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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102596 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125815 Views

19 replies

38 likes

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App crashes when attempting log in.

I looked but couldn't find an identical problem on the forums. Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with Facebook, the phone jumps to the Facebook app as if to authenticate...

Casual Listener

I looked but couldn't find an identical problem on the forums.   Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with ...

kbrooksc

Community Legend

720 Views

3 replies

0 likes

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Won't let me upgrade to premium even though I've been charged 3 times!

Hi guys - hope you can help me1I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on both my computer and mobile (and it still will not all...

Casual Listener

Hi guys - hope you can help me1 I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on...

kbrooksc

Community Legend

3139 Views

5 replies

0 likes

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Version 1.6.0

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

Music Fan

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

kbrooksc

Community Legend

604 Views

1 replies

0 likes

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  • 1 replies
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My song offline limit seems to be a little over 3,000, not 10,000 why??

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I try to download a song past that it won't download i...

Regular

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I t...

dinomight

Spotify Star

584 Views

1 replies

1 likes

  • 584 Views
  • 1 replies
  • 1 likes

Solved!! Spotify deleting and swapping songs randomly

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first time this has happened, and it happens both on my iPh...

Newbie

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first ti...

Peter__

Community Legend

4623 Views

1 replies

0 likes

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Solved!! Spotify freezes at loading screen on Iphone 3

I recently updated the spotify app but it won't load. It just freezes on the loading screen Any ideas? (my ios version was also updated) Thanks

Casual Listener

I recently updated the spotify app but it won't load. It just freezes on the loading screen  Any ideas? (my ios version was also updated)    Thanks

jpmarques19

Casual Listener

714 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Metadata not updating over bluetooth

I've got an iPhone 5 on iOS 7.1.2 running Spotify iOS 1.6.0.1746. My phone is paired via bluetooth to the stock MyLink radio in my 2013 Chevy Volt. Quite often the metadata will stop updating. I can still jump between tracks and the time bar across t...

Regular

I've got an iPhone 5 on iOS 7.1.2 running Spotify iOS 1.6.0.1746.  My phone is paired via bluetooth to the stock MyLink radio in my 2013 Chevy Volt.  Quite often the metadata will stop upda...

thorra

Newbie

1805 Views

2 replies

0 likes

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Solved!! [Bug] [iOS] [iPhone] now playing bar hides playlist items

Hello everyone I think I've got a bug on iOS. I try to be as detailed as possible. So technical information is as follows: Device: iPhone 5C (ME499DN/A OS: iOS 7.1.2 (11D257) Spotify: 1.4.1.4 Bug description: If you play a song a small bar appears on...

Casual Listener

Hello everyone 😃   I think I've got a bug on iOS. I try to be as detailed as possible. So technical information is as follows:   Device: iPhone 5C (ME499DN/A OS: iOS 7.1.2 (11D25...

anruid

Casual Listener

6080 Views

8 replies

0 likes

bug
hidden
iOS
iphone
Now playing
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Bugs on 1.5.0.2728 on iPhone

First, let me say thanks to Spotify for introducing the equalizer. IT appears to work well and is useful, especially when playing Spotify through a car sound system. I'm disappointed to say there are still some very annoying bugs remaining in Spotify...

Regular

First, let me say thanks to Spotify for introducing the equalizer.  IT appears to work well and is useful, especially when playing Spotify through a car sound system. I'm disappointed to ...

jfbear

Regular

1262 Views

2 replies

0 likes

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IN ARTISTS PREMIUM my albums dont show up any more

Hi in my Artist section on my iphone the albums dont show up any more its just a list of songs. Im wondering if someone can please help me out with how to fix this im not sure if i have done something wrong. please help

Regular

Hi in my Artist section on my iphone the albums dont show up any more its just a list of songs. Im wondering if someone can please help me out with how to fix this im not sure if i have done  so...

12152767619

Regular

1821 Views

10 replies

0 likes

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[Bug] [iOS] Music Stops Playing after Several Tracks

Description:The ios application stops playing after several tracks. The playhead may continue seeking normally as if the song were playing, but no sound occurs. To reproduce:Seems to randomly occur on both premium and free playback.It is suspected th...

Newbie

Description: The ios application stops playing after several tracks. The playhead may continue seeking normally as if the song were playing, but no sound occurs. To reproduce: Seems to ran...

jeremygoh

Community Legend

868 Views

1 replies

0 likes

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iPad App

I'd like to get an answer from Spotify to whether they intend to upgrade the iPad app. It is, I think, the worse iPad app for a streaming music service that I've seen. The desktop app is amazing, the iPhone app is good as well, but the iPad app is at...

Visitor

I'd like to get an answer from Spotify to whether they intend to upgrade the iPad app. It is, I think, the worse iPad app for a streaming music service that I've seen. The desktop app is amazing,...

user-removed

Not applicable

919 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Playlist

New to Spotify and this is going to sound so dumb. I have created a playlist, downloaded an album and some singles, but how can I get ALL my songs to shuffle etc?

Newbie

New to Spotify and this is going to sound so dumb.  I have created a playlist, downloaded an album and some singles, but how can I get ALL my songs to shuffle etc?  

Grauniad

Newbie

777 Views

2 replies

0 likes

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  • 2 replies
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Spotify premium: Created playlist on computer, cannot access on iPad or iPhone

I'm a spotify premium user. I made a playlist on my desktop and do not have access to it on my devices (iPhone and iPad). The playlist is not displaying at all on these devices. First time I've had this issue. Any suggestions or tips?

Casual Listener

I'm a spotify premium user. I made a playlist on my desktop and do not have access to it on my devices (iPhone and iPad). The playlist is not displaying at all on these devices. First time I've had t...

Snitberd

Newbie

818 Views

1 replies

0 likes

iphone
Mac
Premium
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Solved!! Playlists haven't loaded for 3 days in iPhone 4S

Hello, I am a Premium Spotify subscriber, and for the past 3 days my starred songs and playlists will not load. The starred just spins at a 'loading' status and the playlists are not even displayed, it says 0. My desktop version is fine, still displa...

Casual Listener

Hello,  I am a Premium Spotify subscriber, and for the past 3 days my starred songs and playlists will not load. The starred just spins at a 'loading' status and the playlists are not even dis...

astridbenet

Casual Listener

1196 Views

2 replies

0 likes

Playlists
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  • 2 replies
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Solved!! iOS app in french, cant change

Ive recently been to French Polynesia, where my Spotify app suddenly decided that my new language of choice was french. I was able to survive it until the end of my vacation, as i assumed the language was changed due to my current location. But now i...

Regular

Ive recently been to French Polynesia, where my Spotify app suddenly decided that my new language of choice was french. I was able to survive it until the end of my vacation, as i assumed the languag...

Thejfw2000

Newbie

19537 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Solved!! Playlists on iphone stuck Loading...

Hi, I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlists on iphone get stuck in some sort of loading mode. It is u...

Newbie

Hi,   I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlis...

MotoMage

Casual Listener

10958 Views

9 replies

0 likes

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  • 9 replies
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Solved!! My Premium spotify account is linked to the wrong Facebook on my iphone.

Hello!A friend used my phone to connect to Facebook while we were using spotify, and now my spotify account is linked to her Facebook.Can you help please?When I go to preferences--> social, there is no "disconnect from Facebook". What should I do?Tha...

Casual Listener

Hello! A friend used my phone to connect to Facebook while we were using spotify, and now my spotify account is linked to her Facebook. Can you help please? When I go to preferences--> social, ...

Evillexina

Casual Listener

4187 Views

3 replies

0 likes

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  • 3 replies
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Release Notes - Spotify for iOS 1.5.0

iOS Release Notes What's new in version 1.5.0 New: Want an equalizer? OK, it's waiting for you in Settings. Go play. New: Looking for Discover? You'll now find it inside Browse. (iPhone) New: We've redesigned the Artist page for iPad, now with latest...

Spotify Legend

iOS Release Notes What's new in version 1.5.0 New: Want an equalizer? OK, it's waiting for you in Settings. Go play. New: Looking for Discover? You'll now find it inside Browse. (iPhone)...

Goodman

Spotify Legend

4583 Views

11 replies

0 likes

1.5.0
iOS
Release Notes
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  • 11 replies
  • 0 likes