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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30747 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95478 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293895 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123811 Views

19 replies

38 likes

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How to delete songs from library?

I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and synced them to my phone. However I recently just g...

Regular

I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and...

AlexandarPierce

Newbie

6138 Views

6 replies

0 likes

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Solved!! Missing the Discover tab on iPad but it's there on iPhone

Good morning! I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again. I have the Discover feature on my iPhone, Mac and web version of spotify but not on the iPad... I gather from reading other post...

Casual Listener

Good morning!   I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again.   I have the Discover feature on my iPhone, Mac and web v...

Garrard

Newbie

13737 Views

14 replies

10 likes

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  • 14 replies
  • 10 likes

SYNC Music

Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks

Newbie

Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks

kbrooksc

Community Legend

511 Views

1 replies

0 likes

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Solved!! iphone 5s won't play local files.

So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar. I just went from a 4s to 5s and now the 5s won't play local files but the 4s is fine.

Newbie

So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar.  I just went from a 4s to 5s and now the 5s won't play local files but the 4s ...

Adro87

Casual Listener

7219 Views

14 replies

1 likes

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  • 14 replies
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iOS 7.1.2 Cannot select user after selected to send music

Hi, I want to send music to one of my friends from my iPhone. What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - Then I select 'Send to... - Now I get an interface with a searchbutton to search for...

Newbie

Hi,   I want to send music to one of my friends from my iPhone.   What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - ...

jeremygoh

Community Legend

508 Views

1 replies

0 likes

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IPAD - latest version -- constant crash

I am a premium user. I put together a fairly high-end system to connect my iPad into my home entertainment system. Having done that, I can't get Spotify to run for more than 5 minutes on my iPad.Very frustrated.I will not renew my service if this is ...

Casual Listener

I am a premium user.  I put together a fairly high-end system to connect my iPad into my home entertainment system.  Having done that, I can't get Spotify to run for more than 5 minutes on ...

jeremygoh

Community Legend

543 Views

1 replies

0 likes

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App crashes when attempting log in.

I looked but couldn't find an identical problem on the forums. Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with Facebook, the phone jumps to the Facebook app as if to authenticate...

Casual Listener

I looked but couldn't find an identical problem on the forums.   Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with ...

kbrooksc

Community Legend

712 Views

3 replies

0 likes

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Won't let me upgrade to premium even though I've been charged 3 times!

Hi guys - hope you can help me1I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on both my computer and mobile (and it still will not all...

Casual Listener

Hi guys - hope you can help me1 I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on...

kbrooksc

Community Legend

3127 Views

5 replies

0 likes

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Version 1.6.0

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

Music Fan

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

kbrooksc

Community Legend

581 Views

1 replies

0 likes

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My song offline limit seems to be a little over 3,000, not 10,000 why??

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I try to download a song past that it won't download i...

Regular

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I t...

dinomight

Spotify Star

553 Views

1 replies

1 likes

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Solved!! Spotify deleting and swapping songs randomly

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first time this has happened, and it happens both on my iPh...

Newbie

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first ti...

Peter__

Community Legend

4607 Views

1 replies

0 likes

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Solved!! Spotify freezes at loading screen on Iphone 3

I recently updated the spotify app but it won't load. It just freezes on the loading screen Any ideas? (my ios version was also updated) Thanks

Casual Listener

I recently updated the spotify app but it won't load. It just freezes on the loading screen  Any ideas? (my ios version was also updated)    Thanks

jpmarques19

Casual Listener

699 Views

1 replies

0 likes

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Metadata not updating over bluetooth

I've got an iPhone 5 on iOS 7.1.2 running Spotify iOS 1.6.0.1746. My phone is paired via bluetooth to the stock MyLink radio in my 2013 Chevy Volt. Quite often the metadata will stop updating. I can still jump between tracks and the time bar across t...

Regular

I've got an iPhone 5 on iOS 7.1.2 running Spotify iOS 1.6.0.1746.  My phone is paired via bluetooth to the stock MyLink radio in my 2013 Chevy Volt.  Quite often the metadata will stop upda...

thorra

Newbie

1785 Views

2 replies

0 likes

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Solved!! [Bug] [iOS] [iPhone] now playing bar hides playlist items

Hello everyone I think I've got a bug on iOS. I try to be as detailed as possible. So technical information is as follows: Device: iPhone 5C (ME499DN/A OS: iOS 7.1.2 (11D257) Spotify: 1.4.1.4 Bug description: If you play a song a small bar appears on...

Casual Listener

Hello everyone 😃   I think I've got a bug on iOS. I try to be as detailed as possible. So technical information is as follows:   Device: iPhone 5C (ME499DN/A OS: iOS 7.1.2 (11D25...

anruid

Casual Listener

5951 Views

8 replies

0 likes

bug
hidden
iOS
iphone
Now playing
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Bugs on 1.5.0.2728 on iPhone

First, let me say thanks to Spotify for introducing the equalizer. IT appears to work well and is useful, especially when playing Spotify through a car sound system. I'm disappointed to say there are still some very annoying bugs remaining in Spotify...

Regular

First, let me say thanks to Spotify for introducing the equalizer.  IT appears to work well and is useful, especially when playing Spotify through a car sound system. I'm disappointed to ...

jfbear

Regular

1233 Views

2 replies

0 likes

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IN ARTISTS PREMIUM my albums dont show up any more

Hi in my Artist section on my iphone the albums dont show up any more its just a list of songs. Im wondering if someone can please help me out with how to fix this im not sure if i have done something wrong. please help

Regular

Hi in my Artist section on my iphone the albums dont show up any more its just a list of songs. Im wondering if someone can please help me out with how to fix this im not sure if i have done  so...

12152767619

Regular

1742 Views

10 replies

0 likes

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[Bug] [iOS] Music Stops Playing after Several Tracks

Description:The ios application stops playing after several tracks. The playhead may continue seeking normally as if the song were playing, but no sound occurs. To reproduce:Seems to randomly occur on both premium and free playback.It is suspected th...

Newbie

Description: The ios application stops playing after several tracks. The playhead may continue seeking normally as if the song were playing, but no sound occurs. To reproduce: Seems to ran...

jeremygoh

Community Legend

834 Views

1 replies

0 likes

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iPad App

I'd like to get an answer from Spotify to whether they intend to upgrade the iPad app. It is, I think, the worse iPad app for a streaming music service that I've seen. The desktop app is amazing, the iPhone app is good as well, but the iPad app is at...

Visitor

I'd like to get an answer from Spotify to whether they intend to upgrade the iPad app. It is, I think, the worse iPad app for a streaming music service that I've seen. The desktop app is amazing,...

user-removed

Not applicable

885 Views

3 replies

2 likes

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Playlist

New to Spotify and this is going to sound so dumb. I have created a playlist, downloaded an album and some singles, but how can I get ALL my songs to shuffle etc?

Newbie

New to Spotify and this is going to sound so dumb.  I have created a playlist, downloaded an album and some singles, but how can I get ALL my songs to shuffle etc?  

Grauniad

Newbie

754 Views

2 replies

0 likes

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