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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44812 Views

45 replies

10 likes

  • 44812 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110935 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1849 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302678 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128535 Views

19 replies

38 likes

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  • 19 replies
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Playlists not syncing correctly

Hi everyone,I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and playlists I've created on the computer. For example,...

Regular

Hi everyone, I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and...

kbrooksc

Community Legend

825 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Do I have to play songs before using offline mode?

So I switched to Premium to use the offline mode on the tube where there's no signal. If I listen to a song online it will play it offline later but if I didn't play it before it won't! Is this how it is supposed to work? Many thanks

Casual Listener

So I switched to Premium to use the offline mode on the tube where there's no signal.   If I listen to a song online it will play it offline later but if I didn't play it before it won't! ...

davidlandier

Casual Listener

1676 Views

4 replies

0 likes

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  • 4 replies
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Getting Spotify to play on iphone4 (works on iphone5)

So I used to be able to access and play spotify from both my iphone5 and, when at work, my docked iphone4. All of the sudden, my playlists do not show up on the iphone4. I can somehow get the iphone5 to act like it is playing music and it says playin...

Newbie

So I used to be able to access and play spotify from both my iphone5 and, when at work, my docked iphone4. All of the sudden, my playlists do not show up on the iphone4. I can somehow get the iphone5...

Josh

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle

I was wondering if there is anyway to randomly shuffle songs in a playlist on mobile?

Regular

I was wondering if there is anyway to randomly shuffle songs in a playlist on mobile?

user-removed

Not applicable

1895 Views

7 replies

0 likes

  • 1895 Views
  • 7 replies
  • 0 likes

Solved!! I WANT TO USE MY OWN COVER ART AND FILE TAGS...

I spend a lot of time making sure my tags and file cover art are perfect and in order. It's very annoying that Spotify doesn't want me to use these on my mobile... On my laptop/pc I can "Unlink" the tracks from Spotify's register/database. This enabl...

Casual Listener

I spend a lot of time making sure my tags and file cover art are perfect and in order. It's very annoying that Spotify doesn't want me to use these on my mobile... On my laptop/pc I can "Unlink" ...

MattSuda

Spotify Star

1339 Views

1 replies

0 likes

Cover Art
id3
metafile
Tags
  • 1339 Views
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Annoying Facebook Notification

This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying.

Newbie

This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying. 

kbrooksc

Community Legend

660 Views

1 replies

0 likes

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spotify closes suddenly very often

hi:using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7thanx

Casual Listener

hi: using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7 thanx

Jordi

Community Legend

693 Views

1 replies

0 likes

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My Music Albums on iOS App not in sync with desktop version

Hi, I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature was available, so the other night I went through my playlists on...

Casual Listener

Hi,   I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature wa...

spotipaul

Newbie

2498 Views

5 replies

0 likes

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Solved!! Previous Synced songs won't resync

Spotify was working great until my iPhone crashed and I had to order a new iPhone. The songs that were synced to my device show up and I can select them, but they won't start playing. Instead it shows the song duration as -:-- Any assistance would be...

Casual Listener

Spotify was working great until my iPhone crashed and I had to order a new iPhone.  The songs that were synced to my device show up and I can select them, but they won't start playing.  Ins...

jparrell

Casual Listener

1237 Views

2 replies

0 likes

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Song storage question

Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?

Casual Listener

Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?

Josh

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Version 1.5.0.2728 eats memory space like crazy

hello, i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios. app takes 40 mb of free space after installation. looking at options takes 32 mb of free space immediately. checking new releases takes 250 mb of fr...

Casual Listener

hello,   i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios.   app takes 40 mb of free space after installation. looking at options takes ...

d_p

Casual Listener

634 Views

2 replies

0 likes

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  • 2 replies
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iPhone app will not open

Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.

Casual Listener

Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.

jeremygoh

Community Legend

592 Views

2 replies

0 likes

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  • 2 replies
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Daily playlists in browse section on iPhone won't update unless app is killed

Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists or weekend etc untill the app is closed and double pre...

Casual Listener

Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists o...

jeremygoh

Community Legend

791 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Play list stuck on "loading"

I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal next step is to then sync the phone to the desktop ap...

Music Fan

I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal ...

JonCr

Music Fan

4275 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Shuffle

I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.

Regular

I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.

kbrooksc

Community Legend

1676 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Spotify Premium

Hello,I was wondering how I can pay for spotify premium in the app?I have $50 on my account and would rather use that money than my credit card.Thank you in advance!-LSHSASB

Casual Listener

Hello, I was wondering how I can pay for spotify premium in the app? I have $50 on my account and would rather use that money than my credit card. Thank you in advance! -LSHSASB

kbrooksc

Community Legend

976 Views

5 replies

0 likes

  • 976 Views
  • 5 replies
  • 0 likes

Iphone App Crashing

Hi I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in. Ive tried to reinstall the app after deleting it. Ive reset the phone by holding the two buttons down and then reinstalled the app. Ive turned the...

Casual Listener

Hi   I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in.    Ive tried to reinstall the app after deleting it.    ...

kbrooksc

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! (offline) Filters not available for playlists.

So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not even there. I noticed so older threads about this but i...

Casual Listener

So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not ev...

superankan

Casual Listener

991 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes