premium on spotify and it takes the money and says I have bought it but then it says failed to activate premium and then when I press get premium again it says that I hav...

jeremygoh

Community Legend

1530 Views

7 replies

0 likes

  • 1530 Views
  • 7 replies
  • 0 likes

7 day free trial

Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)

Newbie

Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)

kbrooksc

Community Legend

512 Views

1 replies

1 likes

  • 512 Views
  • 1 replies
  • 1 likes

Local Files Playlist Missing

Hi, I have an iphone 4 and I had a local files playlist and now it is gone. When I go to the computer desktop for Spotify, it is gone as well. Is there any way to retrieve this other than getting the local files?

Newbie

Hi, I have an iphone 4 and I had a local files playlist and now it is gone. When I go to the computer desktop for Spotify, it is gone as well. Is there any way to retrieve this other than getting...

user-removed

Not applicable

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Your Music - not on ipad? WTF?!

Who did come up with that brilliant idea to leave Your Music out from the ipad version? Amateurs ....

Regular

Who did come up with that brilliant idea to leave Your Music out from the ipad version? Amateurs ....

user-removed

Not applicable

670 Views

1 replies

0 likes

Ipad yourmusic
  • 670 Views
  • 1 replies
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[CRASHING] Spotify crash while playing local files, iPhone 5S

Situation: iPhone 5S, IOS 7.1.2, Spotify v1.6.0.1746, Full battery, 2GB of free memory. I have an off-line playlist, 134 songs long. Some of the songs are local files (mp3) I bought at other vendor's. Problem: Spotify crashes when trying to play one ...

Newbie

Situation: iPhone 5S, IOS 7.1.2, Spotify v1.6.0.1746, Full battery, 2GB of free memory. I have an off-line playlist, 134 songs long. Some of the songs are local files (mp3) I bought at other vend...

AsherMusic

Regular

1080 Views

1 replies

0 likes

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  • 1 replies
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How to delete songs from library?

I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and synced them to my phone. However I recently just g...

Regular

I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and...

AlexandarPierce

Newbie

6252 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Missing the Discover tab on iPad but it's there on iPhone

Good morning! I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again. I have the Discover feature on my iPhone, Mac and web version of spotify but not on the iPad... I gather from reading other post...

Casual Listener

Good morning!   I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again.   I have the Discover feature on my iPhone, Mac and web v...

Garrard

Newbie

13900 Views

14 replies

10 likes

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  • 14 replies
  • 10 likes

SYNC Music

Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks

Newbie

Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks

kbrooksc

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!! iphone 5s won't play local files.

So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar. I just went from a 4s to 5s and now the 5s won't play local files but the 4s is fine.

Newbie

So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar.  I just went from a 4s to 5s and now the 5s won't play local files but the 4s ...

Adro87

Casual Listener

7476 Views

14 replies

1 likes

  • 7476 Views
  • 14 replies
  • 1 likes

iOS 7.1.2 Cannot select user after selected to send music

Hi, I want to send music to one of my friends from my iPhone. What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - Then I select 'Send to... - Now I get an interface with a searchbutton to search for...

Newbie

Hi,   I want to send music to one of my friends from my iPhone.   What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - ...

jeremygoh

Community Legend

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

IPAD - latest version -- constant crash

I am a premium user. I put together a fairly high-end system to connect my iPad into my home entertainment system. Having done that, I can't get Spotify to run for more than 5 minutes on my iPad.Very frustrated.I will not renew my service if this is ...

Casual Listener

I am a premium user.  I put together a fairly high-end system to connect my iPad into my home entertainment system.  Having done that, I can't get Spotify to run for more than 5 minutes on ...

jeremygoh

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

App crashes when attempting log in.

I looked but couldn't find an identical problem on the forums. Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with Facebook, the phone jumps to the Facebook app as if to authenticate...

Casual Listener

I looked but couldn't find an identical problem on the forums.   Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with ...

kbrooksc

Community Legend

737 Views

3 replies

0 likes

  • 737 Views
  • 3 replies
  • 0 likes

Won't let me upgrade to premium even though I've been charged 3 times!

Hi guys - hope you can help me1I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on both my computer and mobile (and it still will not all...

Casual Listener

Hi guys - hope you can help me1 I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on...

kbrooksc

Community Legend

3167 Views

5 replies

0 likes

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  • 5 replies
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Version 1.6.0

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

Music Fan

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

kbrooksc

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

My song offline limit seems to be a little over 3,000, not 10,000 why??

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I try to download a song past that it won't download i...

Regular

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I t...

dinomight

Spotify Star

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
  • 1 likes

Solved!! Spotify deleting and swapping songs randomly

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first time this has happened, and it happens both on my iPh...

Newbie

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first ti...

Peter__

Community Legend

4635 Views

1 replies

0 likes

  • 4635 Views
  • 1 replies
  • 0 likes

Solved!! Spotify freezes at loading screen on Iphone 3

I recently updated the spotify app but it won't load. It just freezes on the loading screen Any ideas? (my ios version was also updated) Thanks

Casual Listener

I recently updated the spotify app but it won't load. It just freezes on the loading screen  Any ideas? (my ios version was also updated)    Thanks

jpmarques19

Casual Listener

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes