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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233917 Views

27 replies

5 likes

  • 233917 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115485 Views

116 replies

13 likes

Other
  • 115485 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2475 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304378 Views

61 replies

16 likes

  • 304378 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129984 Views

19 replies

38 likes

  • 129984 Views
  • 19 replies
  • 38 likes

Annoying Facebook Notification

This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying.

Newbie

This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying. 

kbrooksc

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

spotify closes suddenly very often

hi:using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7thanx

Casual Listener

hi: using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7 thanx

Jordi

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

My Music Albums on iOS App not in sync with desktop version

Hi, I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature was available, so the other night I went through my playlists on...

Casual Listener

Hi,   I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature wa...

spotipaul

Newbie

2516 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Previous Synced songs won't resync

Spotify was working great until my iPhone crashed and I had to order a new iPhone. The songs that were synced to my device show up and I can select them, but they won't start playing. Instead it shows the song duration as -:-- Any assistance would be...

Casual Listener

Spotify was working great until my iPhone crashed and I had to order a new iPhone.  The songs that were synced to my device show up and I can select them, but they won't start playing.  Ins...

jparrell

Casual Listener

1243 Views

2 replies

0 likes

  • 1243 Views
  • 2 replies
  • 0 likes

Song storage question

Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?

Casual Listener

Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?

Josh

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Version 1.5.0.2728 eats memory space like crazy

hello, i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios. app takes 40 mb of free space after installation. looking at options takes 32 mb of free space immediately. checking new releases takes 250 mb of fr...

Casual Listener

hello,   i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios.   app takes 40 mb of free space after installation. looking at options takes ...

d_p

Casual Listener

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

iPhone app will not open

Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.

Casual Listener

Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.

jeremygoh

Community Legend

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Daily playlists in browse section on iPhone won't update unless app is killed

Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists or weekend etc untill the app is closed and double pre...

Casual Listener

Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists o...

jeremygoh

Community Legend

795 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Play list stuck on "loading"

I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal next step is to then sync the phone to the desktop ap...

Music Fan

I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal ...

JonCr

Music Fan

4281 Views

6 replies

0 likes

  • 4281 Views
  • 6 replies
  • 0 likes

Solved!! Shuffle

I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.

Regular

I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.

kbrooksc

Community Legend

1694 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Spotify Premium

Hello,I was wondering how I can pay for spotify premium in the app?I have $50 on my account and would rather use that money than my credit card.Thank you in advance!-LSHSASB

Casual Listener

Hello, I was wondering how I can pay for spotify premium in the app? I have $50 on my account and would rather use that money than my credit card. Thank you in advance! -LSHSASB

kbrooksc

Community Legend

981 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Iphone App Crashing

Hi I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in. Ive tried to reinstall the app after deleting it. Ive reset the phone by holding the two buttons down and then reinstalled the app. Ive turned the...

Casual Listener

Hi   I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in.    Ive tried to reinstall the app after deleting it.    ...

kbrooksc

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
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Solved!! (offline) Filters not available for playlists.

So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not even there. I noticed so older threads about this but i...

Casual Listener

So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not ev...

superankan

Casual Listener

1009 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iphone 5 won't sync "my music" from computer

my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas? thanks.

Newbie

my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas?   thanks.

jeremygoh

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Cannot close "define" screen

v1.5.0.2728Use case:When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.

Casual Listener

v1.5.0.2728 Use case: When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.

Jordi

Community Legend

898 Views

4 replies

0 likes

  • 898 Views
  • 4 replies
  • 0 likes

Apps crashing when login

My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.

Newbie

My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.

Jordi

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Solved!! Premium account doesn't work on iPad

Hi I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go to my computer and log in on the spotify website there stands t...

Casual Listener

Hi   I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go t...

user-removed

Not applicable

1847 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotfiy premium on my iphone 5c isn't showing any playlists

I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.

Casual Listener

I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.

jeremygoh

Community Legend

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes