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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44800 Views

45 replies

10 likes

  • 44800 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110909 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1832 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302662 Views

62 replies

16 likes

  • 302662 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128525 Views

19 replies

38 likes

  • 128525 Views
  • 19 replies
  • 38 likes

How to download an album ?

hello there, using the latest app - I just want to download an album to the iphone that it is available, for offline usage. (using premium account)Currently, Ifound just one solution to that, which is quit awkward: searching for the album, create a p...

Regular

hello there,    using the latest app - I just want to download an album to the iphone that it is available, for offline usage. (using premium account) Currently, Ifound just one solution...

jeremygoh

Community Legend

8958 Views

4 replies

0 likes

  • 8958 Views
  • 4 replies
  • 0 likes

Playlists aren't showing up on ipod touch

I intalled the app on my ipod touch and logged in, but for some reason my playlists dont show up that i already have set on my computer. please help

Casual Listener

I intalled the app on my ipod touch and logged in, but for some reason my playlists dont show up that i already have set on my computer. please help

jeremygoh

Community Legend

1467 Views

5 replies

0 likes

  • 1467 Views
  • 5 replies
  • 0 likes

Playlists disappeared from iphone but Ok on laptop...?

Hi, I have a Spotify Premium account and have playlists which I can see on my windows laptop - they are all there but when I log into my old iphone 3 which is running Spotify IOs 4 my playlists have vanished. They have been there before because I use...

Casual Listener

Hi, I have a Spotify Premium account and have playlists which I can see on my windows laptop - they are all there but when I log into my old iphone 3 which is running Spotify IOs 4 my playlists hav...

jeremygoh

Community Legend

931 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Songs in playlist differ from iPhone to iPad.

I'm following a playlist (Videogames / OC Remix) and on the iPhone it has a large variety (740+ songs) whereas on the iPad it only shows 111. What gives? It's the same account so I know it's not some international region type issue. Any suggestions?

Newbie

I'm following a playlist (Videogames / OC Remix) and on the iPhone it has a large variety (740+ songs) whereas on the iPad it only shows 111.  What gives?     It's the same account...

jeremygoh

Community Legend

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

On my iPod touch 4th generation I crash...

Whenever I open spotify on my iPod it loads fine. I click radio and then the one I want to play. Some song starts playing but nothing pops on my screen, said screen frozen. After a moment the music stops and the app crashes. Happens everytime I open ...

Regular

Whenever I open spotify on my iPod it loads fine. I click radio and then the one I want to play. Some song starts playing but nothing pops on my screen, said screen frozen. After a moment the music s...

jeremygoh

Community Legend

1066 Views

2 replies

0 likes

Other
  • 1066 Views
  • 2 replies
  • 0 likes

Not sync the songs in offline mode in iphone 5

Hi! One of my lists is not syncing in offline mode... I have never had this problem before until like 5 days ago... Can you help me? Otherwise I will cancel my subscription. Thanks

Newbie

Hi! One of my lists is not syncing in offline mode... I have never had this problem before until like 5 days ago... Can you help me? Otherwise I will cancel my subscription. Thanks

jeremygoh

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Solved!! Playlist / Shuffle Problem

All of my playlists (online and offline) are all stuck to Shuffle. I would like them to play in order and only to Shuffle when I press the "Shuffle" button (like it's supposed to work). Does anyone know how I can fix this? Thanks a ton! LE

Casual Listener

All of my playlists (online and offline) are all stuck to Shuffle.  I would like them to play in order and only to Shuffle when I press the "Shuffle" button (like it's supposed to work).  D...

Entamut

Casual Listener

4649 Views

5 replies

0 likes

  • 4649 Views
  • 5 replies
  • 0 likes

iphone 4 app keeps crashing in the search function

i have latest apple software and latest spotify - i use the search function and it always comes up try again, i leave function to menu and go back and it works - however it then crashes when i search again and its loading!! so frustrating!!

Newbie

i have latest apple software and latest spotify - i use the search function and it always comes up try again, i leave function to menu and go back and it works - however it then crashes when i search...

jeremygoh

Community Legend

798 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New video ad option for 30min of ad-free listening RUINING Spotify

The newer option on Spotify to watch a 30 second clip to have 30 minutes of ad free listening is ruining spotify and I'm about to delete it from my phone. I understand they need ads for funding, and I like the idea of watching a video in exchange for...

Visitor

The newer option on Spotify to watch a 30 second clip to have 30 minutes of ad free listening is ruining spotify and I'm about to delete it from my phone. I understand they need ads for funding, and ...

meahtenoha

Spotify

3451 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Spotify on iPhone4 stops syncing half way and does not restart

Really frustrating. I cannot sync now tracks onto my playlists (for offline play). It starts, randomly, and stops and does not finish. How can force spotify to sync new songs on my phone?

Casual Listener

Really frustrating. I cannot sync now tracks onto my playlists (for offline play). It starts, randomly, and stops and does not finish.  How can force spotify to sync new songs on my phone? ...

jeremygoh

Community Legend

657 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Show Activity" option being changed without permission

Using spotify on iPhone 5 running current iOS version. In the settings pane, under "Social", I keep the option for sharing my listening on facebook set to "off", but I routinely see my listening activity show up on facebook anyway. I go back and chec...

Newbie

Using spotify on iPhone 5 running current iOS version.    In the settings pane, under "Social", I keep the option for sharing my listening on facebook set to "off", but I routinely see ...

jeremygoh

Community Legend

1094 Views

1 replies

0 likes

iphone 5
Social
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  • 1 replies
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iOS app crashing

Hi there<br><br>I'm using an iPhone 4s with iOS 7.1.2. I have downloaded the app and it crashes after I try and log in.<br><br>I have turned the phone off and on. Deleted the app restarted the phone and tried installing again. Nothing works. (Clean i...

Casual Listener

Hi there&lt;br&gt;&lt;br&gt;I'm using an iPhone 4s with iOS 7.1.2. I have downloaded the app and it crashes after I try and log in.&lt;br&gt;&lt;br&gt;I have turned th...

jeremygoh

Community Legend

804 Views

3 replies

0 likes

Other
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  • 3 replies
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SPOTIFY PREMIUM WILL NOT REGISTER ON IPHONE 5

I've always used spotify and recently lost my debit card, so the payment was cancelled. When I went to put in the new card numberit wouldn't take it. Ive gotten reciepts saying the purchase went through, but it's still showing as a free account on my...

Newbie

I've always used spotify and recently lost my debit card, so the payment was cancelled. When I went to put in the new card numberit wouldn't take it. Ive gotten reciepts saying the purchase went thro...

jeremygoh

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

spotify showing free in stead of premium

when i login in spotify website, it shows my premium will be end on 2014-10-03 but when i log into iphone app, it shows free........ please help

Newbie

when i login in spotify website, it shows my premium will be end on 2014-10-03 but when i log into iphone app, it shows free........   please help

jeremygoh

Community Legend

801 Views

1 replies

1 likes

  • 801 Views
  • 1 replies
  • 1 likes

Why can I select a track to play on the desktop app but not on my iPhone?

Why can I select a track to play on the desktop app but not on my iPhone? Can anyone explain this? Makes no sense that I can do it on one but not the other!! BTW... Free version...

Newbie

Why can I select a track to play on the desktop app but not on my iPhone?  Can anyone explain this?  Makes no sense that I can do it on one but not the other!!  BTW... Free version...&...

jeremygoh

Community Legend

690 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Continuous play if a playlist

We use Spotify in our salon. We would like for one playlist to continue to play throughout the day, but it always seems to stop at the end if the playlist. Is there a way to continue to repeat the playlist? I so have premium and I do the offline mode...

Casual Listener

We use Spotify in our salon. We would like for one playlist to continue to play throughout the day, but it always seems to stop at the end if the playlist. Is there a way to continue to repeat the ...

jeremygoh

Community Legend

5299 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Albums skip around

When I try to play a complete album from my playlist, rather than play the songs in order, Spotify is skipping around to various songs on the album. I do not have the shuffle button on so I am not sure why this would be happening? Help please

Newbie

When I try to play a complete album from my playlist, rather than play the songs in order, Spotify is skipping around to various songs on the album. I do not have the shuffle button on so I am not su...

jeremygoh

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Browse page does not refresh featured playlists in the rotator

Every morning I have to log out of Spotify and log in again because the Browse page does not automatically does not refresh featured playlists in the rotator box. So for e.g. if I last accessed spotify on my iphone 5s on Tuesday, it would continue sh...

Newbie

Every morning I have to log out of Spotify and log in again because the Browse page does not automatically does not refresh featured playlists in the rotator box. So for e.g. if I last accessed ...

jeremygoh

Community Legend

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Saved music missing

The albums/songs I have saved are not showing in "Your Music" on iPhone, but can be seen on my Mac and Android apps.I have tried the following, to no avail:-rebooting my phone-logging out-reinstalling the appI have a premium account and I am using Sp...

Newbie

The albums/songs I have saved are not showing in "Your Music" on iPhone, but can be seen on my Mac and Android apps. I have tried the following, to no avail: -rebooting my phone -logging out -r...

jeremygoh

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Offline Issues

While i was playing music at a certain point i got the song stuck, and checkin my iphone i saw that without any action caused by me I found all the playlist erased from the usual place (under "your music"). They aren't there anymore but sill saved on...

Newbie

While i was playing music at a certain point i got the song stuck, and checkin my iphone i saw that without any action caused by me I found all the playlist erased from the usual place (under "your m...

jeremygoh

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes