Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30773 Views

40 replies

9 likes

  • 30773 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95501 Views

115 replies

12 likes

Other
  • 95501 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293909 Views

60 replies

15 likes

  • 293909 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123838 Views

19 replies

38 likes

  • 123838 Views
  • 19 replies
  • 38 likes

spotify closes suddenly very often

hi:using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7thanx

Casual Listener

hi: using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7 thanx

Jordi

Community Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

My Music Albums on iOS App not in sync with desktop version

Hi, I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature was available, so the other night I went through my playlists on...

Casual Listener

Hi,   I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature wa...

spotipaul

Newbie

2386 Views

5 replies

0 likes

  • 2386 Views
  • 5 replies
  • 0 likes

Solved!! Previous Synced songs won't resync

Spotify was working great until my iPhone crashed and I had to order a new iPhone. The songs that were synced to my device show up and I can select them, but they won't start playing. Instead it shows the song duration as -:-- Any assistance would be...

Casual Listener

Spotify was working great until my iPhone crashed and I had to order a new iPhone.  The songs that were synced to my device show up and I can select them, but they won't start playing.  Ins...

jparrell

Casual Listener

1192 Views

2 replies

0 likes

  • 1192 Views
  • 2 replies
  • 0 likes

Song storage question

Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?

Casual Listener

Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?

Josh

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Version 1.5.0.2728 eats memory space like crazy

hello, i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios. app takes 40 mb of free space after installation. looking at options takes 32 mb of free space immediately. checking new releases takes 250 mb of fr...

Casual Listener

hello,   i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios.   app takes 40 mb of free space after installation. looking at options takes ...

d_p

Casual Listener

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

iPhone app will not open

Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.

Casual Listener

Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.

jeremygoh

Community Legend

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Daily playlists in browse section on iPhone won't update unless app is killed

Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists or weekend etc untill the app is closed and double pre...

Casual Listener

Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists o...

jeremygoh

Community Legend

756 Views

3 replies

0 likes

  • 756 Views
  • 3 replies
  • 0 likes

Solved!! Play list stuck on "loading"

I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal next step is to then sync the phone to the desktop ap...

Music Fan

I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal ...

JonCr

Music Fan

4227 Views

6 replies

0 likes

  • 4227 Views
  • 6 replies
  • 0 likes

Solved!! Shuffle

I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.

Regular

I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.

kbrooksc

Community Legend

1545 Views

9 replies

0 likes

  • 1545 Views
  • 9 replies
  • 0 likes

Solved!! Spotify Premium

Hello,I was wondering how I can pay for spotify premium in the app?I have $50 on my account and would rather use that money than my credit card.Thank you in advance!-LSHSASB

Casual Listener

Hello, I was wondering how I can pay for spotify premium in the app? I have $50 on my account and would rather use that money than my credit card. Thank you in advance! -LSHSASB

kbrooksc

Community Legend

917 Views

5 replies

0 likes

  • 917 Views
  • 5 replies
  • 0 likes

Iphone App Crashing

Hi I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in. Ive tried to reinstall the app after deleting it. Ive reset the phone by holding the two buttons down and then reinstalled the app. Ive turned the...

Casual Listener

Hi   I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in.    Ive tried to reinstall the app after deleting it.    ...

kbrooksc

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Solved!! (offline) Filters not available for playlists.

So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not even there. I noticed so older threads about this but i...

Casual Listener

So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not ev...

superankan

Casual Listener

941 Views

3 replies

0 likes

  • 941 Views
  • 3 replies
  • 0 likes

iphone 5 won't sync "my music" from computer

my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas? thanks.

Newbie

my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas?   thanks.

jeremygoh

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Cannot close "define" screen

v1.5.0.2728Use case:When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.

Casual Listener

v1.5.0.2728 Use case: When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.

Jordi

Community Legend

852 Views

4 replies

0 likes

  • 852 Views
  • 4 replies
  • 0 likes

Apps crashing when login

My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.

Newbie

My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.

Jordi

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Solved!! Premium account doesn't work on iPad

Hi I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go to my computer and log in on the spotify website there stands t...

Casual Listener

Hi   I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go t...

user-removed

Not applicable

1772 Views

6 replies

0 likes

  • 1772 Views
  • 6 replies
  • 0 likes

Spotfiy premium on my iphone 5c isn't showing any playlists

I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.

Casual Listener

I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.

jeremygoh

Community Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

not able to connect to spotify on my iphone

Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for months, I managed to pay again with my Mexico credit...

Newbie

Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for...

jeremygoh

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes