Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44804 Views

45 replies

10 likes

  • 44804 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110918 Views

116 replies

13 likes

Other
  • 110918 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1845 Views

0 replies

0 likes

iOS
  • 1845 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302669 Views

62 replies

16 likes

  • 302669 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128526 Views

19 replies

38 likes

  • 128526 Views
  • 19 replies
  • 38 likes

Gift Card

I have already got my spotfiy account to premium but I was using a gift card and activated it from my iphone 5. I heard on previous posts to wait up to 12 hours or log out then back in(which didn't work for me). I would like to know if any of these c...

Casual Listener

I have already got my spotfiy account to premium but I was using a gift card and activated it from my iphone 5. I heard on previous posts to wait up to 12 hours or log out then back in(which didn't w...

jeremygoh

Community Legend

1228 Views

3 replies

0 likes

Gift Card
support
  • 1228 Views
  • 3 replies
  • 0 likes

Spotify on Ipad - seaching friends and playlists

Hello, I have the spotify app on my ipad. i am unable to search for friends, whenever i click on the friends tab the only option is connect to facebook. i do not have facebook. if i search with username nothing comes up. also, i am having issues sear...

Newbie

Hello,   I have the spotify app on my ipad. i am unable to search for friends, whenever i click on the friends tab the only option is connect to facebook. i do not have facebook. if i search w...

jeremygoh

Community Legend

2045 Views

5 replies

0 likes

  • 2045 Views
  • 5 replies
  • 0 likes

Shuffle Play- Same sequence of songs

I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost the same exact sequence of songs each day. Its not the first time it has happened either. If that doesnt tell you that shuffle play isnt working then I...

Roadie

I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost  the same exact sequence of songs each day. Its not the first time it has happened either. If t...

jeremygoh

Community Legend

1042 Views

3 replies

0 likes

  • 1042 Views
  • 3 replies
  • 0 likes

Please fix the syncing on spotify!

Spotify Employees, Please do fix the spotify wifi syncing. It always stays on pending when trying to sync local files and also the album artwork never shows on the playlist tab but it shows as a mini album artwork in the box above the play and pause ...

Casual Listener

Spotify Employees,   Please do fix the spotify wifi syncing. It always stays on pending when trying to sync local files and also the album artwork never shows on the playlist tab but it show...

jeremygoh

Community Legend

852 Views

2 replies

0 likes

  • 852 Views
  • 2 replies
  • 0 likes

iphone spotify can not removing music from playlist

iphone spotify can not removing music from playlist but directly remove mymusic please fix it. btw . android ver can removine music from playlist

Newbie

iphone spotify can not removing music from playlist    but directly remove mymusic    please fix it.     btw . android ver can removine music from playlist

jeremygoh

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Music Quality

When I am playing music on my ion speaker it seems that the higher the volume on my phone is the lower the quality of the music is even when the speaker is turned down. However usual music quality can be acheived by turning the speaker all the way up...

Visitor

When I am playing music on my ion speaker it seems that the higher the volume on my phone is the lower the quality of the music is even when the speaker is turned down. However usual music quality ca...

jeremygoh

Community Legend

767 Views

4 replies

0 likes

  • 767 Views
  • 4 replies
  • 0 likes

some songs just stops playing

some songs just stops playing one oe two minutes into the song. I have tried to remove the song and add it again - same result. I am using a Iphone 4. Someone has any udea what could be the problem? RGDS

Newbie

some songs just stops playing one oe two minutes into the song. I have tried to remove the song and add it again - same result. I am using a Iphone 4. Someone has any udea what could be the problem? ...

kbrooksc

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Local Files Wont Syc

If i select local files to sync it just says pending forever. I have 51 gb free space on my phone and i have uninstalled and reinstalled the app so its not that. Anyone have any advice ?

Casual Listener

If i select local files to sync it just says pending forever. I have 51 gb free space on my phone and i have uninstalled and reinstalled the app so its not that. Anyone have any advice ?

MarkDegroot

Casual Listener

1112 Views

4 replies

0 likes

local files
pending
  • 1112 Views
  • 4 replies
  • 0 likes

Solved!! Spotify premium not working on iPhone 5

Spotify Premium has been working well on my iPad, iPhone and desktop for a long while. Suddently it has stopped working on my iPhone 5. I found myself logged out of the App. Now, when I log back in on the phone my playlists and music has gone and my ...

Casual Listener

Spotify Premium has been working well on my iPad, iPhone and desktop for a long while. Suddently it has stopped working on my iPhone 5. I found myself logged out of the App. Now, when I log back in o...

kbrooksc

Community Legend

1972 Views

4 replies

0 likes

iphone5
Premium
  • 1972 Views
  • 4 replies
  • 0 likes

Can't play offline

When I select a playlist to play offline it does not load the songs to enable them to be played offline, I have uninstalled and reinstalled the app many times and it is still not working

Casual Listener

When I select a playlist to play offline it does not load the songs to enable them to be played offline, I have uninstalled and reinstalled the app many times and it is still not working

kbrooksc

Community Legend

629 Views

3 replies

0 likes

  • 629 Views
  • 3 replies
  • 0 likes

Why Spotify connect shows a desktop?

Why is a desktop/compter screen shown on the Spotify Connect IOS screen when the feature is not available in the slightest? Connect lets you play and control Spotify on all your devices' ? Why doesent it control the Mac/PC then???

Casual Listener

Why is a desktop/compter screen shown on the Spotify Connect IOS screen when the feature is not available in the slightest?   Connect lets you play and control Spotify on all your devices' ...

MattSuda

Spotify Star

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Solved!! Errors.

Hi there. My iPhone 5C Spotify app has recently stopped working. I keep getting either 'An error occurred. Try again' message when I search for artists or the no matches found one. I have no offline devices, have tried hard resetting about 5 times no...

Casual Listener

Hi there. My iPhone 5C Spotify app has recently stopped working. I keep getting either 'An error occurred. Try again' message when I search for artists or the no matches found one. I have no offline ...

amber0202

Casual Listener

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes

Solved!! Saved music disappearing from "Your Music"

I have saved albums to Your Music recently on my iPhone. The save goes through, but sometime later the albums disappear. I have a (potentially) related problem on the desktop app. Save just doesn't work. Click it and nothing happens. Thoughts? Ideas?

Casual Listener

I have saved albums to Your Music recently on my iPhone.  The save goes through, but sometime later the albums disappear.     I have a (potentially) related problem on the desktop ...

mndoci

Casual Listener

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Songs sorted by albums

Some day for some reason in "Your Music" "Artist" section, songs were sorted by albums and it was great. Now it dissapeared and I kind of miss it. Is there a way to return it? Thank you

Newbie

Some day for some reason in "Your Music" "Artist" section, songs were sorted by albums and it was great. Now it dissapeared and I kind of miss it. Is there a way to return it? Thank you

sasmimo

Newbie

658 Views

2 replies

1 likes

  • 658 Views
  • 2 replies
  • 1 likes

Solved!! Cannot play Spotify playlists on fifth generation iPod Touch

I have a fifth generation iPod Touch that I have Spotify installed on. When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected playlist. The only option I have to play music on my iPod Tou...

Regular

I have a fifth generation iPod Touch that I have Spotify installed on.  When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected play...

calliecrkkuczek

Regular

1972 Views

2 replies

0 likes

  • 1972 Views
  • 2 replies
  • 0 likes

Local files won't sync iPhone

I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decided to sync local songs from PC nº2 to my iPhone. It...

Casual Listener

I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decid...

mnagle33

Casual Listener

11485 Views

11 replies

1 likes

  • 11485 Views
  • 11 replies
  • 1 likes

Help with saving data

Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are only local files--and not spotify files--as available ...

Newbie

Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are onl...

MattSuda

Spotify Star

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Activity Feed on iPhone Empty

Hi Guys, On the desktop version of Spotify I'm following ___ people but whenever I go into the Activity section on the iOS version it displays the message "No recent activity" "Follow friends to see the music their sharing" imgur.com/kAFvCPz Does any...

Newbie

Hi Guys,    On the desktop version of Spotify I'm following ___ people but whenever I go into the Activity section on the iOS version it displays the message "No recent activity" "Follo...

MattSuda

Spotify Star

1130 Views

1 replies

0 likes

  • 1130 Views
  • 1 replies
  • 0 likes

Solved!! Ipad app "installed" but not visible

Spotify ipod/ipad app is working on my ipod, airplay icon, great! But.. The app is not visible on my first generation ipad, even after updating to 5.1.1', which i think is ios5, twice. The ipad appstore says "installed". On the PC desktop, it is incl...

Casual Listener

Spotify ipod/ipad app is working on my ipod, airplay icon, great! But.. The app is not visible on my first generation ipad, even after updating to 5.1.1', which i think is ios5, twice. The ipad appst...

loulouspotten

Newbie

19174 Views

6 replies

0 likes

  • 19174 Views
  • 6 replies
  • 0 likes

Solved!! I can't sync any playlists anymore

Hey guys, I bought Spotify Premium yesterday and I managed to sync some songs, but now it's just not syncing anymore. 5 or 6 playlists got the green sign but I want to sync more and it just doesn't get the green sign. It's on my iPhone 4s btw, can an...

Casual Listener

Hey guys,   I bought Spotify Premium yesterday and I managed to sync some songs, but now it's just not syncing anymore. 5 or 6 playlists got the green sign but I want to sync more and it j...

jeremygoh

Community Legend

2019 Views

4 replies

0 likes

  • 2019 Views
  • 4 replies
  • 0 likes