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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37231 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102783 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299202 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125887 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Daily playlists in browse section on iPhone won't update unless app is killed

Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists or weekend etc untill the app is closed and double pre...

Casual Listener

Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists o...

jeremygoh

Community Legend

780 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Play list stuck on "loading"

I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal next step is to then sync the phone to the desktop ap...

Music Fan

I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal ...

JonCr

Music Fan

4258 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Shuffle

I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.

Regular

I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.

kbrooksc

Community Legend

1636 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Spotify Premium

Hello,I was wondering how I can pay for spotify premium in the app?I have $50 on my account and would rather use that money than my credit card.Thank you in advance!-LSHSASB

Casual Listener

Hello, I was wondering how I can pay for spotify premium in the app? I have $50 on my account and would rather use that money than my credit card. Thank you in advance! -LSHSASB

kbrooksc

Community Legend

945 Views

5 replies

0 likes

  • 945 Views
  • 5 replies
  • 0 likes

Iphone App Crashing

Hi I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in. Ive tried to reinstall the app after deleting it. Ive reset the phone by holding the two buttons down and then reinstalled the app. Ive turned the...

Casual Listener

Hi   I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in.    Ive tried to reinstall the app after deleting it.    ...

kbrooksc

Community Legend

476 Views

1 replies

0 likes

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  • 1 replies
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Solved!! (offline) Filters not available for playlists.

So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not even there. I noticed so older threads about this but i...

Casual Listener

So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not ev...

superankan

Casual Listener

968 Views

3 replies

0 likes

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  • 3 replies
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iphone 5 won't sync "my music" from computer

my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas? thanks.

Newbie

my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas?   thanks.

jeremygoh

Community Legend

538 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cannot close "define" screen

v1.5.0.2728Use case:When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.

Casual Listener

v1.5.0.2728 Use case: When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.

Jordi

Community Legend

881 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Apps crashing when login

My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.

Newbie

My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.

Jordi

Community Legend

602 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Premium account doesn't work on iPad

Hi I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go to my computer and log in on the spotify website there stands t...

Casual Listener

Hi   I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go t...

user-removed

Not applicable

1811 Views

6 replies

0 likes

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  • 6 replies
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Spotfiy premium on my iphone 5c isn't showing any playlists

I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.

Casual Listener

I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.

jeremygoh

Community Legend

637 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

not able to connect to spotify on my iphone

Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for months, I managed to pay again with my Mexico credit...

Newbie

Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for...

jeremygoh

Community Legend

647 Views

1 replies

0 likes

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  • 1 replies
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iOS & Windows 8.1 Spotify Desktop spotify apps dropping out and restarting mid songs

Hi Spotify Community, For the past 2-3 months i have been having sporadic spotify track drop outs in the middle of a song, the song will just pause and then start playing, very similary how on other services a stream would be buffering to catch up an...

Newbie

Hi Spotify Community,   For the past 2-3 months i have been having sporadic spotify track drop outs in the middle of a song, the song will just pause and then start playing, very similary ho...

jeremygoh

Community Legend

543 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist Suddenly Stopped Syncing on ipod touch

As of yesterday, the playlists on my ipod touch are no longe syncing to what's on the computer. for instance, I updated a few playlists yesterday. One of them had 13 songs, it now has 23. However, my ipod won't update with what's on the computer. And...

Newbie

As of yesterday, the playlists on my ipod touch are no longe syncing to what's on the computer. for instance, I updated a few playlists yesterday. One of them had 13 songs, it now has 23. However, my...

jeremygoh

Community Legend

504 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

German- Lieder synchronisieren

Hallo,brauche dringend Hilfe! Ich hab Spotify Premium und seid neustem werden die Lieder die ich zu einer playlist hinzugefügt habe, nicht mehr synchronisiert. Wenn ich den Schalter "online- verfügbar" Umlege sodass er auf grün ist sollten die Lieder...

Newbie

Hallo, brauche dringend Hilfe! Ich hab Spotify Premium und seid neustem werden die Lieder die ich zu einer playlist hinzugefügt habe, nicht mehr synchronisiert. Wenn ich den Schalter "online- verf...

jeremygoh

Community Legend

728 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App crashing

My Spotify app is crashing about every 40 minutes of play time. Ever since my last app updateIphone 5cVersion 1.4.1.4

Casual Listener

My Spotify app is crashing about every 40 minutes of play time. Ever since my last app update Iphone 5c Version 1.4.1.4

jeremygoh

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

how to stop sync???

Hi there, in Spotify on my Mac i found "devices" and there i saw my ipad and my iphone. When i chose Synchronise suddenly Spotify startet to sync all i have on my Mac. I had no other idea to stop this but to delete Spotify on my ipad and iphone. can ...

Casual Listener

Hi there,    in Spotify on my Mac i found "devices" and there i saw my ipad and my iphone. When i chose Synchronise suddenly Spotify startet to sync all i have on my Mac. I had no other...

jeremygoh

Community Legend

3674 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Name on car radio

Hi, mi first post here. Thanks to everybody can help me... I've Spotify Premium and Premium Deezer too. My iPhone is connected to a car radio via dock (Keenwood iP500). so I can fast forward skip pause and recharge my iPhone. The question is: On Deez...

Newbie

Hi, mi first post here.   Thanks to everybody can help me...   I've Spotify Premium and Premium Deezer too.   My iPhone is connected to a car radio via dock (Keenwood iP500...

jeremygoh

Community Legend

524 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Radio seems hopelessly broken - duplicate songs?

Hi all, I just signed up for Spotify Canada, but the Radio feature seems hopelessly broken? The radio station feature seems to duplicate songs over and over, or play variations of the same song multiple times, sometimes in a row? I did a search and I...

Casual Listener

Hi all,    I just signed up for Spotify Canada, but the Radio feature seems hopelessly broken?   The radio station feature seems to duplicate songs over and over, or play varia...

jeremygoh

Community Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes