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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44822 Views

45 replies

10 likes

  • 44822 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110947 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1851 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302685 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128543 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iphone 5 won't sync "my music" from computer

my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas? thanks.

Newbie

my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas?   thanks.

jeremygoh

Community Legend

547 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cannot close "define" screen

v1.5.0.2728Use case:When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.

Casual Listener

v1.5.0.2728 Use case: When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.

Jordi

Community Legend

895 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Apps crashing when login

My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.

Newbie

My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.

Jordi

Community Legend

610 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Premium account doesn't work on iPad

Hi I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go to my computer and log in on the spotify website there stands t...

Casual Listener

Hi   I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go t...

user-removed

Not applicable

1836 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotfiy premium on my iphone 5c isn't showing any playlists

I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.

Casual Listener

I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.

jeremygoh

Community Legend

649 Views

1 replies

0 likes

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  • 1 replies
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not able to connect to spotify on my iphone

Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for months, I managed to pay again with my Mexico credit...

Newbie

Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for...

jeremygoh

Community Legend

661 Views

1 replies

0 likes

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  • 1 replies
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iOS & Windows 8.1 Spotify Desktop spotify apps dropping out and restarting mid songs

Hi Spotify Community, For the past 2-3 months i have been having sporadic spotify track drop outs in the middle of a song, the song will just pause and then start playing, very similary how on other services a stream would be buffering to catch up an...

Newbie

Hi Spotify Community,   For the past 2-3 months i have been having sporadic spotify track drop outs in the middle of a song, the song will just pause and then start playing, very similary ho...

jeremygoh

Community Legend

551 Views

1 replies

0 likes

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  • 1 replies
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Playlist Suddenly Stopped Syncing on ipod touch

As of yesterday, the playlists on my ipod touch are no longe syncing to what's on the computer. for instance, I updated a few playlists yesterday. One of them had 13 songs, it now has 23. However, my ipod won't update with what's on the computer. And...

Newbie

As of yesterday, the playlists on my ipod touch are no longe syncing to what's on the computer. for instance, I updated a few playlists yesterday. One of them had 13 songs, it now has 23. However, my...

jeremygoh

Community Legend

509 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

German- Lieder synchronisieren

Hallo,brauche dringend Hilfe! Ich hab Spotify Premium und seid neustem werden die Lieder die ich zu einer playlist hinzugefügt habe, nicht mehr synchronisiert. Wenn ich den Schalter "online- verfügbar" Umlege sodass er auf grün ist sollten die Lieder...

Newbie

Hallo, brauche dringend Hilfe! Ich hab Spotify Premium und seid neustem werden die Lieder die ich zu einer playlist hinzugefügt habe, nicht mehr synchronisiert. Wenn ich den Schalter "online- verf...

jeremygoh

Community Legend

737 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App crashing

My Spotify app is crashing about every 40 minutes of play time. Ever since my last app updateIphone 5cVersion 1.4.1.4

Casual Listener

My Spotify app is crashing about every 40 minutes of play time. Ever since my last app update Iphone 5c Version 1.4.1.4

jeremygoh

Community Legend

465 Views

1 replies

0 likes

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  • 1 replies
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how to stop sync???

Hi there, in Spotify on my Mac i found "devices" and there i saw my ipad and my iphone. When i chose Synchronise suddenly Spotify startet to sync all i have on my Mac. I had no other idea to stop this but to delete Spotify on my ipad and iphone. can ...

Casual Listener

Hi there,    in Spotify on my Mac i found "devices" and there i saw my ipad and my iphone. When i chose Synchronise suddenly Spotify startet to sync all i have on my Mac. I had no other...

jeremygoh

Community Legend

3693 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Name on car radio

Hi, mi first post here. Thanks to everybody can help me... I've Spotify Premium and Premium Deezer too. My iPhone is connected to a car radio via dock (Keenwood iP500). so I can fast forward skip pause and recharge my iPhone. The question is: On Deez...

Newbie

Hi, mi first post here.   Thanks to everybody can help me...   I've Spotify Premium and Premium Deezer too.   My iPhone is connected to a car radio via dock (Keenwood iP500...

jeremygoh

Community Legend

532 Views

1 replies

0 likes

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Radio seems hopelessly broken - duplicate songs?

Hi all, I just signed up for Spotify Canada, but the Radio feature seems hopelessly broken? The radio station feature seems to duplicate songs over and over, or play variations of the same song multiple times, sometimes in a row? I did a search and I...

Casual Listener

Hi all,    I just signed up for Spotify Canada, but the Radio feature seems hopelessly broken?   The radio station feature seems to duplicate songs over and over, or play varia...

jeremygoh

Community Legend

638 Views

1 replies

0 likes

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  • 1 replies
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Ios app crashes frequently on ipod touch

I recently installed Soptify on my 32 GB Ipod Touch. Things are going smoothly for the most part. However, the ios app that recently became available in the Canadian ITunes storedoes crash frequently when I am searching for a song or if I press the P...

Casual Listener

I recently installed Soptify on my 32 GB Ipod Touch. Things are going smoothly for the most part. However, the ios app that recently became available in the Canadian ITunes storedoes crash frequently...

jeremygoh

Community Legend

598 Views

1 replies

0 likes

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  • 1 replies
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Local Files

Hi Guys, Have a question about local files and playing offline When i add music to Spotify from my laptop, I drag them into local files, then create playlists etc. i open Spotify on my phone to make the music available offline, now all these songs go...

Casual Listener

Hi Guys,   Have a question about local files and playing offline   When i add music to Spotify from my laptop, I drag them into local files, then create playlists etc.   i ...

jeremygoh

Community Legend

522 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify playing random pop songs

Using iPhone 3, free account. When playing an album on shuffle, spotify will play random pop songs for the recommended songs. I've seen Britney Spears, Taylor swift, micheal Jackson, etc. when I'm playing an album by Ryan bingham or Kelly Willis and ...

Newbie

Using iPhone 3, free account. When playing an album on shuffle, spotify will play random pop songs for the recommended songs. I've seen Britney Spears, Taylor swift, micheal Jackson, etc. when I'm pl...

jeremygoh

Community Legend

1231 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Syncing local files using iPhone

I used to be able to manually sync my local files from my computer to my iPhone using the free version of Spotify. Now when I click to manually sync the songs it automatically switches to sync all local files to the device. I don't want to sync every...

Roadie

I used to be able to manually sync my local files from my computer to my iPhone using the free version of Spotify. Now when I click to manually sync the songs it automatically switches to sync all lo...

jeremygoh

Community Legend

1248 Views

3 replies

0 likes

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  • 3 replies
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No more synchronization on my iphone!

Hello, I have trouble with my Spotify application on my Iphone. Often, when I'm connected to wifi, the synchronization of my songs stops. I have deleted and re-installed the app multiple times and it's always the same. At some point it just stops syn...

Newbie

Hello,    I have trouble with my Spotify application on my Iphone. Often, when I'm connected to wifi, the synchronization of my songs stops. I have deleted and re-installed the app mult...

jeremygoh

Community Legend

741 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Internet Connection required for Spotify Connect

Would have been nice to know that Spotify Connect requires the wireless network to have a connection to the internet in order to allow the devices on the network to control one another. That means you can't just walk into a room with an iPad, iPhone,...

Casual Listener

Would have been nice to know that Spotify Connect requires the wireless network to have a connection to the internet in order to allow the devices on the network to control one another.  That me...

jeremygoh

Community Legend

1439 Views

1 replies

0 likes

  • 1439 Views
  • 1 replies
  • 0 likes