Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
239102 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
120868 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448819 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306140 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have a fifth generation iPod Touch that I have Spotify installed on. When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected playlist. The only option I have to play music on my iPod Tou...
I have a fifth generation iPod Touch that I have Spotify installed on. When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected play...
Regular
1986 Views
2 replies
0 likes
I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decided to sync local songs from PC nº2 to my iPhone. It...
I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decid...
Casual Listener
11548 Views
11 replies
1 likes
Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are only local files--and not spotify files--as available ...
Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are onl...
Spotify Star
502 Views
1 replies
0 likes
Hi Guys, On the desktop version of Spotify I'm following ___ people but whenever I go into the Activity section on the iOS version it displays the message "No recent activity" "Follow friends to see the music their sharing" imgur.com/kAFvCPz Does any...
Hi Guys, On the desktop version of Spotify I'm following ___ people but whenever I go into the Activity section on the iOS version it displays the message "No recent activity" "Follo...
Spotify Star
1139 Views
1 replies
0 likes
Spotify ipod/ipad app is working on my ipod, airplay icon, great! But.. The app is not visible on my first generation ipad, even after updating to 5.1.1', which i think is ios5, twice. The ipad appstore says "installed". On the PC desktop, it is incl...
Spotify ipod/ipad app is working on my ipod, airplay icon, great! But.. The app is not visible on my first generation ipad, even after updating to 5.1.1', which i think is ios5, twice. The ipad appst...
Newbie
19213 Views
6 replies
0 likes
Hey guys, I bought Spotify Premium yesterday and I managed to sync some songs, but now it's just not syncing anymore. 5 or 6 playlists got the green sign but I want to sync more and it just doesn't get the green sign. It's on my iPhone 4s btw, can an...
Hey guys, I bought Spotify Premium yesterday and I managed to sync some songs, but now it's just not syncing anymore. 5 or 6 playlists got the green sign but I want to sync more and it j...
Community Legend
2026 Views
4 replies
0 likes
Hi everyone,I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and playlists I've created on the computer. For example,...
Hi everyone, I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and...
Community Legend
841 Views
1 replies
0 likes
Canada early access can't see FB friend activity or those I'm following
Canada early access can't see FB friend activity or those I'm following
Newbie
2962 Views
16 replies
0 likes
So I switched to Premium to use the offline mode on the tube where there's no signal. If I listen to a song online it will play it offline later but if I didn't play it before it won't! Is this how it is supposed to work? Many thanks
So I switched to Premium to use the offline mode on the tube where there's no signal. If I listen to a song online it will play it offline later but if I didn't play it before it won't! ...
Casual Listener
1698 Views
4 replies
0 likes
So I used to be able to access and play spotify from both my iphone5 and, when at work, my docked iphone4. All of the sudden, my playlists do not show up on the iphone4. I can somehow get the iphone5 to act like it is playing music and it says playin...
So I used to be able to access and play spotify from both my iphone5 and, when at work, my docked iphone4. All of the sudden, my playlists do not show up on the iphone4. I can somehow get the iphone5...
Community Legend
604 Views
1 replies
0 likes
I was wondering if there is anyway to randomly shuffle songs in a playlist on mobile?
I was wondering if there is anyway to randomly shuffle songs in a playlist on mobile?
Not applicable
1964 Views
7 replies
0 likes
I spend a lot of time making sure my tags and file cover art are perfect and in order. It's very annoying that Spotify doesn't want me to use these on my mobile... On my laptop/pc I can "Unlink" the tracks from Spotify's register/database. This enabl...
I spend a lot of time making sure my tags and file cover art are perfect and in order. It's very annoying that Spotify doesn't want me to use these on my mobile... On my laptop/pc I can "Unlink" ...
Spotify Star
1344 Views
1 replies
0 likes
This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying.
This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying.
Community Legend
669 Views
1 replies
0 likes
Only 1 and You Don't Know Me show up on desktop version but not on iphone app!
Only 1 and You Don't Know Me show up on desktop version but not on iphone app!
Casual Listener
1133 Views
1 replies
0 likes
hi:using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7thanx
hi: using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7 thanx
Community Legend
711 Views
1 replies
0 likes
Hi, I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature was available, so the other night I went through my playlists on...
Hi, I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature wa...
Newbie
2524 Views
5 replies
0 likes
Spotify was working great until my iPhone crashed and I had to order a new iPhone. The songs that were synced to my device show up and I can select them, but they won't start playing. Instead it shows the song duration as -:-- Any assistance would be...
Spotify was working great until my iPhone crashed and I had to order a new iPhone. The songs that were synced to my device show up and I can select them, but they won't start playing. Ins...
Casual Listener
1246 Views
2 replies
0 likes
Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?
Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?
Community Legend
551 Views
1 replies
0 likes
hello, i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios. app takes 40 mb of free space after installation. looking at options takes 32 mb of free space immediately. checking new releases takes 250 mb of fr...
hello, i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios. app takes 40 mb of free space after installation. looking at options takes ...
Casual Listener
636 Views
2 replies
0 likes
Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.
Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.
Community Legend
604 Views
2 replies
0 likes
