Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 403815 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
New to Spotify and this is going to sound so dumb. I have created a playlist, downloaded an album and some singles, but how can I get ALL my songs to shuffle etc?
Newbie
New to Spotify and this is going to sound so dumb. I have created a playlist, downloaded an album and some singles, but how can I get ALL my songs to shuffle etc?
Grauniad
Newbie
725 Views
2 replies
0 likes
I'm a spotify premium user. I made a playlist on my desktop and do not have access to it on my devices (iPhone and iPad). The playlist is not displaying at all on these devices. First time I've had this issue. Any suggestions or tips?
Casual Listener
I'm a spotify premium user. I made a playlist on my desktop and do not have access to it on my devices (iPhone and iPad). The playlist is not displaying at all on these devices. First time I've had t...
Snitberd
Newbie
758 Views
1 replies
0 likes
Hello, I am a Premium Spotify subscriber, and for the past 3 days my starred songs and playlists will not load. The starred just spins at a 'loading' status and the playlists are not even displayed, it says 0. My desktop version is fine, still displa...
Casual Listener
Hello, I am a Premium Spotify subscriber, and for the past 3 days my starred songs and playlists will not load. The starred just spins at a 'loading' status and the playlists are not even dis...
astridbenet
Casual Listener
1103 Views
2 replies
0 likes
Ive recently been to French Polynesia, where my Spotify app suddenly decided that my new language of choice was french. I was able to survive it until the end of my vacation, as i assumed the language was changed due to my current location. But now i...
Regular
Ive recently been to French Polynesia, where my Spotify app suddenly decided that my new language of choice was french. I was able to survive it until the end of my vacation, as i assumed the languag...
Thejfw2000
Newbie
18995 Views
12 replies
1 likes
Hi, I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlists on iphone get stuck in some sort of loading mode. It is u...
Newbie
Hi, I have had a problem from time to time when it comes to playlists on my iphone. Usually it works fine and I can sync the playlists on all my devices. But every once in a while my playlis...
MotoMage
Casual Listener
10591 Views
9 replies
0 likes
Hello!A friend used my phone to connect to Facebook while we were using spotify, and now my spotify account is linked to her Facebook.Can you help please?When I go to preferences--> social, there is no "disconnect from Facebook". What should I do?Tha...
Casual Listener
Hello! A friend used my phone to connect to Facebook while we were using spotify, and now my spotify account is linked to her Facebook. Can you help please? When I go to preferences--> social, ...
Evillexina
Casual Listener
4006 Views
3 replies
0 likes
iOS Release Notes What's new in version 1.5.0 New: Want an equalizer? OK, it's waiting for you in Settings. Go play. New: Looking for Discover? You'll now find it inside Browse. (iPhone) New: We've redesigned the Artist page for iPad, now with latest...
Spotify Legend
iOS Release Notes What's new in version 1.5.0 New: Want an equalizer? OK, it's waiting for you in Settings. Go play. New: Looking for Discover? You'll now find it inside Browse. (iPhone)...
Goodman
Spotify Legend
4324 Views
11 replies
0 likes
Used to not have this problem with my last premium account username checkhouston. Can a mod help me out and let me know if it's a technical gltich? Thanks, Ave
Casual Listener
Used to not have this problem with my last premium account username checkhouston. Can a mod help me out and let me know if it's a technical gltich? Thanks, Ave
samenieida
Newbie
6870 Views
4 replies
0 likes
I have an ipod classic, and when i sync my spotify premium plyalists, only 3-6 songs from the playlist will show up on my ipod.. i tried reinstalling spotify and resyncing my ipod but nothing is fixing the problem.
Newbie
I have an ipod classic, and when i sync my spotify premium plyalists, only 3-6 songs from the playlist will show up on my ipod.. i tried reinstalling spotify and resyncing my ipod but nothing is fixi...
jeremygoh
Community Legend
745 Views
1 replies
0 likes
I'm running Spotify premium on iOS. I get this problem where no sound comes out after a few songs. The app itself still "plays" because I can see the pause button across the song's name but no sound comes out. It seems to do this after 3-4 songs. I'v...
Regular
I'm running Spotify premium on iOS. I get this problem where no sound comes out after a few songs. The app itself still "plays" because I can see the pause button across the song's n...
jeremygoh
Community Legend
3080 Views
9 replies
0 likes
Hey, so the last few days I've been having trouble with my iphone spotify app. PC an ipad works just fine but on the phone my playlists wont show and theres just a loading mage. I've trien restart, log out, reinstall the app. I have not connected my ...
Casual Listener
Hey, so the last few days I've been having trouble with my iphone spotify app. PC an ipad works just fine but on the phone my playlists wont show and theres just a loading mage. I've trien...
JustAGirlinTN
Newbie
3364 Views
3 replies
0 likes
OMGGGGG first my Starred list deleted all 1,000 songs and nowLL of my music is gone. I am freaking out. Someone help!!!
Casual Listener
OMGGGGG first my Starred list deleted all 1,000 songs and nowLL of my music is gone. I am freaking out. Someone help!!!
Erinjessica
Newbie
741 Views
1 replies
0 likes
My spotify app for my Iphone 5 isn't working. When I go to browse, no playlists load. Whenver I click on 'top lists', 'new releases', etc etc it just gives me a blank screen. Its been happening for a while and is really annoying for someone paying fo...
Newbie
My spotify app for my Iphone 5 isn't working. When I go to browse, no playlists load. Whenver I click on 'top lists', 'new releases', etc etc it just gives me a blank screen. Its been happening for a...
MotoMage
Casual Listener
3265 Views
2 replies
1 likes
Ii have spotify premium, and recently deleted the app on my phone and reinstalled it, but now none of my music is showing up on my phone at all. It's all still there on my desktop and on my account but it's not showing up under my music at all. I've ...
Newbie
Ii have spotify premium, and recently deleted the app on my phone and reinstalled it, but now none of my music is showing up on my phone at all. It's all still there on my desktop and on my account b...
Zenithiel
Casual Listener
735 Views
1 replies
0 likes
Hi, All of my playlists are no longer available my iPhone (both online and offline playlists). I can only access other people's playlists that I have subscribed too. App size is showing as 4.2Gb so something is still on the device? M (iOS 6, iPhone 4...
Regular
Hi, All of my playlists are no longer available my iPhone (both online and offline playlists). I can only access other people's playlists that I have subscribed too. App size is ...
Mikusworld
Newbie
3223 Views
14 replies
0 likes
on my iphone i am unable to get my playlist available to listen offline... i click the available offline to on, but nothing happens and i cannot listen to my playlist while online .... help
Casual Listener
on my iphone i am unable to get my playlist available to listen offline... i click the available offline to on, but nothing happens and i cannot listen to my playlist while online .... help
kbrooksc
Community Legend
442 Views
1 replies
0 likes
Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devices if you are streaming but what about purely Offli...
Casual Listener
Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devic...
kbrooksc
Community Legend
1039 Views
3 replies
0 likes
I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog. I skipped through Alicia Keys for instance on shuffle and it repeated several tracks a handful of times while others weren't even queued. ...
Regular
I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog. I skipped through Alicia Keys for instance on shuffle and it repeated severa...
jeremygoh
Community Legend
1612 Views
5 replies
0 likes
Hi, I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listening for the phone... But today, all my saved songs and albums have d...
Casual Listener
Hi, I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listeni...
jeremygoh
Community Legend
4798 Views
3 replies
0 likes
I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.
Casual Listener
I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.
Mrcek12
Casual Listener
577 Views
2 replies
0 likes